Professional Documents
Culture Documents
Version1.0
July15th2005
Phocos
CXI
InstallationGuide
PhocosCXIInstallationGuide
Version1.0
July15th2005
TableofContent
1.Introduction...................................................................................................................................3
2.InstallingthePhocosCXIDevice...............................................................................................4
2.1.Windows98andWindowsME.............................................................................................4
2.2.Windows2000.....................................................................................................................13
2.3.WindowsXP........................................................................................................................19
3.UninstallingPhocosCXIDevice...............................................................................................27
3.1.Windows98andWindowsME...........................................................................................27
3.2.Windows2000.....................................................................................................................29
3.3.WindowsXP........................................................................................................................31
4.Utilities........................................................................................................................................33
4.1.FT_CleanUtility..................................................................................................................33
5.Troubleshooting..........................................................................................................................34
5.1.GeneralTroubleshooting.....................................................................................................34
Windowsforcesarebootafterinstallingadevice.................................................................34
Windowscannotfinddriversformydevice..........................................................................35
5.2.Windows98andWindowsME...........................................................................................36
Windowscomplainsaboutmissing.catfiles.........................................................................36
Windowscomplainsaboutmissingftccomms.vxdfile.........................................................36
5.3.WindowsXP........................................................................................................................37
WindowsXPdisplaysanerrorandthenterminatesinstallation...........................................37
6.RevisionHistory.........................................................................................................................38
7.ContactInformation.....................................................................................................................38
8.DisclaimerandCopyright............................................................................................................39
Page2of39
PhocosCXIInstallationGuide
Version1.0
July15th2005
1. Introduction
ThepurposeofthisdocumentistoprovideusersofthePhocosCXIwithasimpleprocedurefor
installingthedriverfortheirPhocosCXonUSBcapableWindowsbasedPCsystems.
PleasenotethatWindowsNTisnotaUSBcapableoperatingsystemasstandardandsoisnot
coveredinthisdocument.
InorderthatWindows98GoldEditionbeUSBcapable,allrelevantpatchesmustbeobtained
andinstalledfromtheMicrosoftwebsite.
DownloadthelatestavailableCXIdriverfromthePhocoswebsiteorfromyourPhocosCDand
unzipthemtoalocationonyourPC.
UsetheSubdirectoryWindows98ifyourPCisbasedonWindows98
UsetheSubdirectoryWindowsMeifyourPCisbasedonWindowsMe
UsetheSubdirectoryWindows2000ifyourPCisbasedonWindows2000
UsetheSubdirectoryWindowsXPifyourPCisbasedonWindowsXP
PleaseensurethatolderinstallationsofthedriverhavetoberemovedfromthePCbeforethenew
driverisinstalledotherwiseyouwillgetacorruptdriver.
Page3of39
PhocosCXIInstallationGuide
Version1.0
July15th2005
2. InstallingthePhocosCXIDevice
ThedrivertypeisthevirtualCOMport(VCP)driver.TheVCPdriversemulateastandardPC
COMport.ThesecanbecommunicatedwithinthesamemannerasanyotherCOMportonthe
PC.
2.1. Windows98andWindowsME
UnderWindows98,theFoundNewHardwareWizardshouldbeusedtoinstalldevicewhenthey
areconnectedtothePCforthefirsttime.Attemptingothermethodsmaycorruptdriver
installationandresultinthedevicebecomingunusablewiththeinstallationPC.
PleasenotethatifWindows98GoldEditionisbeingused,youmusthaveallthelatestpatches
fromtheMicrosoftwebsiteinstalledforthesystemtobeUSBcompatible.
Ifadeviceofthesametypehasbeeninstalledonyourmachinebeforeandthedriversthat
areabouttobeinstalledaredifferentfromthoseinstalledalready,theoriginaldrivers
needtobeuninstalled.PleaserefertotheUninstalling
PhocosCXI
Device
sectionofthis
documentforfurtherdetailsofthisprocedure.
DownloadthelatestavailableWindows98/WindowsMECXIdriverfromthe
PhocoswebsiteorfromyourPhocosCDandunzipthemtoalocationonyourPC.
