1 GENERAL DESCRIPTION................................................................................................................ 5 2 KEY PHONE SPECIFICATIONS ....................................................................................................... 5 2.1 KEY PHONE LAYOUT ............................................................................................ 5 KEY PHONE MODEL COMPARISON...............................................................................

6 KEY PHONE LED....................................................................................................... 6 CO Line LED(Dual Color, Tri Status) ................................................................................ 6 Other Function Keys Display.............................................................................................. 7 KEY PHONE RINGING FREQUENCY .............................................................................. 7 KEY PHONE OPERATION ...................................................................................................................... 8 OUTGOING DIALING .................................................................................................... 8 Press (0);CO Auto Hunting ................................................................................................. 8 Press DSS Key; Directed Trunk dialing.............................................................................. 8 Press #4 + CO Line No.; Directed Trunk Hunting.............................................................. 9 CO Hot Line Call ................................................................................................................ 9 Off Hook; CO Auto Hunting ............................................................................................... 9 System Speed Dialing Operation ........................................................................................ 9 System Speed Dialing programming................................................................................... 9 Individual Speed Dialing Operation (20 sets)................................................................... 10 Individual Speed Dialing programming............................................................................ 10 INTERCOM CALL .......................................................................................................11 Common Intercom Call ..................................................................................................... 11 Ext. Hot Line Call ............................................................................................................. 11 Ext. Console Calling ......................................................................................................... 11 Attendant Hot Line Call .................................................................................................... 11 WHILST TALKING FUNCTION OPERATION ................................................................... 12 Normal Call Hold .............................................................................................................. 12 Exclusive Call Hold .......................................................................................................... 12 Retrieve Call From Hold ................................................................................................... 13 Auto-Hold by Paging ........................................................................................................ 13 Call Transfer...................................................................................................................... 13

CALL ANSWERING.................................................................................................... 14 Internal/External Call Answering...................................................................................... 14 Internal Call Auto Answer................................................................................................. 14 Call Pick Up: Total 6 Modes ............................................................................................. 14 Door-Phone Answering ..................................................................................................... 15 Door-Lock Release............................................................................................................ 15 OPERATION WHILE DIALING BUSY EXTENSION ............................................................ 16 3.5.1 Internal Automatic Recall ........................................................................................ 16 3.5.2 Trunk Queuing.......................................................................................................... 16 3.5.3 Barge-In.................................................................................................................... 17 3.5.4 Monitoring................................................................................................................ 17 3.5.5 Last Number Redialing ............................................................................................ 17 3.5.6 Automatic Redialing................................................................................................. 17 PAGING FUNCTION ................................................................................................... 18 All Internal & External Zone Paging ................................................................................ 18 All Internal Zone Paging ................................................................................................... 18 All External Zone Paging.................................................................................................. 18 Directed Internal Zone Paging .......................................................................................... 18 Directed External Zone Paging ......................................................................................... 19 CO Auto-Paging ................................................................................................................ 19 Meet Me Paging ................................................................................................................ 19 CONFERENCE CALLS ............................................................................................... 20 Secret Conversation Release ............................................................................................. 20 Conference Calls ............................................................................................................... 20 Three-Party Conversation ................................................................................................. 20 ADDITIONAL FUNCTION OPERATIONS ......................................................................... 21 Outgoing Dialing Signal Switch (DTMF/ Pulse).............................................................. 21 Intercom Call Auto-answering .......................................................................................... 21 Back-ground Music ........................................................................................................... 21 Off Hook Call Announcement (OHCA)............................................................................ 22 Baby Monitoring ............................................................................................................... 22 Surroundings-Monitoring.................................................................................................. 22

Hotel Account Setting ....................................................................................................... 22 System Data Detection ...................................................................................................... 23 Digital Voice Service Setting ............................................................................................ 23 EXT. INDIVIDUAL FUNCTION SETTING ......................................................................... 24 Account Code Operation................................................................................................... 24 Ext. Call Forwarding ......................................................................................................... 24 Individual Ext. Password Protection ................................................................................. 25 3.9.4 Standard Function Free Programming ..................................................................... 26 Digital Volume/Frequency Control ................................................................................... 26 Consoles Local Alarm/System Time Setting.................................................................... 27 Other Ext. Alarm Programmed by consoles...................................................................... 27 Common Ext. Local Alarm Setting ................................................................................... 28 Systems Program Setting ................................................................................................. 28 Ext. USER HELP........................................................................................................... 28 Authorization Codes Operation......................................................................................... 28 Leave-message Function Setting....................................................................................... 28 SYSTEM SERVICE GRADE SETTING............................................................................ 29 Day/Night Service Switch................................................................................................. 29 Manual/Auto Switch Mode ............................................................................................... 29 CHARACTERISTIC FUNCTIONS ................................................................................... 30 Calculator Function ........................................................................................................... 30 Phone-Book....................................................................................................................... 30 4 SLT FUNCTION OPERATIONS .................................................................................................... 33 4.1 DIRECTED TRUNK DIALING................................................................................ 33 4.2 CO AUTO HUNTING .......................................................................................... 33 4.3 EXT. TO EXT. CALLING ...................................................................................... 33 4.4 EXT. CONSOLE CALLING ................................................................................... 33 4.5 CO/EXT. ON HOLD........................................................................................... 33 4.6 DOOR PHONE CALLING .................................................................................... 33 4.7 CALL FORWARD PROGRAM/CANCEL ................................................................. 34 4.8 DO-NOT- DISTURB PROGRAM/CANCEL .............................................................. 34

