Ashwani Koul (Pool SME Lead)

Sr.Tech. Consultant

-----------------------------------------------------------------------------------------------------------------SUMMARY
Over 12+ years of Extensive Experience in SAP Design / Implementation/Upgrade/ Production Support of SAP New Dimensional Products (Basis/Security)in Challenging/Complex Environments in India/Europe/Australia/USA) Managing Team/s and Customer/s for a successful delivery of Service. Contributed to successful Transition of SAP Projects from Onshore to Offshore Project Work Handled: Actively Involve in Transition & Lead Production Support in 24 * 7 Challenging Environment Implementation Project of Below Solutions for AGL, Commonwealth Bank. SAP High Availability Setup SCM 2007 / Live Cache / Optimizer ( SCM Solution ) PI 7.1 MDM 5.5 / MDM 7.1 Event Management 7.0 Netweaver CE 7.1 / Portal 7.0 / NWDI 7.0 (E-commerces Solution) Identity Management 7.1 Solution Manager 7.0 EhP1 ECC Upgrade/Portal Implmentation/ BI Implmentation Oracle 9i to 10g upgrade on AIX Combined Upgrade & Unicode Conversion from 4.6C to my SAP ERP 2005 Portal 7.0 Implementation ( ESS / MSS) BI 7.0 Implementation Implementation & Production Support SAP R/3 4.6C Implementation and Roll-Out WP 2.11 Implementation ( SSO with Backend SAP 4.6C) Basis Support for Business Connector 4.7 SAP Solution Manager 4.0 Implementation ECC 5.0 Installation on Microsoft Clustering for AGL, Australia SAP Security Design for Ranbaxy, AGL Australia Production Support (SAP 4.6 B /BW 3.0/EP 5.0 System) BI Implementation and Production Support for Australian Gas Limited (AGL) Full Life Cycle Implementation Experience R/3 4.6C & ITS Worked on ASAP Methodology. Experience in training Consultants in Basis module. Good Knowledge of ABAP. Good Communication skills. Committed team player, encouraging total participation and interested in developing skills

SAP Basis SKILLS (v. 3.1H, 4.0B, 4.6B, 4.6C, 4.7, WAS 6.20/6.40, Workplace 2.11 , Business Connector 4.7 , ECC 6.0, BW 2.1C, BW 3.1B,BI 7.0, SCM 2007, PI 7.1 , MDM 5.5/

7.1, EP 5.0/6.40/7.0, Solution Manager 3.2/7.0 , CE 7.1 , NWDI 7.0 , Identity Management 7.1 ) Core strengths are
Quick Sizer Tool for Hardware Sizing Hands on Experience on SAP Netweaver Products Installation & Production Support SAP Upgrades MySAP Workplace Implementation Configuring Central User Administration Database Upgrades & Administration ( Oracle & MSSQL Server ) Installation/Upgrade of Add-on components like Workplace Plug-In, CIN, CFM, Note Assistant, ST-PI etc. Applying the SAP Support packages, J2EE patches, Java Support packages, kernel patches, Business packages for Enterprise Portal SAP Security Controls, Authorization and User Administration, Audit Information System (AIS) / System (License) Measurement Front-end Strategy Workload Analysis & Performance Tuning Printer Configuration / Batch Management / Transport Management /Spool Management Archiving Homogenous / Heterogeneous System Copy Documenting the Procedures and policies and Post Implementation Support Backups and Recoveries. Trouble Shooting

Further skill Set includes: Windows 2000 Server Administration Enabling Kerberos Single Sign-On Feature with Windows 2000 Web Enabling of SAP with Internet Transaction Server (ITS) Printer Administration Usage of BMC Patrol for SAP and Alert Definition Usage of Vantive System and Remedy System Integrating Third Party tools with SAP i.e., FAX, Emails, Backup Solution Reorganization for SAP Tables

