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Display and Customize View Information in Top View. Understanding Top View View Explorer in Reference Information
The Top View tab screen includes the following elements (listed
alphabetically): GUI Element <CIs, Child CIs, and Root CIs> Description
The tree is built from branch parent and children configuration items (CIs) and monitor CIs. For details, see Working with CIs in IT World Model Management. Right-click a bar to display the context menu options. For details, see Top View Menu Options. Click a bar to move the bar to the center of the graphic. When you select a CI in View Explorer, Top View displays the selected CI centered in the tree with all its sub-branches expanded. If you select a CI in the Top View tree, it is highlighted in the View Explorer.
<KPIs and For each CI, Dashboard displays the CI's KPIs and their their real-time status as a color-coded icon (LED). For statuses/v details, see Understanding KPI Status. alues> For details about the icons, see KPI Icons in Top View. <View bar> When you select a view in View Explorer, Top View displays the selected view bar centered in the tree with all its root CIs expanded. Expand and collapse the branches of a subtree by clicking the expand (+) or collapse (-) symbols, displayed in the bottom right corner of the bar. When branches are too long to fit on the screen, Top View displays lines emerging from the bar, to indicate the number of branches and leaves that are hidden. Click the end of one of these lines to display the entire hidden branch.
Hold the cursor over a bar to enable the following functionality: The bar is outlined in grey. If the CI has a long name, the bar expands to display the full name. A tooltip is displayed, providing status and performance data in each KPI for the item.
<View Explorer>
When you select a CI in View Explorer, Top View displays the selected CI centered in the tree with all its sub-branches expanded. If you select a CI in the Top View tree, it is highlighted in the View Explorer.
Acknowled Right-click a CI bar and select this option to display gment acknowledgment information for the CI. For details, see Details Acknowledgment. Expand more levels Expand to problem Last Update NOC View Right-click a CI bar and select this option to open a number of levels (7 by default) below the selected level. Right-click a CI bar and select this option to collapse the branches where CIs do not have critical or major statuses. Shows connectivity with the Dashboard servlet, running on the Tomcat servlet engine by displaying the time the information in the tab was last updated. Click to display the top view tree in a separate window to be used by a Network Operations Center (NOC). To return to the Top View tab, close the Top View standalone window.
Only one instance of Top View can be displayed at a time; this means that if you are displaying the top view in the NOC View standalone window, you do not see it in the Top View tab and vice versa. Open in new window Right-click a CI bar and select this option to open a popup window that contains the page accessed by the specified URL. This is useful to open external applications. By default, this option does not appear in the menu. For details on setting this option, see Access an External Application from Top View. Set/Unset Right-click a CI bar and select this option to set or clear Acknowled the CI acknowledgment. For details, see gment Acknowledgment. View in Console Right-click a CI bar and select this option to view the CI's branch in the Console tab. For details, see Console Tab.
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