4.9 INDIVIDUAL EXT. CIPHER LOCK/CANCEL LOCK (NOTE: CIPHERS TOTAL 3DIGITS) .. 34 4.10 EXT. INDIVIDUAL SPEED-DIALING..................................................................... 35 4.11 REDIALING OPERATION ................................................................................... 35 4.12 ACCOUNT CODE OPERATION .......................................................................... 35 4.13 RETRIEVE INTERNAL/EXTERNAL CALL FROM HOLD .......................................... 35 4.15 EXTENSION ALARM SETTING ......................................................................... 36

4.16 EXTERNAL CALL PARK OPERATION ................................................................. 36

1 General Description
Thank you for choosing Syscom AV Series Key Telephone System. This Operation Manual gives clear description of all the steps for Key Telephones operation. This manual will assist you to achieve telecommunication services & management of the highest quality, so please spend some time reading this manual in detail and have a good understanding of the operation steps.

Key Phone Specifications

2.1 Key Phone Layout

1) 2) 3) 4) 5) 6) 7) 8) 9) Hook Switch LCD Display DSS Keys Message LED Dial/Redial Key Delete/Speed Dialing Key Select/Transfer/Flash Key Menu/HOLD Key Handsfree LED

10) Confirm/Handsfree Key 11) Micro Phone 12) UP Key 13) DOWN Key 14) FUNCTION Key 15) Handset Wall Mount Clip 16) Speaker 17) Calculator 18) Phonebook/names 19) Telephone Receiver Note: The function key is also used in Phone-Book Function. 20) Handset Speaker 21) Handset 22) Handset Microphone 23) Handset Spring-cord Jack 24) Spring Cord 25) Line-cord Jack 26) Spring-cord Jack 27) Table/ Wall Mount Bracket 28) Operations Card KEY PHONE

Key Phone Model Comparison

(Available;- Unavailable)
Hands free Hands free dialing Speaker

MODEL KP20X

DESCRIPTION DSS Keys Standard Phone 15 Keys 15 Keys 15 Keys 25 Keys 25 Keys 25 Keys 20 Keys

OHCA -

LCD Display

Phone Book

KP20XLB Big LCD Phone KP20XDB Deluxe Phone KP20S KP20LB KP10DB KP70 Standard Phone Big LCD Phone Deluxe Phone Deluxe Phone

Key Phone LED

CO Line LED(Dual Color, Tri Status)
Unused Local Use Steady Off Steady Green Steady Red Red Flash 100ms on/off RD/GR Flash 250ms R/G Green 250ms on/off Red 250ms on/off Green 1Sec

Others Use

CO Ringing

CO Transfer Local Hold Normal Hold Other Ext Normal Hold Local Hold Exclusive Hold

Green

Red

Other Function Keys Display

Hands free LED Program Conf./DND LED DND Conf./DND LED Night Transfer Auto-redialing Save LED Call Forward Forward LED Red 100ms on/off Red 250ms on/off Red 100ms on/off Red 100ms on/off Red 100ms on/off

Green

Red

Key Phone Ringing Frequency

Key Phone Ringing

Ext. Ringing Voice Call Ext. Ringing Ringing Call CO Ringing Common Hold Recall Exclusive Hold Recall Trunk Queuing Indicator Ringing

250ms on/off/on 500ms on/off/on 3S off 1S on 3S off 250ms on/off/on 3250ms off 250ms on/off/on 2750ms off 500ms on/off

Key Phone Operation

In the following Operation flow-charts: Characters with textbox indicates operation steps. Characters without textbox indicates status.

