Acer Altos G310 Service Manual

Altos G310 Mk2
Service Guide
Service guide files and updates are available on the CSD web; for more information, please refer to http://csd.acer.com.tw
PRINTED IN TAIWAN
Revision History
Please refer to the table below for the updates made on Altos G310 Mk2 service guide.
Date
Chapter
Updates
II
Copyright
Copyright 2005 by Acer Incorporated. All rights reserved. No part of this publication may be reproduced, transmitted, transcribed, stored in a retrieval system, or translated into any language or computer language, in any form or by any means, electronic, mechanical, magnetic, optical, chemical, manual or otherwise, without the prior written permission of Acer Incorporated.
III
Disclaimer
The information in this guide is subject to change without notice. Acer Incorporated makes no representations or warranties, either expressed or implied, with respect to the contents hereof and specifically disclaims any warranties of merchantability or fitness for any particular purpose. Any Acer Incorporated software described in this manual is sold or licensed "as is". Should the programs prove defective following their purchase, the buyer (and not Acer Incorporated, its distributor, or its dealer) assumes the entire cost of all necessary servicing, repair, and any incidental or consequential damages resulting from any defect in the software.
Acer is a registered trademark of Acer Corporation. Intel is a registered trademark of Intel Corporation. Pentium and Pentium II/III are trademarks of Intel Corporation. Other brand and product names are trademarks and/or registered trademarks of their respective holders.
IV
Conventions
The following conventions are used in this manual:
Screen messages NOTE
Denotes actual messages that appear on screen. Gives bits and pieces of additional information related to the current topic. Alerts you to any damage that might result from doing or not doing specific actions. Gives precautionary measures to avoid possible hardware or software problems. Reminds you to do specific actions relevant to the accomplishment of procedures.
WARNING
CAUTION
IMPORTANT
Preface
Before using this information and the product it supports, please read the following general information. 1. This Service Guide provides you with all technical information relating to the BASIC CONFIGURATION decided for Acer's "global" product offering. To better fit local market requirements and enhance product competitiveness, your regional office MAY have decided to extend the functionality of a machine (e.g. add-on card, modem, or extra memory capability). These LOCALIZED FEATURES will NOT be covered in this generic service guide. In such cases, please contact your regional offices or the responsible personnel/channel to provide you with further technical details. Please note WHEN ORDERING FRU PARTS, that you should check the most up-to-date information available on your regional web or channel. If, for whatever reason, a part number change is made, it will not be noted in the printed Service Guide. For ACER-AUTHORIZED SERVICE PROVIDERS, your Acer office may have a DIFFERENT part number code to those given in the FRU list of this printed Service Guide. You MUST use the list provided by your regional Acer office to order FRU parts for repair and service of customer machines.
2.
VI
Table of Contents
Features 1
System Specification 1 1
Front Bezel 3 Front Panel 4 Rear Panel 5 Internal Components 6 System Block Diagram 7 System Board Layout 8 Hardware Specifications and Configurations 10 Power Management 17 Environmental Requirements 18 Mechanical Specifications 19 Introduction 21
System Utilities 21
Setup Menu 22 Main Menu 23 Advanced Menu 24 PCI Configuration 25 Boot Configuration 26 Peripheral Configuration 27 Drive Configuration 28 Floppy Configuration 29 Event Log Configuration 30 Video Configuration 31 USB Configuration 31 PCI Express Configuration 32 Chipset Configuration 33 Fan Control Configuration 34 Hardware Monitoring 35 Remote Access Configuration 36 Security Menu 38 Power Menu 40 Boot Menu 41 Boot Device Priority 42 Hard Disk Drive 43 Removable Devices 44 ATAPI CD-ROM Drives 44 Exit Menu 46
Disassemble and Reassemble 47

General Information 48 Before You Begin 48 Disassembly Flowchart 49 Standard Disassembly Procedure 50 Removing the Housing Cover 50 Removing the CD-ROM, Floppy and HDD 50 Removing the Cables 51 Removing the DIMM 52 Removing the Processor Fan Heat Sink 52 Removing the CPU 53 Removing the Mainboard and Extension Board 53
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Table of Contents
Removing the Power Supply 54 Removing the Power Button and USB Modules 54 Standard Reassembly Procedure 57 Reassemble the Power Button and USB Modules 57 58 Reassemble the Power Supply 59 Reassemble the Mainboard and Extension Board 59 Reassemble the CPU 59 Reassemble the System Fan 61 Reassemble the DIMM 61 Reassemble the Cables 62 Reassemble the CD-ROM, Floppy and HDD 62
Troubleshooting 65 65
Troubleshooting Steps 66 Resetting the System 66 Problems following Initial System Installation 66 Hardware Diagnostic Testing 66 Specific Problems and Corrective Actions 67 BIOS Beep Codes 72 BIOS Error Messages 72 POST Codes 74 Bus Initialization Checkpoints 78 Jumper and Connectors 79
Jumper and Connector Information 79

Back Panel Connectors 80 Component-side Connectors 81 Front Panel USB Connectors 83 Power Supply Connectors 84 Add-in Card Connectors 84 Jumper Blocks 85
FRU (Field Replaceable Unit) List 87 87

Exploded Diagram 88
Model Definition and Configuration 95 Test Compatible Components 97

Red Hat ES 3.0 (EM64T) Update 2 98 Windows Server 2003 100 Windows XP Professional 102 Windows 2000 Enterprise Edition Environment Test 104 Red Hat Linux ES 3.0 Update 2 106 Novell Netware 6.5 Environment Test 108 Sysco Openserver Version 5.0.7 Environment Test 110 Sysco Unixware 7.1.4 Environment Test 112
Online Support Information 115
Chapter 1
System Specification
Features
System
Processor Support for Intel Pentium 4 processor or Celeron D processor in an LGA775 processor socket 1. Intel Pentium 4 Processors Extreme Edition 2. Intel Pentium 4 Processors 3. Intel Celeron D Processors Intel Hyper-Threading Technology support Intel EM64T support (Celeron does not support Inte EM64T; Extend Memory 64 Technology) Chipset North Bridge: Intel E7221 GMCH (Graphics Memory Controller Hub) South Bridge: Intel 82801 FR I/O Controller Hub (ICH6-R) Memory Four 240-pin DIMM Sockets DDR2 1.8V, 533MHz, un-buffered, single-sided or double-sided DIMMs with the following restriction: Double-sided DIMMS with x16 organization are not supported Support for 512Mb and 1Gb memory technologies 1. Up to 2 GB utilizing 512 Mb technology 2. Up to 4 GB utilizing 1GB technology Up to 4GB of capacity Cache Prescott: 1MB or 2MB On-die Storage 5.25 inch IDE CD-ROM drive 3.5 inch Floppy disk drive Support for the three (max) hard disk drives Three additional 5.25 inch device bays for add-on options such as: 1. DAT72 36/72 GB tape backup drive 2. AIT1 35/91 GB tape backup drive 3. DVD-ROM, DVD-RW, DVD-Dual or other optical drive Graphics interface Integrated PCI ExpressTM x8 graphics controller Networking Integrated dual-port Ethernet
Chapter 1
Marvell 88E8050 Gigabit Ethernet LAN controller Intel 82551QM 10/100 Ethernet LAN controller I/O ports Front Two USB 2.0 ports Rear Four USB 2.0 ports Two PS/2 ports keyboard/mouse) Two LAN ports (RJ-45) One parallel port One serial prot One VGA port Serial ATA ports Four Serial ATA ports supporting RAID 0 or RAID 1 PCI I/O Three 32-but/33 MHz PCI slots Two x4 PCI Express slots (W/ x1 throughput) One x8 PCI Express slot Power Supply Standard 350W ATX12V PFC Power Supply
Altos G310 Mk2
Front Bezel
No. 1 2 3 4 5 6 7 8 9 10 11 12 13 14 CD-ROM Drive CD-ROM Headphone Port CD-ROM Volume Control CD-ROM Activity Indicator FDD Eject Button FDD (Floppy Disc Drive) FDD Activity Indicator Security Keylock HDD Activity Indicator System Power Indicator System Power Button USB 2.0 Ports (two) 5.25-inch half-height bays CD-ROM stop/eject button
Item
Chapter 1
Front Panel
No. 1 2 3 4 5 6 7 8 9 10 11 12 13 14 CD-ROM Drive CD-ROM Headphone Port CD-ROM Volume Control CD-ROM Activity Indicator FDD Eject Button FDD (Floppy Disc Drive) FDD Activity Indicator Security Keylock HDD Activity Indicator System Power Indicator System Power Button USB 2.0 ports (two) 5.25-inch half-height bays CD-ROM stop/eject button
Item
Altos G310 Mk2
Rear Panel
No. 1 2 3 4 5 6 7 8 9 10 11 12 Main Power Supply Unit PS/2 Mouse Port PS/2 Keyboard Port Parallel/Printer Port Serial Ports VGA port USB 2.0 Ports (four) LAN Port Side panel tool-less screws (bottom) System venitlation/fan exhaust Main power supply fan-exhaust Side panel tool-less screws (top)
Item
Chapter 1
Internal Components
No. 1 2 3 4 5 6 7 Power Supply Unit System Fan Mainboard PCI Slots HDD Bays 3.5 Device Bay 5.25 Device Bay
Item
Altos G310 Mk2
System Block Diagram
Chapter 1
System Board Layout

The figure below shows the location of the major components on the Intel Entry Server Board SE7221BA1-E.
A B
I H J
K L
II
N O P Q R S T
HH FF GG EE
DD
BB Z CC AA
X Y
V W
Label A B C D E F G H I J K L M N O P
Component Conventionall PCI slot 3 Rear fan connector PCIE slot 2 (x4 connector) PCIE slot 1 (x4 connector) Intel E7221MC GMCH S T U V W X Y Z AA BB CC DD EE FF GG HH
Label
Component Channel B DIMM 0 (Blue) socket Channel B DIMM 1 (Black) socket I/O controller Diskette drive connector 2 x 12 power connector Parallel ATA IDE connector Battery Intruder connector BIOS configuration jumper Clear CMOS jumper Front fan connector Serial ATA connectors Front panel USB connectors Serial B connector SCSI LED connector Front panel connector
Conventional PCI slot 2 Conventional PCI slot 1 Marvell Yukon 88E8050 PCI Express Gibabit Ethernet controller PCI Express 1x8 slot Back Panel I/O 2X4 power connector Vreg fan connector LGA775 processor socket CPU fan connector Hardware Management controller Intel E7221MC GMCH
Altos G310 Mk2
Label Q R
Component Channel A DIMM 0 (Blue) socket Channel A DIMM 1 (Black) socket II
Label
Component Intel 82801 FR ICH6R I/O controller Hub
Chapter 1
Hardware Specifications and Configurations

System Board Major Chips
Item System core logic Controller North Bridge: Intel E7221 GMCH (Graphics Memory Controller Hub) South Bridge: Intel 82801 FR I/O Controller Hub (ICH6-R) Super I/O controller LAN controller SMSC LPC47M182-NR Marvell 88E8050 Gigabit Ethernet LAN controller Intel 82551QM 10/100 Ethernet LAN controller Memory controller AGP controller E-IDE controller Keyboard controller Intel E7221 GMCH (Graphics Memory Controller Hub) Intel E7221 GMCH (Graphics Memory Controller Hub) integrated PCI Express x8 Graphics controller Built in Intel ICH6R Built in Intel ICH6R
Processor
Item Type Slot type Speed Specification Intel Pentium 4 and Celeron processor built on 90nm process775-land package utilize Flip-Chip Land Grid Array (FC-LGA4) package technology LGA775 The BIOS determines the processor stepping, cache size, tec through the CPUID instruction. The requirements are as follows: * The Processor will run at a fixed speed, but can be programmed by BIOS to operate at a lower or higher speed. * The processor information is read at every ssytem power-on. * No manual processor speed setting options exist either in the form of a BIOS setup option or jumpers. (Depends on CPU, which is local configured) Bus frequency Voltage FSB 533/800 MHz Processor voltage can be detected by the system without setting any jumper
BIOS
Item BIOS code programmer BIOS version BIOS ROM type BIOS ROM size BIOS ROM package Boot from CD-ROM feature Supports BIOS boot block feature BIOS password control AMI BA72210A.86B.0163 Bulk mode flash ROM 1024KB 32-pin PLCC package Yes Yes Yes Specification
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Altos G310 Mk2
BIOS Hotkey List

