Chuyn Mang Vin Thng

tai: Dich Vu Trong Mang NGN

LI NI U
--------o0o-------Khng ngng ln mnh cng thi gian, ngnh vin thng Vit Nam v ang cung cp ngy cng nhiu loi hnh dch v vin thng ti ngi dn vi c cht lng v s lng khng ngng c ci thin. Trong pht trin , p ng ngy cng tt hn nhu cu thng tin ca x hi trong thi i bng n thng tin, khi m mt lot cc h tng vin thng c t ra khng ph hp hay qu ti, VNPT xy dng n trin khai xy dng mng th h mi NGN ti Vit Nam. NGN l mng th h sau khng phi l mng hon ton mi, n c pht trin t tt c cc mng c. NGN c kh nng lm nn tng cho vic trin khai nhiu loi hnh dch v mi trong tng lai mt cc nhanh chng, khng phn bit ranh gii cc nh cung cp dch v (dch v c lp vi h tng mng) nh cc c im: bng thng ln, tng thch a nh cung cp thit b, tng thch vi cc mng c ng hnh vi xy dng mng NGN, mt lot cc dch v vi cc kin trc khc nhau cng dn c trin khai nhm cung cp nhiu dch v tin ch cho ngi dng. Vi s ham mun nm bt cng ngh v NGN Chng Em quyt nh la chn ti chuyn l Mng NGN v cc dch v trn NGN. n c trnh by trong 3 chng vi ni dung c th:

Chng 1: Tng quan v mng NGN Chng 2: Cc dch v trong mng NGN Chng 3: Dch v trn NGN ca VNPT

Do gii hn v thi gian v kin thc thc t nn chng Em khng th trnh khi nhiu thiu st. Chng Em rt mong nhn c nhiu s gp t cc thy c v cc bn. Xin chn thnh cm n! H Ni - Thng 8 - 2011

Chuyn Mang Vin Thng

tai: Dich Vu Trong Mang NGN

CHNG I: TNG QUAN V MNG NGN

1.1 nh ngha Mng vin thng th h mi c nhiu cch gi khc nhau nh Mng a dch v, Mng hi t, Mng phn phi hay mng nhiu lp. Cho ti nay cc t chc v cc nh cung cp thit b vin thng trn th gii rt quan tm n NGN nhng vn cha c mt nh ngha r rng. Do vy ta ch c th tm nh ngha NGN nh sau: NGN l mng c h tng thng tin duy nht da trn cng ngh chuyn mch gi, trin khai cc dch v mt cch a dng v nhanh chng, l s hi t gia thoi v d liu, gia c nh v di ng. 1.2 c im mng NGN NGN c 4 c im chnh: Nn tng l h thng m. NGN l do mng dch v thc y nhng cc dch v trn NGN phi c lp vi mng li. NGN l mng chuyn mch gi da trn mt giao thc thng nht. L mng c dung lng ngy cng tng, c tnh thch ng ngy cng tng v c dung lng p ng nhu cu.

Hnh 1.1: Topo mng th h sau NGN

Trong NGN giao thc IP thc t tr thnh giao thc ng dng vn nng c p dng lm c s cho mng a dch v. Hin ti mc d vn cn gp nhiu kh

Chuyn Mang Vin Thng

tai: Dich Vu Trong Mang NGN

khn so vi mng chuyn mch knh v kh nng h tr lu lng thoi v cung cp cht lng dch v m bo cho s liu, nhng vi tc thay i nhanh chng nhiu cng ngh mi ang c p dng s sm khc phc iu ny trong tng lai gn. Cc yu t thc y tin ti NGN 1.2.1.1 Ci thin chi ph u t Cng ngh chuyn mch knh truyn thng chm thay i so vi s thay i nhanh chng ca cng ngh my tnh. Cc chuyn mch knh chim phn ln trn mng PSTN nhng khng thc s ti u cho truyn s liu. Trong khi nhu cu trao i thng tin gia mng PSTN v mng Internet ngy cng tng, do xut hin nhu cu xy dng h thng chuyn mch tng lai da trn cng ngh hon ton gi cho c thoi v d liu. Cc giao din m ti mi lp cho php la chn linh hot nh cung cp thit b. Truyn ti da trn gi cho php phn b bng tn hiu qu v linh hot. Nh gip nh khai thc qun l d dng, nng cp mt cch hiu qu phn mm ti cc nt iu khin, d dng trin khai dch v mi m khng cn thay i mng qua gip gim chi ph vn hnh khai thc mng. 1.2.1.2 Xu th i mi vin thng Trong vng hi nhp kinh t th gii xu th hi nhp cng din ra mnh m trong vin thng. Cnh tranh ngy cng khc lit khi th gii buc cc chnh ph phi m ca th trng vin thng.

Hnh 1.2: M hnh kt ni trong NGN thch ng vi xu th , p ng c kh nng cung cp loi hnh dch v cho nhiu dng khch hng th yu cu h thng mng phi c m cao c th kt

Chuyn Mang Vin Thng

tai: Dich Vu Trong Mang NGN

ni nhiu nh cung cp dch v vi nhau. Vi yu cu ny cc mng c khng th thc hin c trong khi NGN thch ng rt tt vi i hi ny nh mt cu trc m hp l. 1.2.1.3 Cc doanh thu mi D bo hin nay cho thy doanh thu t thoi gn nh t mc bo ho v khng th tng thm c na. Trong khi doanh thu t cc dch v gi tr gia tng ngy cng tng, xu hng s vt doanh thu t thoi trong tng gn. Trc vin cnh nhiu nh cung cp, khai thc vin thng khng th b qua c hi tng doanh thu ny. Do vy vic pht trin mt mng mi p ng tt c cc dch v gia tng hin c cng nh nhng nhu cu dch v mi trong tng lai l khng th khng lm. Tt c cc iu trn cho thy s pht trin mng vin thng ln NGN l mt iu thit yu v cn thit cho cuc sng cng nh s tn ti ca cc nh khai thc cung cp dch v vin thng. Yu cu pht trin NGN Trc ht cc nh khai thc dch v vin thng phi xem xt mng TDM m h tn rt nhiu chi ph u t quyt nh xy dng mt NGN xp chng hay thm ch thay th cc tng i truyn thng bng nhng chuyn mch cng ngh mi sau ny. Cc nh khai thc cn tm ra phng php cung cp cc dch v mi cho khch hng ca h trong thi k qu trc khi cc mng ca h chuyn sang NGN mt cch y . Vn ln nht cn nhc ti l phi h tr dch v thoi qua IP v hng lot cc dch v gi tr tng khc trong khi c ch best effort: phn phi cc gi tin khng cn p ng na. Mt thch thc cn bn na l m rng mng IP theo nhiu hng, nhiu kh nng cung cp dch v trong khi vn gi c u th ca mng IP. Mt kha cnh khc l quy m mng phi ln cung cp cho khch hng nhm chng li hin tng tc nghn c chai trong lu lng ca mng li. Vic tng s lng cc giao din m cng lm tng nguy c mt an ninh mng. Do m bo an ton thng tin mng chng li s xm nhp tri php t bn ngoi tr thnh vn sng cn ca cc nh khai thc mng. Vn cng khng km phn quan trng l cc gii php qun l thch hp cho NGN trong mi trng a nh khai thc, a dch v. Mc d cn mt nhiu thi gian v cng sc trc khi h thng qun l mng c trin khai nhng mc tiu ny vn c gi tr v s mang li nhiu li ch nh gim chi ph khai thc, dch v a dng. Mt vn quang trng na khi trin khai NGN l cc cng ngh p dng trn mng li phi sn sng :

Chuyn Mang Vin Thng

tai: Dich Vu Trong Mang NGN

V cng ngh truyn dn: phi pht trin cc cng ngh truyn dn quang SDH, WDM hay DWDM vi kh nng hot ng mm do linh hot, thun tin cho khai thc v iu hnh qun l.
V cng ngh truy nhp: phi a dng ho cc dng truy nhp c v tuyn v

hu tuyn. Tch cc pht trin v hon thin em vo ng dng rng ri cc cng ngh truy nhp tin tin nh truy nhp quang, truy nhp WLAN, truy nhp bng rng, c bit l trin khai rng truy nhp ADSL v h thng di ng 3G. V cng ngh chuyn mch: Mc d c nhiu tranh lun v vic la chn cng ngh no cho NGN trong cc cng ngh IP, ATM, ATM/IP hay MPLS, song c th ni chuyn mch gi s l s la chn trong NGN. Gn y vi s hon thin v nghin cu cng ngh MPLS s ha hn l cng ngh chuyn mch ch o trong NGN. Bn cnh mt cng ngh khc l chuyn mch quang cng ang c nghin cu, hy vng s sm c ng dng trong thc t. 1.3 M hnh NGN ca cc t chc trn th gii Trn th gii c nhiu t chc khc nhau v vin thng, mi t chc li a ra cc b tiu chun ring cho mnh, do vy khi pht trin NGN cng c nhiu tng khc nhau c a ra bi nhiu t chc khc nhau. 1.3.1 M hnh ca ITU Cu trc mng th h sau NGN nm trong m hnh cu trc thng tin ton cu GII (Global information infrastructure) do ITU a ra. M hnh ny gm 3 lp chc nng sau: Cc chc nng ng dng. Cc chc nng trung gian bao gm: Chc nng iu khin dch v Chc nng qun l

Cc chc nng c s bao gm: Cc chc nng mng (gm chc nng truyn ti v chc nng iu khin)

Cc chc nng lu tr v x l Cc chc nng giao tip ngi my

Chuyn Mang Vin Thng

tai: Dich Vu Trong Mang NGN

Hinh 1.3: Cac chc nmg GII va mi quan h cua chung 1.3.2 Mt s hng nghin cu ca IETF Theo IETF cu trc ca h tng mng thng tin ton cu s dng giao thc c s IP cn c mng truyn ti ton cu s dng giao thc IP vi bt c cng ngh lp no. Ngha l IP cn c kh nng truyn ti vi cc truy nhp v ng trc c giao thc kt ni khc nhau.
-

i vi mng truy nhp trung gian, IETF c IP trn mng truyn ti cp v IP vi mi trng khng gian. i vi mng ng trc, IETF c hai giao thc chnh l IP trn ATM vi mng quang phn cp s ng b SONET/SDH v IP vi giao thc im ni im PPP vi SONET/SDH

M hnh IP over ATM xem IP nh mt lp trn lp ATM v nh ngha cc mng con IP trn nn mng ATM. Phng thc tip cn ny cho php IP v ATM hot ng vi nhau m khng cn thay i giao thc. Tuy nhin phng thc ny khng tn dng ht kh nng ca ATM v khng thch hp vi mng nhiu router v khng t hiu qu cao. IETF cng l t chc a ra nhiu tiu chun v MPLS. MPLS l kt qu pht trin IP Switching s dng c ch hon i nhn nh ATM truyn gi tin m khng cn thay i cc giao thc nh tuyn ca IP. 1.3.3 M hnh ca MSF MSF (din n v chuyn mch a dch v) a ra m hnh cu trc mng chuyn mch a dch v bao gm cc lp: Lp thch ng

Chuyn Mang Vin Thng

tai: Dich Vu Trong Mang NGN

Lp chuyn mch Lp iu khin Lp ng dng

Lp qun l c bit lin quan n 3 lp: thch ng, chuyn mch v iu khin. V cu trc chuyn mch a dch v c mt s lu : Lp qun l l mt lp c bit xuyn sut cc lp thch ng chuyn mch v iu khin. Cn phn bit chc nng qun l vi chc nng iu khin Lp iu khin c nhim v kt ni cung cp cc dch v thng sut t u cui ti u cui vi bt c loi giao thc v bo hiu no.
L p ngdng

Cc giao thc, giaodi API bohi n, u/IN tiu chu n

L p ukhi i n

B ukhi i n IP/MPLS

B ukhi i n
Voice/SS7

B ukhi i n
ATM/SVC

...
L pqunl L pqunl

L p chuy n m ch L pth ch ng
TCP/IP

Multiservice

Chuy mch lai gh n p

Video

Voice

TDM

FR

ATM

...

Cc giao thc, giao di n m rng

Cc giao di logic vvt l tiu chu n n

H 7: Cu trc mng chuy mch d v nh n a ch

Hinh 1.4: Cu chuc mang chuyn mach a dich vu 1.3.4 M hnh ca TINA TINA (Telecommunication information network architecture consortium - hip hi nghin cu cu trc mng vin thng) c m hnh mng bao gm cc lp mng nh sau: Lp truy nhp Lp truyn dn v chuyn mch (truyn ti)

Chuyn Mang Vin Thng

tai: Dich Vu Trong Mang NGN

Lp iu khin v qun l

Cc kt qu nghin cu ca TINA tp trung vo lp iu khin v qun l.

