2.

Sp xp h s:
BN GP TNH HUNG NY CHA? Bn bao gi mt hng gi ng h tm kim li h s ca mnh?

Sp mun nhn c h s XYZ ngay, bn c th t tin l bt k h s no ng y mun, bn c th cung cp trong vng 5 pht?
Mt nhn vin c ngi nh b tai nn xe, anh ta khng i lm c, c phng bn nho nho tm h s ca NV y theo yu cu ca khch hng?

2. Sp xp h s (tt):
Mt NV ngh vic, anh ta chng lm n g c, by gi bn khng bit h s ca anh ta th no Bn bao gi ri vo nhng tnh hung y cha?

Nu c, c l bn cha t chc c mt h thng qun l h s hiu qu.

2.1 Qun l h s giy

Bn nn lp mt danh mc tt c cc loi h s giy v my tnh ca mi nhn vin (tham kho trang bn). Danh mc h s ca mi NV v danh mc h s ca bn chnh l h s ton b phn ca bn y. Khi NV lp xong ca h, hy kim tra li danh mc h s ca h, v k tn duyt danh mc ny. Hy t chc 1 thng hoc 1 thng 2 ln, bn yu cu NV cp nht h s vo danh mc.
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Danh mc h s
S tt Tn HS Ng Ng V tr i i HS qu n l c c HS Dng h s V n b n Trong cng my vi tnh CD rom/ a mm Cch thc, phn loi sp xp Ngy pht sinh HS Ngy ct HS

2.2 Qun l h s my, CD

Cch qun l h s thng thng l lp theo cc cp folder khc nhau. Nn c mc input qun l cc thng tin u vo. y l phn chc ng cc thng tin nhng cha x l. Phn thng rc (khng phi l mc Recycle ca my tnh) lu cc thng tin cn xo, ch xo cc thng tin ny sau 3 thng.

2.2 Qun l h s my, CD

Hy a ra mt quy nh hng dn cho tt c NV lm ging nhau: - Input - Output. - Quy nh backup d liu. - Quy nh sao lu d liu nh k. - Quy nh qut virus nh k. - Quy nh thi gian kim tra v qut d liu, sao lu li d liu nh k.

2.2 Qun l h s my, CD

MT S LI TRONG QUN L H S MY Khng t ch autosave trong 1 pht (Mic.Office). Lu h s trong C (nn lu D, v C c th b mt do v tnh fomat (ci li my)). Lu h s lung tung, khng bit tm h s u.

2.2 Qun l h s my, CD

MT S PHN MM PHC HI H S Dng phn mm chuyn phc hi d liu trn cng. Dng phn mm chuyn phc hi d liu b h trn a CD. Dng phn mm chuyn tm li mt khu b mt. Ban tm mua trn cc ca hng CD
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3. Sp xp ni lm vic
Bn nn lu sp xp cc vt dng sau y vic s dng l thun tin nht cho ngi s dng: Fax in thoi bn My in Photo ..

4. Qun l thng tin

4.1 Phn loi thng tin: Gia qun l v nhn vin (giao vic, kim tra, h thng bo co ni b) Gia cc nhn vin ni b. Input (thng tin u vo) Output (thng tin ra).

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4.2 Bng chng thng tin

Bn hy thit lp h thng cc bng chng v vic chuyn thng tin trong t chc. S giao vic S giao nhn thng tin S cng vn n i. S giao nhn sn phm S gii quyt cng vic

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4.3 Lu thng tin

Loi thng tin Bo co nhp kho Ngi giao Th kho Ngi nhn Thi hn

Cn b k hoch 4h sau khi nhp hoch nhp hng

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4.4 Cc nguyn tc qun l thng tin

Feedback ngay. Khi nhn c thng tin, hy phn hi ngay cho ngi nhn. Trng hp cha tr li c, hy email cho khch bit thi hn bn tr li. Qun l thng tin u vo. Nhiu NV khi nhn c thng tin th b i vo ni no ri x l sau. Sau th h li qun mt, khng x l. iu ny i hi nhn vin ca bn phi chuyn thng tin vo mt ni Input quy nh no .

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4.4 Cc nguyn tc qun l thng tin

m bo l ngi nhn nhn c thng tin. Bn tng nghe nguyn tc nhc n 3 ln? Ln th nht, bn gi th cho k ton thanh ton ca khch hng. iu ny, cha c tnh cho ln th nht. Ln th nht ch c tnh khi ngi nhn confirm (xc nhn) l h nhn c th. Bng cch no? - Nhiu ngi s gi in cho khch sau 3 ngy hi xem khch nhn c cha? - Ngi cn thn th cho ngi mang trc tip cho khch v yu cu khch k tn hoc email cho khch v ngh khch xc nhn l nhn c.
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4.5 S gii quyt cng vic

S gii quyt cng vic l cun s theo di ton b cng vic ca bn. S gii quyt cng vic gm cc ni dung: - Ni dung cng vic - Ngi giao, ngy giao (hoc ly t k hoch c nhn) - Thi hn - Din gii. - Kt qu/ngy hon thnh.

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4.6 Lp k hoch cng vic

Bn c bit 9h sng mai bn s lm g? Bn bit ngy mai NV ca bn lm g?

Bn s kh c th bit nu bn khng c k hoch.

Bn c th tham kho trong phn k nng lp k hoch

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CM N BN THEO DI

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