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MY LESSONS IN LIFE By Azim Premji FIRST LESSON: The first lesson I have learnt is that we must always begin

with our strengths. There is an imaginary story of a rabbit. The rabbit was enrolled in a rabbit school. Like all rabbits, it could hop very well but could not swim. At the end of the year, the rabbit got high marks in hopping but failed in swimming. The parents were concerned. They said, Forget about hopping. You are, anyway good at it. Concentrate in swimming. They sent the rabbit for tuitions in swimming. And guess what happened? The rabbit forgot how to hop! As for swimming, have you ever seen a rabbit swim? While it is important for us to know what we are not good at, we must also cherish what is good in us. That is because it is only our strengths that can give us the energy to correct our weaknesses. SECOND LESSON: The second lesson I have learnt is that a rupee earned is of far more value than five found. My friend was sharing with me, the story of his eight year old niece. She would always complain about the breakfast. The cook tried everything possible but the child remained unhappy. Finally, my friend took the child to a supermarket and brought one of those ready-to-cook cereal packets. The child had to cut the packet and pour water in the dish. The child found the food to be absolutely delicious? The difference was that she had cooked it! In my own life, I have found that nothing gives as much satisfaction as earning our own rewards. In fact, what is gifted or inherited follows the old rule of come easy, go easy. I guess we only know the value of what we have if we have struggled to earn it. THIRD LESSON: The third lesson I have learnt is, in Cricket, no one bats a hundred every time. Life has many challenges. You win some and lose some. You must enjoy winning. But do not let it go to the head. The moment it does, you are already on your way to failure. And if you do encounter failure along the way, treat it as an equally natural phenomenon. Dont beat yourself for it or anyone else for that matter! Accept it, look at your own share in the problem, learn from it and move on. The important thing is, when you lose, do not lose the lesson. FOURTH LESSON: The fourth lesson I have learnt, is the importance of humility. Sometimes, when you get so much in life, you really start wondering, whether you deserve all of it. We have so much to be grateful for. Our parents, our teachers and our seniors, have done so much for us, that we can never repay them. Many people focus on the shortcomings, because obviously, no one can be perfect. But it is important to first acknowledge, what we have received. Nothing in life is important, but when a relationship ends, rather than becoming bitter, we must learn to savor the memory, of the good things, while they lasted. FIFTH LESSON: The fifth lesson I learnt is that we must always strive for excellence. One way of achieving excellence, is by looking at those better than ourselves. Keep learning what they do differently. But excellence cannot be imposed from the outside. We must also feel the need from within. It must involve not only our mind, but also our heart and soul. Excellence is not an act, but a habit. I remember the inspiring lines of a poem, which says that your reach must always exceed your grasp. That is heaven on earth. Ultimately, your only competition is yourself. SIXTH LESSON: The sixth lesson I have learnt is, never give up in the face of adversity. It comes on you, suddenly without warning. Always keep in mind, that it is only the test of fire, that makes fine steel. A friend of mine shared this incident with me. His eight year old daughter was struggling away at a jigsaw

puzzle. She kept at it for hours but could not succeed. Finally, it went beyond her bedtime. My friend told her. Look, why dont you just give up? I dont think you will complete it tonight. Look at it another day. The daughter looked with a strange look in her eyes, But, dad, why should I give up? All the pieces are there! I have just got to put them together! If we persevere long enough, we can put any problem into its perspective. SEVENTH LESSON: The seventh lesson I have learnt is, that while you must be open to change, do not compromise on your values. Mahatma Gandhiji often said, You must open the windows of your mind, but you must not be swept off your feet by the breeze. Values like honesty, integrity, consideration and humility have survived for generations. At the end of the day, it is values that define a person more than the achievements. Do not be tempted by short cuts. The short cut can make you lose you way and end up becoming the longest way to the destination. FINAL LESSON: And the final lesson I learnt is, that we must have faith in our own ideas even if everyone tells us that we are wrong. There was once a newspaper vendor who had a rude customer. Every morning, the customer would walk by, refuse to return the greeting, grab the paper off the shelf and throw the money at the vendor. The vendor would pick up the money, smile politely and say, Thank you, sir. One day, the vendors assistant asked him, Why are you always being so polite with him when he is so rude to you? Why dont you throw the newspaper at him when he comes back tomorrow? The vendor smiled and replied, He cant help being rude and I cant help being polite. Why should I let his rude behaviour dictate my politeness?

