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Triumphs and Tragedies

A day in the life of a police officer

&

evoluTion of The Claims adjusTer


Spot the fraud, save everyone money

What happens if you dont find a job for months and months after youve graduated? Is it your resume? Is it your interviewing skills? Is it your lack of experience? Do you need to go back to school to take a more practical program? It certainly doesnt help that the longer you are unemployed, the harder it becomes to get employed. We tell you how to manage yourself during this time, and where to go for help.

| summer 2011 | careers. education. ideas. all of it.

BUSINESS DEGREES
BUSINESS DEGREES IN:
Accounting e-Business Marketing Fashion Management Human Resources Management International Business Tourism Management

business.humber.ca

whos

16

Hey. Did you know that these companies have lots of entry level positions? Visit their websites to see a full list of positions available. 3 7 11 11 15 15 15 24 24 27

hiring
Canon College Pro The Home Depot GP Car and Home Match Marketing Group The Iron Ore Company Investors Group Ottawa Police Service The Dominion RBC Insurance

IFC

yay! more school


9 27 27 29 29 Humber, The Business School (Undergrad) Centennial College Humber, School of Social and Community Services Hult International Business School Seneca College Toronto Institute of Pharmaceuticals Humber, School of Media Studies and Information Technology Queens University Brock University Canadas Automotive School of Business, Georgian College Centennial College Conestoga College Fanshawe College Ithaca College Queens University Schulich School of Medicine and Dentistry Sheridan College Trent University Algonquin College

when you don't get the job


Global youth unemployment has hovered at historic highs since the economic collapse of 2008, and jobless rates among 20-somethings are stuck firm at twice those of older demographics. That's some dark stuff, especially when you consider the disturbing and very real links between depression and joblessness. Heres how to get off the couch, and stay positive.

30 30 31 31 31 31 31 31 31 31 31 31 OBC

4
Success Story James Carney
of Investors Group assures us that a rocky start does not have to define your future success. Brought to you by Rogers Wireless.

22
Triumphs and Tragedies
A day in the life of a police officer in one of Canadas busiest and largest police forces.

8 interviewsmarts
Erin Marsden from Enterprise Rent-a-Car helps us out with a real tough interview question.

6
From our blogs
Your eat, sleep, survive guide to exams.

25
The Rule of Law
Crown counsels are our front-line defence against criminal and civil threats to our society. Inside this underappreciated, but highly important career.

10 careercupid
Tips for avoiding a square peg, round career.

30
Edu-ma-cation
Go Planet! Degrees in Sustainabilty pick up where the Captain and team left off.

12 soft skills

Perception is

who else?
Image: iStockphoto.com/WendellandCarolyn

28
Evolution of The Claims Adjuster The ongoing
learning and specialized detective work of an insurance claims

reality, and those awkward first few days at work can have your co-workers thinking youre a weirdo (When really you are the coolest cat ever!).

21

Insurance Institute of Canada Insurance Institute of Canada

32
JobLife
The Art and Science of Taking a Vacation.

adjuster.

5 IBC

stuff to buy
Rogers Wireless Excel

14 startup

Mike Wahl, co-

owner of Definitions Wellness Safety Services, talks about health, oil rigs, and old Scottish sayings.

jobpostings.ca | summer 2011

our favourite quote this month:

jobpostings
publisher
Nathan Laurie nlaurie@jobpostings.ca

"Asked to picture themselves at work, working, almost everyone hesitates. And if you don't know either, well, it's time to get out there and find out." From Packing Up the Pity Party, (page 16)

associate publisher
Mark Laurie mlaurie@jobpostings.ca

editor
Jason Rhyno jrhyno@jobpostings.ca

graphic designer
Sonya van Heyningen svanheyningen@jobpostings.ca

editorsnote
Jason Rhyno
Not everyone starts a career the day after graduation. In fact, it usually takes a several months for the majority of new grads to find jobs several, long, frustrating, suck-filled months. Unless, of course, you are one of the lucky few who studied something that is in high demand; one of those programs that literally guarantees you a career. (Arts grads, this editor's note is mandatory reading. (Also, congratulations on making it into your career centre. Better late than never.)) The real kick-in-the-teeth about being unemployed after graduation is the fact that since, well, ever, weve been told that having a degree is the proverbial key to the lock on our story, That sucks. Nothing stings worse than the feeling dream career. As Dana Bryce tells us in this months feature youve been lied to your whole life. But wait: it gets worse. The longer you are unemployed, the more unemployable you become. As the weeks and months slowly stack up, it will become increasingly difficult to re-write your cover letWait till month ten when a very special type of existential de-

web editor
Simone Castello scastello@jobpostings.ca

contributors
Christine Fader, Ross Harrhy, Erin Marsden, Emily Minthorn, Allison Mitchell, Kevin Nelson, Jeff Sebanc

editorial intern
Andrew Williams

through any long-term period of unemployment. One of the your friends and family close to your chest, something that friend, especially if you are the one that lands the job first.

national account managers


Sarah-Lyn Amaral, Lori Blanchard, Mary Vanderpas

most helpful points it makes is the importance of keeping cannot be stressed enough. Its also important to be a good This can be difficult. Youll be starting a new job, which means may be working different hours than you, say evenings and

a new schedule and new friends. Your unemployed friends weekends, or perhaps not working at all. Your new, shiny life will want to drag you away from your rusted, old school life, and this can put a strain on friendships. Your friend wont be ford those dinners and drinks and movies and weekend trips to NYC. You will have to work harder to make time for them.

Published by Passion Inc. 25 Imperial Street, Suite 100 Toronto, ON M5P 1B9 jobpostings.ca 1-877-900-5627 ext. 221

able to go out as frequently as you; they wont be able to af-

You will have to be sensitive of the fact that you have a great job and they do not. Youre going to have to curb vocalizing your new job enthusiasm too, uh, enthusiastically. This is so

ter, attach your resume, and compose a passionate email. spair moves in, and you begin re-examining your life and the choices you made, like how you almost took Math but opted instead to read poetry for four years. Plus, many of the job ployment heaven dont easily apply. How can you network search strategies that are advertised as the sure-way to emat industry events when you arent actually working in the you say when someone asks Where do you work?

awesome! I got this wicked assignment today that, if it goes over well, could have me promoted within a year! Tell it to your mom, not your unemployed friend. Even if your friend be sure to share inside information if they are trying to get into

isnt the type to be hurt by this, do it out of respect. However, the same industry as you, and, if you can help them get a foot sume and cover letter, go with them to career fairs, send them job postings basically, be a good a friend. As always, best of luck, and stay positive. P.S. Ross, Glen and Thom: thanks.

in the door, do it. Why wouldnt you? Help them with their re-

industry? And if you do get into a networking event, what do Our feature story answers many of those questions, and will hopefully provide you with some markers for navigating

jobpostings is published eight times in the school year. Issue dates are September, October, November, January, February, March, April, and May. Copies of jobpostings are distributed to over 105 universities and colleges across Canada. Contents of this publication are protected by copyright and may not be reprinted in whole or part without permission of the publishers. Hey, it's summer! Work on your cover letter and your tan. Multitasking!

on the cover: iStockphoto.com/ WendellandCarolyn

summer 2011 | jobpostings.ca

Why work for a Fortune 500 global leader employing more than 166,000 people with ofces across Canada? Why experience rst class training, compensation, rewards and benets? Why grow with an organization as diverse as its employees? Why explore opportunities in imaging including Business Solutions, Ofce Equipment, Consumer, Medical and Broadcast products? Why enjoy a career with a technological leader invested in social responsibility and the environment?