(e.g.C:/PhocosDriver)
Page4of39
PhocosCXIInstallationGuide
Version1.0
July15th2005
ConnectthedevicetoaspareUSBportonyourPC.ThiswilllaunchtheWindowsAdd
NewHardwareWizard.WindowsmaydisplayamessagereadingBuildingdriver
databaseatthispointwhichmaytakeafewminutestopass.ClickNexttoproceed
withtheinstallation.
Page5of39
PhocosCXIInstallationGuide
Version1.0
July15th2005
SelectSearchforthebestdriverforyourdevice.(Recommended).asshownbelowand
thenclickNext.
Page6of39
PhocosCXIInstallationGuide
Version1.0
July15th2005
ChecktheboxnexttoSpecifyalocationanduncheckallothersasshownbelow.Click
Browseandlocatethedriverfiles.Oncethefileshavebeenlocated,clickNextto
proceedwiththeinstallation.
Page7of39
PhocosCXIInstallationGuide
Version1.0
July15th2005
WindowsmaydisplayamessagereadingBuildingdriverdatabaseatthispointwhich
maytakeafewminutestopass.OnceWindowshasfoundtherequiredfiles,clickNext
toinstallthedevice.
IfthedriverbeinginstalleddoesnothaveMicrosoftWHQLsignaturefiles(.CATfiles),
thewizardwillrequestadriverdisktoattempttofindthem.ClickOKontheInsert
Diskmessagebox.
Page8of39
PhocosCXIInstallationGuide
Version1.0
July15th2005
Thefollowingwindowwillappeartoassistinlocatingthefile.Toproceedwiththe
installationwithoutthe.CATfile,clickSkipFile.
IfthedriverbeinginstalledisMicrosoftWHQLcertified,thenthe.CATfileswillbe
locatedwiththeotherdriverfilesandshouldbeinstalledautomatically.
Page9of39
PhocosCXIInstallationGuide
Version1.0
July15th2005
Windowsshouldthendisplayamessageindicatingthattheinstallationoftheserial
converterdriverwassuccessful.TheCOMportemulationdrivermustnowbeinstalled.
ClickFinishtocompletetheinstallationoftheserialconverterandproceedtotheCOM
portemulationdriver.
Page10of39
PhocosCXIInstallationGuide
Version1.0
July15th2005
UnderWindows98,theCOMportemulationdriverwillbeautomaticallyinstalledfrom
thesamelocationastheserialconverterdriver.However,ifthedriverisnotWHQL
certifiedasexplainedabovefortheserialconverterdriver,thewizardwillaskforthe
locationof.CATfiles.ClickOKontheInsertDiskmessagebox.
Thefollowingwindowwillappeartoassistinlocatingthefile.Toproceedwiththe
installationwithoutthe.CATfile,clickSkipFile.
IfthedriverbeinginstalledisMicrosoftWHQLcertified,thenthe.CATfileswillbe
locatedwiththeotherdriverfilesandshouldbeinstalledautomatically.
Page11of39
PhocosCXIInstallationGuide
Version1.0
July15th2005
ByexaminingtheDeviceManager(locatedinControlPanel\Systemthenselectthe
DeviceMangertab),thedeviceappearsasanadditionalCOMportwiththelabel
PhocosCXIPort.
Page12of39
PhocosCXIInstallationGuide
Version1.0
July15th2005
2.2. Windows2000
UnderWindows2000,theFoundNewHardwareWizardshouldbeusedtoinstalldeviceswhen
theyareconnectedtothePCforthefirsttime.
AttemptingothermethodsforinstallingVCPdriversmaycorruptdriverinstallationandresultin
thedevicebecomingunusablewiththeinstallationPC.
Ifadeviceofthesametypehasbeeninstalledonyourmachinebeforeandthedrivers
thatareabouttobeinstalledaredifferentfromthoseinstalledalready,theoriginal
driversneedtobeuninstalled.PleaserefertotheUninstalling
PhocosCXI
Device
sectionofthisdocumentforfurtherdetailsofthisprocedure.
