You are on page 1of 8

Some Products Fail to Install, Result 1603

Options
64384 Views, 21 Replies
03-22-2012 02:27 PM
Issue: When installing your Autodesk product, the installation fails immediately and the screen indicates
that Installation complete. Some products failed to install.



The link to the installation log file in your %TEMP% location shows that the failure is due to a prerequisite installer
similar to this entry below:

Install Microsoft Visual C++ 2010 Redistributable (x86) Failed Installation
aborted, Result=1603

Subseqent attempts to install the product yield similar failures.


Solution #1: In some rare instances, the prerequisite cannot installed until the workstation is rebooted, or cannot be
installed by the Autodesk installer and must be installed manually from the media or by downloading the prerequisite
directly from Microsoft's website. For more information about this solution, please visit this Autodesk KB link:

http://usa.autodesk.com/adsk/servlet/ps/dl/item?siteID=123112&id=15924324&linkID=9240857


Solution #2: In most instances, the installation fails because the prerequisite already installed on the workstation is
newer than the one supplied by the Autodesk installer. Because Windows will not allow an older version of the
prerequisite to be installed, the installation aborts with a 1603 error in the installation log file.

The most direct method to resolve this issue is to remove the installed prerequisite from Windows from within the
Control Panel. You can launch the Control Panel directly from the Start Menu or from the Run box by
typing CONTROL and clicking OK.

To remove a program in Control Panel choose:

Windows XP: Add/Remove Programs
Windows 7: Programs and Features

Locate the program name of the prerequisite that is failing in your log file from within this list and click Remove or
Uninstall. This will remove the program from your computer.



Once the program has been removed, run your Autodesk installer again. If you run into additional failures on
prerequisites, repeat the process. You should now be able to fully install and run your product.

For more information about this error, please see the Up and Ready blog link here:

http://upandready.typepad.com/up_and_ready/2011/09/autodesk-suites-product-design-suite-will-not-ins...


Note: When installing Autodesk products, it is recommended that you have local Administrative rights, User Access
Control (UAC) is off, and your real-time anti-virus program is temporarily disabled. In some instances it may be
helpful to login as another user with local admin rights and/or copy the contents of the media to you hard drive and
install locally.

Travis Nave

HOT: Windows 8 Support | Invalid Serial Number | 2014 Activation Crash #1 / #2
My Expert Contributions to the Discussion Groups:

FLEXnet License Admin | MSI Cleanup Utility | .NET Framework Cleanup Tool | IPv6 NLM Fix | adskflex.opt Options
File | Combine .LIC Files
Disk Space | Quickstart Guide for LMTOOLS | Edit setup.ini for 1603 Installation Failure | 1603 Error installing /w
Updates | Disable Optimus
If my post was helpful, please give Kudosand/or mark the Accept asSolutionbutton(s) below. Thank you!
Solved! Go to Solution.
Report Inappropriate Content
Message 1 of 22
Everyone's Tags:
1603
Prerequisite
View All (2)
Reply
9 Kudos
TravisNave
*Expert Elite*

Posts: 9,004
Registered: 01-14-2005

Re: Some Products Fail to Install, Result 1603

Options
03-22-2012 02:48 PM in reply to: TravisNave
Advanced Solution: In some instances, it is possible to install the product with the existing newer prerequisites
already installed. To do this requires more advanced installation knowledge.

Step 1: Copy the entire contents of your installation media to a folder on your local hard drive. If you have a
downloaded version, this is not necessary as the files are already on your hard drive.

Step 2: Located the Setup.ini file and create a backup of this file.

Step 3: Open the file in a text editor, such as Notepad.

