Da 43 8824

n mn hc
LI NI U
Nh chng ta bit, mc tiu v nhim v ca mt t chc mun thc
hin c phi da trn vic trin khai thc hin nhim v ca tng b phn
nh, thm ch tng c nhn trong t chc . D , xt trn bnh din v m,
nh lnh o mun nh gi mc hon thnh mc tiu chin lc ca t
chc th trc ht cn phi nh gi c thnh tch cng tc ca tng c nhn
trong t chc mnh. T cc kt qu nh gi ny, t chc c th xy dng cho
mnh nhng mc tiu chin lc cho k tip sau hay mc tiu trong tng lai.
L mt sinh vin Qun Tr Nhn Lc, sau ny s tr thnh mt nh Qun
Tr Nhn Lc, i tng m chng ta hng n l con ngi, qun l v lp k
hoch pht trin con ngi trong t chc. Vy nhng, t chc li l mt tp hp
mt nhm ngi, con ngi vn l mt thc th ng, mi ngi vn c c
im tnh cch, li t duy, suy ngh khc bit, thm ch khc nhau c v trnh
, k nng, k xo Chnh v vy, mi ngi s c cch thc hin cng vic
khc nhau, dn n hiu qu cng vic cng khng ging nhau. nhn bit r
rng s khc bit ny t chc cn phi xy dng mt h thng nh gi thnh
tch nhn vin sao cho cng bng v chnh xc. Vi tm quan trng nh vy ca
nh gi thc hin cng vic nn em chn nghin cu ti: nh gi thc
hin cng vic l mt hot ng qun l nhn s quan trng trong cc doanh
nghip hiu su hn v cng tc ny c trn l thuyt ln thc t. Trong
ti ny chc chn cn c nhng thiu xt, rt mong c s gp ca c gio
ti c hon thin hn.
Em xin chn thnh cm n !
Bi Th Ngn. Qun tr nhn lc 45
n mn hc
PHN MT
C S L THUYT V NH GI THC HIN CNG VIC
I. KHI NIM NH GI THC HIN CNG VIC
1. nh ngha
nh gi thc hin cng vic (GTHCV) l s nh gi c h thng v
chnh thc tnh hnh thc hin cng vic ca ngi lao ng trong quan h so
snh vi cc tiu chun c xy dng v tho lun v s nh gi vi
ngi lao ng.
Nh vy, GTHCV l s nh gi c tnh h thng tc l n c thc hin
theo mt quy trnh nh gi khoa hc: vic GTHCV c thc hin trn c s
hng lot cc ch tiu khc nhau, c lp li theo chu k. Khng ch mang tnh
h thng, GTHCV cn cho ta thy tnh chnh thc ca n. Mt h thng
GTHCV bao gi cng c mc ch r rng, k hoch c xy dng chi tit,
cht ch theo mt trnh t ng b v hon chnh. N c thc hin bng vn
bn thng qua cc phiu nh gi, kt qu nh gi th c phn hi li cho
ngi lao ng v vic nh gi c tin hnh mt cch cng khai.
GTHCV phi da trn c s so snh gia tnh hnh thc hin cng vic
(THCV) ca ngi lao ng vi cc tiu chun c xy dng v tho lun
vi ngi lao ng. C ngha l trong h thng nh gi thc hin cng vic
nhim v quan trng hng u ca cc nh qun l l xy dng h thng cc
tiu chun ny lm sao cho chnh xc, phn nh y mc hon thnh cng
vic, phm cht v hnh vi ca ngi lao ng.
2. Ni dung ca nh gi thc hin cng vic
Mt h thng GTHCV bao gm ba yu t c bn sau: cc tiu chun
THCV, o lng s THCV v thng tin phn hi.
Cc tiu chun THCV l mt h thng cc ch tiu th hin cc yu cu ca
vic hon thnh mt cng vic c v mt s lng v cht lng. Cc tiu chun
cn c xy dng mt cch hp l v khch quan, tc l phi phn nh c cc
kt qu v hnh vi cn c thc hin thng li mt cng vic.
n mn hc
o lng s THCV l vic n nh mt con s hay mt th hng phn

nh mc THCV ca ngi lao ng theo cc c trng hoc cc kha cnh
c xc nh trc ca cng vic. Cng c o lng cn phi c xy
dng mt cch nht qun, phn chia cp r rng thun tin cho ngi
nh gi theo di v nh gi chnh xc.
Thng tin phn hi, y l s trao i, tho lun v kt qu GTHCV gia
ngi nh gi v ngi c nh gi. C ngha l ngi nh gi s cung cp
cho ngi c nh gi v cc tiu thc nh gi v kt qu nh gi i vi
c nhn h. Ngi c nh gi s phn hi li vi ngi qun l v vic h
c ng vi kt qu khng hay cn c nhng thc mc g.
M hnh sau y s m t mi quan h gia ba yu t ca h thng nh gi:
Hnh I.1: Mi quan h gia ba yu t ca h thng nh gi
v cc mc tiu ca GTHCV
Thc t
THCV
GTHCV
Thng tin
phn hi
o lng
s THCV
Tiu chun
THCV
Quyt nh
nhn s
H s nhn
vin
(Ngun: Khoa KTL v DS HKTQD gio trnh Qun tr nhn

lc- tr 144- Nh xut bn Lao ng X hi- nm 2004)
Hnh ny cho thy cc tiu chun THCV c xy dng da trn c th
cng vic, t hnh thnh tiu ch nh gi v cch thc o lng cc tiu ch
. Thc t THCV ca ngi lao ng c nh gi theo cc tiu ch c
xy dng da trn cch thc o lng s THCV. Kt qu nh gi c thng
n mn hc
bo n ngi lao ng. Sau khi thu c thng tin phn hi, kt qu nh gi
c lu li trong h s nhn vin, da vo kt qu nh gi m ngi qun l
ra cc quyt nh nhn s. Qu trnh ny s c tip tc cho k nh gi tip
theo.
II. CC PHNG PHP NH GI THC HIN CNG VIC
GTHCV ca nhn vin, cc t chc c th s dng mt cch kt hp

v c la chn nhng phng php sau:
1. Phng php thang o nh gi ho
Ngi nh gi s cho kin v tnh hnh THCV ca ngi lao ng theo
mt thang o c sp xp th bc t thp n cao v ngc li. ng vi mi
mc nh gi c th l mt s im hoc im s c th. Cc tiu ch c
s dng nh gi c th l cc tiu ch trc tip phn nh kt qu THCV v cc
tiu ch lin quan khng trc tip n cng vic.
i vi cc tiu thc nh gi c tm quan trng khng ging nhau i vi
kt qu THCV th ngi ta thng quy nh trng s cho cc tiu ch ny.
Trng s cng ln th ch tiu cng c vai tr quan trng i vi kt qu
THCV.
u im ca phng php ny l vic nh gi c thc hin mt cch
n gin, kt qu nh gi c lng ho thun tin cho vic so snh nng lc
THCV gia nhng ngi lao ng, c th p dng i vi nhiu loi lao ng.
Tuy nhin, nu s dng phng php nh gi ny ngi nh gi d mc phi
li thin v cng nh ch quan trong nh gi nu nh cc tiu chun v mi
mc nh gi khng c quy nh c th.Cch nh gi ny khng tnh n
c th ca tng cng vic khi phiu nh gi s dng cc tiu ch chung i
vi mt loi lao ng no . Ngoi ra, cc thang o nh gi ha cn c th
lm pht sinh cc vn nu cc c trng c la chn khng ph hp, hoc
kt hp khng chnh xc cc im s trong kt qu tng th.
n mn hc
2. Phng php danh mc kim tra

Theo phng php ny, ngi ta thit k cc phiu nh gi, trong s
lit k, m t cc hnh vi, thi c th xy ra trong qu trnh THCV v nh
gi vo nhng hnh vi, thi m ngi lao ng thc hin.
Phng php ny c u im l n tnh n c th ca tng loi cng
vic, hn ch li thin v, thnh kin trong nh gi. Song n li i hi nhiu
thi gian, cng sc trong vic thit k phiu nh gi c bit l cc tiu ch
nh gi. N khng a ra kt qu v mc THCV ca ngi lao ng. Bn
cnh , vic xc nh trng s cho tng yu t gp nhiu kh khn nht nh,
ngi ta thng chn nhng phng n c coi l hp l ch khng phi l
cc phng n ti u.
3. Phng php ghi chp cc s kin quan trng
Vi phng php ny, ngi nh gi s ghi li bng cch m t nhng
hnh vi c coi l tch cc( hnh vi hiu qu) v nhng hnh vi tiu cc ( hnh
vi km hiu qu) trong qu trnh THCV theo tng yu t cng vic. V d: yu
t cng vic ca nhn vin bn hng l doanh s, quan h vi khch hng, kh
nng m rng th trng bn,
S dng phng php ny s thun tin trong vic cung cp thng tin phn
hi cho ngi lao ng v cc hnh vi THCV c ghi chp li theo cc s kin
thc t. ng thi hn ch c li thin v, thnh kin trong nh gi. Tuy
nhin, n li tn thi gian; cht lng thng tin b hn ch nu ghi chp khng
thc hin h thng. iu ny s lm cho kt qu nh gi khng hp l. c
bit s dng phng php ny s to ra sc p v tm l i vi ngi lao ng
nu cc hnh vi km hiu qu c ghi chp qu nhiu ln. Do vy, thng
thng ngi ta s dng kt hp phng php ny vi cc phng php khc
c kt qu nh gi hp l.
4. Phng php nh gi bng thang o da trn hnh vi
y l phng php kt hp gia phng php thang o nh gi ho v
phng php ghi chp cc s kin quan trng.Cc thang o nh gi da trn
n mn hc
cc hnh vi tng t nh cc thang o nh gi ho. Ch khc l cc hnh vi

