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AWO/D 43115

Service Information Frontloader Washing machine AWO/D 43115

8592 336 10008 Last Modication: 08/28/08 Creation Date: 08/14/08

Spare Part List Exploded View Technical Data Wiring Diagram Circuit Diagram Program Chart Testprogram Error Codes Service Bulletin 4812 712 40340 Service Bulletin 4812 712 40347 Service Bulletin 4812 712 40317 Service Bulletin 4812 712 40320 Service Bulletin 4812 712 40348 Service Bulletin 4812 712 40327 Service Bulletin 4812 712 40313 Service Bulletin 4812 712 40330 Service Bulletin 4812 712 40314 Service Bulletin 4812 712 40305

2 4 6 8 10 12 24 25 29 43 44 45 46 48 49 50 51 52

This document is only intended for qualied technicans who are aware of the respective safety regulations. Subject to modications

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Spare Part List
Pos 001 0 003 0 011 0 021 0 024 2 024 3 025 0 030 0 040 0 050 0 061 0 061 1 061 2 081 0 084 0 086 0 110 0 130 0 130 1 131 0 131 1 131 2 135 1 135 2 135 3 140 0 143 0 144 0 144 3 191 0 191 1 191 2 200 0 223 0 271 0 272 0 272 3 301 0 303 0 331 0 331 3 332 0 333 0 333 1 400 0 400 1 409 0 421 0 430 0 451 0 12NC 4812 440 11579 4812 440 11581 4812 500 18099 4812 440 11471 4812 440 11791 4812 442 18047 4812 440 11582 4812 440 11654 4812 417 18787 4812 440 10779 4812 466 89033 4812 466 89034 4812 310 39287 4812 529 18063 4812 466 58023 4812 401 18894 4801 111 00265 4812 417 28107 4812 417 28108 4801 111 00266 4812 417 28045 4812 492 58022 4812 498 18262 4812 491 48004 4812 290 68153 4812 450 59812 4812 440 11141 4812 440 11595 4812 502 18669 4812 460 68633 4812 492 18028 4812 492 98011 4801 111 00741 4812 418 48958 4812 358 18214 4801 111 00742 4812 502 18817 4812 452 17976 4812 452 17755 4812 414 58306 4812 414 58307 4812 410 29399 4812 513 18172 4812 410 29401 4812 361 58518 4812 502 18828 4812 362 48446 4812 121 18285 4812 360 18559 4812 259 28919 Description

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Cabinet U-SHAPE Crossbar U-SHAPE Adjust. foot M8, 112mm Front 25 Cover rear Cover plast rear Support control board U-SHAPE Table top 42/44 l U-SHAPE UBS possi Hinge BK Plinth GW Counter weight upper, 44 l, EUREKA Counter weight lower, 44/54 l, EUREKA Mounting kit weight, EUREKA Shock absorber U-SHAPE Silent bloc Fixation eureka Handle door Plate eureka Plate Doorlock Lower Lock Pin Door Lock Spring Door Lock Door safety erk Spring Door Safety Holder adjust. Door Safety Door glass DELTA EUREKA Glassdoor frame Frame door glas Screw; 4.0x12 Door bellow eureka 473 50lt Strap Eureka Strap Wash unit EUR-800-1000-44H11 Drum lifter plastic COD/44L/D Belt POLY-V-1238/J4 Pulley EUR/LR Screw pulley M8x23 Eureka Control panel AWO/D 43115 Handle drawer EBL WP25-CPL Knob timer Spring Knob timer Push button 4-opt. Push button Push button 2 options Motor 38/64 A4768 Screw Motor, kit Brush,carbon Emerson(MCA) Interf.lter Pump Heating element 2050W, 230V + NTC