Step 4: Do a search for the prerequisites that are failing. If your installation is failing on Microsoft Visual C++
Redistributable, do a search for VCREDIST. If it is for Microsoft .NET Framework, search for DOTNET. These
items should be located in a PREREQUISITE line that looks similar to this entry:

PREREQUISITE=IE;SSE2;VCREDIST2008SP1X86;VCREDIST2008SP1X64;DIRECTX;DOTNET20;DOT
NET4;DOTNET4LANG

Step 5: Delete all instances listed for the prerequisites in the PREREQUISITE= line for that product which is
failing. For example, if you were deleting the prerequisite for .NET Framework, your PREREQUISITE= line above
would now look like the following:

PREREQUISITE=IE;SSE2;VCREDIST2008SP1X86;VCREDIST2008SP1X64;DIRECTX

Step 6: Delete the section for the #== 3rd Party Components == prerequisite itself between the comment
lines. This section will be at the bottom of the Setup.ini file. Again, if you were deleting .NET Framework, you
should be left with a blank section similar to this:

#============= DOTNET Begin ===============

#============= DOTNET End ===============

Step 7: Save the Setup.ini file and run the Setup.exe file to begin the Autodesk installation. The installation should
now skip the check for the prerequisite files and install without error.

Note: It is important to have the prerequisite programs installed prior to this advanced installation solution. If you do
not have the prerequisites properly installed, your Autodesk program will not run!

This process may not work for everyone. Please use caution when modifying your installation files. For an example
of an AutoCAD 2012 (vanilla) setup.ini file modified for the removal of .NET Framework, see the attached file. I do
not recommend using this file in place of your own.
Travis Nave

HOT: Windows 8 Support | Invalid Serial Number | 2014 Activation Crash #1 / #2
My Expert Contributions to the Discussion Groups:

FLEXnet License Admin | MSI Cleanup Utility | .NET Framework Cleanup Tool | IPv6 NLM Fix | adskflex.opt Options
File | Combine .LIC Files
Disk Space | Quickstart Guide for LMTOOLS | Edit setup.ini for 1603 Installation Failure | 1603 Error installing /w
Updates | Disable Optimus
If my post was helpful, please give Kudosand/or mark the Accept asSolutionbutton(s) below. Thank you!
Attachments:
Setup.zip 5 KB
Report Inappropriate Content
Message 2 of 22
Everyone's Tags:
setup.ini
View All (1)
Reply
9 Kudos
al_popcorn
New Member
Posts: 1
Registered: 05-02-2012
Re: Some Products Fail to Install, Result 1603
Options
05-02-2012 05:37 AM in reply to: TravisNave
Thx a lot

The uninstalling procedure fixed my problem.
Report Inappropriate Content
Message 3 of 22
Reply
0 Kudos
sheriff12
Distinguished Contributor

Posts: 117
Registered: 07-04-2011
Re: Some Products Fail to Install, Result 1603
Options
05-02-2012 01:47 PM in reply to: TravisNave
Hello! I just installed the trial version of Autodesk 3ds Max 2011 x64. I downloaded the files and the supplementry
files to my documents per instructions. I unzipped all the files,. but when I click open file on the Quick Access toolbar
and try to open the battlefield scene, all I get every time is "File Open Failed". I removed all the files and reloaded
them twice, but I get the same results each time. Am I doing something incorrectly?
Report Inappropriate Content
Message 4 of 22
Reply
0 Kudos
JAOliveira
Active Member

Posts: 9
Registered: 09-18-2011
Re: Some Products Fail to Install, Result 1603
Options
05-02-2012 01:50 PM in reply to: TravisNave
TravisNave,

I am also having some issues when installimng Revit MEP 2013...

