Quality Management System Manual

Docu. Title Dept. Code Docu. No "ssue # $ 600013 MAXOP-QMS-05

01

Responsibility & Authority Department E ecti!e Date

Re!ision # :

Quality System
12.08.03 00

RESPONSIBILITY AND AUTHORITY MANAGING DIRECTOR (M.D) 1. Overall incharge of the company 2. Establishing the Quality policy. 3. Ensuring that Quality policy is understood and implemented at all levels of the organisation. 4. Approving Quality Manual and procedure on Management evie!. evie!" #usiness $lan % &ontract

'. (efining the responsibility " authority and interrelationship of personnel at )or*s +ead , -unctional +ead. .. $roviding the identified resources. /. 0dentification of ne! pro1ect mar*et and product. 2. 3ominates the Management epresentative.

4. 0dentify % 3ominates the customer representative. 15. &hairman of the Management evie! &ommittee" responsible for assessing suitability % effectiveness of the 6uality systems 11. &hairman of #usiness $lan &ommittee 7#.$.&.8" responsible for formulation and revie! of #usiness $lan. 12. 9a*ing the strategic initiatives for employee development for company:s development.

MANAGEMENT REPRESENTATIVE: %repared & Appro!ed &y

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Quality Management System Manual

Docu. Title Dept. Code Docu. No "ssue # $ 600013 MAXOP-QMS-05
01

Responsibility & Authority Department E ecti!e Date

Re!ision # :

Quality System
12.08.03 00

1. Establishing" implementation % maintenance of 6uality system. 2. Ensuring a timely revie! of 6uality system for effective implementation. 3. eporting to the management on the progress of 6uality system % the non; conformities observed during audits

4. Ensuring corrective % preventive action on 6uality system related non;conformities. '. $repare annual audit plan for all departments. .. $repare Audit schedule and conduct internal audit of all the departments. /. $repare 3& :s7 3on &onformity report8 for the non;conformities observed during internal audit. 2. &o;ordinate !ith the respective department for closure of all 3& :s comes out during internal and e<ternal audit. 4. &onduct Management evie! meeting 7M M8 6uarterly.

15. ecord the minutes of M M and circulate to the members. 11. Member secretary to the Management 12. Member of #usiness $lan committee. 13. 9o interact !ith e<ternal agencies li*e certification bodies" customer:s representatives !hile on audit % consultants. evie! Meeting.

CUSTOMER REPRESENTATIVE 1. 9o interact !ith customer regarding their re6uirements. %repared & Appro!ed &y "ssued &y

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Quality Management System Manual

Docu. Title Dept. Code Docu. No "ssue # $ 600013 MAXOP-QMS-05
01

Responsibility & Authority Department E ecti!e Date

Re!ision # :

Quality System
12.08.03 00

2. 9o approach customers for their feedbac*. 3. &onveying the customer feedbac* to all concerned in the Ma<op. 4. 9o ensure that the processes adopted in Ma<op are designed *eeping in vie! the customer focus.

HOD (FINANCE)

Deptt. Code: 6

1. All financial activities7 not under the previe! of 6uality system audits8 but financial data has to be sho!n that it is being analysed and action being ta*en. 9hese financial ratio:s !ill help to improve internally. %repared & Appro!ed &y "ssued &y

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MD %age 3 of 1

Quality Management System Manual

Docu. Title Dept. Code Docu. No "ssue # $ 600013 MAXOP-QMS-05
01

Responsibility & Authority Department E ecti!e Date

Re!ision # :

Quality System
12.08.03 00

2. Member management revie! committee % #usiness plan committee. 3. &reating budget for the department and integrate !ith company:s budget.

DIRECTOR (MAR"ETING) 1. &ontract evie! for e<isting and 3e! products.

Deptt. Code: 6

##

2. E<plore for ne! business from e<isting or ne! customers. 3. Member of A$Q$ team. %repared & Appro!ed &y "ssued &y

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MD %age ! of 1

Quality Management System Manual

Docu. Title Dept. Code Docu. No "ssue # $ 600013 MAXOP-QMS-05
01

Responsibility & Authority Department E ecti!e Date

Re!ision # :

Quality System
12.08.03 00

4. Member of Management

evie! Meeting.

HOD ( E$CISE % DISPATCH ) 1. evie! customer re6uirements !.r.t dispatches .

