Quick Reference

What's new in BlackBerry Enterprise Service 10 version 10.1

Install and upgrade
Install all core components and consoles on one computer: You only need to run one setup application to install the components that allow you to manage BlackBerry devices, iOS devices, and Android devices. The setup application automatically installs BlackBerry Management Studio, the BlackBerry Device Service, the Universal Device Service, and BlackBerry Web Desktop Manager. You also can choose to install the consoles and the core components on separate computers. Install BlackBerry Enterprise Service 10 with BlackBerry Enterprise Server 5: BlackBerry Enterprise Service 10 supports installation on a computer that hosts BlackBerry Enterprise Server 5.0 SP4. Migration path:You can upgrade to BlackBerry Enterprise Service 10 from the following BlackBerry Enterprise Service 10 components: BlackBerry Device Service 6.2 Universal Device Service 6.2 MR1 and later

BlackBerry Enterprise Service 10 does not support upgrading both the BlackBerry Device Service and Universal Device Service when these products are both installed on the same server. Consolidate ports for managing iOS devices and Android devices: BlackBerry Enterprise Service 10 no longer requires you to open inbound ports in your organization's firewall to send activation and management traffic to iOS devices and Android devices. Activation and management traffic for devices takes place over outbound-initiated, bi-directional port 3101, as it does for BlackBerry 10 devices and BlackBerry PlayBook tablets.

Server and components

High availability: High availability uses redundant hardware and software to maintain functionality when elements of a system stop responding. High availability helps you to minimize downtime by providing redundant BlackBerry Enterprise Service 10 components with an integrated health management system. Incorporating high availability into the BlackBerry Enterprise Service 10 is the fastest way for you to restore BlackBerry Enterprise Service 10 functionality in the event of a critical component failure.

Device management
Manage BlackBerry 10 devices with a work space only: To enable compliance for secure, government, and regulated environments, you can designate all information on BlackBerry 10 devices as work information. The work space only activation option gives your organization full control over devices. There are additional IT policies that you can use to control how a BlackBerry 10 device accesses network resources. Control which BlackBerry 10 and BlackBerry PlayBook devices can access Microsoft ActiveSync: Gatekeeping allows you to block unauthorized devices from configuring Microsoft ActiveSync to connect to your organization's infrastructure and access work email. You can configure Microsoft Exchange to block devices from using Microsoft ActiveSync unless the

711-08734-123 10.1

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Quick Reference
devices are explicitly added to an allowed list in Microsoft Exchange. Using gatekeeping in BlackBerry Enterprise Service 10 lets you control which devices are added to the allowed list. When a device is added to the allowed list, a user can access work email and other information on the device.

Administration consoles
Reporting dashboard: Reporting dashboards allow you to have a high-level overview of your user and device information. For example, you can see a breakdown of the number of devices in your organization by carrier. You can hover over or click on specific data points in a dashboard to see more detailed information, and you can export the information to a .csv file for further analysis. Single sign-on: You can configure BlackBerry Enterprise Service 10 to allow you to automatically log in to BlackBerry Management Studio, the BlackBerry Device Service, the Universal Device Service, and BlackBerry Web Desktop Manager without needing to re-enter your username and password. BlackBerry Enterprise Service 10 licensing: Organizations must purchase new licenses before they can activate users in the BlackBerry Enterprise Service 10. In BlackBerry Management Studio you can manage licenses and view detailed information for each license type, such as usage and expiration. BlackBerry Enterprise Service 10 uses the following new license types: EMM - Corporate - You can activate BlackBerry 10 devices, BlackBerry PlayBook tablets, Android devices, and iOS devices. EMM - Corporate for BlackBerry - You can activate BlackBerry 10 devices and BlackBerry PlayBook tablets.

Delete Users in BlackBerry Management Studio: You can delete a user from BlackBerry Enterprise Service 10 in BlackBerry Management Studio. This allows you to remove a user across all administration consoles of BlackBerry Enterprise Service 10.

2013 Research In Motion Limited. All rights reserved. BlackBerry, RIM, Research In Motion, and related trademarks, names and logos are the property of Research In Motion Limited and are registered and/or used in the U.S. and countries around the world.Android is a trademark of Google Inc.. Microsoft and Microsoft ActiveSync are trademarks of Microsoft Corporation. All other trademarks are the property of their respective owners. This documentation is provided "as is" and without condition, endorsement, guarantee, representation or warranty, or liability of any kind by Research In Motion Limited and its affiliated companies, all of which are expressly disclaimed to the maximum extent permitted by applicable law in your jurisdiction.

2013 Research In Motion Limited. All Rights Reserved.

711-08734-123 10.1