PROFESSIONAL SAP EXPERIENCE Aug 19 2010 Till Date

Subject

Matter

Expert Pool SME Team Lead Shell Houston (USA), Aug 19-2010 Till Date SCM 7.0, Live Cache, ECC 6.0 EhP4, EBP 6.20 & IPC , PLM 7.0, EP 7.0, EWM 7.0, Content Server, Solution Manager , Portal 7.3 ,DB2 9.7

(Interfaces: Series/EAI/TWS/TSM/TOPCALL/INFORMATICA) - Production Support - Technical Team Lead

MQ

Successful Transition of Project from US to offshore India Manage 15 member Team in 24 * 7 support and Stabilized Project Manage Changes / Incidents & Perform Root Cause Analysis Manage Production Customer Calls Review KPIs with Transition Management Pro-active approach / Identify problems and Provide Solution (IDOC Deletion; Change Pointers Cleanup etc ) Suggest Service Improvements in Customer Environment for Stable environment and Customer Satisfaction Lead/Co-ordinate with other Teams in Execution of Mini-Project Production Support for All SAP Applications including Interfaces Mentor Team in troubleshooting Technical problems Ensure Quality of Work Manage Effective Documentation of the Project in Team Room Effective communication with Customer Perform Table space Reorganization to reclaim space on BW Test and Production for OKI Project (US Based Customer ) DB2 Fix Pack Upgrades Train Members in SAP Basis for other Pools

Accenture, Australia June 2007 June- 2010 Consultant Team Lead

Sr.

Technical

AGL and Synergy (Australia) June 2007 Dec 2009

ECC 6.0, Microsoft SQL Server 2005 SP2, Windows 2003, Tivoli Data Protection for Microsoft SQL Server 3.5, SAP CRM 5.0, SAP BW 7.0, SAP XI NW2004s , SAP Solution Manager 4.0
Implementation of SAP ECC 6.0 ISU on MSSQL 2005 and Oracle Implementation of SAP Net Weaver 2004s XI\PI on MSSQL and Oracle Implementation of SAP Net Weaver 2004s BW on MSSQL 2005 and Oracle Implementation of SAP CRM 5.0 on MSSQL 2005s and Oracle Implementation of SAP Solution manager 4.0 on MSSQL 2005s and Oracle Installation, configuration and support of Middleware between CRM 5.0 and ECC 6.0 Installation of SAP Cryptography for XI Systems Perform System refreshes of all systems when required Create clients for sap systems and copies Design and create SAP security roles for AGL business by liaising with key business functional experts

Managing teams of offshore basis resource. Perform kernel upgrades on all systems Implement sap support packages for all systems Install XI and BI content Configure SLD for XI systems JMS install XI Configuration and management of STMS SAP Upgrades / Migration Parameter changes for performance tuning General Project support etc

Commonwealth Bank and New Crest Mining (Australia) Dec 2009 June/2010 SCM 2007, PI 7.1, MDM 7.1/5.5, CE 7.1, NWDI 7.0, EM 7.1 on AIX, HP-UX 11.31 MC, Service Guard/DB2, Oracle 10g Design & Implementation of Supply Chain & Ecommerce Solution. Sr. Technical Consultant Team Lead
Design of Solution / Virtualization Installation / Planning Aspects for SAP High Availability H/W Sizing Apply Enhance Package 3 and ESA 603 MDM 5.5 / MDM 7.1 MDM Installation Planning HA Setup for MDM 7.1 Production ( Cluster Active/Passive ) MDM Client Setup MDM 7.1 Patching to SP03 MDM 5.5 Patching MDM Administration Load Repository for MDM Configure FTP Server on MDM for ECC-PI-MDM Integration MDM-TECH Installation on ECC 6.0 for MDM API PI 7.1 High Availability Setup for PI 7.1 Production ( Cluster ) Post Installation Steps Integration Engine Configuration SLD Content update Import ESR Content Import PI Adapter for MDM and JAVA API Adapter Configure PI as Central ESR Message Archiving Adapter Engine tuning SCM 2007 High Availability Setup for SCM 5.1 Production ( Cluster ) ERS ( Enqueue Replication Server ) Setup CIF Interface

