HUAWEI 3900 Series GSM BTS V100R013C00SPC031

Upgrade Guide (V100R009 or V100R012 to V100R013,Within V100R013, M2000-Based)

Issue Date 01 2011-12-05

Contents

3900 Series GSM BTS V100R013C00SPC031 Upgrade Guide (V100R009 or V100R012 to V100R013,Within V100R013, M2000-Based)

HUAWEI TECHNOLOGIES CO., LTD.

ii

Huawei Proprietary and Confidential Copyright Huawei Technologies Co., Ltd

Issue 01 (2011-12-05)

Copyright Huawei Technologies Co., Ltd. 2011. All rights reserved.

No part of this document may be reproduced or transmitted in any form or by any means without prior written consent of Huawei Technologies Co., Ltd.

Trademarks and Permissions

and other Huawei trademarks are trademarks of Huawei Technologies Co., Ltd. All other trademarks and trade names mentioned in this document are the property of their respective holders.

Notice
The purchased products, services and features are stipulated by the contract made between Huawei and the customer. All or part of the products, services and features described in this document may not be within the purchase scope or the usage scope. Unless otherwise specified in the contract, all statements, information, and recommendations in this document are provided "AS IS" without warranties, guarantees or representations of any kind, either express or implied. The information in this document is subject to change without notice. Every effort has been made in the preparation of this document to ensure accuracy of the contents, but all statements, information, and recommendations in this document do not constitute a warranty of any kind, express or implied.

Huawei Technologies Co., Ltd.

Address: Huawei Industrial Base Bantian, Longgang Shenzhen 518129 People's Republic of China Website: Email: http://www.huawei.com support@huawei.com

Issue 01 (2011-12-05)

Huawei Proprietary and Confidential Copyright Huawei Technologies Co., Ltd

About This Document

3900 Series GSM BTS V100R013C00SPC031 Upgrade Guide (V100R009 or V100R012 to V100R013,Within V100R013, M2000-Based)

About This Document

Authors
Prepared by Reviewed by Tested by Approved by GBTS software team Chen Ke, Wang Hufeng, Zeng Yongdong, Lu Xiangming, Zhong Haiquan and Zhang Yi Wang Hufeng Zhong Haiquan Date Date Date Date 2011-11-15 2011-11-25 2011-11-30 2011-12-05

Organization
Read the entire document before upgrading a 3900 GSM series base station to 3900 Series GSM BTS V100R013C00SPC031. The following table lists the contents of this document. Chapter 1Read-Ahead Information 2Overview of the Upgrade Process 3Upgrade Preparations 4Upgrade Procedure 5Upgrade Verification 6Version Rollback 7FAQs Description Describes the upgrade requirements for this version, compared with the earlier versions. Describes the process of upgrading the earlier version to this version. Describes the preparations that need to be done before the upgrade. Describes the procedures of upgrade operations. Describes how to verify the upgrade. Describes how to roll back the version if the upgrade fails. Provides answers to the frequently asked questions.

ii

Huawei Proprietary and Confidential Copyright Huawei Technologies Co., Ltd

Issue 01 (2011-12-05)

3900 Series GSM BTS V100R013C00SPC031 Upgrade Guide (V100R009 or V100R012 to V100R013,Within V100R013, M2000-Based)

Contents

Contents
Authors..........................................................................................................................................................................ii Organization..................................................................................................................................................................ii

1 Read-Ahead Information.................................................................1
1.1 Application Scope....................................................................................................................................................1 1.2 Applicable BTS Versions.........................................................................................................................................3 1.3 Impact of the Upgrade.............................................................................................................................................3 1.4 Precautions...............................................................................................................................................................4 1.4.1 Notes..................................................................................................................................................................4 1.4.2 Upgrade Precautions..........................................................................................................................................5 1.5 Mode-by-Mode Upgrade of a Multi-Mode Base Station........................................................................................6 1.5.1 Impacts on the Services of the Peer End...........................................................................................................6 1.5.2 Loading Control Rights.....................................................................................................................................6

2 Overview of the Upgrade Process....................................................1 3 Upgrade Preparations.....................................................................1

3.1 Preparation Checklist...............................................................................................................................................1 3.2 Obtaining Reference Documents and the Target Software Package.......................................................................2 3.3 Obtaining Upgrade Tools.........................................................................................................................................3 3.4 Checking the Software Version of the BTS.............................................................................................................3 3.5 Backing Up the BTS Software................................................................................................................................6 3.6 Checking the Network Status..................................................................................................................................7 3.7 Checking the Alarms of the BTS.............................................................................................................................8 3.8 Checking the Operating Status of the BSC6900.....................................................................................................9 3.9 Uploading Upgrade Software Package from the Local PC to the M2000.............................................................10

4 Upgrade Procedure.........................................................................1
4.1 Creating an Upgrade Task........................................................................................................................................1 4.2 Performing the Upgrade Task..................................................................................................................................4

5 Upgrade Verification.......................................................................1
5.1 Verification Checklist..............................................................................................................................................1 5.2 Checking the Alarm of the BTS..............................................................................................................................1 5.3 Performing Dialing Tests.........................................................................................................................................1 5.4 Analyzing Performance Counters............................................................................................................................2 Issue 01 (2011-12-05) Huawei Proprietary and Confidential Copyright Huawei Technologies Co., Ltd iii

Contents

3900 Series GSM BTS V100R013C00SPC031 Upgrade Guide (V100R009 or V100R012 to V100R013,Within V100R013, M2000-Based)

6 Version Rollback.............................................................................1
6.1 Performing a Fast Version Rollback........................................................................................................................1 6.2 One-Click Rollback.................................................................................................................................................5 6.2.1 One-Click Rollback Process..............................................................................................................................5 6.2.2 Performing One-Click Version Rollback...........................................................................................................5 6.3 Rollback Verification...............................................................................................................................................7

7 FAQs..............................................................................................1
7.1 How to Handle the Failure in Uploading the Software from the Local PC to the M2000?....................................1 7.2 Which Alarms Must Be Cleared Before the BTS Software Upgrade Starts?..........................................................2 7.3 How to Handle the BTS Software Downloading Failure?......................................................................................2 7.4 How to Handle the BTS Software Upgrade Failure?..............................................................................................3 7.5 How Do I Handle Version Verification Failure?......................................................................................................4 7.6 How Do I Judge Whether a Base Station Runs in Multi-Mode or Single-Mode? .................................................6 7.7 How Do I Grant or Cancel Loading Control Rights in GSM Mode?......................................................................7

Figure 1.1 Upgrade Record.................................................................1 Figure 1.1 Upgrade Record.................................................................1

iv

Huawei Proprietary and Confidential Copyright Huawei Technologies Co., Ltd

Issue 01 (2011-12-05)

3900 Series GSM BTS V100R013C00SPC031 Upgrade Guide (V100R009 or V100R012 to V100R013,Within V100R013, M2000-Based)

7 FAQs

Read-Ahead Information

1.1 Application Scope

You can upgrade the BTS to 3900 Series GSM BTS V100R013C00SPC031 by referring to the corresponding upgrade guides in different upgrade modes: 3900 Series GSM BTS V100R013C00SPC031 Upgrade Guide (V100R008C11 to V100R013, M2000-Based).doc 3900 Series GSM BTS V100R013C00SPC031 Upgrade Guide (V100R009 or V100R012 to V100R013, Within V100R013, M2000-Based).doc 3900 Series GSM BTS V100R013C00SPC031 Upgrade Guide (BSC6900 LMTBased).doc 3900 Series GSM BTS V100R013C00SPC031 Upgrade Guide (SMT-Based).doc

1.1 describes the mapping between the upgrade guide, upgrade mode, and upgrade scenario. Figure 1.1 Mapping between the upgrade scenario, upgrade mode, and upgrade guide Upgrade Scenario V100R008C11 to V100R013 V100R009 or V100R012 to V100R013, or Within V100R013 N/A Upgrad e Mode Upgrade Guide