Cct nh h ph nki n trc d chv TINA
kTN

CORBA SS7

gaterway

IOP

SCP (Legacy)

chuy n m ch

Mng chuy t n i chuy nmch

POTS ISDN

SSP
(Le cy) ga Truynhp Bngrng

Truynhp di ng

INAP : Giaothc ng dng m ng thngm inh. SS# 7: Hthng bohi s7 u

IOP : Giaothc k h p ORB t SSP : i mchuy d n chv

H 8: M h k ni v i cc mng nh nh t angtn ti (theo TINA)

Hinh 1.5: M hinh kt ni vi cac mang ang tn tai 1.3.5 M hnh ca ETSI ETSI vn ang tip tc tho lun v m hnh cu trc mng th h sau NGN. Vi mc tiu cung cp tt c cc dch v vin thng truyn thng v cc dch v vin thng mi bao gm: PSTN/ISDN, X25, FR, ATM, IP, GSM, GPRS, IMT2000 ETSI phn chia nghin cu cu trc mng theo cc lnh vc Lp truyn ti trn c s cng ngh quang Cng ngh gi trn c s mng li dung lng cao trn nn IP/ATM iu khin trn nn IP Dch v v ng dng trn nn IP Qun l trn c s IT v IP

Theo phn lp ca ETSI th NGN c 5 lp chc nng. Cc ng dng i vi khch hng t nh khai thc mng thng qua cc giao din dch v. Cc giao din dch

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tai: Dich Vu Trong Mang NGN

v c phn thnh 4 loi: giao din dch v thoi, giao din dch v s liu, giao din dch v tnh cc v giao din dch v ch dn.
Ccnhkhai thcm ng v ccngdng v i khchh i ng
Giaodi n d v thoi ch Giaodi n d v ch s li u Giaodi n d v t ch nh c c Giaodi n d v ch ch n d

Chc nng mng thng m cb inh n Chc nng mng cb n Chc nng chuy t m n i ng

H 9 : Cu trc chc nngmng NGN theoETSI nh

Hinh 1.6: Cu truc chc nng mang NGN theo ETSI Cu trc NGN theo ETSI bao gm 4 lp: Lp kt ni Lp iu khin v ng dng truyn thng Lp cc ng dng v ni dung Lp qun l

Chuyn Mang Vin Thng

Cc ng dng d chv

tai: Dich Vu Trong Mang NGN

Se rs rve Di ng Cc d v ch n thoi i i thoi n di ng

B u i khi n

Q u n l

i khi u n truy n thng

i thoi n

B tin n

v nh PMS/SMR

Dli u di ng

VoIP

K ni t

Cc mng IP/ d v a ch khc Cc mng n thoi i khc

Truy nh p

Li/ Chuy n ti
Truy nh p Truy nh p

Di ng

C nh

Bng rng

H 10: Cu trc mng NGN theo ETSI nh

Hinh 1.7: Cu truc mang NGN theo ETSI Trong m hnh ny th lp kt ni bao gm c truy nhp v li cng vi cc cng trung gian, ngha l lp kt ni theo cu trc ny bao gm ton b cc thnh phn vt l (cc thit b trn mng). Lp qun l l mt lp c bit khc vi lp iu khin. Theo th hin n c tnh nng xuyn sut nhm qun l 3 lp cn li. Hin ti m hnh ny vn ang c cc nhm ca ETSI tip tc tho lun 1.4 Cu trc NGN 1.4.1 Cu trc chc nng Nhn chung NGN vn l mt xu hng mi m do vy cha c mt khuyn ngh chnh thc no c cng b r rng lm tiu chun v cu trc NGN, song da vo m hnh m mt s t chc v cc hng xy dng ta c th tm hiu cu trc NGN chc nng nh sau: Lp kt ni (truy nhp v truyn dn/ phn li) Lp trung gian hay lp truyn thng (Media) Lp iu khin Lp qun l

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tai: Dich Vu Trong Mang NGN

Trong cc lp trn, lp iu khin hin nay rt phc tp vi nhiu loi giao thc, kh nng tng thch gia cc thit b ca cc hng l vn ang c cc nh khai thc quan tm. M hnh phn lp chc nng ca NGN

Hnh 1.8-a: Cu trc mng th h sau (gc mng) Xt t gc kinh doanh v cung cp dch v th m hnh cu trc NGN c thm lp ng dng dch v. Trong mi trng pht trin cnh tranh th s c rt nhiu thnh phn tham gia kinh doanh trong lp ng dng dch v.

Hnh 1.8-b: Cu trc mng th h sau (gc dch v)

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Hnh 1.9: Cu trc chc nng ca NGN Lp truyn dn v truy nhp o

-

Phn truyn dn Ti lp vt l truyn dn quang vi cng ngh ghp knh theo bc sng DWDM s c s dng. - Cng ngh ATM hay IP c th c s dng truyn dn trn mng li m bo QoS. - Cc router c s dng bin mng li khi lu lng ln v ngc li khi lu lng nh Switch router c th m nhn lun chc nng nhng router ny. - Lp truyn dn c kh nng h tr cc mc QoS khc nhau cho cng mt dch v v cho cc dch v khc nhau. Lp ng dng s a ra cc yu cu v nng lc truyn ti v n s thc hin yu cu .

Phn truy nhp - Vi truy nhp hu tuyn: c cp ng v xDSL ang c s dng. Tuy vy trong tng lai truyn dn quang DWDM, PON s dn chim u th, th trng ca xDSL v modem s dn thu nh li.

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Vi truy nhp v tuyn ta c h thng thng tin di ng GSM hoc CDMA, truy nhp v tuyn c nh, v tinh. Trong tng li cc h thng truy nhp khng dy s pht trin rt nhanh nh truy nhp hng ngoi, bluetooth, hay WLAN.
-

- Lp truy nhp cung cp cc kt ni gia thu bao u cui v mng ng trc qua cng giao tip thch hp. NGN cng cung cp hu ht cc truy nhp chun cng nh khng chun ca cc thit b u cui nh: truy nhp a dch v, in thoi IP, my tnh PC, tng i ni b PBX Lp truyn thng Gm cc thit b l cc cng phng tin nh: o Cng truy nhp: AG kt ni gia mng li v mng truy nhp, RG kt ni mng li v mng thu bao nh. o Cng giao tip: TG kt ni mng li vi mng PSTN/ISDN, WG kt ni mng li vi mng di ng. Lp ny chu trch nhim chuyn i cc loi mi trng (FR, PSTN, LAN, v tuyn) sang mi trng truyn dn gi c p dng trn mng li v ngc li. Lp iu khin Lp iu khin bao gm cc h thng iu khin m thnh phn chnh l Softswitch cn gi l MGC hay Call agent, c kt ni vi cc thnh phn khc nhau nh: SGW MS FS AS kt ni cuc gi hay qun l a ch IP. Lp iu khin c nhim v kt ni cung cp cc dch v truyn thng sut t u cui n u cui vi bt k loi giao thc v bo hiu no. Cc chc nng qun l v chm sc khch hng cng c tch hp trong lp iu khin. Nh c giao din m nn c s tch bit gia dch v v truyn dn, iu ny cho php cc dch v mi c a vo nhanh chng v d dng. Lp ng dng Lp ny gm cc nt thc thi dch v ( thc cht l cc server dch v) cung cp cc ng dng cho khch hng thng qua lp truyn ti. Lp ng dng cung cp cc dch v c bng thng khc nhau v nhiu mc . Mt s dch v s thc hin lm ch vic iu khin logic ca chng v truy nhp trc tip ti lp ng dng, cn mt s dch v khc s thc hin iu khin t lp iu khin. Lp ng dng kt ni vi lp iu khin thng

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qua giao din m API. Nh m cc nh cung cp dch v c th pht trin cc ng dng v trin khai nhanh chng trn dch v mng. Lp qun l Lp qun l l mt lp c bit xuyn sut cc lp t kt ni cho n lp ng dng. Ti lp qun l ngi ta c th khai thc hoc xy dng mng gim st vin thng TMN nh mt mng ring theo di v iu phi cc thnh phn mng vin thng ang hot ng. 1.4.2 Cc thnh phn ca NGN NGN l mng th h k tip khng phi l mng hon ton mi do vy khi xy dng NGN ta cn ch vn kt ni NGN vi mng hin hnh v tn dng cc thit b vin thng hin c trn mng nhm t c hiu qu khai thc ti a. 1.4.2.1 Cu trc vt l ca NGN

Hnh 1.10: Cu trc vt l ca NGN

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1.4.2.2 Cc thnh phn ca NGN Trong NGN c rt nhiu thnh phn song y ch trnh by nhng thnh phn th hin r nt s tin tin ca NGN so vi mng vin thng truyn thng c th l: -

Media Gateway (MG) Media Gateway Controller (MGC) Signalling Gateway (SG) Media Server (MS) Application Server (Feature Server)

Hnh 1.11: Cc thnh phn ca NGN Media Gateway MG

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Chuyn Mang Vin Thng

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Hnh 1.12: Cu trc Media Gateway Media Gateway cung cp phng tin truyn ti thng tin thoi, d liu, fax v video gia mng gi IP v mng PSTN. Trong mng PSTN, d liu thoi c mang trn knh DSo. truyn d liu ny vo mng gi mu thoi cn c nn li v ng gi. c bit y ngi ta s dng mt b x l tn hiu s DSP. Media Gateway Controller MGC

Hnh 1.13: Cu trc Softswitch

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MGC l n v chnh ca Softswitch. N a ra cc quy lut x l cuc gi, cn MG v SG s thc hin cc quy lut . N iu khin SG thit lp v kt thc cuc gi. Ngoi ra n cn giao tip vi h thng OS v BSS MGC chnh l cu ni gia cc mng c c tnh khc nhau, nh PSTN, SS7, mng IP. N chu trch nhim qun l lu lng thoi v d liu qua cc mng khc nhau. N cng c gi l Call Server do chc nng iu khin cc bn tin. Mt MGC kt hp vi MG, SG to thnh mt cu hnh ti thiu cho Softswitch. Signalling Gateway SG Signalling Gateway to ra chic cu ni gia mng bo hiu SS7 vi mng IP di s iu khin ca Media Gateway Controller (MGC). SG lm cho Softswitch ging nh mt nt SS7 trong mng bo hiu SS7. Nhim v ca SG l x l thng tin bo hiu.

Media Server Media Server l thnh phn la chn ca Softswitch, c s dng x l cc thng tin c bit. Mt Media Server phi h tr phn cng DSP vi hiu sut cao nht.

Application Server /Feature Server

Hnh 1.14: Cu trc Server ng dng

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Server c tnh l mt server mc ng dng cha mt lot dch v ca doanh nghip. Chnh v vy n cn c gi l Server ng dng thng mi. V hu ht cc server ny t qun l cc dch v v truyn thng qua mng IP nn chng khng rng buc nhiu vi Softswitch v vic phn chia hay nhm cc thnh phn ng dng. Cc dch v cng thm c th trc thuc Call Agent hoc cng c th thc hin mt cch c lp. Nhng ng dng ny giao tip vi Call Agent thng qua cc giao thc nh SIP, H323 Chng thng c lp vi phn cng nhng li yu cu truy nhp c s d liu c trng. Feature Server xc nh tnh hp l v h tr cc thng s dch v thng thng cho h thng a chuyn mch.

1.5 Cc giao thc trong NGN 1.5.1 H323 v SIP H323 Vo nm 1996 ITU-T a ra khuyn ngh H323. Chun h323 m t vic iu khin cc phin a phng tin lin quan n in thoi trong kt ni im-im gia cc im cui thng minh. N cung cp nn tng cho vic truyn thng thoi, video v d liu qua cc mng da trn IP, bao gm c Internet H323 c vai tr nh mt giao thc che, n thc cht l mt chng giao thc bao gm nhiu giao thc bo hiu khc nh: -

RAS dung cho qun l ng nhp v trng thi H225 cho bo hiu cuc gi v gi ho cc dng media cho cc h thng truyn thng a phng tin da trn cng ngh gi. H245 cho iu khin truyn thng gia cc h thng in thoi trc quan v cc thit b u cui. Mt s tiu chun cho m ho, gii m ting ni nh G711, G728 Mt s tiu chun cho m ho, gii m hnh nh nhu H261, H263

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Audio

Video

qun l v iu khin kt cui

Data

G.711 G.722 H.261 G.723.1 H.263 G.728 G.729.A RTP

RTCP

H.225.0 Knh RAS

H.225.0 Knh bo hiu cuc gi

H.245 Knh iu khin

T.124

X.224 Class 0 Giao thc truyn tin cy (TCP)

T.125

Giao thc truyn khng tin cy (UDP)

Lp mng (IP) lp truyn dn (IEEE 802.3) Lp vt l (IEEE 802.3)

T.123

Hnh 1.15: M hnh H323 tng quan vi m hnh OSI H323 cung cp kh nng truyn dn audio, video, thng tin iu khin. D liu bao gm hnh nh, fax, d liu my tnh v cc loi d liu khc. N c th cung cp rt nhiu loi hnh dch v v dng trong nhiu lnh vc khc nhau. Cu trc H323 c th dc s dng trong mng LAN hoc mng gi din rng, bt k mt mng gi khng tin cy (khng m bo cht lng dch v), hoc c tr cao u c th c dng cho H323. SIP Vo nm 1999, IETF a ra tiu chun bo hiu ring cho mnh gi l Session Initiation Protocol (SIP). SIP l giao thc bo hiu tng ng dng cho vic khi to, thay i v kt thc cc phin media, bao gm cc cuc gi thoi Internet v hi ngh a phng tin. Cng ging nh H323 n da trn cu trc phn tn. SIP da trn tng v cu trc ca SMTP v HTTP. N hot ng theo c ch client server, cc yu cu c bn gi (client) a ra v bn b gi (server) tr li. V c bn SIP l mt giao thc hng vn bn v gn gng nh HTTP nhng khng phi l s m rng ca HTTP.

