Apple Technician Guide For LED Cinema Display (24-Inch)

AppIe 7ecbnician Cuide
LD Cinema DispIay (24-incb)

Updated: 2010-02-08
Apple lnc.
2010 Apple lnc. All rights reserved.
Under the copyright laws, this document may not be copied, in whole or in part, without the
written consent of Apple.
lvery e1ort has been made to ensure that the information in this document is accurate. Apple
is not responsible for printing or clerical errors.
Apple
1 ln6nite loop
Cupertino, CA 95014-2084
USA
+ 1 408 996 1010
www.apple.com
Apple, the Apple logo, Vac, and Vacintosh are trademarks of Apple lnc., registered in the U.S.
and other countries.
Centents
Abeut 7bis ManuaI
Updates 7
Updated 8 lebruary 2010 7
Updated 28 October 2009 7
Updated 2 0ecember 2008 7
Ieedback 7
8asics
Dverview 9
ldentifying leatures 9
System Requirements 9
Product Con6gurations 9
Rear view 10
Ports 10
All-ln-One Cable 10
SeriaI Number Lecatien 11
Serial lumber on Stand 11
Serial lumber on Vechanism 11
7reubIesbeeting
CeneraI 7reubIesbeeting 13
lroubleshooting lheory 13
lardware vs. Software 13
lunctional Overview 14
block 0iagram 15
lest Points 0iagram 16
Symptem Cbarts 17
Startup and Power lssues 17
0ead Unit / lo Power 17
burnt Smell/Odor 19
VagSafe Adapter - lo Power 20
Sleep/wake lssue 21
Uncategorized Symptoms 22
0isplay lssues 23
blank / lo video, lo backlight 23
loise / Unstable llicker 24
lC0 lmage lssues 26
Physical 0amage 30
lnput/Output lssues 31
USb lssues 31
Camera lssues 32
Audio lssues 33
Vechanical lssues 37
loise, lum or vibration 37
lan lailures / lhermal lssues 39
Vechanical Physical 0amages 40
7ake Apart
CeneraI Infermatien 42
Opening the Unit 42
Required lools 42
Required Special lools for Class Panel 42
Cleaning lools Starter Kit 43
Cleaning lool Resources 43
Cleaning 8 landling the Class Panel 43
0o's and 0on'ts 43
landling a broken Class Panel 44
low to Remove a broken Class Panel 44
Safety 45
Reassembly Steps 45
lote About lmages in lhis Cuide 45
CIass PaneI 46
Removal 47
Replacement 48
LCD PaneI 51
Removal 52
Replacement 54
Legic 8eard 55
Removal 56
Replacement 58
Pewer SuppIy 59
8Iewer 61
Removal 62
Replacement 63
Camera 64
Subweefer 66
AC InIet 68
AII-in-Dne CabIe 70
Speakers 72
Removal 73
Replacement 73
Stand 74
Mecbanism 77
Rear Heusing 79
AdditienaI Precedures
VSA Meunt 81
Retrieving Mecbanism 84
Views
xpIeded View 89
CabIe Reuting Diagram 90
Pbete ef Interier 91
Screw Cbart 92
Abeut 7bis ManuaI
ll0 Cinema 0isplay (24-inch) Updates 7 2010-02-08
Updates
Updated 8 Iebruary 2010
lroubleshooting. Ceneral. lest Points 0iagram, added lP61
lroubleshooting. Symptom Charts. "0ead Unit / lo Power'.
Step 5. changed "es' Action to lead to blank/lo video, Step 3;
Step 8, corrected voltage for lP11 to 24.5v0C (was incorrectly noted as 15v0C),
Step 9, corrected "lP11' to "lP13'.
lroubleshooting. Symptom Charts. "Camera lssues'. added link to k8ase #H73957: Abeut
tbe LD Cinema DispIay iSigbt Camera Iirmware Update 1.0.
Updated 28 Dcteber 2009
Added new section. About lhis Vanual
basics. replaced lechnical Speci6cations (p. 9) with a link to AppleCare lech Specs
lroubleshooting. Ceneral. updated lroubleshooting lheory section
lroubleshooting. Symptom Charts. corrected hyperlink at top of p. 17
lake Apart. Ceneral. replaced lS0 section with hyperlinks to current lS0 articles 8 training,
added section for handling and removing a broken glass panel
lake Apart. Stand. added image showing removal of rear housing from stand, added note
about vlSA Vount procedure
Added new sections. Additional Procedures. vlSA Vount and Retrieving Vechanism
Updated 2 December 2008
Ieedback
we want your feedback to help improve this and future lechnician Cuides!
Please email any comments to. smfeedback6appIe.cem
8asics
ll0 Cinema 0isplay (24-inch) basics Overview 9 2010-02-08
Dverview
Identifying Ieatures
lhe ll0 Cinema 0isplay (24-inch) is an active-matrix lC0 with ll0 backlight that includes a
built-in iSight camera, a 2.1 speaker system, and a microphone. lhe native resolution is 1920 x
1200 pixels. lhe all-in-one cable creates a docking station for portable computers, providing a
VagSafe power connection, Vini 0isplayPort video connection, and a 3-port USb hub.
lhe unit has no buttons. Power is controlled by the state of the connected computer. lt is
Oll if it detects the 0isplayPort source is powered o1. lt is in Sleep if it detects the 0isplayPort
source is powered but does not send a video signal (i.e., 0isplay Sleep). lt is Ol when the
0isplayPort source sends a valid video signal. brightness and speaker volume are controlled via
System Preferences in the Vac OS.
System Requirements
lhe ll0 Cinema 0isplay (24-inch) works with Vac computers running Vac OS \ 10.5 or later
that have a high-performance Vini 0isplayPort.
Preduct Cenguratiens
lor product con6gurations, refer to AppleCare lech Specs. bttp://suppert.appIe.cem/specs/
ll0 Cinema 0isplay (24-inch) basics Overview 10 2010-02-08
Rear View
lhe stand is removable in
order to allow the use of a
vlSA mount.
Perts
lhe 3-port USb 2.0 hub
can power three ports at
1.1A each, or up to two
ports at 1.5A each.
AII-In-Dne CabIe
lncludes (left to right).
USb, Vini 0isplayPort, and
VagSafe power.
ll0 Cinema 0isplay (24-inch) basics Serial lumber location 11 2010-02-08
SeriaI Number Lecatien
SeriaI Number en Stand
lhe ll0 Cinema 0isplay (24-inch)'s serial number is located on the base of the stand. when
replacing a stand, transfer the serial number to the new stand.
SeriaI Number en Mecbanism
lhe ll0 Cinema 0isplay (24-inch)'s serial number is also located on the hinge mechanism
inside, for users who remove the stand to use a vlSA mount. when replacing a mechanism,
transfer the serial number label to the new mechanism.
7reubIesbeeting
ll0 Cinema 0isplay (24-inch) lroubleshooting Ceneral lroubleshooting 13 2010-02-08
CeneraI 7reubIesbeeting
7reubIesbeeting 7beery
lor general information on troubleshooting theory, go to CS\ and 6nd the Service lraining
course menu link. lrom there you can access the lroubleshooting lheory self-paced course.
Hardware vs. Seftware
lor information on how to isolate a hardware issue from a software issue, refer to.
k8ase #7S1388: IseIating issues in Mac DS X
lor information on how to troubleshoot a software issue, refer to.
k8ase #H71199: Mac DS X: Hew te treubIesbeet a seftware issue
IunctienaI Dverview
A guide to possible symptoms as they relate to ports on the main logic board.
LCD Function Interface
lo power to lC0
lo ll0 backlight
DC In
lo power
Camera
lot detected in USb 0evice lree
lo green camera ll0
lo camera video
Fan (1) & LCD (2) Temp Sensors
lan runs fast if sensor is.
disconnected
connected to wrong location on Vlb
not properly mounted or located
faulty
Microphone
lot detected in Sound Pref pane
lo, low, distorted audio input
Subwoofer
lo, low, distorted bass
Right & Left Speakers
lot detected in Sound Pref pane
lo, low, distorted channel(s)
Blower (Fan)
lo rotation leading to overtemp condition
lxcessive noise/vibration due to faulty fan
* Also see Fan (1) & LCD (2) Temp Sensors
symptoms below.
LED Driver (Backlight)
lo ll0 backlight
0im or low brightness
Upstream USB
lot detected in USb 0evice lree or
System Preference panes
iSight camera
Sound output
Vicrophone input
ll0 calibration 8
brightness control
3 x USb ports
8Ieck Diagram
Refer to this diagram to see how modules are interrelated.
7est Peints Diagram
Refer to this diagram to see the location of test points and instructions for their use.
Below are main logic board test points that you can use
to verify proper power flow in LED Cinema Display (24-inch).
All voltages assume that the display is plugged into
a power outlet, and NOT into the host computer (unless
otherwise noted).
lurn the dial of your voltmeter/multimeter to measure
DC (direct current) . If your voltmeter requires that
you set a voltage range, choose a DC range that includes
the voltage that you are measuring.
Connect the black probe to ground by gently inserting into
any of the lC0 screw posts closest to the logic board.
Keep in mind that the threading in the screw posts is fragile
and can be easily destroyed.
louch the red probe to appropriate test point.
verify voltage.
DC In
lP 11. 24.5 v0C
lP 12. 24.5 v0C
lP 13. 12.0 v0C
`lP 14. 5.0 v0C
*only if USB plugged into host
USB Hub 1 for 3 ports
`lP 21. 3.3 v0C
`lP 22. 5.2 v0C
`lP 23. 5.2 v0C
`lP 24. 5.2 v0C
USB Hub 2 for camera & audio
`lP 31. 3.3 v0C
LED Backlight Driver
lP 81. 24.5 v0C
lP 82. 1.0 v0C
lP 61. 3.3 v0C
Warning:
HIGH VOLTAGE: Use extreme caution
when live testing.
lever touch the power supply.
0o lOl lean over or accidentally touch
power supply area during live testing.
