DAVID DONAH

Glendora, CA 91741 dad4321@hotmail.com 626-857-9387

Proven leader, decision-maker and manager with extensive experience in organizational development and sales. Recognized for the ability to create and manage processes and strategies, which meet and exceed business and customer needs and create positive and productive environments. Detailed, and persuasive, able to resolve operational and sales issues quickly and effectively. Responsible authoritative problem solver, with exceptional multi tasking, and follow through abilities. Natural leader with the ability to motivate, inspire, and empower teams, providing strategic leadership, direction, and coordination to staff fostering team cohesion resulting in increased employee morale. Areas of Expertise:

Operations Management Sales & Marketing Business Development P & L Management Account Management

Organizational Development Conflict Resolution & Mediation Customer Relations Merchandising Promotions

Presentations & Training Competitive Analysis Sales Staff Motivation Team Building & Management

David has a proven track record of successfully leading teams. His detail-oriented nature, problemsolving techniques, and leadership abilities have contributed to his continued success. Davids notable experience and drive would make an immediate and signi ficant addition to any organization. Mac Mackiewicz, Vice President, S.J. Craig Corp.

CAREER HIGHLIGHTS
Improved sales 30% in first year with corporate forecast of only 15% through aggressive buying decisions, improved advertising distribution, organizational decisions, and sales training. Improved store volume ranking from an A rating to AAA rating within 18 months . Increased average customer transaction by 20% through creative cross merchandising and employee sales training.

PROFESSIONAL EXPERIENCE
Store Manager, Office Depot, Los Angeles, CA Responsible for direct leadership of all store departments and department managers encompassing multiple direct reports, up to 30 employees and yearly revenue budget of $4 million. Oversee planning, marketing, business development and sales, and community outreach programs. Analyze and manage P&L statements, and assist in developing and executing marketing plans. Manage monthly inventories, conduct audits; ensuring operations meet daily and organizational standards. Oversee workforce planning, recruit candidates, and select top talent for a range of positions.

Area/Store Manager, Party City (S.J. Craig Corporation), Los Angeles, CA As area manager, oversaw operations of stores throughout CA, one of which ranked #2 in the entire chain. Achieved the #5 store ranking during the month of December and consistently ranked within the top 15 stores out of over 300 nationwide. Design and recommend sales programs and sets short and long-term sales strategies. Act as a catalyst for division programs, change, and promotions for store associates. Serve as a key player in redesigning employee training procedures and handbooks. Communicate company's core values, goals, and objectives to store associates. Oversee implementation of staff hiring, training, benefits, and work schedules. Consistently achieve projected gross sales, profits, and labor at two stores. Oversee the coordination and troubleshooting of new store openings. Maintain appropriate records and documentation for reporting. Build team atmosphere and maintain that management style. Create and implement cash and inventory controls. General Manager, Standard Brand Paint, Torrance, CA Chosen by the Vice President of Operations to be responsible for designing and initiating management and employee training program. Chosen to be responsible for re-merchandising and re-modeling problem stores while maintaining my own as an example. Due to personal performance, received 11% salary increase when chain wide, management had just had salary decreases due to poor company performance. Decreased average payroll hours by 30% compared to prior year while maintaining service levels. Improved average customer transaction by 26.4%. Increased overall sales trend 20.5% in 3 months. General Manager, Ross Dress for Less, Newark, CA Improved ranking from #16 up to #9 within less than 3 months through reorganization, proper retraining of staff and rescheduling to meet the needs of the business - sales were trending approximately 15% ahead of both budget and prior year. Lead the store to over 7 million in sales, with supervisory responsibility of over 40 employees. Director of Training, Century 21 Adams, Simi Valley, CA Created and developed highly effective training systems and program for new and experienced individuals. Designed formal classroom and in field instruction and motivation sessions. General Manager, American Stores, Anaheim, CA Increased sales by 35%, gross profit by 46%, and gross profit percentage from 27.95% to 30.28% Reduced inventory level by 28% and at the same time reduced inventory shrinkage; brought a store operating at a loss to operating profitably within the first year. Oversaw hiring, training, and administration of 45-50 employees, including management and support professionals. Oversaw the Training Center for the entire San Fernando Region; instituted, coordinated and refined a successful training program for several hundred management and line employees. Managed the opening of several new units; directed and trained management and employees in accounts payable, inventory control, receiving, stocking and management procedures.

EDUCATION
Bachelor of Arts in Business Administration, California State University, Fullerton, CA
r results driven, self-motivated, Manager, experienced, flexible, relocate, communication, organizational, time management, multiple tasks, Computer skills, Microsoft Office, Outlook, Word, Excel, PowerPoint, software, training manager, customer service manager, bachelors degree, supervisor, staffing, entrepreneurial, staffing, b2b, training, development and program implementation , Inventory Management Specialist, operations manager, business manager, Bachelor of Arts in Business Administration, area manager, district manager , multi unit