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d liu / ng dng Chia s

Pht hin v thitlp hingh iukhin

Audio/ Video

SDP SAP SIP HTTP UDP SMTP TCP RTSP TCP UDP RSVP UDP

SDP : phin

Giao thc m t

iu khin phn b

RTP v RTCP UDP

Reliable Multicast

SIP : Giao thc khi to phin SAP : Giao thc thng bo phin RTSP : Giao thc dng thi gian thc RTP : Giao thc truyndn thi gian thc RTCP

IP v IP Multicast Integrated v Differentiated Services Forwarding

Hnh 1.16: V tr SIP trong chng giao thc SIP thc hin mt s nhim v trong sut mt phin ca hai pha (gi v b gi): nh v server: xc nh h thng u cui cho truyn thng thoi Cc kh nng ca User: xc nh cc phng tin v cc tham s ca phng tin s c dng Thit lp cuc gi: rung chung, thit lp cc tham s cuc gi cho c hai pha gi v b gi Kim sot cuc gi: chuyn v kt thc cuc gi

1.5.2 BICC, SIP-T v SIP-I BICC BICC do ITU-T pht trin t nm 1999. Mc ch ca n l xc nh mt giao thc cho truyn thng gia cc server hay MGC, c lp vi cc loi ti tin. Do vy n cho php cc nh vn hnh mng chuyn c cc dch v thoi t mng TDM sang mng gi. Vi mong mun thch ng 100% vi mng hin ti v lm vic trn bt c mi trng no khc truyn thoi vi cht lng chp nhn c. Ta c th tm tt v BICC nh sau: -

BICC CS1 xut hin 6/2000 h tr VoATM (Voice over ATM) n BICC CS2 xut hin 7/2001 h tr c VoATM v VoIP Tng thch y vi giao thc SS7/ISUP. H tr y cc dch v ISUP do vy c th s dng li mng SS7 ang tn ti D dng c mang qua IP nh s dng SIGTRAN hay circuit emulation c la chn bi 3GPP (cho h thng ng dng di ng) Thch ng tt vi cc h thng bo hiu khc nh SIP v H323

SIP-T

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L s m rng ca SIP h tr cc dch v thoi thng thng. C th coi nh sau: SIP-T=Tp con ca SIP+SIP m rng tng tc trong sut vi mng PSTN. C th hn th SIP-T gm c SIP thng thng trong mng IP v qu trnh ng gi ISUP chuyn thng tin bo hiu t mng TDM sang truyn trn mng gi s dng giao thc SIP. Minh ho hot ng ca SIP-T SIP-I SIP-I l tiu chun c pht trin bi ITU-T da trn SIP ca IETF. N khng cung cp mt cch chi tit, nhng li to ra c hi tt hn lin kt hon ho gia cc gii php ca cc nh cung cp khc nhau. Mt bn nhp c a ra trong khuyn ngh Q912.5 ca ITU-T v c thng qua vo 12/3/2004. 1.5.3 MGCP, H248/MEGACO MGCP MGCP l mt giao thc dng iu khin cc Gateway thoi nh phn t iu khin cuc gi bn ngoi c gi l b iu khin Media hay Call agent. -

MGCP do IETF pht trin v c s dng rng ri cho cc gii php cp M hnh kt ni da trn cc im cui v cc kt ni L giao thc kiu master slaver, khc vi SIP v H323 (l giao thc peer - to peer). Phi hp hot ng tt vi SIP v H323 c s dng gia Call Agent v Media server

H248/MEGACO Bn cnh MGCP do IETF pht trin th ITU-T cng pht trin giao thc MDCP (media device control protocol). Sau hai t chc ny tho thun v i n thng nht mt giao thc gi l MEGACO hay H248 (theo cch gi ca ITU-T). M hnh kt ni da trn cc termination v context Cc gi c nh ngha trong cc ph lc ring (cc RFC ring) Cc lp ng dng ln hn cho hi ngh a bn v cc cuc gi a phng tin Hiu qu hn v m hn cho cc tin trnh trong tng lai m khng b ph v

1.5.4 SIGTRAN SIGTRAN l mt nhm lm vic ca IETF nghin cu vic truyn ti bo hiu PSTN (bo hiu SS7 da trn chuyn mch gi) qua mng IP. Nhm ny thc hin

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cng vic: cung cp tng tc gia hai mng PSTN v mng IP, cho php truyn bo hiu PSTN trong mng IP, in hnh l VoIP. Cng vic chnh ca nhm l nghin cu truyn bo hiu gia cc Gateway (SG v MGC) nhm cung cp kh nng cho MGC nh v ti nguyn trn mng. Kin trc Sigtran gm 3 thnh phn chnh: Tng IP chun Tng vn chuyn: vi giao thc truyn ti bo hiu SCTP truyn bo hiu tin cy Tng thch ng: h tr cc hm nguyn thu xc nh yu cu bi mt giao thc ng dng bo hiu ring. Mt s giao thc thch ng c nh ngha: M2UA, M3UA, M2PA, SUA. M2UA: kt ni ti cc thit b c m khng cn yu cu s SP mi
M2PA v M3UA: kt ni gia cc im bo hiu cho php IP

SUA: cho php kt ni vi cc im bo hiu cho php IP vi cc ng dng TCAP IUA: truyn bo hiu thu bao ti Softswitch 1.5.5 APIs v INAP INAP l giao thc ng dng mng thng minh. N h tr cc dch v mng thng minh trn nn NGN. N c dng cho truyn bo hiu dch v IN gia Call server v Feature server. API l giao din chng trnh ng dng. Thng qua giao din ny nh cung cp dch v c th tng tc vi Feature server kin to nn dch v mi mt cch linh hot trn nn mng hin c m khng cn thay i thit b mng. C giao din ny gip cho qu trnh trin khai cc dch v cng n gin v nhanh chng hn. 1.5.6 RTP v RCTP RTP RTP l giao thc truyn ti thi gian thc h tr vic truyn thng tin Media trong h thng H323. C th l RTP h tr thc hin trao i bn tin hai chiu t u n cui theo thi gian trn mng Unicast hay Muticast. Cc dch v truyn ti v ng m gi bao gm: nhn din ti, sp xp ng th t gi tin, chun ho thi gian tn hiu i hi thi gian thc da vo tem thi gian v cc t gim st. RTP da vo nhiu c ch khc bit v cc lp thp hn m bo truyn ng thi hn, chim gi ti nguyn, m bo tin cy v QoS. RTCP

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RTCP l giao thc iu khin truyn thi gian thc, lm c s iu khin ti cc thnh phn ca tp, s dng c ch phn phi ging vi gi d liu. Cc giao thc lp di phi cung cp vic phi hp gi d liu v iu khin. RTCP gim st vic gi d liu cng nh diu khin v nhn dng dch v. RTP lun s dng cng UDP chn, cn RTCP s dng cng UDP l ngay trn cng cho RTP ca n. 1.6 Cc cng ngh nn tng cho NGN Ngy nay do yu cu ngy cng tng v s lng v cht lng dch v thc y s pht trin nhanh chng ca th trng cng ngh in t - tin hc - vin thng. Nhng xu hng pht trin cng ngh v ang tip cn nhau, an xen ln nhau nhm cho php mng li tho mn tt hn cc nhu cu ca khch hng trong tng lai. Theo ITU c hai xu hng t chc mng chnh: - Hot ng kt ni nh hng (CO) - Hot ng khng kt ni (CL) Tuy vy hai phng thc pht trin ny ang dn tip cn v hi t dn n s ra i ca ca cng ngh ATM/IP. S pht trin mnh m ca cc dch v v cc cng ngh mi tc ng trc tip n s pht trin cu trc mng. 1.6.1 IP IP l giao thc chuyn tip gi tin. Vic chuyn tip gi tin c thc hin theo c ch phi kt ni. IP nh ngha c cu nh s, c cu chuyn tin, c cu nh tuyn v cc chc nng iu khin mc thp (ICMP). Gi tin IP gm a ch ca bn nhn, a ch l s duy nht trong ton mng v mang y thng tin cn cho vic chuyn gi ti ch. IP l giao thc chuyn mch c tin cy v kh nng m rng cao. Tuy nhin vic iu khin lu lng rt kh thc hin do phng thc nh tuyn theo tng chng. Mt khc IP cng khng h tr cht lng dch v. 1.6.2 ATM Cng ngh ATM da trn c s ca phng php chuyn mch gi. Thng tin c nhm vo cc gi tin c di c nh ngn; trong v tr gi khng ph thuc vo ng h ng b v da trn nhu cu bt k ca knh cho trc. Cc chuyn mch ATM cho php hot ng vi nhiu tc v dch v khc nhau. ATM c hai c im quan trng: ATM s dng cc gi c kch thc nh v c nh gi l cc t bo ATM. Cc t bo nh vi tc truyn cao s lm cho tr truyn lan v bin ng tr gim nh i vi cc dch v thi gian thc, cng to iu kin cho vic hp knh tc cao d dng hn.

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ATM c kh nng nhm mt s knh o thnh mt ng o nhm gip cho cng vic nh tuyn c d dng

Qu trnh chuyn giao cc t bo qua tng i ATM cng ging nh chuyn giao gi qua router. Tuy nhin ATM c th chuyn mch nhanh hn v nhn gn trn cell c kch thc c nh v nh hn IP, kch thc bng nh tuyn nh hn nhiu so vi ca IP router. Vic ny thc hin trn cc thit b phn cng chuyn dng nn dung lng tng i ATM thng ln hn dung lng IP router truyn thng. 1.6.3 IP Over ATM IP over ATM l mt k thut xp chng, n xp IP ln ATM; giao thc ca hai tng hon ton c lp vi nhau, gia chng phi nh mt loi giao thc na ni thng nh NHRP, ARP. iu hin nay khng c s dng rng ri trong thc t. 1.6.4 MPLS MPLS l k thut chuyn mch a giao thc nhn. Phng php ny dung hp mt cch hu hiu nng lc iu khin lu lng ca thit b chuyn mch vi tnh linh hot ca b nh tuyn. MPLS l cng ngh chuyn mch IP c nhiu trin vng. Vi tnh cht c cu nh tuyn ca mnh, MPLS c kh nng nng cao cht lng dch v ca mng IP truyn thng. Bn cnh thng lng ca mng s c ci thin mt cch r rt. Tuy nhin tin cy l mt vn thc tin c th khin vic trin khai MPLS trn mng b chm li.

CHNG II: DCH V TRONG NGN

2.1 Gii thiu chung v dch v S cnh tranh gay gt trong lnh vc mng thng tin cng nh mng vin thng ang din ra trong nhng nm gn y. Khi s cnh tranh gia tng, iu c bit quan trng i vi cc cng ty l xc nh v tr thch hp mang li thun li cho bn thn mnh, v chun b cho mi trng truyn thng mi ang ni ln. Trong mi trng ny, s ha nhp, lin kt v cnh tranh ca cc thnh vin mi tham gia vo th trng phi hot ng tch cc tm ra phng thc mi, nhm gi v thu ht hu ht cc khch hng c tim nng. Cc nh cung cp dch v hin nay ang c gng tm ra li i ring cho mnh to ra s khc bit vi cc nh cung cp khc, chng hn nh tm kim phng thc mi ng nhn v ng gi dch v, thc hin gim cc chi ph hot ng, Mng th h mi NGN l bc k tip ca th gii vin thng, c th c hiu

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l mng da trn cng ngh chuyn mch gi, kh nng iu khin thng minh dch v hoc cuc gi. Kh nng iu khin thng minh ny thng h tr cho tt c cc loi dch v trn mng truyn thng, t dch v thoi c bn (Basic Voice Telephony Services) cho n cc dch v d liu, hnh nh, a phng tin, bng rng tin tin (Advanced Broadband), v cc ng dng qun l (Management Application).

