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T V RAO LEARNING SYTEMS

TALENT MANAGEMENT AND ORGANISATIONAL DEVELOPMENT

T.V.RAO LEARNING SYSTEMS PVT. LTD.

An expression of more than 30 years of experience, research, reflection & action combined with the desire to discover more about the behaviour of people in different settings and developing ways of making them give their best.

17th
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SUCCESSFUL YEAR IN CONSULTING Celebrating a decade of learning & contributions

ABOUT TVRLS

OUR MISSION

ABOUT TVRLS

To harness the Human Potential present

in organizations to the fullest possible extent, for the benefit of Individuals, Organizations and the Country. We are a unique Institution set up to help Organizations in their journey of Business Excellence through: Culture, Competency and Capacity building. We translate this experience in our consulting services by offering Business Driven and Customized solutions to our clients.

TV Rao Learning Systems was set up in Ahmedabad in April

1996 by Dr. T.V. Rao (Ex. Professor IIM-Ahmedabad, founder of NHRD Network, ISABS and a Pioneer in the HRD/OB area). In October 2001, TVRLS expanded operations by opening its office at Bangalore.

TVRLS: A UNIQUE CONSULTING COMPANY

TVRLS is an expression of over 30 years of experience, study, review, reflection and action combined with a desire to discover more about the behaviour of people in different settings and developing ways of making them give their best.

The uniqueness of TVRLS lies in:

Research driven approach. Only Indian consulting firm with its own publications, manuals and books
focused on knowledge and learning. (HRD Audit & Scorecard, PMS and 360 degree etc.)

Proprietary methodologies & instruments Business driven customized solutions Pioneer in the country in 360 Degree Feedback A passionate team of consultants from reputed institutes IIMA, IIMB, XLRI and
NMIMS with diverse backgrounds: Engineering, Marketing, Psychology, and HR

Worked with a variety of organizations including the leading business

houses in the country

OUR AREAS OF EXPERTISE

LEADERSHIP AND MANAGERIAL EXCELLENCE THROUGH 360-DEGREE FEEDBACK SYSTEMS

multi-rater feedback mechanism, 360 degree

feedback is one of the most powerful tools for Leadership Development. TVRLS and 360 Degree: Anchored in Research
The Multi-rater tools designed by TVRLS follow a unique

TVRLS:
Is a Pioneer of 360 Feedback in India. Has profiled over 6000 participants from more than 150 organizations through 360 Degree Feedback including top level CEOs of several companies Has conducted more than 1000 counselling sessions The RSDQ model of TVRLS for Leadership Development has been used extensively in the Country by many leading business houses

R S D Q

model of

Leadership. These tools are developed out of extensive research conducted over 2 decades on Leadership and work with different organizations. We have the largest number of publications to our credit in this area.

Our Expertise lies in: Designing/Developing customized instruments to cater to unique customer needs Feedback & Individualized Counseling (In-house workshops/mail) to arrive at Individual Development Plans or IDPs Training Internal Facilitators for coaching and mentoring We also help organizations institutionalize the 360 Degree process

TVRLS offers 360 Degree feedback for: Senior/Top Management HRD Professionals Non Government Organizations (NGOs) Young Managers School/Institute Principals and Teachers Individual users under 360 Degree Club The specially designed 360 Degree Club is meant for individual users, first time users and young managers. An easy access tool, the feedback is given through mail/e-mail Extending the same philosophy, we also offer WEB BASED 360 Degree Feedback profiling and E profiles.

OUR AREAS OF EXPERTISE

ORGANISATION COMPETITIVENESS THROUGH PERFORMANCE MANAGEMENT SYSTEMS

We believe that a well designed and well implemented Performance Management System is the backbone
of successful organizations. We have assisted a large number of organizations maximize the human potential of their employees through the Design, Development and Implementation of Performance Management Systems. Designing High Performance HRD Systems TVRLS has done extensive work in helping organizations align/realign its HRD systems with the Business needs in a high performance environment.