tng ng vi mi mc nh gi c din gii mt cch c th v chi tit.
nh gi tnh hnh THCV ca ngi lao ng th ngi nh gi phi
xc nh hnh vi ca ngi lao ng thuc nhm no trong cc th bc m
phiu nh gi a ra.
u im ca phng php thang o da trn hnh vi l hn ch li thin v,
thnh kin trong nh gi v cc hnh vi THCV c m t chi tit; to ra s
nht qun gia nhng ngi nh gi khc nhau bi s nh gi c da trn
cc hnh vi quan st c ch khng phi l s nh gi ch quan ca ngi
nh gi. Nhc im ca phng php ny l vic thit k phiu thang o
thng tn thi gian; ngi nh gi c th gp kh khn nht nh khi phi
phn loi hnh vi THCV ca ngi lao ng theo thang o mu c xy dng
trong phiu nh gi.
Bn cnh thang o da trn hnh vi cn c thang im quan st hnh vi.
Theo cch ny, ngi ta thit k mt phiu nh gi trong cho php ngi
lnh o thy c cc tn s ( s ln) ca cc hnh vi THCV. Phng php
ny thch hp cho nhng cng vic c tnh chun ho cao, nhng cng vic i
hi trt t cng vic n nh, t thay i, hnh vi THCV l ng nht. Song
phng php ny khng cho php thy c mc THCV ca ngi lao
ng. Nu chng ta s dng tiu ch nh gi l cht lng cng vic thi ta c
th thy c mc THCV ca ngi lao ng tuy nhin chnh xc khng
cao.
5. Phng php so snh
Ngi nh gi s nh gi tnh hnh THCV ca ngi lao ng trong b
phn m mnh ph trch trn c s so snh kt qu lm vic ca ngi lao ng
vi cc ng nghip khc ca h.
S dng phng php ny, c nhiu cch nh gi so snh:
n mn hc
Phng php xp hng: c hai cch
So snh n gin: ngi lnh o s sp xp ngi lao ng theo kt qu
THCV ca h t ngi THCV tt nht n ngi THCV km nht.
Xp hng lun phin: ngi nh gi s la chn trong nhm ca mnh
ngi THCV tt nht v ngi THCV km nht v lit k hay sp xp th t
vo mt danh sch khc c chun b trc. Sau h tip tc la chn
trong s nhng ngi lao ng cn li, ngi THCV tt nht v km nht v
tip tc ghi vo phiu nh gi. Qu trnh thc hin kt thc khi tt c nhng
ngi lao ng trong nhm c ghi tn vo trong phiu nh gi c
chun b trc.
Phng php phn b theo t l bt buc:
Theo phng php ny, ngi nh gi phi phn loi ngi lao ng thnh
cc nhm theo cc t l c quy nh t trc. V d: 30% ngi THCV tt,
50% ngi THCV t mc yu cu, 20% ngi THCV km nht.
Cch so snh ny thng p dng khi doanh nghip t chc xy dng k hoch
o to hoc thc hin vic phn phi tin lng cho ngi lao ng.
Phng php so snh cp:
Ngi nh gi s so snh tng nhn vin ca mnh vi nhng ngi khc
trong b phn theo tng cp, theo tng kha cnh nh gi ( yu t cng vic).
Trn c s so snh, ngi nh gi c th sp xp theo th hng ca ngi lao
ng theo tng yu t nh gi .
Cc phng php trn u c u im chung l n gin, d hiu, d thc
hin, thun tin cho ngi lnh o ra cc quyt nh nhn s: quyt nh v
tin lng, o to, bt cn b,Nhng phng php ny li c nhc im
l to ra s cnh tranh thiu lnh mnh gia nhng ngi lao ng trong tp th
tc l n khng khuyn khch ngi lao ng hp tc vi nhau, chia s vi nhau
trong qu trnh THCV. ng thi, ngi nh gi d mc phi li thin v,
thnh kin, thng tin phn hi v cc hnh vi THCV cho ngi lao ng b hn
ch.
n mn hc
6. Phng php bn tng thut

Ngi lnh o s vit mt bo co v tnh hnh THCV ca ngi lao
ng, trong c ghi r nhng im mnh cng nh im yu ca ngi lao
ng trong qu trnh THCV ca ngi lao ng. H s a ra nhng gi hoc
bin php gip ngi lao ng thc hin s thc hin cng vic trong tng lai.
Nu bn tng thut c lm tt, n s l ngun thng tin phn hi hu ch
cho ngi lao ng. Tuy nhin, n li ph thuc nhiu vo kin ch quan ca
ngi nh gi, kh nng vit bo co ca ngi nh gi.V vy, khc phc,
ngi ta thng lit k cc cu hi m ngi nh gi cn phi lm r.
7. Phng php qun l bng mc tiu
Bn cht ca phng php ny l ngi lnh o b phn cng vi tng
nhn vin xc nh cc nhim v v d kin kt qu cng vic. Sau ra tin
THCV v phng php thc hin. Trong qu trnh ngi lao ng THCV,
ngi lnh o s xem xt li tin THCV v tnh kh thi ca cc mc tiu
c nhng iu chnh nu cn thit. T , ngi lnh o s nh gi s n lc
ca nhn vin v cung cp cc thng tin phn hi cho h.
Phng php ny nhn mnh nhiu vo kt qu m nhn vin cn t c
ch khng nhn mnh vo cc hnh vi THCV. Do , n hiu qu hn so vi
cc phng php khc.
u im ca phng php ny l ngi lao ng c tham gia vo qu
trnh xc nh mc tiu cn t c nn h s nh hng c cch thc
THCV tt nht; ngi lao ng tch cc hn trong qu trnh nh gi; ci thin
mi quan h gia lnh o v nhn vin, lnh o c th hiu c nhng kh
khn m ngi lao ng gp phi trong qu trnh lm vic v tm cc bin php
h tr ph hp.Mc d l phng php hiu qu nht song n vn tn ti nhng
khuyt im nh: cc mc tiu cng vic thin v mt s lng, xem nh trch
nhim ca ngi lao ng trong qu trnh THCV; vic xc nh cc mc tiu
cng vic khng phi lc no cng n gin, ngi lnh o thng c xu
n mn hc
hng a ra mc tiu cao trong khi ngi lao ng li c xu hng a ra mc

tiu kt qu thp.
III. QUY TRNH NH GI THC HIN CNG VIC
thc hin bc ny, ngi ta cn c vo mc ch ca nh gi v mc

tiu ca qun l.
Mc ch nh gi l o lng thnh tch ca ngi lao ng (ngi lao
ng THCV tt n mc no), t lm cn c tr cng. Ngoi ra, n cn
nhm mc tiu pht trin nh: bt, lun chuyn cng vic,
Mc tiu qun l thng c mc tiu ngn hn v di hn. Nu doanh
nghip t mc tiu ngn hn th c th s dng phng php qun l bng mc
tiu, t mc tiu di hn th s dng mt trong cc phng php cn li.
1. Xc nh i tng nh gi v thnh phn tham gia nh gi
Vi bc ny, doanh nghip cn phi xc nh i tng nh gi (cng
nhn sn xut hay nhn vin qun l) t xy dng nhng tiu chun thch
hp lm cn c so snh vi kt qu THCV ca ngi lao ng. ng thi phi
la chn thnh phn tham gia nh gi. Thng thng, ngi nh gi ch yu
l ngi lnh o trc tip v h hiu r nng lc ca ngi lao ng, h l
ngi chu trch nhim v cc hot ng o to, pht trin, s dng lao ng
trong b phn ca mnh. Tuy nhin, doanh nghip c th tham kho kin ca
ngi di quyn, bn thn ngi lao ng hoc cng c th l cc khch hng,
bn hng ca ngi lao ng.
2. Xc nh chu k nh gi
Chu k nh gi c xc nh tu thuc vo loi cng vic, tnh n nh
ca cng vic v tm quan trng ca cng vic trong doanh nghip.Nu cng
vic c tnh n nh th chu k nh gi nn di hn v t c s thay i. i vi
cng vic khng n nh th chu k ny nn ngn. V nhng cng vic quan
trng m kt qu ca n nh hng n cng vic khc th chu k nh gi nn
ngn c th thy c s thay i v a ra gii php c th hon thnh
tt hn. N c th c xc nh theo thng, qu, 6 thng, nm. Mt iu ng
n mn hc
ch l doanh nghip khng nn quy nh chu k di hn 1 nm cng nh

khng nn qu ngn.
3. o to ngi nh gi
y l khu rt quan trng m bo hiu qu ca nh gi. Ngi nh
gi cn c o to hiu bit v h thng nh gi v mc ch ca nh
gi, hiu r cch nh gi v nht qun trong nh gi. C th s dng hai cch
o to:
Cch th nht l m cc kho o to, lp tp hun v nh gi. Vi cch ny,
ngi tham gia s c hc v quy trnh nh gi, hiu c cc tiu ch nh
gi, cch thc nh gi, h s c thc hnh vic nh gi trc khi nh gi
trn thc t. T , h s rt ra c kinh nghim cho mnh trc khi vic nh
gi trn thc t c thc hin.
Cch th hai l o to qua cc vn bn: ngi tham gia vo qu trnh nh
gi s nhn c cc vn bn v quy trnh, tiu ch, cch thc nh gi. H s t
nghin cu v thc hin vic nh gi .
Vi nhng cng ty thc hin vic nh gi ln u th nn m lp tp hun.
4. Thc hin vic nh gi v phng vn nh gi
Ngi nh gi trc tip ni chuyn ni chuyn vi nhn vin xem xt
li ton b tnh hnh THCV ca nhn vin, cung cp cho nhn vin nhng
kin, nhn xt v nng lc THCV ca h v a ra nhng bin php hon
thin s THCV trong tng lai.
Phng vn nh gi l khu cui cng nhng rt quan trng i vi hiu
qu ca cng tc nh gi. thnh cng, ngi nh gi cn chun b k cng
cho cuc ni chuyn. Vi giai on chun b th ngi lnh o phi xem xt li
kt qu nh gi; phi tm cch tip cn ph hp i vi tng loi lao ng
t c mc tiu ra; phi la chn a im tin hnh trao i, n nh
thi gian thc hin v thng bo cho ngi lao ng. Cn trong giai on tin
hnh trao i th ngi nh gi nn nhn mnh nhng u im, n lc ca
ngi lao ng trong qu trnh THCV, tuyt i trnh thi ph phn i vi
n mn hc
ngi lao ng.C th p dng mt trong ba cch tip cn sau tu thuc vo i