Hotkey Function Enter BIOS Setup Utility Description Press while the system is booting to enter BIOS Setup Utility.
m
Cache Memory
Item
Specification Enable/disable by BIOS Setup
First-Level Cache Configurations Cache function control Second-Level Cache Configurations The information below is only applicable to systems installed with a Pentium 4 processor. Tag RAM location On processor
VRD
Function CPU VRD (Voltage Regulator Down) VRM specification VRM 10.1 120A Maximum Output
System Memory
Item Onboard embedded memory size Memory socket number Supported memory size per socket Supported maximum memory size Supported memory type Supported memory speed Supported memory voltage Supported memory module package Support parity check feature Support Error Correction Code (ECC) feature Memory module combinations 0MB 4 sockets 512MB / 1024MB 4GB (1024MB x 4) Unbuffered, ECC DDR2 SDRAM DIMM DDR 533 MHz 1.8 V 240-pin DIMM Yes Yes It is recommended that you AVOID using modules from different manufacturers or that run at different speeds from each other. Specification
Chapter 1
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Memory Combinations
Memory Channel A DIMM0 512MB 1GB 512MB 1GB 512MB 1GB 512MB 1GB 512MB 1GB 512MB 1GB 512MB 1GB 2-way 2-way DIMM1 Memory Channel B DIMM0 DIMM1 1-way Memory Interleave
WARNING:Functionality issues may be encountered if mixed memory types are installed on the same server board. DIMM modules of identical type, banking and stacking technology, and vendor should be installed in the Altos G310Mk2. LAN Interface
Item LAN controller Specification Marvell Yukon 88E8050 PCI Express Gigabit Ethernet controller Intel 82551QM Integrated 10/100 LAN controller LAN controller resident bus PCI Bus for Intel 82551QM Integrated 10/100 LAN controller PCI Express Bus for Marvell Yukon 88E8050 PCI Express Gigabit Ethernet controller LAN port Function control Two RJ-45 on board Enable/disable by BIOS Setup
IDE Interface
Item IDE controller IDE controller resident bus Number of IDE channel Supported IDE interface Supports bootable CD-ROM Function control Built-in Intel ICH6R PCI bus 1 E-IDE (up to PIO mode, Multi-word (8237 style) DMA mode and Ultra DMA modes 0 through 5) Yes Enable/disable by BIOS Setup Specification
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Altos G310 Mk2
Diskette Drive Interface

Item Diskette drive controller Diskette drive controller resident bus Supported diskette drive formats Function control Built-in Intel ICH6R LPC bus 1.44MB, 2.88MB format and slim type diskette drive Enable/disable by BIOS Setup Specification
Serial Port
Item Serial port controller Serial port controller resident bus Number of serial port Serial port locations Connector type Built-in Intel LPC bus 1 Serial A 9-pin D-type male connector ICH6R Specification
Memory Address Map

Address Range (decimal) 1024k-4194304K 960K-1024K 896K-960K 800K-896K Address (hex) 100000-FFFFFFFF F0000-FFFFF E0000-EFFFF C8000-DFFFF Size 4095MB 64KB 64KB 96KB Runtime BIOS Reserved Potential available high DOS memory (open to the PCI Conventional bus). Dependent on video adapter used. Video memory and BIOS Extended BIOS data (movable by memory manager software) Extended conventional memory Conventional memory Function Extended memory
640K-800K 639K-640K 512K-639K 0K-512K
A0000-C7FFF 9FC00-9FFFF 80000-9FBFF 00000-7FFFF
160KB 1KB 127KB 512KB
Chapter 1
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Fixed I/O Address Map

Hex Range 0000-00FF 0170-0177 01F0-01F7 0228-022F (note1) 0278-027F (note1) 02E8-02EF (note1) 02F8-02FF (note1) 0374-0377 0377, bit 6:0 0378-037F 03E8-03EF 03F0-03F5 03F4-03F7 03F8-03FF 04D0-04D1 LPTn+400 0CF8-0CFB (note 2) 0CF9 (note 3) 0CFC-0CFF FFA0-FFA7 FFA8-FFAF Size 256 bytes 8 bytes 8 bytes 8 bytes 8 bytes 8 bytes 8 bytes 4bypes 7bits 8 bytes 8 bytes 6bytes 1byte 8byptes 2bytes 8bytes 4bytes 1byte 4bytes 8bytes 8bytes Device Function Used by the Server Board SE7221BA1-E. Refer to the ICH6R data sheet for dynamic addressing information Secondary Parallel ATA IDE channel command block Primary Parallel ATA IDE channel command block LPT3 LPT2 COM4 COM2 Secondary Parallel ATA IDE channel control block Secondary IDE channel status port LPT1 COM3 Diskette channel Primary Parallel ATA IDE channel control block COM1 Edge/level triggered PIC ECP port, LPTn base address +400h PCI Conventional bus configuration address register Reset control register PCI Conventional bus configuration data register Primary Parallel ATA IDE bus master registers Secondary Parallel ATA IDE bus master registers
NOTE: 1.Default, but can be changed to another address range. 2.Dword access only. 3.Byte access only.
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Altos G310 Mk2
IRQ Assignment Map

Interrupt Channel NMI IRQ0 IRQ1 IRQ2 IRQ3 IRQ4 IRQ5 IRQ6 IRQ7 IRQ8 IRQ9 IRQ10 IRQ11 IRQ12 IRQ13 IRQ14 IRQ15 IRQ16 IRQ17 IRQ18 IRQ19 IRQ20 IRQ21 IRQ22 IRQ23 I/O channel check Reserved, interval timer Reserved, keyboard buffer full Reserved, cascade interrupt from slave PIC User available COM1(note1) LPT2 (Plug and play option)/User available Dkskette drive LPT1(note1) Real Time Clock User available User available User available Onboard mouse port (if present, else user available) Reserved, math coprocessor Primary IDE/Serial ATA (if present, else user available) Serial ATA (if present, else user available) User available (through PIRQA) User available (through PIRQB) User available (through PIRQC) User available (through PIRQD) User available (through PIRQE) User available (through PIRQF) User available (through PIRQG) User available (through PIRQH) Function
NOTE: 1. Bus number is dynamic and can change based on add-in cards used. PCI Interrupt Routing
PCI Interrupt Source IEEE-1394a controller PCI bus connector 1 PCI bus connector 2 PCI bus connector 3 PCI bus connector 4 INTD INTC INTA INTB INTA INTA INTC INTD ICH6R PIRQ Signal Name PIRQA PIRQB INTA INTD INTC INTA INTB INTB INTA INTC INTD PIRQC PIRQD PIRQE PIRQF PIRQG PIRQH
Chapter 1
15
Power Management
Power Switch Options
If the system in this state Off (ACPI G2/G5 - Soft off) On (ACPI G0 - working state) On (ACPI G0 - working state) Sleep (ACPI G1 - sleeping state) Sleep (ACPI G1 - sleeping state) More than four seconds Less than four seconds More than four seconds Less than four seconds ... and the power switch is pressd for Less than four seconds ...the system enters this state Power-on (ACPI G0 -working state) Soft-off/Standby (ACPI G1 - sleeping state) Fail safe power-off (ACPI G2/G5 - soft off) Wake-up (ACPI G0 -working state) Power off (ACPI G2/G5 soft off)
NOTE: 1. Total system power is dependent on the system configuration, including add-in boards and peripherals powered by the system chassis power supply. 2. Dependent on the standby power consumption of wake-up devices used in the system. Power States and Targeted System Power
Global States G0 - working state G1 - sleeping state G1 - sleeping state Sleeping States S0 - working S1 - processor stopped S3 - Suspend to RAM. Context saved to RAM. Processor States C0 - working C1 - stop grant No power Device States D0 - working state D1, D2, D3 - device specification specific. D3 - no power except for wake-up logic D3 - no power except for wake-up logic D3 - no power except for wake-up logic D3 - no power for wake-up logic when provided by battery or external source. Targeted System Power (Note1) Full power > 30W 5W < power < 52.5W power <5W (note2)
G1 - sleeping state G2/S5
S4 - Suspend to disk. No power Context saved to disk. S5 - Soft off. Context not saved. Cold boot is required. No power to the system No power
power <5W (note2) power <5W (note2)
G3 - mechanical off AC power is disconnected from the computer.
No power
No power to the system. Service can be performed safely.
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Altos G310 Mk2
Environmental Requirements
Item Temperature Operating Non-operating Non-operating (Storage package) Humidity Operating Non-operating (unpacked) Non-operating (Storage package) Vibration Operating (unpacked) Non-operating (packed) 0C to +55C -40 to +70C -20 to +60C
Specifications
20% - 80% RH, non-condensing 20% - 80% RH, non-condensing 20% - 90% RH, non-condensing 5 - 20Hz: 0.01g Hz sloping upt to 0.02g Hz 20Hz to 500 Hz: 0.02g Hz (flat) 5 Hz to 40Hz: 0.015 g Hz (flat) 40 Hz to 500 Hz: 0.015g Hz sloping down to 0.00015 g Hz
Chapter 1
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Mechanical Specifications
Item Dimensions
Specification
W/O Bezel W/Bezel

Color I/O ports Slots Main board Drive bays Switching power supply Indicators Switch
186(W) X 424(H) X 460(D)mm 186(W) X 424(H) X 477(D)mm

Black PS/2 keyboard port, PS/2 mouse port, six USB ports (two on the front and four on the rear), one LAN ports, one serial port, one parallel port, one VGA port 2 PCI-Express x4 slots, 3 PCI slots , 1 PCI-Express x8 Slot Intel (R) Entry Server Board SE7221BA1-E 4 x 5.25 One standard ATX12V Unit Hard Disk Activity Indicator, Power Indicator, ODD Activity Indicator and FDD Activity Indicator (The later two items are on ODD and FDD module) Power Switch
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Altos G310 Mk2
Chapter 2
System Utilities
Introduction
Most systems are already configured by the manufacturer or the dealer. There is no need to run Setup when starting the computer unless you get a Run Setup message. The Setup program loads configuration values into the battery-backed nonvolatile memory called CMOS RAM. This memory area is not part of the system RAM. NOTE: If you repeatedly receive Run Setup messages, the battery may be bad. In this case, the system cannot retain configuration values in CMOS. Ask a qualified technician for assistance. Before you run Setup, make sure that you have saved all open files. The system reboots immediately after you exit Setup.
Chapter 2
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Setup Menu
The computer employs the latest AMI BIOS CMOS chip with support for Windows Plug and Play. This CMOS chip contains the ROM Setup instructions for configuring the mainaboards BIOS. The BIOS(Basic Input and Output System) Setup utility is a menu driven utility that enables you to make changes to the system configuration and tailor your system to suit your individual work needs. BIOS is a ROM-based configuration utility that displays the systems configuration status and provides you with a tool to set system parameters. These parameters are stored in non-volatile battery-backed-up CMOS RAM that saves this information even when the power is turned off. When the system is turned back on, the system is configured with the values found in CMOS. Configure such items as: -- Hard drives, diskette drives, and peripherals -- Password protection from unauthorized use -- Power Management Features This Setup utility should be executed under the following conditions: -- When changing the system configuration -- When a configuration error is detected by the system and you are prompted to make changes to the Setup utility. -- When redefining the communication ports to prevent any conflicts --When making changes to the Power Management configuration --When changing the password or making other changes to the security setup BIOS Setup Options at Boot The user will be able to initiate SETUP by pressing the respective keys. <F2> Enter the BIOS Setup
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Chapter 2
Main Menu
BIOS SETUP UTILITY Main Advanced Security Power Boot Exit
BIOS Version Processor Type Hyper-Threading Technology Processor Speed System Bus Speed System Memory Speed Memory Mode Memory Channel A Slot 0 Memory Channel A Slot 1 Memory Channel B Slot 0 Memory Channel B Slot 1 Additional System Information Memory Correction Language System Time
: BA92510A.86B.0149 : Genuine Intel(R) CPU : [Enabled] 3.6 GHz 800 MHz 533 MHz Dual Channel 1024 MB 1024 MB 1024 MB 1024 MB
[ECC] [English] [19:32:56]
Select Screen Select Item Enter Select Sub-Menu Tab Select Field F1 General Help F9 Setup Defaults F10 Save and Exit ESC Exit
Parameter
Description
Options
Hyper-Threading Technol- Enable Hyper-Threading Technology only if OS sup- Enabled ogy ports it Disabled Additional System Information Memory Correction System Time Display the system information Memory correction selection Use these items to set the correct time. N/A Non-ECC ECC (HH:MM:SS)
Chapter 2
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Advanced Menu
The advanced menu contains parameter values that define how the system behaves on startup. WARNING:Be cautious in setting parameter values in the Advanced menu as any incorrect value may cause the system to malfunction. Press [Enter] to enter the submenu scree of the parameters shown in the screen below.
BIOS SETUP UTILITY Main Advanced Security Power Boot Exit PCI Configuration
Setup Warning: Setting items on this screen to incorrect values may cause the system to malfunction! PCI Configuration Boot Configuration Peripheral Configuration Drive Configuration Floppy Configuration Event Log Configuration Video Configuration USB Configuration PCI Express Configuration Chipset Configuration Fan Control Configuration Hardware Monitoring Remote Access Configuration
Item 1 2 3 4 5 6 7 8 9 10 11 12 13 PCI Configuration Boot Configuration Peripheral Configuration Drive Configuration Floppy Configuration Event Log Configuration Video Configuration USB Configuration PCI Express Configuration Chipset Configuration Fan Configuration Hardware Monitoring Remove Access Cofiguration
Parameter
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Chapter 2
PCI Configuration
BIOS SETUP UTILITY Advanced PCI Configuration PCI Slot1 IRQ Priority PCI Slot2 IRQ Priority PCI Slot3 IRQ Priority [Auto] [Auto] [Auto] Manual IRQ selection does not guarantee PCI slot device will be configured with choice because PnP ISA cards ( If present ) are assigned the available resources before PCI devices
Parameter PCI Slot N Configuration
Description Sets a parameter for the PCI buses
Option Auto
Chapter 2
25
Boot Configuration
BIOS SETUP UTILITY Advanced Boot Configuration Plug & Play O/S Numlock Max CPUID Value Limit: [No] [On] [Disabled] No, lets the BIOS configure all the devices in the system. Yes, lets the operating system configure Plug and Play (PnP) devices not required for boot if your system has a Plug and Play operating system
Parameter Plug and Play OS Numlock Max CPUID Value Limit
Description Select OS that supports PnP features Selects power-on state for Numlock This should be enabled in order to boot legacy OS that cannot support CPUs with extended CPUID functions No Yes On Off
Option
Enabled Disabled
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Chapter 2
Peripheral Configuration
BIOS SETUP UTILITY Advanced Peripheral Configuration Serial Port A Serial Port B Parallel Port Mode Onboard Gb LAN Onboard 10/100 LAN ASF Support [Auto] [Auto] [Auto]] [Bi-directional] [Enabled] [Enabled] [Enabled] Select Screen Select Item Enter Select Sub-Menu Tab Select Field F1 General Help F9 Setup Defaults F10 Save and Exit ESC Exit
Parameter Serial Port A
Description Indicates the configuration of serial prot A
Option Enabled Disabled Auto Enabled Disabled Auto Enabled Disabled Auto Output only Bi-directional EPP ECP
Serial Port B
Indicates the configuration of serial prot B
Parallel Port
Indicates the configuration of the parallel port
Mode
Sets the operation mode for the parallel port. When set to output only, allows normal speed on-way operation. When Bi-directional, allows normal speed operation in a two way mode. EPP (Enhanced Parallel Port) allows bi-directional parallel port operation at maximum speed. ECP (Extended Capabilities Port) allows parallel port to operate in bi-directional mode and at a speed higher than the maximum data transfer rate. Sets onboard Gb LAN Sets onboard 10/100 LAN
Onboard Gb LAN Onboard 10/100 LAN
Enabled Disabled Enabled Disabled
Chapter 2
27
Parameter ASF Support
Description Sets ASF support
Option Enabled Disabled
Drive Configuration
The Drive Configuration submenu lets you define the parameter settings related to the hard disk.
BIOS SETUP UTILITY Advanced Drive Configuration ATA/IDE Configuration Intel(R) RAID Technology SATA AHCI Mode PCI IDE Bus Master Hard Disk Pre-Delay [SATA Port-0 [SATA Port-2 [SATA Port-1 [SATA Port-3 [PATA Master [PATA Slave : : : : : : [Enhanced] [Disabled] [Disabled] [Enabled] [Disabled] Disabled: All IDE resources disabled LEGACY: Up to 2 IDE channels enabled for OS requiring legacy IDE operation
ENHANCED: All SATA and :WDC WD1200JD-22GBB0] PATA resources enabled Not Detected] Not Detected] Not Detected] CD-ROM 52X/AKH] Select Screen Not Detected] Select Item Enter Select Sub-Menu Tab Select Field F1 General Help F9 Setup Defaults F10 Save and Exit ESC Exit
Parameter ATA/IDE Configuration
Decription
Option
Disabled: All IDE resources disabled. LEGACY: Up to Disabled 2 IDE channels enabled for OS requiring legacy IDE Legacy operationm. ENHANCED: All SATA and PATA ENhanced resources enabled. Sets RAID function Sets SATA AHCI Mode Sets PCI IDE Bus master Selects the hard disk drive pre-delay Displays the status of auto detection of IDE devices Displays the status of auto detection of IDE devices Chapter 2 Enabled Disabled Enabled Disabled Enabled Disabled Disabled....N seconds
Intel RAID Technology SATA AHCI Mode PCI IDE Bus Master Hard Disk Pre-Delay SATA Port-N PATA Master/Slave 28
Floppy Configuration
The floppy configuration submenu displays the type of floppy drive installed in the server.
BIOS SETUP UTILITY Advanced Floppy Configuration Diskette Controller Floppy A Diskette Write Protect [Enabled] [1.44 MB 31/2] [Disabled] Configures the integrated diskette controller
Parameter Floppy disk controller Floppy A
Description Configures the integrated floppy disk controller Selects the floppy drive type
Option Enabled Disabled 360KB 5 1 4 1.2MB 5 1 4 720KB 3 1 2 1.44MB 3 1 2 2.88MB 3 1 2
Floppy disk write protect
Disabled/Enabled floppy disk drive write protection
Enabled Disabled
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29
Event Log Configuration