Because You Count

View career opportunities: www.canon.ca/careers

Apply now: becauseyoucount@canada.canon.com

suCCesssTories
James Carney
Company Position
Investors Group Financial Services Inc. Division Director & Executive Financial Consultant

Where did you go to School? What program did you attend?


I went to York University. I was somewhat unsure what I wanted to do, so I took a variety of courses over the four years I spent in undergrad but I chose to specialize in Geography. While I was at university, I played hockey for the York Lions which was an integral part of my school experience and helped nurture my work ethic, discipline and perseverance.

vestors Group, Im really the one accountable for my own success and career advancement, and Im not limited by people ahead of me with more seniority.

What skills have you learned through your work experience?


For me, I actually started down the path of being a teacher and decided early on that it just wasnt right for me. Tenacity and perseverance are crucial when you first embark on your career path. A rocky start does not have to define your future success, and having a challenging start in the beginning allows you to discover what strategies create the biggest successes.

How did you find your current position?


I was introduced to Investors Group by an Investors Group Consultant. When I first began, I was hired as a financial advisor. After demonstrating an ability to coach and lead others, combined with individual success in building my practice as a financial planner, I was promoted to the role of Division Director, where along with my own financial practice, I also lead a team of consultants.

Length of employment 4 years Degree


Honors BA specialization in Geography. CFP, CLU

What do you think it takes to be successful in this career?


To be successful in this business, you need to be a driven self starter; personable someone who is able to develop a rapport easily; innovative so that youre able to build a client base through creative marketing strategies. An individual who exhibits a commitment to hard work, dedication, persistence and integrity. These qualities are crucial in the path to success in this field.

Tell us a bit about your responsibilities:


I manage an existing client base as well as continue to grow the number of clients I serve. The new responsibilities that I took on when I was named a Division Director revolve around the hiring, training and mentoring of new consultants. Today, I currently lead a team of more than ten financial advisors. And those financial advisors have a client base that they serve as well.

Is there one accomplishment you are most proud of to date?


Earning the 2009 and 2010 Presidents Club Award which recognized me as one of the top consultants with Investors Group in Canada based on new business. But what really brings me personal satisfaction is that people I met as clients have now become some of my closest friends.

What is the most challenging aspect of your position?


Managing the time and focus it takes to run my practice and coach my team of financial advisors successfully.

What is the most rewarding part of your job?


One of the most rewarding parts is developing lasting relationships with clients and creating a personalized financial plan that allow each client to reach their financial goals and dreams. And a lot of those clients have become close associates and friends of mine. But what I really like is the flexibility and independence of the career, because while I am with In-

What advice do you have for students looking to land their first job?
Pursue a career in the field that youre passionate about and one that will be both challenging and rewarding.

Sponsored by

rogers.com/careers/campuslife

THE WORLDS FIRST PLA YSTATION CERTIFIED

THE XPERIA PLAY


TM

androidseverywhere.ca
The Android robot is modied from work created and shared by Google and used according to terms described in the Creative Commons 3.0 Attribution License. TM 2011 Rogers Communications.

from our blogs | 04/11/2011

Eggs: Boil 'em, poach 'em, scramble 'em, eat


'em. They're good for you.

eaT, sleep, survive


your guide to exam season
part eat
by Simone Castello find more @ jobpostings.ca/blogs Looks like it's that time of year again. Time to put away the party hats and hours spent sleeping in, and break out the lecture notes and unending stream of caffeine (bad habit). Exam season is upon us. This is the point where daily habits go flying out the window, only to be replaced by survival mode for the next few weeks. No worries! We've got you covered. We've come up with a handy survival 'care-package' of sorts, to help you cope with whatever stress might come your way. Welcome to Your Eat, Sleep, Survive Guide to Exam Season! We'll be providing you with useful information when it comes to dealing with your food, sleep and stress habits. Broken up into three parts (Eat, Sleep, Survive), you'll find tips and advice to help you cope, as you tackle exams. It's a known fact that when things get tough, we turn to comfort food. Whether it's that pint of chocolate chip ice-cream in the freezer, or that questionable week-old fried chicken, it all starts to look like one yummy buffet when we're stressed. So here's a handy tip: Before you set off on your exam adventure, be sure to go grocery shopping, and stock up your shelves and fridge with healthy options, because let's face it you know you're going to snack/stress eat. Here are 9 foods you should consider.

Nuts: Pick up a medley of almonds, pea


from the salted options.

nuts and walnuts... but try to keep away

Fish: Choose options such as salmon and


sardines, which are rich in Omega-3s.

Veggies and salads: Buy veggies you can


greens will always be good to you.

pick at easily, like baby carrots and peppers. Make friends with salads, because leafy

Fruits: Again choose options you can pick


at, like grapes and berries.

Dark

chocolate: Chocoholics, listen up:

If you're like me, you'll run to your regular chocolate bar at the first signs of stress. Consider rich, dark alternatives. Dark chocolate is packed with antioxidants, which are good for the body.

Water: You're not getting enough H O. Trust


2

me on this one. Even when you think you're packing away the recommended suggestion of eight glasses a day, you're probably max ing out at about four. It's easy to lose sight of this one. Keep yourself hydrated. It's a good idea to purchase a trendy, clear water bottle, so you can see how much you're drinking, and you'll also know when it's time to fill up.

On that note try to limit your caffeine intake. Seriously. I know you think coffee is essential at this time, but if you overdose on caffeine and limit your water intake, you'll become dehydrated. And that will cause a whole whack of other problems you probably won't want to deal with right now.

Yogurt: You can eat it plain, or mix in your


favourite fruits or granola.

Oatmeal and other whole grain cereals:


These are awesome sources of fibre.

summer 2011 | jobpostings.ca

Youve got potential. Weve got jobs.

Its time to unplug, get outside and do something. With College Pro, youll get to spend a physically active summer working outside with your peers. Yes, its work. And its also fun.

1-877-277-9787 collegepro.com
Find out now about summer jobs available in your area!

So you screwed up in the interview, huh? They asked the ol Whats your greatest weakness question and you responded with cupcakes, hoping to get a laugh. Awkward. Lucky for you we have friends on the inside recruiting friends (the people wholl be interviewing you). It cost us a few favours, but they finally agreed to explain why they ask what they ask, and what the best answers are. Its a cheatsheet for interviews. Good luck!

Q a

Tell me about a time where youve had to sell someone on a product or an idea?

I ask this behavioral question because it tells me how you would respond to a similar experience youve already encountered. Many candidates struggle with this question if they are either unprepared or they have not had the experience of selling. What I am looking for is the specific situation, the task, the action and the result of the sale. To prepare your answer, read through the job posting with a highlighter. Take note of key phrases or words, and anticipate questions that your interviewer may ask. For example, youre applying for a sales position and youve never worked in sales. What next? Try to think of any volunteer or school experience that will demonstrate your ability to be persuasive. You may also think of the time where you had to convince your classmates at school that your idea was the best! How did you convince them? Be specific, with as many details as possible, and come prepared with more than one example. Many candidates sail through one behavioral sales question but trip over others, like Tell me about another time where you had to overcome a customers objections to generate the sale? The last thing you want is to look dazed and confused in front of the hiring manager. Be prepared! It is very important to clearly explain the task and what action you took in order to close the sale. Too many candidates explain how their manager dealt with the situation. Im interested in how you would handle any objections, think on your feet, multi-task and exhibit leadership qualities. Finally, what happened? Did you make the sale? What was the result? If you had the situation to do over, would you do anything differently? You should always anticipate follow up questions. Remember, its okay to think before you speak. Take your time, frame your answer using the STAR principle: Situation, Task, Action, Result and speak with confidence!

