A Web Service Gateway for SMSbased Services

Giuseppe Attardi, Daniele Picciaia, Antonio Zoglio Dipartimento di Informatica Universit di Pisa

Motivation
! bridge between telephony

applications and Web applications ! expose telephony services as XML Web Services

Protocols
! Parlay X Web Services ! SMS Forum

SMPP (Short Message Peer to Peer) MMAP (Mobile Message Access Protocol)
! Vodafone service:

MAM (Messaggistica Aziendale Mobile)

Network setting
GSM Operator Message Center MAM Protocol Private IP connection User MAM Server Parlay SMS Gateway SOAP Application Servers Clients

Software architecture
! XML Web Service ! WSDL ! SOAP ! Pattern subscribe/notify

Two-way Web Services

! Send Service:
RequestIdentifier sendSms(destAddressSet, senderName, charging, message)

! Notify Service:
void notifySmsReception(RegistrationIdentifier, smsServiceActivationNumber, SenderAddress, message)

Web Service Architecture

Interactions: Data:

SOAP

Service Provider

XML
Pu bli U D sh DI

Communication:

HTTP

Service Broker

UDDI/WSDL Find

nd Bi AP SO
Service User

Web Services Protocols

Find a Service
http://www.uddi.org Link to discovery document

UDDI

Discovery

Web Service Consumer

http://yourservice.com HTML with link to WSDL

How do we talk? (WSDL)

http://yourservice.com/?WSDL return service descriptions (XML)

Web Service

Let me talk to you (SOAP)

http://yourservice.com/svc1 return service response (XML)

Interoperability
Application Servers

HTML any browser

MAM Protocol

SOAP

C++ Linux

Parlay SMS Gateway

C# Windows

gSOAP
! ! !

C++ SOAP compiler From WSDL to .h headers and stub/proxy code Utilities:
wsdl2h (generates .h from WSDL) soapcpp2 (generates stub/skeleton from .h)

High performance:
1500 call/sec (gSOAP, C++) 370 req/sec (Apache Axis, Java)

WSDL
<message name="sendSmsRequest"> <part name="destAddressSet" element="tns:destAddressSet"/> <part name="senderName" element="tns:senderName"/> <part name="charging" element="tns:charging"/> <part name="message" element="tns:message"/> </message> <message name="sendSmsResponse"> <part name="result" element="tns:SmsIdentifier"/> </message>

wsdl2h output
int sendSms(ArrayOfEndUserIdentifier* destAddressSet, string senderName, string charging, string message, string& SmsIdentifier);

Client application

Service application

SMS Gateway Architecture

Client Client Application Application smsNotify smsSend

MAM MAM Server Server

! ! Receiver Receiver thread thread

! ! Web Web Server Server thread thread

ClientRegistration

Management

Clients DB

Undeliered SMS

Application: Exam registration

! Paper forms, scanned with OCR ! Issue: 200.000 exams each year ! 20.000 errors ! Average delay: 3 months

Exam Registration Service

Statini Service smsNotify MAM MAM Server Server SMS SMS Gateway Gateway smsSend Statini Statini Web Web Service Service Web Web Admin Admin Interface Interface

Statini DB

University DB

Database schema

DB Object Interface
! Generated using Raptier, a template-

based code generator ! Two classes for each table

Docente DocentiCollection

DB access example
// get collection of all teachers docenti = new DocentiCollection(db); // get Docente with given codice Docente d = docenti[codice]; // get courses taught by given teacher cmd.CommandText = @"SELECT Insegnamenti.* FROM WHERE (DocentiInsegnamenti.Docente = '" + codice + "')"; IDataReader rdr = cmd.ExecuteReader(); ArrayList courses = new ArrayList(); while (rdr.Read()) { Insegnamento course = new Insegnamento(rdr); courses.Add(course); }

AA033 100070 28

Corso: Analisi Studente: Aldo Busi Voto: 28 Data: 12/05/2005 Conferma: s

Benefits
! Cheap deployment:

no special hardware no software installation on clients

! real-time feedback ! Immediate data validation ! Eliminate all paperwork

Issues
! Security

SMS travels on SS7 signaling network One time passwords

! Legal validity

Signature by professors Signature by students

Conclusion
! SMS gateway ! Future MMS ! Security enabled through embedded

Java on cell phones