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Contents
Introduction................................................................................................................. 1 Forthcoming: October through December, 2013.................................................. 2
Business Ethics and Corporate Social Responsibility.............................................................. 2 Consumer Behavior............................................................................................................................ 3 Corporate Communication.............................................................................................................. 3 Economics.............................................................................................................................................. 4 Entrepreneurship and Small Business Management.............................................................. 7 Environmental and Social Sustainability for Business Advantage..................................... 8 Finance and Financial Management...........................................................................................10 Financial Accounting and Auditing............................................................................................10 Industry Profiles.................................................................................................................................11 International Business......................................................................................................................14 Marketing Strategy...........................................................................................................................15 Quantitative Approaches to Decision Making........................................................................16 Selling and Sales Force Management........................................................................................18 Service Systems and Innovations in Business and Society.................................................19 Supply and Operations Management........................................................................................21 Supply Chain Management...........................................................................................................22 The Babson College Entrepreneurship Research Conference...........................................22
Recently Published.................................................................................................... 23
Corporate Communication............................................................................................................23 Corporate Governance....................................................................................................................23 Economics............................................................................................................................................23 Entrepreneurship and Small Business Management............................................................25 Environmental and Social Sustainability for Business Advantage...................................26 Finance and Financial Management...........................................................................................26 Financial Accounting and Auditing............................................................................................27 Human Resource management and Organizational Behavior.........................................27 Information Systems........................................................................................................................28 International Business......................................................................................................................28 Managerial Accounting...................................................................................................................28 Marketing Strategy ..........................................................................................................................29 Principles of Responsible Management Education...............................................................29 Public Relations..................................................................................................................................31 Quantitative Approaches to Decision Making........................................................................31 Service Systems and Innovations in Business and Society.................................................32 Strategic Management....................................................................................................................32 Supply and Operations Management........................................................................................32
Published in 2012...................................................................................................... 18
All Collections Included
Ordering Information............................................................................................... 43 See Back Page For Our Digital Libraries Information 800.632.0880 Business Expert Press iii
Introduction
October 1, 2013 Business Expert Press was established in 2008 and is now used by hundreds of thousands of faculty, students, and practitioners. We have over 400 authors who translate real-life business experiences into teaching tools, and serve as curriculum-oriented, cost-effective alternatives to high-priced textbooks. By the end of 2013, we will have published about 235 books, all of which keep that original goal of concise, practical treatments of the topics taught in MBA programs. Our Digital Libraries (2010, 2011, 2012 and 2013) continue to be the most popular product from BEP, offering unlimited simultaneous use; downloadable PDFs; the ability to upload any book to learning management systems; automatic citations with copy/paste functions; free MARC records, with OCLC numbers; and DOIs, abstracts, and keywords created for each book. Thank You!
Forthcoming
Responsible Corporate Communication
A Values-Based Approach By David L. Remund In an increasingly competitive and fast-paced economy, communication cannot be a function delegated to the public relations department. Its every leaders responsibility to communicate openly, honestly and responsively. Very few people in business have an appreciation for, and understanding of, their essential role in communication, both in terms of employee engagement and meaningful public dialogue. Every leader controls some information, data and feedback. How should they manage that power in this digital age when anything can leak in a heartbeat? That is the question at the heart of this book. This book will serve executives and emerging business leaders across multiple industries and representing a full spectrum of functional disciplines. It will be a solid resource, as well, for those enrolled in MBA and executive development programs. Upper-level undergraduate students would also benefit.
Publication Date: December 2013 Print ISBN: 978-1-60649-754-8 $43.95 Ebook ISBN: 978-1-60649-755-5 $19.95 Pages: 150 COLLECTION: Business Ethics and Corporate Social Responsibility
Publication Date: December 2013 Print ISBN: 978-1-60649-646-6 $43.95 Ebook ISBN: 978-1-60649-647-3 $19.95 Pages: 120 COLLECTION: Consumer behavior
Forthcoming
Persuasive Business Presentations
Influencing Decision Makers to Take Action By Gary May Business life is about persuasion. Effective managers advance their careers by identifying problems, developing solutions, and persuading decision makers to provide the support and resources necessary to make things happen. This book focuses on a specific presentation context: a problem-solution persuasive presentation to decision makers delivered in a conference room environment. Such presentations occur at every level in an organization. Therefore, team leaders, supervisors, managers, and executives can all benefit from learning how to design and deliver powerful presentations that move decision makers to take action. The author blends his extensive business experience with current research on persuasion to provide a practical, applied approach to using the problem-solution pattern. An integrated case study provides examples for each step in the process. The end result is a useful, actionable guide that will help professionals from every field make a difference in their organization.