SCM LiveCache Integration SCM Optimizer Integration Optimizer Installation & Patching Live Cache 7.7 Installation & Patching Live Cache Administration Solution Manager 7.0 (EhP1) High Availability Setup for Solman Production ( Cluster ) EhP1 Upgrade Configure Logical Components / Maintain Ibase Early Watch Alert Configure System Administration / Monitoring Configure Wily Introscope Enterprise Manager Configure Diagnostics Agent CTS Plus Setup for CE / PI / Portal / NWDI Transports Configure Change Request Management for Transports Configure Solution Manager as Transport Domain Controller

Identity Management 7.1 Identity Management Installation High Availability Setup for Identity Mgmt Production ( Cluster ) with Runtime Components / Management Console / Database Drivers Portal UI and Configuration Event Management 7.0 Used Enhancement Package Installer to upgrade to EhP1 EM 5.5 to EM 7.0 Upgrade SAP CE 7.1 and Portal 7.0 for Ecommerce Solution Design Security Related Aspects Installation on HA Setup SSL Configuration UME as LDAP and Authentication via Email Federated Portal Network JDBC Driver Setup for Integration with L3 Server Service Configuration Destination Management IGS Setup and Patching NWDI 7.0 Track Configuration for CE Track Configuration for EP Perform Transports Web Dispatchers SSL Pass through / Decryption-Encryption of SSL Installation for Load balancing of ABAP and JAVA Stacks Maintenance Mode

AT&T, St. Louis (USA) Sept 2006 May 2007

ECC 6.0, Portal 7.0, BI 7.0 on HP-UX 11.31 MC, Service Guard/Oracle 10g - ECC Upgrade Project and Implementation of BI / EP including Production Support Technical Team Lead (offshore)
Project Planning/Database Upgrade from Oracle 9i to 10g of all SAP Systems in Landscape Planned entire Support Package strategy for 7 DEV and 7 QA boxes. Daily Support on Production Calls and Offshore Connectivity issues. Documenting Application Recovery Manual, Support Package and other stuff. Solving all Security problems (ECC, BW, APO etc) and meeting new requirements. Hardware Sizing Performance Tuning. BSI- USA Payroll Integration with SAP ECC 6.0 Support for BW systems, support for ECC 5.0 and XI Implementation. Perform homogeneous and heterogeneous system copies. Setting up Transport System and adding new systems to the group, transport routes. Perform performance tuning for SAP and Oracle. Implement CCMS thresholds and system operation manual; Play an advisory role in developing SAP objects and systems consolidation strategy, data migration strategy, user authorization, cutover and rollout strategy

Logica, India Sept 2004 August 2006 Consultant

SAP

Basis

Croda, New Jersy(USA) and Bangalore (India), Sept 2004 Aug 2006

SAP 4.6C on AIX 5.2, Oracle 9.2, Workplace 2.11, Employee Self Service, ITS 46DC4, Business Connector 4.7 - 4.6C Implementation Project with ESS on WP 2.11 and Production Support
SAP BASIS/SECURITY CONSULTANT in Implementation/Rollout ALE Configuration for Distributing Master Data Basis Administration of Business Connector 4.7 Applying SAP Business Connector 4.7 Core Fixes / Services Release Identifying Expensive SQL Statements Identify fragmented indexes and reorganizing online for better quality Migration from Roll Back Segments to Undo Management

