CASE STUDY

SOS Childrens Villages

Connecting Africa to give vulnerable children a better future

Being orphaned or abandoned can damage a childs lifelong emotional and physical wellbeing. The traumas worse still for those living in deprived and isolated regions of the world. Meryl Davies is passionate about protecting those at risk. Thats why her organisation, SOS Childrens Villages, creates communities to nurture youngsters in a secure, healthy and happy family-style environment. Now, as part of BTs Connecting Africa project, broadband satellite technology is helping young people fulfil their potential in 20 SOS Childrens Villages across Africa by bringing the internet to their fingertips.

We see the real difference that the internet makes to our childrens lives, opening their eyes to a wonderful world of information and education opportunities.
Meryl Davies Director of Fundraising SOS Childrens Villages

CASE STUDY

SOS Childrens Villages

Online opportunities offer young people in remote African communities the chance to make much more of their lives
Challenge
Every child deserves to grow up and be cared for in a stable and loving home. But in many parts of the world the death of a parent or the break-up of a family can leave young people at risk, with little chance of a better life. SOS Childrens Villages wants to change all that. Its a charity at work in 125 countries to give vulnerable children a safe, secure family life. Where it can, it works with parents and carers to keep families together. And where that isnt possible, it offers long-term residential care and education in an SOS Childrens Villages centre. Built at the heart of the community, these unique facilities also provide people throughout the area with healthcare and vocational training. Access to the internet opens up a world of information, helping the children to learn and gain the education that we take for granted in the western world.

Solution
The Connecting Africa project is part of BTs Better Future programme, which uses the power of digital connections to improve society globally by creating access to information, education and employment opportunities. Meryl Davies, Director of Fundraising at SOS Childrens Villages, says: The value of this partnership is the way that BT is helping us as an organisation. BT has the vision to understand that, with improved systems and structures, we will be better able to bring long term value to incredibly vulnerable children and families. BT plans to bring free broadband internet access to twenty SOS Childrens Villages in twelve African countries via a global satellite network using some recycled equipment. The company has introduced a production line approach to test and pre-configure equipment before deployment. It means BT can set up VSAT (Very Small Aperture Terminal) satellite connections in areas where the terrain and distances between locations make terrestrial broadband physically impossible or prohibitively expensive. Once online, children will have a gateway to the world and access to the charitys e-learning and mentoring courses. SOS Childrens Villages will gain operationally too, as Jackie Pyne, its Regional HR/OD Advisor, explains: In this region, connections between countries are difficult to establish. Its too expensive and time consuming to be constantly travelling to see the children. Having good web connectivity means we can conduct virtual meetings and I can run online training events and communicate with the people I work with. And they can do that with each other too.

Results
With the help of BT, two SOS Childrens Villages in The Gambia are already online. Another 10 are due for connection by October 2013, with the remaining eight to follow. And network support, run by a BT team in the UK, will continue for three years. But BT people are also on the ground in Africa to make the project sustainable. For example, BT engineers are training local SOS Childrens Villages technical support teams to operate and maintain the network. Graham Hancock, a satellite engineer with BT Technology, Service and Operations, is one of them. He says: The guys I trained were smashing students. It was great to see the proud looks on their faces when they were able to install the second link themselves. BT and SOS Childrens Villages estimate that Connecting Africa could directly benefit 100,000 people with a further 600,000 people in surrounding communities benefiting indirectly from improved connections. It will help boost the charitys fundraising too. People who sponsor the children will be able to follow their progress through online photos and videos. And in times of emergency, such as the recent Mali crisis, SOS Childrens Villages will be able to make appeals fast to support relief work. Anna Easton, BT Connected Society Programme Director, concludes: Weve seen the real impact that broadband internet can have through our projects in Africa and around the world. This latest initiative builds on our experience and longstanding commitments to communities in Africa, India and all across the world. In all those places, through technology, we help children and whole communities reach for a better future.

photo: Claire Ladavicius

Offices worldwide
The services described in this publication are subject to availability and may be modified from time to time. Services and equipment are provided subject to the respective British Telecommunications plc standard conditions of contract. Nothing in this publication formsany part of any contract. British Telecommunications plc 2013 Registered office: 81 Newgate Street, London EC1A 7AJ Registered in England No: 1800000 07/13

The guys I trained were smashing students. It was great to see the proud looks on their faces when they were able to install the second link themselves.
Graham Hancock Satellite Engineer BT Technology, Service and Operations