Outgoing dialing
Outgoing dialing DESCRIPTION 1. AV Series System provides two types of signals. A. DTMF dialing B. Pulse Dialing 2. System provides One-touch CO Hunting code; Refer to system program in Zone 202. Defaults: Press 0 to CO auto hunting Note: When operating Press (0), CO Auto Hunting, only can hunt Lines of the External Zone this Ext. belongs to. 3. All the CO DSS keys of SYSCOM AV Series are dual Color, Tri status LED. Green Light: Local Ext. Use Red Light: Other Ext. Use

Press (0);CO Auto Hunting

Off Hook On Hook Auto CO Access Hear Dial Tone Dialing

Note: When all CO are busy, the local phone gives a busy tone, and the LCD Key phone displays Your CO Busy

Press DSS Key; Directed Trunk dialing

Off Hook On Hook Hear Dial Tone Dialing

Press #4 + CO Line No.; Directed Trunk Hunting

Off Hook On Hook CO Line No. Hear Dial Tone Dialing

CO Hot Line Call Refer to system program in Zone 508.

Off Hook Auto dialing the CO Phone No. Programmed with Zone508

Off Hook; CO Auto Hunting Refer to system program in Zone 240. Program
Start-using Off hook to auto hunt CO

To Cancel
Cancel the above function

Note: After programming the function of Off hook to Auto hunt CO, you should press SPK Key before calling an Extension.

System Speed Dialing Operation Regular & console operator handset

Off Hook On Hook 3 digits SPD code Dialing system SPD number

System Speed Dialing programming Console operator handset only

On Hook 3 digits SPD code Telephone number

Next speed dial code or To leave

Individual Speed Dialing Operation (20 sets) Regular & console operator handset Individual Speed dialing code has two types and total 20 sets. A. Numeric Key (0~9) 10 sets B. DSS Key (DSS01~DSS10) 10 sets
Off Hook On Hook or Numeric Key (00~09) Directed CO Dialing individual SPD number

Note: Add 0 as per programmed Numeric Key (0~9) for the individual numeric speed dial operation.

Individual Speed Dialing programming Console Operator handset

On Hook

or

Telephone number

Next speed dial code or To leave

Regular handset
On Hook Telephone number

or Numeric key (0~9) Next speed dial code or To leave

Intercom Call
Intercom Call DESCRIPTION 1. AV Series system provides two kinds of Call Methods, programmed with Zone 207. A. Voice Call B. Ringing Call ---------- Default 2. During intercom operation, pressto change the call method. 3. AV Series system provides two kinds of Ext. Dial Tone, programmed with Zone 208. A. Constant Tone ---------- Default B. Desultory Tone 4.During Intercom Call, LCD display as: A. Callers Ext. LCD: Receivers Ext. No. and in-use status B. Receivers Ext. LCD: Callers Ext. No. Common Intercom Call
Off Hook On Hook Dial Ext. No. / Ext. appointed DSS Key

Ext. Hot Line Call Refer to system program in Zone 508.

Auto dialing the Ext. No. Programmed with Zone508

Off Hook

Ext. Console Calling Refer to system program in Zone 201.

Off Hook On Hook Auto call the attendant

Attendant Hot Line Call Refer to system program in Zone 505-ST-IP=4.

Off Hook Auto call the attendant

Whilst Talking Function Operation

Whilst Talking Function Operation DESCRIPTION SYSCOM AV Series Systems have many innovations in Key Phone operations. Please contact your SYSCOM representative for a suitable Program. E.G.: 1. Auto-Hold by paging: Press PAGE Key whilst talking, system will automatically hold the line. 2. Auto-Transfer by Answer-paging: Paging to auto-hold the line; After answering paging, the call will be auto-transferred to the answering-page Ext. 3. Auto Pick-Up. 4. Using Calculator whilst talking.

Normal Call Hold The other side can hear music-on-hold. Every Ext. Phone can retrieve this on-hold CO/Ext. Line.
Whilst Talking Call Hold (The other side can hear music-on-hold)

Note: At that moment, the on-hold CO./Ext. line DSS Keys LED begins to flash.

Exclusive Call Hold Refer to system program in Zone 242; the other side can hear music-on-hold, Only the local phone can retrieve this on-hold CO/Ext. Line.
Whilst Talking Exclusive Hold (The other side can hear music-on-hold)

Note: When on Exclusive Hold, the on-hold CO/Ext. lines DSS Key LED flashes slowly.