* interview

smarts

by Erin Marsden Talent Acquisition Manager, Human Resources

@ Enterprise Rent-a-Car

summer 2011 | jobpostings.ca

The Future of Learning centennialcollege.ca

what do you want to be


Are you planning to launch a career in business? Start now with our post-graduate programs:
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To discover more about these programs: email: BusinessPD@centennialcollege.ca phone: 416-289-5000 ext. 2297

I admit that we stared and sometimes, there was giggling. But there was also an undertone of admiration for him. Some days, he would show up in the cafeteria wearing lime green from head to toe. Other days, it was pastel pink. There was always an outrageous (and colour-coordinated) hat. This professor was definitely expressing his personality at work. If you havent already been coached or infused with ideas about appropriate work behavior and attire, you soon will be. It is, naturally, important to understand that the potential impressions youre making with how you dress and what you say (or write, tweet or blog) can affect your chances of getting hired and promoted. But, it can also help to know that in addition to conveying to employers how you can add value to and positively represent their organization, youre also trying

to find a fit for yourself. Yes, this is work, not a pajama party or the Jersey Shore but we also need to remember a crucial part of presenting our professional selves: the selves part. If you completely morph into some sort of weird job search version of yourself, youre creating a fake impression with the people you meet. Do you want to have to fake it every day at work for months or years on end? Bringing bits of ourselves to work can start from the very early interactions. For example, I recently talked to a group of students about re-thinking their cookie-cutter cover letters. If a cover letter is your first conversation with a potential employer (and hopefully, most of the time, it isnt), this is your first chance to introduce yourself, make a connection and test out a fit. Its similar to the first email or text you send to the person your friend set you up with before you go on a blind date. Unfortunately, most cover letters sound almost exactly the same. Theres a list of skills and qualities you bring to the table (parroted back to them from their job ad, if there was one). Theres the requisite I found your ad on greatgigs.com. But, youre NOT the same as the other people trying to connect with this work, are you? Yes, you might come from the same program and be roughly the same age. Maybe you even have similar experience but YOU, the part of you that

helps people recognize you in the street and want to work with you or introduce you to their hot, available friends, is different from all the other applicants. So how much of that voice is in your current cover letter? If your parents wrote your current resume and cover letter (a very common situation for students), the answer might be: not so much. In fact, you might be sounding like a 47-year-old plumber or teacher with excellent leadership and teamwork skills of course on paper. When I revealed to some students that I write about my 1973 Volkswagen Beetle in the first paragraph of many cover letters, they were astounded. The Beetle is a relevant metaphor for the kind of work I do so its not just an off-the-wall gimmick to grab the reader (although it works). The real reason for the Beetle is that Im a bit goofy, and over the years Ive learned that I am happiest and most successful in places and with people where that is an asset, rather than a flaw. As a result, part of the way I start to test my fit with an organizational culture is to reveal a tiny bit of goofy in my cover letter. Yknow professional, relevant goofiness and bearing these ahemgoofy

8 8

Decide how much risk youre willing to take (are you narrowing your audience too much?) Learn from the response and adjust accordingly (does it make sense to keep doing this?)

Whether you have greenhair or are merely a fan of Green Day, you have uniqueness that may not be immediately obvious but is still a key ingredient to your fit with a type of work and an organization. Many times, you will need to make some compromises with your appearance and communication in order to connect with a wider range of opportunities. You may also want to ask yourself: Will I (and my 37 hidden tattoos) be happy in an organization thats the epitome of the black suit and briefcase brigade? Maybe you will be. Yet wouldnt it be great if you could connect with organizations that embrace the uniquely-authentic YOU, like that professor at my school?

Career Cupid
by Christine Fader

tips for avoiding a square peg, round career

8 8

guidelines in mind: Understand your audience (are they likely to be receptive?) Choose what you reveal wisely (is it relevant?)
Christine Fader works as a career counsellor at Queens University and is the author of, Career Cupid: Your Guide to Landing and Loving Your Dream Job. Visit her website at careercupid.com

summer 2011 | jobpostings.ca

Unleash your potential Share your passion

Discover Your Future!


Launch your career with GP Car and Home. We offer a stable and friendly work environment where you are given the guidance and tools required to succeed. Many of our employees started their career with us as Insurance Brokers. That is where they learned about the insurance business and were given the opportunity to get to know our customers. They then earned promotions to Team Leaders, Trainers, Managers and Directors, based on their performance. If you are a recent graduate from any field of study looking to make your mark, send your resume to: recruitment@gpcarandhome.ca To find out more about GP Car and Home please visit our website: www.gpcarandhome.ca
Central GTA office location easily accessible by public transit Fully paid comprehensive training and insurance industry licensing (RIBO) Annual fitness subsidy Educational assistance program Discounts on car and home insurance

recruitment@gpcarandhome.ca | www.gpcarandhome.ca
You invested in your education, now use that investment to grow your career with us!

If you dont know if this plant lives in sun or shade, but you like helping people then we want to talk to you.
You may not know everything when it comes to home improvement, but after our training and hands-on coaching you will. The Home Depot, one of Canadas top 100 employers, is hiring for spring. You bring the desire to put customers first and well offer competitive rewards including company paid health & dental plans, 70+ benefits, tuition reimbursement & much more.

Many positions available including: Cashiers Sales Associates Department Supervisors Overnight Packdown Associates Apply online at homedepotjobs.ca/8637
We are committed to diversity as an equal opportunity employer.

jobpostings.ca | summer 2011

Oh, by the way, the plant is a Lily of the Valley, and it thrives in shade. See, youve already learned something. b

11

summer 2011 | jobpostings.ca

Throughout my career in Human Resources, I have met with hundreds of new employees on their first day. Some are excited, but many are
by Allison Mitchell

nervous, and nervousness tends to change a per-

sons personality. At the extremes, shy people can become more withdrawn and outgoing people can become more gregarious; of course. You obviously made a great first impression with some-

Scary, isnt it? How someone perceives you is their a persons perception of you can affect how they communicate with you, what they tell others about

reality even if its not true. Its even scarier that

one at the company because you got the job. Youve jumped that hurdle, but now you have to integrate into your new work environment.

you, and possibly determine the responsibilities

that you are given. What if one of those people that

you dont smile at or look in the eye is a decisionmaker in the company? The way that you are presenting yourself could negatively impact your work life if the wrong people get the wrong impression about you. Perhaps there is a project that requires

In the first few weeks you will meet a lot of new people, and how those people assess you during shape their perception of you. Starting a new job can be nerve-wracking but try not to let that affect your the introduction and subsequent interactions will

a person with excellent customer service skills and the ability to effectively interact with others. Do you think that the new employee who is perceived as being unapproachable and unfriendly would be the managers first pick to take on this role? The other end of the spectrum is a confident and outgoing person who magically gains more confidence and gets louder as they walk through the front door

personality. You could be assessed by a number of

factors including how you carry yourself, whether you smile and make eye contact, or whether you are quiet or loud. The perception that people have about be aware of how you are presenting yourself.

you can affect you in the workplace, so you need to Imagine you are working at a company and you meet a new employee who doesnt smile when they meet you, and their face is devoid of any emo-

on their first day (perhaps due to nervousness or perhaps not). They have no problem talking to others, but some may perceive this person as overbearing. Again, the wrong person could get the wrong impression about you. Imagine that a manager needs project. Do you think that the person perceived to be domineering will be selected for the role? a person with diplomacy to handle a delicate task or

tion, positive or negative. You crack a couple of

jokes and still cant get a smile. What would your first impression of this person be? You see this perweeks still no smile and no eye contact. Your first son in the hall several times over the next couple of impression of this person is being re-affirmed on a daily basis, shaping and soildifying your perception of them. Based on your interactions and observations, you may conclude that this new employee is unapproachable, grumpy, unfriendly, hard to relate with you and it becomes your reality.

