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A. PHN TCH S MNH-VIN CNH CA WATSON PHARMACEUTICALS INC.(M) 1. Gii thiu s lc v Watson Pharmaceuticals: c thnh lp t nm 1985, l mt trong nhng tp on dc phm hng u ti M tham gia tch hp ton b qu trnh t sn xut, pht trin, tip th v bn hng, phn phi. Watson hot ng trn ton cu bao gm 3.400 nhn vin, lm vic ti 11 c s c cng sut hng nm t 20 t liu thuc mi ngy. Watson hot ng v qun l kinh doanh theo 3 b phn: Global Generics, Global Brands, b phn phn phi Watsons Anda. Th trng chnh l Hoa k, tip n l nhng th trng quc t trng im: Ty u, Canada, chu - Thi Bnh Dng, Nam M v Nam Phi. Tnh n ngy 31 thng 12 nm 2010, Watson ra mt th trng khong 160 dc phm chung k theo n, v khong 30 sn phm thng hiu ti thng trng M cng vi mt s lng ng k ca cc sn phm quc t n hn 200 nh cung cp. Doanh thu nm 2010 t c 3.6 t la M, tng 28% so vi nm 2009. 2. Vin cnh: We are committed to being a leader for patients, customers, fellow employees and shareholders in the worldwide pursuit of trusted generic and specialty branded pharmaceuticals and biologics. Through our passion and commitment, we seek to leverage our technologies in drug development and delivery, as well as our operational expertise; to help others achieve a better quality of life. Chng ti cam kt tr thnh ngi ngi dn u trn ton th gii- cho cc bnh nhn, khch hng, cc nhn vin ng nghip, v cc c ng- trong vic theo ui cc dc phm v thuc sinh hc chung v chuyn bit c thng hiu tin cy. Thng qua nim am m v cam kt ca chng ti, chng ti tm cch tn dng cng ngh, cng nh l kinh nghim hot ng ca chng ti trong vic pht
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trin cc loi thuc v giao hng, gip mi ngi t c mt cht lng cuc sng tt hn. 2.1. T tng ct li 2.1.1.Gi tr ct li: T vin cnh cng ty mang trong mnh 3 gi tr ct li l : thch thc, kt ni,v cam kt Challenge We are committed to finding new ways to do things faster and smarter. We are uncompromising in our quest for quality. We nurture commitment among every employee to make the difference. Thch thc: Chng ti cam kt tm kim nhng cch thc mi lm mi vic nhanh hn v thng minh hn. Chng ti kin quyt trong vic tm kim v cht lng ca chng ti. Chng ti nui dng cam kt trong mi nhn vin lm nn s khc bit Connect We work together as ONE Watson. We share best practices and unite local knowledge with global resources. We seek to be the partner of choice with all of our customers. We are committed to communication that builds these partnerships and sense of team, internally and externally. Kt ni: Chng ti lm vic vi nhau nh l mt Waston. Chng ti chia s nhng kinh nghim thc hnh tt nht v on kt kin thc a phng vi ngun lc ton cu. Chng ti tm kim cc i tc c la chn vi tt c cc khch hng ca chng ti. Chng ti cam kt truyn thng rng xy dng cc mi quan h i tc v thc ca i, ni b, v bn ngoi Commit

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We deliver what we promise. We go the extra distance in all that we do to earn our customers' trust. We embrace our social responsibility as a global company and to being environmentally responsible. Cam kt: Chng ti cung cp nhng g chng ti ha. Chng ti i xa hn trong tt c nhng g chng ti lm c khch hng tn nhim, Chng ti nm ly trch nhim x hi ca chng ti, l mt cng ty ton cu v c trch nhim vi mi trng. 2.1.2. Mc ch ct li: Mc ch ct li ca Tp on dc phm Waston l mang n cho bnh nhn v mi ngi mt cuc sng tt p hn thng qua to ra nhng loi dc phm cht lng v phn phi nhanh nht ti cho mi ngi bng nim am m, kinh nghim, v cam kt t cng ty ca chng ti. V mc ch ct li m cng ty lun c gng a ra nhng tiu chun cht lng cao v cao hn na cho cc dc phm m cng ty iu ch, bng vic h tuyn chn mt i ng nhn vin c chuyn mn cao cng vi nhng cng ngh lun c ci tin v thn thin vi mi trng. Watson hot ng trn ton cu bao gm 3.400 nhn vin, lm vic ti 11 c s c cng sut hng nm t 20 t liu thuc mi ngy. i ng nhn vin ti Watson lun on kt vi nhau, h lm vic vi nhau nh 1 gia nh thn thit. H chia s cho nhau nhng kinh nghim, hc hi ln nhau lun mang n nhng sn phm c cht lng v tin cy v phn phi ti mi ngi . ra mt th trng khong 160 dc phm chung k theo n, v khong 30 sn phm thng hiu ti thng trng M cng vi mt s lng ng k ca cc sn phm quc t ti hn 200 nh cung cp. 2.2. Hnh dung tng lai: Hnh dung tng lai ca tp on dc phm Watson pharmaceuticals l cng ty dc phm hng u th gii, tr thnh cng ty dc phm ng c tin cy nht i vi bnh nhn, khch hng, cc ng nghip, v c ng. H s thay