Publication Date: December 2013 Print ISBN: 978-1-60649-468-4 $43.95 Ebook ISBN: 978-1-60649-469-1 $19.95 Pages: 160 COLLECTION: Corporate Communication
Monetary Policy
Purposes, Practices, Effectiveness By Shahdad Naghshpour Undoubtedly, what happens to the economy affects the lives of the citizens of a country, and often the lives of people in other countries around the globe. In addition to natural disasters two things affect the economy more than anything else: monetary and fiscal policies. Fiscal policy and monetary policy represent forms of government intervention to influence market performance. Fiscal policy relates to government spending and revenue collection; monetary policy relates to the supply of money, which is controlled by factors such as reserve requirements and interest rates. This book covers monetary policy. It is part of a projected two volume set covering fiscal and monetary policies. The two volumes will be written to be complimentary to but independent of each other.
Publication Date: December 2013 Print ISBN: 978-1-60649-724-1 $43.95 Ebook ISBN: 978-1-60649-725-8 $19.95 Pages: 250 COLLECTION: ECONOMICS
Forthcoming
The Economics of Crime
By Zagros Madjd-Sadjadi Too often students in economics emerge with a clear grasp of theory, but precious little ability to apply that theory, especially in the area of microeconomics. They are left with a model that they believe is relevant solely to market mechanisms, when it is in fact suited for inquiry into all avenues of rational choice. At the same time, there is a uniform belief that criminals are plagued by psychological, physiological, or sociological deficiencies that can be remedied only through incarceration or institutionalization. Neither formulation is satisfactory as an exemplar to the general population about how they should be thinking about crime. Workers, employers and managers alike have a stake in effective public policy designed to reduce criminality. This book will attempt to guide readers to understand. By understand incentive mechanisms affect criminal behavior. Business managers may use this information either to reduce criminal activity in their own enterprises or to understand how unethical business decisions affect the wider society.
Publication Date: November 2013 Print ISBN: 978-1-60649-582-7 $43.95 Ebook ISBN: 978-1-60649-583-4 $19.95 Pages: 200 COLLECTION: Economics
Publication Date: November 2013 Print ISBN: 978-1-60649-746-3 $43.95 Ebook ISBN: 978-1-60649-747-0 $19.95 Pages: 250 COLLECTION: Economics
Forthcoming
A Beginners Guide to Economic Research and Presentation
By Jeffrey A. Edwards Unlike other books which take a descriptive approach to the subject, the book employees a step-by-step approach to the teaching of how to conduct, write up and present economics research. Conducting good research is critical to any student of economics. Writing good research papers is equally important--yet many students have not been given the proper tools to convey cogently the results of their research. A Beginners Guide to Economic Research and Presentation is intended to address and redress this need. This book is literally a stepby-step approach to the first-time writing of an undergraduate or MBA level research paper in the field of economics. The primary audience for this book is those students who have conducted research or written a research paper. In particular, Undergraduate business majors (especially those students majoring or minoring in economics), MBA and graduate students in economics. Most books concerned with research writing are broadly applied, they dont lay out a particular path to conducting research. A Beginners Guide to Writing and Presenting Economics Research provides precise details on all aspects of research writing, including how many Power Point slides one should prepare for presentations and how much content should be on each slide. In short, unlike other books, this book provides a specific approach to conducting research, writing a paper, and presenting its material.
Publication Date: November 2013 Print ISBN: 978-1-60649-832-3 $43.95 Ebook ISBN: 978-1-60649-833-0 $19.95 Pages: 180 COLLECTION: Economics
Publication Date: December 2013 Print ISBN: 978-1-60649-706-7 $43.95 Ebook ISBN: 978-1-60649-707-4 $19.95 Pages: 100 COLLECTION: Economics
Forthcoming
Basic Cost Benefit Analysis for Assessing Local Public Projects
By Barry P. Keating and Maryann O. Keating CBA is an attempt to fully account for all costs associated with a new proposal along with a detailed calculation of specific private and public benefits. Properly employed, CBA is simply a method for assessing a proposal prior to a collective decision by calculating net benefits relative to an alternative project or the default option of doing nothing. Cost benefit analysis (CBA) guidelines exist in the form of highly theoretical, mathematically complex handbooks published by international and national organizations. These reports are generally beyond the scope of local decision makers entrusted with evaluation of small municipal projects. This work is an attempt to fill the gap between national and international manuals, on the one hand, and the need of local officials to perform or interpret CBA studies out-sourced to consultants, on the other. Because standard statistical packages, spreadsheets, and graphical analyses are more accessible than at any previous time, CBA, as a tool, is more accessible for informing decisions made in the public interest. We assume that there is some optimal amount for public good provision that reflects, to the degree possible, resident taxpayers willingness to pay. Our goal is four-fold: to discuss the economic underpinnings of cost benefit analysis, to address measurement problems associated with shadow pricing of public goods, to outline potential pitfalls for the nonspecialist, and, finally, to present and explain a CBA template in reference to three cases relevant to local government decision making.