Retrieve Call From Hold Pick up the on-hold CO/Ext. Line and answer the call. Retrieve Internal Call: Hold/Exclusive Hold
Off Hook The DSS Key which the On hold Ext. No. belongs to Answer the on hold call

Retrieve External Call: Hold/Exclusive Hold

The DSS Key which the On hold CO Line belongs to Answer the on hold call #401~#4XX Directed CO Line

Off Hook

Note: Normal Hold Answer: Every Ext. Phone can retrieve this on-hold CO/Ext. Line. Exclusive Hold Answer: Only the local phone can retrieve this on-hold CO/Ext. Line.

Auto-Hold by Paging This function is especially for AV Series Systems.

Whilst Talking Auto-Hold the on talk Line

Call Transfer Transfer the current call to other Ext. Direct Transfer
Whilst Talking Ext. No. Call Transfer

Indirect Transfer
Call Transfer

Whilst Talking

Ext. No.

Answer Right

Auto-Transfer by Answer-paging
Whilst Talking Answer paging On Hook Call AutoTransfer

Call Answering
Call Answering DESCRIPTION There are 5 types of Call Answering as below: 1. Internal Call Answer 2. External Call Answer 3. Door Phone Answer 4. Answer paging (Refer to Chart 6) 5. Special Answer Call Pick Up

Internal/External Call Answering

Off Hook Ext. Phone Ringing Hans free Speaker Answer the Call

Internal Call Auto Answer Only the key phones with hands free speaker have this function.
at/mic LED On (Red Light) Internal Call Auto Answer

On Hook

Note: Press at/mic Key to cancel the Internal Call Auto Answer. Call Pick Up: Total 6 Modes Group Call Pick-Up: Pickup a ringing extension within your work group. (External/Internal Calls)

General Call Pick-Up: Pickup any extension in the system. (External/Internal Calls)

Directed Group Pick-Up: Pickup a ringing extension within the directed group. (External/Internal Calls)
Group No. of the

Ext. within other Group ringing

Off Hook

2 ringing Ext.
1~8

Directed Group Pick-Up

Directed Ext. Pick- Up: Pick up a directed ringing extension. (External/Internal Calls)
Directed Ext. Pick-Up

Other Ext. ringing

Off Hook

2 Ringing Ext. No.

Directed CO Line Pick-Up: Pick up the call of the directed CO Line.(External/Internal)

Any CO Call in

Off Hook

2 Ringing CO
Line No.

Directed CO Line Pick-Up

CO Line Auto Pick-Up: Refer to system program in Zone 506-ST-06.

Any CO Call in Off Hook CO Line Auto Pick-Up

Door-Phone Answering
Off Hook Door Phone Ringing Ext. Ringing Door Phone Answering

Door-Lock Release Door-lock Release while on Door Phone call

On Door Phone call

Door-Lock Release

System directly releases Door-lock (#61 means release the 1st Door Lock, #62 means release the 2nd Door Lock.)

Off Hook

On Door Phone Call

Door-Lock Release

Operation while Dialing Busy Extension

Operation while dialing busy extension DESCRIPTION Many functions of AV Series products should be coordinated with System Program setting, so please contact your SYSCOM representative for a suitable Program.

3.5.1 Internal Automatic Recall While calling an extension and hearing busy Tone, you may use the function Internal Automatic Recall. Leave-message: coordinated with system program in Zone 500, 501.
Receivers Ext. Busy/No Answer

Call an Ext.

Finished Leaving Message

Note: 1. The MSG LED of the Extension with message (Receiver) will flash; at that time, LCD phones will display the message information. 2. After finishing leaving message, system will Automatically Recall the Callers Ext. and remind the Receivers Ext. as soon as the receivers Ext. has released the line. 3. Leaving-message has different grades (refer to system program in Zone 504-ST-IP=3). It only can takes effect from the superior level to the subordinate level or between equivalent levels. Answering the leave-message
Receivers Ext. MSG LED Flash Off Hook Call back the Callers Ext.

3.5.2 Trunk Queuing While accessing a trunk and hearing busy tone, you may use the function of Trunk Queuing. System will call the extension which has queued the trunk as soon as the queued trunk becomes idle; at that time, the extension can use this trunk line by Off-Hook.
Hunt CO Hearing Busy Tone Finished Trunk Queuing

3.5.3 Barge-In Refer to system program in Zone 504-ST-01.

Call an Ext./Hunt CO Hearing Busy Tone
OPER

Barge In

Note: 1. Barge-In has different levels. The superior level can leave message for the subordinate level, as well as the equivalent levels can leave messages for each other. 2. It gives a warning tone when barge-in. 3. System provides Tri-Parties conference function after barge-in.