Keep your fingers behind the finger
guards on the test probes when making
measurements on main logic board!
ll0 Cinema 0isplay (24-inch) Symptom Charts Startup and Power lssues 17 2010-02-08
Symptem Cbarts
lollow steps in the order indicated below. lf an action resolves the issue, retest system to verify.
Nete: A compilation of Quick Check tables is available at.
bttp://service.infe.appIe.cem/RS/en/quickreference.pdf
Startup and Pewer Issues
Dead Unit / Ne Pewer
Unlikely cause. lC0 panel, blower, subwoofer, speakers, camera, microphone
uick Cbeck
Symptems uick Cbeck
lo power
lo image
lo fan spin
lon-operational
verify power source. 1.
verify USb/display/power connectors are fully 2.
seated.
verify display is used with supported system. 3.
Use with known-good system. 4.
lf used as second display, check display
preferences to see if display is recognized.
Check brightness setting. 5.
Deep Dive
Cbeck ResuIt Actien Cede
verify display's USb hub and 1.
built-in camera are listed in the
System Pro6ler's USb device
tree.
es Power supply OK. Co to
8Iank/Ne Videe symptem
cede ew.
lo Co to step 2.
Unplug and replug the Vini 2.
0isplayPort connector into a
supported system and monitor
the portable's display. verify
that the portable's display
briey turns o1 then back on.
es logic board OK. Co to
cede ew.
lo Co to step 3.
Remove lC0 panel and 3.
disconnect lC0 function
interface cable. Verify veItage
en Iegic beard between test
peint 7P11 (24.5VDC) and
cbassis greund (CND) is
23.3-25.7 VDC.
es 24.5v0C from power supply
OK. Co to step 4.
lo lo power or incorrect power
at logic board.
Co to step 6.
Verify veItage en Iegic beard 4.
between test peint 7P61
(3.3VDC) and cbassis greund
(CND) is 3.1-3.5 VDC.
es 3.3v0C power on logic board
OK. Co to step 5.
lo lo power at logic board.
Co to step 9.
(12VDC) and cbassis greund
(CND) is 11.4-12.6 VDC.
es All 0C voltages present on
logic board, power OK. Co to
cede ew, Step 3.
Co to step 9.
ve 6. rify all connections between
power supply, all-in-one cable,
and logic board are secure. See
IunctienaI Dverview.
es lf connections are secure and
display still does not function
correctly, go to step 8.
lo Reseat connectors and retest.
0isconnect power supply cable 7.
from logic board. Verify cabIe
veItage at cennecter between
Pin 1 and cbassis greund
(CND) is 14.3-15.8 VDC.
es Co to step 8.
lo lo power or incorrect power
to logic board.
RepIace pewer suppIy.
P01
0isconnect all connectors from 8.
the logic board l\ClPl the
power supply cable.
Verify veItage en Iegic beard
(CND) is 23.3-25.7 VDC.
es Power supply OK. Suspect
possible short, damaged
connector, or faulty sensor/
fan/speaker. Reconnect
connectors one at a time and
retest for 24.5v0C at lP11.
Replace a1ected part that
causes the 24.5v0C voltage to
disappear.
L14
lo RepIace pewer suppIy. P01
0isconnect all connectors from 9.
the logic board l\ClPl the
power supply cable.
Verify veItages en Iegic
beard between test peints
7P61 (3.3VDC) and cbassis
greund (CND) is 3.1-3.5 VDC,
and between 7P13 (12VDC)
and cbassis greund (CND) is
11.4-12.6 VDC.
es Power supply OK. Suspect
possible short, damaged
connector, or faulty sensor/
fan/speaker. Reconnect
connectors one at a time
and retest for 3.3v0C at lP61
and 12v0C at lP13. Replace
a1ected part that causes the
3.3v0C or 12v0C voltages to
disappear.
L14
lo RepIace Iegic beard. L01
8urnt SmeII/Dder
uick Cbeck
Symptems uick Cbeck
8urnt SmeII/Dder
lo power
lo image
lo fan spin
lon-operational
verify source of smell/odor is emanating from the 1.
display.
verify display is functional. 2.
Remove air vent obstructions. 3.
Deep Dive
verify by visual inspection of 1.
each module the location the
source of burnt smell/odor
es located a1ected module.
Co to step 2.
lo lot able to locate a1ected
module. Co to
symptem cede ew.
verify no other modules or 2.
internal cables are a1ected or
the root cause.
es Replace all a1ected module(s)
and/or cable(s).
P08
lo Return unit to user.
MagSafe Adapter - Ne Pewer
Unlikely cause. lC0 panel, logic board, blower, subwoofer, speakers, camera, microphone
uick Cbeck
Symptems uick Cbeck
MagSafe Adapter - Ne Pewer
lo power to VagSafe
connector
VagSafe connector status ll0
does not illuminate
lo power to portable
computer without battery
verify power source. 1.
verify display is operating. 2.
lnsure VagSafe connector and receptacle are 3.
clean.
verify ll0 glowing amber or green when 4.
VagSafe connector attached to compatible
portable computer.
Deep Dive
Attach VagSafe cable to 1.
known-good compatible
system. verify connector status
ll0 illuminates amber or
green.
es ll0 color illuminates amber
or green depending on
charging state. Co to step 4.
lo Co to step 2.
visually inspect VagSafe cable 2.
and user's portable VagSafe
receptacle for physical damage,
stuck pins, debris, or metal
fragments.
es See k8ase #H72315.
Co to step 4.
lo Co to step 3.
verify after unplugging and 3.
replugging the display's AC
power cord, the VagSafe
connector ll0 color illuminates
amber or green depending
charging state.
es Co to step 4.
lo RepIace aII-in-ene cabIe. P15
verify a known-good 4.
compatible system operates,
and charges a discharged
battery to 100 simultaneously
from VagSafe cable.
es Repair complete.
lo RepIace pewer suppIy.
lf needed afterwards, refer
to Dead Unit/Ne Pewer
symptem cede ew.
P01
SIeep/Wake Issue
uick Cbeck
Symptems uick Cbeck
SIeep/Wake Issue
won't go to sleep or wake up
from sleep
verify display is being used with supported 1.
system.
Use with known-good system. lf used as second 2.
display, check display preferences to see if display
is recognized by system.
seated.
Deep Dive
tree.
es Power supply OK.
Co to step 3.
lo Co to step 2.
Verify veItage en Iegic 2.
beard between 10121 Pin 1
(24.5VDC) and Pin 3 (CND) is
23.3-25.7 VDC.
es Power supply OK.
Co to step 3.
Co to step 4.
0isplayPort connector into
a supported powered-up
portable system and monitor
es logic board OK.
Co to step 6.
lo Co to step 4.
verify all connections between 4.
and logic board are secure. See
0isconnect 0C power cable 5.
from 10121 on logic board.
Verify cabIe veItage at
cennecter between Pin 1
(24.5VDC) and Pin 3 (CND) is
23.3-25.7 VDC.
es Power to logic board.
RepIace Iegic beard.
M01
lo lo power to logic board.
RepIace pewer suppIy.
P01
logic board and lC0 are secure.
visually inspect cables and
connectors for any debris,
damage, or bent pins.
correctly, go to 8Iank/Ne
Videe symptem cede ew.
lor damaged AlO cable,
repIace aII-in-ene cabIe.
X04
Uncategerized Symptems
Deep Dive
verify whether existing 1.
symptom code applies to the
issue reported by the user.
es 1ump to appropriate
symptom code ow.
lo 0ocument reported failure
and send feedback to
smfeedback6appIe.cem
stating that a suitable
symptom code wasn't found.
N99
ll0 Cinema 0isplay (24-inch) Symptom Charts 0isplay lssues 23 2010-02-08
DispIay Issues
8Iank / Ne Videe, Ne 8ackIigbt
Unlikely cause. power supply, blower, subwoofer, speakers, camera, microphone
uick Cbeck
Symptems uick Cbeck
8Iank / Ne Videe, Ne 8ackIigbt
lo video
lo backlight
0im backlight
verify display being used with supported system. 1.
seated.
Deep Dive
tree.
es Power supply and USb
communication OK.
Co to step 3.
lo Co to step 2.
a known-good, supported,
powered-up portable system
and monitor the portable's
display. verify that the
portable's display briey turns
o1 then back on.
es 0isplay detected by system.
Co to step 3.
lo Co to Dead Unit/Ne Pewer
symptem cede ew.
0arken room and connect to a 3.
known-good supported system.
verify backlight by looking for
faint glow from display.
es video signal from host system
OK. backlight Ol.
Co to step 5.
lo Co to step 4.
verify that the lC0 function 4.
interface cable and ll0 driver
cable connections are secure.
See IunctienaI Dverview.
es lf connections are OK and
secure and the display is still
blank, go to step 5.
lo lf cable is damaged,
repIace aII-in-ene cabIe or
repIace functien cabIe.
L14
Shine bright (low heat) 5.
ashlight into the front of the
lC0. verify if an image is being
displayed.
es lmage present but backlight
is not Ol. Co to step 6.
lo RepIace LCD paneI. L03
(CND) is 23.3-25.7 VDC.
es ll0 backlight power present.
RepIace LCD paneI.
L03
lo Poor or no ll0 backlight
power at logic board.
L07
Neise / UnstabIe IIicker
Unlikely cause. blower, subwoofer, speakers, camera, microphone
uick Cbeck
Symptem uick Cbeck
Neise / UnstabIe IIicker
lmage icker
Audible noise
verify display being used with supported system. 1.
seated.
verify known-good source sound 6le not causing 4.
speaker distortion.
Deep Dive
verify if issue is due to video 1.
ickering coming from display.
es Suspected ickering issue.
