From: WELLER, WILLIAM J (SBCSI) Sent: Wednesday, June 07, 2006 9:33 AM To: MILLER, JJ (SBCSI); ENDERLIN, BURL

H (SBCSI); ADEYOSOYE, ROY (SBCSI); CA NNAM, CYNTHIA L (SBCSI); FOOS, SHERRI J (SBCSI); GOMEZ, KERBY A (SBCSI); GRAFTON , DANIEL L (SBCSI); KELLEY, KEITH E (SBCSI); STARK, DENNIS L (SBCSI); GILLEN JR. , BART T (SBCSI) Cc: KOWNACKI, DRUCILLA B (SBCSI) Subject: RE: PR 18028683//Archive log request: - UPDATE The problem was narrowed down to constant crc errors between the client's GigE a dapter and the switch. OCS was paged to check the fiber, but before that happene d it was discovered that the switch was hard coded to 100 MB while the GigE adap ter en3 on TIPE1901 was set to autonegotiate. This condition is known to cause p roblems of this nature. The switch was set to autonegotiate and the problem was resolved. TIPE1901 has now completed it's backup, having archived 7,018 objects totalling 11.83 GB in just under 12 minutes. The dispatch to OCS was cancelled a nd the PR is being closed. Bill Weller Senior Systems Analyst Midrange Storage Management - TSM 350 George Street New Haven, CT 06511 203-771-2050 "When a man is tired of London, he is tired of life; for there is in London all that life can afford." -Samuel Johnson -----Original Message----From: MILLER, JJ (SBCSI) Sent: Wednesday, June 07, 2006 6:20 AM To: ENDERLIN, BURL H (SBCSI); ADEYOSOYE, ROY (SBCSI); CANNAM, CYNTHIA L (SBC SI); FOOS, SHERRI J (SBCSI); GOMEZ, KERBY A (SBCSI); GRAFTON, DANIEL L (SBCSI); KELLEY, KEITH E (SBCSI); STARK, DENNIS L (SBCSI); WELLER, WILLIAM J (SBCSI); GIL LEN JR., BART T (SBCSI) Cc: KOWNACKI, DRUCILLA B (SBCSI) Subject: FW: PR 18028683//Archive log request: We have finished all servers except for TIPE1901. We are still working on issu es with TIPF1901 not backing up archive data to TIPF3301 -----Original Message----From: MCKENZIE, CHRIS (SBCSI) Sent: Wednesday, June 07, 2006 2:29 AM To: MCKENZIE, CHRIS (SBCSI); CHAPMAN, JAMES K (SBCSI); 'attbmart@techmahindra.co m'; MILLER, JJ (SBCSI); STARK, DENNIS L (SBCSI); GRAFTON, DANIEL L (SBCSI); BARR AS, CARLOS (SBCSI); PROEHL, BRIAN J (SBCSI) Cc: MODAK, ASWAD (SBCSI); GADKARI, PRASAD (SBCSI); BMART and TechM; YALE, NORMAN E (SBCSI); CHEN, MIKE (SBCSI); POIRIER, GENE E (SBCSI); MOELLINGER, DEBBIE M (S BCSI); NIX, CRAIG A (SBCSI) Subject: RE: PR 18028683//Archive log request: Good Morning Everyone, This morning I worked with JJ Miller, James Chapman, Dan Grafton, and Brian Proe hl to backup the archive logs for a variety of servers that were affected by an outage last week. TD's take note: Throughout the call, which lasted for about 3 hours(23:30-2:30am), each of them went above and beyond the call of duty to help bring the issue of archiving thes

e backup logs under control. What follows is the latest update for the archive of the backup logs for the fol lowing servers: tipe501 is done, at 14.4Gb. tipe601 is done. tipe701 is done. Tipe801 is done. sipa601 still running. Sipb1101 still running. Sipb1201 still running. tipe 1901 and tipe2001 have been finished. (James was able to go in thru a control workstation to access the servers, since he did not have a login to access them) Sipb1101 is done. sipb901 still running. sipd301 still running.. sipd401 still running. sipb10010-still running, sipb1201 -still running. James Chapman, should be able to provide status of completion for the jobs that are still running. BMART In House, Please make sure all relevant SA's are notified of this resolution. I have incl uded some on this email, but am certain that I don't have them all listed. Thanks Chris

-----Original Message----From: MCKENZIE, CHRIS (SBCSI) Sent: Tuesday, June 06, 2006 11:38 PM To: CHAPMAN, JAMES K (SBCSI); 'attbmart@techmahindra.com'; MILLER, JJ (SBCSI ); STARK, DENNIS L (SBCSI); GRAFTON, DANIEL L (SBCSI); BARRAS, CARLOS (SBCSI); P ROEHL, BRIAN J (SBCSI); ROCC-MR(STL) Cc: MODAK, ASWAD (SBCSI); GADKARI, PRASAD (SBCSI); BMART and TechM Subject: RE: PR 18028683//Archive log request: Yes. Exactly. The files need to be saved. My bad. Chris -----Original Message----From: CHAPMAN, JAMES K (SBCSI) Sent: Tuesday, June 06, 2006 11:24 PM To: MCKENZIE, CHRIS (SBCSI); 'attbmart@techmahindra.com'; MILLER, JJ (SBCSI) ; STARK, DENNIS L (SBCSI); GRAFTON, DANIEL L (SBCSI); BARRAS, CARLOS (SBCSI); PR

OEHL, BRIAN J (SBCSI); ROCC-MR(STL) Cc: MODAK, ASWAD (SBCSI); GADKARI, PRASAD (SBCSI); BMART and TechM Subject: RE: PR 18028683//Archive log request: We want these logs SAVED so that they are not lost -----Original Message----From: MCKENZIE, CHRIS (SBCSI) Sent: Tuesday, June 06, 2006 11:22 PM To: attbmart@techmahindra.com; MILLER, JJ (SBCSI); STARK, DENNIS L (SBCSI); GRAFTON, DANIEL L (SBCSI); BARRAS, CARLOS (SBCSI); CHAPMAN, JAMES K (SBCSI); PRO EHL, BRIAN J (SBCSI); ROCC-MR(STL) Cc: MODAK, ASWAD (SBCSI); GADKARI, PRASAD (SBCSI); BMART and TechM Subject: PR 18028683//Archive log request: Good Morning Everyone, I opened the above PR for JJ Miller, to begin recovering the archive logs from t he following machines, from 05/30/06 up to the present: Config Server. sipa601 - appl/genesys601/log* SW Servers: tipe501, tipe601, tipe 701, tipe801, tipe1901, tipe2001 appl/genesys/logs* appl/genesys/logs/archive* W est Servers: SW Servers: sipb901, sipb1001, sipb1101, sipb1201, sipd301, sipd401 appl/genesys/logs* appl/genesys/logs/archive* Guys when I was on the phone, I did not get the the SBCUID for Mike Rogers, so h e is not included on this email, so if you could fwd it along to him, that would be great. I believe I have everyone else included here to get the ball rolling. JJ, Please advise if I can refer this PR or assist in any way. Thanks Chris

Chris McKenzie BMART System Support Tech Mahindra 314-235-4646 opt3