LEARNING TO E - LEARN
Lifelong Learning Information Age Education Revolution. Today these phrases can be heard continually. Indeed, knowledge is exploding and becoming available anywhere, anytime to more and more people. There has been a phenomenal rise of information and communication technologies that support not just the delivery but also the exploration and application of information. Resources such as Google, Yahoo, Microsoft and others are being accessed by millions daily. As Thomas Friedman rightly says: The World is flat. Information technology is a new playing field and the good thing is that it is leveling the playing field, although there are still millions on the wrong side of the digital divide. But what are the knowledge and skills required to function successfully in such a changing milieu? A group called the Partnership for 21st Century Skills has come up with the following skills for effective living and working in this new century: Leadership and innovation skills: Creativity and innovation skills Critical thinking and problem-solving skills Communication and collaboration skills Information, media and technology skills Information Literacy Media Literacy Information and communication technology

Life and career skills Flexibility and adaptability Initiative and self-direction Social and Cross-cultural skills Productivity and accountability Leadership and responsibility E-Learning: - the use of online access to learning resources anywhere and anytime (Holmes and Gardner) - helps in the acquisition of the skills mentioned above. Persons today have to manage their own learning. A blend of traditional learning with this new form of learning is desirable.

HOW TO MEMORIZE
Memory consists of learning, keeping and remembering. The more you think about this amazing power, the more wonderful it seems. Yet we continually underestimate, under use and under develop it. This is unfortunate since we only know what we remember. Here are some tips on how to memorize more effectively. 1. Memorize what is worth remembering. 2. Learn with the intention of remembering. 3. Before you say you have no memory for a subject, check to see whether you have any interest or motive. No interest, no memory. 4. See the meaning in the material you wish to memorize. Get the meaning of the whole before starting on any part. 5. Create as many different sensory impressions of the material as possible: see it, hear it, sing it, recite it aloud, draw it, act it out, etc. Reciting aloud, for example, is far more effective than quietly reading. Memorize with your whole body. 6. Four 15-minute period of memorizing are better than one 60-minute effort. 7. Memorizing before going to bed at night is very helpful for remembering things better and longer. 8. Note that over time our memories of figures and forms tend to change in the direction of forms and figures with which we are more familiar. 9. Material once learned but now forgotten can be relearned with much less effort. 10. A few extra minutes spent on over learning material greatly increases your ability to remember it. Over learning is the key.

HOW TO STRUCTURE YOUR TALK


A good talk should have four parts: 1. Introduction, 2. An indication of the structure (major points or divisions) of your talk, 3. The body of your talk (major points or arguments), 4. Conclusion. Dont neglect the second of these parts: a statement of the structure of your talk, i.e. a map of where youre going. Unfortunately, many speakers do.

Suppose you have been asked to address an audience on The proposed Amendment to the Industrial Disputes Act. The outline of your talk might very well be, for example, as follows: 1. Introduction:You might start with a story or incident that engages the attention and interest of the audience. 2. An Indication of the structure of your talk, i.e., a roadmapThis might be something like the following: We should oppose this amendment for three reasons: first of all, it will be extremely expensive; secondly, it will be ineffective; and thirdly, it is completely unnecessary. 3. The body of your talk:A. The amendment will be extremely expensive. (You develop this point). B. It will be ineffective. (You develop this point). C. It is altogether unnecessary. (You develop this point). 4. Conclusion:You summarize your arguments and perhaps return to the story or incident you began with to do so.