DownloadthelatestavailableWindows2000CXIdriverfromthePhocoswebsiteor
fromyourPhocosCDandunzipthemtoalocationonyourPC.
(e.g.C:/PhocosDriver)
ConnectthedevicetoaspareUSBportonyourPC.ThiswilllaunchtheWindowsFound
NewHardwareWizard.ClickNexttoproceedwiththeinstallation.
Page13of39
PhocosCXIInstallationGuide
Version1.0
July15th2005
SelectSearchforasuitabledriverformydevice(recommended)asshownbelowand
thenclickNext
Page14of39
PhocosCXIInstallationGuide
Version1.0
July15th2005
ChecktheboxnexttoSpecifyalocationanduncheckallothersasshownbelow.
ClickingNextdisplaysadialogboxforyoutoentertothelocationofthedrivers.
Page15of39
PhocosCXIInstallationGuide
Version1.0
July15th2005
OnceWindowshasfoundtherequireddriver.INFfile,clickNexttoproceed.
Page16of39
PhocosCXIInstallationGuide
Version1.0
July15th2005
Windowsshouldthendisplayamessageindicatingthattheinstallationwassuccessful.
ClickFinishtocompletetheinstallation.Thishasinstalledtheserialconverter.The
COMportemulationdrivermustbeinstalledafterthishascompleted.
AfterclickingFinish,theFoundNewHardwareWizardwillcontinuebyinstallingthe
COMportemulationdriver.Theprocedureisthesameasthataboveforinstallingthe
serialconverterdriver.
Page17of39
PhocosCXIInstallationGuide
Version1.0
July15th2005
ByexaminingtheDeviceManager(locatedinControlPanel\Systemthenselectthe
HardwaretabandclickDeviceManger),thedeviceappearsasanadditionalCOM
portwiththelabelPhocosCXIPort.
Page18of39
PhocosCXIInstallationGuide
Version1.0
July15th2005
2.3. WindowsXP
UnderWindowsXP,theFoundNewHardwareWizardshouldbeusedtoinstalldeviceswhen
theyareconnectedtothePCforthefirsttime.
AttemptingothermethodsforinstallingVCPdriversmaycorruptdriverinstallationandresultin
thedevicebecomingunusablewiththeinstallationPC.
Ifadeviceofthesametypehasbeeninstalledonyourmachinebeforeandthedriversthat
areabouttobeinstalledaredifferentfromthoseinstalledalready,theoriginaldrivers
needtobeuninstalled.PleaserefertotheUninstalling
Phocos
CXIDevice
sectionofthis
documentforfurtherdetailsofthisprocedure.
DownloadthelatestavailableWindowsXPCXIdriverfromthePhocoswebsiteor
fromyourPhocosCDandunzipthemtoalocationonyourPC.
(e.g.C:/PhocosDriver)
DisconnectyourPCfromtheInternet.Thiscanbedonebyeitherremovingthenetwork
cablefromyourPCorbydisablingyournetworkcardbygoingtotheControl
Panel\NetworkandDialUpConnections,rightclickingontheappropriateconnection
andselectingDisablefromthemenu.Theconnectioncanbereenabledafterthe
installationiscomplete.
Page19of39
PhocosCXIInstallationGuide
Version1.0
July15th2005
ConnectthedevicetoaspareUSBportonyourPC.ThiswilllaunchtheWindowsFound
NewHardwareWizard.IfthereisnoavailableInternetconnection,thescreenbelowis
shown.SelectNo,notthistimefromtheoptionsavailableandthenclickNextto
proceedwiththeinstallation.IfthereisanavailableInternetconnection,WindowsXP
willsilentlyconnecttotheWindowsUpdatewebsiteandinstallanysuitabledriverit
findsforthedeviceinpreferencetothedrivermanuallyselected.
Page20of39
PhocosCXIInstallationGuide
Version1.0
July15th2005
SelectInstallfromalistorspecificlocation(Advanced)asshownbelowandthenclick
Next.