Large-scale BTS upgrade on the live network (M2000-based upgrade recommended for this scenario)

M2000

3900 Series GSM BTS V100R013C00SPC031 Upgrade Guide (V100R008C11 to V100R013, M2000Based).doc

Issue 01 (2011-12-05)

Huawei Proprietary and Confidential Copyright Huawei Technologies Co., Ltd

1 Read-Ahead Information

3900 Series GSM BTS V100R013C00SPC031 Upgrade Guide (V100R009 or V100R012 to V100R013,Within V100R013, M2000-Based)

Upgrade Scenario V100R008C11 to V100R013 V100R009 or V100R012 to V100R013, or Within V100R013 Large-scale BTS upgrade on the live network (M2000based upgrade recommended for this scenario)

Upgrad e Mode

Upgrade Guide

N/A

M2000

3900 Series GSM BTS V100R013C00SPC031 Upgrade Guide (V100R009 or V100R012 to V100R013, Within V100R013, M2000Based).doc 3900 Series GSM BTS V100R013C00SPC031 Upgrade Guide (SMTBased).doc

Source version: BTS3000V100R008C11 ; BTS data configuration supporting SRAN (SMT-based upgrade not recommended for this scenario)

Local software upgrade in an emergency Warehouse upgrade Local board upgrade on the live network

SMT

Source version: BTS3000V100R008C11 ; BTS data configuration supporting SRAN (LMT-based upgrade not recommended for this scenario) N/A

Remote software upgrade in an emergency

BSC6900 LMT

3900 Series GSM BTS V100R013C00SPC031 Upgrade Guide (BSC6900 LMT-Based).doc

Warehouse upgrade and small-scale BTS upgrade on the live network

USB

GBTS Commissioning Guide

The pre-deployment upgrade indicates an upgrade scenario in which the BTS software is upgraded when the GTMU is not connected to the BSC. Version of data configuration supports SRAN: indicates that the Is Support Normalized Data Configuration parameter is set to SUPPORT(Support). It is recommended that main control boards, TRXs, UTRP boards, and UBRI boards be upgraded on the M2000. Whether monitoring boards and USCU boards need to be upgraded depends on precautions released by Huawei. Software upgrade of the boards needs to be performed on the BSC6900 LMT or SMT. For detailed operations, see the 3900 Series GSM BTS V100R013C00SPC031 Upgrade Guide (BSC6900 LMT-Based) and 3900 Series GSM BTS V100R013C00SPC031 Upgrade Guide (SMT-Based). The upgrade of a BTS from non-SRAN data configuration to SRAN data configuration can be performed on only the M2000.

Select an upgrade guide appropriate to your upgrade scenario. This document describes the BTS software upgrade from BTS3000V100R009 or
Huawei Proprietary and Confidential Copyright Huawei Technologies Co., Ltd

Issue 01 (2011-12-05)

3900 Series GSM BTS V100R013C00SPC031 Upgrade Guide (V100R009 or V100R012 to V100R013,Within V100R013, M2000-Based)

7 FAQs

BTS3000V100R012 to BTS3000V100R013 or within BTS3000V100R013 by using the M2000.

1.2 Applicable BTS Versions

1.2 lists the applicable BTS versions before upgrade.

CAUTION
For a multi-mode base station, SingleRAN3.0 or later can be upgraded directly to the target version whereas versions earlier than SingleRAN3.0 must be upgraded to SingleRAN3.0 first before it is upgraded to the target version. For the upgrade of SingleRAN3.0 and later versions, check Appendix 1 Version Mapping Information to see whether the source version is a SingleRAN version. You can obtain this appendix from the multi-mode base station release notes in the document package delivered with the software version of the multi-mode base station. 1.2 describes upgrade requirements for SingleRAN versions. For non-SingleRAN versions, contact Huawei technical support for an upgrade policy.

Figure 1.2 Applicable BTS versions Version BTS3000V100R008C11 Remarks Versions later than BTS3000V100R008C11SPC037 can be directly upgraded. Versions earlier than BTS3000V100R008C11SPC037 must be first upgraded to BTS3000V100R008C11SPC053 before being upgraded to BTS3000 V100R013. BTS3000V100R009 BTS3000V100R012 BTS3000V100R013 and later versions This version can be directly upgraded. This version can be directly upgraded. This version can be directly upgraded.

1.3 Impact of the Upgrade

Impact on Services
During software activation, ongoing services are interrupted. The interruption duration depends on the upgrade scenario, as described in 1.3.

Issue 01 (2011-12-05)

Huawei Proprietary and Confidential Copyright Huawei Technologies Co., Ltd

1 Read-Ahead Information

3900 Series GSM BTS V100R013C00SPC031 Upgrade Guide (V100R009 or V100R012 to V100R013,Within V100R013, M2000-Based)

Figure 1.1 Impact of software activation on services Upgrade Scenario From V100R009 or V100R012 to V100R013, or within V100R013 Service Interruption Duration 3 minutes

Impact on Network Communications

During software activation, the communication between the BTS and the BSC is interrupted. The interruption duration depends on the upgrade scenario, as described in 1.3. Figure 1.1 Impact of software activation on communication Upgrade Scenario From V100R009 or V100R012 to V100R013, or within V100R013 Communication Interruption Duration 2 minutes

1.4 Precautions
1.4.1 Notes
1. Determine whether the M2000 and the BSC6900 need to be upgraded according to the version configuration information released with the 3900 Series GSM BTS V100R013C00SPC031 Release Notes.doc. Services are interrupted during the upgrade. Therefore, the upgrade must be performed at the time specified by the customer. The figures in this document are captured from iManagerM2000 V200R011C00SPC200. This document uses the upgrade from BTS3000V100R009C00 to BTS3000V100R013C00SPCXXX as an example. The service interruption duration and the communication interruption duration mentioned earlier are obtained on the assumption that the network performance is the best. Therefore, the time is for reference only. BTS configurations on the BSC6900 LMT or CME require BTS configuration control rights. Therefore, do not configure a BTS when it is being upgraded by using the BSC6900 LMT or CME. Otherwise, the upgrade may fail. When performing one-click upgrade for the GBTS on the M2000, only the GTMU software and TRX software can be upgraded. If you need to upgrade other board software, see 3900 Series GSM BTS V100R013C00SPC031 Upgrade Guide (SMT-Based). When upgrading a BTS on the iManager M2000 V200R010C00SPC200 or a later version, do not turn on or turn off the automatic loading and activation switch manually, because the M2000 automatically turns on and turns off the switch. Before performing a loading task, the M2000 disables the automatic loading and activation switch. After the activation task is complete, the M2000 enables the automatic loading and activation switch. After the loading task is complete, the Auto Download Active Function Switch is OFF.

2. 3.

4.

5.

6.

7.

Huawei Proprietary and Confidential Copyright Huawei Technologies Co., Ltd

Issue 01 (2011-12-05)

3900 Series GSM BTS V100R013C00SPC031 Upgrade Guide (V100R009 or V100R012 to V100R013,Within V100R013, M2000-Based)

7 FAQs

CAUTION

All modes of a multi-mode base station and the base station controllers (if any) must be managed by the same M2000, and the modes have been bound to each other on the M2000. For details about how to determine the mode of a base station, see section 7.6"How Do I Judge Whether a Base Station Runs in Multi-Mode or Single-Mode?" For a multi-mode base station, ensure that the versions of different modes are compatible with each other after the upgrade. If a multi-mode and co-module base station is upgraded mode by mode, the upgrade interval between two modes should not exceed one day.

1.4.2 Upgrade Precautions

Table 1.1 Alarm generated on a dual-mode base station during a mode-by-mode upgrade Precautions Aspect Problem Description Description In versions earlier than BTS3900 V100R004C00SPC130(GBTS:BTS3000V100R013C 00SPC023), Input Voltage Alarm Upper Threshold is set to a small value, 57V, which leads to a false alarm. Therefore, in BTS3900 V100R004C00SPC130(GBTS:BTS3000V100R013C 00SPC023), the value of this parameter is changed to 58V. However, this change causes the alarm ALM-26271 Inter-System Monitoring Device Parameter Settings Conflict to be generated when the following conditions are met: The EMU board is shared between two modes of the dual-mode base station. The version of one mode is upgraded to BTS3900 V100R004C00SPC130 (GBTS:BTS3000V100R013C00SPC023)or a later version during a mode-by-mode upgrade.

