Questionnaire for the

preparation of an offer

TV INDIA PRIVATE LIMITED

APPLICATION
Intended certification: (Tick mark as applicable)

Certification according to ISO 9001:2008

Certification according to ISO 14001:2004
Certification according to OHSAS 18001:2007
Certification according to HACCP / BRC / FAMIQS /IFS / BRC IOP
Certification according to ISO 22000 / FSSC 22000
Certification according to ISO 27001/ISO 20000-1 / ISO 22301
Certification according to En16001:2009
Certification according to ISO /TS 29001

Certification of an integrated management system:

ISO 9001:2008 and ISO 27001:2005

ISO 9001:2008, ISO 27001:2005 and 20000-1:2011

ISO 27001:2005 and ISO 22301:2012

ISO 22301:2012 and ISO 20000-1:2011

Any other combination

CERTIFICATION / RE CERTIFICATION
( Tick Mark which is applicable )

TV INDIA PRIVATE LIMITED

801, Raheja Plaza I, L.BS Marg,
Ghatkopar (W), Mumbai 400 086
Tel : 022-66477000 Fax : 022-6647009
E-Mail: mumbai@tuv-nord.com

Visit us at www.tuvindia.co.in

QF-01

Rev. 07/06.11

Page 1 of 6

Questionnaire for the

preparation of an offer

This questionnaire is intended as a self-description of your company. The

questionnaire helps TV India Pvt Ltd to estimate the scope of and
resulting effort involved in the performance of a certification
I.

General Questions

Company:

Serole Technologies

Unit

IT Services and Software Solutions

Corporate/ Legal Entity

Serole Technologies Pty Ltd

Type of Business: IT Services

Total number of staff: 50
Addresss: Serole Technologies Pty Ltd
NSW 2060
Head Office:

U1, 177-199, Pacific Highway, North Sydney,

Sydney Australia _______________________________________ _______

Top Management
Name:

Pradeep Nayani

Phone:

+61-1300197071

Email:

Fax:

+61-02-81881436

Pradeep.nayani@serole.com

CISO (Chief Information Security Officer)

Name / Dept.:
Phone:
Email:
Accreditation Desired

ArunVivek
+61 413331985

Fax:

+61-02-81881436

Arun.Vivek@Serole.com
DAkkS (TGA)

NABCB

Others

Consultancy By
Scope of Management System: (Text on certificate, description of activities
regarding products or services, e.g.: design, production and sales of)
Accreditation and Certification of Standard ISO/IEC 27001 and 20000 to align with
global Standards of best practice information security management.
Requesting Auditor independently assess important areas of Serole operation and
approve the scope of certification and review Seroles ISMS at regular intervals
seeking clarification and evidence that our goals and obligations are met and then
report on the status.
QF-01

Rev. 07/06.11

Page 2 of 6

Questionnaire for the

preparation of an offer

______________________________________________________
______________________________________________________
______________________________________________________
Please attach Organization Chart
Please attach simple process flow chart.

II.

Basic Questions

IT Purchase: IT purchasing department is to procure all necessary materials needed

for production or daily operation of Serole. Purchasing department is currently being
managed by the delivery department and is also charged with responsibility of
continuously evaluating whether it is receiving these materials at the best possible
price in order to maximize profitability. We communicate with alternate vendors,
negotiate better pricing for bulk orders or investigate the possibility of procuring
cheaper materials from alternative sources as part of their daily activities.
B. Does the company have Design responsibility?

yes

no

If no : ( Who is responsible):
C Number of employees

Site 1

Site 2

at the individual sites:(use separate sheet for

additional sites)
TOTAL
Of which working in management/administration
:
research/development/desi
gn
- production
- quality, inspection and
testing:
- sales:
- other, (e.g. Purchase,
Stores, field staff,
laboratory staff, etc.):
QF-01

Rev. 07/06.11

10
10
10
5

Page 3 of 6

Head
Office

Questionnaire for the

preparation of an offer

- contract Labourers
For additional site information, submit an annex
D. No. of sites / subsidiaries:

10

___________________________________________

Addresses of sites / subsidiaries/

warehouse/ Regional Offices / Branch
Offices /Sales offices**

No. of employees
Regular Others*

Comments

* other employees (subcontractors, part-timers, etc.)

**do these Offices carry out any activities which are to be audited ( Contract Review,
Purchasing, Servicing, Training, Storage/ Godowns).
E. Operation of temporary sites (e. g.: building sites, projects): Yes No
No. of temporary locations:__________ ( Please attach the list with location, activity,
employees)
Outsourced Processes ( if any) ___________________________________________________
F.

Has the company and/or have the sites been certified against any Management
System Certification? If yes, then specify e.g. ISO 9001, ISO 14001, OHSAS (by
which Certification Body, and Validity of the Certificate ( Please attach
copy of the certificate)

Is the environmental management system / OHSAS integrated into an existing

certified management system? (e. g.: ISO 9001, TS 16949)?
Yes

No

G. Information on Shift is Mandatory

Site I
No. of Employees not in Shift
No. of Employees in First Shift
No of Employees in Second Shift
No. of Employees in Third Shift

QF-01

Rev. 07/06.11

Site II

Head Office

Page 4 of 6

Questionnaire for the

preparation of an offer

We herewith confirm the completeness and accuracy of the information given above
and in any annexes which may be attached. We agree that this information may be
stored for the purposes of drafting an offer and processing any resulting order or
transactions.

Place/Date

Name, Function

Signature*)

*) Mandatory only if it is hard copy.

Annex III (Information Security Standards)

Description of the organization groups / Locations referring to the
certification of the ISMS:
Number of locations: ___________________
Location
in
certificat
ion
scope
(LOC)

Full postal address

Serole Technologies Pty Ltd U1, 177-199,

Pacific Highway, North Sydney, NSW 2060

Total
Manpowe
r
(contract
ual/payro
ll)
50

Application
development
& maintenance staff

40

Details about IT-installation in the organisation:

QF-01

Rev. 07/06.11

Page 5 of 6

Questionnaire for the

preparation of an offer

LO
C

Workstatio
ns/Laptops/
PC

Servers

Legal
requir
ement
s

40 Laptops

No. of Servers and type of

servers: 5
Networks : 2 Switches and 3
Routers
Applications: Accounting
System, HR System
Access Control: LDAP
Authentication using the SSL
certificate.
Physical Access: Managed
Building Corporate using
electronic swipe Card.

Sector
specific
risk

Network
&
encryptio
n
technolo
gy
Interfaces
and
Informatio
n
Transfer/E
xchange is
done via
secure
gateway
and all
systems
are SSL
enabled.

Details on the IT-security relevance of the company

Please state the important IT-security aspects at each location

Please list out the applicable legal, statutory and regulatory requirements for your
organization.

ure
We herewith confirm the completeness and accuracy of the information given above

Place/Date
Name, Function
*) Mandatory only if it is hard copy.

QF-01

Rev. 07/06.11

Signature*)

Page 6 of 6