 Installing Additional Application Servers/Load Balancing Configured NTLM With PAS for Single Sign On (NT --> ESS --> R/3) Quarterly checks of Oracle Database for Block Level Corruptions Troubleshooting IDOC problems ( Technical ) Implemented Concurrent I/O Upgrading from SAPDBA to BR Tools 6.4 and Usage Mock Tests of Disaster Recovery Scenarios by Roll forward from Database backups Upgrading SAP Plug-ins SAP Interface with Exchange Server via sendmail Configuration SAP Interface with TOPCALL Fax Server via SAP Connect Migration from Dictionary Managed to Locally managed Temporary table space Quest Live Reorganization for SAP Tables Reorganization of Table spaces with Data files BMC Patrol Monitoring of SAP Troubleshooting Basis Issues (Transport/Printer) Regular System copy from Production to Test Server Applying Support Packages / Kernel Patches as part of Release Strategy Performance Tuning Trouble Shooting Workplace Single Sign-on Issues Maintaining ITS Server Resolving Remedy Tickets as part of Production Support Daily Health Check of the Production System Client Export/Import/Deletion Documenting Basis Procedure SECURITY CONSULTANT System (License) Measurement of all Systems in the Landscape Configured Central User Administration for Development/Test Systems Activating Security Audit Log Developing Roles / Authorizations Objects as part of the Go-live Security Audit of the system as per Audit Recommendation Implemented Spool/Batch Control Strategy Protecting Tables/Programs with Auth Groups Designed De-centralized User Administration for Production System Documenting Security Procedures Ensuring Segregation of Duties in R3

HCL Technologies, India March 2001 Aug 2004 Consultant

SAP

Basis

Nuon and Essent (The Netherlands) March 2001 Aug 2004

SAP 4.6C & BW 3.0 on HP UNIX, Oracle 8.1; Portal 5.0 Production Support, Migration runs
SAP Basis/Security Technical Consultant

Production Support (On-Shore/Off-Shore) for SAP R/3 and BW System

Landscape BW administration skills Info cube set-up, management, and monitoring, support skills. BW Database administration skills. Enabled BW Web-reporting Optimize load configuration for initial and delta BW data loads Data load management, ODS Management, monitoring and support skills. BW Consistency Checks and repairs of Info-cubes, Database indexes Using these transaction codes RSRT, RSRV, RSMO, ST05, ST04, RSA1, frequently BW Query performance optimizing skills using latest tools. Troubleshooting BW Performance Issues Troubleshooting IXOS Imaging issues Troubleshooting Portal Server problems Database Copy from Production System to Test Systems Identify fragmented Indexes & Reorganize for better performance Daily Health Check Monitoring of all systems in Landscape Migration runs using Transaction code EMIGALL

Ranbaxy, India February1999 February 2001 Consultant

SAP

Basis

BW Hardware Sizing Installation, and Configuration (Customized Table spaces and Locally Managed Temporary Tables paces) of BW 2.1C and link with SAP (OLTP) System. Installing BW BEX Analyzer front-end patches Installed and Configured Solution Manager 2.1 EWA Service Desk Manager Monitoring of R/3 System Landscape SAP & Database Performance Tuning / Identify Expensive SQL statement. Maintaining Operation Modes and RFC Server group maintenance Application of Hot Packages, Note Assistant patches, Kernel Upgrades, BW Plug-ins, and Corporate Finance Management 2.0 and OSS Notes. Design & Implement Backup Strategy and Restoration procedures.

Create Plan for Upgrade Schedule Perform PREPARE SPAU/SPDD Adjustment Perform R/3 Upgrade Creation of Users, Design Roles and Authorizations. Application of Hot Packages & CRTs for CIN upgrade from 2.0A to CIN 2.2B (Country Version India) Add-on.

EDUCATION & CERTIFICATION

Bachelor of Engineering Computer Science Bachelor of Science Physics/Chemistry

TRAINING ATTENDED

SAP Basis Administration Brussels (Belgium) Oracle 9i Training Bangalore (India) Undergone Corporate BW Training Corporate Training on Solution Manager Corporate Training on SAP - OS/DB Migration Corporate Training on E2E Root Cause Analysis from SAP AG Corporate Training on LiveCache Administration from SAP AG