It is possible to change how someone perceives pression you make will shape peoples perceptions thing like Hes a great person but I remember when I first met him I thought he was arrogant

you but it is extremely difficult to do. The first imof you. Have you ever heard a person say some-

to, and no fun at all. You will carry that perception Now, think about the situation from the new employees perspective. They are starting at a new company and they are really nervous. This person

and overbearing!? Even if you are able to change

someones mind about you they will always come

back to that first impression. You can see how a persons perception of you may have an effect on your work. Perceptions start forming with the first

is naturally shy and has difficulty meeting new comfortable situation like starting a new job, they
Image: iStockphoto.com/Randy Mott

people anyway; when you put them into an unbecome more introverted. In reality, this person is very friendly and approachable, knows how to have true personality is not being conveyed to their new fun and would welcome conversation but their co-workers. In fact, their co-workers perceive them as being the exact opposite of who they really are simply because of how they present themselves.

impression, but thats not where they end. People assess and draw conclusions about others with every interaction or observation. Make sure that the way you are presenting yourself matches the perception that you want people to have about you.

softskills

startup
The stats: 32 years old; co-owner of Definitions Wellness Safety Services. Has a background in kinesiology, and is currently completing a PhD at Memorial University. 2011 ACE Student Entrepreneur Regional Champion Atlantic Canada.

And what about the cliWe realized our product a different approach. So we began catering our services ents on the oil rigs? This is different because environment. So a lot of our

was good, but we needed

we go out and live in their counselling can be done on a coffee break, informally. Its casual no white coats, part of the crew.

for the corporate side, and we had some great success with that. Then one day, we were asked to go offshore an actual oil rig. That was a huge step forward for us. Please tell us about Definitions Services. How did the comevolved over time? Wellness Safety and work with people on

suits or intimidation. Were Theres an old Scottish saying, You have to get your feet under the table [before So when you get to know really well. This award with

you make any big changes]. people in their environment, and respect them for If youve got different clients, at different levels of interest when it comes to you engage them? what they do, they in turn an element of trust built. start to respect you. Theres What are some of the hardlearn as a boss?

pany start, and how has it I co-own the company with a friend, which began as a small personal training gym

in St. Johns. This stemmed ground. Then over time, we

from my kinesiology backstarted training a lot of people who worked in the oil sector, for companies such

health and fitness, how do The reason why typical wellness programs dont usually work is because theyre one

est lessons youve had to As an owner, youre an owner. And the people working for you probably arent compassion that you might have

as Exxon Mobile. When they sults, they asked us to come

dimensional. Not everyone

started noticing positive rein and work with people in

feels comfortable talking about fitness. So we find different entry points. Were an outsourced consultant company working within the organization. We try to keep it light. We play health and safety videos during meetput newsletters in every literature on their own time.

ing in to work for the same for the business. This took But at the end of the day,

their office. This was something we hadnt done before, but we said, why not? We started going into corporate offices, but noticed that the motivation for fitness wasnt there, unlike with the people who were already coming to the gym.

me a while to understand. our workers teach us more them have different insights

than we do. So many of and views on situations. We

ings that everyone sees. We room, so people can read the

have an open form of communication, and that works

14

Mik Wah
Interviewed by Simone Castello

ACE is our staffs achievement, and were really proud of it as a team. trepreneurs?

Any advice for budding enNothing comes easy. It takes

hard work, time and dedication. If youre an entrepreneur, you probably have a technical skill, but there

might be areas where you

need help. Hire the people so everyone can do things theyre good at. That way,

around you and build a team,

everyone is doing something they love, and your company succeeds. If youre struggling through something youre

not good at, it will end up costing you. Other than that, have a specific goal and a work plan in place. At least that way, youre heading in the right direction.

summer 2011 | jobpostings.ca

Time...

to think about being your own boss.

At Investors Group, we are ready to help you build your own practice as a professional Consultant.
We offer the advantage of Industry-leading training Mentorship and support Flexibility and independence An entrepreneurial environment Support for community involvement Exceptional income potential Contact us, and find out how we can help you build a practice that can bring you financial and professional rewards far beyond those associated with a traditional job. Forward your resum to: careers@investorsgroup.com Visit us at: www.careersinvestorsgroup.com Follow us on: facebook.com/InvestorsGroup youtube.com/InvestorsGroupCanada linkedin.com/company/7441 twitter.com/valueoftheplan

Trademarks owned by IGM Financial Inc. and licensed to its subsidiary corporations. This is a full-time opportunity to establish your own variable-income and self-employed business in association with Investors Group Financial Services Inc. (in Qubec, a financial services firm). Submissions are subject to an initial and ongoing review process. Investors Group offices are located in all provinces and territories in Canada. Please submit your Resume/Application only to one office MP1446 (09/2008-P)

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15

Image: iStockphoto.com/WendellandCarolyn

packing up the pity party


by Emily Minthorn

So you didnt get the job. Now what?


It is a truth universally acknowledged that unemployment especially of the long-term, no end in sight, move back in with mom and dad variety sucks. You know whats worse? school she prefers to keep to herself: Still being unemployed asks Dana Bryce, a 21-year old with a history degree from a six months after youve graduated, when your whole life youve been told that having your degree will mean having a job no matter what. That sucks.

Bryce is just one of a worldwide chorus of new grads singing the no-job blues. Global youth unemployment has hovered at rates among 20-somethings are stuck firm at twice those of historic highs since the economic collapse of 2008, and jobless

jobpostings.ca | summer 2011

17

older demographics. Thats some dark stuff, especially when you consider the disturbing and very real links between depression and joblessness. But lets not be too quick to throw a pity party for ourselves, class of 2011. Sure the market is tough, but

On campus or off, centres like these will help you with everything job-search related, getting back to basics with workshops on writing your cover letter, crafting the perfect resume, and practicing your interview skills. They can also help Blake. A lot of times, people who are unemployed need career with the more abstract aspects of your career dilemma, adds inspiration, he explains, suggesting young job-seekers find a can address specific concerns on a person to person basis. Its their job to know.

upper year students getting ready to graduate are in a uniquely decent position to take this bull by the horns, says Sonny Wong, a career counsellor at Ryerson University in Toronto. Student time is prime time, he explains. Everyone will give

case worker to help them start off strong. A case manager Theyre also familiar with industry trends and whos hiring. Even after visiting with the professionals, all that white space on your resume may freak you out. But Wong explains that you think they are. New grads are not competing in the same says. Thats encouraging news, right? employers arent as worried about your lack of experience as market or for the same jobs as someone with experience, he Its also a reality check. Though there are certainly fewer jobs for a growing number of highly educated people in this economy, there are a lot of steps between leaving school and

students a chance to build their skills. Even if that means reevaluating and choosing to do a four year degree in five years if that gives you time to work, do it. If youre still in school, or even just getting ready to leave, youre already poised to take advantage of opportunities that full-time working adults cant think unpaid internships, volunteering, or even exchange and work-study programs through your school.