BIOS SETUP UTILITY Advanced Event Log Configuration Event Log View Event Log Clear Event Log Event Logging ECC Event Logging Mark Events As Read Select Screen Select Item Enter Select Sub-Menu Tab Select Field F1 General Help F9 Setup Defaults F10 Save and Exit ESC Exit [Space Available] Views the contents of the DMI event log.
[Enabled] [Enabled]
Parameter View Event Log Clear Event Log Event Logging ECC Event Logging Mark Events As Read
Description Views the contents of the DMI event log. Discards all events in the Event Log Selects Enabled to allow logging of DMI events Selects Enabled to allow logging of ECC events Press Enter to mark all DMI events in the events log as read
Options
Enabled Disabled Enabled Disabled Enabled Disabled
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Chapter 2
Video Configuration
The Video Configuration submenu lets you specify the settings for the video devices.
BIOS SETUP UTILITY Advanced Video Configuration Primary Video Adapter Frame Buffer Size IGD Aperature Size DVMT MODE IGD DVMT/FIXED MEMORY [Auto] [ 8MB] [256MB] [DVMT] [128MB] Allows selecting the Primary Video Adapter initd & used by BIOS & OS for Boot Display
Parameter Primary Video Adapter
Description Allows selecting the Primary video adaptor initd & used by BIOS & OS for Boot Display Selects how much system RAM is reserved for use by the internal graphics device Selects how much memory address space is allocated in PCI Memory space for use by the internal graphics device Selects IGD OS/Driver memory allocation method
Option PCIE Graphics (PEG) Ext PCI Graphics Auto 1MB/4MB/8MB/16MB/ 32MB 128MB 256MB FIXED DVMT BOTH 32MB/64MB/128MB/Maximum
Frame Buffer Size IGD Aperature Size
DVMT MODE
IGD DVMT/FIXED MEM- Selects IGD OD/Driver memory size used ORY
USB Configuration
The USB configuration submenu lets you specify the preferred setting for USB devices. Chapter 2 31
BIOS SETUP UTILITY Advanced USB Configuration High-Speed USB Legacy USB Support USB 2.0 Legacy Support [Enabled] [Enabled] [Full-Speed] Disables this function when a USB 2.0 driver is not available
Parameter High-Speed USB Legacy USB Support USB 2.0 Legacy Support
Description Disables this function when a USB 2.0 driver is not available Supports USBdevices in legacy mode Configures the USB 2.0 Legacy support to HiSpeed (480Mpbs) or FullSpeed (12Mbps)
Option Enabled Disabled Enabled Disabled Full-Speed Hi-Speed
PCI Express Configuration

The PCI Express configuration submenu lets you determine the preferred settings for PCI Express devices.
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Chapter 2
BIOS SETUP UTILITY Advanced PCIE x16 Link Retrain Link Stability Algorithm Compliance Test Pattern PEG Negotiated Width [Disable] [Enabled] [Disabled] None
Parameter PCIE x16 Link Retrain
Description Select to retrain PCIE x16 link
Option GFX Card Enabled Disabled Enabled Disabled Enabled Disabled
Link Stability Algorithm Compliance Test Pattern
Select to enable link stability algorithm Selects the test pattern for PCI Express
Chipset Configuration
The chipset configuration submenu lets you determine the preferred settings for chipset.
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BIOS SETUP UTILITY Advanced Chipset Configuration Setup Warning: Setting items on this screen to incorrect values may cause the system to malfunction! ISA Enable Bit PCI Latency Timer [Enabled] [32] Some older expansion devices require this to be enabled
Parameter ISA Enable Bit PCI Latency Timer
Description Some older expansion devices require this to be enabled Sets Latency Timer for PCI bus
Option Enabled Disabled 32, 64, 96, 128, 160, 192, 224, 248
Fan Control Configuration

The fan control configuration submenu lets you determine the preferred settings for system fan.
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BIOS SETUP UTILITY Advanced Fan Control Configuration Note: The new settings will not take effect until the system is completely shut down CPU Fan Control Fan Control Lowest Fan Speed [Enabled] [Enabled] [Slow] Enables or disables CPU fan control
Parameter CPU Fan Control Fan Control Lowest Fan Speed
Description Sets CPU fan control Sets system fan control
Option Enabled Disabled Enabled Disabled
Selects the lower limit of chassis fan speed operation. Slow Slow: At low system temperature the fans will conOff tinue to run at a slow speed; Off: At low system temperatures the fans will turn off
Hardware Monitoring
The hardware monitoring submenu lets you check various system parameters. This information is for reference only, no parameters in this submenu can be changed.
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BIOS SETUP UTILITY Advanced Hardware Monitoring Note: These measurements are approximated and should not be used for validation purposes Processor Zone Temperature System Zone 1 Temperature System Zone 2 Temperature Processor Fan Speed Vreg Fan Speed Front Fan Speed Rear Fan Speed +1.5Vin Vccp +3.3Vin +5Vin +12Vin 71 C/159 F 36 C/96 F 44 C/111 F 3419 RPM 0 RPM 0 RPM 0 RPM 1.493 V 1.317 V 3.310 V 5.105 V 12.000V
Parameter CPU Temperature System Temperature CPU Fan Speed System Fan Speed Chassis Status
Description
Option
Current CPU temperature detected by the sensor on 58 C/136 F the board Current board temperature detected by the sensor on 33 C/91 F the board Current CPU Fan speed detected Current System Fan speed detected Itemize the detail of each voltage 2646RPM 9121RPM
Remote Access Configuration

The remote access configuration submenu lets you specify settings related to the systes remote management features.
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BIOS SETUP UTILITY Advanced Configure Remote Access type and parameters Remote Access [Disabled] Select Remote Access type
Parameter Remote Access
Description Selects remote access type
Option Enabled Disabled
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Security Menu
BIOS SETUP UTILITY Main Advanced Security Power Boot Exit Install or Change the password Supervisor Password : User Password : Set Supervisor Password Set User Password Not Installed Not Installed
Chassis Intrusion
[Disabled]
Parameter
Supervisor Password User Password
Description Prevents unauthorized access to the BIOS setup. Secures your system against unauthorized use. Once you set this password, you have to type it whenever you boot the system. User password is available only when a Supervisor password is set.
Option Not Installed Installed Not Installed Installed
Set Supervisor Password
You can install a Supervisor password, and if you install a supervisor password, you can then install a user password. A user password does not provide access to many of the features in the Setup utility. If you highlight these items and press Enter, a dialog box appears which lets you enter a password. You can enter no more than six letters or numbers. Press Enter after you have typed in the password. A second dialog box asks you to retype the password for confirmation. Press Enter after you have retyped it correctly. The password is required at boot time, or when the user enters the Setup utility. The characters allow for password are ( a-z, A-Z,0-9). Six characters are allowed for a password.
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Parameter
Set User Password
Description
Option
You can install user password, and if you install a user password, you can then install a user password. A user password does not provide access to many of the features in the Setup utility. If you highlight these items and press Enter, a dialog box appears which lets you enter a password. You can enter no more than six letters or numbers. Press Enter after you have typed in the password. A second dialog box asks you to retype the password for confirmation. Press Enter after you have retyped it correctly. The password is required at boot time, or when the user enters the Setup utility. The characters allow for password are ( a-z, A-Z,0-9). Six characters are allowed for a password. Sets chassis intrusion function Enabled Disabled
Chassis Intrusion
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Power Menu
The power menu allows you to configure the systems power management feature.
BIOS SETUP UTILITY Main ACPI After Power Failure [Last State] Advanced Security Power Boot Exit Power Management options related to ACPI
The options below are not related to ACPI and may be ignored when shutting down suing an ACPI OS Wake On PCI PME [Stay Off] Select Screen Select Item Enter Select Sub-Menu Tab Select Field F1 General Help F9 Setup Defaults F10 Save and Exit ESC Exit
Parameter
ACPI
Description Wake on LAN from S5. Determines the action of the system when a PCI Power Management Enable wake up event occurs
Options Stay Off Power On
After Power Failure
Determines the mode of operation if a pwer loss Stay Off occurs. Stays Off: system will remain off once power Last State is restored. Power On: boots the system after the Power On power is restored. Last State: restores the system to the same state it was in before power failed. Determines the action taken when the system power Stay Off is off and a PCI Power Management Enable wake up Power On event occurs
Wake on PCI PME
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Boot Menu
The boot menu allows you to specify the preferred settings during system bootup. Press [Enter] to enter the submenu screen of the parameters shown in the screen below.
BIOS SETUP UTILITY Main Advanced Security Power [Enabled] [Enabled] [Enabled] [Enabled] [Disabled] [Enabled] Boot Exit Disabled, displays normal POST messages. Enabled, displays OEM Logo instead of POST messages
Silent Boot AddOn ROM Display Mode Intel(R) Rapid BIOS Boot Scan User Falsh Area PXE Boot to LAN USB Boot Boot Device Priority Hard Disk Drives Removable Devices ATAPI CD-ROM Drives
Parameter Silent Boot
Description
Option
Disabled, displays normal POST messages. Enabled Enabled, displays OEM Logo instead of POST mes- Disabled sages Sets AddOn ROM display mode Allows BIOS to skip certain tests while booting Enabled Disabled Enabled Disabled
AddOn ROM Display Mode Intel Rapid BIOS Boot Scan User Flash Area PXE Boot to LAN USB Boot Boot Device Priority Hard Disk Drives
Allows BIOS to scan the Flash ROM for user binaries Enabled Disabled Disables or enables PXE boot to LAN Disables or enables booting to USB boot devices Specifies the boot sequence from the availabledevices. Specifies the available hard disk drives boot sequence. Only first drive could boot the system Enabled Disabled Enabled Disabled Removeable Devices CD-ROM Drive
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Parameter Removable Devices ATAPI CDROM Drives
Description Specifies the available removable devices boot sequence. Only first drive could boot the system Specifies the available CD-ROM drives boot sequence. Only first drive could boot the system.
Option Hard Drive N/A
Boot Device Priority