Co to step 2.
lo Audible noise issue.
Co to step 8
built-in camera are listed
in the System Pro6ler's USb
device tree is not disappearing
intermittently (refresh System
Pro6ler to observe).
es Power supply OK.
Co to step 3.
lo Co to Dead Unit/Ne Pewer
symptem cede ew.
Unplug and replug the 3.
Vini 0isplayPort and USb
connectors into a supported
powered-up portable system
and monitor the portable's
display. verify that the
portable's display briey turns
o1 then back on.
display still shows unstable
ickering, go to step 4.
lC0, and logic board are secure.
See IunctienaI Dverview.
the display is still unstable
ickering, go to step 5.
0isconnect all-in-one cable 5.
and lC0 function interface
cable from logic board and
system. verify connectors and
cable under magni6cation for
pinched cables and damaged/
bent pins.
es lf cable is damaged,
repIace aII-in-ene cabIe or
repIace LCD functien
interface cabIe.
L14
lo Co to step 6.
0isconnect ll0 driver cable 6.
from logic board. verify
connectors and cable under
magni6cation for pinched cable
and damaged or bent pins.
es 0amaged ll0 driver cable.
RepIace LCD paneI.
L14
lo Co to step 7.
Shine bright (low heat) 7.
ashlight into the front of the
lC0. verify if an image is being
displayed during ickering.
es lmage present but backlight
is ickering.
L06
verify the source of the noise 8.
is the electrical as opposed to
mechanical
es loises that are not audible
from the normal user position
are considered acceptable.
lo loise from another source.
Co to Neise, Hum, Vibratien
symptem cede ew.
LCD Image Issues
uick Cbeck
Symptem uick Cbeck
LCD Issues
Pixel anomalies
lon-uniform brightness
lncorrect/missing colors
0istorted/blurred image
vertical/horizontal lines
Allow display to reach normal operating 1.
temperature for about 15 minutes before
evaluating front-of-screen performance.
verify display being used with supported 2.
system. lf used as second display, check display
preferences to see if display is recognized by
system.
seated.
Check display preferences for use of custom 4.
display pro6le.
Clean glass panel while checking for dust/debris. 6.
Deep Dive: CeneraI
verify if issue is blank/no video. 1. es Co to bIank/ne videe.
lo Co to step 2.
verify if issue is bright or dark 2.
dot pixel anomalies.
es Co to pixeI anemaIies.
lo Co to step 3.
verify if issue is non-uniform 3.
brightness.
es Co to nen-uniferm
brigbtness.
lo Co to step 4.
verify if issue is incorrect/ 4.
missing colors.
es Co to incerrect/missing
ceIers.
lo Co to step 5.
verify if issue is distorted/ 5.
blurred image.
es Co to disterted/bIurred
image.
lo Co to step 6.
verify if issue is vertical or 6.
horizontal lines.
es Co to vert/beriz Iines.
lo lC0 functioning OK.
Deep Dive: PixeI AnemaIies
Unlikely cause. logic board, power supply, blower, subwoofer, speakers, camera, microphone
0etermine if "defects' are dust/ 1.
debris on surface of glass panel
or lC0 panel.
es CIean gIass/LCD paneI.
Nete: lf debris is inside lC0, it
can't be cleaned, therefore
repIace LCD paneI.
lo Co to step 2.
0etermine if bright pixel 2.
defects exceed the acceptable
number. See k8ase #H71721
es RepIace LCD paneI. L08
lo lC0 meets bright pixel defect
speci6cations. Co to step 3.
0etermine if dark pixel defects 3.
exceed the acceptable
lo lC0 meets dark pixel defect
speci6cations. Co to step 3.
0etermine if the combination 4.
of bright/dark pixel defects
exceed the acceptable
lo lxplain to user that lC0 is
within speci6cations for pixel
defects. De net repIace LCD.
Deep Dive: Nen-Uniferm 8rigbtness
0etermine if brightness 1.
uniformity issue is visible after
display has warmed up for
approximately 15 minutes.
es Co to step 2.
lo 0isplay backlight can take
several minutes to stabilize.
0isplay user-provided 2.
examples showing brightness
uniformity issue. 0etermine if
issue appears excessive when
compared to a similar unit.
es Co to step 3.
lo lxplain to user that
lC0 appears to meet
speci6cations.
Remove front bezel and 3.
loosen screws securing lC0.
0etermine if brightness
uniformity improves.
es lnspect for mechanical
interference with screws/
chassis/wires making contact
with back of lC0. Retest
Deep Dive: Incerrect/Missing CeIers
tree.
communication OK.
Co to step 2.
lo Co to US8 Issues symptem
cede ew.
verify System Preferences. 2.
0isplays. Color is using a valid
display pro6le for this display.
es lf display pro6le is valid and
the colors are still incorrect or
missing, go to step 3.
lo Calibrate display by creating a
manual pro6le using calibrate
feature in System Preferences.
0isplays. Color. Retest.
verify that the glass panel and 3.
lC0 are free of contaminants.
es Co to step 4.
lo CIean gIass/LCD paneI.
Retest.
verify all connections between, 4.
all-in-one cable, lC0, and
logic board are secure. See
es Co to step 5.
lo Reseat connections, replace
damaged cable(s) as needed.
Retest.
Set desktop pattern in System 5.
Preferences to "solid gray light.'
verify if incorrect/missing color
issue a1ects entire display.
es Suspect poor video
connection.
RepIace aII-in-ene cabIe.
L14
lo Co to step 6.
Set up user's display side-by- 6.
side with a known-good display
showing the same image. verify
if issue is noticeably worse on
the display being tested.
lo Small variations in color
uniformity are normal and do
not warrant replacement or
repair of the display.
Deep Dive: Disterted/8Iurred Image
verify display's Vini 0isplayPort 1.
connector is plugged into
known-good system.
es Co to step 2.
lo Connect Vini 0isplayPort
cable to known-good system.
Reseat Vini 0isplayPort cable at 2.
system and display logic board.
0etermine if image corruption
issue was resolved.
es loose cable. lssue resolved.
lo Co to step 3.
0isconnect Vini 0isplayPort 3.
cable from system and display
logic board. lnspect connectors
and cable under magni6cation
for pinched cables and
damaged/bent pins.
es RepIace aII-in-ene cabIe. X04
Deep Dive: VerticaI/HerizentaI Lines
tree.
communication OK.
Co to step 3.
lo Co to step 2.
a supported powered-up
portable system and monitor
es logic board OK.
Co to step 3.
lo Co to step 3.
verify all-in-one cable, and all 3.
connections between logic
board and lC0 are secure.
visually inspect cables and
connectors for any debris,
damage, or bent pins.
es lf connections are secure
and the display still does not
function correctly,
repIace LCD paneI.
L05
lo Connector/cable damage.
Co to MecbanicaI PbysicaI
Damages symptem cede
ew.
PbysicaI Damage
uick Cbeck
Symptem uick Cbeck
PbysicaI Damage
Cracked lC0
Scratched lC0 polarizer
Scorched or melted lC0
lC0 impact damage
0etermine damage caused by user/technician 1.
environment, accidental damage, or abuse.
lnform user/technician the failures are not 2.
covered by Apple warranties. Refer to
bttp://www.appIe.cem/IegaI/warranty
Deep Dive
symptom code ow.
L99
ll0 Cinema 0isplay (24-inch) Symptom Charts lnput/Output lssues 31 2010-02-08
Input/Dutput Issues
US8 Issues
Unlikely cause. lC0 panel, blower, subwoofer, speakers
uick Cbeck
Symptems uick Cbeck
US8 Issues
lxternal USb device(s) not
recognized
wired USb keyboard/mouse
not recognized
verify display's USb and Vini 0isplayPort 1.
connectors are plugged into known-good
supported system.
launch System Pro6ler and con6rm that display's 2.
USb hub is visible.
Deep Dive
verify display's USb and Vini 1.
0isplayPort connectors are
plugged into known-good
system.
es Co to step 2.
lo Connect display's USb and
Vini 0isplayPort cables.
verify USb uplink cable 2.
connection to logic board
is secure. See IunctienaI
Dverview.
USb ports still do not function
lo Reseat connector and retest.
0isconnect USb cable from 3.
logic board and system. lnspect
connectors and cable under
magni6cation for pinched
cables and damaged/bent pins.
es RepIace aII-in-ene cabIe. M15
lo RepIace Iegic beard. X04
verify USb device and cable 4.
function properly on a known
good system.
es Co to step 7
lo Co to step 6.
lnspect all three USb ports on 5.
display under magni6cation for
damaged/bent pins.
es USb ports damaged.
Co to step 7.
lo verify USb peripheral works
on known-good display.
verify that USb device is 6.
supported with the system and
Vac OS \ version being used.
es Co to step 7.
lo Refer to device manufacturer
for compatibility support.
verify that USb device works 7.
with another known good
display.
es RepIace Iegic beard. M15
lo Refer to device manufacturer
for compatibility support.
Camera Issues
Unlikely cause. lC0 panel, power supply, blower, subwoofer, speakers, microphone
uick Cbeck
Symptems uick Cbeck
Camera Issues
Camera not detected
lo green ll0 for camera
lxcessive blooming
Poor white balance
Poor focus
lmage distortion