MANAGING STRESS AND ANGER


No one can escape stress; it enters our lives daily. At times we experience it in mild and brief forms- we miss a train, have to address an audience, or have to wait in a long line for petrol. Sometimes it is felt only to a moderate degree and can last for hours or days as when we find ourselves overworked, playing host to a fever, or upset over a heated argument. In its severe form stress can plague us for weeks, months or even years. Examples of high stress situations include a financial catastrophe, death of someone dear, or a disease we suffer chronically. Stress is a complicated area of study and definitions differ. One functional definition is: Stress is an adaptive response that is mediated by individual and/or psychological processes that is a consequence of any external action, situation, event that place special physical and/or psychological demands on a person. Among other factors, three factors make a difference. 1. Our own personality, our psychological make-up. People differ in their approach to time and life, their attitude towards change and responsibility for what happens to them. 2. Events in our lives. Births, deaths, marriages, change of location and countless other events. 3. Our work situation-Work stress can originate, among other sources, in unclear roles, responsibility for people, overload and under load, bad relations with the boss, clash of roles, conflict between family and job obligations, physical working conditions, career development, responsibility without authority and uninteresting work. Three factors moderate our response: 1. The amount of social support we have. 2. Our coping style: Do we face, deny, or run away from problems? 3. Our psychological hardiness; Are we committed to what we are doing? Do we look at changes as challenges rather than threats? Do we feel that the outcomes depend largely on our own efforts? All other things being equal, the more social support we have, the more we face changes, the more psychologically hardy we are, the better we can handle stress.

WHY DO I GET SO MAD SO EASILY?


Why do I get so mad so easily? Sometimes I get angry and say or do things that later I regret. Apologies are not always enough. Sometimes there is no way to undo the harm. There can be many reasons why a person gets mad but for controlling anger there are some common tips: 1. Keep cool. A moments hesitation can prevent a lifetime of regret. Give yourself time to think. Police officers, flight attendants, for example, get training in this. 2. Be aware of your angry feelings. Do not ignore, or deny them, for emotion influences what we perceive, think and do. Dont suppress if, but dont act on it. 3. Ask yourself: Why am I angry? This is the key. Let life question you. Also, often the matter is a trivial one. Nurture a sense of humour. 4. As we saw earlier, take responsibility for your anger. It is yours, no blaming others. 5. Report your emotions. The ability to talk truthfully and fully about yourself, i.e., an accurate match between what you are saying and what you are feeling- is necessary for effective communication. 6. Talk the matter out with a sensible friend. Anger not expressed does not disappear. 7. Keep an anger journal. Write down your feelings. Dont let them just stew and boil in your stomach. 8. Vigorous sports in the open-air are a healthy protection against letting anger take control of you. Have an outlet for your energy. 9. Be forgiving of yourself and others. 10. Turn anger into positive action. There are many things we should get angry about: corruption, inequalities, indifference to suffering, poverty and indignity. Turn the negative energy into a positive effort. This is, for example, what Nobel Laureate Jody Williams, Princess Diana and others have done in the campaign to eradicate land mines.

ANGER ... ONLY A D AWAY FROM DANGER


Someone has said, There are two times to keep your mouth shut: when you are swimming and when you are angry. There is wisdom in that but we can, if we wish, go further. The National Training Laboratories Institute, when treating frustration, gives the following example: Consider a small steam engine sometimes made as a toy for children. There is a small metal container for water. There is a small alcohol burner underneath which heats the water. The heated water turns to steam. There is a valve which when opened blows a whistle as the steam escapes. This is the principle upon which the steam engine runs. One other element, however, is necessary in the large steam boilera safety valve. For, if the steam accumulates and there is no safety valve, the boiler explodes. People who continuously choose or are forced to hold in and deny anger and aggressive feelings build up tension, and sometime they may explode. One of the marks of a healthy personality is the ability to deal with ones angry feelings and those of others. To admit their existence and to express them non-offensively is an important element in developing satisfactory and productive relationships. To deny their existence, to withdraw or to explode in uncontrolled emotion shows a lack of maturity.