I dont know why students are in such a rush to get out when they are often just not prepared, Wong adds. For him, career planning starts at year one of your post-secondary journey. work in, find a summer job in that sector, he advises, clarifying that while you probably wont snag the job title of your experience at all is extremely valuable.

At first year, if you have an idea of the sector youd like to

dreams right away or even for a long time any industry But after two, four, or more years of school, sticking around for a victory lap is probably the last thing you want to do. And its difficult not to slip into feelings of resentment about those freshly minted credentials now going to waste in a drawer somewhere while you schlep around at the bottom of the practical programs, feel that if they have their degree, they

entering the corner office steps that new grads seem determined to skip over. Many of us are way too quick to forget are firmly at the bottom rung of the career ladder, and your that, in terms of seniority, experience, salary, and so on, we first job just isnt going to come with a benefits package and never was, Wong sums up. In other words, while there are

a company car. That $60,000 job is not for you, no but it some exceptional cases investment banking and finance,

career totem pole. Many new grads, especially from the very should just get a job, says Wong. But its exactly that sense of entitlement that leads to depression, anxiety, and long nights spent awake in the dark wondering whether you wasted your youth on your education.

or tech bubbles, for example where new grads have made it big straight out of school, most of the time a young job seeker will always start on the low end of their industrys salary range. Self-evident? Perhaps, but it bears repeating.

This is the reality of our economy, and this is the reality of the roller-coaster of unemployment, Blake agrees. Things go up, things go down. The situation always changes, and we need can choose to be proactive.

Your education is never a waste, reassures Wong. But if you cant remember why you wanted to get it in the first place, its time to talk to someone.

to change with it. And instead of focusing on the negative, we But the doubt and depression that stem from unemployment arent logical animals, and sometimes theres nothing anyone
Source: Statistics Canada - Labour Force Survey, March 2011

Well trust that you were smart and visited your campus career centre early and often while you were at school. And even career centres are at their grads disposal for up to a year after youve gotten your degree or diploma. If that bird has flown and youre no longer eligible for on-camif youre graduating this spring, Wong says that most schools

can tell you, no matter how true, that will make it easier to both a personal and professional support structure: a cast of

keep forging on. In this case, Blake stresses the importance of family, friends, and colleagues that will help keep you applying to jobs, rather than throwing in the towel. Persistence, he says, is a hugely important part of a successful job hunt. If you stop looking, of course youll fall into a rut. It all comes down to knowing you cant stop, Blake emphasizes. No matter what happens, keep moving forward. Be the Terminator.

pus assistance, you can likely still find professional guidance in your community. There are employment resource centres right across Canada, offers Tim Blake, a coordinator and comsource Centre in Burnaby, BC.

munity liaison at one such place, the Cave Employment Re-

summer 2011 | jobpostings.ca

the unemployment rate among 15 to 24 year-olds

14.4

the overall unemployment rate?

7.7

You have to get out there and make your own luck, says Wong. If youre sitting at home on the couch feeling sad, opportunities will Like any big project, landing your first real job is best accomnot just come knocking. measurable goals that break plished by setting small, realistic,
the beast up into manageable pieces. Have daily targets, Blake says. Promise yourself that on a given day, you will send out ten new cover letters, or follow up with five leads, or recontact your hit list of employers. That way, he says, you will a job for weeks or months at a time. have accomplished something every day, even if you dont get Wong stresses that looking for a job is a full-time job. If you

But at this stage in your career or lack thereof what exactly can networking possibly entail? And if youve been out of school and work for a long time, how do you even begin? Just go out and enjoy the things that you do, says Wong simply. Get to know the people around you. Smile! The idea is to be uncomfortable with the unknowns, the who-knows aspect of term networking. But beware of seeming needy, he warns.

the job search, and to keep exploring. Refine your idea of the If youre just there because you want something, a job or

whatever, people can smell that a mile away. You need to to understand you need to give to get.

bring something to the table, he stresses it is so important Dana Bryce knows all this in theory, but its getting harder and harder to apply it to herself and her own job search. I actually dont know what to do any more. And Im going to have to start Wong has some tough love for Bryce and others like her.

want to find meaningful work, it takes six to eight months to find it, he says. And that doesnt mean spending all day every day sending virtual resumes into online databases, never to be seen again. You have to get out there and make your own luck, opportunities will not just come knocking. The internet will not you are. And that means the N word. Yep: networking. says Wong. If youre sitting at home on the couch feeling sad, introduce you to a real place, or show employers how charming Theres an opportunity to network in almost any situation,

paying back my student loans next month, she says ominously. There are always survival jobs available, and just because you

went and got a degree doesnt mean youre above them, he and work a night shift, and leave the day to go on interviews,

says. But you can walk in to a call centre or a retail position to volunteer, to do whatever it is you need to do to get out there. Because getting out there, agrees Blake, is the key to interact with every day. finding that hidden job market made up of all the people you For now, Bryce remains in a bit of a rut, but shes trying to see that does kind of mean I can do whatever, and not have it im-

Blake advises. Consider it reverse-engineered nepotism: since ready know, make sure you know all kinds of people in your sector. Even spending an empty afternoon refreshing your Facebook newsfeed could be fruitful if done properly, Blake job search. LinkedIn is an excellent resource, if you use it well,

your future boss is way more likely to hire someone they al-

it another way. Yes, Im over-educated and unemployed. But pact my non-existent career. For her, that means looking at returning to school and enrolling in a practical program at a in, you know? I mean, if I did have a career, I wouldnt have the luxury of being able to consider going somewhere totally new for a few months and just figuring it out. college, or possibly working overseas just to get some travel

says, pointing out social medias expanding role in the modern he adds. It gives you access to business professionals. And zations and associations that are related to the type of career youre interested in. And dont forget the real world, Neo: you to meet the movers and shakers of your sector face to face.

certainly check out LinkedIns Groups feature. Look for organi-

can and should join clubs and groups offline too, priming you

Wong recalls his days as a new grad at the bumpy start of his own career path. I graduated into a recession as well, he offers. I was always able to find a job, but none of them were

jobs I wanted to keep. Then I realized: I was doing it wrong. He maintains that a willingness to explore his options, his goals, and ultimately his self was crucial to finding meaningful work. We have to explore the self before we can self-market, he explains. Narrow down your career identity. He shares a helpful exercise he often practices with the careerless students who come in to his office looking for guiding? Where are you? Up to this point, most people have a very ance. Picture yourself at your dream job. What are you wearclear image of themselves. Then I ask them, What are you themselves at work, working, almost everyone hesitates. and find out.
Image: iStockphoto.com/WendellandCarolyn

actually working on? What are you doing? Asked to picture And if you dont know either, well, its time to get out there

20

summer 2011 | jobpostings.ca

Where do you want your education to take you?