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Pos 480 0 490 0 491 0 491 1 521 0 521 0 571 0 581 0 620 0 630 0 653 0 653 1 653 2 653 3 691 0 701 0 702 0 707 5 708 1 711 0 712 0 713 0 718 0 718 1 754 0 754 1 760 0 781 0 782 0 794 2 900 0 900 1 900 2 900 3 900 4 900 5 900 8 910 0 910 1 911 7 930 0 961 0 965 0 993 0 993 3 12NC 4812 321 78422 4819 321 18136 4812 321 28367 4812 502 38152 4801 111 00091 4812 214 70725 4812 271 28558 4812 271 28585 4812 239 58046 4812 280 58048 4812 134 18046 4812 134 18047 4812 134 48361 4812 134 48362 4812 282 19485 4812 530 29329 4812 530 29406 4812 310 19102 4812 530 49392 4812 418 68379 4812 418 68381 4812 418 68382 4812 526 48226 4812 418 89066 4812 530 29495 4812 530 28832 4812 480 58385 4812 530 29496 4812 530 29497 4812 401 18549 4812 255 18298 4812 290 88123 4812 401 18501 4812 401 18853 4812 401 18414 4819 401 18529 4812 401 18854 4812 505 18427 4812 502 48344 4812 903 08196 4812 492 38419 4812 532 68151 4812 466 68936 4819 530 29028 4812 395 58004 Description

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Cable DOM-MOT6-EU Cable mains 2m SA Strain relief Screw 4.8x19 Control unit DOMINO, programmed Control unit DOMINO,C1W-basic Valve,magnet Pressostat 50/25 INVENS. Module E3/4 Opt. Door lock Light guide Prog. Flow Guide,light Start low Guide,light 4 opt. Guide,light options low Sensor NTC Hose, inlet; EN 11770 Reex Hose valve-dispenser Nozzle Bend disp.-tub Eureka Dispenser 3 ch. Drawer Safety device Siphon Separator Drainhose tub-pump Eureka Lock eco Filter pump Hose draining Hose Pressostat Clamp hose Holder outlet hose Bracket eureka Clamp hose 19.2 mm Cable clamp Clamp hose Clamp hose Holder outlet hose Nut M6 with washer Screw Screw M 5X14-Z; M 5X14-Z Spring suspension-EUREKA Spacer Cover U Curve for outlet hose Tool

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Exploded View

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Exploded View

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Technical Data
Dimensions + Weight

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Product dimensions Height . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 81.5 - 84 cm Width . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59.5 cm Depth . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57.3 cm Weight net . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 72 kg

Electrical base data

Voltage . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 230 V 10% Frequency . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50 Hz Fuse . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10 A Power Consumption . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ~2.3 kW

Drum data
Volume . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44 l Wash speed . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54 rpm Spinning max. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1000 rpm

Pressostat
Level1 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11 - 12/14 Overow . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11 - 16

Door lock
Kind of switch . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Switch with PTC heater of bimetal Nominal voltage . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 230 (90 - 264) V Locking time . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6 s Unlock time . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ~85 s

Inlet valve
Nominal voltage . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 220 - 240 V / 50 Hz Rated ow . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . (1.5 - 5 bar) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8 l/min Pressure range . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 0.3 - 10 bar Nominal resistance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . (20 C) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3.8 k

Drain pump
Nominal voltage . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 220 - 240 V / 50 Hz Total power . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30 W Resistor (coil) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 160 Capacity . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . (0.55 - 1 m) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14 2 l/min

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Heating element

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Nominal voltage . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 230 V + 10 %, -15 % Total power . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2050 W Resistance (20 C) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24 Leakage current . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . < 0.8 mA NTC sensor Resistance NTC 0 C 30 C 40 C 50 C 60 C 70 C 95 C 35.9 9.8 6.6 4.6 3.2 2.3 1.1 k k k k k k k

Motor
Resistance contacts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . (20 C) Stator (full eld) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2.04 Rotor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2.25 Tacho generator . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 68.7