This is the messga that I am getting:
2012/5/2:21:38:05 Jose Oliveira JOSEOLIVEIRA === Setup started on JOSEOLIVEIRA by Jose Oliveira
===
2012/5/2:21:38:05 Jose Oliveira JOSEOLIVEIRA Launch
2012/5/2:21:38:09 Jose Oliveira JOSEOLIVEIRA PageOpen LaunchDialog
2012/5/2:21:38:15 Jose Oliveira JOSEOLIVEIRA PageOpen LicenseDialog
2012/5/2:21:38:17 Jose Oliveira JOSEOLIVEIRA PageOpen LaunchDialog
2012/5/2:21:38:18 Jose Oliveira JOSEOLIVEIRA PageOpen LicenseDialog
2012/5/2:21:38:26 Jose Oliveira JOSEOLIVEIRA PageOpen ProductInfoDialog
2012/5/2:21:39:11 Jose Oliveira JOSEOLIVEIRA PageOpen ProductSelectionDialog2
2012/5/2:21:40:02 Jose Oliveira JOSEOLIVEIRA PageOpen FullProgressDialog
2012/5/2:21:40:02 Jose Oliveira JOSEOLIVEIRA Installing Microsoft Visual C++ 2010 SP1
Redistributable (x86): J:\3rdParty\x86\VCRedist\2010SP1\vcredist_x86.exe /q /norestart
2012/5/2:21:40:12 Jose Oliveira JOSEOLIVEIRA Install Microsoft Visual C++ 2010 SP1
Redistributable (x86) Succeeded
2012/5/2:21:40:12 Jose Oliveira JOSEOLIVEIRA Installing Microsoft Visual C++ 2010 SP1
Redistributable (x64): J:\3rdParty\x64\VCRedist\2010SP1\vcredist_x64.exe /q /norestart
2012/5/2:21:40:19 Jose Oliveira JOSEOLIVEIRA Install Microsoft Visual C++ 2010 SP1
Redistributable (x64) Succeeded
2012/5/2:21:40:19 Jose Oliveira JOSEOLIVEIRA Installing DirectX Runtime:
J:\3rdParty\DirectX\DXSETUP.exe /silent
2012/5/2:21:41:36 Jose Oliveira JOSEOLIVEIRA Install DirectX Runtime Succeeded
2012/5/2:21:41:36 Jose Oliveira JOSEOLIVEIRA Installing FaroSDK:
J:\3rdParty\FaroSDK\e889_faro_ls_sdk_4.8.2.25521_x86_setup.exe /VERYSILENT /NORESTART
/LOG="C:\Users\JOSEOL~1\AppData\Local\Temp\FaroSDK.log"
2012/5/2:21:41:42 Jose Oliveira JOSEOLIVEIRA Install FaroSDK Succeeded
2012/5/2:21:41:42 Jose Oliveira JOSEOLIVEIRA Installing Autodesk Revit MEP 2013:
TRANSFORMS="J:\x64\en-
us\RME2013\RME2013.mst;C:\Users\JOSEOL~1\AppData\Local\Temp\_AID5E4.tmp\x64\RME2013\RME2013-
standalone.mst" MSINEWINSTANCE=1 ADSK_EULA_STATUS=#1 MUILANG=en-us ADSK_SOURCE_ROOT="J:\"
INSTALLDIR="C:\Program Files\Autodesk\" FILESINUSETEXT="" REBOOT=ReallySuppress ADSK_SETUP_EXE=1

2012/5/2:21:42:11 Jose Oliveira JOSEOLIVEIRA Install Autodesk Revit MEP 2013
Failed Installation aborted, Result=1603
2012/5/2:21:42:11 Jose Oliveira JOSEOLIVEIRA Rollback FaroSDK Failed Failure is ignored,
Result=1619
2012/5/2:21:42:11 Jose Oliveira JOSEOLIVEIRA Rollback DirectX Runtime Failed Failure is
ignored, Result=1619
2012/5/2:21:42:11 Jose Oliveira JOSEOLIVEIRA Rollback Microsoft Visual C++ 2010 SP1
Redistributable (x64) Failed Installation aborted, Result=1619
2012/5/2:21:42:11 Jose Oliveira JOSEOLIVEIRA Rollback Microsoft Visual C++ 2010 SP1
Redistributable (x86) Failed Installation aborted, Result=1619
I did unistall the 'Microsoft Visual C++ 2010 SP1 Redistributable (x86)' and 'Microsoft Visual C++ 2010 SP1
Redistributable (x64)' but unfortunately didn't work!

Any other ideas or suggestions?
Report Inappropriate Content
Message 5 of 22
Reply
0 Kudos
TravisNave
*Expert Elite*

Posts: 9,004
Registered: 01-14-2005
Re: Some Products Fail to Install, Result 1603
Options
05-02-2012 01:57 PM in reply to: JAOliveira
Your problem does not fit this solution as your log shows your prerequisite programs are installing correctly. Your
problem is a 1603 on the application install itself. Please copy the contents of the installation locally to a folder on
your C:\ and install from there under a different user with local admin rights, UAC disabled, and anti-virus turned off.

