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Interface Of Syncswitch

1. Home :

Home page of the SyncSwitch is a customizable page. You can put your useful
information for your customer here. This page can be used as a web page to describe
about your product and services as well as other information as you want to provide.

2. Origination :

Origination is a group of link where you will find every operation related to your
originators or customers. Originators are those who participate to originate a call.

2.1. Device User: Device users are originator who uses a device to originate a
call Device users of SyncSwitch are traditional PIN for using in devices to originate a
call. SyncSwitch device users can be created in two ways.

• Manually one by one


• In batch for bulk account creation.

2.2. ANI User: ANI (Automatic Number Identification) is a system utilized by


telephone companies to identify the DN (Directory Number) of a calling
subscriber. ANI was originally developed for Telephone Company billing
purposes.

2.3. Calling Card: SyncSwitch calling cards are account to use for various
types of calling cards like DID Calling Card, NAS Calling Cards etc. Calling
card accounts are more or less same as ANI accounts.

2.4. Reseller: Reseller is someone who will resell products supplied by the
service provider. In SyncSwitch, reseller can have all the originating option, but
he can’t create his own reseller and can’t have his own termination endpoints

2.5. Company: A company is second layer distributor of products offered by


Service provider

2.6. Callshop: Call Shop is a special type of operation of VOIP calling


business. SyncSwitch CallShop is a complete operating system of VoIP CallShop.
It is featured with advanced facilities to monitor, Operate and control the
CallShop in a single hand.
3. Termination: Termination contains all links related to terminating end of the Switch.
Terminating end means devices where a call will be terminated. The termination of left
navigation menu contains two different links-

3.1.1. Destinations : Destinations are various telephone codes of various


territory of the world

3.2. Gateways: Gateways are terminating end for the switch. It can be a direct
endpoint, a gatekeeper or a soft switch where -

4. Rates: Rates are cost of the route for a specific destination.

5. Routing: Routing means mapping the path how traffic will come and how those will be
terminated. In SyncSwitch, routing deals with all terminating intelligence and
efficiencies. In the link Routing we have to two sub links:

5.1. Routing Group: you are allowed to create routing group / table as many as
you need.

5.2. Dial Plan: Dial plan is the complete procedure how a call hit to the switch and
how that will be processed.

6. CDR: Call Detail Record (CDR) is the log book of the switch. By browsing CDR of
calls, you can have a clear idea about the performance of the switch as well as the
condition of the business.

7. Billing: Billing link contains all the billing information as well as calculation for all
connected calls.

8. Payments: Payment is the link from where you can get all the payment history of the
switch.

9. Tools: Tools link contains following two sub links-

9.1. Currencies: Currencies are the media of exchange. This is what you will
receive from your customer for using your service

9.2. NAS Source: NAS stands for “Network Attached Storage” which means a
data source which is in a remote place and accessible from the network
10. Administration: Administration is the link from where you can administrate all users
of the switch interface- who will get which facilities etc. Administration link have two
sub links-

10.1.Service Providers: Service Providers are the root privilege holder of the
Switch. They have all privileges of the switch to do or operate anything

10.2. Role Group: Role Groups are the access control list (ACL) from where you
can restrict or give certain privileges to a certain user. You can control completely
which page he can see and which one he can’t; which task he can perform and which
he can’t etc.

11. Batches: Batches are to accomplish many tasks for number of pin/account/user at a
time.
12. Monitor: Monitors are to monitor current status of the switch activity. SyncSwitch
does have Active Call monitor integrated in this option.
12.1.Active Call :Active calls represent all active calls of this switch right now

13. My Account :

13. Web login


14. Log Out

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