tips

on how to conduct
U bili Testings
Usability T i

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tips on how to conduct usability testings

TIP 1
Your friends are not the users.
Recruit the right participants making sure that they
represent your target audience.
di

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tips on how to conduct usability testings

TIP 2
Avoid words like “usability testing” or “market
research” when talking to your participants.
participants
Use easy plain English.

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tips on how to conduct usability testings

TIP 3
Warm them up! Ask a few informal questions
about
b the
h application
l that
h is going to be
b tested
d
before starting the test.

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tips on how to conduct usability testings

TIP 4
Choose the right tasks to test. Tasks should be
aligned with the application objectives.
objectives

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tips on how to conduct usability testings

TIP 5
Don’t give your subjects direct instructions.
Create scenarios and word the tasks around them.

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tips on how to conduct usability testings

Only give participants one task at a time and provide

any additional information on the same form.

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tips on how to conduct usability testings

TIP
Behave
e ave you
yourself!
se ! Ass a facilitator,
ac a o ,
be quiet, neutral and if in doubt,
shut up!

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tips on how to conduct usability testings

T t early.
Test l Test
T t often.
ft Listen
Li t

www.di8it.com | info@di8it.com | @di8it

tips on how to conduct usability testings

TIP 1. Your friends are not the users. Recruit the right participants making sure that they
represent your target audience.
audience

TIP 2. Avoid words like “usability testing” or “market research” when talking to your
participants. Use easy plain English.

TIP 3. Warm them up! Ask a few informal questions about the application that is going to be
tested before starting the test.

TIP 4. Choose the right tasks to test. Tasks should be aligned with the application objectives.

TIP 5. Behave yourself! As a facilitator, be quiet, neutral and if in doubt, shut up!

TIP 6. Only give participants one task at a time and provide any additional information on the
same form.

TIP 7. Behave yourself! As a facilitator, be quiet, neutral and if in doubt, shut up!

TIP 8. Test early. Test often. Listen

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Who we are?
We are a unique digital agency specialising in user experience research
and human centred design.
We have expertise in web, digital TV and mobile devices supporting you from
initial concepts through prototype to polished design. Our aim is to help you
create enjoyable products,
products engaging services and grow compelling experiences
- making life for your customers just a little bit better.

Get in touch
info@di8it.com
www.di8it.com
+44 (0)7 887 80 75 00
+34 626 94 22 03
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