Questions: 1. When you are angry, do you admit it if asked? 2. When you are angry with someone, do you talk about it with the other person? 3. When a problem arises between you and another person, do you discuss it without losing control of your emotions? 4. Do you feel that anger is a normal emotion? If you said Yes to these questions, you probably are managing your anger well. That is most important since daily we read about reactions to anger (Road rage, domestic violence, mob violence, etc.) that destroy lives and career. Anger indeed is close to danger. Life is about ten percent what happens to me and 90 percent how I react to it. And so it is with you. We are in charge of our attitude.

SOME TIPS ON HANDLING STRESS AND TENSION:


Many doctors maintain that unrelieved stress is a major contributing factor in most illnesses. Below are some ways for dealing with the causes of stress as well as with its symptoms. Check the box that you think you need to emphasize. 1. 2. 3. 4. Exercise: A good physical workout produces relaxation. Anxiety and relaxation cannot coexist. Exercise: the best natural medicine. Congruence: Express your feelings when appropriate; at least share them with appropriate others. Dont keep them bottled up. Help others: Much stress is the result of focusing too much on our own problems and ourselves. Restructuring: Events do not cause stress, our interpretations do. Examine and change the way you view stressors. Is there another way of looking at this situation? Am I telling myself something that is not true? Positive self-talk. Assertiveness: Express yourself clearly but inoffensively; e.g., This is my view or, This is how I feel...... Dont say Yes when you want to say No, especially to unreasonable requests. Avoid stressful situations as far as possible. Relaxation: Meditation, Yoga, Biofeedback, Massage and Prayer. Allow quiet moments in your life. Stretch out on bed or floor for five-ten minutes; slow breathing. Sense of humour: Children are said to laugh four hundred times a day; adults a minuscule fraction of that. One psychologist says: One good belly laugh is worth twenty minutes of jogging. A sense of humour is an important part of leadership. It keeps problems in perspective. Social support system: We all need a primary group where our basic needs for recognition, affection, encouragement, and acceptance are met. What can I do to put more warmth into my relationships? Look for causes of stress: Who or what is causing it? Deal with it differently. Better recreation: Painting, music, poetry, games. Better time management: Organizing and executing according to priorities: priorities on the job and off the job (personal). Keeping a balance in my most important roles (husband/wife, parent, son/daughter, executive/worker etc.)

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WALK, TALK, THINK, FACE IT, LAUGH


Many psychotherapists so advise people struggling with stress problems. Ordinary Stress: Walk:Vigorous daily exercise releases built-up tension, clears out from brain and bloodstream chemicals of tension. The body wears out from lack of use. Is it a question of an overactive mind in an underactive body? Do not, however, rely exclusively on physical exercise. (Jogging, yoga, etc) Talk: Strengthen your social relationships. There must be persons in your life with whom you can share your emotions, problems and worries. Think: We have viruses not only in our computers but also in our mind. What are you telling yourself? Are you telling yourself something that is not true or realistic? Check. Your perceptions cause your feelings. Changing your perception will change your feelings. Face it : Bite the bullet. Face the problem rather than run away from it or pretending that it does not exist. Laugh: Laughing is a great help in keeping problems in perspective. Work Stress: Profile of stressful work: High job demand, low job control, high task uncertainty, low organizational support. Signs of stress: Period of incapacity, unexplained absences, poor performance. Organizational remedies: Look into organizational variables. 1) Examine the quality of supervision and organization of work; 2) Check risk management; 3) Is the job poorly designed? Inspect job design; 4) Show meaning and importance of the job and how it affects people; 5) Strengthen social support in work team.