Our expertise in this area includes:

Integration of Best Practices and use of internal task forces for evolving systems. Training Line Managers in implementing Performance Management Systems In-house books on PMS and user friendly workbooks used exclusively for PMS workshops (Goal setting, Appraisal, Review etc.) Special emphasis given to Review Discussions, Feedback and Counseling Skills. Conducting Visioning workshops

Our services:
Designing development oriented performance appraisals and the Performance Management System for a company Evaluating the effectiveness of current appraisal systems Designing & implementing 360 degree appraisal systems Designing performance monitoring systems Performance Counseling, Coaching and Mentoring Visioning workshop (A workshop aimed at evolving, fine-tuning or redefining the vision, mission and values of an organization)

We do this by: Developing Integrated HRD Systems (Performance Management, Career Systems, Learning and Development Systems etc.) Facilitating the process of systems introduction, implementation and review/up gradation We also undertake subsystems like Task & Role analysis, Potential appraisal, Feedback, Coaching and Mentoring.

OUR AREAS OF EXPERTISE

COMPETENCY MAPPING & ITS DEVELOPMENT THROUGH ASSESSMENT & DEVELOPMENT CENTRES

This is a competency era! Organizations need to not only map and develop competencies required for
managers to perform their current role well but also those required for future roles in the organization. Assessment and Development Centers help organizations move towards a competency based culture. They provide the organization with valid data for Potential appraisal, Selection, Job Rotation and Promotions. The Development Centre approach involves simulation of near to actual work situations, observation of individual reactions and identifying strengths and areas that need working upon. TVRLS expertise lies in Identifying competencies required for managers at various levels Designing scientific instruments for assessment (Psychological tests, InBaskets etc) Designing the complete Assessment and Development Centre Developing Internal Assessor capabilities Counseling and facilitating developmental action plans Institutionalizing the process by way of a customized reference Manual The output of the competency mapping can be used internally to design Competency Based Human Resources Management systems. TVRLS expertise lies in assisting organizations link competency with Recruitment and Selection: Induction: Performance Management Systems Training Need Identification Career Planning TVRLS also conducts in-house workshops to help cross functional groups gain skills in the art and science of competency mapping.

TVRLS AND PSYCHOMETRICS/INSTRUMENTATION

TVRLS has developed many instruments in-house and also has expertise in the area of designing and administering Psychometric Tests. Some of the Instruments Developed by TVRLS includes:

Personal Effectiveness Scale Motivational Profile Scale My Beliefs Questionnaire Work values Scale Internal External Locus of Control etc.

TVRLS also has consultants accredited in administration & interpretation of the MBTI Instrument

OUR AREAS OF EXPERTISE

HRD SCORE CARD 2500 AND AUDIT FOR BUSINESS EXCELLENCE

HRD

Audits ascertain if the HRD strategies,

TVRLS Expertise lies in: Well researched and tested HRD Score Card (Has also been published as a book) Comprehensive audit done for over 25 small to large organizations. Benchmark data available. Use of specialized instruments and methods. Detailed action plan to improve performance through HR processes, future HRD needs & Strategies to achieve Business goals. We have trained over 150 professionals through our Certificate Course in HRD audit.

structure and systems are aligned with the current goals and strategy of the organization. The latest feather in TVRLS cap is the HRD SCORECARD 2500, an innovative tool to assesses the maturity level of HR Systems in an organization, with focus on Culture, Competency, Capability Audit. Known for its HRD Score Card & Audit, TVRLS helps organizations develop futuristic HRD Plan to support business. A variety of methodologies like Interviews, Questionnaires, Observations, Analysis of records, Workshops, etc. are used.