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i cuc sng ca cc bnh nhn trn ton th gii bng mt i ng nhn vin c trch nhim, gn b vi nhau, tn dng cng ngh v kinh nghim ca mnh, mang n nhng dc phm c thng hiu, ng tin cy, em n mt cuc sng tt p hn cho bnh nhn v tt c mi ngi. 3. S mnh: We dedicate ourselves daily to a singular mission: to improve the quality of life for patients around the world through the development and distribution of trusted generics and advanced, specialty branded pharmaceuticals Hng ngy, chng ti cng hin bn thn mnh cho mt s mnh duy nht: ci thin cht lng cuc sng cho bnh nhn trn ton th gii thng qua vic pht trin v phn phi nhng dc phm v sinh hc c thng hiu, chuyn bit, tin tin v tin cy 3.1. Gi tr: Accountability We are honest, respectful and forthright in our actions. We adhere to the highest ethical standards of business conduct; protecting the best interests of employees, patients, customers, communities and the environment. We stand behind our products and take ownership of our efforts to bring safe, affordable new pharmaceutical products to market. Trch nhim Chng ti lun trung thc, tn trng v thng thn trong hnh ng ca chng ti. Chng ti tun theo nhng tiu chun o c cao nht ca hot ng kinh doanh, bo v li ch tt nht cho nhn vin, bnh nhn, khch hng, cng ng v mi trng. Chng ti lun c mt ng sau nhng sn phm ca chng ti v nm ly quyn s hu ca nhng n lc ca chng ti mang li an ton, gi c phi chng cho cc dc phm mi ra th trng. Collaboration

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We have a vision of creating a better future and the humility of knowing that we cant do it alone. We listen and learn from each other regardless of location or function and align ourselves to leverage our collective capabilities. Hp tc Chng ti c mt vin cnh ca vic to ra mt tng lai tt p hn v khim tn bit rng chng ta khng th lm iu mt mnh. Chng ti lng nghe v hc hi ln nhau bt k v tr hoc chc nng v sp xp mnh tn dng kh nng chung ca chng ti. Commitment We are committed to our patients, customers, employees and shareholders and work to earn their trust and respect every day. We are passionate in our pursuit of excellence; driven by the unyielding desire to execute on our mission and to achieve our corporate vision. This commitment extends to every one of our operations, allowing us to achieve the highest possible standards in our processes, products and services, and providing a safe and rewarding work environment for our employees. Cam kt Chng ti cam kt vi bnh nhn, khch hng ca chng ti, nhn vin v cc c ng v lm vic kim c s tin tng v tn trng mi ngy. Chng ti c am m trong vic theo ui ca chng ti xut sc, thc y bi mong mun khng nhng b thc hin nhim v ca chng ti v t c s mnh ca cng ty ca chng ti. Cam kt ny m rng cho mi hot ng ca chng ti, cho php chng ta t c cc tiu chun cao nht c th trong cc qu trnh, sn phm v dch v ca chng ti, v cung cp mt mi trng lm vic an ton v b ch cho nhn vin ca chng ti. Innovation We approach each opportunity with the idea that nothing is impossible, challenging every employee to make a difference in our company and in the

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products we bring to market. We continuously challenge the status quo and seek new solutions to meet the current and future needs of our patients and customers. i mi Chng ti tip cn mi c hi vi tng rng khng c g l khng th, thch thc mi nhn vin to s khc bit trong cng ty ca chng ti v cc sn phm chng ti mang n cho th trng. Chng ti lin tc thch thc hin trng v tm kim gii php mi p ng nhu cu hin ti v tng lai ca bnh nhn v khch hng ca chng ti.
Leadership