Deptt. Code: 6

&

2. (ocumentation including invoicing !ith respect to out going consignments. 3. Maintain customer files !.r.t. dispatches. 4. Ensure proper loading of out going consignments. '. Maintain accounts of all customer supplied products. %repared & Appro!ed &y "ssued &y

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MD %age 5 of 1

Quality Management System Manual

Docu. Title Dept. Code Docu. No "ssue # $ 600013 MAXOP-QMS-05
01

Responsibility & Authority Department E ecti!e Date

Re!ision # :

Quality System
12.08.03 00

.. 9o ensure the timely submission of the correct returns % reports to E<cise (eptt. /. 9o chec* and submit the duty dra!bac* documents after getting certified by &hartered Accountant. 2. 9o meet saturatory re6uirement by laisoning !ith e<ternal bodies. 4. Member of Management evie! Meeting.

HOD ( ENGINEERING % DESIGN) A

Deptt. Code: 6

'

1. $repare , =et prepared dra!ings of the component received from customer. 2. &o;ordinate !ith 9ool oom for preparation of 3e! (ies" >igs,-i<tures" =auges re6uired for the ne! component. 3. $repare Master list of all (ra!ings and E<ternal source documents received from customer or prepared in house. 4. 0ssue control of all dra!ings, E<ternal source documents to respective documents. '. A$Q$ % $$A$ activities for all 3e! developed components. .. $reparation of (ra!ings of all =aues" >igs" -i<tures and 9ools. /. &o;ordinate !ith 9oolroom and production department for trial of dies. 2. &o;ordinate !ith ?td. oom for preparation of reports of samples of 9rial. 4. ?ubmission of samples to customer !ith $$A$ documents. 15. &o;ordinate !ith customer representative for approval of samples. 11. +andover all the documents to production and QA after components approved by customer. %repared & Appro!ed &y "ssued &y

MR

MD %age 6 of 1

Quality Management System Manual

Docu. Title Dept. Code Docu. No "ssue # $ 600013 MAXOP-QMS-05
01

Responsibility & Authority Department E ecti!e Date

Re!ision # :

Quality System
12.08.03 00

12. &o;ordinate !ith production and QA department for mista*e proofing in the process control. 13. Maintain the files related to customer documents. B 14. $reparation of responsibilities of subordinates. 1'. $repare development plan for subordinates for their development. 1.. 0dentify training needs for their subordinates. 1/. 9o do the performance evaluation of their subordinates C 23.Member of A$Q$ team. 24.Member Management evie! &ommittee" to update management about the points !here improvement is needed.

Deptt. Code: 6

MANAGER (UALITY ASSURANCE A 1. $repare inspection std for incoming" in process % final inspection. 2. Audit the process at all stages li*e in process" incoming % final as per inspection std. 3. 0nform the +.O.( production in case 3on;conformity is observed in in process % -inal inspection by raising &orrective % $reventive Action eport. 4. 0n case the 3on;conformity is observed in #ought out components inform to purchase department through 3on conformity report. '. 9a*e corrective and preventive action from +.O.( production for the 3on;conformity. .. Audit the supplier Quality system in co;ordination of $urchase department. /. $repare supplier Quality ating. 2. ecord customer &omplaints received from the customer in customer complaint register. 4. $repare &ounter Measure eport for all &ustomer &omplaints. 15. $repare the trends of re1ection $$M both for in house and customer end on (aily and Monthly #asis. 11. Maintain" (evelop and implementation of a system of ?$& % M?A. 12. Authority to stop production if necessary" to correct Quality problems. %repared & Appro!ed &y "ssued &y

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Quality Management System Manual

Docu. Title Dept. Code Docu. No "ssue # $ 600013 MAXOP-QMS-05
01

Responsibility & Authority Department E ecti!e Date

Re!ision # :