ATTENTION: FOR BETTER AND FASTER RESULTS, PLEASE CREATE A NEW THREAD IN THE
FORUM RATHER THAN MAKING A NEW REPLY TO THIS ONE. THANK YOU.
Travis Nave

HOT: Windows 8 Support | Invalid Serial Number | 2014 Activation Crash #1 / #2
My Expert Contributions to the Discussion Groups:

FLEXnet License Admin | MSI Cleanup Utility | .NET Framework Cleanup Tool | IPv6 NLM Fix | adskflex.opt Options
File | Combine .LIC Files
Disk Space | Quickstart Guide for LMTOOLS | Edit setup.ini for 1603 Installation Failure | 1603 Error installing /w
Updates | Disable Optimus
If my post was helpful, please give Kudosand/or mark the Accept asSolutionbutton(s) below. Thank you!
Report Inappropriate Content
Message 6 of 22
Reply
0 Kudos
efpp
Contributor

Posts: 13
Registered: 09-27-2011
Re: Some Products Fail to Install, Result 1603
Options
07-24-2012 05:51 AM in reply to: TravisNave
I understand that you said to create a new thread, but I just have a general question: will this be fixed at all? I have to
deploy a few different configurations to a number of labs and individual computers, most of which have some of the
prereqs already installed with newer versions, although what prereqs are installed differs between lab and computer.
Why doesn't the installer just check to see if a new version is already installed, and skip attempting to install the
prereq if it is? I'm not trying to be difficult, but this seems like quite an oversight and it's made generating
deployments practically useless for me.
Report Inappropriate Content
Message 7 of 22
Reply
0 Kudos
TravisNave
*Expert Elite*

Posts: 9,004
Registered: 01-14-2005
Re: Some Products Fail to Install, Result 1603
Options
07-24-2012 02:45 PM in reply to: efpp
Modify your ini file not to check for the prereqs per my detailed instructions. Rather than respond to this thread, you
could have sent me a PM. Thanks.
Travis Nave

HOT: Windows 8 Support | Invalid Serial Number | 2014 Activation Crash #1 / #2
My Expert Contributions to the Discussion Groups:

FLEXnet License Admin | MSI Cleanup Utility | .NET Framework Cleanup Tool | IPv6 NLM Fix | adskflex.opt Options
File | Combine .LIC Files
Disk Space | Quickstart Guide for LMTOOLS | Edit setup.ini for 1603 Installation Failure | 1603 Error installing /w
Updates | Disable Optimus
If my post was helpful, please give Kudosand/or mark the Accept asSolutionbutton(s) below. Thank you!
Report Inappropriate Content
Message 8 of 22
Reply
0 Kudos
jokerlate
Member
Posts: 5
Registered: 10-10-2012
Re: Some Products Fail to Install, Result 1603
Options
10-12-2012 03:29 PM in reply to: TravisNave
Hello, I've got similar problem when installing softimage.