We strive to be leaders at all levels of the organization by living our values every day. We constantly seek to improve our personal effectiveness and drive innovation and execution. We recognize and reward the successes of our people and inspire one another to achieve our greatest potential. Lnh o Chng ti c gng cc nh lnh o tt c cc cp ca t chc sng vi cc gi tr ca chng ti mi ngy. Chng ti lin tc tm cch nng cao hiu qu c nhn ca v n lc sng to v s iu hnh. Chng ti tha nhn v khen thng nhng thnh cng ca mi ngi v truyn cm hng cho nhau t c tim nng ln nht ca chng ti. Benefits Watson is committed to providing competitive wages, benefits, and job opportunities. We uphold the values of respect, fairness and a safe, rewarding and open work environment, for all employees. Li ch Watson cam kt cung cp mc lng cnh tranh, li ch v c hi vic lm. Chng ti duy tr cc gi tr ca cng bng, tn trng v mt mi trng lm vic an ton, b ch v ci m, cho tt c nhn vin. 3.2. Cc gii hu quan v cam kt:

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3.2.1. Cc gii hu quan bn ngoi:

Khch hng v bnh nhn:

Watson is committed to providing the highest quality products, and continue to make investments in systems and top quality facilities. Integrating research R&D to operate enabled the company to increase efficiency scale, program development, building applications, and expand distribution systems to deliver products of higher quality, the best choice for customers Watson cam kt cung cp nhng sn phm cht lng cao nht, v tip tc thc hin u t cc h thng v phng tin cht lng nht. Lng ghp nhng nghin cu R&D vi cc hot ng cho php cng ty tng hiu qu quy m, chng trnh pht trin, xy dng cc ng dng, v m rng h thng phn phi mang n nhng sn phm cht lng cao hn, cho khch hng nhng s la chn tt nht.

Nh cung cp v cc i tc:

Watson cam kt thc y hn na s thnh cng vng chc ca n. C gng i mi v ci tin quy trnh h thng, cung cp mt nn tng vng chc bng cch u t cho tng lai. Bng cch , chng ti tip cn ton cu khi xc nh cc c hi u t ph hp vi kh nng ca chng ti v tng cng cc mc tiu kinh doanh ca chng ti. S dng quan h i tc, lin minh chin lc, sp nhp v mua li tng cng v th cnh tranh ca chng ti. Watson tm kim nhng nh cung cp tch cc tham gia vo qu trinh kinh doanh ca cng ty, v thng qua ng dng ca mt qu trnh ci tin lin tc, phn u tng hiu qu v xut cc cch gim chi ph ln nhau. Watson t ra nhng tiu chun sau t nh cung cp ca mnh: o Cam kt danh d ca mnh v cung cp hng ha cht lng cao v dch v hon ton, ng thi hn.
o p ng kp thi v cung cp cc la chn thay th chi ph- hiu

qu. o Tin hnh kinh doanh mt cch cng bng v o c.

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o Lun lun c sn v sn sng h tr pht trin sn phm mi, gii quyt vn , v h tr.
o Ti a ha vic s dng lao ng l ngi dn tc thiu s, ph n

bt c khi no c th trong khi vn tp trung vo vic cung cp ti a gi tr cho Watson. Watson lun cam kt m rng c hi cho nhng nh cung cp bao gm c c ng thiu s, ph n v doanh nghip nh.

Chnh ph:

As a multinational company, Watson has relationship with government. Compliance of government regulations and customs were not simple inherently, especially, in an industry is directly related to human health. We try to understand the regulations of goverments and strengthen relationships with goverments L mt cng ty hot ng trn nhiu quc gia v lnh th, nn cng ty c quan h vi chnh ph nhiu nc. Vic tun th php lut v cc tc l vn d khng h n gin, c bit li l trong mt ngnh lin quan trc tip n sc khe con ngi. Chng ti c gng hiu r nhng quy nh ca cc chnh ph v cng c cc mi quan h vi chnh ph cc nc Mi trng: In the challenging pharmaceutical industry, Watson committed to creating highly-quality, trusted generics products. We wantto create better drugs by applying new technologies in the procedures to reduce using natural resources, and reduce impact the environment. Trong ngnh cng nghip dc y th thch, Watson cam kt to nn nhng dc phm c cht lng cao, ng tin cy. Chng ti mong mun to ra nhng loi thuc tt bng cch p dng cc cng ngh mi vo qua trnh sn xut gim thiu s dng ti nguyn thin nhin, v gim bt tc ng vo mi trng

