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what impresses me about sungard is not only do they stand behind their product, it feels like they stand behind me. they dont just talk about customer service, they really provide it.
fortune 500 defense contractor
as the risk of incidents increases and cost of it downtime escalates, the importance of effective continuity planning becomes even more critical. Customers, shareholders, and numerous regulatory bodies demand that organizations have plans in place to ensure recovery from any disruption to operations.
this flexible platform can be customized by adding software modules as continuity management requirements change over time.
i am currently an lDrPs user and its truly the best in the market. ive evaluated a lot of different products and the whole package is better than any other in the industry. its easy to use, includes everything i was looking for, and is priced right.
financial services technology company
MyCMs home page includes quick-launch icons to licensed products, system messages, and surveys or plans requiring attention
leverage expertly designed surveys to gather plan information using Bia Professional
a business impact analysis provides a clear view of an organizations weaknesses and vulnerabilities. the quality of the surveys questions, participants, and data dictate the soundness of a business continuity plan. Bia Professional delivers a focused, detailed picture of financial and operational vulnerabilities, business impacts, and recovery strategies all protected by powerful security capabilities, on the web. the software helps planners gather the information they need to identify critical business units and processes, the impact of outages over time, and the equipment necessary to recover. this information can be used independently for analysis, or it can be integrated into lDrPs, saving time, and ensuring consistency of data across your entire program. A strong start with the right questions: with more than 55 expertly designed questions, standard templates can be used as is or customized. Intelligent survey control: Question branching guides survey participants to answer only questions that are relevant, while question validation guides recipients to provide necessary information, ensuring the integrity of results. Analysis and data presentation simplified: the reporting functionality of Bia Professional simplifies analysis and presentation of survey results. users have more than 150 standard reports to analyze data from multiple angles, or they can build custom reports to dig deeper into specific responses.
assess and rate the resiliency of your vendors and supply chain with Vendor assessment
organizations recognize their supply chain has become critical to the operation of the business and its no longer acceptable to simply trust that a vendor will be reliable during a disruption. a Vendor assessment can help evaluate service providers or suppliers compliance with their continuity requirements. Minimize vendor record maintenance: enable vendors to verify and update information online, including contract information. Minimize weakness in the supply chain: identify services or suppliers not in compliance. Centralize and supplement Vendor Management Program: Collect and store vendor contracts centrally; identify vendors with low resilience and risk.
Crisis ManageMent
work through any disruption you may encounter with incident Manager powered by webeoC
when a disaster hits, gaining control of the situation is a critical objective on the path to recovery. an organizations best bet is an effective emergency operations Center (eoC), which coordinates information arriving by phone, e-mail, news reports, and other sources to help guide recovery efforts. instead of a room full of phones and white boards, the ideal method for coordinating emergency response is a virtual eoC, such as incident Manager powered by webeoC. with the ability to escalate vital issues online, you can track recovery efforts remotely with the only command center automation software that integrates with lDrPs. Recover using a proven methodology: incident Manager focuses on life safety, impact assessment, and recovery and restoration. these represent the most important considerations in an emergency safety of people, status of critical processes, and the ultimate goal of organizational recovery. Respond faster with smarter resources: incident Manager offers a series of dashboard screens that display specific information and unfolding events that can be escalated for attention. there are more than 25 standard screens, and users have the option to customize and add more. Incident display: Maptac displays the evolving situation and enables users to publish a map, dispersion model, digital photo, floor plan, etc., from any map/gis source or digital camera. the user can place markers, shapes, and labels on the map from a palette and share it with fellow users instantly through a web browser. these icons can represent the incident scene, show the location of responding units, identify forces assigned to staging, display roadblocks, etc.
sungards Planet is the only online business continuity and disaster recovery planning tool designed specifically for financial institutions. it provides step-by-step guidance to help ensure compliance with business continuity planning requirements. Planet focuses on four critical areas of continuity planning for any community bank or credit union to help meet ffieC and nCua regulatory compliance requirements.
Business Impact Analysis Provides audit documentation that the right questions were asked before developing the business continuity and disaster recovery plan. Risk Assessment assesses your institutions most vulnerable exposures. Risk Management Demonstrates testing, analysis of results, and action taken to mitigate risks.
Risk Monitoring Strategy Demonstrates the existence of recovery plans and detailed processes that include step-bystep instructions and resource requirements. Planet notification can also enable phone and e-mail message delivery during a test or incident, with the added benefit of keeping contact lists current with your plans.
lDrPs is a great product and a powerful tool. it has enabled us to consolidate and coordinate our planning efforts on a global level. we currently have 72 sites and 175 users that utilize lDrPs with good results.
semiconductor manufacturing technology company
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