supported system.
verify that all 6rmware updates have been 2.
applied. See k8ase #H73957: Abeut tbe LD
Cinema DispIay iSigbt Camera Iirmware
Update 1.0
launch System Pro6ler and con6rm that display's 3.
USb hubs are visible.
verify camera lens and glass panel are clear of 4.
contaminants.
Deep Dive
launch System Pro6ler and 1.
con6rm that the display's USb
hub is visible in the USb tree.
es USb hub recognized.
Co to step 2.
cede ew.
con6rm that iSight camera is
recognized in display's USb
tree.
es Co to step 3.
lo Reseat camera cable and
retest. lf problem persists,
repIace camera cabIe.
L14
launch Photobooth. verify that 3.
green ll0 near camera lens
turns on.
es Co to step 4.
lo RepIace camera. Retest. M13
launch Photobooth. verify that 4.
camera image appears normal.
es Repair completed.
lo Clean camera lens. lf needed,
repIace camera. Retest.
M13
Audie Issues
Unlikely cause. lC0 panel, power supply, blower, camera
uick Cbeck
Symptems uick Cbeck
Audie Issues
lnternal speakers not
recognized
lo sound
Carbled sound
lo bass
lo treble
Vicrophone not working
supported system.
launch System Preferences and select Sound 2.
output options. verify that display's sound output
option is set to display's internal speakers.
verify that "output volume' is set above minimum. 3.
(Suggest setting at midpoint.)
verify that output volume 'mute' option is not 4.
checked.
Deep Dive: Audie Issues, CeneraI
con6rm that display's USb hub
is visible.
es USb hub circuit OK.
Co to step 2.
lo Co to step 3.
0etermine if user-reported 2.
issue is with display's internal
microphone.
es Co to
Audie Issues: Micrepbene
symptem cede ew.
lo Co to step 3.
launch System Preferences. 3.
Sound and select 'sound
output' options. verify output
option is set to display's
internal speakers.
es Co to step 6.
lo Set output to internal
speakers. Retest. lf needed,
repIace Iegic beard.
L11
0isconnect USb uplink cable 4.
from logic board and system.
lnspect cable connectors and
pinched cables and damaged
or bent pins.
es RepIace aII-in-ene cabIe. L14
lo Co to step 5.
from logic board. lnspect logic
board USb connector under
magni6cation for damaged or
bent pins.
es RepIace Iegic beard.
Retest.
M15
lo Co to step 6.
launch System Preferences 6.
and select Sound l1ects
options. verify that sounds play
normally from left and right
speakers.
es Speakers and ampli6er circuit
are OK.
lo Reseat left, right, and
subwoofer speaker
connections on logic board
while inspecting cables
for damage. Retest. lf not
resolved, go to step 7.
and select Sound output
options. verify sound quality
normal when balance control
set to 'left only' and 'right only'
speakers.
are OK.
lo based on results of test,
repIace Ieft er rigbt speaker
or repIace subweefer. Retest.
lf not resolved, go to step 8.
L11
and select Sound output
options. verify sound quality
normal when balance control
set to 'left only' and 'right only'
speakers.
are OK.
lo RepIace Iegic beard. L11
Deep Dive: Audie Issues, Micrepbene
verify display's USb and Vini 1.
0isplayPort connectors are
plugged into known-good
supported system.
es Co to step 2.
lo Connect display's USb and
Vini 0isplayPort connectors
to system. Co to step 2.
0etermine if user-reported 2.
issue is with display's internal
speakers.
es Co to Audie Issues: CeneraI
symptem cede ew.
lo Co to step 3.
launch System Preferences and 3.
select Sound input options.
verify that display's internal
microphone is selected.
es Co to step 4.
lo Select display's internal
microphone. Retest.
verify that 'lnput volume' is set
above minimum.
es Co to step 5.
lo Set 'lnput volume' slider to the
middle position. Retest.
verify that 'lnput level' indicator
moves when speaking into the
microphone.
es Vicrophone working.
Co to step 8.
lo Co to step 6.
con6rm that display's USb hub
is visible.
es USb hub circuit OK.
Co to step 7.
cede ew.
from logic board and all-in-one
cable's USb connector from
system. lnspect connectors and
pinched cables and damaged/
bent pins.
es RepIace aII-in-ene cabIe. L14
lo RepIace Iegic beard.
Retest.
M15
Record sound sample using 8.
Carageband or iVovie l0.
verify sound quality is normal
during playback.
es Vicrophone OK.
lo RepIace rear beusing. M09
Deep Dive
symptom code ow.
N99
ll0 Cinema 0isplay (24-inch) Symptom Charts Vechanical lssues 37 2010-02-08
MecbanicaI Issues
Neise, Hum er Vibratien
Unlikely cause. lC0 panel, logic board, all-in-one cable, camera
uick Cbeck
Symptems uick Cbeck
Neise, Hum er Vibratien
buzzing noise
Rattling noise
licking noise
Squeaking
supported system.
lilt display to hinge limits to determine if 2.
mechanical noise is generated by the hinge
mechanism. Repair/replace mechanism if needed.
Play sound sample at loud and soft volume levels 3.
to determine if noise is caused by the left/right/
subwoofer speakers or the ampli6er circuit.
Co to Audie Issues symptem cede ew
for additional information.
verify that the air intake/outow vents are not 4.
obstructed.
Deep Dive
Unplug display and disconnect 1.
left, right, and subwoofer
speaker cables from logic
board. Power display Ol and
verify if noise disappears.
es Audio issue with speakers or
ampli6er. Co to Audie Issues
symptem cede ew.
lo Co to step 2.
verify ambient temp sensor 2.
cables (for both blower and
lC0) are securely connected
to logic board, and properly
positioned on each part.
es Co to step 4
lo Reconnect and/or ad|ust
ambient temp sensor cables
and retest.
0etermine if noise issue 3.
sounds like blower is running
abnormally fast.
es RepIace bIewer ambient
temp senser cabIe.
P04
lo Co to step 4.
Remove blower and inspect 4.
blades for damage or
obstructions.
es RepIace bIewer. P04
lo Co to step 5.
Remove blower and rotate 5.
blades. verify that fan blades
spin smoothly without
interference from blower
housing.
es Co to step 6
lo RepIace bIewer. Retest. P04
Reinstall blower while carefully 6.
ensuring that there are no
cables routed under or near
blower assembly that might
cause interference with the
fan blades. After reassembling
verify that noise is resolved.
es loise issue resolved.
lo RepIace bIewer. Retest. P04
Ian IaiIures / 7bermaI Issues
uick Cbeck
Symptems uick Cbeck
Ian IaiIures / 7bermaI Issues
washed out image
lo, slow, fast fan spin
lxcessive heat exhaust
lventual shutdown of display
Remove air vent obstructions. 1.
verify display is functional. 2.
lnsure the display on a stable work surface that 3.
allows for adequate air circulation under and
around the unit.
Deep Dive
verify ambient temp sensor 1.
cables (for both blower and
lC0) are securely connected
to logic board, and properly
positioned on each part.
es Co to step 2.
lo Reconnect and/or ad|ust
ambient tempsensor cables
and retest.
verify thermal wall section 2.
attached to blower is securely
seated in the rear housing.
es Co to step 3.
lo Secure tbermaI waII and
retest.
0etermine if fan is running 3.
abnormally fast, slow, or
stopped.
es Co to step 4.
lo Co to step 5.
Remove blower and rotate 4.
blades. verify that fan blades
spin smoothly without
interference from blower
housing.
es Co to step 5.
lo RepIace bIewer. M18
verify blower cable is securely 5.
connected to logic board.
es Co to step 6.
lo Secure blower cable and
retest.
0etermine if there is a module 6.
that is excessively over
temperature
es Replace a1ected module and
retest.
lo Return unit to user.
MecbanicaI PbysicaI Damages
uick Cbeck
Symptems uick Cbeck
MecbanicaI PbysicaI Damages
broken glass
bent stand
broken hinge
Stripped screw/head/boss
0ent or scratch to chassis
0amaged cable/connector
0etermine damage caused by user/technician 1.
environment, accidental damage, or abuse.
lnform user/technician the damage is not 2.
covered by Apple warranties. Refer to
bttp://www.appIe.cem/IegaI/warranty
Deep Dive
0etermine whether fault has 1.
already been isolated to a
single damaged part.
es Co to step 2
lo 1ump to appropriate
symptom code ow most
closely related to the user's
reported symptom(s).
0etermine whether damage 2.
was caused by abuse.
es Replace a1ected part. Abuse
is not covered by warranty.
M24
lo Replace a1ected part. M24
Deep Dive
symptom code ow.
X99
7ake Apart
ll0 Cinema 0isplay (24-inch) lake Apart Ceneral lnformation 42 2010-02-08
CeneraI Infermatien
Dpening tbe Unit
lhe ll0 Cinema 0isplay (24-inch) has a glass panel that attaches to the front, which must
be removed prior to replacing any module on the unit.
Impertant: lhe glass panel should only be removed by Apple-authorized technicians.
lollow all cleaning and handling instructions to prevent damaging glass panel or lC0 panel.
lollow lS0 precautions when glass panel is removed.
lor more information about lS0, refer to.