Publication Date: December 2013 Print ISBN: 978-1-60649-636-7 $43.95 Ebook ISBN: 978-1-60649-637-4 $19.95 Pages: 200 COLLECTION: Economics
Publication Date: December 2013 Print ISBN: 978-1-60649-704-3 $43.95 Ebook ISBN: 978-1-60649-705-0 $19.95 Pages: 200 COLLECTION: Economics
Forthcoming
Fiscal Policy
Purposes, Practices, Effectiveness By Shahdad Naghshpour Undoubtedly, what happens to the economy affects the lives of the citizens of a country, and often the lives of people in other countries around the globe. In addition to natural disasters two things affect the economy more than anything else: monetary and fiscal policies. Fiscal policy and monetary policy represent forms of government intervention to influence market performance. Fiscal policy relates to government spending and revenue collection; monetary policy relates to the supply of money, which is controlled by factors such as reserve requirements and interest rates. The study of these policies is normative in nature because fiscal and monetary policies do not necessarily impact everyone equally or in the same way. In other words, not everybody loses or gains equally as the result of fiscal and monetary policies. Nevertheless, there are non-normative economic theories that explain the expected outcome of specific fiscal or monetary policies.
Publication Date: December 2013 Print ISBN: 978-1-60649-722-7 $43.95 Ebook ISBN: 978-1-60649-723-4 $19.95 Pages: 250 COLLECTION: Economics
Healthcare Entrepreneurship
By Rubin Pillay The primary aim of this book is to fill the gap in the emerging sub discipline of Healthcare Entrepreneurship. The proposed book is conceptually innovative as there are currently no substantive books that expose students to the theory, process and practice of entrepreneurship by individuals and organizations within the health care context. Given the emerging nature, the growing importance of the sub discipline, and the subtleties and nuances that are unique to this sector, this book can serve as the primary resource for academic programs in healthcare entrepreneurship as well as organizations that wish to embrace this approach in an effort to transform their organizations. This book will provide the rationale and business case for an entrepreneurial approach to the transformation of the health sector as well the potentially high rewards that may accrue from such an approach. It will present a framework for students and practitioners to understand and learn the entrepreneurial process within different business contexts a new venture, existing organizations, for profit or not for profit organizations, as well as within public or private health sectors. Accordingly, the book will be divided into four broad segments: rationale, concepts, contexts, and case studies. The book offers a presentation of new and adapted models that contextualize entrepreneurship to healthcare, a strong focus on opportunity recognition and opportunity assessment in the healthcare sector and end of chapter short cases.
Publication Date: December 2013 Print ISBN: 978-1-60649-514-8 $43.95 Ebook ISBN: 978-1-60649-515-5 $19.95 Pages: 250 COLLECTION: Entrepreneurship and Small Business Management
Forthcoming
IT Sustainability for Business Advantage
By Brian Moore IT Sustainability for Business Advantage speaks to modern managers in all functions as well as to IT professionals. Implementing an effective IT sustainability strategy is essential for organizations pursuing sustainability as a means of business advantage and this book shows how to do it. The critical first step is getting clear about the ends of the IT sustainability program--the mission must be to further the companys sustainability objectives and strategic intents should include: 1) Making IT operations as sustainable as possible; 2) Partnering with other functions to leverage IT in making their business processes more sustainable and to grow the business; and 3) Building a culture of sustainability within the IT organization. The next step is to implement strategies to achieve these ends and the book explores the ways and means of doing this. These include industry best practices on how to apply the processes, techniques, and technologies related to Green IT and IT for Sustainability (ITfS). They also include techniques for change management and building social capital.
Publication Date: November 2013 Print ISBN: 978-1-60649-415-8 $43.95 Ebook ISBN: 978-1-60649-416-5 $19.95 Pages: 250 COLLECTION: Environmental and Social Sustainability for Business Advantage
A Primer on Sustainability
In the Business Environment By Ronald M. Whitfield and Jeanne McNett This book will take a broad look at the ways in which the concept of sustainability is being applied in the business context. It answers the question, What does Sustainability mean to the way we practice business? A key characteristic is its concise, readable, comprehensive treatment of the complex issues sustainability raises for the business world. The goal of the book is to provide the reader an introduction to knowledge and skills they need to help organizations understand and act upon the principles of sustainability. The reader will also gain a deeper understanding of the relationships among business, society, and the environment. The approach of this book is to examine a variety of market failures and how different businesses choose to respond to them. It will explore strategies to correct these market failures with improved product innovation, entrepreneurial activity, and government action. This book will also explore the techniques and tools of sustainability from a practical, business-oriented perspective. As an introduction to sustainability, this book will function to anchor the Business Expert Press sustainability collection, helping the reader appreciate its coherence and depth. This book is written for an advanced undergraduate and graduate-level business school reader, as well as for their professors. It will also find a readership with science, social science and engineering professors and students for courses on sustainability in those disciplines and with the management practitioner striving to build the competitive advantage sustainability can confer.