tng trao i:
K v thuyt phc: ngi nh gi a ra kt qu THCV ca ngi lao
ng, sau thuyt phc ngi lao ng theo nhng gi m ngi nh gi
a ra.Cch ny nn p dng i vi nhng lao ng mi, t c kinh nghim.
Trnh by v lng nghe: ngi nh gi nhn xt v tnh hnh THCV ca
ngi lao ng v s nghe ngi lao ng nu ra nhng phng hng, cch
thc THCV trong tng lai. Ngc vi cch trn, cch ny nn p dng i vi
nhng lao ng lu nm, c kinh nghim.
Gii quyt vn : ngi nh gi a ra kt qu THCV, ngi lao ng
chun b trc nhng vn cn gii quyt v hai bn cng tho lun i n
thng nht.
Do cuc phng vn l khu quan trng nn khi thc hin n, ngi nh
gi nn ch mt s im sau:
Trong qu trnh phng vn, khng nn ch n nhng im
thuc v nhn cch m ch nn ch trng n cc hnh vi THCV
ca ngi lao ng.
Trnh ph phn, tranh ci vi ngi lao ng, lun khng nh
vi h rng phng vn l nhm hon thin s THCV ch
khng phi l nhm mc tiu trng pht, k lut ngi lao ng.
Cn lm cho ngi lao ng hiu rng ngi lnh o lun h tr
h trong nhng lc cn thit.
Kt thc phng vn bng s nhn mnh nhng n lc ca ngi
lao ng trong qu trnh THCV.
IV. TM QUAN TRNG CA NH GI THC HIN CNG VIC
1. S cn thit ca nh gi thc hin cng vic

GTHCV l mt hot ng qun l ngun nhn lc quan trng v lun
lun tn ti trong tt c cc t chc d n c thc hin chnh thc hay khng
chnh thc. Khi t chc tin hnh cng tc GTHCV tc l t chc xem xt
n mn hc
ngi lao ng THCV ca mnh nh th no: tt hay khng tt, t c

nhng quyt nh ng n v vic tng lng, thng cho ngi lao ng, o
to ngi lao ng, k lut ngi lao ng, iu ny nh hng trc tip
n li ch ca h. Do , t chc cn phi nh gi mt cch chnh xc v cng
bng.
Qu trnh GTHCV, mt mc no , chnh l s m rng ca thit
k cng vic v c nhng tc ng c bn ti t chc ni chung. V vy, ngoi
vic gip cho ngi qun l a ra cc quyt nh nhn s, cc kt qu
GTHCV cn gip ngi qun l c th thy r hiu qu ca cc hot ng
qun l ngun nhn lc nh tuyn m, tuyn chn, nh hng, thng tin, o
to,, t c nhng phng hng iu chnh ph hp. Chng hn, kt qu
GTHCV cho nh qun l bit c h tuyn dng ng ngi cha? Nu
ng m kt qu THCV ca nhn vin vn cha tt th c th l do cng tc
b tr nhn lc ca cng ty cn km, khi doanh nghip cn phi b tr li lc
lng lao ng ca minh sao cho ng ngi, ng vic.
Mc hp l v ng n ca vic s dng h thng nh gi v thng tin
phn hi cc kt qu nh gi vi ngi lao ng c nh hng rt ln ti vic
xy dng v pht trin o c, thi lao ng ca ngi lao ng v bu
khng kh tm l-x hi trong cc tp th lao ng. Nu nh gi chnh xc v
ng n, ngi lao ng s thy c s cng bng, cm thy hi lng v thoi
mi nn h s tch cc lm vic, yu cng vic hn v l hin nhin l khng
kh lm vic trong t chc cng tt p hn, lnh mnh hn.
2. Mi quan h gia nh gi thc hin cng vic vi mt s hot ng
qun tr nhn lc trong t chc
Hot ng GTHCV cng vi mt s hot ng qun tr nhn lc khc lun
c mi quan h vi nhau. iu ny c th hin thng qua m hnh sau:
n mn hc
Hnh I.2: Mi quan h nh gi thnh tch

vi cc hot ng qun tr nhn lc
Tuyn dng
nh
B tr nhn lc
gi
thc
o to pht trin
hin
Tin lng
cng
vic
Quan h lao ng
To ng lc
.................................................................................................. 2.1/ Tuyn dng

Mc thang im nh gi hiu qu lm vic ca ngi lao ng c th
cung cp thng tin cho t chc d bo kh nng hon thnh cng tc ca cc
ng vin sau ny da vo vic i chiu kh nng lm vic ca ngi lao ng
c vi nhng g t chc nh gi v h khi tuyn dng.
Ngoi ra, t kt qu nh gi, t chc c th rt ra mt s kinh nghim
trong tuyn dng. V d nh qua qu trnh lm vic, b phn nh gi nhn thy
rng, nhng ngi tt nghip trng Kinh t Quc dn gii k nng qun l
cng nh kin thc v nn kinh t nn khi tuyn dng vo v tr qun l thng
s u i hn cho nhng ng vin tt nghip trng Kinh t Quc dn.
Xt chiu ngc li, nu b phn tuyn dng tuyn ng ngi vo v tr
cng vic v l ngi c nng lc th s gim rt nhiu tr ngi cho cng tc
GTHCV sau ny.
2.2/ B tr nhn lc
n mn hc
GTHCV s gip t chc bit c kh nng thng tin ngh nghip cng
nh tim nng ca nhn vin. T t chc c th hoch nh cc k hoch
thng chc. Ngc li, nhng nhn vin no khng c kh nng hoc khng
ph hp vi cng vic hin ti s c thuyn chuyn lm cng vic khc ph
hp vi nng lc ca h hn. Thm ch c th sa thi nhn vin trong trng
hp cn thit. Nh vy, GTHCV gip cc nh qun tr nhn lc b tr ngi
ng vic c th khai thc ht tim nng nhn vin. V khi t chc b tr
c ng ngi, ng vic th t chc khng nhng tng c nng sut lao
ng m cn tit kim c qu lng kh ln.
2.3/ o to v pht trin
GTHCV gip t chc bit c nhu cu v o to v pht trin i vi
cng nhn vin. T kt qu GTHCV, ngi lnh o s pht hin ra cng
nhn vin ca mnh ang yu km mt no t c k hoch o to hoc
o to li h. Chng hn, ngi lnh o nhn thy nhn vin bn hng b
phn bn hng cn cha thc s kho lo trong vic giao tip vi khch hng
lm cho khch hng cm thy khng hi lng. Khi , t chc s o to kh
nng giao tip cho nhn vin bn hng. Ngoi ra, kt qu GTHCV cn gip
cho b phn qun l ngun nhn lc v lnh o cp cao c th nh gi c
hiu qu ca cng tc o to v pht trin t c mc no.
2.4/ Tin lng
Cn c vo kt qu GTHCV, cp qun tr s c cc quyt nh v tng
lng, tng thng v thc hin cc khuyn khch ti chnh cng nh phi ti
chnh cho nhng nhn vin t kt qu cao. ng thi, nu GTHCV chnh xc
th cc quyt nh v lng, thng i vi mi nhn vin c cng bng, t
c th khuyn khch h lm vic v tun th cc quy nh ca t chc.
2.5/ Quan h lao ng
T chc thc hin cng tc GTHCV tc l xem xt qu trnh THCV ca
ngi lao ng c quyt nh tng lng, tng thng, o to, thng
chcnn n s to ra mt khng kh thi ua trong t chc. Ngi lao ng
n mn hc
nhn thy rng nu h c gng hc hi v hon thnh tt cng tc, h s c

nh gi cao v iu ng nhin l c hi n vi h cng nhiu.
Tuy nhin, cng tc GTHCV c th lm gim s hp tc gia nhng ngi
lao ng v mi ngi u chm chm lm cng vic ca mnh, h cnh tranh
nhau. Bi vy, h thng nh gi nn cao tiu thc kh nng lm vic nhm
hay mi quan h vi ng nghip
2.6/ To ng lc
Khi doanh nghip nh gi cng bng v chnh xc s THCV ca nhn
vin,sau a ra nhng quyt nh tng lng, tng thng, o to, thng
chc, b tr nhn lc,Lc , ngi lao ng nhn thy rng h c lm
nhng cng vic ph hp vi trnh , nng lc ca mnh, h c thng tin,
h c tng thu nhp, iu ny s gip h c ng lc tch cc lm vic
hn.
n mn hc
PHN HAI
PHN TCH THC TRNG NH GI THC HIN CNG
VIC TI MT S DOANH NGHIP
I. TI CNG TY S V SINH VINAX - GING V
Cng ty s v sinh VINAX-GING V l cng ty lin doanh Vit NamNht Bn. Sn phm ca cng ty l cc loi s v sinh nh bn ra, x bt, bn
tm, cc loi vi, cc sn phm thu tinh cao cp nh: l hoa, trang tr
bng thu tinhTi Vit Nam, cng ty tp trung sn xut cc loi x bt phc
v th trng Vit Nam, Chu u v Nht Bn.
1. Mc ch nh gi thc hin cng vic ti cng ty
Mc ch ch yu ca vic GTHCV ti cng ty l lp k hoch tng
lng. Ngoi ra, n cn c s dng gim st vic THCV ca ngi lao
ng.
2. Phng php nh gi thc hin cng vic ti cng ty
Cng ty s dng phng php thang o nh gi ho. Phng nhn s
xy dng mu nh gi cho tng i tng nh gi da trn c im, tnh
cht cng vic ca tng nhm i tng.
Bng I.1 l biu mu nh gi nhn vin trong cng ty.Mu phiu nh gi
bao gm: tiu ch nh gi, cc mc thang im nh gi v h s cho tng mc
nh gi. Mi hng mc nh gi c 5 mc S,A,B,C,D vi S l mc im cao
nht (5) v D l mc im thp nht (1). Tng s im s quyt nh kt qu
nh gi ngi lao ng mt th hng nht nh.Trong cc tiu ch nh gi
th h s dnh cho tiu ch hiu qu cng vic l cao nht (h s 4 X4).
iu ny cho thy cng ty rt ch trng n hiu qu cng vic ca ngi lao
ng.
Cc hng mc ca biu mu l tng i y , n bao gm c tiu thc
nh gi thc, thi ca ngi lao ng i vi cng vic (thi gian lm
n mn hc
vic, chp hnh ni quy, chp hnh mnh lnh cp trn, tinh thn trch nhim);
thi ca ngi lao ng i vi tp th ( s ho ng trong tp th, thc
u tranh xy dng); hiu qu cng vic;
Bng I.1: Biu mu nh gi dnh cho i tng cng nhn, t trng,
trng ca, tr l c cng.
Cng ty VINAX
Mu s: 3
CC MC NH GI CNG NHN, TRNG NHM V TR L C CNG
H v tn:.
B phn :.
Phn loi hng mc
Thi gian lm vic
S ngy ngh
Chp hnh ni quy
cng ty
Tun th ni quy
cng ty
Sp xp, chnh l,
v sinh
An ton lao ng
(ng phc, m)
Chp hnh mnh
lnh cp trn
S ho ng trong
tp th
Hiu qu trong cng
vic
Nghe kin ng
ca ngi khc
Tinh thn trch
nhim
Nng lc, thc
vn ln
S (5)
Ngy vo:.
A (4)
B (3)
C (2)
>3 nm >2 nm >1 nm <1 nm

