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Analog Simulation Codes Analog Diagnostic Codes Digital Error Reset Codes More here Lexmark Printer Codes Sharp ANALOG Copier Diagnostic Codes Please visit out sponsors
Code Sub #
Trouble Description
Cause
L1
The forward scan is not completed within 10 sec. after the mirror starts moving. control PWB failure,Mirror motor failure
<TDMirror motor
1 L2 2
1, 2
L3
Mirror returning is not completed within 10 sec from the initial start in the case of mirror initialization and from the completion of copying in the case of copying operation.
1, 2
L4
L5
0 1
Lens move is not completed within 12.5 sec after the lens started to move. No. 4/5 mirror stepping motor trouble
26, 27 26, 27
stepping motor failure, No. 4/5 mirror home position sensor failure 2 4 No. 4/5 mirror home position sense trouble Lens stepping motor trouble Main PWB Lens motor failure, main PWB Lens home position sensor, main PWB Cassette position sensor failure RC motor failure 26, 27 26, 27
26, 27
L6
63, 69
L8
Full wave signal abnormality Home position sensor failure, motor failure Index stop position sense SW failure, motor failure Thermistor open Triac shorted Heater lamp open Defective installation of thermistor Thermostat open Thermistor open AE sensor, main PWB failure Harness, ADF control PWB failure
11 L9 13
Sorter home position is not detected within 10 sec from resetting the sorter home bin.
61
The standby position is failed to keep after shift operation completed within 1.1 sec after sorter 1-bin shift operation. Open copy lamp thermal fuse Open upper thermal fuse Open upper heater thermistor or the fusing unit is not installed when the door is closed. Heat roller abnormally high temperature
61
P1 H1 H2 H3
H4
The set temperature is not reached within 90 sec after turning on the power (the heater lamp lights up after 1 sec from turning on the power relay). After reaching the specified temperature, abnormal temperature is detected.
H5 H6 U1 U2 U3
Open lower thermal fuse Open lower heater thermistor or the fusing unit is not installed when the door is closed. Low battery voltage for backup memory Sum check error in the backup memory counter AE sensor troubleIn test command 47, AE sensor output level does not change for the copy lamp light intensity.
13 -
0 U5 1
ADF motor drive failure Automatic developer adjustment troubleSensor level input error * Occurs after automatic developer adjustment with test command 25. Sensor level input error (Over toner)* Occurs during sensor level reading with test command 25. Sensor level input error (Under toner)* Occurs during sensor level reading with test command 25.
Motor failure, 30, 31, motor rotation 33 sensor failure Toner control sensor failure Toner control sensor failure Toner control sensor failure 25
EE
EL EU
25 25
CC
Document sensor trouble. When the level difference between paper presence and paper empty is less than 4 steps in test command 60. (1 step = 5V/256)
LED PWB failure, Light receiving PWB failure, arm unit adjustment failure -
60 94
CH CH PC
steady Door switch is not turned on. (The interlock switch is ON.) blink The DV tank is not installed. Personal counter is not installed. The personal counter connector is disconnected.
Sharp ANALOG Copier Simulation and Test Codes For analog copiers 1980-1995
1: Reverse feed motor. 2: Forward transport motor. 3: Reverse transport motor. 4: Exit motor speed normal. 5: Exit motor speed slow. 6: Paper feed solenoid. 7: Reverse solenoid. 8: Stopper solenoid. 34: Test drum separator. 39: Adjust document sensing. 40: Reads developer preset 41: Reads copy # since developer change 42: Resets copies on developer 45: Drum setting. First value read is current to machine setting. Enter new # to match the highest # on front flange of drum. 46: Adjust exposure. Use # key to change settings. 47: AE setting. Scan half way. Read display. Press {Print} to change exposure lamp voltage settings in 5 volt increments. 48: Horizontal magnification. 49: Vertical magnification. 50: Lead edge registrations. Use# key to change setting. 54: Transport roller rimming. Use {Print} switch to change setting 57: Edge erase setting. Change with # keys. 58: Lead edge and void adjustments Use zoom keys. 60: Original detection adjustment. See service manual 63: Test duplicate sensors. Actuate sensor and watch display. 64: Sorter componets. 0: Solenoid 1: Motor 2: Gate 68: Test duplex componets. 0: Transport 1: Paper feed 2: Duplex / Overlay gate 3: Paper Stop Feed 4: Registration clutch 5: Alignment plate 6: Trail edge stopper 7: Duplex reverse solenoid 70: ADF total count. 