k8ase #H73451: Iectrestatic Discbarge Precautiens and Mytbs
AppIeCare Service 7raining: SD Precautiens
Required 7eeIs
lhe following tools are required to service the ll0 Cinema 0isplay (24-inch):
lS0-safe workstation, including an lS0 mat and wrist or heel strap
lS0 bags (for storing lS0-sensitive parts while removed from unit)
Vagnetic lorx l10 screwdriver
black stick (nylon probe, Apple part #922-5065) or other non-conductive nylon or plastic
at-blade tool
lVl tape (Apple part #922-8691)
0igital volt meter (for troubleshooting)
lor more information about tools, refer to.
k8ase #H73452: Hand 7eeIs fer Desktep and PertabIe Repairs
Required SpeciaI 7eeIs fer CIass PaneI
Special tools are required to remove, handle and clean glass panel.
922-8252 - Suction cups, Pkg of 2
922-8253 - Cloves, lint-free, anti-static, Pkg of 2
922-8258 - lS0 bags, 24'x20', Pkg of 5. lo prevent the buildup of static charges which may
attract dust particles, store the lC0 panel in an lS0 bag when it is removed from the unit.
922-8259 - Vicrofoam bag to store the glass panel, Pkg of 5
922-8261 - Sticky silicone roller (6-inch) to clean the glass panel
922-8262 - Sticky sheet pads to clean the silicone roller
922-8263 - Polishing cloths, anti-static, optical-grade micro-terry, Pkg of 5
iKlear Apple Polish or brillianize anti-static spray cleaning solution. lf you are unable to
source iKlear or brillianize, lPA (isopropyl alcohol) can be used to clean the glass.
CIeaning 7eeIs Starter kit
lhe following tools are o1ered in the cleaning starter kit (076-1277).
Suction cups, 1 pair
Cloves, lint-free, anti-static, 2 pairs
Sticky silicone roller (6-inch) to clean the glass panel
Sticky sheets to clean the silicone roller, 2 pads
Polishing cloths, clean, anti-static, optical-grade micro-6ber "terry' style, 5 cloths
Vicrofoam bag to store the glass panel, 5 bags
lS0 bag for lC0 panel storage, 5 bags
CIeaning 7eeI Reseurces
Nete: Apple Retail technicians should refer to standard internal resources for tool ordering.
VCV Portal
bttp://www.mcmb2b.cem/appIeasp
lllSPll. laplop Pro or vidiVax are very e1ective in removing 6ngerprints on lC0 and
inside surface of glass.
bttp://www.Ienspen.cem/
iKlear Apple Polish
bttp://www.kIearscreen.cem/ikIear.aspxI
brillianize
bttp://www.briIIianize.cem/
CIeaning & HandIing tbe CIass PaneI
lollow cleaning procedures in this manual to ensure glass panel is free of dust and other
particles before returning unit to customer.
lhe glass panel is not tempered and will break into sharp pieces of mishandled.
A scratched or broken glass panel is not covered under warranty.
Removing glass panel requires special tools such as lint-free gloves, rubber suction cups,
microfoam storage bags, and iKlear cleaning solution.
lo prevent contamination, wear lint-free gloves and handle glass only by edges.
De's and Den'ts
DO
landle glass panel using lint-free gloves.
Use only a sticky silicone roller to clean the inside surface of glass and lC0 panel.
Use iKlear Oll on the outside surface of glass panel.
Place glass panel into a clean protective microfoam bag when removed from unit.
Store glass panel in a safe area where it will not be broken or damaged.
Store lC0 panel in an anti-static bag to prevent buildup of static charges which may attract
dust particles to display's surface.
Store silicone roller and sticky paper within a temperature range of 39-104 l (5-40 C).
lf silicone roller is no longer tacky, wash it in warm soapy water or wipe with isopropyl
alcohol. lf tackiness does not return, replace silicone roller.
0Ol'l
louch inside of glass with bare hands or dirty gloves. lingerprints are di1cult to remove.
Place glass panel onto a work surface where it may collect dust and other contaminants
unless it has 6rst been placed into a protective microfoam bag.
HandIing a 8reken CIass PaneI
lhe glass panel is not tempered and will break into sharp pieces if mishandled. lf the glass is
broken it must be carefully removed from the unit to prevent irreparable damage to the front
surface of the lC0. lf the front surface of the lC0 is scratched by broken glass, the lC0 may
need to be replaced.
Hew te Remeve a 8reken CIass PaneI
A shattered panel can be removed using safety glasses, packing tape, and leather gloves.
Put on the safety glasses and leather gloves. 1.
lay the unit on a smooth, clean work surface. 2.
Apply packing tape diagonally, across the broken glass panel, forming an "\.' lhen, apply 3.
tape horizontally, thoroughly covering the broken pieces. Vost of the glass will still be
attached to the steel ring that runs around the perimeter of the glass panel.
wearing leather gloves, pry the shattered panel o1 the housing. 4.
Place the broken glass inside a large box, label the box, and dispose of it properly. 5.
Clean the work surface of tiny glass particles. Stand the iVac up and use a lint free cloth to 6.
carefully brush any of the particles o1 of the iVac onto the table. when the repair is 6nished
the cloth should be disposed of immediately.
Use a broom and dustpan to sweep up as much of the broken glass as possible. Class 7.
fragments may have traveled several feet from the location of the glass panel, so be sure to
thoroughly clean the entire area. Use a vacuum to remove the smaller fragments not picked
up by the broom.
Nete: A broken glass panel usually leaves one or more scratches on the lC0 display. lhe lC0
doesn't have to be replaced, but be sure to let the customer know that the scratches are there
and were caused by the broken glass panel.
Safety
WARNINC: HICH VDL7AC: 7be LD Cinema DispIay (24-incb) centains an AC/DC pewer
suppIy and Iegic beard tbat pese a sbeck bazard. when the unit is under power, be aware
that the power supply and logic board contain high voltages that pose a potential hazard
to your personal safety. lever work on or near the power supply or logic board with the
unit powered on, and as a further precaution, always make sure the unit is unplugged when
working on it with the glass panel and lC0 removed. A white, shock-hazard warning symbol is
silk-screened in the middle of the power supply module.
lhe AC/0C power supply board is a high-voltage source with the unit under power, and
remains powered up whenever the system is plugged in, whether or not the system is turned
on. Use extreme caution when troubleshooting the system with the glass panel and lC0 panel
removed.
0isconnect power to the system before performing any repairs.
0isconnect lS0 wrist straps when working on a plugged-in unit.
0on't work alone. ln the event of an electrical shock, it is important to have another
individual present who can provide assistance.
Keep one hand in your pocket when working on any unit that is plugged in. lhis will help
ensure that your body does not provide a path to ground in the event that you accidentally
make contact with the line voltage.
0on't wear |ewelry, watches, or other metallic articles that could present a risk if they
accidentally make contact with the power supply circuitry.
ReassembIy Steps
when no replacement steps are listed, replace parts in exact reverse order of Removal
procedure.
Nete Abeut Images in 7bis Cuide
because a pre-production model was used for most images in this manual, you may notice
small di1erences in appearance between the image pictured and the unit you are servicing.
lowever, although appearance may di1er, steps and sequence are the same unless noted.
Screw Sizes
All screw sizes shown are approximate and represent the total length of the screw.
ll0 Cinema 0isplay (24-inch) lake Apart Class Panel 46 2010-02-08
Iirst Steps
Shut down unit.
wait 10 minutes.
Unplug all cables.
Put on lS0 strap.
Cautien: lhe glass panel
is not tempered and will
break into sharp pieces if
mishandled. A scratched
or broken glass panel is
not covered by warranty.
Impertant:
lhis procedure requires
special tools, which are
o1ered individually or as
part of a cleaning kit.
7eeIs
lS0 wrist strap
lint-free gloves
suction cups
sticky silicone roller
sticky sheets to clean
the silicone roller
microfoam bag
to store glass panel
CIass PaneI
RemevaI
Class panel is held in
place by magnets in the
rear housing.
lay display on its 1
back and press clean
suction cups in
opposite corners on
glass panel.
AppIe strengIy
recemmends wearing
cIean, Iint-free gIeves
wbenever bandIing tbe
gIass paneI, te reduce
cIeaning required en
reassembIy.
lift panel straight up 2
and o1.
Remove suction cups 3
and slide glass into
protective microfoam
bag (922-8259).
RepIacement
Remove protective 1
covering from silicone
roller and sticky sheet.
Clean silicone roller 2
by rolling it back and
forth a few times on
sticky sheet.