WHY SET GOALS


Most of us live and work far below our capacity. Psychologists tell us that most of us use only ten percent of our capacities in any line. Like Chips of wood in a river, we survive, but aimlessly and lack of inner propulsion mark our lives. Setting goals can change this and inject vigor, direction and meaning in our lives. Obviously, full control of the future escapes us but theres much we can do. Make up your mind today to set goals for the coming year. All it takes is a little determination, more knowledge of yourself and your surroundings, and the courage not to be afraid of failure. Here are some points to remember: 1. Just as a problem well defined is half-solved, so a goal well set is half-achieved. In fact the very process of goal setting develops a healthy tension within us that is a spur to accomplish them. 2. When you start to set goals, take a good look at yourself. What do you do best? What do you enjoy doing? Every person has his or her own strengths and weaknesses. Build on your strengths. 3. Choose goals that will really move you (challenging but within reach). Make sure that they are realistic, measurable and time-bound. For example, to become a good teacher is not a good

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deal. Its too vague, imprecise, and incapable of measurement. On the other hand, to run a hundred metres in less than 11.2 seconds by December 31st would be a well-stated goal for it is measurable and time-bound. Whether it is realistic can be found out by an honest look at yourself, the intensity of your desire, and a talk with skilled athletes. IT CAN BE DONE- Put that sign on you desk or wall. This should be our motto in India today. All we need to do is to develop: a good knowledge of ourselves, a better way of setting goals, an achievement way of thinking and goals that make us move and stretch out capabilities. IT CAN BE DONE.

HOW TO INCREASE YOUR CONFIDENCE


Increase your confidence by increasing your knowledge of the skills needed. Go out and meet people who are in jobs similar to the one for which you are being interviewed. By interviewing persons in the type of job that you are applying for, you quickly learn much and your confidence grows. It is amazing how much you can learn in short time by interviewing people who are holding jobs similar to the one you want. Find out the major tasks the position holder will be expected to perform, the critical skills required and the results expected, and how best to develop these skills. Ask them such questions as: What do you do? What results must you produce? What do you like least about the job? What is the satisfying and what are the difficult parts of the job? List the behavioural skills demanded by the position such as listening, ability to give and follow directions, to work as a member of a team, the ability to supervise other employees effectively, the ability to motivate and to deal with other departments, ability to receive visitors cordially, make decisions and follow company policies and procedures to mention just a few. For example: Suppose you are applying for the job of a pharmaceutical sales person. A talk with three or four experienced salespersons would give you a clear picture of what the job entails. What results are expected, what are the critical skills required, what the obstacles are, and what are the challenges and satisfactions? Your confidence would increase significantly and you could talk with authority in the interview. As an applicant, you too, should form a profile of the skills, technical and behavioural, of the post for which you may be applying. Have examples from your past to show that you possess them. Just as the interviewer focuses on the critical job-related skills, so you should do the same, Working out a profile of the skills, technical and behavioural, as well as the attitudes required for successful performance of the job is most important. It provides you with the appropriate answers to many questions such as Why should we select you? If you were on this panel of interviewers, what would you be

looking for in a candidate for the post? The purpose of a selection, interview is person/job fit. Knowing the skill profile helps you to show that between you and the demand of the post, there is a good fit.