Quality System
12.08.03 00

13. =rant deviations observing merits,(emerits. 14. evie! the &ustomer ?atisfaction 0nde<. 1'. (ecision of e6uipment related to 6uality % raise the re6uirement. 1.. =ive comments on (ie performance % its correction. 1/. evie! procedures of Quality related processes. 12. Monitor activities of ?tandard oom. 14. Monitor the activities of Quality system. B 25. 9raining regarding product 6uality to all concerned. 21. $roviding training as and !hen directed for some sub1ect !here management understand your *no!ledge. 22. Manage administrative functions of department. 23. $repare departmental ob1ectives. 24. (evelopment of plan of subordinates for their development. 2'. $repare responsibilities of subordinate. 2.. 9o do the performance evaluation of subordinate. 2/. 0dentify the training needs of subordinates. C 22. Member of A$Q$ team. 24. Member Management evie! &ommittee" to update management about the points !here improvement is needed. HOD PRODUCTION Deptt. Code: 6 ) 1.$repare the )or* 0nstruction for all processes li*e (ie,M,c setting" 9rimming" -etling" &leaning" (rilling and $rocess standards. 2. eceive daily production plan from $$& % achieve the plan. 3.$repare countermeasure report for shortfalls in achieving the plan. 4.@tiliAe the resources li*e Man" Machine % Materials efficiently % effectively. '.Ensure proper +ouse Beeping at all $rocess ?tages. ..Ensure % maintain process control at production stages. /. evie! on daily basis the re1ections at in house % customer end along !ith +.O.( Quality. 2.$repare location % identification of 9ools % (ies. 4.$repare corrective % preventive action for re1ections,re!or* on daily basis. 15.$repare re1ection note of material on daily basis. 11.Ensure identification and traceability of product at all stages. 12.Maintain number of shorts produced by each die in history card. 13.$repare trends of productivity on daily % monthly basis. 14.&ontinuous upgrade the manufacturing system to ensure product 6uality % reliability. 1'.Maintain the stoc* of )0$ as per inventory norms. 1..$repare the list of machines under preventive maintenance. 1/.0dentify the process instruments for calibration. %repared & Appro!ed &y "ssued &y

MR

MD %age 8 of 1

Quality Management System Manual

Docu. Title Dept. Code Docu. No "ssue # $ 600013 MAXOP-QMS-05
01

Responsibility & Authority Department E ecti!e Date

Re!ision # :

Quality System
12.08.03 00

12.0n case of any re6uirement raise the indent. 14.(ecision of e6uipment related to production % raise the re6uirement. 25. evie! procedure of production related processes. 21.-or doing continuous improvement give suggestion and encourage employees to give suggestions. 22.Manage administrative functions of department. 23.$repare departmental ob1ectives. 24.(evelopment of plan of subordinates for their development. 2'.$repare responsibilities of subordinate. 2..9o do the performance evaluation of subordinate. 2/.0dentify the training needs of subordinates. 22.Member of A$Q$ team. 24.Member management revie! committee.

HOD MAINTENANCE A

Deptt. Code: 6

1. $repare a master list of all e6uipments available in company and give its identification 3o. to it. 2. $repare predictive and preventive maintenance schedule of machines of all processes and utilities. 3. $lan" (o and Monitor the predictive and preventive maintenance of machines and utilities as per plan. 4. $repare list of critical spares of Machines and utilities. '. Maintain minimum inventory of all critical spares of machines and utilities. .. $repare chec*list for preventive maintenance of machines and utilities. /. eceive brea*do!n intimation of machine from production and get it repaired. 2. Maintain machine history card of all machines and utilities. 4. Analysis the brea*do!n trend of machines and utilities on monthly basis. 15. &o;ordinate !ith e<ternal agency for calibration of process instruments li*e Ammeter" Coltmeter" $r. =auges" $yrometers etc. 11. Maintain the records of calibration of process instruments. 12. Maintain the po!er generation, po!er consumption summary. 13. Maintain the (iesel procurement % consumption record. 14. evie! the procedure for maintenance related processes.

%repared & Appro!ed &y

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Quality Management System Manual

Docu. Title Dept. Code Docu. No "ssue # $ B 1'. $reparation of responsibilities of subordinates. 1.. $repare development plan for subordinates for their development. 1/. 0dentify training needs for their subordinates. 12. 9o do the performance evaluation of their subordinates. C 14. Member of M M Meeting. 600013 MAXOP-QMS-05
01

Responsibility & Authority Department E ecti!e Date

Re!ision # :

Quality System
12.08.03 00

HOD PPC A

Deptt. Code:

1. eceive customer schedules of the month. 2. $repare % monitor customer !ise sales of the month. 3. $repare the monthly re6uirement of a! Material *eeping in vie! the minimum inventory norms as per customer schedules. 4. $repare monthly production plan *eeping in vie! the sales target of the month. '. $repare daily production plan and monitor it. .. Maintain the inventory levels of stoc*s at 0ncoming" 0n process and -inal stage. /. evie! the shortage list of items on daily basis. 2. &o;ordinate !ith Engineering and $roduction departments to increase the $roductivity. 4. Monitor the dispatches as per customer schedule and prepare countermeasure in case there is short fall. B 15. $reparation of responsibilities of subordinates. 11. $repare development plan for subordinates for their development. 12. 0dentify training needs for their subordinates. %repared & Appro!ed &y "ssued &y

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MD %age 10 of 1

Quality Management System Manual

Docu. Title Dept. Code Docu. No "ssue # $ 600013 MAXOP-QMS-05
01

Responsibility & Authority Department E ecti!e Date

Re!ision # :

Quality System
12.08.03 00

13. 9o do the performance evaluation of their subordinates. C 14. Member of M M Meeting.