The boot device priority submenu lets you specify the boot search sequence during the POST process. BIOS setup wil ldisplay an error message if the drive specified is not bootable.
BIOS SETUP UTILITY Boot 1 st Boot Device 2 nd Boot Device 3 rd Boot Device Specifies the boot [1st FLOPPY DRIVE] sequence from the [PM-WDC WD1200JD-22GBB0] available devices [3M-CD-ROM 52X/AKH] A device enclosed in parenthesis in the corresponding type menu
Parameter 1st Boot Device 2nd Boot Device N th Boot Device
Description Sets the device from which the system will first attempt to boot up. Sets the device from which the system will attempt to boot up when the first attempt failed. Sets the device from which the system will attempt to boot up when the first and second attempts failed.
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Hard Disk Drive

BIOS SETUP UTILITY Boot 1 st Device Specifies the boot [PM-WDC WD1200JD-22GBB0] sequence from the available devices. Select the boot device with UpArrow or DownArrow key. Press Enter to set the selection as the intended boot device. ARMD=ATAPI Removable Media Device
Parameter 1st Boot Device
Description Specifies the boot sequence from the available devices. Select the boot device with UpArrow or DownArrow key. Press Enter to set the selection as the intended boot device. ARMD=ATAPI Removable Media Device
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Removable Devices
BIOS SETUP UTILITY Boot 1 st Device [1 st FLOPPY DRIVE] Specifies the boot sequence from the available devices. Select the boot device with UpArrow or DownArrow key. Press Enter to set the selection as the intended boot device. ARMD=ATAPI Removable Media Device
ATAPI CD-ROM Drives

The boot device priority submenu lets you specify the boot search sequence during the POST process. BIOS setup wil ldisplay an error message if the drive specified is not bootable.
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BIOS SETUP UTILITY Boot 1 st Device [13M-CD-ROM 52X/AKH] Specifies the boot sequence from the available devices. Select the boot device with UpArrow or DownArrow key. Press Enter to set the selection as the intended boot device. ARMD=ATAPI Removable Media Device
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Exit Menu
BIOS SETUP UTILITY Main Advanced Security Power Boot Exit Exit system setup and save your changes in CMOS
Exit Saving Changes Exit Discarding Changes Load Optimal Defaults Load Custom Defaults Save Custom Defaults Discatd Changes
Parameter
Exit Saving Changes Exit Discarding Changes Load Optimal Defaults Load Custom Defaults Save Custom Defaults Discard Changes
Description Exit system setup wiht saving the changes Exit system setup without saving the changes. Load optimal defaults Load custom defaults Save custom defaults Discard changes
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Chapter 3
Disassemble and Reassemble

This chapter contains step-by-step procedures on how to disassemble the server system for maintenance and troubleshooting. To disassemble the computer, you need the following tools: Wrist grounding strap and conductive mat for preventing electrostatic discharge Phillips screw driver and twizer NOTE: The screws for the different components vary in size. During the disassembly process, group the screws with the corresponding components to avoid mismatch when putting back the components.
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General Information
Before You Begin
Before proceeding with the disassembly procedure, make sure that you do the following: 1. 2. Turn off the power to the system and all peripherals. Unplug the power cable from the system.
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Disassembly Flowchart
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Standard Disassembly Procedure

This section tells you how to disassemble the system when you need to perform system service. Please also refer to the disassembly video, if available. CAUTION: Before you proceed, make sure you have turned off the system and all peripherals connected to it. CAUTION: Processor must be appropriate. You may damage the server board if you install a processor that is inappropriate for your server. CAUTION: SD and handling processors. Reduce the risk of electrostatic discharge (ESD) damage to the processor by doing the following: 1) Touch the metal chassis before touching the processor or server board. Keep part of your body in contact with the metal chassis to dissipate the static charge while handling the processor. 2) Avoid moving around unnecessarily. NOTE: Some of the images in this section my not be correct. This is because we use Acer Altos G310 to compile this chapter. However, the disassembly procedure of Acer Altos G310 and Acer Altos G310 Mk2 are THE SAME. Please ignore the images of product name and IDE cables, pay attention to the disassembly procedure only.
Removing the Housing Cover

1. 2. Remove the two thumbscrews located at the rear end of the left panel. Slide the left panel rearward before detaching it from the chassis.
3. 4.
Unlock the door with the key to release the side panel. Push the latch and open the front panel to more than a 45 degrees angle and move it away from the chassis.
Removing the CD-ROM, Floppy and HDD

1. 2. 50 Disconnect the CD-ROM power cable and SATA/SCSI cable Disconnect the floppy power cable and SATA/SCSI cable Altos G310 Mk2
3.
Disconnect the hard disk drive power cable and SATA/SCSI cable
4. Pulling the CD-ROM, floppy and hard disk drive from the chassis. NOTE: The images above are IDE cables. The appearance of IDE and SATA/SCSI cables are different. Please disconnect the SATA/SCSI cables.
5. 6. 7.
Detach the bracket from the CD-ROM. Detach the bracket from the floppy. Detach the bracket from the hard disk drive.
Removing the Cables

1. 2. 3. Disconnect the power cable from the mainboard Disconnect the 12 voltage power cable from the mainboard. Disconnect the floppy IDE cable, primary IDE cable and the secondary IDE cable from the headers.
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Removing the DIMM

1. Press the holding clips on both sides of socket outward to release the DIMM and take it away.
Removing the Processor Fan Heat Sink

1. 2. Disconnect the processor fan heat sink cable. Take the processor fan heat sink.
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Removing the CPU

CAUTION: Before installing or removing the processor, make sure that AC power has been removed by unplugging the power cord from the computer; the standby power LED should not be lit. Failure to do so could damage the processor and the board. 1. 2. 3. 4. 5. 6. 7. 8. 9. Observe the safety and ESD precautions at the beginning of this section. Turn off all peripheral devices connected to the server. Turn off the server. Remove the AC power cord from the server. Remove the servers cover. Unplug the processor fan cable from the server board. Loosen the four captive screws on the corners of the heat sink. Twist the heat sink slightly to break the seal between the heat sink and the processor. Lift the heat sink from the processor. If it does not pull up easily, twist the heat sink again. Do not force the heat sink from the processor. Doing so could damage the processor. Lift the processor lever.
10. Remove the processor.
Removing the Mainboard and Extension Board

1. 2. 3. Remove the nine screws to release the mainboard. Then gently to take the mainboard from the chassis. To separate the extension daughter board from the mainboard.
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Removing the Power Supply

1. 2. Removing the four screws located on the rear chassis. Take the power supply from the chassis.
Removing the Power Button and USB Modules

1. 2. Remove the two screws to release the lock switch cable. Then take the lock switch cable away.
3. 4. 5.
Remove the two screws to release the module. Take the module away from the chassis. Take the USB module away from the chassis.
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6. 7.
Remove the one screw to release the lock. Then take the lock away from the chassis.
8. 9.
Remove the one screw to release the power button board from the bracket. Take the power button board from the bracket.
10. Disconnect the intrusion alarm cable. 11. Disconnect the cable from the power button board.
12. Remove the two screws.
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13. Take the USB module away from the bracket. 14. Disconnect the USB cable.
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Standard Reassembly Procedure

This section tells you how to reassemble the system when you need to perform system service. Please also refer to the disassembly video, if available. CAUTION: Before you proceed, make sure you have turned off the system and all peripherals connected to it.
Reassemble the Power Button and USB Modules

1. 2. 3. Reconnect the USB cable to the USB board. Place the USB board module to the bracket. Then secure the two screws to fasten it.
4. 5.
Reconnect the power button cable to the power board. Reconnect the intrusion alarm cable.
6. 7.
Place the power button module to the bracket. Secure the one screw to fasten the board.
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8. 9.
Aim at the secure position to place the lock module. Secure the one screw to fasten the lock.
10. Place the USB module to the position. 11. Place this module to this position. 12. Secure the two screws to fasten the module.
13. Place the lock switch cable on the position and secure the two screws to fasten it.
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Reassemble the Power Supply

1. 2. Aim at the track to place the power supply to the chassis. Then secure the four screws.
Reassemble the Mainboard and Extension Board

1. 2. 3. Reconnect the extension daughter board to the mainboard. Aim at the I/O shield position to place the mainboard with caution. Secure the nine screws to fasten the mainboard.
Reassemble the CPU

Beofre you start, please observe the ESD precautions on page 54. 1. Open the socket lever by pushing the lever down and away from the socket.
2.
Lift the load plate. Do not touch the socket contacts.
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3.
Remove the protective socket cover from the load plate. Do not discard the protective socket cover. Always replace the socket cover if the processor is removed from the socket.
4.
Remove the processor from the protective processor cover. Hold the processor only at the edges, being careful not to touch the bottom of the processor. Do not discard the protective processor cover. Always replace the processor cover if the processor is removed from the socket.
5.
Hold the processor with your thumb and index fingers oriented as shown below. Make sure fingers aligh to the socket cutouts. Align notches with the socket. Lower the processor straight down without tilting or sliding the procesor in the socket.
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6.
Pressing down on the load plate close and engage the socket lever.
Reassemble the System Fan

1. 2. Place the system fan to the chassis. Reconnect the system fan cable to the position.
Reassemble the DIMM

1. 2. Insert the DIMM to the socket. And press the holding clips inward to lock the DIMM in place.
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Reassemble the Cables

1. 2. 3. Reconnect the secondary IDE cable, primary IDE cable and floppy IDE cable to the mainboard. Reconnect the 12 voltage power cable to the mainboard. Reconnect the power cable to the mainboard.
Reassemble the CD-ROM, Floppy and HDD

1. 2. 3. Place the bracket to the hard disk drive. Aim at the screw position to place the bracket on CD-ROM. Place the bracket to the floppy.
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4. 5. 6.
According the track to insert hard disk drive to the chassis. Aim at the position to insert the floppy. Aim at the position to insert the CD-ROM.
7. 8. 9.
Reconnect the IDE cable and power cable to the hard disk drive. Reconnect the IDE cable and power cable to the floppy. Reconnect the IDE cable and power cable to the CD-ROM.
10. Attach the front panel to the chassis. Chapter 3 63
11. Attach the side panel to the chassis. 12. Secure the two screws to fasten the side panel.
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Chapter 4 Troubleshooting
This chapter helps you identify and solve problems that might occur while you are using the system. For any issue, first ensure you are using the latest firmware and files. Firmware upgrades include updates for BIOS, the baseboard management controller (BMC), and the hot-swap controller (HSC).This chapter contains the following items: Troubleshooting Steps BIOS Beep Codes BIOS Error Messages POST Codes Bus Initialization Checkpoint
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Troubleshooting Steps
Resetting the System
Before going through in-depth troubleshooting, attempt first to perform reset your system using one of the methods below.
To do this: Soft boot reset to clear the sytem memory and reload the operating system. Clear system memory, restart POST, and reload the operating system. Cold boot reset. Turn the system power off and then on. This clears system memory, restarts POST, reloads the operating system, and halts power to all peripherals. <Ctrl+Alt+Del> Reset button Power off/on
Press
Problems following Initial System Installation

Problems that occur at initial system startup are usually caused by an incorrect installation or configuration. Hardware failure is a less frequent cause. If the problem you are experiencing is with a specific software application.
First Steps Checklist

Is AC power available at the wall outlet? Are the power supplies plugged in? Check the AC cable(s) on the back of the chassis and at the AC source. Are all cables correctly connected and secured? Are the processors fully seated in their sockets on the server board? Are all standoffs in the proper location and not touching any components, causing a potential short? Are all add-in PCI boards fully seated in their slots on the server board? Are all jumper settings on the server board correct? Are all jumper and switch settings on add-in boards and peripheral devices correct? To check these settings, refer to the manufacturer's documentation that comes with them. If applicable, ensure that there are no conflicts-for example, two add-in boards sharing the same interrupt. Are all peripheral devices installed correctly? If the system has a hard disk drive, is it properly formatted or configured? Are all device drivers properly installed? Are the configuration settings made in Setup correct? Is the operating system properly loaded? Refer to the operating system documentation. Did you press the system power on/off switch on the front panel to turn the server on (power on light should be lit)? Is the system power cord properly connected to the system and plugged into a NEMA 5-15R outlet for 100-120 V( or a NEMA 6-15R outlet for 200-240 V)? Are all integrated components from the tested components lists? Check the tested memory, and chassis lists, as well as the supported hardware and operating system list. See "Additional Information and Software" for links to the tested component lists.
Hardware Diagnostic Testing

This section provides a more detailed approach to identifying a hardware problem and locating its source. CAUTION: Turn off devices before disconnecting cables: Before disconnecting any peripheral cables from the system, turn off the system and any external peripheral devices. Failure to do so can cause permanent damage to the system and/or the peripheral devices. 1. 2. 66 Turn off the system and all external peripheral devices. Disconnect each device from the system, except for the keyboard and the video monitor. Make sure the system power cord is plugged into a properly grounded AC outlet. Altos G310 Mk2
3.
Make sure your video display monitor and keyboard are correctly connected to the system. Turn on the video monitor. Set its brightness and contrast controls to at least two thirds of their maximum ranges (see the documentation supplied with your video display monitor). If the operating system normally loads from the hard disk drive, make sure there is no diskette in drive A and no CD-ROM disk in the CD-ROM drive. If the power LED does light, attempt to boot from a floppy diskette or from a CD-ROM disk. Turn on the system. If the power LED does not light, see "Power Light Does Not Light."Turn
4. 5. 6.
Verifying Proper Operation of Key System Lights

