Santosh, The reason for this online backup failure is not just the line that you copied

and pasted in the beginning email. A lot of times you have to look above the line that you pasted. I have copied some messages that occurred before the message that you have here. You will notice the line that I have in red. This message indicates that the SAP kernel needs to be changed to allow more processes to run against the database. This will require an outage from the customer in order for the Enterprise - SAP team to make the change. There is no clear indication regarding this is a kernel change, I just have seen this error in the past and that is what is needed to fix the failure. An associated ticket or a TE ticket needs to be made to the Enterprise - SAP team to fix this problem.

BR0280I BRBACKUP time stamp: 2011-05-16 20.17.28 BR0279E Return code from 'S:\usr\sap\BIQ\SYS\exe\uc\NTAMD64\backint.exe -u BIQ -f backup -i E:\oracle\BIQ\sapbackup\.befwzyva.lst -t file_online -c': 1 BR0232E 49 of 58 files saved by backup utility BR0280I BRBACKUP time stamp: 2011-05-16 20.17.28 BR0231E Backup utility call failed BR0278I Command output of 'S:\usr\sap\BIQ\SYS\exe\uc\NTAMD64\brconnect.exe': BR0801I BRCONNECT 7.00 (50) PID=4860 BR0280I BRCONNECT time stamp: 2011-05-16 19.19.06 BR0301E SQL error -20 at location db_file_switch-2, SQL statement: 'CONNECT system/***********' ORA-00020: maximum number of processes (%s) exceeded BR0280I BRCONNECT time stamp: 2011-05-16 19.19.06 BR0301E SQL error -1012 at location db_file_switch-17, SQL statement: 'COMMIT RELEASE' ORA-01012: not logged on BR0280I BRCONNECT time stamp: 2011-05-16 19.19.06 #ERROR BR0280I BRCONNECT time stamp: 2011-05-16 20.17.30 #SIGNAL CAUGHT: 21 #INBACKUP PSAPSR3 BR0074W BRCONNECT call failed BR0280I BRBACKUP time stamp: 2011-05-16 20.17.33 BR0317I 'Alter tablespace PSAPSR3 end backup' successful BR0056I End of database backup: befwzyva.anf 2011-05-16 20.17.28 BR0280I BRBACKUP time stamp: 2011-05-16 20.17.34 BR0054I BRBACKUP terminated with errors [Major] From: OB2BAR_OMNISAP@amuschtqa1.global.spx.com "OMNISAP" Time: 5/16/2011 8:17:34 PM BRBACKUP S:\usr\sap\BIQ\SYS\exe\uc\NTAMD64\brbackup.exe -t online -d util_file_online -c force -m all -u system/*********** returned 5

Santosh Nagarkar/IA/SunGardAS 05/17/2011 04:42 AM

To Stuart Beam/SAS/SunGard@SunGar d, Cedric Tucker/SAS/SunGard@SunGa rd cc Swetha Justin/IA/SunGardAS@SunGard Subj HD1920068 :- Online backup of database BIQ is failing ect from last few days... It seems to the script error

Hi, HD1920068 :- Online backup of database BIQ is failing from last few days... It seems to the script error as below.
[Major] From: OB2BAR_OMNISAP@amuschtqa1.global.spx.com "OMNISAP" Time: 5/13/2011 5:49:24 PM BRBACKUP S:\usr\sap\BIQ\SYS\exe\uc\NTAMD64\brbackup.exe -t online -d util_file_online -c force -m all -u system/*********** returned 3

Kindly suggest. Thanks & Regards, Santosh Nagarkar Senior Engineer - Systems Enterprise Service Operations [ESO] * Monday - Friday 2:00 PM 10:00 PM IST * SunGard Global Services, Wing 4, Cluster D | EON IT Park | MIDC Kharadi | Pune - 411 014 * Phone No-+91-20-67317190 Fax No +91-2066129122 * VoIP: 215.413.4719 * santosh.nagarkar@sungard.com www.sungard.com/globalservices * http://www.availability.sungard.com