p ng c cc yu cu mong i ca khch hng v cng ng, cc doanh nghip phi trin khai rt nhiu cc h thng qun l cc hot ng ca mnh.

Tuy nhin, c th vn hnh, theo di v duy tr cc h thng ny, cc doanh nghip phi tn rt nhiu cng sc v khon ti chnh dnh cho cc h thng ny cng khng phi l nh, trong khi li nhun t hot ng sn xut, kinh doanh khng phi lc no cng cao. Trong bi cnh ny, vic a ra mt gii php qun l tch hp c cc h thng ny l rt cn thit, v h thng CSM 2000 (Qun l s ph hp v chui cung ng Compliance and Supply chain Management) c t chc Ecotex trin khai xy dng. QU N L S PH H P V CHU I CUNG NG (CSM) L G ?

Qun l s ph hp v chui cung ng (CSM) Gii php qun l tch hp cho doanh nghip

Qun l s ph hp v chui cung ng 2000 (CSM 2000) l mt h thng gip doanh nghip qun l s tun th ca mnh vi cc yu cu ca khch hng v bn lin quan, da trn nhng nguyn l pht trin bn vng. H thng cung cp cho t chc nhng cng c nhm h tr ci thin hiu qu hot ng ca t chc trong vic p ng cc yu cu phi tun th ph hp vi hot ng kinh doanh ca t chc. H thng CSM kt hp 5 lnh vc cn tun th (m bo cht lng, hiu qu hot ng mi trng, an ton sc kho, trch nhim x hi v cc lut nh v thng mi). Cc yu cu ti thiu ca h thng CSM2000 l im bt u cho vic trin khai CSM trong mt t chc. Cc yu cu ti thiu ca CSM c th k n y bao gm:

Yu cu v cht lng
Sn phm hoc dch v ca t chc cn phi p ng nhu cu v yu cu ca khc hng. Vic tng cnh tranh ton cu dn n s tng cc yu cu ca khch hng lin quan n cht lng. Tiu ch c xc nh phi ph hp vi cc yu cu ca khch hng v nh thu i vi cc nhm sn phm khc nhau. Lp thnh vn bn v tun th cc lut nh lin quan n sn phm c nhp khu ca cc nc nhp khu

Yu cu v mi trng
Tun th lut quc gia/khu vc v cc yu cu v mi trng Ghi li thnh vn bn cc yu cu php lut ny cu vi cc yu cu khc Tun th cc yu cu ca khu vc v quc gia v kh thi v cht thi (rn/lng) Lp ti liu cc qu trnh sn xut v cc nguyn vt liu hin c

Yu cu v trch nhim x hi
Lp thnh vn bn cc yu cu php lut v lut l cn phi p ng ca cc nc nhp khu v sn xut c lit k di y: Tui lm vic ti thiu l 14 hoc ln hn tu thuc vo yu cu ca quc gia, khu vc Lp thnh vn bn cc thng tin c nhn lin quan n nhn vin Tun th lut l quc gia, khu vc lin quan n quyn t do hi hp, cc bin php k lut. Thi gian lm vic cn phi tun th vi cc yu cu ca quc gia/khu vc hay theo tiu chun ngnh cng nghip Lng bng phi tun th cc yu cu ca quc gia khu vc v phi c vn bn ho

Khng phn bit i x i vi nhn vin cn c theo quc tch, tn gio, tn ngng, gii

Yu cu v an ton v sc kho
Tun th cc lut l ca quc gia/khu vc v an ton, sc kho Thng tin lin lc cho nhn vin v kh nng gy nguy him t qu trnh sn xut, my mc, nguyn vt liu thng qua h thng bng tin, bin bo, o to Trang b y trang thit b bo h lao ng cho nhn vin nh du cc khu vc c kh nng gy chy v cung cp y cc phng tin phng chy cha chy Dn nhn tt cc cc nguyn vt liu c tnh c hi v c kho lu gi ring bit cho cc cht c hi ny y cc phng tin s cp cu, nhn vin c o to, c th p ng c nhng tnh hung khn cp