Impact

When the EMU board is shared between two modes, the preceding alarm is generated if the values of Input Voltage Alarm Upper Threshold are inconsistent between two modes. After the versions of two modes are both upgraded to BTS3900 V100R004C00SPC130 (GBTS:BTS3000V100R013C00SPC023)or a later version, the preceding alarm is cleared because the values of Input Voltage Alarm Upper Threshold are consistent between the two modes.

Issue 01 (2011-12-05)

Huawei Proprietary and Confidential Copyright Huawei Technologies Co., Ltd

1 Read-Ahead Information

3900 Series GSM BTS V100R013C00SPC031 Upgrade Guide (V100R009 or V100R012 to V100R013,Within V100R013, M2000-Based)

Precautions Aspect Workaround

Description 1. Before the upgrade, remove the EMU board from the mode not to be upgraded by running one of the following commands: RMV BTSBRD: used for GSM RMV BRD: used for UMTS or LTE

2. If the EMU board is not removed from the mode not to be upgraded before the upgrade, manually filter out the preceding alarm after the upgrade. Probability 100%

1.5 Mode-by-Mode Upgrade of a Multi-Mode Base Station

This section provides details about upgrading one mode of a multi-mode base station. You can ignore this section if the base station to be upgraded is not a multi-mode base station.

1.5.1 Impacts on the Services of the Peer End

Upgrading the GSM mode upgrade of a GL/UL/GUL multi-mode base station will interrupt the GSM/LTE services for no more than 3 minutes if one of the following conditions is met:

Software of the shared RF modules is upgraded. Co-transmission is implemented through the ports on a board working in GSM mode.

1.5.2 Loading Control Rights

The USCU and the RF modules shared by all modes of a multi-mode base station can be upgraded with the mode that has loading control rights. The M2000 sets loading control rights automatically. For details about which mode has loading control rights, see Appendix 1 Version Mapping Information. You can obtain this appendix from the multi-mode base station release notes in the document package delivered with the software version of the multi-mode base station. If ALM-26277 Inter-System Control Rights Conflict is reported, run the SET BTSLOADCTRL command to set loading control rights. For details, see section 7.7"How Do I Grant or Cancel Loading Control Rights in GSM Mode?."

Huawei Proprietary and Confidential Copyright Huawei Technologies Co., Ltd

Issue 01 (2011-12-05)

3900 Series GSM BTS V100R013C00SPC031 Upgrade Guide (V100R009 or V100R012 to V100R013,Within V100R013, M2000-Based)

7 FAQs

Overview of the Upgrade Process

1.1 shows the BTS upgrade process. Figure 1.1 Upgrade process

Issue 01 (2011-12-05)

Huawei Proprietary and Confidential Copyright Huawei Technologies Co., Ltd

5 Upgrade Verification

3900 Series GSM BTS V100R013C00SPC031 Upgrade Guide (V100R009 or V100R012 to V100R013,Within V100R013, M2000-Based)

Huawei Proprietary and Confidential Copyright Huawei Technologies Co., Ltd

Issue 01 (2011-12-05)

3900 Series GSM BTS V100R013C00SPC031 Upgrade Guide (V100R009 or V100R012 to V100R013,Within V100R013, M2000-Based)

7 FAQs

3
SN 1 2 3 4 5 6 7 8 9 Item

Upgrade Preparations

3.1 Preparation Checklist

3.1 describes items to be checked before an upgrade and the checking criteria. Figure 1.2 Preparation checklist Criteria The reference documents and the upgrade software for all boards are ready. The upgrade tools are ready. The version information about all boards is obtained. The software of the BTS is backed up. The KPI report is saved. The boards of the BTS run properly. The BSC6900 and BTS are working properly. The software is uploaded from the local PC to the M2000 server. The upgrade record is ready.

Obtaining Reference Documents and the Target Software Package Obtaining Upgrade Tools Checking the Software Version of the BTS Backing Up the BTS Software Checking the Network Status Checking the Alarms of the BTS Checking the Operating Status of the BSC6900 Uploading Upgrade Software Package from the Local PC to the M2000 Arranging for the Upgrade Record

Issue 01 (2011-12-05)

Huawei Proprietary and Confidential Copyright Huawei Technologies Co., Ltd

5 Upgrade Verification

3900 Series GSM BTS V100R013C00SPC031 Upgrade Guide (V100R009 or V100R012 to V100R013,Within V100R013, M2000-Based)

3.2 Obtaining Reference Documents and the Target Software Package

Three days before the upgrade, download the following reference documents and upgrade software package from http://support.huawei.com.
The decompression operations in this document are based on extracting a file to the current folder.

Obtaining Reference Documents

Obtain the following documents:

3900 Series GSM BTS V100R013C00SPC031 Upgrade Guide (V100R008C11 to V100R013C00, M2000-Based).doc 3900 Series GSM BTS V100R013C00SPC031 Upgrade Guide (V100R009 or V100R012 to V100R013C00, Within V100R013C00, M2000-Based).doc 3900 Series GSM BTS V100R013C00SPC031 Upgrade Guide (BSC6900 LMTBased).doc 3900 Series GSM BTS V100R013C00SPC031 Upgrade Guide (SMT-Based).doc 3900 Series GSM BTS V100R013C00SPC031 Release Notes.doc

Creating the Upgrade Software Package BTS3000V100R013C00SP31.zip

After obtaining the upgrade software package from the Software Center of http://support.huawei.com, you must create the BTS3000V100R013C00SP31.zip upgrade software package to ensure that the version of the vercfg.xml file is consistent with the BTS version before the upgrade. The procedure for creating the BTS3000V100R013C00SP31.zip upgrade software package is as follows: Step 1 Decompress the obtained upgrade software package. Ensure that the following files are present:

BTS3000V100R013C00SP31.zip BTS3000V100R013C00SP31 UPDRISKV1.zip BTS3000ROMV100R013C00SP31.zip BTS3000V100R013C00SP31.csp BTSM.zip vercfg.zip

Step 2 Decompress the BTS3000V100R013C00SP31.zip. Ensure that the following files are present:

Bootrom.zip Bootrom.sgn Download.zip Download.sgn vercfg.xml vercfg.sgn vercfg1.xml vercfg1.sgn

Huawei Proprietary and Confidential Copyright Huawei Technologies Co., Ltd

Issue 01 (2011-12-05)

3900 Series GSM BTS V100R013C00SPC031 Upgrade Guide (V100R009 or V100R012 to V100R013,Within V100R013, M2000-Based)

7 FAQs

vercfg2.xml vercfg2.sgn VERMATCH.XML (which is available only in the software package of the multi-mode base station) VERMATCH.SGN (which is available only in the software package of the multi-mode base station)

Step 3 Perform operations according to the version before the upgrade as described in 3. Figure 1.1 Handling suggestion Version Before Upgrade BTS3000V100R009 BTS3000V100R012 or BTS3000V100R013 without a UTRP configured BTS3000V100R012 or BTS3000V100R013 with a UTRP configured Handling Suggestion Operations are not required. Operations are not required.

Remove the vercfg.xml and vercfg.sgn files from the BTS3000V100R013C00SP31 folder. Rename the vercfg2.xml and vercfg2.sgn files in the BTS3000V100R013C00SP31 folder vercfg.xml and vercfg.sgn respectively.

