David Pires

De: Enviado: Para: Assunto: customerhelp@ebay.com sbado, 8 de Dezembro de 2012 14:19 david@binarios.net RE: Leaving Feedback SR# 1-5695925716

eBay sent this message to Pires, David (b1nar10s). Your registered name is included to show this message came from eBay. Learn more about how to tell if an email is really from eBay.

RE: Leaving Feedback SR# 1-5695925716

Dear David, Thank you for your email. Unfortunately it has been over 45 days since you paid for the item we cannot hold the seller responsible for the item and you will not be able to open a case against them. I would recommend in the future that if you do not receive the item within that time frame, regardless of whether or not the seller says that it should arrive shortly, to open a case to be on the safe side. You can keep your case open for 30 days before escalating it to customer support. I have taken measures to report the seller internally and their account will be investigated. You can also try reaching the seller to try to work something out by phone. To request the seller's phone number: 1. Click the "Advanced" link at the top of most eBay pages. 2. In the "Members" section on the left side of the page, click the "Find contact information" link. 3. Enter the seller's user ID and the item number. 4. Click the "Search" button. You can also try to get help outside of eBay: -- File a mail fraud complaint. If the seller says your item was shipped though the US Postal Service, submit a mail fraud complaint using this form: https://postalinspectors.uspis.gov/forms/MailFraudComplaint.aspx -- File a report with the Internet Crime Complaint Center (IC3). Go to: http://www.ic3.gov I hope this information is useful. If you have any other questions, please let us know. Thank you for your understanding. Sincerely, Megan M. eBay Customer Service [THREAD ID:1-2M77GEU] -----Original Message----From: david@binarios.net Sent: 12/6/2012 12:02:50 AM Subject: Leaving Feedback

Sent: 2012-12-05 17:02:04.0 Subject: Leaving Feedback Enter your question / Hello dear Sirs, I have bought item 180966763017 and it didn't work. I have been
1

concern changing messages with seller trying to solve the matter (you can check this in my mailbox). He promised to send a new battery and a new charger because both of them weren't working but it seems to me that he hasn't send anything and he has been just delaying me so that feedback time would pass. Can you help me with this please? Kindest regards / David Send a copy to my email on address. BREAD_CRUMB Help+Contact+Us+Next+Gen Mozilla/5.0 (Windows NT 6.1) AppleWebKit/537.11 (KHTML, like Gecko) BROWSER_INFO Chrome/23.0.1271.95 Safari/537.11
Learn More about how to protect yourself from spoof (fake) emails. This administrative email was sent to david@binarios.net from eBay. As outlined in our User Agreement, eBay will periodically send you required emails about site changes, site enhancements, and your transactions. Read our Privacy Policy and User Agreement for more details if you have any questions. Copyright 2011 eBay Inc. All Rights Reserved. Designated trademarks and brands are the property of their respective owners. eBay and the eBay logo are trademarks of eBay Inc. eBay Inc. is located at 2145 Hamilton Avenue, San Jose, CA 95125.