lf sticky sheet looks
dirty, use a new one.
lf roller is no longer
tacky, wash it in warm
soapy water.
lf tackiness does not
return, replace silicone
roller.
wearing clean gloves, 3
set display in upright
position to minimize
settling of dust.
Roll silicone roller over 4
lC0 panel to remove
any particles.
Remove glass panel 5
from microfoam bag.
Clean llSl0l of glass 6
panel with the silicone
roller to remove dust.

Nete: lf 6ngerprints
or oils are on inside of
glass, clean 6rst with
isopropyl alcohol.
lote alignment pins 7
on inside of glass
panel.

Cautien: Pins can
break o1 if glass panel
is removed or installed
at an improper angle.
wearing clean gloves, 8
place glass directly
onto unit. Vagnets
will catch it and hold it
in place.

Vake sure the glass
is ush with the rear
housing after it is
reinstalled.
Clean the outside of 9
the glass panel with a
clean micro6ber cloth.
lf necessary, use a
small amount of iKlear
polish. wipe the glass
until there is no longer
any residue or haze.
Once the glass has 10
been cleaned and
polished, inspect the
glass for any remaining
dust, 6ngerprints, or a
hazy residue. lf there
are contaminants
trapped between the
lC0 panel and glass
panel, repeat the
cleaning procedure
above before returning
unit to user.
ll0 Cinema 0isplay (24-inch) lake Apart lC0 Panel 51 2010-02-08
Iirst Steps
Remove.
Class Panel
7eeIs
lS0 wrist strap
lint-free gloves
lorx l10 screwdriver
lS0 bag to store lC0
panel (922-8258)
LCD PaneI
RemevaI
Remove 6 screws. 1
l10, 922-8685
Raise bottom edge of 2
lC0 a few inches using
mylar tabs.