Heres a career path with unlimited potential.
What are you looking for in a career? Earning potential? Security? Whatever you've learned in school and in life, youll have the chance to use it in the insurance industry. Its hard to imagine a career choice where youll have the opportunity to use more of your skills than insurance. Why? Because insurance is already a part of everything you do. It protects homes, jobs, cars, property and the continuity of lives. And because insurance is all around us, the industry has a wide variety of careers to match your education and amazing exibility to change directions along the way.

Sara Runnalls Broker

A college diploma or university degree in any subject is helpful for entry into the profession, although those who have studied mathematics or business would have an advantage.

Broker / Agent

Youre a people person and a great communicator Insurance brokers and agents help consumers nd the right coverage to protect their cars, homes, businesses, boats and belongings against loss through accident, re or theft. While brokers usually represent several insurance companies, agents are more likely to sell policies for just one. These are the entrepreneurs of the insurance industry with many of them working for themselves or for small independent rms.

There are more than 110,000 Canadians working in the property & casualty insurance sector. Its an industry that reects the face and the values of Canadian society and has a constant need for talented, creative, motivated people.
Are you a people person? Brokers work with clients to create a strategy to protect their assets. Gifted at math? You could thrive as an actuary. Good at listening? As a claims professional, youll help people who are coping with an accident, re or theft. Strategic thinker? You could work as an underwriter and develop the products that keep people protected from unforeseen loss. As your career in insurance progresses, every day can present interesting new opportunities, new challenges, and the exibility to pursue new goals. To nd out more about where you might t in with your post-secondary education, please visit our Web site at www.career-connections.info. You may be surprised to nd that insurance isnt what you think. Its a whole lot more.

Gavin Mascarenhas Loss Adjuster

The best advice is to specialize in law or business-related courses.

Loss Adjuster
Youre part private investigator and part therapist The loss adjuster is responsible for ensuring that those who have suered a loss receive the compensation and assistance they are eligible to receive. Whether employed by the insurance company or working as an independent contractor, the loss adjuster investigates the accident, arranges medical treatment if necessary and negotiates the nal settlement to restore policy holders to where they were, as closely as possible, before their loss.

Michelle Snowdon Underwriter

Your interests and your experience may add up to a great career in insurance.

For a greater advantage and the highest placement value, I would recommend courses in law as well as successful completion of a business or insurance program.

Underwriter
Youre a relationship developer and decision-maker Underwriters accept or reject risk on behalf of insurance companies. They assess the kind of insurance required by organizations as diverse as a shopping mall, a professional sports team, a manufacturer, a city government or a construction company. Underwriters examine every facet of the organizations operation and its request for insurance, then decide what the insurance company should cover and how much it should charge.

industryinsiders

andrew Williams spent a day shadowing two police officers. heres what he learned on the inside.

&

triumphs tragedies
mississauga: earlier that day, 10:02 hours
Inspector Manuel Rodrigues, a recruiter with Peel Regional, disagrees with the idea that you should have a criminology degree, or a police foundations or a law degree to join the force. Although those are certainly helpful in showing a personal commitment to policing, what recruiters really look for are those who can communicate well with others, educational background being an additional asset. We look for what every other employer looks for, says Rodrigues. We want someone whos hardworking, intelligent, has integrity someone who we can trust to go out and do the job for all the right reasons. What puts you on the by Andrew Williams

Cooksville: Wednesday, 14:30 hours


On a grassy area by an overpass, a German Shepherd sniffs around, its handler close behind with leash in hand. A stabbing had occurred here earlier. Within minutes the canine discovers a blue bandana. Was it gang related? Im with Inspector Anthony Roselli of Peel Regional Police, the second largest police force in Ontario, and the third largest in Canada. As a duty inspector, hes responsible for all the major incidents and field personal in the region, he deals with these sorts of things all the time.

map is a passion for, and involvement within your community. A well-standing school record is also important, but Its not a detrimental factor in your file that discounts you, he continues. Its really how you compare to other people. Rodrigues notes how there are all kinds of opportunities available within policing.In this department, every three or four years you have a new career, says Rodrigues. Its still policing but its sufficiently different in that it feels like a brand new career [] the very different segments within the organization that feel like different careers, and I feel that attracts a lot of people to this job.

daytime is busy, nights can get pretty hectic, as disturbances tend to correlate with the flow of alcohol. I have the best job in the world, says P.C. Daryn I Flameling. Obviously

police because they want someone to listen to them. And sometimes thats all it takes, someone to listen to their problems and give them advice. Interpersonal dynamics are essential to this job. Flameling adds that when people ask him what they should do to make their resume stronger, he suggests that they get a job where they talk to people. Being a security guard for ten years is all well and good, but having a sales or customer service background is much better. Of course, working in a field that deals with peoples problems and frequent high risk situations would naturally go hand in hand with stress. Its hard not to take things personal sometimes, says Flameling. Its very easy to become jaded if thats all you see. Even so, stress isnt necessarily from high risk calls; much of it is work load. Flameling emphasizes the importance of having a life outside of policing. You got to have friends who arent police officers, and hobbies. There is also the Member Assistance Program that helps troubled officers cope with any issue. Roselli also recommends that opening up to others is always helpful. Talk to your peers, talk to your supervisors. No one is going to criticize you for letting feelings be known. If something is bothering you, let someone know. In police college, recruits are taught the basics of adhering to outlined procedures. Nevertheless, real life often hurls situations

at officers that dont neatly fit inside a text book. Situations are dynamic, says Flameling, what might work in one might not work in another [...] You have to know your powers of arrest, and theyre very cut and dry. When you arrest somebody, you need to read them their rights. Those things are black and white, but the majority is grey area. Roselli adds, Every officer has the power of discretion in their hands. I think that as officers garner more experience, they can see human nature, build on that, and use their discretion when it comes to minor things. The biggest thing is that were here to protect the public, and if someone may be harmed, then our officers wouldnt have discretion, theyd have to take the action to prevent any harm to the public.

have sergeants and staff sergeants who look over me, but essentially Im my own boss. I get in my car, I do my own thing, I go at my pace. It helps if youre the type of person who wants to get out there and do things. The main thing for me is that Im not in a building all day. I cant sit in an office, I need to get outside. Each officer I spoke with stressed the importance of communication skills in this line of work. Interpersonal skills are the most vital component to being a police officer, says Roselli. Treating people with respect and decency on a daily basis is extremely vital. Streets smarts are a must have being perceptive and savvy enough to know the threat cues and knowing how to prevent an altercation. Sure, youre given a gun and expected to be a good shot, but your words are the best strategy you can use, says Flameling. He explains how being able to pacify someone is much more effective than being able to fight them. Some might think that to be a cop you have to be 65, 300 lbs jacked. No, you need to be able to talk. Policing is about engaging people to understand their problems and mitigate any hostile situation. A lot of people call the

mississauga: That afternoon


The first call Roselli receives is about a warrant for someones arrest, but that situation is promptly dealt with. As we patrol parts of Brampton and much of Mississauga, we keep our eyes out for a shoplifter who recently fled the mall, and a suicidal patient who disappeared from a hospital, a taste of the things an officer might come across on a typical twelve hour shift. Roselli describes being vigilant of hot areas with high crime trends: breakins, loitering kids who should be in school, vandalism, and trying to solve any crime that comes down the pipe. While the

Cooksville: 14:40 hours


Minutes into the investigation, three plain clothes detectives along with additional officers including Roselli, have pieced together what transpired: A drug deal gone bad. But being a police officer isnt as its depicted on television chasing down shirtless drug addicts while the song Bad Boys plays in the background. Its serious work with serious triumphs and tragedies. Roselli hopes to let everyone know that police arent only here to help, but are normal people as well. When we take the uniform off were just like them.

jobpostings.ca | summer 2011

Inspector Anthony Roselli of Peel Regional Police prepares to start his shift.