Gn
1%-2% 2%-<4% 4%-6%
1%
Xut
sc
Xut
sc
Xut
sc
Xut
sc
Xut
sc
Xut
sc
Xut
sc
Xut
sc
Xut
sc
Tt
TB
Tt
TB
Tt
TB
Tt
TB
Tt
TB
Tt
TB
Tt
TB
Tt
TB
Tt
TB
D (1)
<6thng
Trn
6%
Di TB Yu
km
Di TB Yu
km
Di TB Yu
km
Di TB Yu
km
Di TB Yu
km
Di TB Yu
km
Di TB Yu
km
Di TB Yu
km
Di TB Yu
km
im
H Tng
s im
X1
X2
X2
X1
X3
X1
X2
X4
X2
X1
X2
n mn hc
3. Cc bc nh gi thc hin cng vic ti cng ty

Hnh I.3: Chu trnh nh gi tng lng ti cng ty VINAX
Ln k hoch nh gi
Hp bn nh gi
Tin hnh nh gi
Thng bo kt qu nh gi
Ra quyt nh kt qu nh gi
Lp k hoch tng lng
3.1/ Ln k hoch nh gi
Phng nhn lc c trch nhim ln k hoch nh gi tng lng cho ton
cng ty. Chu k nh gi l 1 nm, vo khong thi gian u thng 11 hng
nm, nhn vin lp k hoch c th v tng lng. K hoch ny c trnh by
ln trng phng hnh chnh nhn s xt duyt v thng qua ban gim c ri
cng b cng khai bng vn bn ti qun l trc tip cc b phn tin hnh
nh gi. Qun l b phn c trch nhim phi thng bo ti cng nhn vin
trong b phn ca mnh v lch trnh nh gi.
Ni dung ca k hoch nh gi gm: nhng quy nh chung, lch trnh
nh gi, mt vi lu , mu trnh by cc hng mc nh gi i vi ba nhm
i tng (c cng, nhn vin vn phng v cng nhn).
3.2/ Hp bn nh gi
Nhng ngi tham gia nh gi nh c cng, gim st, qun lu
c o to nh gi ngay trong thi gian hc vic, th vic. Trc mi k
nh gi, mi nh my s c cuc hp tho lun v chng trnh nh gi,
thi gian nh gi v cch thc nh gi cc hng mc. Trong bui hp cc b
n mn hc
phn c th trao i v t l phn phi bt buc da trn s lng lao ng v

hiu qu lm vic ca tng b phn m t l ny c th lun phin hay san s
gia cc b phn vi nhau. Tuy nhin trng hp ny rt him xy ra.
3.3/ Tin hnh nh gi
K hoch nh gi tng lng phng nhn s chuyn xung cc b
phn phng ban. Khi nh gi, ngi qun l trc tip cn tham kho kin ca
cc tr l. Kt qu nh gi phi c thng qua ngi qun l cp cao hn.
Sau y l m hnh phm vi nh gi ca cc cn b GTHCV ti cng ty:
Hnh I.4: Phm vi nh gi ca cc cn b GTHCV ti cng ty VINAX
Tng gim c
Ph TG
G Nhn s
Trng phng
Nhn vin
G Nh my
Chuyn gia
Gim st nh my
c cng
Cng nhn
M hnh ny cho ta thy: Tng gim c trc tip nh gi ph tng gim

c, gim c nhn s, gim c nh my v cc chuyn gia. Gim c nhn s
nh gi cc trng phng nh: trng phng k hoch, trng phng ti chnh
k ton, phng xut nhp khuc s tham gia tho lun trc tip vi tng
gim c, ph tng gim c. Bn cnh , gim c nhn s cn trc tip nh
gi cc nhn vin trong b phn mnh ri t kt qu nh gi ln Ban Gim
c. Cc trng phng c nhim v nh gi cc nhn vin trong b phn ca
mnh. i vi khu vc sn xut, gim c nh my c nhim v nh gi cc
gim st ca nh my. Cc gim st nh my trc tip nh gi c cng cc b
phn. V cui cng l cc c cng c nhim v nh gi cng nhn ca b
n mn hc
phn mnh v c trch nhim gii trnh kt qu nh gi vi cc gim st nh

my.
Bng II.2: Mu nh gi cng nhn ca b phn thuc khu vc sn xut
Ngi nh gi:
S=1.8
thc chp hnh
5%
ni quy
Nghe
A=6.8
20%
B=17
50%
C=6.8
STT
20%
Thi
gian
lm
vic
S
ngy
ngh
Tun
th
ni
quy
D=1.8
Chnh
l, v
sinh
Chp
hnh
ho
An
mnh
ng
ton
lnh
trong
lao
cp
tp
ng
trn
th
Hiu
qu
trong
cng
vic
Nng
kin
Tinh
lc,
ng
thn
ca
trch
thc
Tng
Ghi
ngi
nhim
vn
ch
rank
khc
ln
5%
H s
(Ngun: B phn c nh my 1 cng ty VINAX)

Bng II.2 m t mu nh gi cng nhn khi trin khai nh gi ti cc b
phn sn xut. T t l phn phi bt buc, mi b phn s quy i thnh s u
ngi ng vi tng th hng. Da trn c s ny m ngi nh gi iu chnh
im s cho ph hp.
3.4/ Thng bo kt qu nh gi
nh gi xong, ngi qun l trc tip gi kt qu ln cp trn ca h.
C nh vy, kt qu nh gi c tp hp ln Ban Gim c. Sau khi kt qu
c Ban Gim c xem xt v k duyt, cn b nh gi phi c trch nhim
t chc mt bui thng bo kt qu nh gi nhm thng bo v gii thch mt
s thc mc ca ngi c nh gi v kt qu nh gi ca h. Bng sau m
t nhng ngi trong ban phng vn i vi tng nhm ngi nh gi:
Bng II.3: Thnh vin bui phng vn nh gi
STT
1
Ngi c nh gi
Nhn vin vn phng
Ban phng vn nh gi
Tng gim c, ph tng gim c, gim c
nhn s
c cng, nhn vin b phn sn Tng gim c, ph tng gim c, gim c
n mn hc
xut
nhn s, gim c sn xut
Cng nhn, tr l c cng
c cng, gim c sn xut
3.5/ Quyt nh kt qu nh gi
Ban gim c hp a ra kt qu nh gi ln cui. Gim c nhn s
tng kt chu k nh gi v trnh ln tng gim c k duyt. Kt qu nh gi
c chuyn n b phn nhn s tin hnh lm lng cho nm sau.
3.6/ Ln k hoch tng lng
Sau khi nhn c kt qu bo co hot ng kinh doanh, b phn nhn
s ln k hoch tng lng cho ph hp vi thc t hot ng ca doanh
nghip. Thng thng t l tng tng qu lng nm sau c iu chnh bi
kt qu hot ng kinh ca doanh nghip nm trc.
II. TI CNG TY C PHN U T XUT NHP KHU DA GIY H NI
Cng ty c phn u t xut nhp khu da giy H Ni t tr s ti 409

