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Value Stream Mapping

In June 2009 edition I wrote about Waste Elimination being the central theme of Lean.
In that article, I discussed about what Value is and what Waste is. Value Stream
Mapping or in short VSM is one of the most important concepts of Lean Manufacturing
which helps businesses in identifying the waste(s) thereby identifying opportunities for
improvement and make plans to improve the flow by eliminating waste and hence
reducing total lead time.

So, what is VSM? It consists of mapping all activities or process steps involved in both
material flow and information flow and analysing all steps and identifying the wastes
associated. At the bottom of the VSM, a value adding analysis is done to calculate
the % of value added activities. It will be surprising to see that, most businesses will
have a value adding % of below 5. Obviously there are some exceptions depending on
the industry you are in. The challenge is to eliminate or minimise as much of waste or
non-value adding steps so that the % of value addition goes up and this we call as
productivity improvement, as the efforts which were wasted earlier will be used for
adding value. This process can be applied to any process, including manufacturing,
supply chain or services.

A Value Stream is defined as the set of all actions (both value added and non-
value added) required in bringing a specific product or service from raw
material through to the customer.

There are 8 steps in Value Stream Management:


1. Commit to Lean
2. Choose a Value Stream
3. Learn about Lean
4. Map the current state
5. Determine KPI’s
6. Map the future state
7. Create an improvement plan
8. Implement the plan

PO Box 24499 Royal Oak Auckland-1345 New Zealand


Ph: 64 21 173 1060; Email: info@solutions4productivity.com
Web: www.solutions4productivity.com
A value stream could be simply a product (if the business produces just a handful of
products) or a family of products which go through the same sequence of operations
and the same resources.

The best way to draw a VSM is to take a walk on the plant floor by identifying all steps
involved (do not use standard set of data as you may be surprised to see what else
happens there), and by challenging every step. Many steps are only necessary
because of the way firms are organised and previous decisions about assets and
technologies. Begin at the shipping end and walk upstream; collect the data such as
Cycle times, changeover times, WIP, value-adding time, uptime of machines,
transportation, scrap rate, first pass yield, material travel distance etc.

Draw a current state map using VSM icons (for a set of icons used please visit:
http://www.solutions4productivity.com/admin/Downloads/Symbols%20Used%20in%2
0VSM.pdf ). Draw using paper and pencil or a white board as you will make numerous
changes. Once the material and information flows have been drawn, identify the 8
types of wastes, and then calculate value-adding and non-value adding times for each
step of the process. Finally, calculate the % of value-adding by dividing the value-
adding time by the total lead time.

Once you have identified the waste(s), it is a question of eliminating it or minimising it.
Draw a future state map to show an improved process. Use the Lean tool kit details
from the July edition of New Zealand Engineering News. The future state map is the
next ideal state, but doesn’t mean that it will be the perfect one. As George
Koenigsaecker points out in the video, “What Lean Means”, waste is like an onion
having many layers and one can not see all the layers of waste in one go. Peel or
eliminate one layer of waste, you will be able to see the next layer. You peel the next
layer and you will see the next layer below and so on. The more you do, the better you
get at it and it is all about Kaizen or Continuous Improvement.

VSM is used to reduce the total lead time, i.e., from the time customer places an order
to the time the product or service is delivered, by introducing a smooth process flow
which helps in matching the pace of demand with the pace of production, so that you
are not producing too much or too less. You can create cells to improve work flow,
introduce Kanban systems to reduce WIP, or improve the uptime of equipment by
reducing changeover times etc. All the opportunities identified will become projects on
their own and you need to set up task teams to work on these projects to eliminate
the wastes identified. When all the identified opportunity projects are complete, it is
time to take stock of the then existing condition and looking at drawing the next future
state map and so on. Please remember that, this is NOT a one time activity. The more
you do it the better your operations will be…i.e., Waste Free.

PO Box 24499 Royal Oak Auckland-1345 New Zealand


Ph: 64 21 173 1060; Email: info@solutions4productivity.com
Web: www.solutions4productivity.com

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