Control unit
Type . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . DOMINO Nominal voltage . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 230 V / 50 Hz Output control unit Motor Aquastop In pump step NTC Pump Doorlock Pressostat - empty - full Valve (Rast 2.5) Options M7.6 - DSS3.2 AQ2.2 - DSS3.2 AQ2.1 - DSS3.3 Not measurable DP2.1 - DP2.2 DSS3.1 - DSS3.3 E4 - E2 PR2.1 - E2 PR2.2 - E2 V2.1 - V2.2 Not measurable 230 V 230 V 230 V 230 V 230 V >170 V > 40 V 230 V 230 V

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Wiring Diagram

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Legend

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Circuit Diagram

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Legend

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Program Chart

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Program Chart

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Program Chart

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Program Chart

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Program Chart

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Program Chart

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Program Chart

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Program Chart

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Program Chart

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Program Chart

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Program Chart

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Program Chart

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Testprogram

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Error Codes

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Error Codes

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Error Codes

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Error Codes

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Service Bulletin 4812 712 40340

AUTHOR: Ronny Schuricht Last Update: 10/24/11 VERSION: 2.0 TITLE: machine not spinning SUBJECT: In order to reduce the risk of foam creation visible for the customer as long lasting cycle and / or not spinning of the machine new spin proles are implemented and new service kits are created.

REMEDIAL ACTION
Check motor function => If motor is not running at all: check for Motor failure F06 => If motor is running: Unbalance: Unbalance measurement can lead to repeated laundry distribution ramps to come down with measured unbalance. Depending on the model it can be a high number of retrials. This is necessary to avoid mechanical damages of the appliance due to spinning with too high unbalance. If it is not possible to reach an acceptable unbalance level with the distribution retrials, the appliance will not spin. Small loads and especially single pieces are more critical than middle and large loads => check with customer for load conditions instruct customer In case of selecting Drain & Spin-program, the unbalance measurement is more critical, because information from the wash cycle is missing. Therefore is a higher probability for retrials in the distribution ramps and eventually for failing spinning at all. Check with customer, if Drain & Spin-cycle was selected or if a complete washing program was selected. Foam creation: If during ramp-up for spinning intermediate spins or nal spin the pressure switch contact is closed (wash level L1) due to water ring, foam or partly blocked outlet system (foreign objects, wrong assembly of internal or external hoses, etc.) the foam routine is started. If during ramp-up the wash level L1 is detected, the motor stops and the drain pump runs for 30 sec. When reaching level L0 within 30sec., the ramp-up is repeated. Depending on the model, this can happen up to 3 or up to 5 times. If foam creation is the cause, then give an advice to the customer to use detergent acc. to the dosing recommendation given by the detergent supplier. On machines with serial number 341020... or 411020...and lower reprogramme the control board by ESAM with the latest update. Frequency variation: Instable mains frequency can have negative impact on unbalance detection. If the frequency variation is limited to a short period, it will lead to additional retrials for distribution. In case of permanent frequency variation, it can lead to no spinning after number of retrials is expired. If a frequency variation is the cause of the problem, then exchange the control board by the service kits mentioned in the table below. According to SPC the kits will be available from week 50/2010 onwards. Each service kit is containing a new basic WAVE control board (CCU) that needs to be programmed by ESAM (with new SKU), new door lock and wiring between door lock and CCU. When the appliance is equipped with the new parts it has got the new revision state. That means the 12NC of the machine has to be changed to the new 12NC code according to the table below by the service technician on each sticker of the appliance. One sticker is placed on the inner side of the door and one sticker on the rear panel of the appliance. Note: A limited number of kits with programmed WAVE boards is shown on the last page.

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Service Bulletin 4812 712 40347

AUTHOR: Ronny Schuricht Last Update: 11/10/10 VERSION: 1.0 TITLE: drum lifter SUBJECT: Since week 32/2010 are drum lifter with improved xation feet as spare parts available. (Since week 31/2010 in production). Old and new codes are standardized. If the old code is ordered the new one will be deliverd automatically.

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Service Bulletin 4812 712 40317

AUTHOR: Ronny Schurricht Last Update: 07/01/09 VERSION: 1.0 TITLE: Heating Element alternative solution. SUBJECT: In special conditions it can occur that the heating element after a short period gets broken caused by very hard water (limestone) or variations in power supply.