FACTORS THAT HURT PROSPECTS OF CANDIDATES


One survey of recruiters listed the following factors as disqualifiers: 1. Has poor personal appearance; wrong or ill-fitting clothes, unpolished footwear, unruly hair, unclean nails. 2. Is overbearing, over aggressive, conceited, has a superiority complex, seems to know it all. 3. Is unable to express self clearly, has poor voice, diction, grammar. 4. Lacks knowledge or experience. 5. Is not prepared for the interview. 6. Has no real interest in the job. 7. Lacks planning for career, has no purpose/goals. 8. Lacks enthusiasm, is passive and indifferent. 9. Lacks confidence and poise. 10. Shows insufficient evidence of achievement. 11. No participation in extra-curricular activities. 12. Overemphasizes money, is interested only in the best monetary offer. 13. Has poor academic record; just got by. 14. Is unwilling to start at the bottom; expects too much, too soon. 15. Makes excuses. 16. Is evasive; hedges on unfavourable factors in record. 17. Lacks tact. 18. Lacks maturity. 19. Lacks courtesy; is ill-mannered. 20. Condemns past employers. 21. Lacks social skills. 22. Shows marked dislike for schoolwork. 23. Lacks vitality. 24. Fails to look interviewer in the eye. Other points that work against an interviewee: 1. Comes late for the interview. 2. Fails to talk. 3. Says or presents something that is not true. 4. Has left a job without providing adequate notice. 5. Accepts salary terms and then tries to increase them. 6. Demands that the organization match another offer. 7. Cant supply verifiable references. 8. Reveals confidential information. To summarize, candidates who seem to be overly interested in benefits, candidates who criticize their former bosses, candidates who have unrealistic goals; these weaken their chances of selection. Needless

to say, any falsification in documents presented would eliminate a candidate. Also, it is wise to avoid the topics of politics or religion.

THE FOUR Es OF SUCCESSFUL INTERVIEWS


ENERGY: Organizations want self-starters, people with initiative and ideas and people ready to put those ideas to goals and people ready to put those ideas to worth to work. Exude energy. ENTHUSIASM: Enthusiasm wins more jobs than many other factors. If there are two equally qualified candidates, the nod will go for the one who is enthusiastic. EYE CONTACT : Look the interviewer in the eye. Look at him or her 70 percent of the time. Look also (30 seconds) at the other members of the panel. Let them not feel neglected. If you do, they will tend to rate you lower. Do not look down. EXAMPLES : Have ready an example of each skill required, a true example, however small, that indicates the presence of the quality desired. Tell them briefly but graphically. The best predictor of what you will do is what you have done. Today more and more interviewers are asking behavioural questions. These are questions that ask you for examples from your past of required qualities.

THE BENEFITS OF A POSITIVE ATTITUDE


There are many advantages to having a positive attitude. The advantages are easy to see. But what is easy to see is also easy to miss! A positive attitude: Benefits for You: Makes for a pleasant personality Is energizing Increases you enjoyment of life Inspires others around you Helps you become a contributing member of society and as asset to your country And for the organization: Increases productivity Fosters teamwork Solves problems Improves quality Makes for a congenial atmosphere Breeds loyalty Increases profits Fosters better relationships with employers, employees and customers Reduces stress

WINNERS VERSUS LOSERS


The winner is always part of the answer; The loser is always part of the problem. The winner always has a program; The loser always has an excuse. The winner says, Let me do it for you.; The loser says, That is not my job. The winner sees an answer for every problem; The loser sees a problem for every answer. The winner says, It may be difficult but is possible.; The loser says, It may be possible but it is too difficult. When a winner makes a mistake, he says, I was wrong.; When a loser makes a mistake, he says, It wasnt my fault. A winner makes commitments; A loser makes promises. Winners have dreams; Losers have schemes. Winners say, I must do something.; Losers say, Something must be done. Winners are a part of the team; Losers are apart from the team. Winners see the gain; Losers see the pain. Winners see possibilities; Losers see problems. Winners believe in win/win; Losers believe for them to win someone has to lose. Winners see the potential; Losers see the past. Winners are like a thermostat; Losers are like thermometers. Winners choose what they say; Losers say what they choose. Winners use hard arguments but soft words; Losers use soft arguments but hard words. Winners stand firm on values but compromise on petty things; Losers stand firm on petty things but compromise on values. Winners follow the philosophy of empathy: Dont do to others what you would not want them to do to you.; Losers follow the philosophy, Do it to others before they do it to you.