Publication Date: December 2013 Print ISBN: 978-1-60649-634-3 $43.95 Ebook ISBN: 978-1-60649-635-0 $19.95 Pages: 180 COLLECTION: Environmental and Social Sustainability for Business Advantage
Forthcoming
Applying Systems Thinking to Understanding Sustainable Business
By Kerul Kassel We live in an increasingly global economy in which the effects of shrunken economies, broadened communication, and widespread meteorological incidents associated with climate change are leaving virtually no one untouched. As a result, a working knowledge of concepts such as the triple bottom line and sustainability, have become mandatory. Systems -thinking is foundational for grasping these concepts and is based on trans-disciplinary theories deriving in part from biology, physics, economics, philosophy, computer science, engineering, geography, and other sciences. Specifically it is the study of systems, including all life forms, climate phenomena, and even in human learning and organizational processes, that regulate themselves through feedback. Corporate sustainability practices are in the midst of becoming a required aspect of the social license to conduct business, and the use of a systems framework provides a coherent and eminently sensible way to comprehend the structure and logic that underlies this transition.
Publication Date: December 2013 Print ISBN: 978-1-60649-419-6 $43.95 Ebook ISBN: 978-1-60649-420-2 $19.95 Pages: 175 COLLECTION: Environmental and Social Sustainability for Business Advantage
Publication Date: December 2013 Print ISBN: 978-1-60649-498-1 $43.95 Ebook ISBN: 978-1-60649-499-8 $19.95 Pages: 140 COLLECTION: Environmental and Social Sustainability for Business Advantage
Forthcoming
Applied International Finance
Managing Foreign Exchange Risk and International Capital Budgeting By Thomas J. OBrien This text is designed for use in a course in an applied international corporate finance for managers and executives. Instead of the encyclopedic approach, the text focuses on the two main issues of interest to managers who deal with overseas operations. The first main issue is how uncertain foreign exchange (FX) rate changes affect a firms ongoing cash flows and equity value, and what can be done about that risk. The second main issue is the estimation of the cost of capital for international operations and the evaluation of overseas investment proposals. Numerous examples of real world companies are used. The text is divided into two parts based on the two main issues. Each part includes a case that unifies the ideas. In Part I, the case company has overseas operations and is faced with ongoing FX exposure in corporate revenues. The decision-maker estimates the FX exposure and considers financial hedging using foreign currency debt and currency swaps. The accounting implications are also considered. In Part II, the case company evaluates a proposal to expand production for a foreign market, with location alternatives being the home country, the foreign market country, or a cheap-labor emerging market country.
Publication Date: November 2013 Print ISBN: 978-1-60649-734-0 $43.95 Ebook ISBN: 978-1-60649-735-7 $19.95 Pages: 150 Finance and Financial Management
Publication Date: October 2013 Print ISBN: 978-1-60649-590-2 $43.95 Ebook ISBN: 978-1-60649-591-9 $19.95 Pages: 180 COLLECTION: Financial Accounting and Auditing
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Forthcoming
Accounting Fraud
Maneuvering and Manipulation, Past and Present By Gary Giroux Scandals relating to manipulation and fraud have dominated much of the history of business and the accounting profession in America since its founding. Crooks, corruption, scandals and panics have been regular features of the business landscape ever since, with regulations and the expansion of financial disclosure, auditing, and regulatory agencies following major debacles. The importance of this topic is demonstrated by the major accounting and finance scandals of the 21st century, some of the most destructive in our history, including Enron and the multi-trillion dollar real estate crises. This pair of scandals has an extensive number of companions (if less severe and not as well known). The types of violations, causes, and results are equally valid and continue to be of concern today. This short book reveals the signs that suggest financial corruption in organizations and proposes remedies to contain it and prevent its recurrence. It can be used as a supplementary source in introductory financial accounting courses (elementary and intermediate), accounting- and finance-related MBA courses, and business history; or it can be used as part of forensic accounting and fraud detection for continuing education. In addition, it can be useful for accounting and finance professionals wanting exposure to financial disclosure issues and other accounting risks, along with executives looking to expand their knowledge of accounting fraud and risk areas.
Publication Date: December 2013 Print ISBN: 978-1-60649-628-2 $43.95 Ebook ISBN: 978-1-60649-629-9 $19.95 Pages: 150 COLLECTION: Financial Accounting and Auditing
Publication Date: October 2013 Print ISBN: 978-1-60649-510-0 $43.95 Ebook ISBN: 978-1-60649-511-7 $19.95 Pages: 175 COLLECTION: Industry Profiles
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Forthcoming
A Profile of the Farm Machinery Industry
Helping Farmers Feed the World By Dawn Drake The farm machinery industry, though dominated by three large companies, is a complex sector of the global manufacturing economy that encompasses many smaller manufacturers as well. While contributing a small percentage to gross world product, it is vitally important to another key sector of the economy agriculture. Consequently, the recent rise in global crop prices has allowed the industry to be more resilient than other mature manufacturing sectors, like automobiles. The proposed book will provide a concise but comprehensive look at the farm machinery industry: its history, organization, competitors, and the challenges and opportunities the industry faces as a result of regulations, globalization and outside market forces. This will be done as a means of understanding a crucial building block to the success of agricultures ability to feed the expanding world population.
