Business English Verbs David Evans Penguin Quick Guides Series Editors: Andy Hopkins and Jocelyn Potter PENGUIN ENGLISHPearson Education Limited Edinburgh Gate Harlow Essex CM20 2JE, England and Associated Companies throughout the world. ISBN 0 582 46896 5 First published 2000 Text copyright © David Evans 2000 The moral right of the author has been asserted. Produced for the publisher by Bluestone Press, Charlbury, UK. Designed and typeset by White Horse Graphics, Charlbury, UK. {llustrations by Anthony Seldon (Graham-Cameron Illustration). Photography by Patrick Ellis. Printed and bound in Denmark by Norhaven A/S, Viborg. All rights reserved; no part of this publication may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording or otherwise, without the prior written permission of the Publishers. Published by Pearson Education Limited in association with Penguin Books Ltd, both companies being subsidiaries of Pearson ple. For a complete list of the titles available from Penguin English visit our website at www.penguinenglish.com, or please write to your local Pearson Education office or to: Marketing Department, Penguin Longman Publishing, 5 Bentinck Street, London WIM 5RN.Contents Getting started 7 1 Staying in touch 1 Onthe phone call (back) » connect * hold (on) put through « ring (back) « return (a call) « transfer By e-mail attach * call up « click + delete + e-mail + forward log on * print + save + search * undo * wipe By post courier ° deliver * mail + receive > wrap By fax cancel * come through ° dial « get + load + redial run out On the job 23 Job description answer to * liaise with * manage report to * supervise Recruitment apply » employ « hire + interview + take on Career development appraise * demote * pass over perform * promote * train Industrial relations go on strike * negotiate * represent suspend * walk out * warn Theend dismiss « fire + lay off » make redundant + resign retire * sack a