As POST determines the system configuration, it tests for the presence of each mass storage device installed in the system. As each device is checked, its activity light should turn on briefly. Check for the following: Does the diskette drive activity light turn on briefly? If not, see "Diskette Drive Activity Light Does Not Light." If system LEDs are illuminated, see "LED Information" for a description of the light and steps to take to correct the problem.
Confirming Loading of the Operating System

Once the system boots up, the operating system prompt appears on the screen. The prompt varies according to the operating system. If the operating system prompt does not appear, see "No Characters Appear on Screen."
Specific Problems and Corrective Actions

This section provides possible solutions for these specific problems: * Power light does not light. * No characters appear on screen. * Characters on the screen appear distorted or incorrect. * System cooling fans do not rotate. * Diskette drive activity light does not light. * Hard disk drive activity light does not light. * CD-ROM drive activity light does not light. * There are problems with application software. * The bootable CD-ROM is not detected. Try the solutions below in the order given. If you cannot correct the problem, contact your service representative or authorized dealer for help.
Power Light Does Not Light

Check the following: Did you press the power-on button? Is the system operating normally? If so, the power LED might be defective or the cable from the front panel to the server board might be loose. Have you securely plugged the server AC power cord into the power supply? Is the power supply correctly set to 110V or 235V, depending on your power output? Will other items plugged into the same power outlet function correctly? Some ATX power supplies have a power switch on the back of the power supply, next to the fan. If your system as one, is it turned on? Remove all add-in cares and see if the system boots. If successful, add the cards back in one at a time with a reboot between each addition. Make sure the memory DIMMs comply with the system requirements. Make sure the memory DIMMs have been populated according to the system requirements. Chapter 4 67
Remove the memory DIMMs and re-seat them. Make sure the processor(s) comply with the system requirements. Make sure the processor(s) have been populated according to the system requirements. Remove the processor(s) and re-seat them. Make sure the chassis standoffs are installed only below mounting holes. Misplaced standoffs can contact the pins on the bottom of the server board and cause a short.
No Characters Appear on Screen

Check the following: Is the keyboard functioning? Test it by turning the "Num Lock" function on and off to make sure the Num Lock light is functioning. Is the video monitor plugged in and turned on? If you are using a switch box, is it switched to the correct system? Are the brightness and contrast controls on the video monitor properly adjusted? Is the video monitor signal cable properly installed? Does this video monitor work correctly if plugged into a different system? Is the onboard video controller enabled in the BIOS? Remove all add-in cares and see if the video returns. If successful, add the cards back in one at a time with a reboot between each addition. Make sure the memory DIMMs comply with the system requirements. Make sure the memory DIMMs have been populated according to the system requirements. Remove the memory DIMMs and re-seat them. Make sure the processor(s) comply with the system requirements. Make sure the processor(s) have been populated according to the system requirements. Remove the processor(s) and re-seat them. If you are using an add-in video controller board, do the following: 1. 2. 3. 4. 5. Verify that the video works using the onboard video controller. Verify that the video controller board is fully seated in the server board connector. Reboot the system for changes to take effect. If there are still no characters on the screen after you reboot the system and POST emits a beep code, write down the beep code you hear. This information is useful for your service representative. If you do not receive a beep code and characters do not appear, the video display monitor or video controller may have failed. Contact your service representative or authorized dealer for help.
Characters Are Distorted or Incorrect

Check the following: Are the brightness and contrast controls properly adjusted on the video monitor? See the manufacturer's documentation. Are the video monitor's signal and power cables properly installed? Does this video monitor work correctly if plugged into a different system?
System Cooling Fans Do Not Rotate Properly

If the system cooling fans are not operating properly, it is an indicatoion of system component failure. Checking the following: Is the power-on light lit? If not, see "Power Light Does Not Light" If your system has LED lights for the fans, is one or more of these LEDs lit? Are any other front panel LEDs lit? Have any of the fan motors stopped? Use the server management subsystem to check the fan status. Have your fans speeded up in response to an overheating situation? 68 Altos G310 Mk2
Have your fans speeded up in response to a fan that has failed? Are the fan power connectors properly connected to the server board? Is the cable from the front panel board connected to the both the front panel board and to the server board? Are the power supply cables properly connected to the server board? Are there any shorted wires caused by pinched-cables or have power connector plugs been forced into power connector sockets the wrong way?
Diskette Drive Activity Light Does Not Light

Chekcing the following: Are the diskette drive's power and signal cables properly installed? Are all relevant switches and jumpers on the diskette drive set correctly? Is the diskette drive properly configured? Is the diskette drive activity light always on? If so, the signal cable may be plugged in incorrectly. If you are using the onboard diskette controller, use the BIOS setup to make sure that "Onboard Floppy" is set to "Enabled." If you are using an add-in diskette controller, make sure that "Onboard Floppy" is set to "Disabled."
CD-ROM Drive or DVD-ROM Drive Activity Light Does Not Light

Check the following: Are the CD-ROM/DVD-ROM drive's power and signal cables properly installed? Are all relevant switches and jumpers on the drive set correctly? Is the drive properly configured?
Cannot Connect to a Server

Make sure the network cable is securely attached to the correct connector at the system back panel. Try a different network cable. Make sure you are using the correct and the current drivers. See "Additional Information and Software" for a link to the current drivers. Make sure the driver is loaded and the protocols are bound. Make sure the hub port is configured for the same duplex mode as the network controller. Make sure the correct networking software is installed. If you are directly connecting two servers (without a hub), you will need a crossover cable. Check the network controller LEDs next to the NIC connectors.Cannot Connect to a Server
Problem with Network

The server hands when the drivers are loaded. Certain drivers may require interrupts that are not shared with other PCI drivers. For these drivers, it may be necessary to alter settings so that interrupts are not shared. See the documentation that came with your PCI card(s) for information on changing interrupts. Diagnostics pass but the connection fails. Make sure the network cable is securely attached. Make sure you specify the correct frame type in your NET.CFG file.The controller stopped working when an add-in adapter was installed. The controller stopped working when an add-in adapter was installed. Make sure the cable is connected to the port from the onboard network controller. Make sure your BIOS is current. See "Additional Information and Software" for a link to the current version. Make sure the other adapter supports shared interrupts. Make sure your operating system supports shared interrupts. Try reseating the add-in adapter. Chapter 4 69
The add-in adapter stopped working without apparent cause. Try reseating the adapter first; then try a different slot if necessary. The network driver files may be corrupt or deleted. Delete and then reinstall the drivers. Run the diagnostics. System Boots when Installing PCI Card System Server Management features require full-time "standby" power. This means some parts of the system have power going to them whenever the power cord is plugged in, even if you have turned the system power off with the power button on the front panel. If you install a PCI card with the AC power cord plugged in, a signal may be sent to the command the system to boot. Before installing a PCI card, you should always: Turn off the server power by using the power button on the front of the system. Unplug the AC power cord(s) from the server.
Problems with Newly Installed Application Software

Problems that occur when you run new application software are usually related to the software, not the server hardware. Faulty equipment is unlikely, especially if other software runs correctly. Check the following: Make sure the system meets the minimum hardware requirements for the software. See the software documentation. Make sure the software is properlyinstalled and configured for the system. See the software documentation. Use only an authorized copy. Unauthorized copies often do not work. If you are running the software from a diskette, CD-ROM or DVD-ROM, try a different diskette. Make sure the correct device drivers installed. If the problems persist, contact the software vendor's customer service representative.
Problems with Application Software that Ran Correctly Earlier

Problems that occur after the system hardware and software have been running correctly sometimes indicate equipment failure. However, they can also be caused by file corruption or changes to the software configuration. Check the following: If you are running the software from a diskette, CD-ROM or DVD-ROM, try a different diskette. Uninstall and reinstall the software. Make sure all necessary files are installed. If the problems are intermittent, there may be a loose cable, dirt in the keyboard (if keyboard input is incorrect), a marginal power supply, or other random component failures. If you suspect that a transient voltage spike, power outage, or brownout might have occurred, reload the software and try running it again. Symptoms of voltage spikes include a flickering video display, unexpected system reboots, and the system not responding to user commands. NOTE: Random errors in data files: If you are getting random errors in your data files, they may be getting corrupted by voltage spikes on your power line. If you are experiencing any of the above symptoms that might indicate voltage spikes on the power line, you may want to install a surge suppressor between the power outlet and the system power cord.
Devices are not Recognized under Device Manager (Windows(R) Operating System)
The Windows(R) operating systems do not include all of the drivers for the Intel(R) chipsets, onboard NICs, and other components.
Hard Drive(s) are not Recognized

Check the following: Make sure the drive is not disabled in BIOS Setup. Make sure the drive is connected correctly and that is plugged into the power supply. Make sure the drive is compatible. See "Additional Information and Software" for a link to the tested 70 Altos G310 Mk2
drives. Make sure you have not exceeded the power budget for the server. See "Additional Information and Software" for a link to software to check your power budget. If using SCSI drives, verify that each SCSI ID number is uniqe on the SCSI bus. See your drive documentation for details on setting the SCSI ID for your drives. If using IDE drives, verify that the master/slave settings are set correctly. See your drive documentation for details on setting the master/slave settings. If using a RAID configuration with SCSI or SATA drives, make sure the RAID card is installed correctly.
Bootable CD-ROM is Not Detected

Check the following: Make sure the BIOS is configured to allow the CD-ROM to be the first bootable device.
LED Information
LED Name ID LED Functions Aid in server identification from the back panel Location Board rear left corner Blue Color Correction Press ID LED button or user Server Management software to turn off the LED. System fault Visble fault warning Board rear left corner Green or Amber * On = No Fault * Green Blink = degraded * Amber = critical error or non-recoverable * Amber blink = noncritical IDE activity Memory fault 1-6 POST code 1-4 (LSB, bit1, bit2, MSB) Fan Pack Fault CPU 1 & 2 Fan Fault CPU 1 & 2 Fault 5v Standby Power LED Front panel Identify failing memory module Display boot 80 POST code Warn on fan failure Identify fan failure Identify processor failure Identify 5v standby power on state Identify the power state of the system Board left side DIMM end front of board Left rear of board Green Amber Each LED can be Off, Green, Amber, Red Amber Amber Amber Amber Green Blinking = Activity. No action required On = Fault See the POST code table On = Fault On = Fault On = Fault On = 5v standby power on * Off = Power is off (off or S5) * On = Power on or S0) * Slow Blink = Low power state (S1 - S3)
Front center board Front center board 1 behind processor socket Front left board Front Panel
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BIOS Beep Codes

The BIOS beep codes are listed in the table below. The BIOS also issues a beep code (one long tone followed by two short tones) during POST if the video configuration fails (a faulty video card or no card installed) or if an external ROM module does not properly checksum to zero. :
Number of Beeps 1 2 3 4 Memory error; CPU error Parity error Memory error Thermal Trip
Description
One 2000Hz signal (about 1 sec long) One 1500Hz signal (about 1 sec long) One 2000Hz signal (about 1 sec long) One 1500Hz signal (about 1 sec long) 5 6 7 8 9 10 11 Processor error Keyboard controller BAT test error General exception error Videoerror ROM checksum error CMOS shutdown register read/write error Cache memory bad
BIOS Error Messages