ng Tam Trinh - Qun Hong Mai TP H Ni. Cng ty chuyn sn xut cc
loi da giy nhm mc ch xut khu.
Mc ch GTHCV ca cng ty l nhm gim st vic THCV ca ngi
lao ng, kp thi iu chnh, x l nhng sai phm trong vic THCV ca ngi
lao ng, gip ngi lao ng lm vic c quy c hn, i vo trt t k cng,
i vo l li lm vic ca cng ty, m bo mi hot ng ca cng ty c
thc hin lin tc, thng sut.
H thng GTHCV ca cng ty bao gm h thng nh gi bnh bu thi
ua hng thng v h thng nh gi cht lng ni b:
H thng nh gi bnh bu thi ua hng thng: nh gi mc tng th
hon thnh cng vic v thc chp hnh ni quy, k lut ca cng ty. Cng ty
s dng h thng ny nhm mc ch gim st vic THCV ca ngi lao ng,
t c nhng khuyn khch, to ng lc cho ngi lao ng hon thnh cng
n mn hc
vic, tng nng sut lao ng bng vic khen thng theo A,B,C; to s cng
bng trong vic phn phi thu nhp cho ngi lao ng.
H thng nh gi cht lng ni b: xem xt c lp c tnh h thng,
c tin hnh bi cc nhn vin khng c trch nhim trc tip trong khu vc
c nh gi nhm kim tra, xc nhn rng cc hot ng cht lng ph hp
vi cc tiu chun ca ISO 9001: 2000 v kt qu t c ph hp vi nhng
k hoch c lp, cng nh xc nh hiu lc ca h thng qun l cht
lng. Mc ch ca h thng ny l gim st vic vn hnh ca cc b phn
trong ton cng ty tt hay khng? C ng thao tc, quy trnh cht lng sn
phm khng? Tun th theo h thng qun l cht lng, tun th theo tiu
chun ISO 9001: 2000. nh gi hot ng ca cc n v cao hay thp, tm ra
s khng ph hp trong vic THCV t iu chnh, a ra hng khc
phc.
Bn cnh , cng ty cn s dng kt qu GTHCV vo cc mc ch qun
tr nhn s khc nh: lm cn c bt cn b khi c nhu cu, lm cn c
khen thng.
2. C s nh gi
nh gi kt qu THCV ca ngi lao ng, cng ty da trn bn tiu
chun m cng ty ban hnh cho tt c cn b cng nhn vin trong ton cng
ty. Ring i vi lao ng qun l, v c th ca loi lao ng ny l kh nh
mc v kh nh gi nn cng ty nh gi vic THCV ca h ch yu da trn
kin ng gp ca ton b cc phng ban trong cng ty a ra mt h
thng tiu chun nh gi chung cho c cng nhn sn xut v nhn vin qun
l. Vic cng ty nh gi nh vy s d dn n tnh trng thin v, thnh kin,
kt qu nh gi khng chnh xc lm.
Cc tiu chun nh gi:
Hon thnh nhim v, khi lng cng vic c giao.
Tham gia cc phong tro thi ua.
m bo ngy cng.
n mn hc
Chp hnh nghim chnh ni quy, k lut lao ng ca cng ty.
Cn c vo nhng tiu chun ny, cng ty xem xt kt qu THCV ca ngi
lao ng, sau s xp loi h theo A,B,C,D. C th nh sau:
Loi A:
Hon thnh tt cng vic c giao (m bo tiu chun v
tin , cht lng v hiu qu cng vic).
m bo ngy cng tri v >= 17 cng, chnh v >= 20 cng.
Ngh php khng qu 2 ngy trong thi gian huy ng.
C thc k lut tt v on kt tp th.
Loi B:
Cha hon thnh cng vic c giao theo tiu chun v tin
, cht lng v hiu qu cng vic.
Ngy cng chnh v >= 18 cng, ngy cng tri v >= 15
cng.
i mun v sm 2 ln trong thng.
Ngh m hoc trng con m 1 ngy trong thng.
Nu vi phm 2 im loi B th xung loi C.
Nu vi phm 3 im loi B th khng c xp loi.
Loi C:
Khng hon thnh cng vic c giao theo tiu chun v tin
, cht lng v hiu qu cng vic.
Ngy cng chnh v < 18 cng, tri v < 15 cng.
Ngh trn 3 4 ngy php trong thi gian huy ng.
Ngh vic ring khng lng 1 ngy.
i mun v sm 3 ln trong thng.
Nu vi phm 2 iu loi C th s khng c xp loi.
n mn hc
Nh vy ta thy rng, cc tiu chun m cng ty t ra vn cn kh chung

chung. iu ny s lm cho vic nh gi khng c chnh xc.
3. T chc nh gi thc hin cng vic ti cng ty
Nh trn cp, h thng GTHCV ca cng ty bao gm h thng
nh gi bnh bu thi ua hng thng v h thng nh gi cht lng ni b.
3.1/ i vi h thng nh gi bnh bu thi ua hng thng
Cng ty thnh lp mt hi ng nh gi bao gm: C quan tng gim
c ( tng gim c v 2 ph tng gim c), th trng cc n v, ch tch
cng on v b th on thanh nin, tt c gm 15 ngi. Tng gim c l
ch tch hi ng nh gi.
Vic nh gi c t chc vo ngy cui thng v c bo trc cho cc
thnh vin trong phng t 2 n 3 ngy mi ngi chun b, thu xp, xem xt
li kt qu lm vic trong thng ca mnh.
Ni dung cuc hp l trng phng thng bo cho nhn vin trong phng
v s ngy cng tham gia, ngy ngh, sau da vo tiu chun, ngi nh
gi s phn loi lao ng ri a vo bin bn hp bnh xt thi ua ca n v.
Vic nh gi thnh tch c thc hin thng nht trong cc phng ban
di s iu hnh ca trng phng. Cc nhn vin c trc tip tham gia
nh gi v kt qu lm vic ca mnh trong thng. Ngi nh gi l trng
phng cng l ngi iu hnh cng vic nn nhng nhn xt a ra s xc thc
hn.
Trng cc n v s gi bn kt qu phn loi thi ua ln phng t chc
hnh chnh. Phng ny c nhim v tng hp v gi v hi ng nh gi
bnh xt phn loi lao ng cho tt c cn b cng nhn vin trong cng ty.
3.2/ i vi h thng nh gi cht lng ni b
Cng ty thnh lp ra mt ban chuyn gia nh gi gm 14 ngi nh hi
ng nh gi gi l ban ISO (hay hi ng ISO). nh gi hot ng ca
mi phng ban th hi ng ISO c ra on nh gi ring gm 6 ngi tr ln
c lp vi n v c nh gi v trnh Tng Gim c ph duyt. on
n mn hc
nh gi bao gm 1 trng on, 1 th k v cc thnh vin, trong trng

on nh gi ch thn c Tng Gim c ch nh da trn c im ca
tng n v c nh gi.
Sau khi thnh lp ra ban chuyn gia nh gi, cng ty bt u tin hnh
nh gi theo cc bc sau:
Hp on chuyn gia nh gi: trc mi cuc nh gi, trng on
nh gi t chc hp on nh gi ch nh nhim v cho cc thnh vin
trong on nh gi, cung cp thng tin v ch dn cho cc chuyn gia nh gi,
ch o ton b cuc nh gi.
Hp khai mc nh gi: on nh gi hp vi n v c nh gi, ph
bin chng trnh, ni dung, phng hng nh gi v yu cu ph trch n
v c nh gi cung cp thng tin cho tt c cc c nhn c lin quan v c
cn b ca n v tham gia nh gi.
Tin hnh nh gi theo: ni dung chng trnh nh gi lp; cc
chuyn gia nh gi thu thp chng c v THCV theo cc th tc hng dn
hoc yu cu bng ming thng qua cc h s cht lng, quan st hot ng
thc t, phng vn v ghi y vo phiu ghi chp; trong qu trnh nh gi
nu pht hin vn khng ph hp chuyn gia nh gi c th cng trao i,
bn bc vi ngi c thm quyn ca n v c nh gi thng nht bin
php khc phc v sau.
Hp kt thc nh gi: Sau khi cuc nh gi hon tt, trng on
chuyn gia t chc hp ni b on thng nht, sau mi ph trch n v
c nh gi vo hp kt thc. Trng on nh gi s trnh by kt qu nh
gi thc t bao gm: a ra nhn xt v vic p dng h thng qun l cht
lng n v; nu ra s khng ph hp c th dn n s khng ph hp
trong tng lai lin quan n h thng qun l cht lng. S khng ph hp
c nu r cc yu t c bn nh tnh trng vi phm, bng chng vi phm.
III. TI CNG TY C KH NGN HNG I
n mn hc
Cng ty c kh ngn hng I l doanh nghip nh nc trc thuc ngn hng

nh nc Vit Nam, c tr s ti ph cha Bc - ng a H Ni. Cng ty
chuyn sn xut cc loi hun huy chng, huy hiu phc v cho nhu cu khen
thng ca ng, Nh nc v cc nc bn nh Lo, Campuchia. Bn cnh
, cng ty cn sn xut cc loi kt bc, ca kho tin, t h s bo mt phc v
cho nhu cu ca ngnh ngn hng v cc ngnh kinh t quc dn, thit k lp
t cung ng cc thit b bo v bng in t, h thng bo ng chng t
nhp, phng chy cha chy.
Cng ty tin hnh nh gi i vi tt c cn b cng nhn vin theo cc
vn bn quy nh chnh thc. Cng tc GTHCV ny gp phn gim st vic
thc hin cng vic ca ngi lao ng v m bo cho mi hot ng ca cng
ty u c thng sut. Mc ch ch yu l khen thng xt chn lao ng
gii, lao ng t chin s thi ua cp cng ty v cc danh hiu thi ua khc.
ng thi, kt qu GTHCV s c s dng vo cc hot ng nh: phn
phi tin lng, thuyn chuyn, bt hay o to.
2. Cng tc nh gi thc hin cng vic cho lao ng qun l ti cng ty
2.1/ Chu k nh gi
Cng ty tin hnh nh gi hng thng v gi l xp loi thi ua hng
thng. Vi chu k ny, ta thy n hi ngn i vi qu trnh lm vic ca lao
ng qun l v y l dng lao ng c th, kt qu ca h kh c th nh
lng c nn trong mt thi gian nh vy s kh xc nh kt qu ca h, khi
kt qu GTHCV i vi h km chnh xc.
2.2/ Phng php nh gi
nh gi tnh hnh THCV ca lao ng qun l, cng ty s dng
phng php Thang o nh gi ha. Cc tiu chun trong thang o c
xy dng trong quy nh v c lng ho theo h thng im ca cng ty. T
nhng tiu chun c lng ho ny, ngi nh gi s xp loi ngi lao
ng l loi A,B,C hoc khng c xp loi.
n mn hc
a. Cn c bnh xt phn loi lao ng