Hnh 2.1: Mng a dch v (gc dch v)

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Nh cp cc phn trc, NGN l s tp trung ca ba loi mng chnh: mng thoai PSTN, mng di ng v mng chuyn mch gi (mng Internet). Cu trc ny phn phi ton b cc phng thc truy nhp, hu ht cc cng ngh v ng dng mi. T to ra nhiu dch v mi.

Hnh 2.2: Cu trc NGN dng modun C ba loi dch v ch yu trong NGN: dch v thi gian thc v thi gian khng thc, dch v ni dung, dch v qun l. Cc dch v ny gip cho cc nh khai thc c s iu khin, bo mt v tin cy tt hn ng thi gim chi ph vn hnh. Nh , cc nh cung cp dch v c th nhanh chng c ngun thu mi. Xy dng trn cc thnh phn m v c module ha, trn cc giao thc chun v cc giao din m, NGN tr thnh mt phng tin thc hin mc ch l cho php kt ni gia con ngi v my mc bt c khong cch no. Ni cch khc, NGN c kh nng cung cp cc yu cu c bit ca tt c khch hng cng ty, vn phng xa, vn phng nh, nh ring, N hp nht thoi hu tuyn v v tuyn, d liu, video, bng cch s dng chung mt lp truyn ti gi. Cc lp dch

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v ca NGN linh hot, chi ph hiu qu v c kh nng m rng hn i vi cc dch v trc y. 2.2 Nhu cu NGN ca cc nh cung cp dch v Mng Internet ang x l kh tt tt c cc dch v chng ta yu cu. Gii php ca mng Internet n gin l s dng cc thit b u cui thu bao CPE (Customer Premise Equipment) tin tin nh PC, smart phone, set-top-box, Dch v c thc hin ti cc h thng u cui. Cc x nghip, cc cng ty phn mm v mt s trng i hc, trung hc s pht trin cc ng dng v ti chng t mng Internet n cc thit b CPE. Cc yu cu i vi mng truyn ti cng cng l tnh tin cy v bng thng truyn dn cao. Nh vy ti sao cc nh cung cp dch v li quan tm n dch v NGN? Ti sao h khng theo phng thc kinh doanh c? Sau y l mt s l do tiu biu: Nh cung cp c th tn ti vi phng thc c (nu h may mn), tuy nhin chc chn h s khng thnh cng. Cc nh cung cp ang bt buc cnh tranh v gi m bo thu nhp. Trong lc , cc i th cnh tranh a ra cc dch v hp dn c cc khch hng bo b nht. Do nu nh cung cp dch v mun thnh cng trong thi i mi, h buc phi thm gi tr vo cc dch v truyn thng ca mnh. NGN h tr cc dch v mi tin tin nn cho php h gi c cc khch hng quan trng v m rng th trng trong nhiu khu vc mi. Mng li hin nay khng th cung cp tt c cc yu cu ca khch hng. Mt iu khng th nghi ng l cc dch v ca mt vi khch hng ang chuyn dn ra bin mng. Nh cung cp mng cng cng khng th chng li khuynh hng ny. Tuy nhin h khng chp nhn tht bi. Kinh doanh cc dch v thng tin mi tr thnh mt ngnh cng nghip c th thu v hng t la. Cui cng c mt thc t l mt s ngi mun s dng cc dch v mi trn nn CPE, trong khi s khc li thch dch v trn nn mng. Cc dch v trn nn mng c nhiu u im. Vi mt s nh cc dch v n gin khng yu cu lm vic gia khch hng vi nhau, cc dch v trn nn CPE c th hiu qu. Tuy nhin, khi s lng khch hng lm vic vi nhau tng, cc dch v trn nn mng t ra c nhiu li th hn. V d, cc ng dng trn nn mng linh hot hn v c kh nng m rng hn so vi cc dch v trn nn CPE. Vi cc ng dng trn nn CPE, thit b CPE cn phi tinh vi, phc tp hn (v do , t tin hn) m bo cc yu cu v cc ng dng tin tin hn. Gii php trn nn mng cho php chia s ti nguyn v d dng m rng p ng cc yu cu . Th hai, dch v trn nn CPE kh khn trong vic cung cp cc dch v i vi thu bao di ng. Nu khch hng mun truy nhp vo cc dch v ca h ti nhng a im khc nhau, h cn phi mang thit b CPE theo hay ti phn mm t v tr mi, lng ph thi gian v

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ti nguyn mng. Vi cc dch v trn nn mng, khch hng c th truy nhp vo cc dch v ca h bt k t v tr no. Cui cng, cc vn khch hng quan tm nh tnh cc, qun l cu hnh, d phng v cc dng qun l khc c x l d dng hn i vi cc dch v trn nn mng. NGN s cho php cc nh khai thc cung cp vi chi ph hiu qu ca cc dch v mi phc tp hn bng cch xy dng mt li lin h vi cc dch v truyn ti truyn thng. Thm vo , vic hp nht cc ng dng NGN lm gim chi ph bng cch loi b cc nhc im ca cc dch v ring l hin nay. NGN cn gim thi gian thng mi ha v xoay vng vn nhanh hn khi cung cp cc dch v mi. V sau cng, NGN m rng cc dch v tin tin, tng kh nng cnh tranh v m rng kh nng thm nhp th trng ca h. 2.3 Yu cu ca khch hng Cng ty ln Dch v VPN cho kt ni ni b, v dch v truyn dn (chng hn nh leased line) kt ni vi bn ngoi. C nhu cu qun l dch v v mng. Dung lng bng thng ln, phn phi bng thng linh hot. Yu cu QoS l bt buc, c s d phng. Cng ty trung bnh Dch v VPN cho kt ni ni b v cc dch v vn phng kt ni vi bn ngoi nh: thoi, Internet, fax, Dung lng bng thng trung bnh. QoS: quan trng Cng ty nh, vn phng t ti nh Dch v kt ni t xa, dch v vn phng nh thoi, fax, d liu, Internet,.. Dung lng bng thng trung bnh. QoS: t quan trng. Thu bao ti nh Dch v kt ni t xa v cc dch v ti nh nh thoi, Internet, di ng, gii tr, iu khin cc thit b trong nh, Dung lng bng thng nh. QoS: t quan trong.

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2.4 Dch v NGN 2.4.1 Xu hng cc dch v trong tng lai xc nh c cc dch v trong mng th h sau cng nh chin lc u t ca cc cng ty, xu hng pht trin cc dch v trong tng lai l vn rt cn xem xt. Trc ht chng ta cn quan tm n xu hng ca dch v thoi. y l dch v ph bin, lu i v thu nhiu li nhun nht t nhng ngy u cho n nay. Do , dch v thoi truyn thng s tip tc tn ti trong thi gian di. Sau , mt phn dch v truyn thng ny chuyn sang thng tin di ng v thoi qua IP. i vi dch v truyn thng a phng tin, hin nay H.323 l mi trng cho gii php thoi qua giao thc IP v cc dch v a phng tin tng i n gin. Tuy nhin, sau SIP s thay th cho H.232 do SIP c nhiu u im hn v thch hp vi cc dch v truyn thng a phng tin phc tp. Trong tng lai, tnh cc dch v theo ni dung v cht lng, khng theo thi gian s chim u th. Nhiu dch v v truy nhp ng dng thng qua cc nh cung cp dch v v truy nhp ng dng s pht trin mnh. Cc dch v leased line, ATM, Frame Relay hin nay s tip tc tn ti thm mt thi gian na do cc t chc kinh doanh khng mun thay i thit b ch v thay i dch v kt ni. Dch v IP-VPN s tr thnh mt la chn hp dn. Cui cng, phng thc truy nhp mng, ra lnh, nhn thng tin, bng li ni (voice portal) s l mt chn la trong tng lai. Hin nay, k thut chuyn i t li ni sang file vn bn v ngc li ang pht trin mnh. 2.4.2 Cc c trng dch v NGN Mc d tht kh d on ht cc ng dng trong tng lai, nhng chng ta c th ch ra cc c trng v cc kh nng quan trng ca dch v trong mi trng NGN bng cch xem xt cc xu hng cng nghip lin quan n dch v hin nay. Mt iu chc chn l chng ta ang dch chuyn t mng chuyn mch knh, trn nn TDM sang mng da trn chuyn mch gi, da trn truyn ti t bo hay khung. Tuy nhin cc thay i ny l trong mng truyn ti v y chng ta ch xem xt mc dch v. Cc nh cung cp dch v mng truyn thng cung cp cc dch v vi khuynh hng thoi bng hp, bng mt kt ni n im-im trong mi cuc gi

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trn mt th trng rng ln gia cc thu bao u cui, vi cc kh nng s dng cc dch v gi tr gia tng khc nhau. D sao, cc dch v ny lm thay i nhanh chng n nn kinh t th gii v thng tin cng c xem nh mt ngun ti nguyn c s. Trong khi cc dch v hin ti vn c cc nh cung cp gi li, th khch hng li s hng n cc dch v a phng tin bng rng v cc dch v mang nhiu thng tin. Khch hng c th tng tc vi nhau thng qua mng nh cc thit b CPE tinh vi v c th chn trn phm vi rng cht lng dch v (QoS) v di tn. Trong tng lai, mng thng minh s khng ch to ra cc tuyn kt ni bng cch da trn c s d liu n gin m cn c th mang nhiu thng tin rng hn nh: qun l session a phng tin, cc kt ni a cng ngh, iu khin/qun l thng minh, bo mt cao, cc dch v ch dn trc tuyn, cc phn t gim st, S pht trin ca cc dch v truyn thng hin nay s hng ti vic cc nh cung cp dch v phi c s mm do, linh hot phc v c c th trng ln v nh. Cc quyt nh v vic cung cp dch v ca h c th gp nhiu vn phi gii quyt nh gi c, vic ng gi, tip th cng nh s tin ch ca dch v thc t khi cung cp. Khi c nhiu phng tin truyn tin, nh cung cp dch v, nh cung cp thit b v cc doanh nghip thng mi lin quan n vic cung cp dch v, lin mng v cc h thng thng mi s tr nn cng quan trng. Mc tiu chnh ca dch v NGN l cho php khch hng c th ly thng tin h mun bt k dng no, trong bt k iu kin no, ti mi ni v dung lng ty . Da trn cc khuynh hng c cp trn, sau y l mt s c tnh dch v quan trng trong mi trng NGN: Lin lc thng tin rng khp, thi gian thc, a phng tin, m bo tin cy, thn thin trong vic lin kt cc thu bao, truy nhp tc cao v truyn ti thng tin vi bt k phng tin no, vo mi lc, ti mi ni, Nhiu thc th v cc phn t mng thng minh c phn b trn ton mng. N bao gm cc ng dng cho php truy nhp v iu khin cc dch v mng. N cng c th thc hin cc chc nng c th thay th cho nh cung cp dch v hoc mng. Ta c th xem n nh mt tc t qun l c th thc hin gim st ti nguyn mng, tp hp cc s liu, D dng s dng. Khch hng khng b nh hng t cc qu trnh tp trung, x l v truyn dn thng tin phc tp ca h thng. N cho php khch hng truy xut v s dng cc dch v mng mt cch n gin hn, bao gm cc giao din ngi dng cho php tng tc t nhin gia khch hng v mng. Khch hng c cung cp cc thng tin hng dn, cc ty chn, cc tng tc qun l xuyn sut cc dch v. Ngoi ra n cn cung cp cc menu khc nhau cho nhng ngi cha c

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kinh nghim ngc li vi nhng ngi c kinh nghim, v cung cp mt mi trng thng nht cho cc dng thng tin. NGN cho php khch hng qun l h s cc nhn, t d phng cc dch v mng, gim st thng tin tnh cc, c nhn ha giao din ngi dng, to ra v d phng cc ng dng mi Vi vic qun l thng tin thng minh, NGN gip ngi dng qun l s qu ti ca thng tin bng cch cung cp cho h kh nng tm, sp xp v lc cc bn tin hoc d liu, qun l chng cho mi phng tin. 2.4.3 Cc dch v chnh trong NGN Trong thi gian hon thnh ti liu ny, NGN vn ang trn ng trin khai. Do vy, chng ta s gp rt nhiu kh khn trong vic xc nh ht tt c cc loi hnh dch v m NGN c kh nng cung cp trong thi gian ti. Rt nhiu dch v, mt s sn sng, mt s khc ch mc khi nim trong giai on u ca qu trnh trin khai NGN. Trong khi mt s dch v c th c cung cp t mt bng sn c, mt s khc c cung cp t kh nng bo hiu, qun l v iu khin ca NGN. Mc d cc dch v mi l ng lc chnh to ra NGN, nhng li nhun ca NGN trong giai on u vn do cc dch v truyn thng mang li. Do , cc dch v truyn thng c trang tri cho mng, trong khi cc dch v mi phc v cho s pht trin sau ny. Hu ht cc dch v truyn thng l cc dch v da trn c s truy nhp/ truyn dn/ nh tuyn/ chuyn mch, da trn c s kh nng kt ni/ ti nguyn v iu khin phin, v cc dch v gi tr gia tng khc. NGN c kh nng cung cp phm vi rng cc loi hnh dch v, bao gm:
Cc dch v ti nguyn chuyn dng nh: cung cp v qun l cc b chuyn m,

cc cu ni hi ngh a phng tin a im, cc th vin nhn dng ting ni, Cc dch v lu tr v x l nh: cung cp v qun l cc n v lu tr thng tin v thng bo, file servers, terminal servers, nn tng h iu hnh (OS platforms), Cc dch v trung gian nh: mi gii, bo mt, bn quyn, Cc dch v ng dng c th nh: cc ng dng thng mi, cc ng dng thng mi in t, Cc dch v cung cp ni dung m n c th cung cp hoc mi gii ni dung thng tin nh: o to, cc dch v xc tin thng tin,.. Cc dch v interworking dng tng tc vi cc dch v khc, cc ng dng khc, cc mng khc, cc giao thc hoc cc nh dng khc nh chuyn i EDI (Electronic Data Interchange).