71: Duplex total count. 75: Reset ADF count to 0. 76: Reset Duplex count to 0. 77: Lens rank. 78. Setting up auto clear and double count for 11x17. CPOP 78 "Print". When "ready" lights, enter #, press "Print" to lock in ("Ready" will go off). 0: No auto clear; Double count on PM and total. 1: No auto clear; Double count on PM, single on total. 2: No auto clear; Signle count on PM, double on total. 3: No auto clear; Single count on PM and total. 40: Auto clear; Double count on PM and total. 41: Auto clear; Double count on PM, single on total. 42: Auto clear; single count on PM, double count on total. 43: Auto clear; Single count on PM and total. 79: Country setting. 8500 8800 Japan 14 4 Metric 15 5 Sharp Only 12 2 Inch (U.S.) 17 7
80: Setting options. 1: ADF only. 2: RADF only. 10: Duplex only. 11: ADF and Duplex. 12: RADF and Duplex. 20: 15 bin sorter only. 21: 15 bin sorter and ADF. 22: 15 bin sorter and RADF. 30: 15 bin sorter and duplex. 31: 15 bin sorter, ADF, duplex. 32: 15 bin sorter, RADF, duplex. 40: 20 bin sorter only. 41: 20 bin sorter and ADF. 42: 20 bin sorter and RADF. 50: 20 bin sorter and duplex. 51: 20 bin sorter, ADF, duplex. 52: 20 bin sorter, RADF, duplex, 94: Check and adjust orginial sensor. 95: 8500 Language display. English: RPM #1, set to "0". 97: send toner to transport. Sharp DIGITAL Copier Error Reset Codes
INPUT METHOD CLEAR - EXPOSURE SELECT- CLEAR - EXPOSURE SELECT For information only Use these error correction codes AT YOUR OWN RISK! NOT for use with Sharp Analog Copiers - NOT for use with post 1995 Sharp Copiers NOT all codes apply to all copiers! - Timing will vary from copier to copier
AR-150, 151, & 155 - Trouble Reset Press: "Clear", "Exposure Select Key", "Clear", "Exposure Select Key", "14", "Start Key" AR-150, 151, & 155 - Drum Counter Reset Press: "Clear", "Exposure Select Key", "Clear", "Exposure Select Key", "24", "Start Key", "7", "Start Key" AR-156 Developer counter re-setting. 24-06 Press "Clear" - "Exposure Select/Auto" - "Clear" - "Exposure Select/Auto". Machine will blank off. Use quantity buttons to make display read "24". Press "Print" button. Machine will flash 00. Press "Clear" 4 times and power machine off and back on. Maintenance counter re-setting 20-01 Press "Clear" - "Exposure Select/Auto" - "Clear" - "Exposure Select/Auto". Machine will blank off. Use quantity buttons to make display read "20". Press "Print" button. Machine will flash 00. Use quantity buttons to make display read "01". Press "Print" button. Machine will flash 000 Press "Clear" 4 times and power machine off and back on. AR-160, 200, 205; DM-2000, 2005, 2010, & 2015 - Trouble Reset Press: "Clear", "Interupt", "0", "Interupt", "14", "Start Key" AR-160, 200, 205; DM-2000, 2005, 2010, & 2015 - Drum Counter Reset Press: "Clear", "Interupt", "0", "Interupt", "24", "Start Key", "7", "Start Key"
Trouble Code Duplex Memory Error HSYNC Not detected CCD White level Trouble CCD Black Level Trouble Shading Trouble ASIC Connection Trouble Copy Lamp Disconnection Feeding not Completed Timed out Return not completed Main Motor Lock Polygon Motor Lock Thermistor High Temp Low Temp Sum Check Error Com trouble fax - PWB Com trouble fax - PWB Com trouble fax - PWB Com trouble fax - PWB Com trouble fax - PWB Fax PWB Trouble
Detail Cancel with 26-39 Laser Diode APC trouble Copy Lamp Lighting ... CCD Drive Circuit Dirt on White Plate for Scanning White Level No Connection CPU and ASIC Copy Lamp Drive Circuit Mirror Home Mirror sensors
"U2-04" "U4-00" "U4-02" "U4-03" "U4-12" "U5-00" "U5-01" "U5-02" "U5-11" "U5-16" "F1-00" "F1-02" "F1-04" "F1-05" "F1-06" "F1-14" "F1-16" "F2-31" "F2-32" "F2-33" "F2-35" "F2-37" "EE-EU" "EE-EL"
EEPROM fault Communication problem between copier and duplex assy. Duplex alignment motor trouble Duplex rear edge plade motor trouble Duplex drive trouble Communication problem between copier and ADF ADF registration sensor ADF exit sensor fault ADF paper feed drive fault ADF fan motor drive fault Communication problem between copier & sorter Sorter transport motor drive fault Sorter bin sensor fault Sorter bin home sensor fault Sorter bin motor drive fault Sorter take out sensor fault Sorter grasping motor drive fault Image density sensor fault Drum mark sensor fault Grid voltage correction problem Grid voltage correction problem Drum mark sensor fault Undertoned Overtoned