When a recoverable error occurs during the POST, the BIOS displays an error message describing the problem.
Error Message GA20 Error Pri Master HDD Error Pri Slave HDD Error Sec Master HDD Error Sec Slave HDD Error Pri Master Drive - ATAPI Incompatible Pri Slave Drive - ATAPI Incompatible Sec Master Drive - ATAPI Incompatible Sec Slave Drive - ATAPI Incompatible A: Drive Error B: Drive Error CMOS Battery Low CMOS Display Type Wrong CMOS Checksum Bad
Explanation An error occurred with Gate-A20 when switching to protected mode during the memory test. Could not read sector from corresponding drive.
Corresponding drive is not an ATAPI device. Run Setup to make sure device is selected correctly.
No response from the diskette drive. The battery may be losing power. Replace the battery soon. The display type is different than what has been stored in CMOS. Check Setup to make sure type is correct. The CMOS checksum is incorrect. CMOS memory may have been corrupted. Run Setup to reset values.
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Error Message CMOS Settings Wrong CMOS Date/Time Not Set DMA Error FDC Failure Checking NVRAM..... Update OK! Updated Failed Keyboard Is Locked Keyboard Error KB/Interface Error Memory Size Decreased Memory Size Increased Memory Size Changed No boot Device Available Off Board Parity Error On Board Parity Error Parity Error NVRAM / CMOS / PASSWORD cleared by Jumper <CTRL_N> Pressed
Explanation CMOS values are not the same as the last boot. These values have either been corrupted or the battery has failed. The time and/or date values stored in CMOS are invalid. Run Setup to set correct values. Error during read/write test of DMA controller. Error occured trying to access diskette drive controller. NVRAM is being checked to see if it is valid. NVRAM was invalid and has been updated. NVRAM was invalid but was unable to be updated. The system keyboard lock is engaged. The system must be unlocked to continue to boot. Error in the keyboard connection. Make sure keyboard is connected properly. Keyboard interface test failed. Memory size has decreased since the last boot. If no memory was removed, then memory may be bad. Memory size has increased since the last boot. If no memory was added, there may be a problem with the system. Memory size has changed since the last boot. If no memory was added or removed, then memory may be bad. System did not find a device to boot. A parity error occurred on an offboard card. This error is followed by an address. A parity error occurred in onboard memory. This error is followed by an address. A parity error occurred in onboard memory at an unknown address. NVRAM, CMOS, and passwords have been cleared. The system should be powered down and the jumper removed. CMOS is ignored and NVRAM is cleared. User must enter Setup.
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POST Codes
During the POST, the BIOS generates diagnostic progress codes (POST-codes) to I/O port 80h. If the POST fails, execution stops and the last POST code generated is left at port 80h. This code is useful for determining the point where an error occurred. Displaying the POST-codes requires a PCI bus add-in card, often called a POST card. The POST card can decode the port and display the contents on a medium such as a seven-segment display. NOTE: The POST card must be installed in PCI bus connector 1.
The tables below offer descriptions of the POST codes generated by the BIOS. Table 28 defines the uncompressed INIT code checkpoints, Table 29 describes the boot block recovery code checkpoints, and Table 30 lists the runtime code uncompressed in F000 shadow RAM. Some codes are repeated in the tables because that code applies to more than one operation. Uncompressed INIT Code Checkpoints
Code D0 D1 D3 D4 D5 D6 Description of POST Operation NMI is Disabled. Onboard KBC, RTC enabled (if present). Init code Checksum verification starting. Keyboard controller BAT test, CPU ID saved, and going to 4 GB flat mode. Do necessary chipset initialization, start memory refresh, and do memory sizing. Verify base memory. Init code to be copied to segment 0 and control to be transferred to segment 0. Control is in segment 0. To check recovery mode and verify main BIOS checksum. If either it is recovery mode or main BIOS checksum is bad, go to check point E0 for recovery else go to check point D7 for giving control to main BIOS. Find Main BIOS module in ROM image. Uncompress the main BIOS module. Copy main BIOS image to F000 shadow RAM and give control to main BIOS in F000 shadow RAM.
D7 D8 D9
Boot Block Recovery Code Checkpoints

Checkpoint E0 Description Onboard Floppy Controller (if any) is initialized. Compressed recovery code is uncompressed in F000:0000 in Shadow RAM and give control to recovery code in F000 Shadow RAM. Initialize interrupt vector tables, initialize system timer, initialize DMA controller and interrupt controller. Initizalize extra (Intel Recovery) Module. Initialize floppy drive. Try to boot from floppy. If reading of boot sector is successful, give control to boot sector code. NA Try to boot from ATAPI. If reading of boot sector is successful, give control to boot sector code. Booting from floppy and ATAPI device failed. Give two beeps. Retry the booting procedure again (go to check point E9).
E8 E9 EA EB EC EF
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Runtime Code Uncompressed in F000 Shadow RAM

Code 03 05 06 07 08 0B 0C 0E 0F 10 11 12 13 14 19 1A 23 24 25 27 28 2A 2B 2C 2D 2E 2F 30 31 32 34 37 38 39 3A 40 42 43 44 45 Description of POST Operation NMI is Disabled. To check soft reset/power-on. BIOS stack set. Going to disable cache if any. POST code to be uncompressed. CPU init and CPU data area init to be done. CMOS checksum calculation to be done next. Any initialization before keyboard BAT to be done next. KB controller I/B free. To issue the BAT command to keyboard controller. Any initialization after KB controller BAT to be done next. Keyboard command byte to be written. Going to issue Pin-23,24 blocking/unblocking command. Going to check pressing of <INS>, <END> key during power-on. To init CMOS if "Init CMOS in every boot" is set or <END> key is pressed. Going to disable DMA and Interrupt controllers. Video display is disabled and port-B is initialized. Chipset init about to begin. 8254 timer test about to start. About to start memory refresh test. Memory Refresh line is toggling. Going to check 15 s ON/OFF time. To read 8042 input port and disable Megakey GreenPC feature. Make BIOS code segment writeable. To do any setup before Int vector init. Interrupt vector initialization to begin. To clear password if necessary. Any initialization before setting video mode to be done. Going for monochrome mode and color mode setting. Different buses init (system, static, output devices) to start if present. (See Section Bus Initialization Checkpoints for details of different buses). To give control for any setup required before optional video ROM check. To look for optional video ROM and give control. To give control to do any processing after video ROM returns control. If EGA/VGA not found then do display memory R/W test. EGA/VGA not found. Display memory R/W test about to begin. Display memory R/W test passed. About to look for the retrace checking. Display memory R/W test or retrace checking failed. To do alternate Display memory R/W test. Alternate Display memory R/W test passed. To look for the alternate display retrace checking. Video display checking over. Display mode to be set next. Display mode set. Going to display the power-on message. Different buses init (input, IPL, general devices) to start if present. Display different buses initialization error messages. New cursor position read and saved. To display the Hit <DEL> message. To prepare the descriptor tables. To enter in virtual mode for memory test. To enable interrupts for diagnostics mode. To initialize data to check memory wrap around at 0:0. Data initialized. Going to check for memory wrap around at 0:0 and finding the total system memory size.
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Code 46 47 48 49 4B 4C 4D 4E 4F 50 51 52 53 54 57 58 59 60 62 65 66 7F 80 81 82 83 84 85 86 87 88 89 8B 8C Description of POST Operation Memory wrap around test done. Memory size calculation over. About to go for writing patterns to test memory. Pattern to be tested written in extended memory. Going to write patterns in base 640k memory. Patterns written in base memory. Going to find out amount of memory below 1M memory. Amount of memory below 1M found and verified. Going to find out amount of memory above 1M memory. Amount of memory above 1M found and verified. Check for soft reset and going to clear memory below 1M for soft reset. (If power on, go to check point # 4Eh). Memory below 1M cleared. (SOFT RESET) Going to clear memory above 1M. Memory above 1M cleared. (SOFT RESET) Going to save the memory size. (Go to check point # 52h). Memory test started. (NOT SOFT RESET) About to display the first 64k memory size. Memory size display started. This will be updated during memory test. Going for sequential and random memory test. Memory testing/initialization below 1M complete. Going to adjust displayed memory size for relocation/shadow. Memory size display adjusted due to relocation/ shadow. Memory test above 1M to follow. Memory testing/initialization above 1M complete. Going to save memory size information. Memory size information is saved. CPU registers are saved. Going to enter in real mode. Shutdown successful, CPU in real mode. Going to disable gate A20 line and disable parity/NMI. A20 address line, parity/NMI disable successful. Going to adjust memory size depending on relocation/shadow. Memory size adjusted for relocation/shadow. Going to clear Hit <DEL> message. Hit <DEL> message cleared. <WAIT...> message displayed. About to start DMA and interrupt controller test. DMA page register test passed. To do DMA#1 base register test. DMA#1 base register test passed. To do DMA#2 base register test. DMA#2 base register test passed. To program DMA unit 1 and 2. DMA unit 1 and 2 programming over. To initialize 8259 interrupt controller. Extended NMI sources enabling is in progress. Keyboard test started. Clearing output buffer, checking for stuck key, to issue keyboard reset command. Keyboard reset error/stuck key found. To issue keyboard controller interface test command. Keyboard controller interface test over. To write command byte and init circular buffer. Command byte written, global data init done. To check for lock-key. Lock-key checking over. To check for memory size mismatch with CMOS. Memory size check done. To display soft error and check for password or bypass setup. Password checked. About to do programming before setup. Programming before setup complete. To uncompress SETUP code and execute CMOS setup. Returned from CMOS setup program and screen is cleared. About to do programming after setup. Programming after setup complete. Going to display power-on screen message. First screen message displayed. <WAIT...> message displayed. PS/2 Mouse check and extended BIOS data area allocation to be done. Setup options programming after CMOS setup about to start.
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Code 8D 8F 91 95 96 97 98 99 9A 9B 9C 9D 9E A2 A3 A4 A5 A7 A8 A9 AA AB AC AD AE B1 00 Description of POST Operation Going for hard disk controller reset. Hard disk controller reset done. Floppy setup to be done next. Floppy setup complete. Hard disk setup to be done next. Init of different buses optional ROMs from C800 to start. Going to do any init before C800 optional ROM control. Any init before C800 optional ROM control is over. Optional ROM check and control will be done next. Optional ROM control is done. About to give control to do any required processing after optional ROM returns control and enable external cache. Any initialization required after optional ROM test over. Going to setup timer data area and printer base address. Return after setting timer and printer base address. Going to set the RS-232 base address. Returned after RS-232 base address. Going to do any initialization before Coprocessor test. Required initialization before Coprocessor is over. Going to initialize the Coprocessor next. Coprocessor initialized. Going to do any initialization after Coprocessor test. Initialization after Coprocessor test is complete. Going to check extended keyboard, keyboard ID and num-lock. Going to display any soft errors. Soft error display complete. Going to set keyboard typematic rate. Keyboard typematic rate set. To program memory wait states. Going to enable parity/NMI. NMI and parity enabled. Going to do any initialization required before giving control to optional ROM at E000. Initialization before E000 ROM control over. E000 ROM to get control next. Returned from E000 ROM control. Going to do any initialization required after E000 optional ROM control. Initialization after E000 optional ROM control is over. Going to display the system configuration. Put INT13 module runtime image to shadow. Generate MP for multiprocessor support (if present). Put CGA INT10 module (if present) in Shadow. Uncompress SMBIOS module and init SMBIOS code and form the runtime SMBIOS image in shadow. Going to copy any code to specific area. Copying of code to specific area done. Going to give control to INT-19 boot loader.
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Bus Initialization Checkpoints

The system BIOS gives control to different buses at several checkpoints for various tasks. Table below describes the bus initialization checkpoints. Bus Initialization Checkpoint
Checkpoint 2A 38 39 95 Description Different buses init (system, static, and output devices) to start if present. Different buses init (input, IPL, and general devices) to start if present. Display different buses initialization error messages. Init of different buses optional ROMs from C800 to start.
While control is inside the different bus routines, additional checkpoints are output to port 80h as WORD to identify the routines under execution. In these WORD checkpoints, the low byte of the checkpoint is the system BIOS checkpoint from which the control is passed to the different bus routines. The high byte of the checkpoint is the indication of which routine is being executed in the different buses. Table below describes the upper nibble of the high byte and indicates the function that is being executed. Upper Nibble High Byte Function
Value 0 1 2 3 4 5 6 7 Description func#0, disable all devices on the bus concerned. func#1, static devices init on the bus concerned. func#2, output device init on the bus concerned. func#3, input device init on the bus concerned. func#4, IPL device init on the bus concerned. func#5, general device init on the bus concerned. func#6, error reporting for the bus concerned. func#7, add-on ROM init for all buses.
The following table describes the lower nibble of the high byte and indicates the bus on which the routines are being executed. Lower Nibble High Byte Function
Value 0 1 2 3 4 5 Description func#0, disable all devices on the bus concerned. func#1, static devices init on the bus concerned. func#2, output device init on the bus concerned. func#3, input device init on the bus concerned. func#4, IPL device init on the bus concerned. func#5, general device init on the bus concerned.
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Chapter 5 Jumper and Connector Information Jumper and Connectors

Refer to the following figure for the location of the jumpers and connectors on the main board:
A B
I H J
K L
II
N O P Q R S T
HH FF GG EE
DD
BB Z CC AA
X Y
V W
Label A B C D E F G H I J K L
Component Conventionall PCI slot 3 Rear fan connector PCIE slot 2 (x4 connector) PCIE slot 1 (x4 connector) Intel E7221MC GMCH S T U V W X Y Z AA BB CC DD
Label
Component Channel B DIMM 0 (Blue) socket Channel B DIMM 1 (Black) socket I/O controller Diskette drive connector 2 x 12 power connector Parallel ATA IDE connector Battery Intruder connector BIOS configuration jumper Clear CMOS jumper Front fan connector Serial ATA connectors
Conventional PCI slot 2 Conventional PCI slot 1 Marvell Yukon 88E8050 PCI Express Gibabit Ethernet controller PCI Express 1x8 slot Back Panel I/O 2X4 power connector Vreg fan connector
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Label M N O P Q R
Component LGA775 processor socket CPU fan connector Hardware Management controller Intel E7221MC GMCH EE FF GG HH II
Label
Component Front panel USB connectors Serial B connector SCSI LED connector Front panel connector Intel 82801 FR ICH6R I/O controller Hub
Channel A DIMM 0 (Blue) socket Channel A DIMM 1 (Black) socket
Back Panel Connectors

The figure below shows the location of the back panel connectors. Additionally, the back panel connectors are color-coded. The table below below the back panel connector figure lists the coloursused (when applicable)
F
TP01371
Back Panel Connector

Back Panel Connectors A B C D E F Serial port A [Teal] Parallel port [Burgundy] PCI Express Graphics Magic Jack RJ45/USB Marvell Yukon PCI Express Gigabit Ethernet port Magic Jack RJ45/USB Intel(R) 82551QM 10/100 Ethernet port Description PS/2 mouse port [Green]/PS/2 keyboard port [Purple]
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Component-side Connectors
The following figure shows the locations of the component-side connectors of the Intel Entry Server Board SE7221BA1-E.
1 1
1 1 1 1 1 1 1 1 1 1
1
1 1
2 2 1 2 1 1
Front Chassis Fan and Rear Chassis Fan Connectors

Pin 1 2 3 Control +12V Tach Signal Name
Processor Fan Connector and Auxiliary Rear Fan Connector