(UALITY+PROCESS ENGINEER:

Deptt. Code$ '(((('

1. -irst piece approval of product during initial setup of the process and give clearance for production. 2. Audit the process as per 0nprocess 0nspection standard and maintain the 0n $rocess 0nspection eport. 3. 0nform the Quality +ead and $roduction Engineer in case problem observed in product and process during production. 4.Maintain D; bar charts for the critical characteristics.

'.(isplay and maintain the Eimit sample at all the stages of the process. ..Cerification of re1ection and $reparation of re1ection report on daily basis. /.$repare the countermeasure of all the re1ections !ith assistance of Quality +ead. 2.Authority to stop the production if necessary to correct 6uality problem after discussion !ith +.O.( 7QA8.

%repared & Appro!ed &y

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MD %age 11 of 1

Quality Management System Manual

Docu. Title Dept. Code Docu. No "ssue # $ 600013 MAXOP-QMS-05
01

Responsibility & Authority Department E ecti!e Date

Re!ision # :

Quality System
12.08.03 00

STANDARD ROOM ENGINEER:

Deptt. Code$ '(((('

1. $repare the master list of all the 0nspection Measuring 0nstrument. 2. $repare the calibration schedule of all the instruments. 3. &o;ordinating !ith e<ternal Agency for calibration of instruments. 4. Maintain the records of calibration. '. Ma*e layout inspection report of component for approval of (ie. .. Ma*e dimensional report of the component during $$A$ submission. /. $reparation of 2. evalidation schedules of =auges" 9ools" >igs and -i<ture.

evalidation of =auges" 9ools" >igs and -i<ture and maintain their record. ecord and up*eep of instruments available in ?td oom.

4. Maintain"

15. $utting the calibration stic*er. 11. &ontrolling the use of 3on;conforming instruments. %repared & Appro!ed &y "ssued &y

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MD %age 12 of 1

Quality Management System Manual

Docu. Title Dept. Code Docu. No "ssue # $ 600013 MAXOP-QMS-05
01

Responsibility & Authority Department E ecti!e Date

Re!ision # :

Quality System
12.08.03 00

HOD STORES A 1. 2. 3. 4. '. .. /.

Deptt. Code: 6

eceive the material as per delivery schedules for supplier. Cerify the 6uantity and documents as per challan ,#illed Qty. $repare M 3 and offer material for inspection to QA. Maintain stoc* register for all the items. $rovide location and identification of all items in the store. 0ssue material to concerned departments as per daily production plan. ?end bac* re1ected items to suppliers along !ith re1ection,debit note in co;ordination !ith finance. 2. $repare inventory of stores as and !hen decided as per company policy. 4. Ensure proper storage of material in store. 15. $repare shortage list of items on daily basis. 11. Maintain -0-O in the store % *eep record of self life material. 12. evie! procedure of stores related processes. B 13. $reparation of responsibilities of subordinates. 14. $repare development plan for subordinates for their development. 1'. 0dentify training needs for their subordinates. C 1'. Member of M M Meeting.

%repared & Appro!ed &y

"ssued &y

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MD %age 13 of 1

Quality Management System Manual

Docu. Title Dept. Code Docu. No "ssue # $ 600013 MAXOP-QMS-05
01

Responsibility & Authority Department E ecti!e Date

Re!ision # :

Quality System
12.08.03 00

HOD TOOLROOM A

Deptt. Code : 6

#)

1. $repare list of approved (ies,Moulds. 2. $repare preventive maintenance schedule of (ies,Moulds. 3. $repare chec*list for preventive maintenance of (ies. 4. (o preventive maintenance of dies as per schedule. '. $repare and maintain (ie history card. .. eceive brea*do!n slip of dies from production and repair the dies. /. &o;ordinate and monitor the activities of preparation of 3e! (ie,9ool from e<ternal sorce. 2. 9rial the ne! mould in co;ordination !ith production department. 4. Cerify and approved the die after receiving layout inspection report from QA. 15. Modify the die in case there is non;compliance of dimensions of the sample. 11. Maintain proper house*eeping in the 9ool oom. B 12. $reparation of responsibilities of subordinates. 13. $repare development plan for subordinates for their development. 14. 0dentify training needs for their subordinates. C 1'. Member of M M Meeting.

%repared & Appro!ed &y

"ssued &y

MR

MD %age 1! of 1

Quality Management System Manual

Docu. Title Dept. Code Docu. No "ssue # $ 600013 MAXOP-QMS-05
01

Responsibility & Authority Department E ecti!e Date

Re!ision # :

Quality System
12.08.03 00

(UALITY ENGINEER (FINAL INSPECTION) 1. Ensure the -inal product 6uality as per customer re6uirement.

