DILIP S.

KULKARNI
E-mail: Dkulkarni19@yahoo.com 917/727-1459 Business oriented IT leader with a passion for enhancing organizational value by deploying creative, timely, and costeffective technology enabled business solutions that change the way the enterprise works. Skilled at developing an enterprise technology road map linked to corporate strategy and leading teams to execute it. Noted for: Corporate Leadership: Trusted adviser to senior management and the board on information technology and its impact across the full range of business strategy, programs, services and operations. Vision and Strategy: Continuously monitor technology trends to develop short and long-term vision and strategic plans linked to current and evolving business needs. Quickly assimilate new business models and their specific technology drivers. Enterprise Architecture: Build and maintain IT infrastructure in large/global service-oriented organizations. Driven top line and bottom line economics with technology enabled business initiatives. Policies & Processes: Establish and enforce Corporate IT policies, best practices, and governance. Proactively and comprehensively look throughout the organization for opportunities to redesign processes that elevate security, mitigate risk, increase operational efficiency, and deliver new capabilities. Enterprise Program Delivery: Deliver enterprise-wide technology, e.g. CRM, ERP and OMS that improves business performance. Lead program steering committees, report progress against budgets, motivate crossfunctional teams, identify risks and their mitigation strategies, and manage by influencing stakeholders. Optimizing IT Spend: Balance spend between simultaneously building the new while managing the old. Domain Expertise: Seamlessly traverse business, finance and technology domains with consummate diplomacy.

PROFESSIONAL EXPERIENCE
The Hastings Center, NY 2011-present Chief Information Officer A leading independent, nonpartisan, and nonprofit bioethics think tank. Turned IT into a leaner, more agile organization with greater transparency across the project portfolio and effective governance. Enhanced brand awareness with new websites and social media channels enabling public discussions about bioethical issues using and increased website visits by 27%. Upgraded desktop, network infrastructure and enabled mobility, social media and the public cloud to achieve the current and long-term initiatives for expanding the Centers footprint globally. Deployed cloud-based integration solutions to combine constituent information from several databases into a single CRM system. Achieved a 35% recurring cost take-out, improved service level and agility by rebuilding and migrating all core IT services to the public cloud. National Urban League, NY 2008-2010 Chief Information Officer Community-based movement devoted to empowering African Americans by providing direct services to 1M+ people nationwide. Developed an IT road map for engaging donors, constituents, and volunteers online using interactive social networking platforms. Optimized IT spend and operating dexterity with a cloud-centric architecture for core business processes. Exceeded online advocacy, constituent communications, and fund raising goals by 20% using a website that integrated Facebook, YouTube, Twitter and SMS built on a SaaS platform. Added 15000 volunteers in 2 years with a platform combining interactive video, blogs, photos, and other rich content based on open source content management and social networking technologies. Reduced total IT infrastructure cost by 30% by migrating core IT services to the Open Stack Cloud while reallocating resources for future business needs. Introduced IT scorecard for the Board, aligned with the organizations strategy and operational objectives.

Replaced email based reporting of service delivery outcomes with an integrated real-time reporting system; reengineered workflows and increased the daily intake rate by 8%. City of New York, DHS/NYCHA 2003-2008 Chief Information Officer DHS/ Chief Technology Officer NYCHA The organizations manage and provide the largest portfolio of affordable housing/shelters for city residents in the country. Led IT strategy, budget, and IT risk for enterprise at both organizations. Managed 55 professionals including the CSO, business analysts and consultants from leading firms. Influenced business units to realize benefits of taking an enterprise view of technology, drive standardization, achieve interoperability, and maximize investment outcomes. Prioritized a portfolio of 70+projects and IT spend aligned with business and regulatory needs. Reorganized the project management office (PMO) to support enterprise initiatives that enabled value-added products and services. Increased EBITDA by 2% with a centralized Oracle enterprise ERP solution. Implemented A/R, A/P, Order Entry, Inventory and G/L modules with a multi-year project and cross-functional teams for configuration, new workflows, training, data migration and change management. Achieved a 40% savings in storage, servers, power, cooling and space by virtualizing 80% of all production servers and attached storage to SAN architecture to meet rising server and storage capacity. Achieved operational efficiency and 32% cost takeout of with a shared services organization providing a Services Catalog of core IT services including collaboration, virtual machines, email, and data replication on SANs. Deployed new IT security policies and procedures to proactively assess threats, vulnerabilities and their impacts. Monitored risk with on-going activities and evaluations supplemented with internal audits. Maintained a HIPAA compliant enterprise for all client data. Introduced the first generation (pre-iphone/ipad) of mobile apps which shortened the time for City apartment certification processes from 10 days to 2 hrs. Thomson Financial, New York, NY 2001-2002 Chief Technology Officer This Division provides financial data and a suite of web based institutional trading tools. Added new revenue streams from web-based solutions for buy-side trading and corporate markets. Introduced a new governance framework for managing subscription products. Led geographically dispersed teams of 60+ IT professionals for Applications, infrastructure, operations, security and networks. Contributed 30% of annual revenue from 3500 customers worldwide with seven subscription based market data products and web based workflow solutions for IR, buy-side, and sell-side verticals. Presented a cohesive, dynamic face to the market by integrating three rapid acquisitions into a single entity. Gained greater customer visibility with an enterprise PeopleSoft CRM. Enabled the business to cross-sell, increase customer retention by 15%, faster order management, and tiered customer support. Realized $2.6M in annual operating costs by merging 3 data centers into a shared services infrastructure that offered Core IT services including hosting, email, IP telephony and network management. Gartmore Global, LLC, Philadelphia, PA 1999-2000 Chief Technology Officer A subsidiary of Nationwide Insurance managed $115B in global assets. Led a team of technology, trading, and portfolio managers and launched a multi-asset trading platform for mutual funds. Enabled portfolio selection, risk management, order management, compliance and fund accounting with best of breed trade life-cycle solutions on a FIX-based platform for equities, fixed income and FX. Developed front office and back-office processes to ensure timely reporting of fund performance with SunGard Portfolio One and value at risk. Integrated several STP trading features, including cross border order generation/execution, pre-trade compliance, and routing orders to multiple broker/dealers and ECNs.

Additional Experience
IS Director, Wolverine LLC, Boston, MA

MANAGED TECHNOLOGIES
INFRASTRUCTURE VMware, Data Center Consolidation, Shared Services Catalog, SOA, LAN/WAN Design & Deployment, Security and risk mitigation, IDS/IPS/MDM/Remote Access, Avaya VOIP, EMC SAN migration, Disaster recovery using synchronous remote replication. SOFTWARE Windows 2008 Server, SharePoint/MOSS/2003/2007, Microsoft Exchange Server 2007/2010, SQL Server, Oracle, MySQL, Drupal 6.0 CMS, MS.NET, Mobile Apps on HTML5/JQuery platforms. OTHER Office 2010, Salesforce.com CRM, Oracle ERP, Google Apps, Google Analytics, Web 2.0 Integration, Multimedia, cloud based SaaS and PaaS solutions, MDM, Data Quality Management, Shared Services Design and Deployment.

EDUCATION
UNIVERSITY OF WISCONSIN, MADISON MBA (Finance major), MSEE (Computer Science major) BSEE (Hons.) BITS, Pilani, India