Publication Date: December 2013 Print ISBN: 978-1-60649-442-4 $43.95 Ebook ISBN: 978-1-60649-443-1 $19.95 Pages: 150 COLLECTION: Industry Profiles
Publication Date: December 2013 Print ISBN: 978-1-60649-500-1 $43.95 Ebook ISBN: 978-1-60649-501-8 $19.95 Pages: 150 COLLECTION: Industry Profiles
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Forthcoming
A Profile of the Furniture Manufacturing Industry
Global Restructuring By Susan M. Walcott The furniture industry has played an important role in the history of the United States as a bellwether for manufacturing. This sector continues to be a major manufacturing employer in the US and around the world through its utilization of a global production network. Types of furniture range from household (indoor and outdoor) to institutional, with particular growth in firms supplying medical and government-related commodities. The industry is highly responsive to economic and fashion trends, but is partitioned into high, medium and low cost segments that reveal different location-al and market responses to changes in these factors. Recent developments indicate that the post-1980s migration of furniture manufacturing to offshore, low labor cost countries has stabilized and shows signs of reshoring in the US for high end customized technologically intensive products utilizing the remaining embedded skilled labor and locally clustered industry components. Businesses that survived the recessionary creative destruction largely adopted lean manufacturing processes and took advantage of newly available, lower cost equipment and buildings to upgrade their production practices, absorbing market from former competitors. New partnerships will be traced with branches and headquarter relocations in Asia, along with cooperative supplier relationships with former U.S. and new foreign companies. Industry survivors adopted practices that could be highly instructive for other manufacturers challenged by globalization to grow stronger by increasing their adaptive capacity.
Publication Date: December 2013 Print ISBN: 978-1-60649-656-5 $43.95 Ebook ISBN: 978-1-60649-657-2 $19.95 Pages: 130 COLLECTION: Industry Profiles
Publication Date: December 2013 Print ISBN: 978-1-60649-536-0 $43.95 Ebook ISBN: 978-1-60649-537-7 $19.95 Pages: 150 COLLECTION: Industry Profiles
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Forthcoming
Business and Investment Opportunities in Emerging Myanmar
By Balbir Bhasin This book is a practical and comprehensive guide to succeeding in doing business and investing in emerging Myanmar. It covers the countrys history, demographics and market size, political environment, economic conditions and industries, legal framework including how to start a business, cultural idiosyncrasies including religious issues, language, beliefs and customs, business etiquette and attitudes, management and working styles, meetings and decision making, and negotiation strategies that work. It identifies the various sectors which are opening up and where opportunities and pitfalls exist. This guide allows for a deeper understanding of the business environment in Myanmar. You will be better able to evaluate the risk factors and make meaningful investment and business decisions to succeed in Myanmar.
Publication Date: December 2013 Print ISBN: 978-1-60649-409-7 $43.95 Ebook ISBN: 978-1-60649-410-3 $19.95 Pages: 125 COLLECTION: International Business
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Forthcoming
Marketing to the Bottom of the Pyramid
Text and Cases By Ramendra Singh Subsistence marketplaces or Bottom of the Pyramid (BOP) markets consist of consumers who live at subsistence levels, especially in developing countries including Brazil, India, and Sub-Saharan Africa. Such markets are believed to be ecologically, economically, and socially sustainable in the long term. Since India has a large-sized bottom of the pyramid market, it makes sense to understand how marketing practices can be tailored using innovative approaches to serve the lowest strata of consumers in our society. However, marketing to BOP consumers has its unique set of challenges. Low levels of literacy and education, high levels of ignorance, low purchasing power, and a constant struggle to make ends meet characterize such markets. According to experts, BOP markets consist of approximately three billion people with less than $2 income per day. But there are paradoxes to consider. For example, one of the worlds poorest nations, Rwanda, has 92% of the nation covered under health insurance for the last 11 years, and premiums cost only about $2 a year. On the contrary, one of the worlds richest nations, the United States has in comparison the most expensive healthcare system, and almost half its people are either uninsured or under-insured. Given the context of subsistence marketplaces, many scholars have emphasized the need for development of the BOP markets in terms of creation of the capacity to consume, development of new goods and services, dignity and choice for the poor, and the importance of developing trust between buyer and seller.