3.5.4 Monitoring Refer to system program in Zone 504-ST-02.

Call an Ext./Hunt CO Hearing Busy Tone Monitoring

OPER

Note: 1. Monitoring has different levels. The superior level can monitor the subordinate level, but equivalent levels cannot monitor each other. 2. It gives no signal when monitoring. 3.5.5 Last Number Redialing
Off Hook Auto hunting CO and redialing On Hook

Note: When redialing the last number, system auto hunts CO Line. 3.5.6 Automatic Redialing Dialing the telephone No. repeatedly

Called Party Busy/no answer

Automatic Redialing

Note: 1. Refer to system program in Zone 120, 121,123 for setting the auto-dialing times, dialing waiting time and auto-dialing alternate time. 2. When operating this function, the save LED flashes quickly.

Paging Function
Paging DESCRIPTION 1. AV Series Systems provide one-touch function for Paging. 2. AV Series Systems provide 5 types of traditional paging modes. 3. AV Series Systems also provide one type of special paging function: CO Auto Paging. 4. Paging function starts with an Indicator Tone lasting 1sec. All Internal & External Zone Paging

Off Hook

All Internal & External Zone Paging

Note: Page Key can be set as All Internal & External Zone Paging. Refer to System Program in Zone 500. All Internal Zone Paging

Off Hook

All Internal Zone Paging

Note: Page Key can be set as All Internal Zone Paging. Refer to System Program in Zone 500. All External Zone Paging

Off Hook

All External Zone Paging

Note: Page Key can be set as All External Zone Paging. Refer to System Program in Zone 500.

Directed Internal Zone Paging Max: 8 Groups. Refer to Internal-Grouping

Directed External Zone Paging

Off Hook Internal Zone Number (1~8) Directed Internal Zone Paging

Max: 8 Groups. Refer to External-Grouping

Off Hook External Zone Number (1~8) Directed External Zone Paging

CO Auto-Paging Coordinated with Voice Service Card

Voice Service Answer Page-Password CO Auto Paging

CO Call in

Note: 1. This function must be coordinated with Voice Service Card. 2. After the voice service answers the incoming external call, a page-password is needed for CO Auto-Paging function. 3. After entering the correct page-password, you can hear a paging Indicator Tone. 4. Refer to system program in Zone 301 IP=5 for page-password setting. 5. CO Auto Paging is to page all internal & external zones.

Meet Me Paging

Hearing Paging

Off Hook

Answer Paging

Note: Refer to system program in Zone 506-ST-IP=8 for Off-Hook to auto answer paging function setting of Individual Ext.

Conference Calls
Secret Conversation Release/Conference Calls/Three-party Conversation DESCRIPTION 1. Secret Conversation Release: Ext. whilst talking with Ext. /CO, permits a 3rd party extension to join the conversation. 2. Conference Calls: Ext. whilst talking with Ext. /CO, calling other Ext. /CO to join the conversation. 3. Tri-parties Conversation: Ext. whilst talking with Ext. /CO, talking with other two CO lines by turn.

Secret Conversation Release After Internal/External Secret Conversation is released, any other extensions can join the conversation by calling the extension which has operated this function.

Ext. talk with CO/Ext.

Secret Conversation Release

Note: Secret Conversation Function permits one extension to join the conversation without level control. Conference Calls Maximum of three (3) Parties

Talk with an Ext.

Call another Ext./CO

Conferencing

Note: Conference Calls Function permits 2 Ext. & 1 CO, 1 Ext. & 2 CO or 3 Ext. to have a conversation.

Three-Party Conversation This function permits an extension to talk with two CO lines by turns.

Talk with a CO

Call another CO Switch between 2 External calls

3-Parties Converse

Additional Function Operations

Other Function Operations DESCRIPTION Additional functions include: Outgoing Dialing Signal Switch, Intercom Call Auto-answering, Back-ground Music, OHCA Enable, Baby Monitoring, Surroundings Monitoring, System Data detection, Voice Service Setting

Outgoing Dialing Signal Switch (DTMF/ Pulse) Only provides changing Pulse signal to DTMF signal

Hunt CO

Pulse Signal changes to DTMF

Intercom Call Auto-answering Key Phone with hands free Speaker provides this function. Auto-Answering Enable
Intercom Call Auto-answering Enable; SPK LED On

Off Hook

To Cancel
Cancel Auto-Answering; SPK LED Off

Auto-answering Enable

Back-ground Music Back-ground Music Enable

On Hook

Key phone plays the Back-ground Music

To Cancel
Key phone plays the Back-ground Music Cancel playing the Music

Note: System allows selection of Internal or External Back-ground music.