The BTS3000V100R013C00SP31 folder functions as the upgrade software package. ----End

3.3 Obtaining Upgrade Tools

Arrange for the following upgrade tools:

MSs with SIMs for dialing tests Maintenance terminal or portable computer on which the M2000 client is installed

3.4 Checking the Software Version of the BTS

Check and record the software version of the BTS for version verification and rollback. Perform the following steps to check the software version of the BTS: Step 1 Log in to the M2000 client, and then choose Software > Software Browser. The Software Browser tab page is displayed.

Issue 01 (2011-12-05)

Huawei Proprietary and Confidential Copyright Huawei Technologies Co., Ltd

5 Upgrade Verification

3900 Series GSM BTS V100R013C00SPC031 Upgrade Guide (V100R009 or V100R012 to V100R013,Within V100R013, M2000-Based)

Step 2 On the Software Browser tab page, click the NE tab. Click NE in the upper left corner. In the displayed list, select GBTS, and then select the current BSC, as shown in 1.1. Figure 1.1 NE information

Huawei Proprietary and Confidential Copyright Huawei Technologies Co., Ltd

Issue 01 (2011-12-05)

3900 Series GSM BTS V100R013C00SPC031 Upgrade Guide (V100R009 or V100R012 to V100R013,Within V100R013, M2000-Based)

7 FAQs

Step 3 On the Query Running Version tab page, select the NE and board to be queried, and then click Query, as shown in 1.1. Figure 1.1 Querying the running version

Issue 01 (2011-12-05)

Huawei Proprietary and Confidential Copyright Huawei Technologies Co., Ltd

5 Upgrade Verification

3900 Series GSM BTS V100R013C00SPC031 Upgrade Guide (V100R009 or V100R012 to V100R013,Within V100R013, M2000-Based)

Step 4 On the Query Running Version tab page, view the running software version of each board, as shown in 1.1. Figure 1.1 Querying the result

Click Save to save the result as an .xls file. In this way, you can compare the current BTS software version with the target BTS software version after the upgrade is complete. This file backs up information about the BTS version used before the upgrade and can remind users of the rollback target version when a rollback is required.

----End

3.5 Backing Up the BTS Software

Before the upgrade, you need to back up the current BTS software so that a version rollback is possible if the upgrade fails. Step 1 Log in to the M2000 client, and then choose Software > Software Browser. The Software Browser tab page is displayed. Step 2 On the Software Browser tab page, click the OMC Server tab. On the OMC Server tab page, click GBTS in the navigation tree, as shown in 1.1.

Huawei Proprietary and Confidential Copyright Huawei Technologies Co., Ltd

Issue 01 (2011-12-05)

3900 Series GSM BTS V100R013C00SPC031 Upgrade Guide (V100R009 or V100R012 to V100R013,Within V100R013, M2000-Based)

7 FAQs

Figure 1.1 Software Browser tab page

Step 3 On the Software tab page, select the version of the software to be backed up from the Version list.
If the software to be backed up is not displayed in the Version list field on the M2000, visit http://support.huawei.com and click Software Center to download the software to be backed up.

Step 4 Click Transfer, choose From OMC Server to OMC Client, and then select a local directory as the backup directory. Step 5 Click Confirm. The system downloads the backup software from the M2000 to the local PC. On the FTP Task tab page, view the file transfer progress. If the progress reaches 100%, the file is successfully downloaded. ----End

3.6 Checking the Network Status

Save the latest KPI report using the M2000 and check the KPI items listed in section 5.4"Analyzing Performance Counters."

Issue 01 (2011-12-05)

Huawei Proprietary and Confidential Copyright Huawei Technologies Co., Ltd

5 Upgrade Verification

3900 Series GSM BTS V100R013C00SPC031 Upgrade Guide (V100R009 or V100R012 to V100R013,Within V100R013, M2000-Based)

CAUTION
Before upgrading one mode of a multi-mode base station, check the status of the other modes by referring to the upgrade verification description in the corresponding upgrade guide. Rectify any faults before the upgrade.

3.7 Checking the Alarms of the BTS

Check the BTS to be upgraded, and back up the entire alarm record for comparing the alarms before and after the upgrade. Step 1 Log in to the M2000 client, and then choose Monitor > Browse Alarm List. Step 2 Click the Basic Setting tab in the Filter dialog box, and then select Unacknowledged and Uncleared and Acknowledged and Uncleared in the Status check box. Deselect Unacknowledged and Cleared and Acknowledged and Cleared. Step 3 Click the Alarm Source tab in the Filter dialog box, and then select Custom on the Alarm Source tab page, as shown in 1.1. Figure 1.1 Setting alarm filtering conditions

Step 4 Click Add, and then choose NE. The NE dialog box is displayed. Step 5 Select the NEs that need to filter alarms. Step 6 Click OK. The Filter dialog box is displayed. In this way, all the BTSs and their controlling BSCs are displayed in the Selected Alarm Source pane. Step 7 Click OK. All the reported alarms are listed in the Browse Alarm List tab page. Step 8 Right-click an alarm on the alarm list, and then choose Save > Save All Records to save all the alarm information.

Huawei Proprietary and Confidential Copyright Huawei Technologies Co., Ltd

Issue 01 (2011-12-05)

3900 Series GSM BTS V100R013C00SPC031 Upgrade Guide (V100R009 or V100R012 to V100R013,Within V100R013, M2000-Based)

7 FAQs

Generation of some alarms leads to an upgrade failure. For details, see section 7.2"Which Alarms Must Be Cleared Before the BTS Software Upgrade Starts?"

----End

3.8 Checking the Operating Status of the BSC6900

To ensure that the BSC6900 is working properly, check the operating status of the BSC6900 during off-peak traffic hours. To check the operating status of the BSC6900, perform the following steps: Step 1 Log in to the M2000 client, and then choose Maintenance > Network Health Check > NE Health Check. Step 2 On the displayed NE Health Check tab page, click .

Step 3 In the displayed Create Task dialog box, set the parameters related to the health check task. Do as follows:

In the Scenario area, select Upgrade Check from the drop-down list box. Enter a task name in the Name text box. In the Select NE area, select the NE to be checked. In the Time Setting area, click Instant.

Step 4 Click Next, and then set the Health Check period in the displayed Time Setting dialog box.
The data that exists in the Health Check period will be analyzed. The collection period of a health check task before an upgrade must be 24 hours.

Step 5 Click Finish. A health check task is created. The health check progress is displayed. Step 6 Select a task from the Finished Tasks list on the left, and then select the task on the right. Right-click the task, and then choose View Report from the shortcut menu. Step 7 In the displayed Health Check Report dialog box, select the task, and then click Open to check whether all the check items are normal. For details, see 7. Figure 1.2 Description of check results If The total number of unpassed or unsuccessfully executed items is greater than 0. The total number of unpassed or unsuccessfully executed items is equal to 0. Then The BSC6900 is faulty. You must solve problems according to the report, and then perform upgrade operations. The BSC6900 is working properly. Then, you can perform the upgrade operations.

You can save the NE health check report as an .html file or .doc file.

Issue 01 (2011-12-05)

Huawei Proprietary and Confidential Copyright Huawei Technologies Co., Ltd

5 Upgrade Verification

3900 Series GSM BTS V100R013C00SPC031 Upgrade Guide (V100R009 or V100R012 to V100R013,Within V100R013, M2000-Based)
If you save the report as an .html file, view the report online or click Save As to save the report on your local PC. If you save the report as a .doc file, click Save As to save the report on your local PC.

3.9 Uploading Upgrade Software Package from the Local PC to the M2000
To upload the upgrade software from the local PC to the M2000 server, perform the following steps: Step 1 Copy the BTS3000V100R013C00SP31 folder created in section 3.2"Obtaining Reference Documents and the Target Software Package" to a directory on your local PC.
In this document, the software stored directory is D:\iManagerM2000Client.

Step 2 Log in to the M2000 client, and then choose Software > NE File Transfer. The NE File Transfer dialog box is displayed. Step 3 In the NE File Transfer dialog box, set Direction to From OMC Client to OMC Server, NE Type to GBTS, and File Type to Software, as shown in 1.1. Figure 1.1 Uploading the upgrade software from the OMC client to the OMC server

Step 4 Click Select. In the displayed Select dialog box, select the BTS3000V100R013C00SP31 folder, as shown in 1.1.