Tuy nhin, bn cnh , t chc cn tun th cc yu cu khc khi cn thit. Nhng yu cu khc ny rt a dng tu thuc vo ngnh cng nghip cng nh cc yu cu ca cc nc nhp khu, cc yu cu ca khch hnh (qui tc lm vic hay cc ngha v cp n trong hp ng), hoc c th l cc tiu chun m t chc thc hin (ISO 9000, ISO 14000) hay bt c cc yu cu v php lut no m t chc phi tun th. Vic thc hin h thng CSM nhm t c v duy tr hiu qu hot ng bn vng v ci tin lin quan n cc yu cu c xc nh da trn nhng qui nh phi tun th v mi trng, trch nhim x hi v cht lng, t p ng cc yu cu ca php lut, khch hng v cng ng, v t c s ci tin bn vng thng qua vic phng trnh s khng ph hp. Qun l chui cung ng cng l c im ch yu ca h thng CSM 2000. iu c ngha l trong trng hp khng ph hp, t chc c th xc nh ngay khu vc gy ra s khng ph hp m khng cn phi kim tra li ton b qu trnh sn xut, t a ra cc hnh ng khc phc v ngn nga, do c th t c hiu qu v thi gian v chi ph. L I CH CHO DOANH NGHI P KHI TH C HI N CSM Vic thc hin CSM c th mang li nhiu li ch cho doanh nghip nh gim thiu ri ro v an ton, sc kho v mi trng. Vic gim thiu ri ro s dn n nhng ci tin trc tip v hiu qu hot ng. iu ny gip ngn chn nhng ri ro ln v chi ph, gim nhng yu t nh hng n li nhun nh sn phm u ra khng mong mun. Cch tip cn theo hng kt hp ca CSM m bo cho t chc p ng c cc mc tiu kinh doanh mt cch n nh, nh hng vo khch hng. H thng CSM 2000 cng m bo p ng c cc yu cu mi ca khch hng cng nh cc yu cu php l mi ca nh nc v cc c quan php lut. Vic p ng cc yu cu php lut v vic lu gi cc h s mt cch r rng cng mang li nhiu c hi kinh doanh cho doanh nghip. Nhng c hi kinh doanh ny c th l kt qu ca kh nng xm nhp vo th trng mi, nng cao hnh nh ca doanh nghip i vi cng ng hoc nhn c nhng n hng mi do khch hng bit n s tun th ca doanh nghip. Mt s li ch v thun li c th k n y: p ng cc yu cu ca khch hng, cc quc gia nhp khu v nc sn xut v cht lng, mi trng, x hi, an ton v sc kho Cng c marketing thu ht khch hng c tha nhn bi cc khch hng ln trn th gii (v d Aeon, Adidas, Nike, GAP) Thc hin h thng kim sot s tun th mt cch hiu qu v mt chi ph

Xc nh r rng v chnh xc cc khu vc cn phi tun th da trn nhu cu ca t chc v khch hng Quy trnh cho cc hnh ng khc phc v phng nga To ra c ch kim sot hiu qu hot ng mt cch lin tc

Linh hot, d dng iu chnh v cp nht cc yu cu v php lut, khch hng v cng ng n gin ho vic la chn nh cung cp Ci tin s lin kt gia t chc vi nh cung cp v khc hng ca mnh m bo p ng cc yu cu php lut Gim chi ph lin quan n bo him Ngn chn cc ri ro ln lin quan n chi ph Gim u ra phi sn phm

H NG P D NG CSM T I VI T NAM Vit nam hin ang m ca hi nhp kinh t v tham gia tch cc vo cc sn chi quc t nh AFTA, WTO... Vic m ca giao lu to ra nhng thun li cng nh thch thc i vi mi doanh nghip. Bn cnh kh nng m rng th trng, nng cao c hi trong vic hp tc, hc hi, cc doanh nghip Vit nam cng phi chu nhiu sc p t pha khch hng, p lc cnh tranh t cc i th. Mt iu thy rt r l hin nay nhiu doanh nghip ang phi quay cung vi ISO 9001, ISO 14001 ri sau li l SA 8000, OHSAS 18001... h khng bit phi bt u t u, lm th no tho mn cc yu cu ngy cng a dng v kht khe ca khch hng. Bi vy, H thng Qun l s ph hp v chui cung ng CSM 2000 s l mt cng c hu hiu gip doanh nghip Vit nam xc nh th t u tin, xy dng chin lc ph hp nhm m bo tun th theo cc yu cu ra ca khch hng. Hin nay, ti Vit nam c mt s doanh nghip ngnh may mc p dng xy dng CSM 2000. Thnh cng ca cc doanh nghip ny s thc y vic p dng ph bin hn na ti Vit Nam.