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.http://www.trc.gov.jo

complaints&inquiries@trc.gov.jo

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Tel. No. + 962 5803000
E-mail: info@jo.zain.com
Website:
www.Zain.com.jo

Tel. No.: + 962 6
4606666
Website: www.orange.jo

Tel. No. +962 6 5005000
Website:
www.umniah.com

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( :
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Tel: +962 6 4293000


+962 6 4206340
Fax: +962 6 4206348
P.O. Box: 110110
Amman 11190 Jordan
www.jordanpost.com.jo

).." (. "

Tel: +962 6 5806000


+
Fax: +962 6 5818384
+
P.O. Box: 142731
Amman 11844 Jordan
www.dandc-jordan.com
Tel: + 962 6 5691001
Fax: +962 6 5355051
P.O. Box: 942399
Amman 11194 Jordan
www.pionex.net
Tel: +962 6 5669933
Fax: +962 6 5659599
P.O. Box: 940740
Amman 11194 Jordan
info@alizzi.net :Email
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Tel: +962 6 5777000


Fax: +962 6 5514862
P.O. Box: 928403
Amman 11190 Jordan
www.mirsalcom.com
info@mirsalcom.com :Email
Tel: +962 6 5885130
Fax: +962 6 5885129
P.O. Box: 3870
Amman 11821 Jordan
www.wassellogistics.com
Tel: +962 6 5664146
+962 6 5664147
Fax: +962 6 5605005
P.O.Box: 9098
Amman 11191 Jordan
www.jett.com.jo
Tel: +962 6 4206886
Fax: +962 6 4400770
P.O. Box: 462
Amman 11941 Jordan
www.petraexpress.com
Email:info@petraexpress.com
Tel: +962 6 5850677
Fax: +962 6 5850667
P.O. Box: 18017
Amman 11195 Jordan
Tel: +962 5 3937846
Fax: +962 5 3937846
P.O. Box: 3797
Zarqa 13111 Jordan
Tel: +962 6

Fax: +962 6
P.O. Box 3610
Amman 11953 Jordan
www.transpostjo.com

..

..

Tel: +962 6
Fax: +962 6
P.O. Box: 143024
Amman 11814 Jordan
Tel: +962 6
30

Tel/Fax: +962 6 5605566


P.O. Box: 922367
Jordan Amman 11192
a_alsalihi@yahoo.com :Email
Tel: +962 6 5536223
Fax: +962 6 5520765
P.O. Box: 850225
Amman 11185 Jordan
Tel/Fax: +962 6 4772061
P.O. Box: 3101
Amman 11181 Jordan
Tel: +962 2 7260066
Tel/Fax: +962 2
P.O. Box: 191
Irbid 21110 Jordan
:Email
asrawi@flyjordan.com.jo
Tel: +962 5 3932999
Tel/Fax: +962 5
P.O. Box: 3237
Al-Zarqa 13000 Jordan
Tel: +962 6 4619593
Fax: +962 6
P.O. Box: 1393
Amman 11118 Jordan
Tel: +962 6 5521777
Fax: +962 6
P.O. Box: 1321
Amman 11953 Jordan
www.cnct-plus.com

Tel: +962 6 5535249


FAX : +962 6
P.O.BOX 5085
AMMAN 11953 JORDAN
Info@nedco.com.jo
www.nedco.com.jo

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. .

)(FEDEX

)(SKY NET

Tel: +962 6 5358855


Fax: +962 6 5337733
P.O. Box: 3371
Amman 11181
www.aramex.com
Tel: +962 6 5601313
Fax: + 962 6 5604197
P.O. Box: 9673
Amman 11191 Jordan
www.ups.com
Tel: +962 6 5800800
Fax: +962 6 5827705
www.DHL.com
Tel: +962 6 5931966
Fax: +962 6 5930880
P.O. Box: 35202
Amman 11180
www.TNT.com
+ :Tel
Fax: +962 6 5531232
P.O. Box: 925326
Amman 11110 Jordan
www.fedex.com
Tel: +962 6 5662836
+

+
Fax: +962 6 5662830
P.O. Box: 6702
Amman 11118 Jordan
www.glfsgroup.com

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http://www.trc.gov.jo/images/stories/pdf/Private_Postal_Operators_Complaints_Proc
edures.pdf?lang=arabic

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http://www.trc.gov.jo/images/stories/pdf/EMF_Safety_Regulations_Arabic.pdf?lang=arabic

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