Page21of39
PhocosCXIInstallationGuide
Version1.0
July15th2005
SelectSearchforthebestdriverintheselocationsandenterthefilepathinthecombo
box(C:\PhocosDriverintheexamplebelow)orbrowsetoitbyclickingthebrowse
button.Oncethefilepathhasbeenenteredinthebox,clicknexttoproceed.
Page22of39
PhocosCXIInstallationGuide
Version1.0
July15th2005
IfWindowsXPisconfiguredtowarnwhenunsigned(nonWHQLcertified)driversare
abouttobeinstalled,thefollowingscreenwillbedisplayed.ClickonContinueAnyway
tocontinuewiththeinstallation.IfWindowsXPisconfiguredtoignorefilesignature
warnings,nomessagewillappear.
Page23of39
PhocosCXIInstallationGuide
Version1.0
July15th2005
ThefollowingscreenwillbedisplayedasWindowsXPcopiestherequireddriverfiles.
Page24of39
PhocosCXIInstallationGuide
Version1.0
July15th2005
Windowsshouldthendisplayamessageindicatingthattheinstallationwassuccessful.
ClickFinishtocompletetheinstallation.Thishasinstalledtheserialconverter.The
COMportemulationdrivermustbeinstalledafterthishascompleted.
AfterclickingFinish,theFoundNewHardwareWizardwillcontinuebyinstallingthe
COMportemulationdriver.Theprocedureisthesameasthataboveforinstallingthe
serialconverterdriver.
Page25of39
PhocosCXIInstallationGuide
Version1.0
July15th2005
ByexaminingtheDeviceManager(locatedinControlPanel\Systemthenselectthe
HardwaretabandclickDeviceManger),thedeviceappearsasanadditionalCOM
portwiththelabelPhocosCXIPort
Page26of39
PhocosCXIInstallationGuide
Version1.0
July15th2005
3. UninstallingPhocosCXIDevice
3.1. Windows98andWindowsME
UninstallingPhocosCXIdevicedriversfromWindows98orWindowsMEshouldalwaysbe
donethroughtheAdd/RemoveProgramsutilityasthisusesthePhocosCXIV1.0driver
uninstallerprogramtoremovefilesandregistryentriestoleaveacleansystem.Othermethods
mayleavefragmentsofthedriverthatmayinterferewithfutureinstallations.
DisconnectanyPhocosCXIdevicesthatareattachedtothePC.
OpentheAdd/RemoveProgramsutilitylocatedinControlPanel\Add/Removerograms.
SelectPhocosCXIV1.0Driverfromthelistofinstalledprograms.
Page27of39
PhocosCXIInstallationGuide
Version1.0
July15th2005
ClicktheAdd/Removebutton.ThiswillrunthePhocosuninstallerprogram.
ClickContinuetoruntheuninstallerorCanceltoexit.
Whentheuninstallerhasfinishedremovingthedevicefromthesystem,thecaptiononthe
CancelbuttonwillchangetoFinish.ClickFinishtocompletetheprocess.
Page28of39
PhocosCXIInstallationGuide
Version1.0
July15th2005
3.2. Windows2000
WhenuninstallingdevicesfromWindows2000,thisshouldalwaysbedonethroughthe
Add/RemoveProgramsutilityasthisusesthePhocosCXIV1.0driveruninstallerprogramto
removefilesandregistryentriestoleaveacleansystem.Othermethodsmayleavefragmentsof
thedriverthatmayinterferewithfutureinstallations.
DisconnectanyFTDIdevicesthatareattachedtothePC.
OpentheAdd/RemoveProgramsutilitylocatedinControlPanel\Add/Remove
Programs.SelectPhocosCXIV1.0DriverDriversfromthelistofinstalledprograms.
Page29of39
PhocosCXIInstallationGuide
Version1.0
July15th2005
ClicktheChange/Removebutton.ThiswillrunthePhocosCXIV1.0uninstaller
program.
ClickContinuetoruntheuninstallerorCanceltoexit.
Whentheuninstallerhasfinishedremovingthedevicefromthesystem,thecaptiononthe
CancelbuttonwillchangetoFinish.ClickFinishtocompletetheprocess.