23

How do I work for the police?


I challenge myself to be the best

Michelle Lacroix
Ironman triathlete Ski instructor Big sister Girl Guide leader Constable

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OPPORTUNITY
24

EXPERIENCE

REWARDS

RECOGNITION

TRUST

summer 2011 | jobpostings.ca

a e

e t o C

evolution of the Claims


by Jeff Sebanc
jobpostings.ca | summer 2011

adjuster

industryinsiders

Desperate people do desperate things, he says. People will burn their cars for various reasons... vehicles will mysteriously disappear. What these people may not realize is that by lying about or exaggerating one detail, a claim can be completely denied. Sometimes you get claims where they start out legitimate but they exaggerate and end up getting caught. Unfortunately, phony claims are directly responsible for the increase of premiums. Alcock states an example in which a woman reported a vehicle stolen from the Windsor area. After providing the date and time the vehicle went missing, he worked with customs officials to determine that the vehicle had crossed into Detroit three days before it had been reported stolen. Added to that, a lock expert was consulted and determined that the car could not have been moved without the keys.We took her in for a statement... she quickly walked away from the claim. Samantha Leclair, a claims representative in the Casualty and Litigation Unit with The Economical Insurance Group, seconds the sentiment that the industry is in a state of constant change. There are always new things to learn, she explains. As case law is continuously evolving, and legislation and rules of civil procedure change from time to time, being able to adapt is very important. Because she liaises with medical and legal professionals, law enforcement agencies and customers in her dayto-day work, she stresses the importance of good communication skills. Speaking with people who have been in the field for 30 years, she says, they always say theyre in a state of constant learning. As a casualty and litigation adjuster, Leclair investigates, negotiates and settles potential claims for negligence against policy holders for which they may be liable in civil law. She will occasionally request assistance from the SIU department for the investigation portion of the claim handling. The results of their investigations give us the ability to make the correct coverage determination, thereby reducing the cost of insurance for all policy holders. In an age where seemingly everything we own needs to be insured, from the obvious cars and homes, to electronics and jewelry, its reassuring to know that those working to protect our property stay up to date, ensuring we get whats owed to us after a claim is opened. They keep with the times, and are constantly evolving. It might just be the perfect career for you would-be Sherlocks out there.
Image (this page and previous): iStockphoto.com/Thinkstock

Desperate people do desperate things


In some careers, the educating never stops. For many, a job that offers a constantly evolving learning process in which its necessary to keep up with the ever-changing industry is exactly whats needed to keep both the job and the mind fresh. To someone unfamiliar with the industry, an insurance claims adjuster might appear a seemingly unlikely candidate for the above statements to ring true. However, this multifaceted field has a lot to offer those dedicated to rising above and beyond the work required of them. The job is comparable to that of a detective: investigating cases and deciding whether or not theyre covered under the claimants policy. Youve got to have a willingness to learn... a desire to learn, stresses Derrick Alcock, a claims representative with the Special Investigative Unit (SIU) at State Farm. Youve got to be adaptable to change. While a specific degree or diploma isnt necessary to get into the field, if you dont stay competitive, and therefore marketable, youre going to fall behind. Alcocks resume is astounding: over 40 courses and seminars completed, as well as multiple memberships to different insurance adjusters associations. Willingness to learn indeed. Alcock specifically mentions the Chartered Insurance Professionals (CIP) and Fellow Chartered Insurance Professionals (FCIP) programs, which are offered through the Insurance Institute of Canada. According to the Institutes website, CIP and FCIP are the industrys standard of excellence and professionalism. Their mission statement says it all: The CIP Societys mission is to foster and promote the education, experience and ethics of our members. As to how Alcock came to work in the SIU at State Farm, he credits his strong interpersonal communication skills, and his analytical, detailed way of looking at things. After graduating with a B.A in Administrative and Commercial Studies from the University of Western Ontario, he noticed a job advertisement for a claims adjusting position with State Farm. I honestly didnt know what a claims adjuster was, he readily admits. After a year and a half as an auto claim representative, Alcock realized his ability to recognize questionable claims. When a position in the SIU opened, he jumped on it. Currently, he works primarily in both auto and fire related investigations, handling everything from staged accidents to suspicious thefts and fires.

26

summer 2011 | jobpostings.ca

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27

industryinsiders

RULE OF LAW
by Kevin Nelson

Weve all seen those movies based on John Grisham novels, with the lawyer fighting the good fight, making clever arguments and ultimately laying the judicial smackdown on some richly deserving criminal-types. The reality of the Canadian Justice System might not be as dramatic, but theres a lot to be said about being a crown counsel. As our representatives in provincial and federal courts, they are our front-line defence against criminal and civil threats to our society. Whats in a name? When talking about the legal system in our country, there can be a lot of denominational discrepancy. Across Canada, the prosecutors offices have different names, and the lawyers that work there can be known as Crown Counsel, though in Ontario theyre known as Crown Attorneys, says Samiran Lakshman, a Crown Counsel himself, for the Ministry of the Attorney General of BC, and president of the BC Crown Counsel Association. In BC, crown counsel is also the title given to civil lawyers who work within the government, giving advice to and representing the government, but who have nothing to do with the criminal justice system. Theres also a lot of variation in what tasks a crown counsel is responsible for, from position to position. Lawyers such as Lakshman spend the bulk of their time in court. For most crown counsel, a typical day involves going to court, he says. If youre dealing with trials as a crown counsel, you may have anywhere from two to five trials per day. Dealing with police, witnesses and judges requires a lot of people skills, as well as a discerning mind. We take files from police and decide if charges should be laid, based on our criteria of whether there is a substantial likelihood of conviction, and if theres a public interest in going ahead, he explains. Prior to the trial starting, you would interview witnesses in the morning often that would be your first time speaking to them and then tell the judge what case youre running first. While prosecution lawyers are often in court, theres also a lot of paperwork to do, and a lot of statements, police reports and notes to sift through. Depending on the charge, you have to know what to prove, and be aware of all recent decisions relevant to the law and the case youre dealing with.

For some, a career in law might be seen as a stepping stone on the way to a political career. Prominent Nova Scotia MP and current Cabinet Minister Peter MacKay did time as a crown counsel. While Lakshman concedes a correlation between politics and the justice system, he notes that these are special cases. A more typical career path is for a crown counsel to make applications to be a judge, he points out. Its also possible for someone to step over to the other side and become a defence attorney. Of course, as a crown counsel, theres also the matter of wearing a uniform. Oh, the robes? laughs Lakshman. Theyre pretty hot especially in Vancouver law courts. Its like a greenhouse in there. The robes are only worn in supreme court, he reassures. The rest of the time you wear a suit. There are a variety of different paths to follow as a legal professional, each with their own pros and cons. To Lakshmans mind, the benefit of being a crown counsel is not directly representing or taking instructions from a client. Thats very different from any other job as a lawyer, he explains. As crown attorneys, we have everyone in society as our client. We dont have everyone on speed-dial, so we make decisions of what is in the public interest. Thats not to say that freedom in the job is absolute, with so many checks and balances in place. Were accountable to the police, the public, the judge, the accused, etc, he agrees, but theres a tremendous amount of freedom in how you do your job. The pay can differ from province to province, and from the provincial to federal levels. Certainly there are jobs in the legal world that pay more, but crown counsel work allows you to advocate in a way thats principled, continues Lakshman. Its not like politics where its about compromise. Its about doing the right thing at every stage and at every decision. Were in charge of our own files, we get to do the right thing and earn a paycheque. Theres also the benefit of every day being unlike the last. Its always interesting stuff. How many Law and Order versions do we have now? Its like that, but in real life.

