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5 Installation Guide
ii
Edition
OpenText RightFax 10.5. This document was last updated June 27, 2012.
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Contents
Chapter 1
Hardware and Software Requirements ............................ 5 OpenText Knowledge Center .........................................................5 Fax Server Requirements ................................................................5 SQL Requirements and Information .............................................7 Virtualization Support .......................................................................8 FaxUtil Legacy Support ...................................................................9 Fax Board Requirements.................................................................9 Phone Line Requirements...............................................................9 What Is Installed on the RightFax Server?.................... 11 RightFax Software.......................................................................... 11 RightFax Configuration Programs .............................................. 11 RightFax Services .......................................................................... 14 RightFax Registry Entries ............................................................. 14 RightFax Client Applications ....................................................... 14 Upgrading RightFax Server Software ............................. 15 Upgrade Information...................................................................... 15 Running the RightFax Server Upgrade ..................................... 16
Chapter 4
Installing RightFax Server Software ...............................19 New Installation Overview ............................................................19 Updates may be available .............................................................19 Before Installing .............................................................................20 Preparation Steps for Installing RightFax..................................20 Using RightFax with an Existing SQL Server ...........................22 Adding an Exception to the Windows Firewall ........................25 Uninstalling the RightFax Server .................................................25 Installing RightFax Web Applications.............................27 IIS server requirements .................................................................28 Installing Web Applications..........................................................29 URL for RightFax Web applications ......................................... 30 Configuring Web Access Session Timeout Period ............... 30 Configuring RightFax Web Delivery ...........................................31
Chapter 2
Chapter 5
Chapter 3
iii
iv
Chapter 6
Installing RightFax Client Applications.......................... 33 RightFax Client Computer Requirements .................................35 Upgrading the RightFax Client Applications ............................35 Before You Begin............................................................................35 Installing the Client Applications................................................ 36 Installing the SOAP Client............................................................37 Creating an Automated Client Install or Uninstall ...................37 Configuring Windows 2008 Terminal Services to Support RightFax Client Sessions...........................................................43 Installing and Configuring the Shared Services Module 45 Overview ...........................................................................................45 Server Topology ..............................................................................45 System Requirements....................................................................47 Installing RightFax Servers to Share a SQL Database..........47 Performing Daily Maintenance .....................................................51 Upgrading and Adding Fax Channels, User Licenses, and Optional Components.................... 53 Checking for Installed Components...........................................53 Upgrading the RightFax Server License................................... 54 Licensing Brooktrout SR140 Channels ....................................55
Chapter 7
Chapter 8
Chapter 1