Off Hook Call Announcement (OHCA) Only Phones with hands free Speaker permit this function.
Call an Ext. with OHCA Hearing Busy Tone OHCA Enable

Note: An OHCA Phones Conversation-Circuit includes one set of Handset and one set of Microphone Speaker. Baby Monitoring
Baby-room Ext. Off Hook Baby Monitoring Enable

Note: 1. After Baby-room Ext. (with hands free speaker) is listening-enabled, any other extension can monitor the baby-room by calling the baby-room Ext. 2. Baby Monitoring enable without Grade Control. This function will be cancelled by lifting Off-hook the baby-room Ext. Surroundings-Monitoring Refer to system program in Zone 506-ST-07, 504-ST-02.
Call the Ext. to be monitored SurroundingsMonitoring Enable

Off Hook

Note: 1. Only Phones with hands free Speaker permit this function. 2. Surroundings-Monitoring enable is under Grade Control. Hotel Account Setting Only Consoles provide this function. Check In

On Hook

Dial Ext. No.

Check Out

On Hook

Dial Ext. No.

System Data Detection Only LCD Phones permit this function.

On Hook

System Data Detection

Note: During the System Data Detection, different systems give different messages by pressing TRF/FL key continuously.

LCD Displays as below:

System Brand System Model: AV-20/AV-48/AV-64/AV-96/AV-256 System Program Status: (S: programmed not, U: programmed)

SYSCOM AV-XXX X VER:NNN PORT:NN

Local Ext. Port Soft Version

Digital Voice Service Setting Note: If you have any queries on voice setting, recording, planning or usage, please contact your SYSCOM representative for assistance.

Ext. Individual Function Setting

Ext. Individual Function Setting DESCRIPTION Ext. Individual Function includes: Account Code, Ext. Call Forwarding, Ext. password-protection and other common-use optional settings.

Account Code Operation Refer to system program in Zone 403.

On Hook

Enter Account Code

Auto hunting CO; Can access a Restricted Line

Note: Local Telephone sends out a warning tone for password error. At the same time, LCD displays Restricted. Ext. Call Forwarding Total are five modes of Call Forward. Call Forward--All: All Call Forward diverts all incoming calls to the directed Ext.
Ext. No. On Hook DSS Key Finished Setting

Call Forward--Busy: Busy Call Forward diverts calls immediately when your extension in busy or in Do-Not-Disturb Mode.
Ext. No. On Hook DSS Key Finished Setting

Call Forward--No Answer: No Answer Call Forward diverts calls which are unanswered after a specified period of time.
Ext. No. On Hook DSS Key Finished Setting

 Call Forward--Busy/No Answer:

Ext. No. On Hook DSS Key Finished Setting

Call Forwarding Follow Me: This function permits you to place your forwarding instructions from other extension to your own extension.
Ext. No. On Hook DSS Key Finished Setting

Cancel Call Forwarding: To cancel any mode of Call-Forward.

On Hook

Local Ext. No.

Finished Setting

Individual Ext. Password Protection Program

On Hook

Password

Finished Setting

To Cancel
On Hook Original Password Finished Setting

To Cancel Once: Cancel the Ext. Password Protection once. extension goes back to Password Lock.
On Hook Original Password

After using, the

Finished Setting

3.9.4 Standard Function Free Programming Standard Function One-Touch Setting: to define DSS16~25 as Individual one-touch function key. Program
On Hook DSS Key 16~25 Function Steps Setting

Finished Setting

Note: Maximum 5 steps can be programmed. To Cancel

On Hook

The DSS Key which to be canceled Setting

Cancel Setting

One-Touch Function Defined by System: Refer to system program in Zone 500. Digital Volume/Frequency Control Ext. Ringing Volume Adjustment: 8 different Volume levels.
On Hook Finished Setting

Speaker Volume Adjustment: 8 different Volume levels.

On Hook

Finished Setting

Handset Volume Adjustment: 8 different Volume levels.

On Hook Finished Setting

Ext. Ringing Frequency Adjustment: 9 different frequencies.

On Hook Finished Setting

Note: 1. Whilst adjusting the Ext. ringing frequency, the Ext. will ring as per the selected ringing frequency. 2. The Ext. will ring as per the selected ringing frequency after finishing setting. 3. The system program Zone 504-ST-05 can also change the ringing frequency.