10

Huawei Proprietary and Confidential Copyright Huawei Technologies Co., Ltd

Issue 01 (2011-12-05)

3900 Series GSM BTS V100R013C00SPC031 Upgrade Guide (V100R009 or V100R012 to V100R013,Within V100R013, M2000-Based)

7 FAQs

Figure 1.1 Selecting the folder where the upgrade software is stored after decompression

Step 5 Click OK.

If the version software integrity is corrupted, the M2000 client prompts a message, as shown in 1.1. Perform operations by following the instructions described in the following table.

If... The message reads "There is no vercfg.xml in current directory." The message reads "Length of following files specified by vercfg.xml is different from actual files."

Then... Check whether the downloaded software package contains all the files decompressed in section 2. If it does, re-load the software package. The software package is corrupted. Re-obtain it.

Figure 1.1 Message

Issue 01 (2011-12-05)

Huawei Proprietary and Confidential Copyright Huawei Technologies Co., Ltd

11

5 Upgrade Verification

3900 Series GSM BTS V100R013C00SPC031 Upgrade Guide (V100R009 or V100R012 to V100R013,Within V100R013, M2000-Based)
If the BTS software fails to be uploaded, see section 7.1"How to Handle the Failure in Uploading the Software from the Local PC to the M2000?"

Step 6 Click OK in the NE File Transfer dialog box.

If the version exists, you need to replace the original software package with the new software package.

The system uploads the upgrade software from the local PC to the M2000. On the FTP Task tab page, view the file transfer progress. If the progress reaches 100%, the file is successfully uploaded. ----End

12

Huawei Proprietary and Confidential Copyright Huawei Technologies Co., Ltd

Issue 01 (2011-12-05)

3900 Series GSM BTS V100R013C00SPC031 Upgrade Guide (V100R009 or V100R012 to V100R013,Within V100R013, M2000-Based)

7 FAQs

4
BTS Software Upgrade Scenario

Upgrade Procedure

4.1 Creating an Upgrade Task

This section uses S4/4/4 DRFU + GRFU + GTMU as an example to describe the duration of the BTS software loading during an upgrade in different scenarios and loading modes, as listed in 4.1. Figure 1.3 Duration of the upgrade in different scenarios and loading modes Ordinary Loading Mode 76 minutes Fast Loading Mode (No Service) 20 minutes Fast Loading Mode (with Services Carried by the BCCH TRX) 20 minutes

V100R009 or V100R012 to V100R013 or within V100R013

A maximum of 100 upgrade tasks can be performed on the M2000 simultaneously. A maximum of 600 BTSs can be upgraded at a time, but you are advised to upgrade 300 BTSs at a time. You can load 100 BTSs (in parallel mode) of one BSC at a time. If the number of BTSs to be loaded on the BSC exceeds 100, every 100 BTSs increase the loading duration at a step equal to the time it takes for 100 BTSs to be loaded. Do not reset a board during the period between loading software to and activating software on the board. To create an upgrade task, perform the following steps: Step 1 Log in to M2000 client, and then choose Software > NE Upgrade Task Management > NE Upgrade Task. The NE Upgrade Task tab page is displayed. Step 2 On the NE Upgrade Task tab page, click Create in the upper left corner. In the displayed list, select GBTS.

Issue 01 (2011-12-05)

Huawei Proprietary and Confidential Copyright Huawei Technologies Co., Ltd

5 Upgrade Verification

3900 Series GSM BTS V100R013C00SPC031 Upgrade Guide (V100R009 or V100R012 to V100R013,Within V100R013, M2000-Based)

If a message is prompted, indicating that the M2000 CPU is overloaded, suspend the upgrade task for a while. If theM2000 CPU is overloaded for one or two hours, contact Huawei for technical support.

Step 3 In the GBTS-NE Upgrade Wizard dialog box, set parameters and click Next, as shown in 1.1. Do as follows:

Enter a task name in the Task Name text box. Retain the default setting Upgrade in the Upgrade Type text box. Select NE(s) to be upgraded: When upgrading a single BTS, search the NE by entering the NE name. When upgrading BTSs in batches, select BSC, Connection Status, NE Type, and Multi-Mode to categorize the BTSs.

Figure 1.1 GBTS-NE Upgrade Wizard

Step 4 Set the upgrade parameters, as shown in 1.1.

Select Software in the Type text box. Select BTS3000V100R013C00SP31 in the Version text box. Select Download and Activate in the Upgrade Step text box. Select Manual execution in the Execution Type text box for the activation upgrade step and select Automatic execution in the Execution Type text box for the download upgrade step. Select Abis Quick Load Mode(for GSM Software): Load without service, the default value, in the Upgrade Parameter text box.

Huawei Proprietary and Confidential Copyright Huawei Technologies Co., Ltd

Issue 01 (2011-12-05)

3900 Series GSM BTS V100R013C00SPC031 Upgrade Guide (V100R009 or V100R012 to V100R013,Within V100R013, M2000-Based)

7 FAQs

Figure 1.1 Setting upgrade parameters

If you need to load the BTS software quickly and service interruption is tolerable, select Fastest load (all service will be interrupted!). If you need to load the BTS software quickly and all the services except the services carried by the BCCH TRX can be interrupted, select Faster load with only BCCH TRX in Service. Download and Activate are mandatory. The upgrade steps are categorized into:
Automatic execution: The system performs the upgrade step by step automatically. Manual execution: The upgrade is suspended till operators proceed to the next upgrade step manually. Scheduled execution: The system performs an upgrade step at a specified time.

The system downloads and activates the BTS software in sequence. You can download the BTS software at day time and activate it at night when:
Operators require short upgrade duration.

The transmission between the M2000 and the BTS is unsatisfactory, which prolongs the BTS software downloading.

Step 5 Click Next to check that the information about the upgrade task is correct and then click Finish. An upgrade task is created successfully. The system performs downloads BTS software automatically. After the operations are complete, the system suspends the upgrade task till users activate the BTS software manually.

For details about the upgrade failure, see section 7.3"How to Handle the BTS Software Downloading Failure?"

Issue 01 (2011-12-05)

Huawei Proprietary and Confidential Copyright Huawei Technologies Co., Ltd

5 Upgrade Verification

3900 Series GSM BTS V100R013C00SPC031 Upgrade Guide (V100R009 or V100R012 to V100R013,Within V100R013, M2000-Based)

For a multi-mode base station, if version verification fails, rectify the fault by referring to section 7.5"How Do I Handle Version Verification Failure?". ----End

4.2 Performing the Upgrade Task

Activating the BTS software will interrupt ongoing services. Therefore, you must activate the BTS software at the specified time. To perform the upgrade task, do as follows: Step 1 On the M2000 client, choose Software > NE Upgrade Task Management > NE Upgrade Task. The NE Upgrade Task tab page is displayed. Step 2 In the navigation tree on the left pane of the NE Upgrade Task tab page, choose Upgrade Task > GBTS > Running, as shown in 1.1.

Huawei Proprietary and Confidential Copyright Huawei Technologies Co., Ltd

Issue 01 (2011-12-05)

3900 Series GSM BTS V100R013C00SPC031 Upgrade Guide (V100R009 or V100R012 to V100R013,Within V100R013, M2000-Based)

7 FAQs

Figure 1.1 Selecting Running

Step 3 Select the created NE upgrade task (You can press and hold Ctrl or Shift to select multiple NEs, or move and hold the pointer to select multiple NEs). Right-click the NE and choose Manual Execute to activate the BTS software, as shown in 1.1.

Issue 01 (2011-12-05)

Huawei Proprietary and Confidential Copyright Huawei Technologies Co., Ltd

5 Upgrade Verification

3900 Series GSM BTS V100R013C00SPC031 Upgrade Guide (V100R009 or V100R012 to V100R013,Within V100R013, M2000-Based)

Figure 1.1 Selecting Waiting

Step 4 View the progress displayed in the Summary Info area on the NE Upgrade Task tab page.