Careful! lhere are 4
cables to disconnect in
next step.
0isconnect 4 cables 3
(as shown left to right).
1. Ambient 7emp
Senser
2. AID Videe 3. LCD Iunctien
Interface
4. LD Driver
(8ackIigbt)
922-8671
Cable, Ambient
lemp Sensor,
lC0 Panel
922-8679
Cable, All-ln-One
922-8669
Cable, 0isplay,
lunction
permanently
connected to
lC0 panel
thin black cable wide copper head black cable white ribbon cable
remove tape
peel back foam
disconnect
from lC0 panel
can also be
disconnected
at logic board
if replacing lC0
panel, transfer
clip and foam
to new part
remove tape
squeeze
metal sides
of connector
to disconnect
from lC0 panel
pull connector
straight out
from lC0 panel
can also be
disconnected
at logic board
pinch
connector
and pull to
disconnect
from logic
board
RepIacement
Reassembly is an exact
reversal of the steps.
Nete: when reinstalling
there are two protective
bumpers to prevent
damage to the camera.
RepIacement Nete:
lf installing a new lC0
panel, transfer the foam
square and retaining clip
for the ambient temp
sensor cable (922-8671).
ll0 Cinema 0isplay (24-inch) lake Apart logic board 55 2010-02-08
Iirst Steps
Remove.
Class Panel
lC0 Panel
Warning: HICH VDL7AC:
II UNI7 IS PLUCCD IN7D
PDWR SDURC, use
extreme cautien wben
werking areund tbe Iegic
beard. lhere is a high-
voltage capacitor on the
reverse side of board.
7eeIs
lS0 wrist strap
Legic 8eard
RemevaI
Remove 6 screws. 1
l10, 922-8685
loosen or remove 2
clear tape securing
cables.
0isconnect 11 cable 3
connectors.

1. power
2. blower
3. camera (922-8670)
4. sensor/blower
(922-8672)
5. sensor/lC0
(922-8671)
6. microphone
7. subwoofer
8. left speaker
9. right speaker
10. USb uplink from
all-in-one cable
12. lC0 function
interface (922-8669,
if not previously
removed with lC0
panel)

Ier yeur reference:
#11 indicates location
of ll0 driver
(backlight) cable
connection, which was
disconnected during
lC0 panel removal.
RepIacement
Nete: Connect 10 cables
with reverse side of Vlb
facing you, then ip board
over and connect USb
uplink cable (#10).

1. power
2. blower
3. camera
4. sensor/blower
5. sensor/lC0
6. microphone
7. subwoofer
8. left speaker (4-pin)
9. right speaker (3-pin)
12. lC0 function interface
7ip: lape down the
USb uplink cable (#10)
to ensure it doesn't get
pinched.
Shown for reference.
11. ll0 driver (backlight)

Impertant! lor proper
USb port alignment,
connect any two USb
cables through the port
openings as you replace
the board and until the
board is securely fastened.
ll0 Cinema 0isplay (24-inch) lake Apart Power Supply 59 2010-02-08
Iirst Steps
Remove.
Class Panel
lC0 Panel
Warning: HICH VDL7AC:
Use extreme cautien
wben werking areund
tbe pewer suppIy, which
contains a high-voltage
capacitor that may remain
charged for several
minutes even when the
computer is unplugged.
lever touch the leads on
the top side of the power
supply, especially those
near the warning sign.
7eeIs
lS0 wrist strap
Pewer SuppIy
ll0 Cinema 0isplay (24-inch) lake Apart Power Supply 60 2010-02-08
RemevaI
Remove 4 screws. 1
l10, 922-8685
0isconnect 3 cables. 2
1 from logic board
and 2 from below the
power supply.
Preserve adhesive 3
"buttery' strip for
reuse.
RepIacement
ll0 Cinema 0isplay (24-inch) lake Apart blower 61 2010-02-08
Iirst Steps
Remove.
Class Panel
lC0 Panel
7eeIs
lS0 wrist strap
8Iewer
RemevaI
Remove 3 screws. 1
l10, 922-8684
0isconnect 2 cables 2
from logic board.
Remove ambient 3
temp sensor cable
(922-8672) from
blower, preserving
black tape for reuse.
RepIacement
reversal of the steps
above, with 3 notes.
Nete 1: lhe ambient
temp sensor cable (922-
8672) must extend exactly
1cm from the plastic
retaining ring on the
blower casing so that it
will sit the proper distance
from the rear housing
when installed.
lncorrect sensor
placement can lead to
false temperature readings
and unusual fan behavior.
Nete 2: lnsure the
pressure wall section
attached to the blower 6ts
securely into foam on rear
housing for a snug 6t.
Air leaks in the pressure
wall can lead to
temperature and/or noise
issues with the unit.
Nete 3: lf you have
trouble reconnecting
cables to the logic board,
unscrew and ip over
logic board for better
access to connectors.
ll0 Cinema 0isplay (24-inch) lake Apart Camera 64 2010-02-08
Iirst Steps
Remove.
Class Panel
lC0 Panel
7eeIs
lS0 wrist strap
Camera
ll0 Cinema 0isplay (24-inch) lake Apart Camera 65 2010-02-08
RemevaI
Remove 2 screws. 1
l10, 922-8680
2 lift the camera and
bracket from the rear
housing.
lift clear tape and 3
remove the camera
cable (922-8670)
connector from the
camera assembly.
RepIacement
Nete: lf you have trouble
reconnecting cables to
the logic board, unscrew
and ip over logic board
for better access to
connectors.
ll0 Cinema 0isplay (24-inch) lake Apart Subwoofer 66 2010-02-08
Iirst Steps
Remove.
Class Panel
lC0 Panel
7eeIs
lS0 wrist strap
Subweefer
ll0 Cinema 0isplay (24-inch) lake Apart Subwoofer 67 2010-02-08
RemevaI
Remove 4 screws. 1
l10, 922-8681
Peel up tape and 2
disconnect 2-pin
subwoofer cable from
logic board

RepIacement
Nete: lf you have trouble
reconnecting cables to
the logic board, unscrew
and ip over logic board
for better access to
connectors.
ll0 Cinema 0isplay (24-inch) lake Apart AC lnlet 68 2010-02-08
Iirst Steps
Remove.
Class Panel
lC0 Panel
Subwoofer
Nete: AC lnlet is not
available as a separate
part, but only as part of
the Rear lousing.
7eeIs
lS0 wrist strap
AC InIet
ll0 Cinema 0isplay (24-inch) lake Apart AC lnlet 69 2010-02-08
RemevaI
Remove 4 screws. 1
l10, 922-8685 (3)
l10, 922-8683 (1)
on grounding wire
loosen or remove tape 2
on cables and pressure
wall.
0isconnect cable from 3
power supply.
RepIacement
ll0 Cinema 0isplay (24-inch) lake Apart All-in-One Cable 70 2010-02-08
Iirst Steps
Remove.
Class Panel
lC0 Panel
Subwoofer
AC lnlet
7eeIs
lS0 wrist strap
AII-in-Dne CabIe
ll0 Cinema 0isplay (24-inch) lake Apart All-in-One Cable 71 2010-02-08
RemevaI
Remove 2 screws. 1
l10, 922-8685
and metal strain relief
support (922-8689)
loosen or remove tape 2
on cables. Aluminum
tape can be fragile.
0isconnect black cable 3
from the power supply.
0isconnect USb 4
uplink cable from
the logic board.
Pry up ferrite beads 5
with a black stick.