Theo phng php m cng ty la chn, cng ty xy dng mt h
thng ch tiu gm 4 tiu chun. Cc tiu chun bao gm y c khi lng,
cht lng cng vic ngi lao ng thc hin v lin quan n hnh vi, vic
chp hnh k lut ca ngi lao ng trong qu trnh THCV. Trong , cc tiu
chun dnh cho lao ng qun l bao gm:
Tiu chun 1: Vic chp hnh ni quy, quy nh ca cng ty.
Tiu chun 2: Ngy cng, nng sut lao ng, hiu qu cng vic.
Tiu chun 3: Cht lng sn phm, cht lng cng vic.
Tiu chun 4: Tham gia cc phong tro thi ua.
b. Phng php tnh im cho tng tiu chun
xy dng thang im cho tng tiu chun, cng ty tnh im nh sau:
* Tiu chun 1: Vic chp hnh ni quy, quy nh ca cng ty (10im)
i mun 5 pht tr ln, v sm t 10 pht tr ln m khng c l
do chnh ng th vn phong s ghi tn thng bo trn bng tin
cng ty v vo s theo di. C mi ln nh vy trong thng tr 5
im.
xe my khng ng quy nh, b nhc nh mi ra xe li cho
ng v tr v ghi vo s theo di, mi ln b nhc nh tr 3 im.
Khng chp hnh ni quy trang phc bo h lao ng, khng mc
qun o bo h lao ng, i dp l trong cng ty, ngoi vic x l
theo ni quy bo h lao ng cn b tr 5 im.
Khng chp hnh tt quy nh v sinh, an ton lao ng, my
mc bn, ni lm vic bn, ban kim tra v sinh an ton lao ng
ca cng ty lp bin bn nhc nh, x l. Mi ln nh vy b tr 5
im.
Khng nghim tc thc hin gi gic lm vic, t tp u gi qu
15 pht, trong gi lm vic qu 15 pht khng phi do hp, trong
n mn hc
gi lm vic i la c cc n v khc, ra ngoi cng ty khng c

giy t theo quy nh, cho ngi ra ngoi khng ng quy nh, b
tr 5 im.
Ra v khng tt n, qut b tr 5 im.
Khng chp hnh lnh iu ng ca th trng n v, mi ln b
tr 10 im v khng xt thi ua thng , b x l theo ni quy
lao ng. Nu b x l k lut lao ng t khin trch tr ln th tr
tiu chun thi ua nm.
Chi c, nh bi trong cng ty di mi hnh thc th b tr 10
im v khng xt thng thng .
* Tiu chun 2: Ngy cng, nng sut lao ng, hiu qu cng vic
(10im)
Thiu mi ngy cng lao ng so vi quy nh trong thng, b tr 1
im. Nhng ngy khng c vic c phn xng b tr ngh
khng tr im nhng nu ngh t 5 ngy khng c vic tr ln th
khng xt thng thi ua thng .
Hiu qu cng vic ca b phn qun l: hiu qu cng vic c
giao cha tt, cc bo co cn chm so vi quy nh ca nh nc,
c th:
+ Chm 1 ngy, tr 3 im.
+ Chm 2 n 5 ngy, tr 5 im.
+ Chm trn 5 ngy n di 10 ngy, tr 10 im.
* Tiu chun 3: Cht lng sn phm, cht lng cng vic ( 10 im)
Hon thnh xut sc cng vic c giao, c 10 im
ch tc cng vic c phn cng, bo co cn sai s liu m
khng c l do chnh ng, b tr 1 im.
s sut trong THCV ca bn thn, nh hng n vic THCV
chung nh:
n mn hc
Phng kinh doanh khng chun b vt t, bn thnh phm cho
sn xut, phng k thut thit k cha ng phi sa li di mi
hnh thc, b tr 5 im.
Cc b phn khc nu cha thc hin tt nhim v c giao, nh
hng n cng vic chung, ngi lao ng pht hin bo co v
tiu ban thi ua ca khi qun l phc v xc nhn bng vn bng
thi ua tu theo li nng nh, b tr t 5 im n ti a 10 im.
* Tiu chun 4: Tham gia cc phong tro thi ua ( 10 im)
Tham gia nhit tnh cc phong tro thi ua c cng 10 im.
Khng tham gia tt phong tro v sinh,gi gn sch s ni lm vic
b tr 5 im.
Khng tham gia phong tro, lm nh hng n phong tro chung
b tr 10 im.
Nh vy, ta thy cc tiu chun cng ty ch yu cp n im tr
m t cp n im cng. iu ny s tc ng khng tt ti tm l ca
ngi lao ng, h cm thy lun b c ch, khng khuyn khch h tch cc
lm vic
c. Biu im phn loi lao ng
Ngi lao ng s c xp loi lao ng A,B,C hay khng c xp loi
da vo s im sau:
Tng im
(4 tiu chun)
Xp loi
32 40
28 32
24 28
=< 24
Khng xp loi
2.3/ Ngi nh gi
Ngoi s nh gi ca cp trn trc tip ca ngi lao ng qun l cn
c hi ng bnh xt thi ua ca cng ty bao gm: gim c cng ty, ch tch
n mn hc
cng on cng ty, b th ng u, chnh vn phng, ch tch cng on b

phn, trng phng.
2.4/ Thng tin phn hi
Cng ty s thng bo kt qu THCV ca tng ngi, nu ngi lao ng
c thc mc g th s c gii p ngay. Nu vn cha tho mn th c th kin
ngh ln vn phng cng ty.
3. S dng kt qu GTHCV cho lao ng qun l vo qun tr lao
ng qun l
Kt qu GTHCV ca ngi lao ng qun l s l cn c xt duyt
danh hiu lao ng gii v danh hiu chin s thi ua. t c cc danh
hiu th ngi qun l cn phi t c cc tiu chun sau:
Phi c t 10 thng t loi A tr ln v khng c thng no xp
loi C.
Khng vi phm ni quy, quy nh ca cng ty mc ph bnh
tr ln di mi hinh thc.
Khng c ngh qu 6 ngy i vi cc lao ng khng thuc
din c ngh thm bo him x hi.
C t nht mt sng kin ci tin k thut p dng vo sn xut
hoc cng tc mang li hiu qu kinh t hoc hiu qu cng tc.
Tham gia tt cc phong tro thi ua: phong tro thi ua lao ng
sn xut, phong tro v sinh an ton lao ng ni lm vic,
IV. TI CNG TY MAY 10
Tr s chnh ca cng ty: s 25, ng 5, phng Si ng, Qun Long

Bin, TP H Ni.
Chc nng chnh ca cng ty l t chc sn xut tiu th sn phm may
mc phc v cho nhu cu tiu dng trong nc, ng thi dng cho xut khu
ra quc t.
1. Mc ch nh gi ca cng ty
n mn hc
Cng ty tin hnh GTHCV nhm gim st s THCV ca ngi lao

ng m bo qu trnh sn xut c lin tc, cht lng sn phm m bo,
ng thi nhm mc ch khen thng, xt chn cng nhn gii, cn b qun l
v nhn vin k thut gii, lao ng xut sc, to s cng bng trong phn
phi thu nhp cho ngi lao ng, khuyn khch to ng lc cho h hon
thnh cng vic vi cht lng v nng sut ngy cng cao.
2. Quy trnh nh gi thc hin cng vic

2.1/ Chu k nh gi
Cng ty tin hnh nh gi mi khi sn phm hon thnh hoc mi khi
c mt l hng sn xut xong. Trong trng hp ny, GTHCV ch yu cn c
trn nh gi cht lng sn phm.
2.2/ Phng php nh gi
nh gi tnh hnh THCV ca ngi lao ng, cng ty s dng
phng php thang o nh gi ho. Cc tiu chun nh gi trong thang o
c lng ho theo h thng im. Cn c trn s im m ngi lao ng
nhn c, ngi nh gi s xp loi h thuc loi A,B,C,D hoc khng xp
loi.
a. Cn c phn loi lao ng: da vo 4 tiu chun
Tiu chun nng sut lao ng v khi lng cng vic.
Tiu chun cht lng sn phm v cht lng cng vic.
Tiu chun thc hin ngy cng sn xut, cng tc.
Tiu chun chp hnh ni quy, ch chnh sch.
b. Phng php tnh im cho tng tiu chun
* Tiu chun nng sut lao ng v khi lng cng vic: 20 im
Hon thnh khi lng cng vic v t mc k hoch c giao (100%),
c cng 20 im.
Vt k hoch t 1 5 %: cng thm 1 im thng.
n mn hc
Vt k hoch t 6 % tr ln: cng thm 2 im thng.

(im cng thm ti a l 8 im)
Tiu chun ny c p dng i vi cng nhn sn xut v cng vic n
nh, hn na vic tnh ton hon thnh bao nhiu phn trm k hoch c d
dng. Bn cnh ta thy rng cng ty vn cha a ra mc b tr i vi
ngi khng hon thnh k hoch.
* Tiu chun cht lng sn phm v cht lng cng vic: 20 im
Cng ty xc nh im tr cho cc trng hp vi phm v cht lng sn
phm.
i vi cng nhn sn xut trc tip:
Mi ln sn phm vi phm cc yu cu k thut b ghi s nht k
cht lng v tr 5 im.
S khng c im nu khch hng khiu ni.
i vi nhn vin kinh t k thut v cng nhn phc v:
Mt ln lnh o n v nhc nh: tr 2 im.
Mt ln sai hng nh phi lm li: tr 5 im.
Mt ln tin cng vic chm theo quy nh: tr 5 im.
Mt ln sai hng ln phi lm li: tr 15 im.
Mt ln sai hng gy hu qu nghim trng th khng c im
no.
* Tiu chun thc hin ngy cng sn xut, cng tc: 15 im
V cng ty sn xut theo dy chuyn nn khi ngi lao ng ngh vic s
gy gin on sn xut nu khng b tr kp thi ngi thay th. Do , vic
tnh im theo tiu chun ny l hi kht khe.
Nu ngi lao ng trong thng i lm ngy cng theo ch th
c 15 im. Ngoi ra, nu lm thm 1 cng (8 gi) th c cng thm 1
im ( ti a cng thm khng qu 17 im).
n mn hc
im tr i vi cc trng hp:
V ngh m, thai sn:
N cng nhn c con nh di 60 thng tui hoc c thai, nu trong
thng phi ngh m, ngh trng con m hoc ngh thai sn:
Ngh 4 ngy, mi ngy ngh tr 0.5 im.
Ngh t 5 9 ngy , mi ngy ngh tr 1 im.
Ngh t 10 ngy tr ln, mi ngy tr 2 im.
N cng nhn khng c con nh di 60 thng tui, nu trong thng
phi ngh m:
3 ngy, mi ngy tr 0.5 im.
Ngh t 3 5 ngy , mi ngy tr 1 im.
Ngh t 6 ngy tr i, mi ngy tr 2 im.
i vi nam cng nhn:
Ngh m 2 ngy u, mi ngy tr 0.5 im.
Ngh m t ngy 3 5, mi ngy tr 1 im.
Ngh m t ngy 6 tr i, mi ngy tr 2 im.
V ngh php:
Ngh 2 ngy u, mi ngy tr 0.5 im.
Ngh t 3 9 ngy, mi ngy tr 1 im.
Ngh t 10 ngy tr ln, mi ngy tr 2 im.
Ngh khng hng lng:
Ngh 4 ngy, mi ngy tr 1 im.
Ngh 5 14 ngy, mi ngy tr 2 im.
Ngh t 15 ngy tr ln th khng xp loi.
Ngh khng l do:
Ngh t 1 3 ngy, mi ngy tr 5 im.
Ngh trn 3 ngy trong thng th khng xp loi.
* Tiu chun chp hnh ni quy, ch chnh sch: 15 im
n mn hc
- B nhc nh 1 ln, tr 2 im.