Publication Date: December 2013 Print ISBN: 978-1-60649-399-1 $43.95 Ebook ISBN: 978-1-60649-402-8 $19.95 Pages: 150 COLLECTION: Marketing Strategy
Publication Date: December 2013 Print ISBN: 978-1-60649-642-8 $43.95 Ebook ISBN: 978-1-60649-643-5 $19.95 Pages: 140 COLLECTION: Marketing Strategy
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Forthcoming
Dynamic Customer Strategy
Todays CRM By Jeff Tanner Jr. Marketers, merchandisers, and sales executives alike are struggling with Big Data the data streaming at increasing speeds from myriad channels and options for communicating with customers. The tools are likely to continue to multiply, paralyzing many executives with simply too many choices. Using data from a four-year study, this book provides a process for rigorous decision making, eliminating the paralysis and optimizing decision making for marketing performance. This book is intended for a broad audience including students and professors in graduate business schools, and practicing business executives. The goal is to inform marketing practice and help current and future business leaders navigate through the competitive storms unleashed by technological change.
Publication Date: December 2013 Print ISBN: 978-1-60649-696-1 $43.95 Ebook ISBN: 978-1-60649-697-8 $19.95 Pages: 200 COLLECTION: Marketing Strategy
Publication Date: November 2013 Print ISBN: 978-1-60649-444-8 $43.95 Ebook ISBN: 978-1-60649-445-5 $19.95 Pages: 200 COLLECTION: Quantitative Approaches to Decision-Making
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Forthcoming
Forecasting Across the Organization
By Ozgun Caliskan Demirag, Diane Parente, and Carol L. Putman Forecasting is a critically important tool used in business. Its use is necessary to build budgets, project sales and insure that the operations of a firm are run in an efficient, cost effective fashion. What is often overlooked is the fact that forecasting can be used effectively in a much broader range of applications throughout the organization and, by mastering a few relatively straight forward techniques, middle managers can add forecasting to their tool box of techniques to be used to manage more effectively. Forecasting Across the Organization offers the reader a brief introduction to forecasting--what forecasts are, why they are made, what quantitative tools must be used to carry out a forecast, what types of forecasts can be used and what purposes they serve. This introduction is followed by a section that describes in detail the functional areas throughout an organization that benefit from the use of forecasting and demonstrates the effectiveness of forecasting when used in each of these functional areas.
Publication Date: December 2013 Print ISBN: 978-1-60649-342-7 $32.95 Ebook ISBN: 978-1-60649-343-4 $19.95 Pages: 100 COLLECTION: Quantitative Approaches to Decision-Making
Publication Date: December 2013 Print ISBN: 978-1-60649-492-9 $43.95 Ebook ISBN: 978-1-60649-493-6 $19.95 Pages: 200 COLLECTION: Quantitative Approaches to Decision-Making
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Forthcoming
Decision Analysis for Executives and Managers
Beyond the Coin Flip By Barry Webster When business executives and managers are called upon to make important decisions that could affect the futures of many people, what is the process by which they are made? Is there a step-by-step procedure, is it a matter of intuition and doing what feels right, or is it just a coin flip? This book explains why getting beyond the coin flip is vital to improving the outcome of important decisions, and gives a formal approach for making the decision process more effective, more efficient, and more likely to result in the outcome wanted. The book takes readers on a step-by-step journey through the world of formalized decisionmaking, from start to finish of a decision situation. Each step of the process introduces an aspect of decision analysis, and builds upon the concepts from the previous step. In this way, complexity is gradually added to the process, allowing the new material to be more quickly and easily understood. No previous knowledge of decision theory is necessary, and no mathematical mastery beyond a basic understanding of algebra is required. A careful reading of the book will provide readers with the tools necessary to perform real-world formalized decision analysis activities, as well as tackle specialized topics within decision theory.
Publication Date: December 2013 Print ISBN: 978-1-60649-490-5 $43.95 Ebook ISBN: 978-1-60649-491-2 $19.95 Pages: 200 COLLECTION: Quantitative Approaches to Decision-Making
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Forthcoming
Competitive Intelligence and the Sales Force
How to Gain Market Leadership Through Competitive Intelligence By Joel Le Bon Because of their daily presence in the field and favored relationships with their customers, salespeople are the eyes and ears of their companies. In the new economic war, managers cannot take the chance of not being fully aware of the way they could be threatened by the competition. Yet, organizations face great difficulties to stimulate salespeoples collection and dissemination of competitive intelligence, and to manage market-based intelligence efficiently. This book aims to assist sales and marketing managers in facing such challenges while providing them with action-oriented answers to the following key questions: What kind of information salespeople should collect from the field and how to transform such information into intelligence? How to improve salespeoples competitive intelligence collection and exploitation skills? How to enhance the sales forces commitment to competitive intelligence activities? How to manage and distill market-based intelligence throughout the organization and maintain market leadership? And, how to approach the ethical aspects of competitive intelligence and remain protected against competitors competitive intelligence activities? By leveraging the latest research, practitioners interviews, companies best practices, along with practical tools and guidelines, this book help organizations achieve their market-orientation strategy and maintain a sustainable competitive edge.
