APPENDIX A

SURVEY QUESTIONARE
We are Nguyen Thi Quynh Nga, Nguyen Thuy Nhung, Nguyen Ngoc Nam, Nguyen Thi Anh
Phuong and Nguyen Hong Thuan, group 09E15, Vietnam National University, Hanoi, University
of Languages and International Studies.
This questionare is designed for our research into An Anglophone-Vietnamese crosscultural study on refusing a request in universities. You can be confident that you will not be
identified in any discussion of the data.
Thank you very much for your assistance.
Part 1: Background information:
Please fill in the blank
1. Age:18

2. Gender:Male

3. Nationality:British

4. Is English your first language?

Yes
Part 2: Discourse Completion Test
Directions: Please write your response in the blank area. Do not spend a lot of time
thinking about what answer you think you should provide; instead, please respond as naturally as
possible.
1. You are an assistant to a Professor. At the end of the office hours, you are going to leave.
The Professor asks if you can stay with him/her and help him/her with some papers.
However, you can not come home late because it is your mothers birthday. You refuse
his/her request by saying:
I am really very sorry I have an urgent piece of work at home.
2. You have class on the 8th floor of the building. Your Professor asks you to go to the first
floor to borrow some teaching equipment. You have got flu and feel so tired. You refuse
his/her request by saying:sorry I cant , I am not feeling well

......................................................................................................................................................
......................................................................................................................................................
......................................................................................................................................................
..........................................................................................................................................
3. You are a tutor for a subject at University. You have scheduled a test on the first date of
next month, and one of your students asks if she could take the test one day earlier so that
he/she can go on holiday with his/her family, as they have bought tickets on the date of
the test. You refuse his/her request by saying:thats not my problem, I cant change test
date.
................................................................................................................................................
................................................................................................................................................
................................................................................................................................................
....................................................................................
4. You are a teacher at a college. One of your students has made an appointment to see you
for a consultation at 2pm next Monday. However, he/she calls and says he/she cannot
come on that date and asks for an alternative date for the consultation. You refuse his/her
request by saying:I have no spare time , u should come at exact time
................................................................................................................................................
................................................................................................................................................
................................................................................................................................................
....................................................................................
5. A classmate asks if he can borrow your notes as he could not come to the lecture last
week. However, you are going to have an exam tomorrow. You refuse his/her request by
saying:sorry I need that for preparation of exam.
................................................................................................................................................
................................................................................................................................................
................................................................................................................................................
....................................................................................
6. A friend in your class asks if you can lend him a novel. However, he/she is always
forgetting to return everything he borrows. You refuse his/her request by saying:sorry I
can trust you
......................................................................................................................................................
......................................................................................................................................................
......................................................................................................................................................
..........................................................................................................................................
Thank you so much!