Page30of39
PhocosCXIInstallationGuide
Version1.0
July15th2005
3.3. WindowsXP
UninstallingFTDIdevicedriversfromWindowsXPshouldalwaysbedonethroughthe
Add/RemoveProgramsutilityasthisusesthePhocosCXIV1.0driveruninstallerprogramto
removefilesandregistryentriestoleaveacleansystem.Othermethodsmayleavefragmentsof
thedriverthatmayinterferewithfutureinstallations
DisconnectanyFTDIdevicesthatareattachedtothePC.
OpentheAdd/RemoveProgramsutilitylocatedinControlPanel\Add/Remove
Programs.SelectPhocosCXIV1.0Driverfromthelistofinstalledprograms.
ClicktheChange/Removebutton.ThiswillrunthePhocosCXIV1.0uninstaller
program.
Page31of39
PhocosCXIInstallationGuide
Version1.0
July15th2005
ClickContinuetoruntheuninstallerorCanceltoexit.
Whentheuninstallerhasfinishedremovingthedevicefromthesystem,thecaptiononthe
CancelbuttonwillchangetoFinish.ClickFinishtocompletetheprocess.
Page32of39
PhocosCXIInstallationGuide
Version1.0
July15th2005
4. Utilities
4.1. FT_CleanUtility
AprogramhasbeenwrittentoremoveregistryentriesandfilesrelatingtoPhocosdevicedrivers.
TheFT_CleanprogramgeneratesINIfilesfortheuninstallerappropriatetotheversionof
WindowsinstalledandrunstheuninstallerforeachINIfilegenerated.Nouserinputisrequired
fortheuninstallertorun.
Theprogramcanbeusedtoremoveasingledevice,aconsecutiverangeofdevicesoralldevices
withthesameVID.AmessageboxwillappeartoconfirmwhichVIDandPIDscombinationsare
goingtoberemoved.Asecondmessageboxwillprovideafinalchancetocancelthe
uninstallation.Themouseandkeyboardwillbedisabledforafewsecondswhiletheuninstaller
isrunning.
TheexamplebelowshowstheFT_CleanprogramconfiguredtoremovealldeviceswithaFTDI
VIDandPIDsbeginningwith60i.e.allPIDsfrom6000to60FFinclusive.AfourdigitPIDwill
removeasinglespecificdevicewhileleavingthePIDboxblankwillremovealldeviceswiththe
sameVID.
ThePhocosPIDisD360.
IncasesofproblemswithinstallingthePhocosCXIdrivertwicerunthisprogrammanddonot
enteraPID.TheProgrammcleansyourPCanthenstartagainwiththechapterIntallingthe
PhocosCXIdriver.
Page33of39
PhocosCXIInstallationGuide
Version1.0
July15th2005
5. Troubleshooting
5.1. GeneralTroubleshooting
Thischapterincludesinformationoncommondifficultiesexperiencedwhentryingtoinstallthe
driver.Ifproblemsoccurwithyourdriverinstallation,pleaseconsultthissectionbefore
contactingPhocossupport.Iftheinformationherefailstoremedytheproblem,contactPhocos
supportwhowillattempttorectifythesituationasquicklyaspossible.
Windowsforcesarebootafterinstallingadevice
ThisproblemcanoccurifanapplicationisaccessingafilewhiletheNewHardwareWizardis
tryingtocopyit.Ifinstallingadevice,selectingnottorestartthecomputerthenunpluggingand
repluggingthedevicemayallowthedevicetofunctionproperlywithoutrestarting.Restarting
themachinewillallowthedevicetoworkcorrectly.
Page34of39
PhocosCXIInstallationGuide
Version1.0
July15th2005
Windowscannotfinddriversformydevice
ThiserrorcanoccuriftheVIDandPIDprogrammedintothedeviceEEPROMdonotmatch
thoselistedinthedriverfiles.Orwhenanolddriverisallreadyinstalled.Whenthishappens,a
screensimilartothatshownbelowisdisplayed(screenshownfromWindows2000):
InthiscaseremovetheolddriverbyasdescripedintheChapterUninstallingPhocosCXI
IftheproblemstillexistsafrertheuninstallProgrammthenruntheFT_CleanProgramand
removeallolddrivers.AfterarebootyouwillbeabletoinstalltheCXIdriverasdescripedin
Chapter2.