Cng ng a phng:

In addition to supporting these intiatives, we also help strengthen local communities and expressed his desire to be a good citizen. Besides our main
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mission, we had produced hundreds of drugs helping patients overcome their illness Ngoi vic h tr cc sng kin, chng ti cng gip tng cng cc cng ng a phng v th hin mong mun ca mnh l mt cng dn tt. Ngoi nhim v chnh ca mnh, to ra hng trm cc loi dc phm, gip cho cc bnh nhn vt qua c bnh tt ca mnh. Watson has helping to improve the surrounding communities. With many projects such as cooperating local universities for young students to practice at us, environmental campaigns, fundraising computers, digital appliances for local childrens hospital donations, and community Watson gip ci thin cng ng xung quanh. Vi cc d n nh l hp tc vi cc trng i hc a phng, cho nhng sinh vin tr thc tp ti cng ty, chin dch bo v mi trng, chin dch gy qu cho cc bnh vin tr em a phng quyn gp ti tr my tnh, cc dng k thut s, v cc t chc t thin khc nhau trong cng ng. These contributions have been increasingly recognized and promoted for several social projects star over, improve quality of life not only for our patients but also for the community. Nhng ng gp ny c tha nhn v cng thc y nhiu d n x hi khi ng hn, nng cao cht lng cuc sng khng nhng cho bnh nhn m cn cho cng ng.

various charitable organizations in the

Cng chng:

Mi quan h vi quan chc

Mi quan h vi quan chc quc t: C ng:

3.2.2. Cc gii hu quan bn trong: Watson tin tng rng bng s mnh v vin cnh ca mnh cng vi ng gp khng mt mi ca nhn vin chng ti, cng ty s lun trn pht trin v
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tng trng. V vy, cng ty cam kt vi cc c ng lun mang n nhng li ch tt nht cho nhng c ng tip tc ng h chng ti tip tc u t v kinh doanh cng chng ti ngi cng kinh doanh vi chng ti.

Tnh hnh chng khon ca cng ty trong cc thng t thng 4 n thng 9/2011

Nhn vin:

Cng ty lun bit rng con ngi l vn qu nht. Do vy, cng ty lun c nhng chnh sch trng dng ph hp vi nhn vin ca mnh. Mong mun ca cng ty l tn dng y cc ti nng ca lc lng lao ng a dng ca chng ti hot ng trong mt th trng ngy cng a dng. iu ny h tr tng cng cc mi quan h gia nhn vin v nh qun tr, tng tc khch hng c ci thin, tng tnh a dng trong cc th nghim lm sng, v u t cng ng mnh m hn. We are committed to finding new ways to do things faster and smarter. We are uncompromising in our quest for quality. We nurture commitment among every employee to make the difference. Chng ti cam kt tm kim nhng cch thc mi lm mi vic nhanh hn v thng minh hn. Chng ti kin quyt trong vic tm kim v cht lng ca chng ti. Chng ti nui dng cam kt trong mi nhn vin lm nn s khc bit

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c bit lm trong lnh vc dc phm cng ty lun quan tm pht trin chuyn mn ca h v m bo sc khe v an ton ti ni lm vic. Ti Watson, chng ti lun lm vic vi s tn trng v tin tng nhau. Mi nhn vin ca chng ti lun lng nghe kin cu nhau khng c bt k s phn bit i x no. Ngi qun l ngun nhn lc da trn nguyn tc cng bng, a dng, c hi bnh ng, i thoi vi nhn vin v pht trin k nng, trnh xung t li ch. Chng ti c gng thu ht, ng vin v gi li nhng ti nng cho cng ty bng cch tr lng cng bng trong mt th trng c th m bo s cng bng trong ni b. Nn tng ca chng ti l pht trin quan h nhn vin v ngi qun l.