Winners make it happen; Losers let it happen. Winners plan and prepare to win. The key word is preparation.

You may be disappointed if you fail, but you will be doomed if you dont try. Beverley Sills Actions steps: 1. Look for the positive. 2. Make a habit of doing it now. 3. Develop an attitude of gratitude. 4. Create a continuous education program for yourself. 5. Build positive self-esteem. 6. Stay away from negative influences. 7. Learn to like the things that need to be done. 8. Start your day with something positive.

SOME OBSTACLES TO SUCCESS (REAL OR IMAGINED)


Ego, Fear of failure/success; lack of self-esteem No plan Lack of formalized goals Life changes Procrastination Family responsibilities Financial security issues Lack of focus, being muddled Giving up vision for promise of money Doing too much alone Over commitment Lack of commitment Lack of training Lack of persistence Lack of priorities

CRASH COURSE FOR SUCCESS


Play to win and not to lose. Learn from other peoples mistakes. Associate with people of high moral character. Give more than you get. Dont look for something for nothing.

Always think long term. Evaluate your strengths and build on them. Always keep the larger picture in mind when making a decision. Never compromise your integrity. Give recognition. Give respect. Make work interesting. Be a good listener. Encourage goal setting. Provide opportunities for growth. Provide Training. Throw a challenge. Help, but dont do for others what they should do for themselves.

A few steps to motivate others:

CHILDREN LEARN WHAT THEY LIVE


If a child lives with criticism, he learns to condemn. If a child lives with praise, he learns to appreciate. If a child lives with hostility, he learns to fight. If a child lives with tolerance, he learns to be patient. If a child lives with ridicule, he learns to be shy. If a child lives with encouragement, he learns confidence. If a child lives with shame, he learns to feel guilty. If a child lives with approval, he learns to like himself. If a child lives with fairness, he learns justice. If a child lives with security, he learns to have faith. If a child lives with acceptance and friendship, he learns to find love in the world. What children get, they give to society.

25 STEPS TO BUILDING A POSITIVE PERSONALITY


1. 2. 3. 4. 5. 6. 7. 8. 9. 10. 11. Accept Responsibility. Show Consideration. Think Win-Win. Choose your words carefully. Dont Criticize and Complain. Smile and Be Kind. Put Positive Interpretation on other peoples behaviour. Be a Good Listener. Be Enthusiastic. Give Honest and Sincere Appreciation. When You Make a Mistake, Accept it and Move on.

12. 13. 14. 15. 16. 17. 18. 19. 20. 21. 22. 23. 24. 25.

Discuss but Dont Argue. Dont Gossip. Turn Your Promises into Commitments. Be Grateful but Do Not Expect Gratitude. Be Dependable and Practice Loyalty. Avoid Bearing Grudges. Practice Honesty, Integrity and Sincerity. Practice Humility. Be Understanding and Caring. Practice Courtesy on a Daily Basis. Develop a Sense of Humor. Dont Be Sarcastic and Put Others Down. To Have a Friend, Be a Friend. Show Empathy.

WHAT MONEY CANNOT BUY


Money will buy: Amusements, but not happiness. A bed, but not sleep. Books, but not wisdom. A clock, but not more time. Companions, but not friends. Finery, but not beauty. Food, but not appetite. A house, but not a home. Medicine, but not health. A ring, but not a marriage. Lack of commitment destabilizes relationships and leads to insecurity. Where there is a lack of commitment, no one knows where he or she stands with each other. Commitment implies: Dependability, Reliability, Predictability, Consistency, Caring, Empathy, A sense of duty, Sincerity, Character, Integrity and Loyalty. Commitments not kept lead to: Broken homes, Abandoned children, Poor relationships, High stress levels, Guilty, Unfulfilled life, Loss of business, Isolation, Depression. Make a commitment and stay committed. These above notings was taken from Shiv Kheras book YOU CAN WIN. Winners dont do different things, They do things differently. Shiv Khera

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