My first log showed that I had faluire on C++, the other logs after that (as I tried to install several times more) showed
sth like this:
2012/10/11:00:15:45 JOKER JOKER-PC === Setup started on JOKER-PC by JOKER ===
2012/10/11:00:15:45 JOKER JOKER-PC Launch 2012/10/11:00:15:52 JOKER JOKER-PC === Setup ended ===
2012/10/11:00:15:48 JOKER JOKER-PC === Setup started on JOKER-PC by JOKER ===
2012/10/11:00:15:48 JOKER JOKER-PC Launch 2012/10/11:00:15:53 JOKER JOKER-
PC PageOpen LaunchDialog 2012/10/11:00:15:54 JOKER JOKER-
PC PageOpen LicenseDialog 2012/10/11:00:15:57 JOKER JOKER-
PC PageOpen ProductInfoDialog 2012/10/11:00:16:20 JOKER JOKER-
PC PageOpen ProductSelectionDialog2 2012/10/11:00:16:35 JOKER JOKER-
PC PageOpen FullProgressDialog 2012/10/11:00:16:36 JOKER JOKER-PC Installing Autodesk Softimage 2013
SP1 64-bit: TRANSFORMS="C:\Users\JOKER\AppData\Local\Temp\_AI5C33.tmp\x64\Softimage\Softimage-
2013-SP1-x64-standalone.mst" ADSK_EULA_STATUS=#1 MUILANG=en-us
ADSK_SOURCE_ROOT="D:\Downloads&Softwares\Softwares\Autodesk\"
INSTALLDIR="D:\Downloads&Softwares\Softwares\Autodesk\Softimage 2013 SP1\" FILESINUSETEXT=""
REBOOT=ReallySuppress ADSK_SETUP_EXE=1
2012/10/11:00:22:13 JOKER JOKER-PC Install Autodesk Softimage 2013 SP1 64-bit Failed Installation aborted,
Result=1603 2012/10/11:00:22:14 JOKER JOKER-
PC PageOpen InstallCompleteDialog 2012/10/11:00:28:47 JOKER JOKER-PC === Setup ended ===
2012/10/11:00:34:50 JOKER JOKER-PC === Setup started on JOKER-PC by JOKER ===
2012/10/11:00:34:50 JOKER JOKER-PC Launch 2012/10/11:00:34:57 JOKER JOKER-PC === Setup ended ===
2012/10/11:00:34:54 JOKER JOKER-PC === Setup started on JOKER-PC by JOKER ===
2012/10/11:00:34:54 JOKER JOKER-PC Launch 2012/10/11:00:34:54 JOKER JOKER-PC [Error: 1052] The
requested control is not valid for this service. 2012/10/11:00:34:57 JOKER JOKER-
PC PageOpen LaunchDialog 2012/10/11:00:35:01 JOKER JOKER-
PC PageOpen LicenseDialog 2012/10/11:00:35:05 JOKER JOKER-
PC PageOpen ProductInfoDialog 2012/10/11:00:35:28 JOKER JOKER-
PC PageOpen ProductSelectionDialog2 2012/10/11:00:35:40 JOKER JOKER-
PC PageOpen FullProgressDialog 2012/10/11:00:35:41 JOKER JOKER-PC Installing Autodesk Softimage 2013
SP1 64-bit: TRANSFORMS="C:\Users\JOKER\AppData\Local\Temp\_AIBFF4.tmp\x64\Softimage\Softimage-
2013-SP1-x64-standalone.mst" ADSK_EULA_STATUS=#1 MUILANG=en-us
ADSK_SOURCE_ROOT="D:\Downloads&Softwares\Softwares\Autodesk\"
INSTALLDIR="D:\Downloads&Softwares\Softwares\Autodesk\Softimage 2013 SP1\" FILESINUSETEXT=""
REBOOT=ReallySuppress ADSK_SETUP_EXE=1
2012/10/11:00:40:44 JOKER JOKER-PC Install Autodesk Softimage 2013 SP1 64-bit Failed Installation aborted,
Result=1603 2012/10/11:00:40:45 JOKER JOKER-
PC PageOpen InstallCompleteDialog 2012/10/11:00:41:51 JOKER JOKER-PC === Setup ended ===

As I found this thread quite useful, I tried to install again, but before that I edited the Setup.ini file, I deleted both
the VCREDIST and DOTNET under the PREREQUISITE line of SOFTIMAGEX64. But I
couldn't find the #== 3rd Party Components ==at the bottom of
the Setup.ini file, either in the entire file.

So I left the setup.ini like this to install again, turned out failed again.

I have attached both logs in the message. Seeking for help, thx.
Attachments:
AutodeskSoItimageIF.log 22 KB
AutodeskSoItimageIF-1.log 27 KB
Report Inappropriate Content
Message 9 of 22
Reply
0 Kudos
subbz2k
Member
Posts: 4
Registered: 12-25-2012
Re: Some Products Fail to Install, Result 1603
Options
12-25-2012 09:39 AM in reply to: TravisNave
Hey there, im getting crazy now. I still have this annoying error which prevents me from using Softimage 2013. I tried everyt hing
mentioned here - including the editing of the .ini File, but nothing helps! For me, it seems that he doesnt hang at the pre-reqs at all
since the entry in the Installations Error Log reads this: 2012/12/25:18:36:46 subbz2k S2K_MAIN Install Autodesk Softimage
2013 64-bit Failed Installation aborted, Result=1603 So its Softimage itself that cannot be installed. I even already re-downloaded
the whole packet with no effect. Im using the versions from the Students Area. Please help me on this. Its crazy - i dont know
what to do anymore :-( Thanks in advance Steffen
Report Inappropriate Content
Message 10 of 22
Reply
0 Kudos

You might also like