Push the all-in-one 6
cable through the
opening in the rear
housing, feeding
the three cable ends
through the hole one
at a time.
RepIacement
ll0 Cinema 0isplay (24-inch) lake Apart Speakers 72 2010-02-08
Iirst Steps
Remove.
Class Panel
lC0 Panel
Nete: left Speaker
and Right Speaker are
available as separate parts,
but are also included as
part of a replacement Rear
lousing.
7eeIs
lS0 wrist strap
black stick (922-5065)
Speakers
ll0 Cinema 0isplay (24-inch) lake Apart Speakers 73 2010-02-08
RemevaI
Using a black stick, pry 1
the speaker away from
the rear housing.

Cautien: Adhesive is
very strong and may
require superhuman
force to remove.
0isconnect cable from 2
logic board.
RepIacement
Align speaker with 1
magnet and press to
secure adhesive.
Connect cable to logic 2
board.

Nete: left speaker has
a 4-pin connector and
right speaker has a
3-pin connector.

Nete: lf you have
trouble reconnecting
cables, unscrew and
ip over logic board
for better access.
Secure cable with tape. 3
ll0 Cinema 0isplay (24-inch) lake Apart Stand 74 2010-02-08
Iirst Steps
Remove.
Class Panel
lC0 Panel
Nete: lf Stand is the only
part to be replaced, use
vlSA Vount procedure
rather than removing
Class Panel and lC0 Panel.
7eeIs
lS0 wrist strap
Stand
RemevaI
Remove 8 screws 1
along back row of
mechanism.
l10, 922-8749
lilt rear housing 2
forward to release
stand.
RepIacement
Nete: Slide rear housing
over stand, aligning pin on
mechanism with center
hole on stand.
RepIacement Nete:
lf replacing stand, transfer
serial number to new part.
ll0 Cinema 0isplay (24-inch) lake Apart Vechanism 77 2010-02-08
Iirst Steps
Remove.
Class Panel
lC0 Panel
Subwoofer
Stand
7eeIs
lS0 wrist strap
Mecbanism
ll0 Cinema 0isplay (24-inch) lake Apart Vechanism 78 2010-02-08
RemevaI
Remove 4 screws. 1
l10, 922-8682
Peel lVl mesh tape o1 2
the rear housing.

RepIacement
Nete: lnstall mechanism
onto the rear housing
with the serial number
showing at the top.
RepIacement Nete:
lf replacing mechanism,
transfer serial number
sticker to new part.
ll0 Cinema 0isplay (24-inch) lake Apart Rear lousing 79 2010-02-08
Iirst Steps
Remove.
Class Panel
lC0 Panel
logic board
Power Supply
blower
Camera
Subwoofer
AC lnlet (loosen screws
to access AlO cable)
All-ln-One Cable
Stand
Vechanism
Rear Heusing
with all the modules removed, you are left with the rear housing assembly.
Nete: lhe rear housing replacement part includes the AC inlet, left 8 right speakers,
microphone cable, mylar for the power supply 8 logic board, bumper blocks, and thermal
gaskets.
lhe left speaker (922-8674) and right speaker (922-8675) can be ordered as separate
replacement parts, but the AC inlet and microphone cable are only available as part of the
rear housing.
AdditienaI Precedures
ll0 Cinema 0isplay (24-inch) Additional Procedures vlSA Vount 81 2010-02-08
Iirst Steps
lo preliminary steps are
required.
7eeIs
lS0 wrist strap
Access card to lock/
unlock the stand
(Apple part #922-7172)
VSA Meunt
RemevaI
Place unit face down 1
on a table so that base
of stand extends over
table edge.
Press stand down 2
and insert access card
into slot between
top of stand and rear
housing.
lnsert access card as 3
far as it will go, and
press stand down
until you hear a click
the audible cue
that indicates stand is
locked into place.
Remove access card. 4
Remove 8 screws. 5
l10, 922-8749
Remove stand from 6
mechanism.
ReassembIy Nete:
Align pin on mechanism
to central hole in stand.
ll0 Cinema 0isplay (24-inch) Additional Procedures Retrieving Vechanism 84 2010-02-08
Dverview
without a stand or vlSA
mount installed, the
mechanism can retract
inside the computer if an
access card trips the latch
that locks the mechanism.
ln the rare event that
retrieving the mechanism
is necessary, follow this
procedure.
7eeIs
Access card
Retrieval tool
Scissors to cut access
card in half
Retrieving Mecbanism
RemevaI
Place unit face down 1
on a clean, soft surface.
Peer into stand slot 2
to see recessed latch.
latch is a shiny metal
spring clip located
above mechanism that
is almost as wide as
stand slot.
Cut access card in half 3
vertically, into two
equal halves.
lnsert half of access 4
card into one end of
stand slot and push
latch away to get a
sense of how latch
moves.
lotice shape of 5
retrieval tool. when
inserting retrieval tool,
make sure curved end
of tool is down, as
shown.
lhe small hole on 6
end of retrieval tool
will hook onto pin on
recessed mechanism.
lold access card so 7
latch is pushed as far
as possible.
Align retrieval 8
tool over pin on
mechanism.
lave an assistant hold 9
unit down 6rmly as
you simultaneously
push latch away
and pull mechanism
towards you.
Nete: lhere is a lot of
tension on mechanism
and it will take a lot of
force to pull it up.
when you can pull up 10
mechanism and see it
emerge through slot,
maintain pull force
on retrieval tool, but
remove access card.
Pull up mechanism 11
until it clicks or locks
into place.
Vechanism is now 12
ready to accept
installation of stand or
vlSA mount.
Views
ll0 Cinema 0isplay (24-inch) views lxploded view 89 2010-02-08
xpIeded View
Clicking on any part below will link you to the corresponding take-apart section.
Panel, Glass, 24"
922-8678
Panel, LCD, with LED backlight, 24"
661-4822
Cable, Display,LCD Function Interface
922-8669 (Not Pictured)
Cable, Ambient Temp Sensor, LCD Panel
Cable, Ambient Temp Sensor, Blower
Cable, All-In-One
Cable Support, Strain Relief, Metal
Tape, EMI, Pkg. of 5
Cover, Mylar w/adhesive, Logic Board
AC Inlet
Offered only as part of Rear Cover
Power Cord, US
Cable, Camera
Board, Logic
661-4823
Blower
922-8673
Board, Camera
922-8511
Subwoofer
922-8676
Mechanism
922-8688
Speakers
Right 922-8675
Left 922-8674
* Speakers are also included as part of Rear Cover
Stand
922-8687
Housing, Display, Rear Cover
922-8686
Power Supply, 212 W
661-4821
ll0 Cinema 0isplay (24-inch) views Cable Routing 0iagram 90 2010-02-08
CabIe Reuting Diagram
ll0 Cinema 0isplay (24-inch) views Photo of lnterior 91 2010-02-08
Pbete ef Interier
A view of the ll0 Cinema 0isplay (24-inch) with the glass panel and lC0 panel removed,
showing all modules and cable routing.
ll0 Cinema 0isplay (24-inch) views Screw Chart 92 2010-02-08
Screw Cbart
All screws for the ll0 Cinema 0isplay (24-inch) are 7erx 10.
922-8680
Svc, Screw, 710, M3X4L
shiny silver color
Camera (2)
922-8681
shiny silver color
Subwoofer (4)
922-8682
shiny silver color
Vechanism (4)
922-8683
shiny silver color

AC lnlet ground (1)
922-8684
shiny silver color

blower (3)
922-8685
shiny silver color
lC0 (6), logic board (6),
power supply (4), AC lnlet (3),
AlO cable (2)
922-8749
Svc, Screw, 710, M3X.5X7L
dull aluminum color
Stand (8)

Apple Technician Guide For LED Cinema Display (24-Inch)

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Apple Technician Guide For LED Cinema Display (24-Inch)

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LD Cinema DispIay (24-incb)

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