Pin 1 2 3 4 Ground +12V FAN_TACH FAN_CONTROL Signal Name
Chassis Intrusion Connector

Pin 1 Intruder Signal Name
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Chassis Intrusion Connector

Pin 2 Ground Signal Name
SCSI Hard Drive Activity LED Connector (Optional)

Pin 1 2 SCSI_ACT# No connect Signal Name
Serial ATA Connectors

Pin 1 2 3 4 5 6 7 Ground TXP TXN Ground RXN RXP Ground Signal Name
Auxiliary Power Output Connector

Pin 1 2 3 4 +12V Ground Ground +5V Signal Name
Front Panel SSI Connector

Pin 1 3 5 7 9 11 13 15 17 19 21 23 25 27 29 31 33 Key Power LED Cathode HDD Act. LED Anode HDD Act. LED Cathode Power Switch Power Switch (Gnd) Reset Switch Reset (Gnd) ACPI Sleep Switch ACPI Sleep Switch (Gnd) Unused Key Unused Unused Unused Unused Signal Name Power LED Anode 2 4 6 8 10 12 14 16 18 20 22 24 26 28 30 32 34 Pin 5Vsb Unused Unused Unused Unused Nic #1 Act. LED Anode Nic #1 Act. LED Cathode SMBus SDA SMBus SCL Chassis Intrusion Nic #2 Act. LED Anode Nic #2 Act. LED Cathode key Unused Unused Unused Unused Signal Name
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Below figure is SSI Connector
GREEN UNUSED GND VCC L ED HDD L ED SW ON GND FP RST GND ACPI SL P GND UNUSED Key (n o p in) UNUSED UNUSED UNUSED UNUSED
1 3 5 7 9 11 13 15 17 19 21 23 25 27 29 31 33
2 4 6 8 10 12 14 16 18 20 22 24 26 28 30 32 34
5 V ST BY UNUSED UNUSED UNUSED UNUSED PRI ACT LAN LED SMB DATA SMB CL K INT RUDER SEC ACT L AN LINK Key (no pin ) UNUSED UNUSED UNUSED UNUSED
Front Panel USB Connectors

Figure is a connection diagram for the font panel USB connectors. The +5V DC power on the USB connector is fused. Pins 1, 3, 5, and 7 comprise one USB port Pins 2, 4, 6, and 8 comprise one USB port Use only a front panel USB connector that conforms to the USB 2.0 specification for high-speed USB devices.
Power (+5 V DC)

One USB Port
1 3 5 7
2 4 6 8
10
Power (+5 V DC) D D+ Ground No Connect

OM15963
D D+ Ground Key (no pin)
One USB Port
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Power Supply Connectors

This board has three power suupply connectors: Main power - a 2 x 12 connector. This connector is compatible with 2 x 10 connectors previously used on Intel(r) Server boards. The board supports the use of ATX12V or EPS 12V power supplies with either 2 x 10 or 2 x 12 main power cables. When using a power supply with a 2 x 10 main power cable, attach that cable on the right most pins of the main power connector, leaving pins 11, 12, 23, and 24 unconnected. ATX12V power - a 2 x 2 connector. This connector provides power directly to the processor voltage regulator and must always be used. Failure to do so will prevent the board from booting.
Main Power Connector
Pin 1 2 3 4 5 6 7 8 9 10 11 12 +3.3V +3.3V Ground +5V Ground +5V Ground PWRGD (Power Good) +5V (Standby) +12V +12V 2X12 connector detect Signal Name 13 14 15 16 17 18 19 20 21 22 23 24 Pin +3.3V -12V Ground PS-ON# (power supply remote on/off) Ground Ground Ground No connect +5V +5V +5V Ground Signal Name
Main Power Connector

Pin 1 3 5 7 Signal Name Ground Ground +12V +12V 2 4 6 8 Pin Signal Name Ground Ground +12V +12V
Add-in Card Connectors

The Intel(r) Server Board SE7221BA1-E has the following add-in card connectors: PCI Express* x8: one connector supporting simultaneous transfer speeds up to 8 GBytes/sec PCI Express* x4: The board has two PCI Express* x4 connectors. PCI Conventional (rev 2.2 compliant) bus: The SE7221BA1-E board has three PCI Conventional bus add-in card connectors. Note the following considerations for the PCI Conventional bus connectors: All of the PCI Conventional bus connectors are bus master capable. SMBus signals are routed to PCI Conventional bus connector 2. This enables PCI Conventional bus addin boards with SMBus support to access sensor data on the Server Board. The specific SMBus signals are as follows: The SMBus clock line is connected to pin A40. The SMBus data line is connected to pin A41.
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Jumper Blocks
CAUTION: Do not move the jumper with the power on. Always turn off the power and unplug the power cord from the computer before changing a jumper setting. Otherwise, the board could be damaged.
The figure below shows the location of the jumper blocks. The 3-pin jumper blocks determine the BIOS Setup program's mode. The table bleow describes the jumper settings for the three modes: normal, configure, and recovery. When the jumper is set to configure mode and the computer is powered-up, the BIOS compares the processor version and the microcode version in the BIOS and reports if the two match. Another table describes the jumper settings for clearing CMOS.
J6J3
OM16682
BIOS Setup Configuration Jumper Settings

Function/Mode Normal 1-2 Jumper Setting Configuration The BIOS uses current configuration information and passwords for booting.
Configure
2-3
1 3
After the POST runs, Setup runs automatically. The maintenance menu is displayed.
Recovery
None
1 3
The BIOS attempts to recover the BIOS configuration. A recovery diskette is required.
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CMOS Clear Jumper Configuration

Function/Mode Normal 1-2
1 3
Jumper Setting
Configuration The BIOS uses current configuration.
Clear CMOS
2-3
1 3
During POST, the CMOS configuration is reset to default values.
No Jumper
None
1 3
Normal operation, BIOS uses currect configuration information.
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Chapter 6 FRU (Field Replaceable Unit) List
This chapter gives you the FRU (Field Replaceable Unit) listing in global configurations of Altos G310 Mk2. Refer to this chapter whenever ordering for parts to repair or for RMA (Return Merchandise Authorization).
IMPORTANT: Please note WHEN ORDERING FRU PARTS, that you should check the most up-to-date information available on your regional web or channel. For whatever reasons a part number change is made, it will not be noted in the printed Service Guide. For Acer AUTHORIZED SERVICE PROVIDERS, your Acer office may have a DIFFERENT part number code to those given in the FRU list of this printed Service Guide. You MUST use the local FRU list provided by your regional Acer office to order FRU parts for repair and service of customer machines. NOTE: To scrap or to return the defective parts, you should follow the local government ordinance or regulations on how best to dispose it, or follow the rules set by your regional Acer office on how to return it. NOTE: The number indicates the location shown on exploded diagram or NS indicates Not shown on it.
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Exploded Diagram
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Altos G310 Mk2 FRU List

Picture Board Daughter Board 2USB USB Board 55.G31VF.001 Partname Description Aecr No.
Power Button Board
Power Switch Board
55.G31VF.002
Cable FDD Cable 34PIN 2CON ODD IDE CABLE 40PIN (LONG) USB Cable 10PIN 2CON FDD Cable CD CABLE USB Cable 50.G31VF.001 50.G31VF.003 50.G31VF.005
INTRUSION CABLE LED/SWITCH CABLE ASSY S-ATA CABLE 7PIN 2CON S-ATA POWER CABLE 2CON
INTRUSION CABLE LED/SWITCH CABLE ASSY HDD CABLE(S-ATA) ,360MM S-ATA POWER CABLE
50.R15VF.001 50.R15VF.002 50.R15VF.003 50.G31VF.010
SCSI CABLE U320 540MM 5H FS68N97T1 FOXCONN ULTRA320 SCSI CABLE 3 CONNCTORS WITH TERMINATOR, 590MM ULTRA320 SCSI CABLE 6 CONNCTORS WITH TERMINATOR, 1090MM
CABLE SCSI U320 540MM 5H FS68N97-T1 FOXCONN ULTRA320 SCSI CABLE 3 CONNCTORS WITH TERMINATOR, 590MM ULTRA320 SCSI CABLE 6 CONNCTORS WITH TERMINATOR, 1090MM
CA.G310D.001
CA.G5101.003
CA.G310D.003
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Picture Partname Intrusion Alarm 7PIN 2CON Description Intrusion Switch Aecr No. 50.G31VF.008
Case/Cover/Bracket/Assemble Right Cover Left Bracket Door Sub Assy 60.G31VF.001
FRONT BEZEL W/ ODD DOOR, 5.25" EMPTY COVER, POWER BUTTON
FRONT BEZEL ASSY (HAVING LOTUS CLAMP)
TBD
5.25 Empty Cover FDD Button I/O Shield I/O Bracket Retention Module W Nail 4PCS I/O Bracket Holder Chassis W I/O Bracket, DB Bracket, LED Bracket W/O I/O Shield FDD Holder ODD Holder HDD Holder Assy (Right) HDD Holder Assy (Left) Lock W Bracket Foot Stand Rubber Foot
5.25 Door FDD Button I/O Shield Slot Cover Retention Module W Nail 4PCS PCI-BKT G310 Sub Case Assy (W/O I/O Shield) FDD Rail CD-ROM Rail Right HDD Rail Assy Left HDD Rail Assy LOCK ASSY Foot
42.G31VF.001 42.V02VF.703 TBD 33.G31VF.002 42.G31VF.002 42.V02VF.707 60.G31VF.003
33.V02VF.704 33.V02VF.705 42.V02VF.708 42.V02VF.709 42.G31VF.003 47.V02VF.701
CD-ROM Drive CD-ROM DRIVE 52X BTC F565E BLACK F/W 1.07 CD-ROM DRIVE 52X BTC F565E BLACK F/W 1.07 KD.0520A.004
COMBO DRIVE
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Picture Partname COMBO DRIVE 52X HLDS GCC-4521B BLACK F/W:1.02 Description COMBO DRIVE 52X HLDS GCC4521B BLACK Aecr No. KO.0520A.002
DVD-RW DRIVE SUPERMULTI PLUS 16X DVD DUAL HLDS GSA-4163B DOUBLE LAYER BLACK F/W A100 FAN SINK SYSTEM FAN SUNON SYSTEM FAN ,9225,3200RPM,4-PIN HI.R150B.002 SUPERMULTI PLUS 16X DVD DUAL HLDS GSA-4163B DOUBLE LAYER BLACK F/W A100 KU.0160D.003
HEATSINK CPU COOLER FOR ALTOS G320 (ACTIVE HEAT SINK) CPU/PROCESSOR P4 3.8G / 800FSB / 2MB / H.T. / LGA-775 / EM64T P4 3.6G / 800FSB / 2MB / H.T. / LGA-775 / EM64T P4 3.4G / 800FSB / 2MB / H.T. / LGA-775 / EM64T P4 3.2G / 800FSB / 2MB / H.T. / LGA-775 / EM64T P4 3.8G / 800FSB / 1MB / H.T. / LGA-775 / EM64T, JM80547PG1121M P4 3.6G / 800FSB / 1MB / H.T. / LGA-775 / EM64T, JM80547PG1041M P4 3.4G / 800FSB / 1MB / H.T. / LGA-775 / EM64T, JM80547PG0961M P4 3.2G / 800FSB / 1MB / H.T. / LGA-775 / EM64T
HEATSINK CPU COOLER FOR ALTOS G320 (ACTIVE HEAT SINK)
HI.R150B.001
P4 3.8G / 800FSB / 2MB / H.T. / LGA-775 / EM64T P4 3.6G / 800FSB / 2MB / H.T. / LGA-775 / EM64T P4 3.2G / 800FSB / 2MB / H.T. / LGA-775 / EM64T P4 3.2G / 800FSB / 2MB / H.T. / LGA-775 / EM64T P4 3.8G / 800FSB / 1MB / H.T. / LGA-775 / EM64T, JM80547PG1121M P4 3.6G / 800FSB / 1MB / H.T. / LGA-775 / EM64T, JM80547PG1041M P4 3.4G / 800FSB / 1MB / H.T. / LGA-775 / EM64T, JM80547PG0961M P4 3.2G / 800FSB / 1MB / H.T. / LGA-775 / EM64T
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Picture Partname P4 3.0G / 800FSB / 1MB / H.T. / LGA-775 / EM64T P4 2.8G / 800FSB / 1MB / H.T. / LGA-775 / EM64T CELERON 3.06G / 533FSB / 256KB / LGA775, 80547RE083256 CELERON 2.93G / 533FSB / 256KB / LGA775, 80547RE077256 CELERON 2.8G / 533FSB / 256KB / LGA775 CELERON 2.66G / 533FSB / 256KB / LGA775 CELERON 2.53G / 533FSB / 256KB / LGA775 FDD/FLOPPY DISK DRIVE FDD 1.44MB PANSONIC Mainboard MB ALTOS G310Mk2 SE7221BA1-E Power Supply 350W ATX12V PFC POWER SUPPLY (FSP350-60GLN) SPS, FSP350-60GLN PY.35008.005 MB ALTOS G31 MK 2 SE7221BA1-E MB.R1509.001 FDD,PANASONIC,JU256A198PC KF.25602.003 Description P4 3.0G / 800FSB / 1MB / H.T. / LGA-775 / EM64T P4 2.8G / 800FSB / 1MB / H.T. / LGA-775 / EM64T CELERON 3.06G / 533FSB / 256KB / LGA-775, 80547RE083256 CELERON 2.93G / 533FSB / 256KB / LGA-775, 80547RE077256 CELERON 2.8G / 533FSB / 256KB / LGA-775 CELERON 2.66G / 533FSB / 256KB / LGA-775 CELERON 2.53G / 533FSB / 256KB / LGA-775 Aecr No.
TAPE DRIVE 36/72GB, DAT72 (DDS GEN-5), 5.25", INTERNAL, HALFHEIGHT, INTERFACE ULTRA-WIDE SCSI 68PIN, BLACK COLOR W/ ACER LOGO 50/130GB, AIT-2 SDX500V, 5.25", INTERNAL, INTERFACE ULTRAWIDE SCSI 68PIN, BLACK COLOR W/ ACER LOGO 35/91GB, AIT-1 SDX420V, 5.25", INTERNAL, INTERFACE IDE UDMA66, BLACK COLOR W/ ACER LOGO SCREW 36/72GB, DAT72 (DDS GEN-5), 5.25", INTERNAL, HALF-HEIGHT, INTERFACE ULTRA-WIDE SCSI 68PIN, BLACK COLOR W/ ACER LOGO
50/130GB, AIT-2 SDX-500V, 5.25", INTERNAL, INTERFACE ULTRA-WIDE SCSI 68PIN, BLACK COLOR W/ ACER LOGO
35/91GB, AIT-1 SDX-420V, 5.25", INTERNAL, INTERFACE IDE UDMA66, BLACK COLOR W/ ACER LOGO
92
Altos G310 Mk2