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x Go Planet!
With Captain
At the moment, our species seems

edu-ma-cation

Planet long since retired, graduate programs in sustainability are continuing where he left off.

be outgrowing this world at tremendous costs. The villainous The Matrix films put ing humans from

to

The University of British Columbia (UBC) has a different aspects of sustainability from forestry to

number of graduate programs that deal with the mining. From a technological and energy perspective, their Masters of Engineering and Clean Energy program aims to reduce environmental impacts.

In terms of careers, there are many areas avail-

able. For engineering, Mazzi explains how students schools and government institutions, but are also and various enterprises in alternative energy. Co-op

arent only looking into energy management for consulting positions with industrial operations, programs may have students work in consulting cluding software, and government agencies.

Agent Smith from it best by distinguishother mammals, ar-

At the same time, the university provides an MBA amines responsibilities that business leaders have towards both the economy and the environment.

for sustainability and business. This program ex-

firms, pulp mills, energy technology companies, inBy its nature, sustainability is interdisciplinary. encouraged to take electives in architecture, policy,

guing that we dont

with the environment. We are a cancer, he says. Sustainability as a practice, seeks to prove him wrong Earth and human civilization. by finding ways to restore harmony between planet Sustainability blends environmentalism, economics, and sociology to confront issues concerning conservation, industry, and prosperity. As land and resources begin to deplete, theres increasing pressure for corporations, governments, and people to find ways to cope with these changes. This alone opens

live in equilibrium

According to Dr. Eric Mazzi, an instructor at UBCs Clean Energy Research Centre (CERC), the Masters in about 24 students each year. We focus on the of Engineering and Clean Energy program takes energy aspects of sustainability, says Mazzi. Sustainability is important because our use of energy and other resources extracted from our planet is at a rate thats not considered to be something we can continue indefinitely. He explains that sustainability is also important because even if we

Along with required core courses, students may be and economics. Some students take commerce

courses for electives, says Mazzi describing the engineering, its the cost aspects.

UBC program. Its not just the technical aspects of These programs aim to provide students with enough in-depth knowledge and fundamental training so they can enter the real world and find

dont exhaust our resources, the impact of such

solutions to environmental issues themselves, even the complex ones that have different view ent priorities, says Mazzi, so we strive to help students appreciate the full spectrum of the challenge before us and give practical tools to get started. points. People have different attitudes and differ-

various career paths that you can take, and some schools have taken that extra step to offer complete University, for instance, offers a Masters of Arts in novation in technology and policy, but also places studies focusing on this field. Peterboroughs Trent sustainability studies. Their curriculum looks at inemphasis on economic and social implications that

prolonged use on the environment can still have unpleasant results, such as the atmosphere loosing its capacity to assimilate chemicals. Mazzi stresses that students should have respect

for all disciplines and all fields of study, whether nice for professionals to specialize in one discipline, its also important to appreciate and be willing to work with those in other fields, since sustainability a critical area, he points out. The policies have

its engineering or the social sciences. Although its

Nevertheless, all the sustainability programs or miracle technologies wouldnt be enough to make a significant difference. Real change begins with Keep the options open and keep promoting newto make better use of the resources we have.
by Andrew Williams

may affect businesses and other institutions. Lonhas a Masters in Environment and Sustainability

how we live. Its a multifaceted thing, says Mazzi. er technology; but at the same time, its important

dons University of Western Ontario (UWO) also degree. Within this program are courses involving

encompasses so many areas. [Politics] is certainly a big role to play, perhaps a bigger role than specific technologies. A healthy respect for politics and public policy making is essential.

engineering, consulting projects, and examining the cluding humans) and its ecosystem.

relationship between the health of a population (in-

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summer 2011 | jobpostings.ca

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Queens University
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Our one-year graduate certificate programs enhance your
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Trents commitment to research excellence, innovation, and
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You slaved all winter, and made the trek to work each and every week, vacation saved for the sun. So lets get the most out of it! From what Ive

through snowstorms and bad traffic, and youve got two or more weeks of noticed among my friends and colleagues, there are three definable types of vacationers. There are those that take long weekends, several through the year, those that take a week here and a week there, and there are those who do it all in one go. Each way has its benefits and each has it hurdles

jlife
with Ross Harrhy

ob
The Long Weekender

How to take your vacation

All-in-One-Goers
These people try to make it something memorable. rarely stay in the same country. These vacationers They dont typically stay in the city, in fact, they end up somewhere abroad, whether on a multi-

city/country cruise, backpacking through Europe, or traveling South America. Two weeks is too long to sit on a beach; it requires more action and a little adventure. They take the kids, they spend a lot of money, but they are out and seeing things and definitely leaving their jobs behind. In a lot of private

businesses and fast-paced offices, this type of va-

cationer can rarely get the opportunity to take one away for too long will put them behind. And if they

big holiday because the workload is too big or being can get the two weeks, they usually need to give their employers months of advance notice. Because the time away is so long and the shifted task-load a little more onerous, they cant take this time during the height of vacation season (May-September), but will usually escape in late Fall or early Spring, depending on the type of office/industry.

This person likes short trips, and extra time on the

weekend, and typically cant afford to be out of the office for too long because of their responsibilities. By using a day here and a day there, they

arent gone too long and they feel they get more out of their vacation time because they can go on mini-vacations year-round. They do trips up to the ski hill in the winter, and short camping trips in the statutory holiday so that they get four days for the

The Week Here/There


These vacationers know they need time off at difor they cant afford to take too much time off in one ferent times of the year in order to make it all year shot. Maximizing their time away includes waiting the next Monday to Friday out of the office so they

summer. They take a Monday off when Friday is a price of one. Vacation companies are starting to offer more and more weekend getaway packages for these types of travelers because they can afford short trips to not-so-far-away spots. Plus, especially here in Ontario, a lot of families have cottages where they can quickly escape for a cheap, quiet weekend away from the city. Many of these vacationers are also the type who dont like to go particularly plan a big getaway and mostly just like

for a statutory holiday on a Friday and then taking get a combined ten days away. Doing so twice a year (based on the average two weeks allotted holiday a year) gives them the opportunity to take two

Whatever type of vacationer you are, and whatever type your colleagues are, make sure matter how much money you make or how you get the most out of your time away. No much you love your job, its always important

big trips and two separate times in the year to get a break. They can get enough time to travel abroad and really experience a big city, or just sit on the beach at a resort and they could do it twice in one year. For workaholics, there is a little prep in order to be missing for a week but the extra tasks that your co-workers will have to cover are minimal.

to get away and experience something new or just break the cycle for a little bit we all need a break and a chance to refresh to be better at what we do and how we do it.

anywhere, but need to take the time. They dont to have an extra few weekends through the year in their housecoat all day on a weekday.

where they dont have to get up early and can stay

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summer 2011 | jobpostings.ca

Image: iStockphoto/Thinkstock

ZAP AWAY BAD BREATH

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