If the progress of the BTS software activation reaches 100%, the BTS software is activated and starts to reset itself. Check whether a GSM Cell out of Service alarm is generated on the upgraded BTS. Wait five minutes for the alarm to be cleared. If the alarm is cleared, the BTS is upgraded successfully and services are restored. If the alarm persists, the upgrade fails. If the progress of the BTS software activation cannot reach 100%, the upgrade fails.
For details about the upgrade failure, see section 7.4"How to Handle the BTS Software Upgrade Failure?"

----End

Huawei Proprietary and Confidential Copyright Huawei Technologies Co., Ltd

Issue 01 (2011-12-05)

3900 Series GSM BTS V100R013C00SPC031 Upgrade Guide (V100R009 or V100R012 to V100R013,Within V100R013, M2000-Based)

7 FAQs

5
Figure 1.4 Verification checklist No. 1 2 3 Item

Upgrade Verification

5.1 Verification Checklist

5.1 describes items to be verified after the upgrade and the verification criteria.

Criterion After the upgrade, new alarms are not reported, and boards are not reset unexpectedly. The tests are passed. Compared with the performance counters before the upgrade, the performance counters within one hour after the upgrade and in the busy hours of the next day do not deteriorate.

Checking the Alarm of the BTS Performing Dialing Tests Analyzing Performance Counters

5.2 Checking the Alarm of the BTS

After the upgrade, check for alarms by referring to section 3.7"Checking the Alarms of the BTS", and compare the alarms with those reported before the upgrade. If new alarms are generated, see the BSC6900 LMT Online Help.
On the BSC6900 LMT, click Help. In the displayed BSC6900 LMT Online Help, see the BSC6900 GSM Alarm Reference to troubleshoot the BTS.

5.3 Performing Dialing Tests

After the software upgrade is complete, the contractor of the customer performs the dialing tests. During the dialing tests, anomalies such as call drop, one-way audio, or noise are not experienced.
Issue 01 (2011-12-05) Huawei Proprietary and Confidential Copyright Huawei Technologies Co., Ltd 1

5 Upgrade Verification

3900 Series GSM BTS V100R013C00SPC031 Upgrade Guide (V100R009 or V100R012 to V100R013,Within V100R013, M2000-Based)

5.4 Analyzing Performance Counters

After a version upgrade is complete, measure performance counters for more than two measurement periods during busy hours. One measurement period usually lasts for one hour or half an hour. Compare statistics of the performance counters with statistics of those measured during the same period of time one week before the upgrade. If statistics of the performance counters do not fluctuate noticeably, this upgrade is successful. The performance counters are as follows: 1. Traffic volume (difference not more than 15%): Traffic Volume on TCH, Throughput of Downlink GPRS RLC Data Blocks, and Throughput of Downlink EGPRS RLC Data Blocks Call setup success rate (difference not more than 5%): TCH Seizure Requests (Traffic Channel), Failed TCH Seizures due to Busy TCH (Traffic Channel), and Successful TCH Seizures (Traffic Channel) Call drop rate (difference not more than 0.4%): Call Drops on Traffic Channel, Call Drops due to Equipment Failure (Traffic Channel), Call Drop Rate on TCHF per cell, and Call Drop Rate on TCHH per cell Handover success rate (difference not more than 1%): Success Rate of Incoming Internal Inter-Cell Handovers, Success Rate of Outgoing Internal Inter-Cell Handovers, and Successful TCH Seizures in TCH handovers (Traffic Channel) Congestion rate (difference not more than 5%): Failed TCH Seizures in TCH Handovers due to Busy TCH (Traffic Channel), Congestion Rate on SDCCH per CELL (due to Busy), Failed SDCCH Seizures due to Busy SDCCH, and Congestion Rate on TCH (All Channels Busy) Assignment success rate (difference not more than 2%): Successful Downlink Assignment Rate and Successful Uplink Assignment Rate

2.

3.

4.

5.

6.

Huawei Proprietary and Confidential Copyright Huawei Technologies Co., Ltd

Issue 01 (2011-12-05)

3900 Series GSM BTS V100R013C00SPC031 Upgrade Guide (V100R009 or V100R012 to V100R013,Within V100R013, M2000-Based)

7 FAQs

Version Rollback

If the network malfunctions after the upgrade or the KPIs after the upgrade do not meet the operator's requirements, roll back the version and report the event to Huawei.

For a multi-mode base station, if multiple modes that have been upgraded to the target versions need to be rolled back, it is recommended that all the target versions be rolled back to the source versions. On the M2000 client, click and select the NE, then run the DSP BTSSWRBKCAP command to check whether a fast version rollback can be implemented. If the result shows that there is a software version that can be rolled back, perform the steps described in section 6.1"Performing a Fast Version Rollback." If there is no version that can be rolled back, perform the steps described in section 6.2"One-Click Rollback."

If network reconfiguration is required after the upgrade is complete, contact Huawei for technical support before performing the version rollback.

6.1 Performing a Fast Version Rollback

Loading software is not required by the fast version rollback. Therefore, the duration of fast version rollback is shorter than that of one-click version rollback.The step is as following: Step 1 Log in to M2000 client, and then choose Software > NE Upgrade Task Management > NE Upgrade Task. The NE Upgrade Task tab page is displayed. Step 2 On the displayed NE Upgrade Task tab page, click Create in the upper left corner. On the displayed list, select GBTS.
Issue 01 (2011-12-05) Huawei Proprietary and Confidential Copyright Huawei Technologies Co., Ltd 1

7 FAQs

3900 Series GSM BTS V100R013C00SPC031 Upgrade Guide (V100R009 or V100R012 to V100R013,Within V100R013, M2000-Based)

Step 3 In the displayed GBTS-NE Upgrade Wizard dialog box, set the rollback parameters, as shown in 1.1.

Enter a task name in the Task Name text box. Select Rollback in the Upgrade Type text box. Select NE(s) whose version is to be rolled back: When rolling back the version of a single BTS, search the NE by entering the NE name. When rolling back the version of BTSs in batches, select BSC, Connection Status, NE Type, and Multi-mode to categorize the BTSs.

CAUTION
When rolling back upper-level and lower-level BTSs in cascaded mode on the M2000, if the upper-level BTS is rolled back and reset first, the communication between the lower-level BTS and the M2000 is interrupted. Therefore, the M2000 shows that the lower-level BTS fails to be rolled back due to timeout. The lower-level BTS, however, is actually rolled back successfully. To avoid this problem, it is recommended that you roll back cascaded BTSs one by one. Figure 1.1 GBTS-NE Upgrade Wizard

Step 4 Click Next.

Huawei Proprietary and Confidential Copyright Huawei Technologies Co., Ltd

Issue 01 (2011-12-05)

3900 Series GSM BTS V100R013C00SPC031 Upgrade Guide (V100R009 or V100R012 to V100R013,Within V100R013, M2000-Based)

7 FAQs

Step 5 Retain the default setting Automatic Execution of Execute Type, and then click Next, as shown in 1.1. Figure 1.1 Selecting Rollback

Issue 01 (2011-12-05)

Huawei Proprietary and Confidential Copyright Huawei Technologies Co., Ltd

7 FAQs

3900 Series GSM BTS V100R013C00SPC031 Upgrade Guide (V100R009 or V100R012 to V100R013,Within V100R013, M2000-Based)

Step 6 Check the version information and patch information, and then click Continue, as shown in 1.1. Figure 1.1 Check result

For a multi-mode base station, if version verification fails, rectify the fault by referring to section 7.5"How Do I Handle Version Verification Failure?". Step 7 Click Finish to perform a fast rollback task. Step 8 On the left of the NE Upgrade Task tab page, choose Upgrade Task > GBTS > Running, you may check the Status and Percent columns in the Summary Info area below.