BUILDING ORGANISATIONAL CAPABILITY THROUGH LEARNING & DEVELOPMENT

TVRLS offers professional assistance to organizations to set up their own Learning and Development Centers. A pioneer in Talent Management, we provide services & support in the following: Designing & Implementing Assessment Development Centers to identify gaps in employee capabilities (Skills, Knowledge and Attitude) affecting organizational performance and evolving a strategy to overcome these Developing Competency Framework relevant to levels, functions and roles Assisting the HR department in designing/upgrading Learning and Development function, learning interventions and help setting up the learning Centre. Training Audit: Facilitating evaluation of training effectiveness (ROI on training) Conducting in-house training workshops on Enhancing Managerial Effectiveness for self development & customized modules on HR depending on group needs.(team, motivation etc) Conducting Train the Trainer workshops for institutionalizing the process of Development

OUR AREAS OF EXPERTISE

LEADING AND MANAGING CHANGE

Simple questions that are always on the minds

of CEOs, Leaders and Senior Management: Is my organization currently: The best place to work for Giving maximum value addition to stake holders through the employees Proud of an open and energetic work culture TVRLS facilitates Leaders to not only manage but lead change in their organization by addressing these questions. TVRLS designs and conduct Employee Satisfaction Survey (ESS), Organizational Climate Surveys to begin the process of change. These are often used as inputs in our Leadership Development workshops TVRLS provides organizations with a frame work to: Focus on planned change by creating a collaborative work culture resulting in improved Organizational performance Design (with the help of diagnostics skills) and conduct surveys to understand dimensions of the org. culture, structure, processes, their strengths and limitations These surveys may be directed at analyzing the Organization Health/Climate or by measuring the Satisfaction levels of employees in the organization

TVRLS also provides benchmarks and best practices from across the industry in the country and uses this and its experience to help evolve appropriate interventions. We specialize in offering customized policies and strategy as per the business requirements.

COLLABORATIVE WORK WITH CEOS AND TOP MANAGEMENT

We assist CEOs, Directors, Presidents and Business Heads to make their Organizations perform better. TVRLS expertise in this area includes: Organization Restructuring & visioning Profiling competencies required by CEOs and Top managers to effectively lead organizations, especially in the present competitive business scenario. Assessing the strategic roles performed by CEOs and Top management, role stress and coping capabilities, proactive approaches. Help understand the impact of their leadership and personality on the organization with special emphasis on personal vision, mission, values & their cascading effects. Coaching & Mentoring of senior level executives

MANAGEMENT DEVELOPMENT PROGRAMS (MDPs)

Learning and Development is for everyone. It is with this belief that TVRLS shares its experience and research through open programs or public programs offered through out the year at cities across the country. The TVRLS Management Development Program Calendar offers the following: Leadership and Managerial Effectiveness for Senior and Top Management-The 360 Degree Feedback way Leadership and Managerial Effectiveness for Young Mangers-The 360 Degree Feedback way Mentoring and Coaching for Dynamic Leadership Leading Change in Organizations-A People Perspective Biographic Behavior Based Interviewing (BBII) for Assessment and Development Assessors Training Workshop for Assessment and Development Centers Human Capital and Talent Management Psychometric Testing: A Tool Kit for HR Professionals HRD for Line Managers Workshop on HRD audit Action oriented workshop on Performance Management Systems Workshop on Performance Counseling Workshop on Self Renewal for HRD Professionals Program on Train the Trainer in Performance Counseling
All the above programs can be conducted in-house and can be customized based on the specific requirements of companies. TVRLS also conducts Small Group Consultations (SGCs) on the above topics especially for small group sizes

BOOKS AND PUBLICATIONS AVAILABLE AT TVRLS 360 Degree Feedback and Performance Management Systems. (Volume I & II) 360 Degree Feedback and Assessment Development Centers (Vol III) Life after 360 Degree Feedback and ADCs (Vol. IV) Appraising and Developing Managerial Performance Designing and Managing HR Systems Developing Motivation Through Experiencing Future of HRD HRD Audit HRD Missionary HRD Score Card 2500 Hurconomics Making the HRD Missionary Business Driven Leadership Development for Organizational Effectiveness-360 Workbook Performance Management Skills workbook Performance Management and appraisal systems The power of 360 Degree Feedback