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Cc dch v qun l, bo dng, vn hnh v qun l cc dch v v mng truyn thng. Sau y l mt s dch v m chng ta tin rng n s chim v tr quan trng trong mi trng NGN, bao gm mt phm vi rng cc dch v t thoi thng thng n cc dch v tch hp phc tp nh Thc t o phn tn (Distributed Virtual Reality) nhm nhn mnh rng kin trc dch v th h sau s cung cp rt nhiu loi hnh dch v khc nhau.

Hnh 2.3: Mt s dch v NGN in hnh 2.4.3.1 Dch v thoi (Voice telephony) NGN vn cung cp cc dch v thoi khc nhau ang tn ti nh ch cuc gi, chuyn cuc gi, gi ba bn, cc thuc tnh AIN khc nhau, Centrex, Class, Tuy nhin cn lu l NGN khng c gng lp li cc dch v thoi truyn thng hin ang cung cp; dch v th vn m bo nhng cng ngh th thay i. 2.4.3.2 Dch v d liu (Data Serrvice) Cho php thit lp kt ni thi gian thc gia cc u cui, cng vi cc c t gi tr gia tng nh bng thng theo yu cu, tnh tin cy v phc hi nhanh kt ni, cc kt ni chuyn mch o (SVC- Switched Virtual Connection), v qun l di tn, iu khin cuc gi, Tm li cc dch v d liu c kh nng thit lp kt ni theo bng thng v cht lng dch v QoS theo yu cu. 2.4.3.3 Dch v a phng tin (Multimedia Service) Cho php nhiu ngi tham gia tng tc vi nhau qua thoi, video, d liu. Cc dch v ny cho php khch hng va ni chuyn, va hin th thng tin. Ngoi ra, cc my tnh cn c th cng tc vi nhau.

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2.4.3.4 Dch v mng ring o (VPN) Thoi qua mng ring o ci thin kh nng mng, cho php cc t chc phn tn v mt a l, m rng hn v c th phi hp cc mng ring ang tn ti vi cc phn t ca mng PSTN. D liu VPN cung cp thm kh nng bo mt v cc thuc tnh khc mng ca mng cho php khch hng chia s mng Internet nh mt mng ring o, hay ni cch khc, s dng a ch IP chia s nh mt VPN.

Hnh 2.4: Dch v VPN 2.4.3.5 Tnh ton mng cng cng (PNC Public Network Computing) Cung cp cc dch v tnh ton da trn c s mng cng cng cho thng mi v cc khch hng. V d nh cung cp mng cng cng c th cung cp kh nng lu tr v x l ring ( chng hn nh lm ch mt trang web, lu tr/ bo v/ d phng cc file s liu hay chy mt ng dng tnh ton). Nh mt s la chn, cc nh cung cp dch v mng cng cng c th chung cp cc dch v thng mi c th (nh hoch nh ti nguyn cng ty (ERPEnterprise Resource Planning), d bo thi gian, ha n chng thc,) vi tt c hoc mt phn cc lu tr v x l xy ra trn mng. Nh cung cp dch v c th tnh cc theo gi, ngy, tun, hay theo ph bn quyn i vi dch v. 2.4.3.6 Bn tin hp nht (Unified Messaging) H tr cung cp cc dch v voice mail, email, fax mail, pages qua cc giao din chung. Thng qua cc giao din ny, ngi s dng s truy nhp (cng nh c thng bo) tt c cc loi tin nhn trn, khng ph thuc vo hnh thc truy nhp (hu tuyn hay v tuyn, my tnh, thit b d liu v tuyn). c bit k thut chuyn i

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li ni sang file vn bn v ngc li c thc hin server ng dng cn phi c s dng dch v ny.

2.4.3.7 Mi gii thng tin (Information Brokering)

Bao gm qung co, tm kim v cung cp thng tin n khch hng tng ng vi nh cung cp. V d nh khch hng c th nhn thng tin trn c s cc tiu chun c th hay trn cc c s tham chiu c nhn, 2.4.3.8 Thng mi in t (E-Commerce) Cho php khch hng mua hng ha, dch v c x l bng in t trn mng; c th bao gm c vic x l tin trnh, kim tra thng tin thanh ton tin, cung cp kh nng bo mt, Ngn hng ti nh v i ch ti nh nm trong danh mc cc dch v ny; bao gm c cc ng dng thng mi, v d nh qun l dy chuyn cung cp v cc ng dng qun l tri thc. Dch v thng mi in t cn c m rng sang lnh vc di ng. chnh l dch v thng mi in t di ng (mcommerce Mobile Commerce). C nhiu khi nim khc nhau v m-commerce, nhng ta c th hiu y l dch v cho php ngi s dng tham gia vo th trng thng mi in t (mua v bn) qua cc thit b di ng cm tay. 2.4.3.9 Dch v chuyn cuc gi (Call Center Service) Mt thu bao c th chuyn mt cuc gi thng thng n trung tm phn phi cuc gi bng cch kch chut trn mt trang web. Cuc gi c th xc nh ng n mt agent thch hp, m n c th nm bt c u thm ch c nh (nh trung tm cuc gi o Vitual Call Center). Cc cuc gi thoi cng nh cc tin nhn e-mail c th c xp hng ging nhau n cc agent. Cc agent c cc truy nhp in t n cc khch hng, danh mc, ngun cung cp v thng tin yu cu, c th c truyn qua li gia khch hng v agent.

2.4.3.10 Tr chi tng tc trn mng (Interactive gaming)

Cung cp cho khch hng mt phng thc gp nhau trc tuyn v to ra cc tr chi tng tc (chng hn nh video games)

2.4.3.11 Thc t o phn tn (Distributed Virtual Reality)

Tham chiu n s thay i c to ra c tnh cht k thut ca cc s kin, con ngi, a im, kinh nghim, ca th gii thc, nhng ngi tham d v cc nh cung cp kinh nghim o l phn tn v a l. Dch v ny yu cu s phi hp rt phc tp ca cc ti nguyn khc nhau.

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2.4.3.12 Qun l ti gia (Home Manager)

Vi s ra i ca cc thit b mng thng minh, cc dch v ny c th gim st v iu khin cc h thng bo v ti nh, cc h thng ang hot ng, cc h thng gii tr, v cc cng c khc ti nh. Gi s nh chng ta ang xem ti vi v c chung ca, khng vn g c, ta ch vic s dng iu khin ti vi t xa xem c trn mn hnh ai ang ng trc ca nh mnh. Hoc chng hn nh chng ta c th quan st c ngi nh ca mnh trong khi ang i xa, hoc quan st c ngi trng tr ang chm sc em b nh th no khi ta ang lm vic ti c quan. Ngoi cc dch v nu trn cn c rt nhiu dch v khc c th trin khai trong mi trng NGN nh: cc dch v ng dng trong y hc, chnh ph in t, nghin cu o to t xa, nhn tin a phng tin, Nh vy cc dch v th h sau l rt a dng v phong ph, vic xy dng, pht trin v trin khai chng l m v linh hot. Chnh v vy n thun tin cho cc nh cung cp dch v v ng dng trin khai dch v n cho khch hng trong mi trng NGN. 2.5 Cc vn v dch v 2.5.1 Bo mt C nhiu thnh phn yu cu v bo mt mc cao trong mng NGN: Khch hng/ thu bao cn phi c tnh ring t trong mng v cc dch v c cung cp, bao gm c vic tnh cc. Thm vo , h yu cu dch v phi c tnh sn sng cao, cnh tranh lnh mnh v bo m s ring t ca h. Cc nh vn hnh mng, cc nh cung cp dch v, cc nh cung cp truy nhp u cn phi bo mt bo v hot ng, vn hnh v kinh doanh ca h, ng thi c th gip h phc v tt khch hng cng nh cng ng. Cc quc gia khc nhau yu cu v i hi tnh bo mt bng cch a ra cc hng dn v to ra cc b lut m bo tnh sn sng ca dch v, cnh tranh lnh mnh v tnh ring t. S gia tng ri ro do s thay i trong ton b cc quy nh v cc mi trng k thut cng nhn mnh s cn thit ngy cng gia tng v tnh bo mt trong mng th h mi NGN. Cc vn cn bo mt

Cc vn ny c thc hin trong mi dng cu hnh NGN, bao gm cc dng truyn dn khc nhau v x l cc nguy c sau y: T chi dch v: Nguy c ny tn cng vo cc thnh phn mng truyn dn bng cch lin tc a dn dp d liu lm cho cc khch hng NGN khc

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khng th s dng ti nguyn mng. Nghe trm: Nguy c ny nh hng n tnh ring t ca mt cuc ni chuyn bng cch chn ng dy gia ngi gi v ngi nhn. Gi dng: Th phm s dng mt mt n to ra mt c tnh gi. V d anh ta c th thu c mt c tnh gi bng cch theo di mt m v ID ca khch hng, bng cch thao tc khi to tin nhn hay thao tc a ch vo/ra ca mng. Truy nhp tri php: Truy nhp vo cc thc th mng phi c hn ch v ph hp vi chnh sch bo mt. Nu k tn cng truy nhp tri php vo cc thc th mng th cc dng tn cng khc nh t chi dch v, nghe trm hay gi dng cng c th xy ra. Truy nh6p tri php cng l kt qu ca cc nguy c k trn. Sa i thng tin: Trong trng hp ny, d liu b ph hng hay lm cho khng th s dng c do thao tc ca hacker. Mt hu qu ca hnh ng ny l nhng khch hng hp php khng truy xut vo ti nguyn mng c. Trn nguyn tc khng th ngn cn khch hng thao tc trn d liu hay ph hy mt c s d liu trong phm vi truy nhp cho php ca h.
T chi khch hng: Mt hay nhiu khch hng trong mng c th b t chi

tham gia vo mt phn hay ton b mng vi cc khch hng/ dch v/server khc. Phng php tn cng c th l tc ng ln ng truyn, truy nhp d liu hay sa i d liu. Trn quan im ca nh vn hnh mng hay nh cung cp dch v, dng tn cng ny gy hu qu l mt nim tin, mt khch hng dn ti mt doanh thu. Cc gii php tm thi

Cc bin php i ph c th chia thnh hai loi sau: phng chng v d tm. Sau y l cc bin php tiu biu: nhn thc, ch k s, iu khin truy nhp, mng ring o, pht hin xm nhp, ghi nht k v kim ton, m ha Trong mi trng hp cn lu rng cc h thng vn hnh trong cc thnh phn NGN cn phi bo v cu hnh nh mt bin php i ph c bn:

Tt c cc thnh phn khng quan trng (chng hn nh cc cng TCP/UDP) phi tnh trng th ng. Cc c tnh truy nhp t xa cho truy nhp trong v truy nhp ngoi cng phi th ng. Nu cc c tnh ny c ng nhp, tt c cc hot ng cn c kim tra. Bng iu khin server iu khin tt c cc c tnh vn hnh ca h thng cn c bo v. Tt c cc h thng vn hnh c mt vi c tnh c bit

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bo v bng iu khin ny.

H thng hon chnh c th ng nhp v kim tra. Cc log file cn phi c gim st thng xuyn.

Thm vo , cn phi nhn mnh rng mng t n phi c cch bo v cu hnh. V d nh nh vn hnh phi thc hin cc cng vic sau: thay i password l, lm cho cc port khng dng phi khng hot ng c, duy tr mt nht k password, s dng s nhn thc cc thc th, bo v iu khin cu hnh.

