Business Dictionary: RobotisationProcesses performed with human skills but impersonally and without human intervention Archives.

intervention Archives.The place where records are stored and retrieved Consortium.A group of companies working together on a single project Depreciation.Assets gradually become less valuable through wear and tear Corporate Plan.Master plan for the organization Bottleneck..Something obstructing an even flow of production Appraisalto rate an individual or team performance Artwork.Drawings and diagrams accompanying advertising material Bill of lading.List of goods handed over to the captain of a freighter and signed by him Counterfoil.A complimentary part of a cheque giving details of the transaction Dividend..A distribution of profit to the shareholders of a company Data Banks.Retrievable information stored in a computer system Corporation Tax.A tax raised on the profits of companies Cover note A document issued by an insurance company giving temporary cover against loss or damage Actuary..An official of an insurance company skilled in the calculation of risks and premiums CopyrightThe exclusive right given by law for a term of years to an author, composer etc Buffer stock..The reserve needed to ensure you can always meet your customers orders Grapevine..An informal network of communication exists in all organizations Industrial tribunals..Legal bodies set up to deal with complaints from employees. Laissez faire..A government policy which deliberately avoids interfering with the normal market forces Market segmentation..The splitting up of a market into parts Non executive directors..Company directors who do not have departmental responsibilities

Off the jobTraining of staff undertaken in places away from the workplace Prototype..The first or trial model for a new product Shop steward.The trade union representatives who operate on the shop floor Trade Description Acts.Legislation aimed at protecting the consumer from grossly misleading advertisements Visual display unitsDesktop computers used to retrieve statistical data etc