Distance Education Plan 2008-2011

Goals and Objectives

STUDENT LEARNING, ACHIEVEMENT, AND DEVELOPMENT

Goal 1. Increase class completion rates in online classes. College Plan, Objective 1.1,
1.2
Objective 1.1 By Fall 2009, establish baselines.

Objective 1.2 Increase completion rate of online classes from 59.6% in fall 2007 to
63% in fall 2010 and from 60.9% in spring 2008 to 64% in spring 2011.

Objective 1.3 Evaluate and assess grade point average of online courses in
comparison to other delivery methods.

Goal 2. Continuously improve the district supported course learning

management system to provide a consistent and optimal learning Technology Plan, Goal 5, 6
environment for students.

Objective 2.1 By Spring 2011, implement state and federal compliance with ADA ,
Section 504 and Section 508.

OUTREACH, ACCESS, AND RESPONSIVENESS TO THE COMMUNITY

Goal 3. Increase the number of fully online certificate and degree programs. College Plan, Objective 3.4
Technology Plan, Objective
Objective 3.1 By 2011, increase from 6 fully online skills competency awards, 2.4
certificate and degree programs to a minimum of 12 fully online skills competency
awards, certificate and degree programs to be offered to meet the needs of students
and the community.

Goal 4. Increase total number of fully-online and hybrid courses. College Plan Objective 3.4
Technology Plan Objective
Objective 4.1 Establish baseline for number of fully-online and hybrid courses. 2.4

Objective 4.2 Increase the baseline by 20% between January 2009 and July 2011.

Goal 5. Increase equivalent services to students enrolled in online classes

with those in on-campus classes. College Plan, Goal 1
Technology Plan Objective
Objective 5.1 By Fall 2009 analyze the means by which student services are or can 1.4, 2.6
be delivered online. Accreditation Standards

Objective 5.2 By Spring 2010 establish baseline and determine the percentage to
increase equivalent services to fully online students.

Goal 6. Provide access to online courses for all students through universal
design.

FACULTY, STAFF, AND ADMINISTRATORS

Goal 7. Provide 24/7 support for students, faculty, and staff. College Plan, Goal 1
Technology Plan, Goal 1, 6
Objective 7.1 Augment user and technical support to include hours between 5:00pm
- 8:00am Monday-Thursday and 5:00pm Friday to 8:00am Monday.

Objective 7.2 By spring 2010, develop baseline statistics for user support request
turn-around.

Objective 7.3 By fall 2010, develop a plan to improve user support request turn-
around time. College Plan, Goal 4
Technology Plan, Goal 1, 3,
Goal 8. Offer training and support to those providing educational support Objective 3.2
services to online students.

Objective 8.1 By Fall 2010 develop training and mentoring program for educational
support services staff.

Objective 8.2 By Spring 2011 implement services for students.

College Plan, Goal 4
Objective 8.3 By Spring 2011 develop a database of "best practices" tools for Technology Plan, Goal 1, 3,
achieving the delivery of educational support services for the three primary modalities Objective 3.2
of fully online, hybrid and web-enhanced campus based instruction.

Goal 9. Offer training and support to those providing instruction and service
to online students.

Objective 9.1 By spring 2011 develop a faculty training and mentoring program for
instructors teaching online.

Objective 9.2 By fall 2010 hire a full-time instructional design specialist.

Objective 9.3 By spring 2011 develop a database of "best practices" tools for
achieving the delivery of instruction for the three primary modalities of fully online,
hybrid and web-enhanced campus based instruction.

GOVERNANCE, DECISION SUPPORT, AND FISCAL MANAGEMENT

Goal 10. Ensure that distance education courses have effective budgetary College Plan, Goal 5, 6
policy and a long range budgetary plan that takes place through the shared
governance process.

Objective 10.1 By fall 2009, create a shared Simpler Report that analyzes revenue
and expenses from all cost and funding centers associated with all distance education
courses for the Committee on Online Instruction to review on regular basis.
College Plan, Objective 5.1,
6.2
Goal 11. Develop a sustainable budget for Distance Education.

Objective 11.1 By spring 2010 establish a baseline budgetary formula that is directly
proportional to the revenue generated by distance education, hybrid and web-
enhanced on-campus instruction.

Objective 11.2 By fall 2009 provide equivalent teaching, learning support and
student services to fully online students and faculty as those provided for on-campus
students and faculty.

Objective 11.3 By fall 2010 provide ongoing funding for 24/7 user and technical
support for students, faculty, and staff.

Objective 11.4 By fall 2010 provide ongoing funding for ongoing Moodle technical
development and integration.
College Plan, Goal 6
Objective 11.5 By fall 2010 provide ongoing funding for innovation. Technology Plan, Goal 5
Accreditation - Substantive
Goal 12. Ensure that faculty, staff and administrators have access to course Change
and student data for effective planning and decision making.

Goal 13. Ensure that all courses, certificate and degree programs offered
50% or more online meet the required accreditation criteria

FACILITIES, CAPITAL PROJECTS, AND MAINTENANCE

Goal 14. Provide ongoing maintenance and continuous improvement of the College Plan, Goal 8
College's learning management system. Technology Plan, Goal 6

Objective 14.1 In May 2009 provide a pre-release review of the first phase Moodle
implementation.

Objective 14.2 Annually evaluate CLMS performance and usage experience to

develop a prioritized "Moodle features" development list.

Objective 14.3 By fall 2010, complete implementation of prioritized "Moodle

features" development list (limited to top 5 emergent issues).
Objective 14.4 By spring 2011, complete implementation of prioritized "Moodle
features" development list (next tier, top 5 emergent issues).