Picture Partname SCREW M3X8 SCREW NO.6-32 UNC 6MM SCREW M2*10MM SCREW M3 Description SCREW T3*8 SCREW NO.6-32 UNC 6MM SCREW M2*10MM SCREW M3 Aecr No. 86.RC9VF.004 86.PSPVF.004 86.V02VF.303 86.RC9VF.002
Chapter 6
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94
Altos G310 Mk2
Appendix A
Model Definition and Configuration

The Altos G310 Mk2 Model No. Define:
1.
Trade Mark:
2. 3.
Brand Name: Acer Description: The Intel Entry Server Board SE7221BA1-E supports one Intel Pentium 4 or Celeron D processor in an LGA775 processor socket with an 800 or 533 MHz system bus.
a. b.
North Bridge : Intel E7221 GMCH(Graphics Memory Controller Hub) South Bridge : ICH6R
4.
Product Name: Acer Altos G310 Mk2
Appendix A
95
96
Appendix A
Appendix B
Test Compatible Components

This computers compatibility is a test plan released by Acer Internal Testing Department. Once the final report is available, this chapter will be revised accordingly.
Appendix B
97
Red Hat ES 3.0 (EM64T) Update 2

Item CPU Specifications
P4 3.8G / 800FSB / 2MB / H.T. / LGA-775 / EM64T P4 3.6G / 800FSB / 2MB / H.T. / LGA-775 / EM64T P4 3.4G / 800FSB / 2MB / H.T. / LGA-775 / EM64T P4 3.2G / 800FSB / 2MB / H.T. / LGA-775 / EM64T P4 3.8G / 800FSB / 1MB / H.T. / LGA-775 / EM64T, JM80547PG1121M P4 3.6G / 800FSB / 1MB / H.T. / LGA-775 / EM64T, JM80547PG1041M P4 3.4G / 800FSB / 1MB / H.T. / LGA-775 / EM64T, JM80547PG0961M P4 3.2G / 800FSB / 1MB / H.T. / LGA-775 / EM64T P4 3.0G / 800FSB / 1MB / H.T. / LGA-775 / EM64T P4 2.8G / 800FSB / 1MB / H.T. / LGA-775 / EM64T Celeron 3.06G / 533FSB / 256KB / LGA-775, 80547RE083256 Celeron 2.93G / 533FSB / 256KB / LGA-775, 80547RE077256 Celeron 2.8G / 533FSB / 256KB / LGA-775 Celeron 2.66G / 533FSB / 256KB / LGA-775 Celeron 2.53G / 533FSB / 256KB / LGA-775
DDR2 400/533 unbuffeerd ECC
Unbuffered 1GB ECC DDR2-400, Infineon, 64x8x18 CL3 D-rank, HYB18T512800AC5 rev A Unbuffered 512MB ECC DDR2-400, Infineon 64x8x9 S-rank CL3, HYB18T512800AF5 rev A Unbuffered 1GB ECC DDR2-533, Infineon, 64x8x18 CL4, HYB18T512800AF-37-A Unbuffered 512MB ECC DDR2-533, Infineon, 64x8x9 CL4, HYB18T512800AF-37-A 512MB ECC Unbuffer DDR2-533, Samsung 512Mb 64x8x18 D-rank component based, Apacer 1GB ECC Unbuffer DDR2-533, Samsung 512Mb 64x8x18 D-rank component based, Apacer
RAID card (U320 SCSI RAID)
2ch U320 SCSI RAID card, LSI MegaRAID SCSI 320-2, 64bit, 66MHz PCI 2.2, LSI 53C1030, I80303, Battery Backup Unit, 128MB SDRAM (ASRC/3D) 1ch U320 SCSI RAID card, LSI MegaRAID SCSI 320-1, 64bit 66Mhz PCI2.2 , 53C1020, i80302-400, 64MB embeded SDRAM, w/o Battery Backup Unit (ASRC/3S)
SCSI Card (U320 SCSI)
2ch U320 SCSI card, LSI 22320-R, Raid 1 support, U320 53C1030 2ch, 64bit,66/133Mhz PCI-2.2/ PCI-X 1.0, 2 int 68p HD, 2 ext 68p VHDCI
98
Altos G310 Mk2
Item
Specifications
1ch U320 SCSI card, LSI 20320-R , Raid1 supprot (R0 avail Q2, 2003) , Low Profile, U320 53C1020 1ch, 64bit,66/133Mhz PCI-2.2/ PCI-X 1.0, with full height bracket
SATA RAID Card
6 port SATA RAID card, LSI MegaRAID SATA 150-6, 64bit, 66MHz, Sil 3112A, 64MB embeded SDRAM (ASARC/1S)
SCSI Hard Drive (U320 68pin)
300GB, Seagate U320/68pin, 10K RPM, Cheetah 10K.7 300GB, Maxtor U320/68pin, 10K RPM, Atlas 10K V Genesis 146GB, Seagate U320/68pin, 10K RPM, Cheetah 10K.7 146GB, Maxtor U320/68pin, 10K RPM, Atlas 10K V Genesis 73GB, Seagate U320/68pin, 10K RPM, Cheetah 10k.7 73GB, Maxtor U320/68pin, 10K RPM, Atlas 10K V Genesis
SATA Hard Drive
200GB, WD SATA 7200RPM, "XL80II" 8MB, f/wB0 160GB, Seagate SATA 7200RPM, Barracuda 7200.7 "Alpine Puma" 8MB, f/w 3.00 160GB, WD SATA 7200RPM,"XL80II" 8MB, f/w B0 80GB, Seagate SATA 7200RPM, Barracuda 7200.7 "Puma" 8MB, f/w 3.00 80GB, SATA 7200RPM,"XL80SDII" 8MB, f/w A0 74GB, WD SATA 7200RPM,"Raptor 74" 8MB, f/w A2
Network card
Intel1000 Ethernet Pro/1000MT Server AdapterIntel Gigabit 1000BaseT PCI-X 64bit/133Mhz, full height bracket, 82545GM "Everson II"
Optical Drive
Lite-On, 52X CD-ROM, LTN-529T, Black HLDS, 52X COMBO, GCC-4521B, Black HLDS, 16X DVD Super Multi, GSA-4163B, Double layer, Black
Management Card
36/72GB, DAT72 (DDS Gen-5), 5.25", internal, half-height, interface Ultra-Wide SCSI 68pin, black color w/ Acer logo
ATA Tape drive
35/91GB, AIT-1 SDX-420V, 5.25", internal, interface IDE UDMA66, black color w/ Acer logo
Appendix B
99
Windows Server 2003

100
Altos G310 Mk2
Item
Specifications
SATA RAID Card
SATA Hard Drive
Network card
Optical Drive
Management Card
ATA Tape drive
Appendix B
101
Windows XP Professional
102
Altos G310 Mk2
Item
Specifications
SATA RAID Card
SATA Hard Drive
Network card
Optical Drive
Management Card
ATA Tape drive
Appendix B
103
Windows 2000 Enterprise Edition Environment Test

104
Altos G310 Mk2
Item
Specifications
SATA RAID Card
SATA Hard Drive
Network card
Optical Drive
Management Card
ATA Tape drive
Appendix B
105
Red Hat Linux ES 3.0 Update 2

106
Altos G310 Mk2
Item
Specifications
SATA RAID Card
SATA Hard Drive
Network card
Optical Drive
Management Card
ATA Tape drive
Appendix B
107
Novell Netware 6.5 Environment Test

108
Altos G310 Mk2
Item
Specifications
SATA RAID Card
SATA Hard Drive
Network card
Optical Drive
Management Card
ATA Tape drive
Appendix B
109
Sysco Openserver Version 5.0.7 Environment Test

DDR2 533 unbuffeerd ECC
110
Altos G310 Mk2
Item
Specifications
SATA RAID Card
SATA Hard Drive
Network card
Optical Drive
Management Card
Acer Remote Management Card / Standard (AMI G3 Remote Management Card) 36/72GB, DAT72 (DDS Gen-5), 5.25", internal, half-height, interface Ultra-Wide SCSI 68pin, black color w/ Acer logo
ATA Tape drive
Appendix B
111
Sysco Unixware 7.1.4 Environment Test

DDR2 533 unbuffeerd ECC
112
Altos G310 Mk2
Item
Specifications
SATA RAID Card
SATA Hard Drive
Network card
Optical Drive
Management Card
ATA Tape drive
Appendix B
113
114
Altos G310 Mk2
Appendix C
Online Support Information

This section describes online technical support services available to help you repair your Acer Systems. If you are a distributor, dealer, ASP or TPM, please refer your technical queries to your local Acer branch office. Acer Branch Offices and Regional Business Units may access our website. However some information sources will require a user i.d. and password. These can be obtained directly from Acer CSD Taiwan. Acer's Website offers you convenient and valuable support resources whenever you need them. In the Technical Information section you can download information on all of Acer's Notebook, Desktop and Server models including: Service guides User's manuals Training materials Main manuals Bios updates Software utilities Spare parts lists Chips TABs (Technical Announcement Bulletin) For these purposes, we have included an Acrobat File to facilitate the problem-free downloading of our technical material. Also contained on this website are: Detailed information on Acer's International Traveler's Warranty (ITW) Returned material authorization procedures An overview of all the support services we offer, accompanied by a list of telephone, fax and email contacts for all your technical queries. We are always looking for ways to optimize and improve our services, so if you have any suggestions or comments, please do not hesitate to communicate these to us.
Appendix C
115
116
Appendix C

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Altos G310 Mk2

Screen messages NOTE

Disassemble and Reassemble 47

Jumper and Connector Information 79

FRU (Field Replaceable Unit) List 87 87

Model Definition and Configuration 95 Test Compatible Components 97

Online Support Information 115

Altos G310 Mk2

Altos G310 Mk2

Altos G310 Mk2

System Block Diagram

System Board Layout

Altos G310 Mk2

Component Channel A DIMM 0 (Blue) socket Channel A DIMM 1 (Black) socket II

Component Intel 82801 FR ICH6R I/O controller Hub

Hardware Specifications and Configurations

Altos G310 Mk2

BIOS Hotkey List

Specification Enable/disable by BIOS Setup

Altos G310 Mk2

Diskette Drive Interface

Memory Address Map

640K-800K 639K-640K 512K-639K 0K-512K

A0000-C7FFF 9FC00-9FFFF 80000-9FBFF 00000-7FFFF

160KB 1KB 127KB 512KB

Fixed I/O Address Map

Altos G310 Mk2

IRQ Assignment Map

G1 - sleeping state G2/S5

power <5W (note2) power <5W (note2)

G3 - mechanical off AC power is disconnected from the computer.

No power to the system. Service can be performed safely.

Altos G310 Mk2

W/O Bezel W/Bezel

186(W) X 424(H) X 460(D)mm 186(W) X 424(H) X 477(D)mm

Altos G310 Mk2

[ECC] [English] [19:32:56]

Parameter PCI Slot N Configuration

Description Sets a parameter for the PCI buses

Parameter Plug and Play OS Numlock Max CPUID Value Limit

Parameter Serial Port A

Description Indicates the configuration of serial prot A

Indicates the configuration of serial prot B

Indicates the configuration of the parallel port

Onboard Gb LAN Onboard 10/100 LAN

Enabled Disabled Enabled Disabled

Parameter ASF Support

Description Sets ASF support

Option Enabled Disabled

Parameter ATA/IDE Configuration

Parameter Floppy disk controller Floppy A

Option Enabled Disabled 360KB 5 1 4 1.2MB 5 1 4 720KB 3 1 2 1.44MB 3 1 2 2.88MB 3 1 2

Floppy disk write protect

Disabled/Enabled floppy disk drive write protection

Event Log Configuration

Enabled Disabled Enabled Disabled Enabled Disabled

Parameter Primary Video Adapter

Frame Buffer Size IGD Aperature Size

Option Enabled Disabled Enabled Disabled Full-Speed Hi-Speed

PCI Express Configuration

Parameter PCIE x16 Link Retrain

Description Select to retrain PCIE x16 link

Option GFX Card Enabled Disabled Enabled Disabled Enabled Disabled

Link Stability Algorithm Compliance Test Pattern