REMEDIAL ACTION
If the heating element gets broken under mentioned conditions we recommend using the alternative heating element that is nickel treated and usable for power supply up to 240V. According to SPC 600 pieces will be on stock from week 52 onwards.

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8592 336 10008, 08/28/08 page 45 of 53

Service Bulletin 4812 712 40320

AUTHOR: Ronny Schuricht Last Update: 03/31/09 VERSION: 1.0 TITLE: rotary program selector Domino SUBJECT: In some washing machines with Domino control unit and rotary program selector it was detected, that turning of program selector is too hard, program selection not possible or program indication is different from selected program. Related machines are of production week 10 and 11 2009.

REMEDIAL ACTION
If such a failure occurs on machines of mentioned production period, the rotary program selector has got a mechanical defect. The related control units are supplied by Bitron with production week 09 and 10 2009. They have to be exchanged according to the spare part list in the related Service Info. How to identify the related control units:

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8592 336 10008, 08/28/08 page 46 of 53

Service Bulletin 4812 712 40348

AUTHOR: Ronny Schuricht Last Update: 05/16/11 VERSION: 1.0 TITLE: F23 appears, but pressure switch is ok. SUBJECT: The customer claims the failure indication F23.

REMEDIAL ACTION
Pressure switch Failure This failure code can be also generated by a defect heater or a defect drain pump or bad harness connections to heater or drain pump. To exclude the drain pump and the heater as root cause, please check: 1. Check if the drain pump is running and check for foreign objects in the lter (see F03) 2. Inverse the mains plug polarity (by turning the mains plug or by changing polarity of single connectors of the power cord on the RFI Filter => ATTENTION: unplug appliance from mains before touching the single connectors!!!) If with inversed polarity failure code remains F23, continue with checks for Pressure switch. If with inversed polarity failure code changes to F12, check for Heater failure F12. Pressure switch failure: If the CCU can not properly read the OPEN or CLOSED status of the pressure switch contacts or if the CCU detects during the wash cycle that the pressure switch contact for the wash level L1 (11-14) and the pressure switch contact for level "empty drum L0"(11-12) are CLOSED or OPEN simultanously for 10 sec., this failure will be displayed. Potential Causes Check the wiring connections between the pressure switch and the CCU (2 connectors on pressure switch and 2 connectors on CCU) Check for proper operation of the pressure switch contacts (without water: 11-14 open, 11-12 closed, with water: 11-14 closed, 11-12 open). Check the electrical resistance of the pressure switch for open and closed contacts without and with water. Start the Service program. If the problem persists the Error Code F23 will be displayed. If no issue found, check other points from hydraulic system like blocked air trap or blocked pressure switch hose (see failure F01 and F03)

If these actions do not solve the issue and all parts like pressure switch and heating element are working correctly, then exchange the control board by the new version indicated in the table below.

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8592 336 10008, 08/28/08 page 47 of 53

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8592 336 10008, 08/28/08 page 48 of 53

Service Bulletin 4812 712 40327

AUTHOR: Ronny Schuricht Last Update: 01/21/10 VERSION: 1.0 TITLE: "F08"at end of cycle and "clean lter"indication SUBJECT: A new software for the controlboards mentioned below has been released. The new software includes a modication of F08 identication and an improvement of the pump cycle in order to avoid "long drain"and "clean lter"indications, caused by ecoball sticking.

REMEDIAL ACTION
"F 08": If that failure indication appears at the end of a wash cycle and all parts like heating element and wiring are ok, then replace the original control board by the new one and program the board by SAM. "clean lter": If this indication appears, but the pump lter and the drain hoses are empty, not kinked and well mounted and it is sure, that the indication is related to ecoball sticking in the drain hose (tub-pump) even it is already replaced by the new version (SB 481271240326), then replace the original control board by the new one and program the board by SAM. Only the mentioned basic control boards are available with the new software! Please use the new control boards as spare part only in case of the above described behaviours. For any other reason, please use the control boards according to Service Info. The control boards will be substituted by the new versions step by step in respect of the production capacity of the supplier. Its planned to introduce the new control boards in production completely until week39 2009.