Consoles Local Alarm/System Time Setting An LCD phone is recommended to be used as a console. : 9 means to adjust the consoles Local Alarm Clock; # means to adjust the System Time.
Enter Setting Value Enter Setting Value

On Hook

Finished Setting

Note: 1. LCD Display for Consoles Local Alarm Clock setting:

User Alarm PP MM:NN SS

Setting Value: 01~03 Alarm Duration Setting: 00: Means Cancel Alarm Setting 01~98: Means Alarm Duration, Unit: 1 Minute 99: Means Morning Call

Alarm Minute Setting: 00~59 Alarm Hour Setting: 00~23

2. LCD Display for System Time Setting:

System Program Zone Item

304 M/D/Y W T PP MM/NN/YY W MM:NN

System Setting Cursor System Time Minute Setting: 00~59 System Time Hour Setting: 00~23 System Time Week Setting: 1~7

System Time Year Setting: 00~99 System Time Day Setting: 01~31 System Time Month Setting: 01~12

Other Ext. Alarm Programmed by consoles

Enter Ext. No. / Setting Value

On Hook

Finished Setting

Note: LCD Displays as Chart 3.9.6 (LCD Display for Consoles Local Alarm Clock setting).

Common Ext. Local Alarm Setting LCD Displays as Chart 3.9.6 (LCD Display for Consoles Local Alarm Clock setting).
On Hook Enter Setting Value Finished Setting

Systems Program Setting Please refer to Zone 301 P=1 for System Program Entering Password setting.
On Hook Enter Password
No Password Protection, Press save Key directly

Finished Setting

Note: Please refer to the System Program Manual for System Program Details. Ext. USER HELP
On Hook Enter USER HELP

Note: 1. Press 0 after entering; LCD displays USER HELP of the current function. 2. Press # after entering; LCD displays USER HELP of the next function. 3. Press after entering; LCD displays USER HELP of the previous function. Authorization Codes Operation Refer to system program in Zone 301 IP=4.
Hunt CO Enter Authorization Code CO Auto Hunting

Note: Operating an Authorization Code gives access to a restricted CO line without Accounting. Leave-message Function Setting Refer to system program in Zone 500, 504-ST-03.
On Hook MSG Status Select Enter Setting Value Finished Setting

Note: 1. There are totally 9 types of Leave-message Status; A superior level can leave message for a subordinate level, as well as the equivalent levels can leave messages for each other. 2. The MSG LED of the Extension with message will flash; at the same time, LCD displays the message information. 3. The setting of SLT Leave-message should be coordinated with system program in Zone 245.

System Service Grade Setting

System Service Grade Setting DESCRIPTION 1. Only consoles can use this function. (Refer to system program in Zone 306) 2. System Service Grade includes: Day Service Night Service 3. There are 2 modes to switch the service grade: Auto Switch Mode Manual Switch Mode 4. System Service Grade Setting can change: Extension Toll Control Mode, CO Line Ringing Mode, Extension Pick-Up CO Line Mode, DISA Mode

Day/Night Service Switch

On Hook Day/Night Switch Day/Night Switch

......

Note: 1. In Day/Night Service Switch Mode, Press TRF/FL Key to switch the Day/Night Service Mode. 2. Day/Night service switched with an indicator Tone. 3. Press SPK Key to exit setting status.

Manual/Auto Switch Mode Auto Mode refers to system program in Zone 306.
On Hook Manual/Auto Switch Manual/Auto Switch

.......

Note: 1. In Manual Mode, you can switch the Day/Night Service Mode at any time. 2. In Auto Mode, you should program the Day/Night Service; refer to Zone 306. LCD displays AUTO, means Day/Night service auto switch; conf/dnd LED flashes quickly. LCD displays Manual, means Day/Night service manual switch; conf/dnd LED flashes slowly.

Characteristic Functions
Characteristic Functions DESCRIPTION 1. Calculator Function System provides Calculator Function under all status. 2. Phone-Book Function (1) Missed: Missed Calls (2) Received: Received Calls (3) Dialed : Dialed Calls (4) Search Name: Search the Directory by entering Name (5) Search Number: Search the Directory by entering Phone Number (6) Add Contact: Add/Edit Contact

Calculator Function Operate

All Status Use Calculator

Exit
Calculator Use
Cancel

Phone-Book Enter/Exit Phone-Book

On Hook Enter Main Menu Exit

......

Select Needed Entry

Main Menu Status Select the Needed Entry Enter Searching or Operation

Menu Content: (1) Missed: Missed Calls (2) Received: Received Calls (3) Dialed: Dialed Calls (4) Search Name: Search the Directory by entering Name (5) Search Number: Search the Directory by entering Phone Number (6) Add Contact: Add/Edit Contact

 Missed/Received/Dialed Calls
Missed/Received/Dialed Searching Status Thumb Through the Phone No. Delete the current No.

