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Uproar over
exploding iPhones
PARIS: Half a dozen new cases sisting the exploding screen cases
of “exploding iPhones” emerged were “isolated incidents”.
in France on Wednesday, as Ap- The US technology giant,
ple faced an official inquiry and which has sold 26 million iPhones
calls to come clean over possible and 200 million iPods to date, said
risks linked to its wildly popular it been informed of the French
smartphone. cases, but would not comment
An 80-year-old pensioner until it had examined the dam-
from the Paris suburbs said on aged phones.
Wednesday his iPhone screen “We are aware of these reports
cracked up in his hands, a day and we are waiting to receive the
after a supermarket watchman iPhones from the customers. Until
claimed he was hurt in the eye we have the full details, we don’t
when his screen suddenly shat- have anything further to add,”
tered this week. said Alan Hely, head of commu-
Ten French consumers have nications at Apple Europe.
now come forward saying their But France’s official competi-
iPhone screens exploded or tion, consumer affairs and fraud
cracked without explanation, watchdog has launched an inves-
according to an AFP tally, includ- tigation to find out whether the
ing a first case in mid-August in Apple smartphone could pose a
which a teenager suffered an eye threat to consumers.
injury. Apple is accused of trying Maxis Communications Bhd
to hush up 15 cases of iPod music (Maxis), the distributor of iPhones
players heating up and bursting in Malaysia, has declined to com-
into flames in the United States ment on the matter. “We cannot
and in one similar British case, comment on the product as there
all apparently due to overheated are guidelines regarding this,”
lithium ion batteries. said Maxis head of public relations
None of the incidents has Catherine Leong. Meanwhile
caused a serious injury but Apple the public relations manager of
was forced to defend the safety of Apple Malini Mitra said that the
its flagship smartphone before the company does not have any com-
European Union this month, in- ments for now. – Agencies