If the progress reaches 100%, the BTS software is activated successfully. Check whether a GSM Cell out of Service alarm is generated on the BTS whose version has been rolled back. Wait five minutes for the alarm to be cleared. If the alarm is cleared, the BTS version is rolled back successfully and services are restored. If the alarm persists, the rollback fails. If the progress cannot reach 100%, the rollback fails.
Contact Huawei for technical support after the rollback fails.

----End

Huawei Proprietary and Confidential Copyright Huawei Technologies Co., Ltd

Issue 01 (2011-12-05)

3900 Series GSM BTS V100R013C00SPC031 Upgrade Guide (V100R009 or V100R012 to V100R013,Within V100R013, M2000-Based)

7 FAQs

6.2 One-Click Rollback

6.2.1 One-Click Rollback Process
6.2.1 shows the one-click rollback process.

Before performing step 1 and step 2, replace BTS3000V100R013C00SP31 with the backup software version described in section 3.5"Backing Up the BTS Software." Figure 1.5 Rollback process Step 1 3 Reference 3.9Uploading Upgrade Software Package from the Local PC to the M2000 6.2.2Performing One-Click Version Rollback Duration 1 minute -

6.2.2 Performing One-Click Version Rollback

Step 1 Log in to M2000 client, and then choose Software > NE Upgrade Task Management > NE Upgrade Task. The NE Upgrade Task tab page is displayed. Step 2 On the displayed NE Upgrade Task tab page, click Create in the upper left corner. In the displayed list, select GBTS. Step 3 In the displayed GBTS-NE Upgrade Wizard dialog box, set parameters as following, as shown in 1.1.

Enter a task name in the Task Name text box. Retain the default setting Upgrade in the Upgrade Type text box. NEs to Be Selected: When rolling back a single BTS, search the NE by entering the NE name. When rolling back the version of BTSs in batches, select BSC, NE Type, and Multi-mode to categorize the BTSs.

Issue 01 (2011-12-05)

Huawei Proprietary and Confidential Copyright Huawei Technologies Co., Ltd

7 FAQs

3900 Series GSM BTS V100R013C00SPC031 Upgrade Guide (V100R009 or V100R012 to V100R013,Within V100R013, M2000-Based)

Figure 1.1 Setting parameters

Step 4 Click Next. Step 5 Set the rollback parameters, as shown in 1.1.

Select Software, BTS3000V100R009C00. Select Download, and set parameters. You are advised to select Load without service interruption, because the ongoing services in Load without service interruption mode are not interrupted. Set Execute Type to Automatic Execution.

If you need to load the BTS software quickly and service interruption is tolerable, select Fastest load (all service will be interrupted!). If you need to load the BTS software quickly and all the services except the services carried by the BCCH TRX can be interrupted, select Faster load with only BCCH TRX in Service.

Select Activate and Automatic execution, as shown in 1.1.

Huawei Proprietary and Confidential Copyright Huawei Technologies Co., Ltd

Issue 01 (2011-12-05)

3900 Series GSM BTS V100R013C00SPC031 Upgrade Guide (V100R009 or V100R012 to V100R013,Within V100R013, M2000-Based)

7 FAQs

Figure 1.1 GBTS-NE Upgrade Wizard

Step 6 Click Next to check that the information about the BTS version rollback is correct and click Finish. Step 7 On the left of the NE Upgrade Task tab page, select Upgrade Task > GBTS > Running, check the Status and Percent columns in the Summary Info area below.

If the progress reaches 100%, the BTS version is rolled back successfully. If the progress cannot reach 100%, the BTS version rollback fails.

If the BTS version rollback fails, see section 7.4How to Handle the BTS Software Upgrade Failure?

For a multi-mode base station, if version verification fails, rectify the fault by referring to section 7.5"How Do I Handle Version Verification Failure?". ----End

6.3 Rollback Verification

See 5.1 to check whether the BTS version rollback is successful.

Issue 01 (2011-12-05)

Huawei Proprietary and Confidential Copyright Huawei Technologies Co., Ltd

3900 Series GSM BTS V100R013C00SPC031 Upgrade Guide (V100R009 or V100R012 to V100R013,Within V100R013, M2000-Based)

7 FAQs

7
Figure 1.6 FAQ table No. 1 2 3 4 5 6 7 Question How to Handle the BTS Software Downloading Failure? How to Handle the BTS Software Upgrade Failure? How Do I Handle Version Verification Failure?

FAQs

How to Handle the Failure in Uploading the Software from the Local PC to the M2000? Which Alarms Must Be Cleared Before the BTS Software Upgrade Starts?

How Do I Judge Whether a Base Station Runs in Multi-Mode or Single-Mode? How Do I Grant or Cancel Loading Control Rights in GSM Mode?

7.1 How to Handle the Failure in Uploading the Software from the Local PC to the M2000?
The upload fails because the software package verification fails on the M2000. In this case, perform the following steps:

Ensure that the file name of the upload folder is BTS3000V100R013C00SP31 and that all the letters are in upper case. Ensure that all the settings are correct before you retry the upload.
The upload folder BTS3000V100R013C00SP31 includes:

Issue 01 (2011-12-05)

Huawei Proprietary and Confidential Copyright Huawei Technologies Co., Ltd

7 FAQs

3900 Series GSM BTS V100R013C00SPC031 Upgrade Guide (V100R009 or V100R012 to V100R013,Within V100R013, M2000-Based)
Bootrom.sgn Bootrom.zip Download.sgn Download.zip vercfg.sgn vercfg.xml VERMATCH.XML (which is available only in the software package of the multi-mode base station) VERMATCH.SGN (which is available only in the software package of the multi-mode base station)

Ensure that the file vercfg.xml file is replaced as required according to section 3.2"Obtaining Reference Documents and the Target Software Package" before you retry the upload.

If the problem persists, contact Huawei technical support.

7.2 Which Alarms Must Be Cleared Before the BTS Software Upgrade Starts?
Check for active alarms before the BTS software upgrade by referring to 3.7Checking the Alarms of the BTS. Clear all alarms indicating link failures before upgrading the BTS software, such as ALM-26235 RF Unit Maintenance Link Failure and ALM-21807 OML Fault

Before upgrading a multi-mode base station, also clear the following alarms:

ALM-26270 Inter-System Communication Failure ALM-26272 Inter-System RF Unit Parameter Settings Conflict ALM-26274 Inter-System Board Object Configuration Conflict ALM-26277 Inter-System Control Rights Conflict ALM-26279 Inter-System Board Installation and Configuration Mismatch

7.3 How to Handle the BTS Software Downloading Failure?

To handle a software downloading failure, perform the following steps:

Collect the detailed information about the software loading failure.

Collecting method Double-click the progress bar for information about the loading failure. The Detail dialog box is displayed, showing the detailed information.

Common failure information The common failure information includes "BTS management rights not obtained" or "OML disconnected" or "No enough FLASH space".

Huawei Proprietary and Confidential Copyright Huawei Technologies Co., Ltd

Issue 01 (2011-12-05)

3900 Series GSM BTS V100R013C00SPC031 Upgrade Guide (V100R009 or V100R012 to V100R013,Within V100R013, M2000-Based)

7 FAQs

If the fault cannot be rectified based on to the detailed failure information, you need to contact Huawei for technical support and record the related information. 7.4 describes the data to be collected for handling a BTS software loading failure.