Ban qun tr:

Watson strive to be leaders at all levels of the organization by living our values every day. We constantly seek to improve our personal effectiveness and drive innovation and execution. We recognize and reward the successes of our people and inspire one another to achieve our greatest potential. Chng ti c gng cc nh qun tr tt c cc cp ca t chc sng vi cc gi tr ca chng ti mi ngy. Chng ti lin tc tm cch nng cao hiu qu c nhn ca v n lc sng to v s iu hnh. Chng ti tha nhn v khen thng nhng thnh cng ca mi ngi v truyn cm hng cho nhau t c tim nng ln nht ca chng ti. B. PHN TCH VIN CNH CA C NHN: Thm mt ngy mi l thm mt ngy ti mun sng tht c ngha cho gia nh, bn b, v x hi. Ti mun yu thng v gip nhng ngi thn bn cnh ti, mi ngi ni ti hc tp v lm vic, gip cho mi ngi c nim tin yu vo cuc sng, quyt tm, n lc c mt cuc sng tt p hn, ngha hn. 1.1. T tng ct li 1.1.1.Gi tr ct li:

L ngi lnh o bit tn trng nhn vin ca mnh:

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Mi ngi u mun c dn dt bi nhng ngi m mnh tn trng. c c nim tin v lng trung thnh t cc nhn vin ca mnh, th trc tin ti phi bit cch tn trng nhng nhn vin ca mnh, lun lng nghe nhng iu h ni cng nh nhng vic m h gp cho ti, gip ti hon thin hn. Ngoi ra, tr thnh mt nh lnh o tt khng ng ngha vi vic l ti qun l nhn vin ca mnh. Ti phi l ngi a ra nhng phng hng hot ng cho nhm ca ti, ti s cho nhn vin ca mnh t do lm vic trong mt gii hn nht nh h c th i n nhng mc ch ra. Ti mong mun tr thnh mt nh lnh o khc bit v c tn trng.

H tr cho nhn vin pht trin bn thn: Mt nh lnh o khng ch cn a ra nhng chin lc, m cn l ngi quan tm n nhn vin ca mnh. Bi chnh h l nhng ngi to ra nhng gi tr cho cng ty. Nhng nhn vin c gng lm tt cng vic ca mnh l to mt n tng tt p cho ngi khc, mun c cng nhn kh nng, mong mun c tr th lao xng ng vi nhng g mnh b ra, v t c thng tin trong s nghip. Do vy, ti s a ra cho h thy nhng g h t c khi l mt nhn vin tt, to ng lc v h tr thc y nhn vin ca mnh h c th lm vic tht tt. Mang n cho nhn vin nhng c hi h c th hc hi v pht trin qua bc l ti nng ca mnh. Tm hiu kh nng im mnh cng nh im yu ca tng nhn vin, sau tp trung khai thc nhng im mnh ca nhn vin , khuyn khch nhn vin ca mnh. V khi mt ngi nhn vin nhn ra rng mnh ang lm tt cng vic mi ngy, h s cm thy thoi mi v t tin khi nhn nhng cng vic mi, t h mun trao di thm kin thc k nng h lm tt hn.

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Thng xuyn tp hun ci thin trnh chuyn mn cho nhn vin v to c hi h pht trin s nghip, v lun lun khuyn khch h trong mi lc. H s t to ng lc thc y pht trin bn thn, t to ra nhng thch thc cho bn thn. H s nhn thy rng s ng vin, s tin b ca h vi nhng mc tiu y ngha m h ch c th t c ti t chc lm h cng quyt tm li t chc v c gng xy dng cho t chc ln mnh hn. C v nhng quan im v tng ca nhn vin: nhng quan im v nhng tng tt ca nhn vin lun cn c khuyn khch ng h h, iu ny s lm cho nhn vin s cm thy h tht s c nh gi nh l mt phn ca cng ty, gn lin vi thnh cng v mt tng lai i ln ca cng ty. Ti s cho v nhn kin phn hi mt cch chn thnh nht. Khng p t ln nhn vin ca mnh, Nhng hp th gp kin, cc cuc hi tho v cc cuc tho lun nhm l nhng ni m nhn vin c th ng gp nhng tng ca h, h cng cn phi c nhn thy nhng s phn hi ca h c cho n bt k lc no. Cng nhn kt qu v khen thng: Lun cng khai khen ngi lm gng cho cc nhn vin khc.. Nhn vin s lm vic tt hn nu h nhn c nhiu s phn hi t cp trn. Tp trung vo vic khen ngi nhng th mnh ca h, khen ngi h bt c khi no h xng ng vi nhng thnh qu cng vic. Trnh ch trch nhng khuyt im ca h trc mt nhng nhn vin khc, bng cch ni chuyn ring vi h v a ra nhng li khuyn ph hp s gip cho nhn vin thoi mi hn v khng thy b xc phm.