Dialing the current No. Added to the directory (Refer to Add/Edit Contact)

Search Name
Search Name Inquire Status

Enter Name by Pressing Corresponding Numeric Keys

Move the cursor to the next Character

Delete the Current Character Thumb Through the Similar Names Dialing the current Corresponding Phone No. Complete Number Research Status

Note: LCD Displays No Numbers in the 2nd Row when no similar number found. Search Number
Search Number Inquire Status

Enter Inquiring Number by Pressing Numeric Key

Delete the Current Character Thumb Through the Similar Numbers Dialing the current Number Complete Number

Note: LCD Displays No Numbers in the 2nd Row when no similar number found.

 Add/Edit Contact
Add Contact Edit Status Select Edit Object (Name/Number)

Move the Cursor Enter Edited Name/Number by pressing Numeric Keys

Delete the Current Character

Save Number

Go on Editing

Go back to the Main Menu

Edit Similar Numbers

Complete Number Research Status Thumb Through the similar Numbers Delete the Current Number

Dialing the current Number

Edit the current Number (Add contact)

SLT Function Operations

SLT Function Operations DESCRIPTION All SYSCOM AV series Systems provide SLT standard ports which can be connected to any SLT-Port products. E.G.: Wireless SLT, MODEM, FAX, Recorder\ Auto attendant, Voice Mail

4.1

Directed Trunk Dialing

CO Line No. 01~XX Dialing

Off Hook

4.2

CO Auto Hunting
Off Hook Auto Hunt CO Dialing

4.3

Ext. to Ext. Calling

Off Hook Ext. No. Station Dialing

4.4

Ext. Console Calling

Off Hook Console Calling

4.5

CO/Ext. On Hold
Hook Flash

Whilst Talking

On hold the current CO/Ext. Calls

4.6

Door Phone Calling

Off Hook Calling the 1st Door Phone Calling the 2nd Door Phone

4.7

Call Forward Program/Cancel

Program
Off Hook Ext. No. Ext. No. Ext. No. Ext. No. Ext. No. Call Forward--All Call Forward--Busy Call Forward--No Answer Call Forward--Busy/No Answer Call Forwarding--Follow Me

To Cancel

Off Hook

Local Ext. No.

Cancel Call-Forward

4.8

Do-Not- Disturb Program/Cancel

Program

Off Hook

DND Programmed

To Cancel
Off Hook DND Cancelled

4.9

Individual Ext. Cipher Lock/Cancel Lock (Note: Ciphers total 3digits)

Cipher setup and cancel are the same Operation Steps.
Put into Cipher Put into Cipher

Off Hook

Ext. Lock/Cancel Lock Release Lock Once

Off Hook

Auto Hunt CO

4.10

Ext. Individual Speed-Dialing

Speed-dial Code: Program Program: 0~9 Operate: 00~09

Off Hook

Speed-Dial Code 0~9 CO Telephone No.

CO Line No.

Finished Setting

Note: CO Line No. -00: Any CO Line 01: CO Line 1 02: CO Line 2

Operate

Off Hook

Speed-Dial Code 00~99

Auto Hunt CO; Dialing

4.11

Redialing Operation
Off Hook Auto Hunt CO; Redialing

4.12

Account Code Operation

Refer to system program in Zone 403.
Auto Hunt CO Dialing

Off Hook

Account Code

4.13

Retrieve Internal/External Call From Hold

Off Hook Retrieve Internal/External Call from Hold

4.14

Conference Calls/Tri-Parties Converse

Talk with an Ext. Talk with a CO HOLD Operation HOLD Operation Call another Ext./CO Call another CO HOLD Operation Switch Between 2 External Calls

Conferencing Tri-Parties Converse

4.15

Extension Alarm Setting

To cancel Alarm, Enter the setting value 000000.
Setting Value (6 digits)

Off Hook

Finished Setting

Note: Setting Value total are 6 Digits 1~2 Digits: HH Setting (24 Hours); 00~23 3~4 Digits: MM Setting; 00~59 5~6 Digits: Alarm Time Setting 00: Means Cancel Alarm Setting 01~98: Means Alarm Duration, Unit: 1 Minute 99: Means Morning Call

4.16

External Call Park Operation

When an SLT receives an external call, put it into CALL PARK, then you or anyone else can answer it from any other phone. Call Park is similar to placing a call on hold, but you retrieve the call by dialing a code (Call Park No.), rather than by pressing a line button. External Call Park AV Series System provides 10 CO Line Call Parks; Each Call Park can be put into one CO Line Call at one time.
Talk with a CO HOLD Operation Call Park No. 0~9

External Call Park

Call Park Pick-Up

Call Park No. 0~9 Call Park Pick-Up

Off Hook

AV Series

Key Phone Operation Manual

DOC : Key Phone Operation Manual Edition Version: 1.0 Editor : Sherry Wang Date : 2005/12/01