CERTIFICATE PROGRAMS FROM TVRLS

The primary objective of TVRLS in offering certificate courses is to encourage more indigenous knowledge acquisition, skill up-gradation and equip managers to facilitate and anchor HRD initiatives in their own organizations in a self sufficient way. Each certificate program is spread over 4-6 months with a 3-5 day contact workshop as a part of the design. The course includes on-line discussions, telecons, study material, assignments and exercises and a contact cum assessment workshop. We offer the following certificate programs:

HRD

Audit & ScoreCard (50 days

Designing

and

Implementing

duration)
HRD audit concepts and HRD score card 2500 Design, methodology and instruments used in an audit Linkages with business improvements Project on HRD audit in organization/unit

Assessment Development Centers (5 months duration)

The art and scent of competency mapping Assessment Development Centers defined (Role, origin, objectives) Design/selection of Assessment tools Institutionalising of ADCs in organisations

Competency Mapping (5 months

duration)
The art and science of competency mapping Developing professional expertise required to map competencies Designing and implementing a competency mapping exercise Interventions based on competency mapping

Performance Management Systems

(Open Programs & Diagnostics Based Consulting)
Role, components and objective of a Performance Management System Conducting review discussions and coaching Training need identification and linkages with other systems

Leadership Development through 360

degree Feedback (5 months duration)
Design and develop 360 tools and instruments Facilitate a 360 Degree Feedback implementation Linkages of 360 with other systems like PMS and Assessment Development Centers

SOME OF OUR ESTEEMED CLIENTS

Aditya Birla group Aditya Birla Minacs Advanta India Limited Amp Apeejay Group Apollo Tyres Astra Zeneca ATE Marketing Pvt. Ltd. Atul BEL BFL Software Bharti Enterprises Bhoruka Power Corporation Birla 3M Bosch Rexroth BPCL BPL Ltd Centre for Environmental Education Clariant India Coffee Day Dr. Reddys Laboratories Digital Dominos EID Parry (India) Ltd. Flextronics Gati Cargo Management Services Godrej & Boyce Geometric Godrej Hi-care Godrej Soaps Godfrey Philips Gujarat Gas

Grasim Cements Healthscribe Hero Honda Himalaya Hindalco Hinduja Group HPCL IBM IDBI Bank IFFCO IL & FS Infosys BPO IOC Idea Cellular Jindal Power J K Tyres KPMG India Kumaran Software systems L M Glass Fibre Ltd. LIC India Madras Refineries Mafatlal Industries Mahindra & Mahindra MRPL Mphasis National Stock Exchange NDDB News India Television (Star TV) NIIT NOCIL Novartis Novell Software NTPC

ONGC Oracle Qwest India Quest RBI Raymond Ltd. Reliance Power Ltd. Satyam Computers State Bank of India Taj Group, Tata Cummins Tata Finance Tata Tea Tata Coffee Toyota Torry Harris Tata Teleservices Tech Mahindra Titan Industries Ltd Tyco India Union Bank Vardhman Group V Guard Wockhardt Wipro Technologies Wadia Group (Real estate)

INTERNATIONAL CLIENTS Afprint, Chanrai Group, Nigeria, Indo Rama, Indonesia, Swiss Development Corporation, Alexandria Carbon Black, Egypt, Council of CBSE Schools, Gulf. Nippon Steel, Batam (Indonesia)

WE CAN BE REACHED @

Ahmedabad
T.V.Rao Learning Systems Pvt. Ltd. PARSHWA, 603, 6th Floor Opp Rajpath Club Sarkhej-Gandhinagar Highway Ahmedbad-380015 Phone: (079) 26872718, 26870312 Fax: (079) 2687072718 Email: tvrls@tvrao.com

Bangalore
T.V Rao Learning Systems Pvt.Ltd No.1739, 9th Cross Road, Opposite Nilgiris Supermarket JP Nagar 2nd Phase Bangalore560078 Phone: 080-26494919 E-mail: tvrls@vsnl.net URL: www.tvrls.com

TVRLS Logo Symbolizes

Lamp of Knowledge Constantly burning and radiating light through knowledge & experience sharing.