Information

Analog/ISDN/GeoCENTREX Malicious Call Recording (MCR)

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Malicious Call Recording (MCR)

Information Analog/ISDN/GeoCENTREX

Trademarks: All designations used in this document can be trademarks, the use of which by third parties for their own purposes could violate the rights of their owners.

Copyright (C) Siemens AG 2000-2000

Issued by the Information and Communication Networks Group Hofmannstrae 51 D-81359 Mnchen Technical modifications possible. Technical specifications and features are binding only insofar as they are specifically and expressly agreed upon in a written contract.

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Information Analog/ISDN/GeoCENTREX

Malicious Call Recording (MCR)

This document consists of a total of 11 pages. All pages are issue 2.

Contents
1 2 3 3.1 3.2 3.3 3.3.1 3.3.2 3.4 4 5 6 Definition . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5 Mode of operation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6 Subscriber controlled input . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Analog. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ISDN . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . GeoCENTREX . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Analog. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ISDN . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Legend . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7 8 8 9 9 9 9

Call charge registration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9 Administration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10 Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11

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Information Analog/ISDN/GeoCENTREX

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Information Analog/ISDN/GeoCENTREX

Malicious Call Recording (MCR)

1 Denition
The Malicious Call Recording (MCR) feature can be used to determine malicious callers and record the corresponding call. Subscribers can activate the feature during an ongoing call or within a limited period after the end of a call.

Network node SN DLU calling subscriber LTG M-LTG

Control or DLU MCR active LTG

LTG Recording device

CP

Call data

Operator benefits Fast identication of malicious callers Subscriber benefits Better protection against malicious callers Calls can be saved as evidence Availability Analog Subscriber GeoCENTREX subscriber X X ISDN X X

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Use and effect Calling subscriber MCR use MCR effect Interactions For interaction with other features, see Feature Interactions. --X Called subscriber X X

2 Mode of operation
The Malicious Call Recording (MCR) feature is an extension of the existing Malicious Call Identification (MCI) feature. This variant allows calls to be recorded on a special recording device. Feature usage authorization is assigned and activated by the operator in response to subscriber requests. After being activated, all incoming calls are identified and automatically recorded from the start of the calls. If a subscriber requests MCR (by subscribercontrolled input before the call is ended), the call is saved. If MCR is not requested, the recording is deleted when the call is ended. Description of the functions sequence All incoming calls to a subscriber with authorization for MCR are automatically switched via a supervisory loop to a special recording device. The entire call is recorded i.e. the speech parts of the calling and called parties. The subscriber then decides whether the call is to remain saved or to be deleted. The call is permanently stored in the recording device by entering the access code for the feature (or a hook flash). The call can then be used for different purposes. If the subscriber makes no input, the entire call contents are deleted at the end of the call. Recording device The recording device can be connected in the network node of the authorized subscriber or is situated in a central service network node. It is accessed by a switched connection in that case. Connection to the recording device Connections to the recording device are usually 64-kbit/s speech channels. The directory number of the calling and called parties are transferred inband along with additional call data (malicious call data) with MFC-R2 signaling or D-channel messages.

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Malicious Call Recording (MCR)

3 Subscriber controlled input

The feature can be used by subscriber controlled input. For the subscriber procedure, see: Analog subscriber ISDN subscriber GeoCENTREX Analog subscriber ISDN subscriber Subscriber controlled input functions Signaling method Analog Pulse Activate Deactivate Enter data Delete data Enter data and activate Delete data and deactivate Activate with/without data Feature use Interrogate state Interrogate data Interrogate state with/without data --------------X ------DTMF --------------X ------ISDN Keypad --------------X ------Funct. --------------X -------

Acknowledgments after subscriber controlled input Subscriber-controlled inputs are not confirmed in the feature. Feature usage MCR is requested as needed with the same procedure as MCI. There are different ways of starting malicious call identification and recording (e.g. hook flash, keypad protocol).

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3.1

Analog
Start identification Pulse dialing Connection A-B

or Connection any digit (not 1) A-B 4

Push button dialing Connection A-B SC

or Connection specific digit A-B 8

3.2

ISDN
Start identification Keypad protocol Connection any digit A-B 4

Functional protocol with function key Connection MCI key A-B FK

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Malicious Call Recording (MCR)

3.3
3.3.1

GeoCENTREX
Analog
For inputs, see subscriber procedure Analog.

3.3.2

ISDN
For inputs, see subscriber procedure ISDN.

3.4

Legend
Introduces activation from terminal or introduces input from terminal or used as separator Introduces deactivation from terminal or introduces cancellation from terminal or used at end of feature input Enter ... Hook flash 4 A-B FK Press digit key Connection between calling subscriber (A) and called subscriber (B) Function key

4 Call charge registration

Call charge registration is possible with: Automatic Message Accounting with Individual Call Charge Registration Pulse Metering Message Detail Recording (MDR) for GeoCENTREX Flat rate Automatic Message Accounting with Individual Call Charge Registration (AMA) and pulse metering can be combined. One or more call charge pulses can be generated for pulse metering. Charges for feature input and feature usage The charges for operator inputs, successful subscriber controlled input and feature usage are assigned to the subscriber. The following call charge registration is possible: Facility input by operator (FAIO) Facility input by subscriber (FAIS) Facility usage (FAU)

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Action Activate Deactivate Enter data Delete data Assign authorization Remove authorization Assign authorization to modify Remove authorization to modify Status request, data request Use

FAIO --------X X ---------

FAIS ---------------------

FAU ------------------X

5 Administration
The operator can perform all administration functions on the NetManager by means of user-friendly applications or MML commands. Feature authorization The network operator assigns authorization for the feature when requested by the subscriber. Subscriber access types The feature can be used with the following types of subscriber access: Type Subscriber Analog Main station Basic access PBX PBX with BA and/or PA PBX line PBX line with Direct Dialing In (DDI) PBX line, connected like a subscriber Coinbox Emergency call station MLHG line Basic attendant console MAC attendant console X --X --X X X X X X ----ISDN --X --X ------X --------GeoCENTREX Analog X --X --X X X ----X X --ISDN --X --X ------------X X

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Malicious Call Recording (MCR)

Call charge registration The charges for operator inputs, subscriber-controlled inputs and facility usage can be administered. For more information, please refer to OMN:EXCH-TA. System administration The following feature data can be administrated in the network node: options for subscriber controlled input Alarm: activation, priority Display of data records recording by means of trafc measurement For more information, please refer to OMN:EXCH-SY. Subscriber administration Authorization for the MCI and MCR features are assigned by the operator. The address for the recording device must be defined. For more information, please refer to OMN:EXCH-SU. GeoCENTREX administration For more information, please refer to OMN:EXCH-CTX.

6 Requirements
Hardware Recording device (Malicious Call Recording Center) Signaling Signaling between the network nodes Multifrequency code (MFC) Signaling system no. 7 (SS7) ISDN user part (ISUP) Telephony user part (TUP) Subscriber signaling Analog Dual-tone multifrequency (DTMF) Pulse dialing ISDN Digital subscriber signaling system no.1 (DSS1) Subscriber interfaces The following interfaces for subscriber access can be used: DLU LTG V5.1 interface V5.2 interface

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