- B nhc nh 4 ln tr ln, tr 15 im.
- Nu vi phm b truy cu trch nhim th khng xp loi,
ngoi ra cn b x l theo quy nh ca php lut.
Cng nh cng ty c kh ngn hng I , cng ty May 10 cp rt nhiu
n vic tr im ca ngi lao ng, cn im cng ca ngi lao ng th li
t nhc n.
c. Biu im phn loi lao ng
Tiu ch phn loi da vo bng im sau:
Bng II.4: Bng tiu ch phn loi lao ng
Tng im
60 70
50 59
Xp loi
im xp loi
( 4 tiu chun)
40 49 30 39
=< 29
Khng xp loi
0
( Ngun: Quy ch phn loi lao ng cng ty May 10)

Bng II.5: Bng tng hp kt qu phn loi lao ng
mt s phng ban cng May 10
n v
Phng TC-HC (14 ng)
Vn phng (24 ng)
Thng
Xp loi
A
Khng xp loi
%A
T2
14
100%
T3
14
T4
13
92.83%
T2
24
100%
T3
24
100%
T4
24
100%
100%
n mn hc
Phng KH ( 53 ng)
T2
53
100%
T3
48
90.57%
T4
50
94.34%
(Ngun: Ban t chc hnh chnh cng ty May 10)
Bng II.6: Bng tng hp kt qu phn loi lao ng b phn cng nhn sn
xut x nghip may 2 - cng ty May 10
Xp loi
n v
Thn
g
XN
T2
May 2 T3
(456ng) T4
237
283
300
122
70
53
C
30
68
63
D
57
18
32
T l %
Khng
xp loi
10
17
8
Khng
xp loi
51.97 26.75 6.58 12.5 2.2

62.06 15.35 14.91 3.95 3.73
65.79 11.62 13.82 7.02 1.75
(Ngun: Ban t chc hnh chnh cng ty May 10)

2.3 Ngi nh gi
- i vi cng nhn sn xut: cc t trng sn xut theo di qu trnh
thc hin cng vic hng ngy.
- i vi khi qun l phc v: ngi nh gi l ph trch cc phng ban
c th l trng hoc ph phng ban .
- i vi cn b lnh o cp cng ty: vic nh gi nng lc cng tc do
cn b cp trn nhn xt da vo kt qu hot ng sn xut kinh doanh ca
cng ty.
2.4 Thng tin phn hi
Cng ty thng bo kt qu cho tng ngi trong n v trong cc bui
chuyn mn. Mi kin thc mc v kt qu phn loi s c cn b ph trch
gii p, nu cha tho mn th c th kin ngh ln vn phng cng ty
ngh xem xt, gii quyt.
n mn hc
3. S dng kt qu nh gi thc hin cng vic vo mt s hot ng

qun tr nhn lc
Cng ty cn c vo kt qu thc hin cng vic ca ngi lao ng tr
lng cho h, khen thng, xt chn cng nhn gii, cn b qun l v nhn
vin k thut gii, lao ng xut sc,
n mn hc
PHN BA
NHN XT CHUNG V TNH HNH NH GI THC HIN
CNG VIC TI CC DOANH NGHIP
V nh gi thc hin cng vic l mt hot ng qun l ngun nhn lc
quan trng nn trn thc t, n lun lun tn ti trong tt c cc t chc. N c
th c thc hin mt cch chnh thc nhng cng c th thc hin mt cch
khng chnh thc thng qua s nh gi hng ngy ca ngi gim st vi cc
nhn vin v s nh gi, gp ln nhau gia cc nhn vin. Thng thng cc
cng ty nh s nh gi mt cch khng chnh thc v quy m ca h nh, h
thy vic xy dng mt h thng nh gi l tn km, khng cn thit i vi
h. Thm ch nhng cng ty c quy m va v ln, cng tc nh gi thc hin
cng vic ca h c tin hnh cha chc y .
Sau khi xem xt tnh hnh nh gi thc hin cng vic ti bn cng ty:
cng ty s v sinh VINAX - GING V, cng ty c phn u t xut nhp
khu Da giy H Ni, cng ty c kh ngn hng I, cng ty May 10, chng ta
thy rng cng tc nh gi thc hin cng vic cc cng ty ny nhn chung l
kh y . Mi cng ty u xc nh mc ch ca vic nh gi thc hin
cng vic trc khi tin hnh nh gi. iu ny s gip cng ty ln k hoch
cho cng tc nh gi c tt hn. Cch thc v quy trnh nh gi l y
v chi tit: c phng php nh gi (ch yu l phng php thang o nh gi
ho), i tng nh gi ( cn b cng nhn vin), ngi nh gi (thnh lp
ra hi ng nh gi ), chu k nh gi ( theo thng, theo nm), thng tin phn
hi. Khi thc hin nh gi thc hin cng vic th vic xc nh phng php
nh gi, i tng nh gi, ngi nh gi, chu k nh gi l iu tt yu
nhng vic a ra thng tin v kt qu nh gi sau lng nghe, tip thu, gii
quyt nhng phn nn ca ngi lao ng c th cc doanh nghip khng thc
hin, tuy nhin, y cc cng ty u thc hin tt giai on ny. y l im
ng khuyn khch i vi cc doanh nghip v iu ny khng nhng gip
doanh nghip hon thnh tt cng tc nh gi ca mnh m cn gip ngi lao
n mn hc
ng bit r v tnh hnh thc hin cng vic ca h, nhn thy c s cng
bng ca vic nh gi. Mc d cc cng ty xy dng quy trnh nh gi y
nhng vic xy dng cc tiu chun nh gi cn kh chung chung. Cc tiu
chun tp trung ch yu vo nhng ni quy, quy nh v gi gic, v vic tham
gia cc phong trom cha th hin r, c th, chi tit v kt qu hon thnh
cng vic ca ngi lao ng. Hn na vic tnh im cho cc ch tiu rt t
nhc n im cng m thng nhc n im tr. iu ny s lm cho ngi
lao ng cm thy b c ch, khng thoi mi trong khi lm vic. Bn cnh ,
cc tiu ch a ra so snh thng ph thuc nhiu vo kin ch quan ca
ngi nh gi, n s dn n tnh trng ngi nh gi mc phi sai lm khi
nh gi nh: thin v, thnh kin, thi cc,v lm cho vic nh gi khng
c chnh xc, cng bng.
Bt c cng ty no cng vy, khi tin hnh nh gi thc hin cng vic u
gp phi mt s kh khn chung nh:
- Kh gii quyt mu thun trong nh gi: cc t chc lun mun nh gi
chnh xc v cng bng v kt qu thc hin cng vic ca ngi lao ng
xy dng nhng chnh sch nhn s (tr lng theo thnh tch, bin ch nhn
s,) nhng n li mu thun vi mc tiu gip cng nhn vin lm vic tt
hn, pht hin nhu cu o to,Hay mu thun gia vic ngi lao ng lun
mong mun c t chc bit n, ghi nhn nhng thnh tch ca h, h thng
nh gi chnh xc v cng bng vi vic ngi lao ng cha chc c
quyn bn bc v nhng kh khn, chia s tng, c cp trn hay t chc
bit n thng qua h thng nh gi.
- Kh xy dng mt h thng nh gi ph hp vi tt c mi ngi v mi
ngi c tnh cch v trnh khc nhau. i vi nhng ngi t nh gi h
qu cao, h s khng tin h thng nh gi nh gi chnh xc nhng g m h
cng hin cho t chc nn h s khng tha thit vi cng vic, s gn b vi
cng vic v t chc b suy gim. i vi nhng ngi t nh gi h thp,
nhng ngi c kt qu lm vic khng cao th vic thu thp thng tin phn hi
t h l kh v h cm thy lo lng, s hi, t gy kh khn cho vic qun l
hiu qu cng tc nhn vin.
n mn hc
- Ngi nh gi d mc phi sai lm trong nh gi: khi h thch ai hn