7.4 How to Handle the BTS Software Upgrade Failure?

Upgrade failures may be caused by multiple reasons. Contact Huawei technical support. Follow the instructions of Huawei engineers and collect the detailed information about the software upgrade failure. 7.4 lists detailed information to be collected for a software upgrade failure. Figure 1.7 Detailed information about the software upgrade failure Data Collection Detailed information about the upgrade Operation Double-click the progress field to open the Detail dialog box, which provides the detailed information about upgrade failure. On the left of the NE Upgrade Task tab page, select Upgrade Task > GBTS > Already, check the failed task, double-click the task and see the details. Log in to the FTP file server installed on the M2000 by running the command in the Run dialog box by using the PC. Obtain the messages traced in real time: /opt/OMC/var/logs/iMAP.swm_agent.trace. Obtain the messages in history trace results: for example, /opt/OMC/var/logs/tracebak/ iMAP.swm_agent.trace.20090719103550.tar.gz. Where, 20090719103550 indicates the time when the file is generated. Download the files from the FTP server to a PC. M2000 mediation logs Log in to the FTP file server installed on the M2000 by running a command in the Run dialog box by using the PC. Obtain the messages traced in real time: /opt/OMC/var/logs/iMAP.med*_agent.trace. Here, * is the wildcard. Different traces must be obtained on a one-by-one basis. Obtain the messages in history trace results: /opt/OMC/var/logs/tracebak/ iMAP.med*_agent.trace.20090719103550.tar.gz. Here, 20090719103550 indicates the time when the file is generated. Download the files from the FTP server to a PC.

M2000 common layer logs

Issue 01 (2011-12-05)

Huawei Proprietary and Confidential Copyright Huawei Technologies Co., Ltd

7 FAQs

3900 Series GSM BTS V100R013C00SPC031 Upgrade Guide (V100R009 or V100R012 to V100R013,Within V100R013, M2000-Based)

Data Collection BSC logs

Operation On the BSC6900 LMT, run the COL LOG command and select OPT_LOG and OMU_LOG in the Log File Type drop-down list. Wait until the download is complete. Then, run the LST LOGRSTINFO command to obtain the name and path of the generated file. Log in to the BSC6900 file server and obtain the logs.

BTS configuration data

On the BSC6900 LMT, run the LST OMUAREA command to query whether the active directory is version_a or version_b. Log in to the BSC6900 file server. Save all the files in the directory \mbsc\bam\version_a\ftp\bts_upgrade or \mbsc\bam\version_b\ftp\bts_upgrade.

BTS logs

On the BSC6900 LMT, run the STR BTSLOG command to extract the BTS logs. Then, run the ULD BTSLOG command to save the BTS logs to the local PC.

Alarm information

1. 2. 3.

Log in to the M2000 client. Choose Monitor > Browse Alarm List. Set alarm filter conditions based on the NE information. Right-click an alarm and choose Save > Save All Records.

7.5 How Do I Handle Version Verification Failure?

During the mode-by-mode upgrade of a multi-mode base station, if the software version verification fails, contact Huawei technical support for a new upgrade policy. If a forcible upgrade is required despite the failure, do as follows: Step 1 Log in to the M2000, choose System > Preferences. Then, the Preferences window is displayed. Step 2 In the navigation tree, click SWM Preferences, select Allow this client to forcibly upgrade Multi-Mode base station, and click OK, as shown in 1.1.

Huawei Proprietary and Confidential Copyright Huawei Technologies Co., Ltd

Issue 01 (2011-12-05)

3900 Series GSM BTS V100R013C00SPC031 Upgrade Guide (V100R009 or V100R012 to V100R013,Within V100R013, M2000-Based)

7 FAQs

Figure 1.1 Preferences dialog box

Step 3 Create an upgrade task by referring to section 4.1"Creating an Upgrade Task". Step 4 In 4 of section 4.1"Creating an Upgrade Task", click Advanced, select Multi-mode base station upgrade is allowed in special cases, and click OK, as shown in 1.1. Figure 1.1 Enabling forced upgrade

Issue 01 (2011-12-05)

Huawei Proprietary and Confidential Copyright Huawei Technologies Co., Ltd

7 FAQs

3900 Series GSM BTS V100R013C00SPC031 Upgrade Guide (V100R009 or V100R012 to V100R013,Within V100R013, M2000-Based)

Step 5 To disable the forced upgrade after the upgrade, deselect Allow this client to forcibly upgrade Multi-Mode base station, and click OK, as shown in 2. ----End

7.6 How Do I Judge Whether a Base Station Runs in Multi-Mode or Single-Mode?

To decide whether a base station works in multi-mode or single-mode, perform either of the following operations:

Run the DSP BSMODE command to query the current mode of a base station. On the GSM side, run the DSP BTSELABEL command to query the electronic label of the BBU. On the UMTS or LTE side, run the LST MBTSBIND command to query the electronic label of the BBU. If the electronic labels of the BBU queried on all sides are the same, the base station is a multi-mode base station.

1.1 shows an example of querying the current mode of a base station. Figure 1.1 Querying the current mode of a base station

1.2 shows an example of querying the electronic label of the BBU on the GSM side. Figure 1.2 Querying the electronic label of the BBU on the GSM side

Huawei Proprietary and Confidential Copyright Huawei Technologies Co., Ltd

Issue 01 (2011-12-05)

3900 Series GSM BTS V100R013C00SPC031 Upgrade Guide (V100R009 or V100R012 to V100R013,Within V100R013, M2000-Based)

7 FAQs

1.3 shows an example of querying the electronic label of the BBU on the UMTS side. Figure 1.3 Querying the electronic label of the BBU on the UMTS side

7.7 How Do I Grant or Cancel Loading Control Rights in GSM Mode?

Step 1 From the main menu of the M2000 client, choose Maintenance > MML Command. Step 2 Select the NE, enter SET BTSLOADCTRL in the Command Input box, and click parameters as listed in 1.1.

, set the

Index Type: select BYNAME(By Name) BTS Name: enter the GBTS name Control Flag: select YES(Set Control Flag) or NO(Cancel Control Flag).

To grant loading control rights to GSM mode, select YES(Set Control Flag). To grant loading control rights to UMTS or LTE mode, select NO(Cancel Control Flag). For details about loading control rights, see Appendix 1 Version Mapping Information. You can obtain this appendix from the multi-mode base station release notes in the document package delivered with the software version of the multi-mode base station.

Effect Immediately Flag: select NO(Effect Later) Self Version: BTS3000V100R013C00SP31 Peer Version: Enter the current version number of the NodeB or eNodeB as required. Control Mode: If the base station is a GSM+UMTS base station, set this parameter to GU. If the base station is a GSM+LTE base station, set this parameter to GL. If the base station is a GSM+UMTS+LTE base station, set this parameter to GU and GL separately.

Issue 01 (2011-12-05)

Huawei Proprietary and Confidential Copyright Huawei Technologies Co., Ltd

7 FAQs

3900 Series GSM BTS V100R013C00SPC031 Upgrade Guide (V100R009 or V100R012 to V100R013,Within V100R013, M2000-Based)

Figure 1.1 Setting the load control rights

Step 3 Click ----End

and view the MML command output.

Huawei Proprietary and Confidential Copyright Huawei Technologies Co., Ltd

Issue 01 (2011-12-05)

3900 Series GSM BTS V100R013C00SPC031 Upgrade Guide (V100R009 or V100R012 to V100R013,Within V100R013, M2000-Based)

A Upgrade Record

Figure 1.1

Upgrade Record

Site name Pre-upgrade version Upgrade personnel Upgrade result Check Item Before Upgrade BTS type BTS location Number of BTSs Target version Upgrade time and duration allowed by the customer Current version of the BSC6900 and the M2000 server Check Item During Upgrade Check before upgrade Operating status of the BTS Operating status of the M2000 Upgrade check Copy the upgrade software to the local PC Upload the upgrade software to the M2000 Download the upgrade software from the M2000 to the BSC6900
Issue 01 (2011-12-05)

Upgrade date Post-upgrade version Customer: Huawei:

Result

Result

Exception Handling

Huawei Proprietary and Confidential Copyright Huawei Technologies Co., Ltd

A Upgrade Record

3900 Series GSM BTS V100R013C00SPC031 Upgrade Guide (V100R009 or V100R012 to V100R013,Within V100R013, M2000-Based)

Perform the oneclick upgrade Verification after upgrade Software versions of the BTS boards Operating status of the BTS Dialing tests Performance counter analysis

Huawei Proprietary and Confidential Copyright Huawei Technologies Co., Ltd

Issue 01 (2011-12-05)