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8592 336 10008, 08/28/08 page 49 of 53

Service Bulletin 4812 712 40313

AUTHOR: Juergen Reinhardt Last Update: 11/17/09 VERSION: 1.0 TITLE: F06 randomly displayed in Domino controls

CAUSE
Sensible failure detection in drive system for safety reasons

REMEDIAL ACTION
Please check the following points:

Load: Was there bulky load in the drum or was the machine overloaded ?

Drive system: Please check the tacho generator (resistance and cable). Please guarantee a proper and tight seat of the belt on drive shaft and pulley. Please check the electrical connections between controls and motor.

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8592 336 10008, 08/28/08 page 50 of 53

Service Bulletin 4812 712 40330

AUTHOR: Ronny Schuricht Last Update: 01/21/10 VERSION: 1.0 TITLE: no water inlet, cable connection to valve broken SUBJECT: In rare cases the wiring between control board and valve gets broken directly at the connector of the valve. Reason is a too strong xation of the water inlet hose, done with a pliers. Result is that the valve gets out of its position and brakes the cable connection. In addition can be created a short circuit on the control board.

REMEDIAL ACTION
Check the control board for short circuit. If necessary exchange the valve. Fixate the valve in the correct position with a xation screw. Exchange the harness between control board and valve. Check and If necessary exchange the inlet hoses between valve and dispenser. harness (CCU-valve): 4801 111 00724 xation screw: 4812 023 08092 hose (valve-disp.): 4812 530 29405

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8592 336 10008, 08/28/08 page 51 of 53

Service Bulletin 4812 712 40314

AUTHOR: Ronny Schurricht Last Update: 07/01/09 VERSION: 2.0 TITLE: Soap dispenser leaking between box and distribution plate.

REMEDIAL ACTION
We have some claims about soap dispenser leaking at the connection between dispenser box and distribution plate. We recommend exchanging the soap dispenser in the appliance by the new one. The mentioned dispenser has got an improved distribution plate. Implementation date in production was in week 45 2008. Please keep us informed if you nd leakage issues in machines produced after this week.

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8592 336 10008, 08/28/08 page 52 of 53

Service Bulletin 4812 712 40305

AUTHOR: Ronny Schurricht Last Update: 06/16/08 VERSION: 2.0 TITLE: Over foaming when washing with liquid detergent. SUBJECT: There are some cases in the eld of over foaming and detergent coming out of soap dispenser area during lling phase. This can occur when there is liquid detergent used.

CAUSE
When the water inlet has got a high pressure and splashes to the liquid detergent in the dispenser box, this creates much more foam than the inlet system and especially the separator is designed for.

REMEDIAL ACTION
In case of over foaming at the customer: The correct assembly of inlet hose between detergent box and tub has to be checked. If its correct, the separator needs to be replaced by a modied one, that has got a wider slot (expanded from I=1mm to I= 2.5mm) in the middle in order to increase the ow rate and avoid over foaming. New part SC: 4812 418 89066 (same code like old one. Stock has been exchanged).

From week 27/2008 onwards in production the modied separator is included.

REMEDIAL ACTION
If after exchanging the separator still over foaming occurs, its possible to order a ow rate limiter set 4801 310 00098 containing of a ow rate limiter and a sieve.

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8592 336 10008, 08/28/08 page 53 of 53

According SPC the kit is available from week 14/2009 onwards.

Text
It has to be installed in the inlet valve. The original ow rate limiter (red, 8l/min)) has to be removed. Then the new one (yellow, 5.5l/min) has to be mounted together with the new sieve. Original sieve could be too long and destroy the limiter when xing the inlet hose. The set can only be used if the water inlet pressure is higher than 4 bar, otherwise there is a risk to create a failure indication of too less water inlet.

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