Deptt. Code$ '(((('

2. $repare -inal 0nspection re1ection report and verification of re1ections on daily basis. 3. $repare $areto graph on monthly basis for re1ection !ith assistance of QA +ead. 4. 0nform to Quality +ead and $rocess Quality engineer in case problem observed. '. $ac*ed audit to be done as (oc* Audit schedule. .. 0mplementation and maintain record of ?$& % M?A. /. Maintain &ustomer &omplaint egister.

2. $repare $reventive and corrective action for the customer complaint. 4. 0mplement the $reventive and corrective action for the customer complaint.

%repared & Appro!ed &y

"ssued &y

MR

MD %age 15 of 1

Quality Management System Manual

Docu. Title Dept. Code Docu. No "ssue # $ 600013 MAXOP-QMS-05
01

Responsibility & Authority Department E ecti!e Date

Re!ision # :

Quality System
12.08.03 00

SECTION INCHARGE (P%A) :

Deptt. Code: 6

1. 9o prepare manpo!er budget and get M.(.:s approval. 2. 9o ensure right type and 6uality of man po!er in the company. 3. 9o identify the training needs of the employees % arrange training through e<ternal , internal source % assess its effectiveness through feedbac* system. 4. 9o implement appraisal system !hich ensure fair evaluation of employees performance and ma*e effective tool for employees development. '. $eriodic !ages survey and give feedbac* to M.(. .. 9o revie! % update personnel policy and ensure its effective implementations. /. 9o ma*e $ % A functions proactive to ensure harmonious employees relations through !elfare measures and other such motivational methods. 2. 9o ensure adherence to factory" safety and environment regulatory re6uirements. 4. 9o compile the 9raining needs identified for all the employees. 15. OrganiAing in;house or e<ternal training programmes for the identified training needs of the employees. 11. &ompilation of the training feedbac* received from the participants and the 9raining Evaluation from +O(, ?.0 for the training imparted to the employee. 12. $reparation and finalisation of salaries , !ages and co;ordination of payments 13. Adherence of labour la!s and maintaining of labour relations. 14. 9o *eep the data ban* of #io;data:s. 1'. 9o *eep the detailed list of all the employees including their bac*ground 1.. 9o liaison !ith =overnment deparment. 1/. Member Management evie! &ommittee and #usiness $lan committee.

%repared & Appro!ed &y

"ssued &y

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MD %age 16 of 1

Quality Management System Manual

Docu. Title Dept. Code Docu. No "ssue # $ 600013 MAXOP-QMS-05
01

Responsibility & Authority Department E ecti!e Date

Re!ision # :

Quality System
12.08.03 00

SECTION INCHARGE PURCHASE

Deptt. Code:

1. $reparation of $urchase Order 7$.O8 for productive and capital items. 2. eceive monthly schedule of a! material from $$&. a! material.

3. ?end and monitor delivery schedules of suppliers of 4.

eceive 6uotation from atleast t!o or more sources and get it approved from =M operations and then release $.O to them.

'. $repare list of Approved suppliers. .. &o;ordinate !ith QA for supplier audits and upgradation. /. $repare delivery rating of all suppliers on si< monthly basis. 2. egularly monitor the indent of items from all departments.

4. &o;ordinate !ith suppliers for 3on;conformity of items and follo! the countermeasure report. 15. Beep record and control of dra!ing" ?tandards given to supplier for development,supply of items. 11. Member of M M Meeting.

%repared & Appro!ed &y

"ssued &y

MR

MD %age 1" of 1

Quality Management System Manual

Docu. Title Dept. Code Docu. No "ssue # $ 600013 MAXOP-QMS-05
01

Responsibility & Authority Department E ecti!e Date

Re!ision # :

Quality System
12.08.03 00

SECTION INCHARGE (MIS)

Deptt. Code:6

1. (evelopment of information applications in oracle using developer 2555 % designer 2555. 2. M $ , E $ pac*age selection % implementation of modules to start !ith "?tores" -inance" $ersonnel % then other departments respectively. 3. ?trengthen further computer net!or* at MADO$ % other e<pansion units for the financial year 4. 0n;house training " both at basic level and advance level to end user:s at MADO$ '. 9raining on Eatest 0.9 products for self and other M0? staff .. Assistance in mar*eting as and !hen re6uired

%repared & Appro!ed &y

"ssued &y

MR

MD %age 18 of 1