Hnh 2.13: Bin php chng li cc nguy c 2.5.2 Cht lng dch v QoS Cht lng dch v QoS chnh l yu t thc y MPLS. So snh vi cc yu t khc, nh qun l lu lng v h tr VPN th QoS khng phi l l do quan trng nht trin khai MPLS. Nh chng ta s thy di y, hu ht cc cng vic c thc hin trong MPLS QoS tp trung vo vic h tr cc c tnh ca IP QoS trong mng. Ni cch khc, mc tiu l thit lp im tng ng gia cc c tnh QoS ca IP v MPLS, ch khng phi l lm cho MPLS QoS c cht lng cao hn IP QoS. Mt l do khng nh MPLS khng ging nh IP l MPLS khng phi l giao thc xuyn sut. MPLS khng vn hnh trong cc my ch, v trong tng lai nhiu mng IP khng s dng nhng MPLS vn tn ti. QoS mt khc l c tnh thng trc ca lin lc gia cc LSR cng cp. V d nu mt knh kt ni trong tuyn xuyn sut c tr cao, tn tht ln, bng thng thp s gii hn QoS c th cung cp dc theo tuyn . Mt cch nhn nhn khc v vn ny l MPLS khng thay i v cn bn m hnh dch v IP. Cc nh cung cp dch v khng bn dch v MPLS, h cung cp cc dch v IP (hay Frame Relay v cc dch v khc), v do , nu h a ra QoS th h phi da trn IP QoS (Frame Relay QoS,) ch khng phi l MPLS QoS.

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iu ny khng c ngha l MPLS khng c vai tr trong IP QoS. Th nht, MPLS c th gip nh cung cp a ra cc dch v IP QoS hiu qu hn. Th hai, hin ang xut hin mt s kh nng QoS mi h tr qua mng s dng MPLS, tuy khng thc s xuyn sut nhng c th chng t l rt hu ch, mt s chng c th bo m bng thng ca LSP. Do c mi quan h gn gi gia IP QoS v MPLS QoS, phn ny s c xy dng xung quanh cc thnh phn chnh ca IP QoS. IP cung cp hay m hnh QoS: dch v tch hp IntServ (s dng ch ng b vi RSVP) v dng c Diffserv.

Hnh 2.14: Cc k thut QoS trong mng IP Dch v c gng ti a (Best Effort) y l dch v ph bin trn mng Internet hay mng IP ni chung. Cc gi thng tin c truyn i theo nguyn tc n trc c phc v trc m khng quan tm n c tnh lu lng ca dch v l g. iu ny dn n rt kh h tr cc dch v i hi tr thp nh cc dch v thi gian thc hay video. Cho n thi im ny, a phn cc dch v c cung cp bi mng Internet vn s dng nguyn tc Best Effort ny. Dch v tch hp (IntServ) ng trc nhu cu ngy cng tng trong vic cung cp dch v thi gian thc (thoi, video) v bng thng cao (a phng tin), dch v tch hp IntServ ra i. y l s pht trin ca mng IP nhm ng thi cung cp dch v truyn thng Best Effort v cc dch v thi gian thc. Sau y l nhng ng lc thc y s ra i ca m hnh ny: Dch v c gng ti a khng cn p ng na: ngy cng c nhiu ng

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dng khc nhau, cc yu cu khc nhau v c tnh lu lng c trin khai, ng thi ngi s dng cng yu cu cht lng dch v ngy cng cao hn. Cc ng dng a phng tin ngy cng xut hin nhiu: mng IP phi c kh nng h tr khng ch n dch v m cn h tr a dch v ca nhiu loi lu lng khc nhau t thoi, s liu n video.

Ti u ha hiu sut s dng mng v ti nguyn mng: m bo hiu qu s dng v u t. Ti nguyn mng s c d tr cho lu lng c u tin cao hn, phn cn li s dnh cho s liu best effort.

Cung cp dch v tt nht: m hnh IntServ cho php nh cung cp mng tung ra nhng dch v tt nht, khc bit vi cc i th cnh tranh khc.

Hnh 2.15: M hnh dch v IntServ Mt s thnh phn chnh tham gia trong m hnh nh: Giao thc thit lp setup: cho php cc my ch v cc router d tr ng ti nguyn mng x l cc yu cu ca cc lung lu lng ring. RSVP, Q.2391 l mt trong nhng giao thc .

c tnh lung: xc nh cht lng dch v QoS s cung cp cho cc lung xc nh. Lung y c nh ngha nh mt lung cc gi t ngun n ch c cng yu cu v QoS. V nguyn tc c th c tnh lung nh bng tn ti thiu m mng bt buc phi cung cp m bo QoS cho cc lung yu cu.

iu khin lu lng: trong cc thit b thit b mng (my ch, router, chuyn mch) c thnh phn iu khin v qun l ti nguyn mng cn thit h tr QoS theo yu cu. Cc thnh phn iu khin lu

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lng ny c th c khai bo bi giao thc bo hiu RSVP hay nhn cng. Thnh phn iu khin lu lng bao gm:

iu khin chp nhn: xc nh cc thit b mng c kh nng h tr QoS theo yu cu hay khng. Thit b phn loi (Classifier): nhn dng v chn la lp dch v trn ni dung ca mt s trng nht nh trong mo u gi. Thit b phn phi (Scheduler): cung cp cc mc cht lng dch v QoS qua knh ra ca thit b mng.

Cc mc cht lng dch v cung cp bi IntServ gm: Dch v m bo GS: bng tn dnh ring, tr c gii hn v khng b tht thot gi tin trong hng. Cc ng dng cung cp thuc loi ny c th k n: hi ngh truyn hnh cht lng cao, thanh ton ti chnh thi gian thc, Dch v kim sot ti: khng m bo v bng tn hay tr, nhng khc vi best effort im khng gim cht lng mt cch ng k khi ti mng tng ln. Dch v ny ph hp cho cc ng dng khng nhy cm lm vi tr hay mt gi nh truyn hnh multicast audio/video cht lng trung bnh. Dch v best effort

Dch v Diffserv Vic a ra m hnh IntServ c v nh gii quyt c nhiu vn lin quan n QoS trong mng IP. Tuy nhin trong thc t m hnh ny khng m bo c QoS xuyn sut (end to end). c nhiu c gng nhm thay i iu ny nhm t mt mc QoS cao hn cho mng IP, v mt trong nhng c gng l s ra i ca DiffServ. Diffserv s dng vic nh du gi v xp hng theo loi h tr dch v u tin qua mng IP. Hin ti IETF c mt nhm lm vic DiffServ a ra cc tiu chun RFC v DiffServ. Nguyn tc c bn ca Diffserv nh sau: nh ngha mt s lng nh cc lp dch v hay mc u tin. Mt lp dch v c th lin quan n c tnh lu lng (bng tn minmax, kch c burst, thi gian ko di burst)

Phn loi v nh du cc gi ring bit ti bin ca mng vo cc lp dch v.

Cc thit b chuyn mch, router trong mng li s phc v cc

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gi theo ni dung ca cc bit c nh du trong mo u ca gi. Vi nguyn tc ny, Diffserv c nhiu li th hn so vi IntServ: Khng yu cu bo hiu cho tng lung

Dch v u tin c th p dng cho mt s lung ring bit cng mt lp dch v. iu ny cho php nh cung cp dch v d dng phn phi mt s mc dch v khc nhau cho cc khch hng c nhu cu. Khng yu cu thay i ti cc my ch hay cc ng dng h tr dch v u tin. y l nhim v ca thit b bin. H tr rt tt dch v VPN.

Tuy nhin c th nhn thy DiffServ cn vt qua mt s vn nh: Khng c kh nng cung cp bng tn v tr m bo nh GS ca IntServ hay ATM. Thit b bin vn yu cu b Classifier cht lng cao cho tng gi ging nh trong m hnh IntServ. Vn qun l trng thi Classifier ca mt s lng ln cc thit b bin l mt vn khng nh cn quan tm. Chnh sch khuyn khch khch hng trn c s gi cc cho dch v cung cp cng nh hng n gi tr ca DiffServ.

Router li Hnh 2.16: M hnh DiffServ ti bin v li mng M hnh bao gm cc thnh phn: DS-byte: byte xc nh DiffServ l thnh phn TOS ca Ipv4 v trng loi lu lng IPv6. Cc bit trong byte ny thng bo gi tin c mong i nhn c thuc loi dch v no.

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Cc thit b bin (router bin) nm ti li vo hay li ra ca mng cung cp Diffserv Cc thit b trong mng DiffServ. Qun l cng bc: cc cng c v nh qun tr mng gim st v o kim m bo SLA gia mng v ngi dng. Cht lng dch v MPLS Tng t nh DiffServ, MPLS cng h tr cht lng dch v trn c s phn loi cc lung lu lng theo cc tiu ch nh tr, bng tn, u tin ti bin ca mng, lung lu lng ca ngi dng c nhn dng (bng vic phn tch mt s trng trong mo u ca gi) v chuyn cc lung lu lng trong cc LSP ring vi thuc tnh COS hay QoS ca n. MPLS c th h tr cc dch v khng nh trc qua LSP bng vic s dng mt trong cc k thut sau: B ch nh COS c th c truyn trong nhn gn lin vi tng gi. Bn cnh vic chuyn mch nhn ti tng nt LSR, mi gi c th c chuyn sang ke6nhra da vo thuc tnh COS. Mo u m (Shim header) ca MPLS c cha trng COS. Trong trng hp nhn khng cha ch th COS hin ti th gi tr COS c th lin quan ngm nh vi mt LSP c th. iu i hi LDP hay RSVP gn gi tr COS khng danh nh cho LSP cc gi c x l tng xng. Cht lng dch v QoS c th c cung cp bi mt LSP c thit lp trn c s bo hiu ATM (trong trng hp MPLS l mng ATM-LSR).

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CHNG III: CC DCH V TRN NGN CA VNPT 3.1 Gii thiu Trong thi im hin ti do nhu cu dch v ti Vit Nam cha cao i vi nhiu loi hnh dch v v cng do mt phn mng NGN ang trong qu trnh xy dng nn cha th cung cp ton b cc dch v trn NGN c. V vy hin ti VNPT ch trin khai mt s dch v chnh trn NGN s c trnh by di. Trong tng lai cc loi hnh dch v mi s dn c trin khai phc v nhiu dng khch hng khc nhau. Dch v cho ngi s dng

Dch v in thoi th tr trc1719 (Calling Card 1719) Dch v bo cuc gi t Internet (Call Waiting Internet - CWI) Dch v thoi qua trang Web (Webdial Page WDP)

Dch v 1719 Gii thiu dch v L dch v cho php ngi s dng th 1719 vi cc mnh gi khc nhau (t 30 n 500 nghn VN) c thi hn 2 nm, gi t bt k my in thoi c nh no v la chn cuc gi tit kim hoc cuc gi cht lng thc hin gi lin tnh, quc t v sang mng di ng. Cc ph s c tr trc tip vo s tin c trn th tr trc 1719.
Bm phm (1) chn ting Vit Press (2) for English

1719...

Mng in
Ti khon tr trc

thoi trong nc v quc t

Hnh 3.1.: M hnh dch v 1719 Li ch ca dch v

Khng phi ng k dch v Tit kim chi ph.

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Chuyn Mang Vin Thng

tai: Dich Vu Trong Mang NGN

Linh hot, c th gi mi lc mi ni.

Ch ng qun l c mc tin gi.

i tng v phm vi cung cp

Mng in thoi c nh PSTN. Mng thoi v tuyn ni th, mng di ng ni tnh v mng khc. Dch v in thoi th tr trc c cung cp trn phm vi mi tnh/ thnh ph.

Mua th tr trc u ? D dng mua c ti cc i l Bu in, cc Bu cc hoc ti cc im du lch. Cch s dng Sau khi co lp ph trn mt th bit m s Pin code, bm s dch v 1719, la chn ngn ng bng cch bm s 1 s dng ting Vit, bm s 2 s dng ting Anh, bm s 3 np tin vo ti khon ca thu bao c nh , nhp m s Pin code v kt thc bng du #, nu ti khon cn tin, h thng thng bo s tin cn li trn th v hng dn khch hng la chn dch v. la chn dch v cht lng cao, khch hng bm s my in thoi cn gi v kt thc bng du #. la chn dch v tit kim, khch hng bm du * trc s my in thoi cn gi v kt thuc bng du #. Ngi s dng c th ng k kch hot dch v cho thu bao my in thoi c nh v mua th 1719 np tin trc tip vo ti khon ca s my c nh. Khi thc hin cuc gi ngi s dng khng phi nhp m Pin code, cc cuc gi c tr trc tip vo ti khon ca s my in thoi c nh. Dch v bo cuc gi t Internet CWI Tht khng yn tm cht no khi ang truy cp Internet qua ng in thoi c nh m lun lo s b l cc cuc gi n quan trng, nay vi gii php dch v CWI, khch hng s khng bao gi lo b gin on thng tin. CWI l g ? L dch v cho php nhn cuc gi n trong khi ang truy nhp Internet thng qua ng dy in thoi. Li ch ca dch v: Cung cp ng kt ni o th 2 cho ngi s dng. Khng l cc cuc gi n khi ang truy cp Internet.