Paper feed into the Manual feed when printer is pulling paper off paper tray Don't feed paper in the manual feed unless requested See 23 30 Open Cover Install Toner Cartridge Check the Switch activator (hangs down on left side of Top Cover) Check output voltages on the low voltage power supply. See Page 2-19 in the service manual Replace the high voltage power supply Replace system cable 2 (NOTE: the HVPS and system cable 2 can be checked by checking continuity across J14-5 and J14-6 and activating the switch on the HVPS) Replace the system board 31 Change Paper Paper size requested by the software is different than the installed paper Install the correct size paper and change size setting to match Software setup System board
31 Change Envelope Envelope size requested by the software is different than installed paper Install the correct size envelope and change size setting to match Software setup System board
35 Paper Error See 23 36 Load Paper See 23 37 Stop Command Received Press Start/Stop to clear Software setup Software drivers System board
40 System Board Failure Replace system board 41 Requested Font Not Available Install requested font and try again (font card or software) Software setup problem Defective font card Defective system board
42 Requested Font not Available See 41 43 Font Card Error Font card removed with power turned on. Cycle power Defective font card Defective system board 44 Font Card Error See 43 45 Downloaded Font Error Software setup Software drivers System board 46 Download Character Error See 45 47 Language Error Normal Mode (IBM) Unsupported card installed Defective card Defective system board Postscript Mode Make sure that Postscript is selected on printer and computer Make sure that a Postscript font card is being used Defective font card Defective system board
54 Serial Error Check serial configuration settings (printer and computer) Communication cable I/O card in Computer System board
55 Font Error See 45 89 Output Tray Full (4029-04x only) Remove paper from output tray Check flag operation Replace the card photo sensor Replace the cable Replace the system board
900 System Board Failure Remove options and try again (NOTE: when removing the Postscript board, you must replace the 2 IBM ROMs) If the printer now works, replace options one at a time to test them Replace system board Defective system board 910 Font Card Failure Reseat font card Defective font card Defective system board 920 Fuser not up to temperature Check resistance of the fuser, lamp, thermofuse, thermistor Low voltage power supply There is no reliable check, other than to exchange the part out System cable 1 Check for continuity Fuser power cable Check for continuity System board 921 Fuser not up to Temperature See 920 922 Fuser not up to Temperature See 920 923 Fuser Over Temperature See 920 930 Mirror Motor (not up to speed) Reseat cables between the print head and the system board Defective print head Defective cables Defective system board
931 Mirror Motor speed detect error See 930 932 Mirror Motor speed detect error See 930 940 Laser Beam detect failure See 930 941 Laser beam detect failure See 930
950 System Board Failure See 900 960 Memory Error See 900 970 Fan not turning Reseat cables between the fan and the system board Replace the fan Replace the cables Replace the system board
980 System Board Failure See 900 990 System Board Failure See 900
HITACHI AR-C150/250/C160/270
UTILITY-METER COUNT
Make sure the copy button is lit up--hold down. You will get 2 readings, 1 for color, 1 for black & white. Now make sure the print button is lit up, hold down. You will get 2 readings, 1 for color, 1 for black & white. Add all 4 together to get total.
ARC260M
Go to the custom settings key and go to total count - Print this screen to get accurate readings
SF2010
Press Menu key until custom setting is displayed press OK key, Press up arrow key until Total Count is displayed. Press OK Press up arrow key until Display total count shows. Press OK and display will show Total Count. AR-P350/450
AR280, 285, 287, 335, 405, 505, 507, 235, 275, 336, 337, 407,M208, M350, M450, M280 ARM550, M620, M700, M237, M277 AR650/651/800/810 SF2030, 2035, 2040, 2050, 2052, SD3062, 2060, SD4085, AR5132
Manual counter on machine beside Op Panel HOLD DOWN SCROLL KEY, OR Press the clear key, interrupt key, and clear key again. Enter key operator code (their code is 5 digits--most are 00000) Enter 29 (the total count will be displayed), When finished, press the Clear All key.
AR168S, AR168D
Make sure machine is in the copy mode. Press Menu Key - Press < key until total count appears in the display -Press Enter key and count will be displayed