Publication Date: December 2013 Print ISBN: 978-1-60649-616-9 $32.95 Ebook ISBN: 978-1-60649-617-6 $19.95 Pages: 125 COLLECTION: Selling and Sales Force Management
Service Thinking
The Seven Principles to Discover Innovative Opportunities By Hunter Hastings and Jeff Saperstein Business paradigm shifts are rare. However, the shift to a services-dominant economy and to services-dominant value creation genuinely merits the designation. Almost 80% of GDP in developed economies is attributable to services, and some economists regard products as merely the physical embodiment of service delivery. Yet todays business analysis, business management, business organization, business processes, and business education emerged from manufacturing-dominant logic; the principles of service are often under-served and poorly understood. This results in lost opportunities for growth. Service Science, Management and Engineering (SSME) has been slowly bubbling up and building learning and knowledge in academia for 30 years, with an acceleration in the last ten years. The disciplines, principles, insights and tools of SSME are now ready to transition to the mainstream business world, with transformative effect This book expounds the six principles of Service Science, including the all-important principle of value co-creation (between the producer and the customer, the employee and the hierarchy etc). The book contains compelling examples and clear direction for application. It describes the tools for application of the principles, from modular business architecture (a new form of business organization to achieve absolute advantage) to the global, mobile and social business tools that establish scalable platforms for fast, efficient growth in the service economy for Globally Integrated Enterpriseslarge and small/medium enterprises (SME).
Publication Date: December 2013 Print ISBN: 978-1-60649-662-6 $43.95 Ebook ISBN: 978-1-60649-663-3 $19.95 Pages: 200 COLLECTION: Service Systems and Innovations in Business and Society
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Forthcoming
Service and Service Systems
Provider Challenges and Directions in Unsettled Times By Steve Baron, Philippa Hunter-Jones, and Gary Warnaby Unsettled times can arise from a variety of causes, including ones that are environmental, climatic, economic, social or political in nature. They can result in citizens loss of homes and possessions, jobs, health or mobility. Citizens move from above the level of consumption adequacy, where their behaviors reflect long-term and higher-order needs, to below the level of consumption adequacy, where they are forced into a short-term focus on simple existence. In parallel, services provided by various organizations - utilities, transportation, medical, maintenance, housing, education, broadcasting, national state and local governments may become ineffective or unavailable under such conditions. This book explores the effect of unsettled times on spatial service systems. It describes the scope and breadth of the problem as well as providing solutions by offering original insights from managers of service organizations (especially public services), policy-makers and service system researchers and students. The book briefly introduces the related concepts of consumption adequacy and spatial service systems. The impact of these issues for spatial service systems is analyzed, implications discussed, the lessons to be learned and conclusions will be drawn on the actions needed to build spatial service system resilience for future occurrences. The potential for this book is interdisciplinary, and could be relevant not only for business/management courses, but also in the areas of public administration and also economic geography.
Publication Date: December 2013 Print ISBN: 978-1-60649-576-6 $43.95 Ebook ISBN: 978-1-60649-577-3 $19.95 Pages: 120 COLLECTION: Service Systems and Innovations in Business and Society
Service Mining
Framework and Application By Wei Lun (Allen) Chang Information technology and the discipline of service science have changed the way we think about, develop and deliver service and services. This book will introduce a novel concept, service mining, to address several research areas from the viewpoints of technology, modelbuilding, management, and application. Service mining is defined as a systematical process including; service discovery, service experience, service recovery and service retention to discover unique patterns and exceptional values within the existing service pool. The goal of service mining is similar to data mining, text mining or web mining. All aim to detect something new from the base being mined. Service mining targets the service pool. What distinguishes service mining from data or text mining is the concept service itself. The goals of this book are to develop the concept of service mining and identify the possible applications of it. The contribution is to furnish a roadmap of service mining to researchers, managers, and marketers in service sectors.
Publication Date: December 2013 Print ISBN: 978-1-60649-574-2 $32.95 Ebook ISBN: 978-1-60649-575-9 $19.95 Pages: 120 COLLECTION: Service Systems and Innovations in Business and Society
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Forthcoming
Project Management Made Easy
A Practical Guide for Executives and Professionals By Nand Dhameja, Vijay Aggarwal, and Ashok Panjwani Project Management Made Easy is a lucid description of project management, its significance and project classifications. It covers project life cycle, cash flows estimation, project formulation, appraisal techniques, project financing, project implementation and net-work techniques. The book does not go into the theoretical and conceptual details. It focuses instead on the practical aspects of project management in the same simple and systematic way that professionals and senior executives prefer to be briefed on techniques whose implementation is pertinent to improvement in their organizations. The book will be useful for post-graduate students for their course on project management. For senior executives involved in or interested in project management and also for professionals, the book will be an interesting and easy read. The book will have universal applicability because projects are a necessity for every enterprise.