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Chuyn Mang Vin Thng

tai: Dich Vu Trong Mang NGN

Khai thc ti a hiu qu ca ng dy in thoi.

Hnh 3.2: Giao din thng bo khi c cuc gi dn S dng CWI nh th no? s dng dch v ny, my tnh ca ngi s dng phi c ci t phn mm chuyn dng v ng k s dng dch v. Ngi s dng s c cp account (user name v password). Khi ang truy cp Internet m c cuc gi n, trn mn hnh my tnh s hin th cuc gi n v ngi s dng c th c cc la chn sau:

Hnh 3.3: Giao din la chn cuc gi trong danh b - Tr li bng my tnh. - Tr li bng in thoi. - Chuyn sang my in thoi khc.

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Chuyn Mang Vin Thng

tai: Dich Vu Trong Mang NGN

- T chi cuc gi. Dch v thoi qua trang Web WDP Vi s bng n ca mc tin dng t Internet, iu mong mun ca nhiu ngi, nhiu doanh nghip l c th va truy cp Internet va d dng kt ni cuc gi. iu mong c gi y khch hng c th thc hin c thng qua dch v WDP. WDP l g ? L dch v cho php ngi s dng thc hin cuc gi t mt trang Web trn Internet ti mt thu bao PSTN. Cuc gi c th l kt ni gia my tnh vi in thoi hoc in thoi vi in thoi. WDP c li ch g ? Cuc gi c th thc hin trc tip t Internet. Cung cp thm dch v cho ngi s dng v d nh s in thoi c nhn. D dng s dng vi giao din ho. S dng WDP nh th no ? s dng dch v, ngi s dng cn c mt my tnh kt ni Internet v ng k s dng dch v WDP. Ngi s dng s c cp username v password truy cp vo Webdial Page qua mng Internet. La chn kt ni cuc gi theo hai phng thc: my tnh vi in thoi v in thoi vi in thoai. C th kt ni ngay cuc gi hoc c hn gi. WDP- va lt trn Net va thc hin cuc gi Dch v cho doanh nghip

Dch v min cc ngi gi 1800 (Free phone 1800) Dch v thng tin, gii tr, thng mi 1900 (Premium Service 1900) Dch v mng ring o (Virtual Private Network - VPN) Dch v thoi min ph t trang WEB (Free Call Button - FCB)

Dch v cuc gi thng mi min ph (Comercial Free Call Service CFCS)

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Chuyn Mang Vin Thng

tai: Dich Vu Trong Mang NGN

Dch v 1800 v 1900 Chuyn cuc gi t s 1800 hoc s 1900 n s ch tng ng trong mi trng hp Khi ngi s dng quay s dch v 1800 hoc 1900 (1800/1900 + SN) th s dch v 1800 hoc 1900 s c chuyn i thnh mt s ch tng ng vi dch v v cuc gi s c thit lp n s ch . S dch v (Service number SN) c kim tra ti c s d liu ca h thng (hiQ9200), da trn c s d liu khch hng ti h thng, s dch v s c chuyn i thnh s thu bao ch (destination directory number - DDN). Mi s dch v (SN) c th chuyn i thnh ti a 10 s ch (DDN).

Chuyn cuc gi t s dch v 1800 hoc 1900 (1800/1900 + SN) n s ch tng ng theo cc yu t la chn Vic chuyn i s dch v (SN) sang s ch (DDN) c th thay i tu theo mt s yu t c th la chn nh sau: - Gc (im xut pht) cuc gi (Origin of A); - Ngy ca tun; - Gi trong ngy. Chn theo gc cuc gi:

Gc ca cuc gi l mt tiu ch thc hin cuc gi trong dch v dch v 1800 hoc 1900. im xut pht ca cuc gi s quyt nh cuc gi c nh tuyn th no. V d: Cng ty A c th cung cp dch v 1800 1XXX hoc 1900 1XXX cho khch hng ca mnh ti nhiu vng vi mt s (DDN) duy nht hoc c th cung cp dch v cho khch hng trong nhiu vng vi nhiu s (DDN). Chn theo thi gian (ngy trong tun v/hoc gi trong ngy)

ch ca cuc gi s c xc nh ty thuc vo ngy trong tun v/ hoc thi gian trong ngy m cuc gi thc hin. C th nh ngha cc khong thi gian khc nhau trong cuc gi s c nh tuyn n cc ch khc nhau. Cc khong thi gian c th nh ngha di dng: gi ... pht, sng/chiu/ti hay ngy trong tun. V d: Cuc gi n s c kt ni ti vn phng trong thi gian lm vic: t th hai n th by trong khong thi gian t 7 gi n 18 gi. Vo ngy ch nht hoc ngoi thi gian lm vic cuc gi s c kt ni

47

Chuyn Mang Vin Thng

tai: Dich Vu Trong Mang NGN

ti cc bn thng bo. Cc yu t trn c th c la chn ring bit hoc hn hp tu theo nhu cu ca khch hng. Ngi gi quay s truy nhp (1800) hoc (1900) + s dch v (Service Number - SN) Da vo s truy nhp cuc gi c nh tuyn ti hiQ9200. Dch v Freephone c kch hot ti hiQ9200. S dch v SN s c kim tra ti c s d liu ca hiQ9200. Da trn c s d liu ca hiQ9200, s dch v s c chuyn i thnh s thu bao ch (destination directory number - DDN). Mi s dch v SDN c th chuyn i thnh ti a 10 s DDN. Vic la chn s ch DDN c th da trn 3 yu t: im xut pht ca cuc gi (origin of A). Ngy ca tun. Gi trong ngy.

C th nh ngha ti a 10 im xut pht cuc gi. i vi mi im gc (hay nhm cc im gc), ca mt s dch v, ti a c th c 3 s ch m trong mt s ch c kch hot ph thuc vo ngy v thi gian trong tun. Trong mi s ch ph thuc thi gian, c th nh ngha 4 im chuyn i thi gian trong mt ngy. Sau khi s ch c xc nh, cuc gi s c thit lp thng qua mng VoIP. Cuc gi c gim st bi hiQ9200. Sau khi cuc gi kt thc, bn tin cc s c ghi cho s ch (B).

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Chuyn Mang Vin Thng

tai: Dich Vu Trong Mang NGN

Hinh 3.4 : S dich vu 1800/1900 3.2.1.1 Dch v 1800 Chm sc khch hng l yu t thit yu to uy tn kinh doanh trn thng trng v l mi quan tm hng u ca mi doanh nghip trong mi trng cnh tranh ngy cng khc lit. Dch v 1800 ca VNPT l con ng hiu qu nht khch hng gii thiu, qung b dch v sn phm v h tr sau bn hng. Dch v 1800 l g ? Dch v 1800 cho php ngi gi thc hin cuc gi min ph ti nhiu ch khc nhau thng qua ch mt s in thoi duy nht trn ton quc. Cc ph ca cuc gi s c tnh cho thu bao ng k dch v 1800. Li ch ca dch v i vi ngi s dng dch v: - Khng phi tr tin cc cho cuc gi. - C th gi ti bt k ni no m ch cn nh mt s. i vi thu bao ng k dch v: - Khuyn khch khch hng gi ti trung tm gii thiu v h tr sn phm. - D dng qung b vi mt s in thoi duy nht trn ton quc. - Thu bao c th t chc nhiu ch n khc nhau linh hot theo thi gian (nh ngy trong tun, gi trong ngy) hoc theo v tr xut pht ca cuc gi n. - Khng cn thay i cc s in thoi ang c S dng dch v 1800 nh th no ? Ngi s dng quay s 1800xxxxxx.

Sau khi s ch c xc nh, cuc gi c thit lp ti cc s ch theo yu cu ca thu bao dch v. Khi cuc gi kt thc, bn tin cc s c ghi cho s ch. 1800- Gn gi khch hng hn bao gi ht. 3.2.1.2 Dch v 1900 Trong x hi bng n thng tin nh thi i hin nay, tri thc chnh l cha kho i n thnh cng. Do vy, trc nhu cu tip cn dch v t vn cc lnh vc i sng x hi ca ng o cc tng lp nhn dn, l doanh nghip cung cp loi hnh dch v ny bn ang tm kim phng thc ti u c th tip cn khch hng

49

Chuyn Mang Vin Thng

tai: Dich Vu Trong Mang NGN

mt cch hiu qu nht. Vi nhiu li ch ca dch v 1900, c th gip bn thc hin iu ny trong tm tay. Dch v 1900 l g ? L loi hnh dch v cho php thc hin cuc gi ti nhiu ch khc nhau thng qua mt s truy nhp thng nht trn ton mng. Dch v c bit ny rt thch hp cho cc Cng ty, cc t chc t vn hoc cc chng trnh gii tr trong ngi s dng gi ti cc s dch v ny phi tr thm ph dch v. V d dch v 19001570, ngi s dng c th gi hoc nhn tin n s 19001570 tham gia chng trnh.. Li ch ca dch v: i vi ngi s dng: nht C th gi ti bt k ni no m ch cn nh mt s duy

Chi ph cho cuc gi t vn hoc gii tr thp nh p dng cng ngh mi. i vi doanh nghip thu bao dch v: quc D dng qung b vi mt s dch v duy nht trn ton

L loi hnh kinh doanh mi thng qua mng Vin thng vi cc loi hnh dch v nh: t vn hoc gii tr S dng dch v nh th no ? Ngi s dng sau khi quay m dch v s c nghe mt thng bo la chn menu. Tu theo la chn, ngi s dng s c kt ni ti mt s ch tng ng. T vn- gii tr thng mi cng 1900.

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Chuyn Mang Vin Thng

tai: Dich Vu Trong Mang NGN

Dch v mng ring o VPN Rt nhiu ngi ngh rng c th kt ni cc mng my tnh ca doanh nghip ti cc im c nh khc nhau ch c gii php duy nht l s dng dch v knh thu ring th nay ngi s dng c thm s la chn mi l dch v VPN Dch v mng ring o VPN) l g ? L dch v cung cp kt ni mng ring cho khch hng trn nn mng IP/MPLS. Dch v VPN cho php trin khai cc kt ni nhanh chng, n gin, thun tin vi chi ph thp.

VP N
Hnh 3.5: M hnh mng ring o Li ch ca dch v: Linh hot, n nh theo yu cu ring bit.

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Chuyn Mang Vin Thng

tai: Dich Vu Trong Mang NGN

Khai thc hiu qu mm do. Ngi s dng va thc hin kt ni mng ring o va c th truy cp Internet (nu c nhu cu s dng). Cung cp cho ngi s dng cc knh thu ring c bo mt theo tiu chun quc t.

Thit lp mng VPN nh th no ? thit lp mng VPN, ngi s dng ch cn ng k cc a im v tc cng cn kt ni theo nhu cu, sau h thng mng NGN s thc hin kt ni cc im qua cc knh ring o. VPN- gii php kt ni thng tin mi, chi ph thp cho doanh nghip Dch v thoi min ph t trang Web FCB Dch v Free Call Button - FCB l g ? L dch v cho php ngi s dng Internet thc hin cc cuc gi khng mt tin n cc trung tm h tr bn hng ca doanh nghip ngay trn website v pha doanh nghip s tr tin cho cuc gi.

Hnh 3.6: Giao din trang Web cuc gi min ph Li ch ca dch v: i vi ngi s dng dch v: Cuc gi c th c thc hin t Internet. C th lin h trc tip vi nh cung cp. S dng dch v n gin.

i vi doanh nghip l thu bao dch v:

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Chuyn Mang Vin Thng

tai: Dich Vu Trong Mang NGN

Khuyn khch khch hng gi in tm hiu v sn phm c qung co trn Internet. S dng dch v nh th no ? Khch hng truy cp vo website ca doanh nghip v nhn chut vo phm FreeCall trn website. Cuc gi c th c thc hin gia my in thoi vi in thoi hoc my tnh vi in thoi. Ngi s dng c th thc hin cuc gi ngay hoc hn gi. FCB- Nhn nt giao dch min ph Dch v cuc gi thng mi min ph CFCS Dch v CFCS l g ? L dch v m ngi s dng c th gi n mt s dch v c bit v s nghe mt on qung co tng ng. Sau khi nghe ht on qung co, ngi gi s c hng dn thc hin mt cuc gi khng mt tin. Cuc gi ny c th b gii hn v thi gian hoc khng tu theo nh cung cp dch v (l cng ty qung co).

S dch v

Ngi gi

Hnh 3.7: M hnh cuc gi thng mi min ph Li ch ca dch v : L hnh thc qung co hiu qu cho cc doanh nghip. Ngi s dng c php m thoi min ph Kt hp li ch ca doanh nghip v ngi tiu dng.

Dch v CFCS thch hp vi cc doanh nghip hot ng trong lnh vc qung co, cc doanh nghip cn qung b sn phm n tn ngi tiu dng.

