RESUME

Pankaj Kumar

E-Mail:-pankaj.rana1005@gmail.com

Mob.-07503657465

Sec-44 V-chalera Noida 201301

Career Objective
To continue and enhance my career skills by utilizing my experience in the IT industry as a Server Administrator

Professional Summary

Around 3 Years of experience in Microsoft Windows Technologies Hands on experience in Systems troubleshooting. A keen communicator and team member with excellent relation management, leadership, analytical and problem solving skills.

Technical Proficiencies:

Software Distribution : WSUS Server Directory Service: Active Directory Operating Systems: o Server: Windows Server 2003/2008/2008 R2

Client: XP/Vista/Win 7

Network Services: DNS, DHCP, Mail Client: Microsoft Outlook 2003/2007/2010, Outlook Express, . April12 to Till

Organizational Experience

TSG Global Services(Wipro InfoTech LTD.)

Date Engineer Server Management Payroll: TSG Global Services

Client: EXL Service (I) PVT LTD: Roles and Responsibility:

To provide high-end technical support on Windows environment based systems and ensuring high customer satisfaction levels through prompt solution for their problems. Identify and troubleshoot network related physical problems on a regular basis. Managing and administering the servers (Print Server, File Server, DNS, DHCP server, AD Server, WSUS, Backup). Managing user rights and permission according to the company policy etc. Installing, configuring, Software and troubleshooting Hardware peripherals on Windows 2000, 2003 & XP platforms. Report generation from EPO based on process requirement Report generation to find inconsistent hosts DAT update on EPO server Managing and documentation of EPO policies Troubleshooting McAfee and EPO Agent if doesnt work properly in any of Servers Encryption of Laptop with Standard Check list Encryption Manager console Management to Add user for Client, Token Reset for machine etc. Feb 2012 to Mar 2012

Apex Services IT Administrator Roles and Responsibility

To Conduct Online CMAT exam

To set up a computer network To setup and Configure Windows Server 2003 To install and configure MS SQL Server 2005 To backup and restore SQL database To Configure Registration Desk with Biometric and Web Camera To Scan all systems and servers with Trend Micro Antivirus. To install all required software and hardware for CMAT online Exam To maintain of operating systems To Install, upgrade and maintenance of server hardware components as per requirement Responsible for VPN connection To upload all backup to FTP

ADI BPO Services PVT

LTD. System Admin Client: EXL Service (I) PVT LTD.

Mar 2010 to Feb 2012

Roles and Responsibility:

Active Directory Management (User/Group creation, modification, GPO etc.) Managing Trend Micro AV 8.0 Monitor and Understand event logs, and take corrective actions File / Folder Auditing, Password policy Patch Management through WSUS. Creation and maintaining user accounts and groups. Creation and maintaining users home drive on servers. Network printer installation & configuration Managing printer uses with audit logs Managing DHCP, DNS and Print Server. DHCP Scope Creation and Monitoring Attending problems reported by customer through mails and through Remedy tickets

Projects:
Helpdesk Windows/Unix base Inventory Server - Windows/Unix base. Syslog Server Unix base System Maintenance Tool DOS base.

Education Qualification

B. Sc.(Computer Application) from KUK University 12th from UP Board 10th From UP Board

Certifications
JCHNP (Jetking Certified Hardware Networking Professional) diploma MCITP (Windows Server 2008, 2003), CCNA, RHCE Trained from Jetking

Personal Profile

Name Fathers name Date of Birth Languages Known Marital Status Gender Nationality

: : : : : : :

Pankaj Kumar Satya Pal Singh 25 July,1988 Hindi & English Single Male Indian

Declaration:
I hereby declare that all the details provided are true to my knowledge and I promise that if I am placed at your concern I will do my jobs to the best satisfaction of my superiors.

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Date: Place: Pankaj Kumar