Quyt tm thnh mt nh lnh o gii, sng c ch cho nhn vin v cng ty:

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Trc tin l ti phi l ngi tin phong: mun nhn vin tch cc lm vic, th trc tin, vi vai tr l mt lnh o ti lun l ngi tin phong, tn tm v am m cng vic ca mnh cng nh trong cc hot ng x hi ca t chc, c nh vy mi c th lm tm gng cho nhn vin ca mnh. Tng cng kin thc, cc k nng qun l cng nh cc phm cht ca 1 nh lnh o: l mt ngi lnh o gii khng th thiu nhng nn tng c bn m qua gp phn cho nh lnh o c th lm vic tt hn. Ti s c gng trao di nhng iu ny nh nim say m vi cng vic ca mnh. Ti s t mnh qun l thi gian t c nhng hiu qu trong cng vic v xa hn l cho c cng ty. Chia s s mnh cng vic ti ton nhn vin: Ti lun truyn t r rng v chia s nhng nhim v, mc ch v mc tiu v cng vic ca t chc ti mi ngi, nhng ai ang lm vic cho ti. iu ny s em n cho h mt thc v bn phn v s kt ni ti mt bc tranh ln. iu ny s to ra s kch thch nhiu hn na, vic chia s s mnh cng vic ngc vi vic ch hon thnh mt nhim v cng vic c giao. Mt cm gic v s ng gp vo mc ch v s thnh cng ca cng ty. Mt mi trng lm vic t ch v tin tng: Hu ht nhn vin u mun c sp tin tng vo kh nng lm vic ca h. H l nhng nhn vin c trch nhim, iu c th hin hay khng u ph thuc vo cch c x ca ngi lnh o. Mt mi trng lm vic t ch, s lm cho nhn vin bc l tnh sng to ca h. Ti c bit quan tm n kiu lm vic vi gi gic linh hot ti cc doanh nghip nc ngoi. Nhn vin s nh chm sc gia nh, min sao c th hon thnh cng vic kp hn cht. Ti s s dng cch qun l ny. Kiu qun l ny s em li li ch cho c i bn v to ra mt mi trng lm vic y sng to v thn thin.

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Ti lun mang n cho nhn vin ca mnh quyn t qun v lng tin, c trch nhim, c hiu qu hn nhiu, v cho php h ci tin nng lc, cht lng cng vic cng nh s hng th mt cm gic c bit ca nhng thnh tu trong cng vic ca mi c nhn Mt doanh nghip ca s t ho: Ti s c gng mang n cho nhn vin ca mnh s hnh din v ngha khi c lm trong cng ty. Mt cng ty c danh ting v uy tn trong x hi, cung cp nhng dch v sn phm c cht lng, an ton cho ngi tiu dng, mang n cho mi ngi mt cuc sng tt p hn. 1.1.2. Mc ch ct li: Khm ph nhng gi tr ca nhn vin, to iu kin tt nht gip h t tin pht trin nhng phm cht tt ep ca bn thn, bc l cm xc h c th hon thin mnh hn, tin b hn gp phn ng gp tch cc cho t chc v x hi. Ti gip mi ngi trong t chc hon thnh nhng mc tiu v c m ca bn thn. i vi nhn vin, ti s khng bao gi phn bit ngoi hnh, hon cnh ca h. Mi ngi s nhn c s gip nhit tnh nht t ti. l nhng hnh ng rt ng c trn trng v ti lun t ho v iu ny. 1.2. Hnh dung tng lai Ti mun tr thnh mt gim c ng thi l ch s hu ca mt cng ty ln trong vng 20 nm ti. Ti s xy dng nn mt cng ty thnh cng trn th trng Vit Nam v cc nc ln cn. Ti s qun l i ng nhn vin gii v nghip v cng nh c o c. Ti mong mun c ng gp cho x hi nhng nhn vin chuyn nghip vi cch lm vic nhit tnh vi cng vic v lun bit quan tm ti mi ngi.

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