ngi khc th h s mc phi li thin v; s mc phi li xu hng trung bnh
khi h ngi ng u vi thc t, khng mun lm mt lng ngi khc nn
thng nh gi mi ngi ngang nhau; nu ngi nh gi t ra qu nghim
khc hoc qu d di, lc h li mc phi li thi cc; nh hng ca tp
qun vn ho lm cho ngi nh gi d dn n nh kin; hoc khi khng a
thch mt tng lp no hay mt nhm ngi lao ng no th ngi nh
gi s c thnh kin vi h
Sau khi phn tch tnh hnh nh gi thc hin cng vic ca cc cng ty,
em c mt s kin nh sau:
- Cc doanh nghip nn s dng kt hp cc phng php nh gi,
c bit l s kt hp gia phng php thang o nh gi ho
vi phng php qun l bng mc tiu v s dng hai phng
php ny nhn chung l kh hiu qu.
- Nn xy dng cc tiu chun th hin r, chi tit, c th v thnh
tch thc hin cng vic ca ngi lao ng nh: hon thnh hoc
hon thnh vt mc khi lng v cht lng cng vic c
giao; c nhng kin, sng kin ci tin trong qu trnh lm vic;
tit kim nguyn nhin vt liuch khng nn cp qu nhiu
n nhng quy tc, ni quy trong doanh nghip. Nu xy dng
c y c hai th cng tt nhng iu s rt tn km thi
gian, trn thc t rt t cc doanh nghip thc hin c iu .
- Cc doanh nghip nn cp n im cng v im tr l nh
nhau, khng nn qu lch v bn no. V nh th s gip ngi lao
ng c th tch cc lm vic m vn khng vi phm nhng tiu
chun c gn im tr.
Trn y l mt s kin m em suy ra cn c trn thc t thc hin cng
tc nh gi thc hin cng vic ti cc doanh nghip. Do , chc chn s c
nhng sai lm v thiu st. Rt mong c s ng gp kin ca c gio.
n mn hc
TI LIU THAM KHO
1. Bi ging ca TS Phm Thu Hng.

2. Gio trnh Qun Tr Nhn Lc Khoa Kinh T Lao ng - Trng i Hc
Kinh T Quc Dn 2004.
3. Qun tr Nhn s - Nguyn Hu Thn, NXB Thng k 1996.
4. Qun tr Nhn s tng th - Martin Hilb 2003.
5. Cc chuyn thc tp v lun vn kho 42, 43, 44.
6. Ti liu nh gi thc hin cng vic ca ngn hng Techcombank.
n mn hc
MC LC
LI NI U ..................................................................................................1
PHN MT: C S L THUYT V NH GI THC HIN CNG
VIC..................................................................................................................2
I. KHI NIM NH GI THC HIN CNG VIC .............................2
1. nh ngha..................................................................................................2
2. Ni dung ca nh gi thc hin cng vic ...............................................2
II. CC PHNG PHP NH GI THC HIN CNG VIC ...........4
1. Phng php thang o nh gi ho .....................................................4
2. Phng php danh mc kim tra ...............................................................5
3. Phng php ghi chp cc s kin quan trng ..........................................5
4. Phng php nh gi bng thang o la da trn hnh vi .......................5
5. Phng php so snh ..................................................................................6
6. Phng php bn tng thut .....................................................................8
7. Phng php qun l bng mc tiu ..........................................................8
III. QUY TRNH NH GI THC HIN CNG VIC ......................9
1. Xc nh i tng nh gi v thnh phn tham gia nh gi ................9
2. Xc nh chu k nh gi ...........................................................................9
3. o to ngi nh gi .............................................................................10
4. Thc hin vic nh gi v phng vn nh gi ......................................10
IV.TM QUAN TRNG CA NH GI THC HIN CNG VIC ..11
1. S cn thit ca nh gi thc hin cng vic ..........................................11
2. Mi quan h gia nh gi thc hin cng vic vi mt s hot ng qun
tr nhn lc trong t chc .................................................................................12
2.1. Tuyn dng .......................................................................................
2.2/ B tr nhn lc ..............................................................................13
2.3/ o to v pht trin .....................................................................14
n mn hc
2.4/ Tin lng .....................................................................................14

2.5/ Quan h lao ng ..........................................................................14
2.6/ To ng lc .................................................................................15
PHN HAI: PHN TCH THC TRNG NH GI THC HIN
CNG VIC TI MT S DOANH NGHIP.........................................16
I. TI CNG TY S V SINH VINAX - GING V.............................16
1. Mc ch nh gi thc hin cng vic ti cng ty ..................................16
2. Phng php nh gi thc hin cng vic ti cng ty ............................16
3. Cc bc nh gi thc hin cng vic ti cng ty ..................................18
3.1. Ln k hoch nh gi ...........................................................................16
3.2/ Hp bn nh gi ...................................................................................18
3.3/ Tin hnh nh gi.................................................................................19
3.4/ Thng bo kt qu nh gi ...................................................................20
3.5/ Quyt nh kt qu nh gi ..................................................................21
3.6/ Ln k hoch tng lng ......................................................................21
II. TI CNG TY C PHN U T XUT NHP KHU DA GIY
H NI ........................................................................................................21
2. C s nh gi .........................................................................................22
3.T chc nh gi thc hin cng vic ti cng ty .....................................23
3.1/ i vi h thng nh gi bnh bu thi ua hng thng ........................24
3.2/ i vi h thng nh gi cht lng ni b ........................................24
III. TI CNG TY C KH NGN HNG I ............................................25
2. Cng tc nh gi thc hin cng vic cho lao ng qun l ti cng ty 26
2.1/ Chu k nh gi .....................................................................................26
2.2/ Phng php nh gi ...........................................................................26
2.3/ Ngi nh gi ......................................................................................29
2.4/ Thng tin phn hi .................................................................................30
n mn hc
3. S dng kt qu GTHCV cho lao ng qun l vo qun tr lao ng

qun l ..............................................................................................................30
IV. TI CNG TY MAY 10.......................................................................30
1. Mc ch nh gi ca cng ty .................................................................30
2. Quy trnh nh gi thc hin cng vic ....................................................31
2.1/ Chu k nh gi .....................................................................................31
2.2/ Phng php nh gi ...........................................................................31
2.3 Ngi nh gi........................................................................................35
2.4 Thng tin phn hi ..................................................................................35
PHN BA: NHN XT CHUNG V TNH HNH NH GI THC
HIN CNG VIC TI CC DOANH NGHIP.....................................37
TI LIU THAM KHO .............................................................................39

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n mn hc

Bi Th Ngn. Qun tr nhn lc 45

Bi Th Ngn. Qun tr nhn lc 45

o lng s THCV l vic n nh mt con s hay mt th hng phn

(Ngun: Khoa KTL v DS HKTQD gio trnh Qun tr nhn

GTHCV ca nhn vin, cc t chc c th s dng mt cch kt hp

Bi Th Ngn. Qun tr nhn lc 45

2. Phng php danh mc kim tra

cc hnh vi tng t nh cc thang o nh gi ho. Ch khc l cc hnh vi

Bi Th Ngn. Qun tr nhn lc 45

6. Phng php bn tng thut

Bi Th Ngn. Qun tr nhn lc 45

hng a ra mc tiu cao trong khi ngi lao ng li c xu hng a ra mc

thc hin bc ny, ngi ta cn c vo mc ch ca nh gi v mc

ch l doanh nghip khng nn quy nh chu k di hn 1 nm cng nh

ngi lao ng.C th p dng mt trong ba cch tip cn sau tu thuc vo i

1. S cn thit ca nh gi thc hin cng vic

ngi lao ng THCV ca mnh nh th no: tt hay khng tt, t c

Bi Th Ngn. Qun tr nhn lc 45

Hnh I.2: Mi quan h nh gi thnh tch

.................................................................................................. 2.1/ Tuyn dng

Bi Th Ngn. Qun tr nhn lc 45

nhn thy rng nu h c gng hc hi v hon thnh tt cng tc, h s c

Bi Th Ngn. Qun tr nhn lc 45

>3 nm >2 nm >1 nm <1 nm

Bi Th Ngn. Qun tr nhn lc 45

3. Cc bc nh gi thc hin cng vic ti cng ty

phn c th trao i v t l phn phi bt buc da trn s lng lao ng v

M hnh ny cho ta thy: Tng gim c trc tip nh gi ph tng gim

Bi Th Ngn. Qun tr nhn lc 45

phn mnh v c trch nhim gii trnh kt qu nh gi vi cc gim st nh

thc chp hnh

(Ngun: B phn c nh my 1 cng ty VINAX)

c cng, nhn vin b phn sn Tng gim c, ph tng gim c, gim c

Bi Th Ngn. Qun tr nhn lc 45

nhn s, gim c sn xut

Cng nhn, tr l c cng

c cng, gim c sn xut

Cng ty c phn u t xut nhp khu da giy H Ni t tr s ti 409

Bi Th Ngn. Qun tr nhn lc 45

Bi Th Ngn. Qun tr nhn lc 45

Nh vy ta thy rng, cc tiu chun m cng ty t ra vn cn kh chung

nh gi bao gm 1 trng on, 1 th k v cc thnh vin, trong trng

Bi Th Ngn. Qun tr nhn lc 45

Cng ty c kh ngn hng I l doanh nghip nh nc trc thuc ngn hng

a. Cn c bnh xt phn loi lao ng

gi lm vic i la c cc n v khc, ra ngoi cng ty khng c

Bi Th Ngn. Qun tr nhn lc 45

cng on cng ty, b th ng u, chnh vn phng, ch tch cng on b

Tr s chnh ca cng ty: s 25, ng 5, phng Si ng, Qun Long

Bi Th Ngn. Qun tr nhn lc 45

Cng ty tin hnh GTHCV nhm gim st s THCV ca ngi lao

2. Quy trnh nh gi thc hin cng vic

Vt k hoch t 6 % tr ln: cng thm 2 im thng.

- B nhc nh 1 ln, tr 2 im.

( Ngun: Quy ch phn loi lao ng cng ty May 10)

Vn phng (24 ng)

Bi Th Ngn. Qun tr nhn lc 45

(Ngun: Ban t chc hnh chnh cng ty May 10)

51.97 26.75 6.58 12.5 2.2

(Ngun: Ban t chc hnh chnh cng ty May 10)

3. S dng kt qu nh gi thc hin cng vic vo mt s hot ng

Bi Th Ngn. Qun tr nhn lc 45