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KT LUN --------o0o-------Qua chuyn nay chung em thu c mt s kt qu nh sau: Nm bt c m hnh NGN ca cc hng cng nh vic p dng m hnh vo Vit Nam, c bit chung em nm bt c tnh hnh trin khai c th NGN ti Vit Nam bao gm c cu trc mng v cc h thng thit b trn mng li, tm hiu d nh pht trin NGN Vit Nam trong tng lai.

Bn cnh nghin cu cu trc NGN, chng Em cng tm hiu cc vn v trin khai dch v trn NGN, nm bt cc xu th pht trin dch v trong tng lai cng nh tnh hnh trin khai cc dch v trn NGN ti Vit Nam.

Trong qu trnh lm chuyn ny nhn c nhiu s gip ca cc thy c trong hc vin v cc bn. Do thi gian va kin thc co han nn chung em cha th

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Chuyn Mang Vin Thng

tai: Dich Vu Trong Mang NGN

i su, thi gian ti chung em se c gng nghin cu tim hiu thm hoan thin, b xung kin thc thc t.

Chng Em xin chn thnh cm n !

THUT NG VIT TT --------o0o-------Vit tt ADSL Ting Anh Ting Vit ng thu bao s khng i xng Ch truyn ti khng ng b Router chuyn mch nhn ATM Giao thc cng bin Cuc gi th trong gi cao im Giao thc iu khin cuc gi c lp ti tin a truy cp phn chia theo m Cng bc da trn LDP H thng bo hiu s s 1 Vin tiu chun Chu u

ASYMMETRIC DIGITAL SUBSCRIBER LINE ASYNCHRONOUS TRANSFER ATM MODE ATM-LSR ATM-LABEL SWITCH ROUTER BGP BORDER GATEWAY PROTOCOL BHCA BUSY HOUR CALL ATTEMPT BICC BEARER INDEPENDENT CALL CONTROL PROTOCOL CODE DIVISION MULTIPLE CDMA ACCESS CR-LDP CONSTRAIN-BASED LDP DIGITAL SIGNALLING SYSTEM DSS1 No1 ETSI EROPEAN TELECOMMUNICATION

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Chuyn Mang Vin Thng

tai: Dich Vu Trong Mang NGN

FEC FR HDSL IEEE IETF IP ISDN ISP ISUP ITU ITU-T LC-ATM LDP LEC LFIB LIB LSP LSR

STANDARD INSTITUTE FORWARDING EQUIVALENCE Nhm chuyn tip tng ng CLASSES FRAME RELAY Chuyn tip khung HIGH BIT RATE SUBSCRIBER LINE ng thu bao tc cao INSTITUTE OF ELECTRICAL AND Vin cc nh k thut in v ELECTRONICS ENGINEERS in t INTERNET ENGINEERING TASK T chc quc t cho k thut FORCE internet INTERNET PROTOCOL Giao thc internet INTEGRATED SERVICE DIGITAL Mng s lin kt a dch v NETWORK INTERNET SERVICE PROVIDER Nh cung cp dch v internet ISDN USER PART Phn ngi s dng ISDN INTERNATIONAL Hip hi vin thng quc t TELECOMMUNICATION UNION INTERNATIONAL Hip hi vin thng quc t TELECOMMUNICATION UNIONTELECOMMUNICATION LABEL CONTROLLED ATM Giao din ATM iu khin nh nhn LABEL DISTRIBUTION PROTOCOL Giao thc phn phi nhn LOCAL EXCHANGE CARRIER Cng ty chuyn mch ni ht LABEL FORWARDING INFORMATION BASE LABEL INFORMATION BASE LABEL SWITCHING PATH LABEL SWITCH ROUTER C s thng tin chuyn tip nhn C s thng tin nhn ng chuyn mch nhn B nh tuyn chuyn mch nhn

MEGACO MEDIA GATEWAY CONTROL MG MGC MGCP MPLS MSF NGN N-ISDN

Giao thc iu khin cng thit b MEDIA GATEWAY Cng chuyn i phng tin MEDIA GATEWAY CONTROLLER Thit b iu khin MG Giao thc iu khin cng thit MEDIA GATEWAY CONTROL b PROTOCOL MULTI PROTOCOL LABEL Chuyn mch nhn a giao thc SWITCHING MULTISERVICE SWITCH FORUM Din n chuyn mch nhn a dch v NEXT GENERATION NETWORK Mng th h sau NARROW BAND-ISDN Mng ISDN bng hp

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Chuyn Mang Vin Thng

tai: Dich Vu Trong Mang NGN

OSFP OSI PDU POST PPP PSTN RADIUS RAS RESV RIP

OPEN SHORTEST PATH FIRST OPEN SYSTEMS INTERCONNECTION PROTOCOL DATA UNIT PLAIN OLD TELEPHONE SERVICE POINT TO POINT PROTOCOL PUBLIC SWITCH TELEPHONE NETWORK REMOTE AUTHENTICATION DIAL IN USER SERVICE

Giao thc nh tuyn m ng ngn nht u tin M hnh lin kt h thng m Khi d liu giao thc Dch v in thoi n gin Giao thc im - im Mng in thoi chuyn mch cng cng Dch v xc thc user quay s t xa

REMOTE ACCESS SERVER My ch truy nhp t xa RESERVATION Dnh trc ROUTING INFORMATION Giao thc thng tin nh tuyn PROTOCOL RSVP RESOURCE RESERVATION Giao thc ginh trc ti nguyn PROTOCOL (h tr QoS) SDH SYNCHRONOUS DIGITAL Phn cp s ng b HIERARCHY SIP SESSION INITIAL PROTOCOL Giao thc khi to phin SIGTRAN SIGNALLING TRANSPORT Truyn ti bo hiu SS7 SIGNALLING SYSTEM No7 H thng bo hiu s 7 STM SYNCHRONOUS TRANSFER MODE Ch truyn ti ng b SVC SWITCHED VIRTUAL CIRCUIT Knh o c chuyn mch TCP TRANSPORT CONTROL PROTOCOLGiao thc iu khin truyn ti TMN UDP VC VCI VPI VPN WDM WDMA TELECOMMUNICATIONS MANAGEMENT NET WORK USER DATA PROTOCOL VIRTUAL CIRCUIT VIRTUAL CIRCUIT IDENTIFIER VIRTUAL PATH IDENTIFIER VIRTUAL PRIVATE NETWORK WAVE DIVISION MULTIPLEXING WAVE DIVISION MULTIPLE ACCESS Mng qun l vin thng Giao thc d liu ngi s dng Knh o Trng nhn dng knh o Trng nhn dng ng Mng ring o Ghp knh phn chia theo bc sng a truy cp phn chia theo bc sng

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Chuyn Mang Vin Thng

tai: Dich Vu Trong Mang NGN

TI LIU THAM KHO

--------o0o-------1. Mng vin thng th h sau. TS Nguyn Qu Minh Hin, vin khoa hc k

thut bu in
2. Cornelis Hoogendoom, Next Generation Networks and VoIP, 2002 3. Ms. Aurelie Dame, Mr. Jan H. Guettler, Dr. Ken Leeson, Mr. Mortel Schultz,

Mr. Torben B Jensen. Devoteam Siticom & Cullen International, Regulatory implication of the introduction of nextgeneration network and other new developments in electronic communications, 2003.
4. Multiservice Switch Forum. A Multiservice Networking Architecture for the21st

Century, 2002
5. Neill Wilkinson. Next Generation Services - Technologies and Strategies, John

Wiley & Sons Ltd, 2002.

6. Sameer Padhye. Next Generation Network "Complementing The Internet For

Converged Service", Cisco System, 2003 7. Siemens AG, SN2050EU01SN_0012, 2003

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Chuyn Mang Vin Thng

tai: Dich Vu Trong Mang NGN

8. Siemens AG, SN2060EU02SN_0003, 2003 9. The ITU's Role in the Standardization of the GII, IEEE Communication Magazine, 1998 10. Uyless Black. MPLS & Label switching network, Prentice Hall, 2002
11. http://www.siemens.com/surpass 12. http://www.vnpt.com.vn 13. http://www.vtn.com.vn

14. Cc ti liu ca vin khoa hc k thut bu in nh cc ti nghin ca khoa hc, ti liu trong cc lp hc ca ban cng ngh mi. 15. Cc ti liu o to cn b ngn hn ca trung tm o to bu chnh vin thng 1.

MUC LUC
--------o0o-------LI NI U...............................................................................................................1 CHNG I: TNG QUAN V MNG NGN.............................................................2 1.1 nh ngha...............................................................................................................2 1.2 c im mng NGN.............................................................................................2 Cc yu t thc y tin ti NGN..................................................................................3 1.2.1.1 Ci thin chi ph u t.....................................................................................3 1.2.1.2Xu th i mi vin thng..................................................................................3 1.2.1.3Cc doanh thu mi..............................................................................................4 Yu cu pht trin NGN............................................................................................4 1.3 M hnh NGN ca cc t chc trn th gii............................................................5 1.3.1 M hnh ca ITU...................................................................................................5 1.3.2 Mt s hng nghin cu ca IETF......................................................................6 1.3.3 M hnh ca MSF.................................................................................................6 1.3.4 M hnh ca TINA................................................................................................7 1.3.5 M hnh ca ETSI.................................................................................................8 1.4 Cu trc NGN.......................................................................................................10 1.4.1 Cu trc chc nng.............................................................................................10

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Chuyn Mang Vin Thng

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1.4.2 Cc thnh phn ca NGN....................................................................................14 1.4.2.1Cu trc vt l ca NGN...................................................................................14 1.4.2.2Cc thnh phn ca NGN..................................................................................15 1.5 Cc giao thc trong NGN.....................................................................................18 1.5.1H323 v SIP.........................................................................................................18 1.5.2BICC, SIP-T v SIP-I..........................................................................................20 1.5.3 MGCP, H248/MEGACO....................................................................................21 1.5.4SIGTRAN............................................................................................................21 1.5.5APIs v INAP......................................................................................................22 1.5.6RTP v RCTP......................................................................................................22 1.6 Cc cng ngh nn tng cho NGN........................................................................23 1.6.1IP.........................................................................................................................23 1.6.2 ATM...................................................................................................................23 1.6.3 IP Over ATM......................................................................................................24 1.6.4MPLS...................................................................................................................24 CHNG II: DCH V TRONG NGN......................................................................24 2.1 Gii thiu chung v dch v...................................................................................24 2.2 Nhu cu NGN ca cc nh cung cp dch v.........................................................27 2.3 Yu cu ca khch hng........................................................................................28 2.4 Dch v NGN.........................................................................................................29 2.4.1 Xu hng cc dch v trong tng lai.................................................................29 2.4.2 Cc c trng dch v NGN................................................................................29 2.4.3 Cc dch v chnh trong NGN............................................................................31 2.4.3.1Dch v thoi (Voice telephony).......................................................................32 2.4.3.2Dch v d liu (Data Serrvice)........................................................................32 2.4.3.3 Dch v a phng tin (Multimedia Service).................................................32 2.4.3.4 Dch v mng ring o (VPN).........................................................................33 2.4.3.5 Tnh ton mng cng cng (PNC Public Network Computing).......................33 2.4.3.6Bn tin hp nht (Unified Messaging)..............................................................33 2.4.3.7Mi gii thng tin (Information Brokering)......................................................34 2.4.3.8Thng mi in t (E-Commerce)..................................................................34 2.4.3.9Dch v chuyn cuc gi (Call Center Service)................................................34 2.4.3.10 Tr chi tng tc trn mng (Interactive gaming)........................................34 2.4.3.11 Thc t o phn tn (Distributed Virtual Reality)..........................................34 2.4.3.12 Qun l ti gia (Home Manager)....................................................................35 2.5 Cc vn v dch v...........................................................................................35 2.5.1 Bo mt..............................................................................................................35 2.5.2 Cht lng dch v QoS.....................................................................................37 CHNG III: CC DCH V TRN NGN CA VNPT..........................................43 3.1 Gii thiu .............................................................................................................43 Dch v cho ngi s dng..........................................................................................43 Dch v 1719...............................................................................................................43 Dch v bo cuc gi t Internet CWI.........................................................................44 Dch v thoi qua trang Web WDP..............................................................................46

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tai: Dich Vu Trong Mang NGN

Dch v cho doanh nghip...........................................................................................46 Dch v 1800 v 1900..................................................................................................47 3.2.1.1Dch v 1800.....................................................................................................49 3.2.1.2Dch v 1900.....................................................................................................49 Dch v mng ring o VPN........................................................................................51 Dch v thoi min ph t trang Web FCB..................................................................52 Dch v cuc gi thng mi min ph CFCS.............................................................53 KT LUN.................................................................................................................54 THUT NG VIT TT...........................................................................................55 TI LIU THAM KHO............................................................................................58 MUC LUC...................................................................................................................59

61