Page35of39
PhocosCXIInstallationGuide
Version1.0
July15th2005
5.2. Windows98andWindowsME
Windowscomplainsaboutmissing.catfiles
Fileswiththe.catextensionaresignaturefilesissuedbyMicrosoftthatindicateadevicedriveris
WHQLcertified.Ifadriverisnotcertified,therewillbeno.catfilesavailable.
WheninstallingdriversinWindows98orWindowsME,theuserispromptedtolocatethe.cat
filesiftheoperatingsystemcannotfindthem.Ifthedriverisnotcertifiedbutyouwishtoinstall
itanyway,thefilesmaybeskippedbyclickingtheSkipbutton.
Windowscomplainsaboutmissingftccomms.vxdfile
ThiscanoccurwhentheUSBCompositedriverhasbeeninstallediftheuserhasnotbrowsedto
thelocationofthedriverfiles.Ifthismessageappears,donotskipitbutbrowsetothedriverfile
location.Thewizardwillthenbeabletocorrectlyinstallthedevice.
Page36of39
PhocosCXIInstallationGuide
Version1.0
July15th2005
5.3. WindowsXP
WindowsXPdisplaysanerrorandthenterminatesinstallation
Ifthefollowingscreenisdisplayedwiththismessage,WindowsXPhasbeenconfiguredtoblock
theinstallationofanydriversthatarenotWHQLcertified.
Twooptionsareavailabletosuccessfullyinstallthedevice.Eitheracertifiedversionofthedriver
canbeinstalled(ifavailable)orthedriversigningoptionscanbechangedtoeitherwarnor
ignoretoallowtheinstallationtocomplete.
Tochangethecurrentdriversigningsetting,gotoControlPanel\System,clickonthe
HardwaretabandthenclickDriverSigning.Thedesiredsigningoptionmaythenbe
selected.
Page37of39
PhocosCXIInstallationGuide
Version1.0
July15th2005
6. RevisionHistory
Version
1.0
ReleaseDate
July2005
Comments
Initialrelease
7. ContactInformation
PhocosAG
EberhardtFinckhStr16
89075ULM
Germany
Tel:+49(0)73194020882
Fax:+49(0)731940...
EMail(Sales):
EMail(Support):
WebsideURL:http://www.phocos.com
AgentsandSalesRepresentatives
AtthetimeofwritingourSalesNetworkcoversover40differentcountriesworldwide.Please
visittheSalesNetworkpageofourWebsiteforthecontactdetailsourdistributor(s)inyour
country.
Page38of39
PhocosCXIInstallationGuide
Version1.0
July15th2005
8. DisclaimerandCopyright
Thisproductoranyvariantofitisnotintendedforuseinanymedicalappliance,deviceor
systeminwhichthefailureoftheproductmightreasonablybeexpectedtoresultinpersonal
injury.
PhocosAG.willnotacceptanyclaimfordamageshowsoeverarisingasaresultofuseorfailure
ofthisproduct.Yourstatutoryrightsarenotaffected.
Thisproductanditsdocumentationaresuppliedonanasisbasisandnowarrantyastotheir
suitabilityforanyparticularpurposeiseithermadeorimplied.
ThisdocumentisbasedontheoriginaldocumentWindowsDriverInstallationGuidefromthe
FutureTechnologyDevicesInternationalLimited2004.
TheFutureTechnologyDevicesInternationalLtdisholdingthepriorCopyrightsofthis
document.
Neitherthewholenoranypartoftheinformationcontainedin,ortheproductdescribedinthis
manual,maybeadaptedorreproducedinanymaterialorelectronicformwithouttheprior
writtenconsentofthecopyrightholder.
Thisdocumentprovidespreliminaryinformationthatmaybesubjecttochangewithoutnotice.
Page39of39