The One Minute Manager meets the Monkey

V gim c mt pht v con kh

L/O/G/O

Brain Storm

L/O/G/O

Kenneth Blanchard

Ni dung
1. Hnh tng biu trng 2. Hnh trnh ca v gim c 2.1. Vn gp phi 3. Bi hc
1.1. Hnh tng v Gim c Mt Pht

3.1. Nguyn tc qun l kh

1.2. Hnh tng con kh

2.2. Nguyn nhn

3.2. Ba phm tr thi gian

2.3. Hu qu 2.4. Gii php 2.4. Kt qu

1. Hnh tng biu trng

V Gim c Mt Pht

Con kh

2. Hnh trnh ca v gim c

2.1. Vn gp phi: Song qun l c bn

Ti sao lc no sp cng c hng t cng vic ch gii quyt trong khi nhn vin ca h chng c vic g lm?

2.2. Nguyn nhn: Con kh ang thuc v ai?

Ngi thc hin

Ngi qun l

2.3. Hu qu: Vng lun qun

Bn thn v gim c b qu ti Nhn vin ph thuc Cn tr s tin b ca ngi khc

KHI LNG CNG VIC PHN CHIA KHNG NG U CHT LNG CNG VIC GIM ST

2.4. Gii php: Tr kh v chung

Nu mun mt ngi no chin u cho mnh, th ng bao gi anh ta cm thy ang ph thuc vo bn George C. Marshall

2.5. Kt qu: Thi gian dnh cho nhn vin

H bn cng khng dnh lu ti con kh ca ngi khc nhiu bao nhiu, th bn s cng c nhiu thi gian hn cho h by nhiu

3. Bi hc
3.1. Nguyn tc qun l kh ca Oncken
Nguyn tc 1

Miu t r rng

Nguyn tc 2

Lm vic c trch nhim

Nguyn tc 3

p dng bo him

Nguyn tc 4

Kim tra nh k

3.1. Nguyn tc qun l kh ca Oncken

Miu t r rng
ch li:
Nhn vin c xu hng chun b k cng hn Cng vic c tr v vi ng ngi chu trch nhim Nhn vin t tin hn khi h bit r tip theo mnh cn phi lm g

3.1. Nguyn tc qun l kh ca Oncken

Lm vic c trch nhim

Xc nh r ai l ngi chu trch nhim vi cng vic

Cht lng cng vic ch c m bo khi n c ph trch bi mt ngi c th

3.1. Nguyn tc qun l kh ca Oncken

p dng bo him
Chnh sch 1: Hng dn trc khi hnh ng

Chnh sch 2: Hnh ng trc khi tham vn

Tuyt i khng v ring mt c nhn m hy sinh li ch chung ca c cng ty

3.1. Nguyn tc qun l kh ca Oncken

Kim tra nh k
Vai tr: Th hin chc nng gim st ca nh qun l Li ch: m bo cc nhn vin ang thc hin ng v c th khen ngi h Pht hin vn kp thi v nhanh chng x l chng y quyn: Trng thi cao nht ca vic tin tng i vi nhn vin

3.2. Ba phm tr thi gian

Thi gian dnh lm nhng vic do sp yu cu

Thi gian ca sp

Thi gian dng qun l v gii quyt nhng vic c lin quan n nhu cu ca tt c mi ngi

Thi gian ca ton h thng

Thi gian ca bn thn

Thi gian thc hin cng vic do chnh bn thn quyt nh

ng bin mnh tr thnh ngi-khng-th-thay-th

L/O/G/O

Thanks for your listening!