JAMES ALLAN HENDERSON

Jah.email@yahoo.com 310.339.6956 Orange, CA 92867

GENERAL MANAGEMENT EXECUTIVE, LEAN MANUFACTURING

Seasoned General Management Executive & Multi-Site Operations Leader with 15+ years of experience directing, analyzing, and improving operations. Skilled Operational Strategist with demonstrated success leading impactful turnaround initiatives that maximize profitability, increase efficiency, and enhance productivity. Communicative mentor who builds, instructs, and guides top-performing teams.

AREAS OF EXPERTISE
GENERAL MANAGEMENT STRATEGIC PLANNING BUSINESS DEVELOPMENT OPERATIONS MANAGEMENT PROCESS IMPROVEMENT COST REDUCTION BUDGETARY MANAGEMENT P&L MANAGEMENT LEAN MANUFACTURING SALES GROWTH SAFETY CUSTOMER RELATIONS STAFF TRAINING & DEVELOPMENT MULTI-SITE LEADERSHIP

PROFESSIONAL EXPERIENCE

NATIONAL ENVELOPE CITY OF INDUSTRY, CA & KENT, WA

The largest privately-held manufacturer of envelopes in North America, recently purchased by Cenveo

2013

GENERAL MANAGER-WEST COAST OPERATIONS

Managed the daily operation and process improvements of seven functional cells, with 31 machine operations in a lean manufacturing setting. Oversaw the warehousing, inventory reduction and distribution from two warehouse locations. Provided strategic leadership and coordination of key areas of both manufaturing and sales. Established defined procedures which ensured timely delivery of product, reduced operational costs and increased machine reliability. Improved monthly EBITDA $151K in initial five months thru reduced material costs and improved machine crewing and implementation of continuous run techniques. Reduced conversion waste and material costs 31% by implementing daily scorecards and performance reviews Improved quality performance to best level in three years and then maintained credits of less than 0.3% of sales. Increased production per employee work hour to highest level in two years resulting in improved labor costs by reorganizing the machine crewing and focusing machine production to better correspond to capabilities 2011 to 2012

AMCOR PACKAGING DISTRIBUTION Los Angeles, CA

Australian-based manufacturing company, operating plants in 42 countries with 30K+employees worldwide.

GENERAL MANAGER & CONSULTANT

Oversee day-to-day activities and strategic development efforts for five company manufacturing plants dispersed throughout southern California, including four sheet plants and one folding carton operation. Assure daily productivity and seamless operations. Analyze established processes to identify and address key areas of improvement. Simultaneously direct sales force composed of both direct and external distributor representatives. Formulate sales totals and revenue targets while evaluating key accounts and collaborating on formation of pricing structures. Initially engaged as an independent consultant, providing managerial expertise on a contract basis. Maximized profitability $150K per month by leading acquisition and merger of existing operation to more efficiently capture purchase synergies and revenue growth. Increased efficiency by spearheading integration of four independent facilities into singular, centralized unit to better utilize machine capabilities throughout the complex. Enhanced site safety levels, securing 900K+ incident-free hours by devising and enforcing standardized safety processes, conducting plant audits, and interfacing with production managers to closely monitor improvements. Improved sales margin $394K versus prior year by growing value added sales and determining lower cost methods.

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GEORGIA PACIFIC, LLC. Buena Park, CA
MANAGER OF OPERATIONS
Supervised daily operations, monitored production, and led strategic analysis activities for companys largest packaging operation, generating $130M in sales and 120K tons in production. Championed facility-wide improvement initiatives to enhance efficiency, maximize safety, and increase productivity. Amplified plant profitability 103%, achieving an EBITDA of $6.5M by leading successful turnaround effort for struggling operation. Drove $1.6M material margin improvement and increased market share by supporting the capture of 60 new accounts in one year despite challenging market conditions. Decreased converting costs nearly $1M by implementing sustainable solutions that streamlined machine efficiency and controlled costs year over year. Led improvement from worst quartile to top operation in entire packaging division in terms of plant quality by supporting employee training programs, process monitoring, and increased accountability. 2007 to 2011 American pulp and paper company, one of the worlds leading manufacturers and distributors of tissue, pulp, paper, toilet and paper towel dispensers, packaging, building products, and related chemicals.

SMURFIT STONE CONTAINER CORPORATION Los Angeles, CA

Global paperboard and paper-based packing company, 21K employees.

1996 to 2007

VICE PRESIDENT & REGIONAL MANAGER

Directed operations of company container division throughout the western United States, responsible for $860M in sales spanning 22 facilities and 3.1K+ employees. Spearheaded regional programs to improve existing processes and instill manufacturing excellence through reduced labor costs and more optimal machine productivity. Ensured profitability, driving sales growth throughout region by cultivating existing accounts and prospecting and engaging new business opportunities. Established and assured adherence to budgetary guidelines for all facilities to assure cost-effective and compliant operations. Recruited, coached, and mentored junior management personnel to formulate succession plans and sustain success. Raised sales margin $14.1M compared to industry standard benchmark, drove $28M+ in new account sales, and grew continuing operations sales volume 5.7% through implementation of new revenue-generating initiatives and policies. Lowered fiber cost $23M by leading the development and implementation of optimization program throughout the entire container division. Eliminated $3.25M in fixed expenses by overseeing facility consolidation initiative, simultaneously retaining selected key accounts and increasing revenue despite facility closure. Saved $2M in labor-related costs over two year span by revamping established processes and more efficiently utilizing available assets. Achieved seven consecutive years of improved safety performance culminating in an OSHA incidence record of 0.82 across 15 facilities by empowering employees to lead self directed project teams.

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EARLY CAREER
Previous leadership positions held as a Facility General Manager, Business Development Manager, and a Production Manager. Detailed information available upon request.

EDUCATION
Stanford University Stanford, CA - B.S., M.A., Biology University of California, San Francisco San Francisco, CA - M.S., Physiology

PROFESSIONAL DEVELOPMENT
Advanced Leadership Development, Washington University, St. Louis, MO Lean Manufacturing, Pepperdine University, Irvine, CA SMED and Total Preventative Maintenance, EMS Consulting, Santa Ana, CA