Publication Date: December 2013 Print ISBN: 978-1-60649-668-8 $43.95 Ebook ISBN: 978-1-60649-669-5 $19.95 Pages: 200 COLLECTION: Supply and Operations Management
Publication Date: December 2013 Print ISBN: 978-1-60649-768-5 $43.95 Ebook ISBN: 978-1-60649-769-2 $19.95 Pages: 200 COLLECTION: Supply and Operations Management
21
Forthcoming
The Management and Improvement of Business Processes
Approaches, Models, Techniques By Kaushik Sengupta Companies rely upon the concepts of business process management to improve efficiency and services in their delivery processes and methods. With the focus and interest in supply chain management, the boundaries for BPM have expanded from internal processes within a company to external processes encompassing a companys supply chain partners. From this perspective, the need for professionals and current students to understand the concepts of BPM has never been higher. In addition, while the manufacturing sector was the place where the initial BPM implementations occurred, other sectors have, over time, progressed to a better understanding of the same needs for more efficient business processes in their respective business environments including service sector organizations. This title considers this multi-sector requirement for a better understanding of the concepts in business process improvement by providing tools and techniques required for successful implementation. It argues that the techniques of BPM are applicable to a variety of types of organizations and business enterprises. The presentation is primarily qualitative but quantitative tools are a necessary part of BPM and they are introduced as needed in the discussion. The book presumes a basic understanding of these tools on the part of readers; for readers needing review of these concepts an appendix is provided in the book.
Publication Date: December 2013 Print ISBN: 978-1-60649-462-2 $43.95 Ebook ISBN: 978-1-60649-463-9 $19.95 Pages: 200 COLLECTION: Supply and Operations Management
Publication Date: December 2013 Print ISBN: 978-1-60649-472-1 $43.95 Ebook ISBN: 978-1-60649-473-8 $19.95 Pages: 150 COLLECTION: The Babson College Entrepreneurship Research Conference
22
Recently Published
Web Content A Writers Guide By Janet Mizrahi
Print ISBN: 978-1-60649-660-2 Ebook ISBN: 978-1-60649-661-9 Pages: 118 $32.95 $19.95
International Economics Understanding the Forces of Globalization for Managers By Paul Torelli
Print ISBN: 978-1-60649-352-6 Ebook ISBN: 978-1-60649-353-3 Pages: 200 $43.95 $19.95
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Recently Published
The Fundamentals of Money and Financial Systems By Shahdad Naghshpour
Print ISBN: 978-1-60649-484-4 Ebook ISBN: 978-1-60649-485-1 Pages: 220 $43.95 $19.95
Economic Decision Making Using Cost Data A Guide for Managers By Daniel M. Marburger and Ryan Peterson
Print ISBN: 978-1-60649-512-4 Ebook ISBN: 978-1-60649-513-1 Pages: 140 $32.95 $19.95
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Recently Published
A Primer on Microeconomics By Thomas Beveridge
Print ISBN: 978-1-60649-421-9 Ebook ISBN: 978-1-60649-422-6 Pages: 226 $43.95 $19.95
Social Entrepreneurship From Issue to Viable Plan By Terri D. Barreiro and Melissa M. Stone
Print ISBN: 978-1-60649-516-2 Ebook ISBN: 978-1-60649-517-9 Pages: 134 $43.95 $19.95
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Recently Published
Launching a Business The First 100 Days By Bruce Barringer
Print ISBN: 978-1-60649-397-7 Ebook ISBN: 978-1-60649-398-4 Pages: 238 $43.95 $19.95
Developing Sustainable Supply Chains to Drive Value Management Issues, Insights, Concepts, and Tools By Robert Sroufe and Steven Melnyk
Print ISBN: 978-1-60649-371-7 Ebook ISBN: 978-1-60649-372-4 Pages: 250 $43.95 $19.95
Strategy Making in Nonprofit Organizations A Model and Case Studies By Jyoti Bachani and Mary Vradelis
Print ISBN: 978-1-60649-385-4 Ebook ISBN: 978-1-60649-386-1 Pages: 70 $43.95 $19.95
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Recently Published
Recovering from the Global Financial Crisis Achieving Financial Stability in Times of Uncertainty By Marianne Ojo
Print ISBN: 978-1-60649-700-5 Ebook ISBN: 978-1-60649-701-2 Pages: 161 $43.95 $19.95
Managing Expatriates A Return on Investment Approach By Yvonne McNulty and Kerr Inkson
Print ISBN: 978-1-60649-482-0 Ebook ISBN: 978-1-60649-483-7 Pages: 160 $43.95 $19.95
Effective Interviewing and Information Gathering Proven Tactics to Improve Your Questioning Skills By Tom Diamante
Print ISBN: 978-1-60649-436-3 Ebook ISBN: 978-1-60649-437-0 Pages: 143 $32.95 $19.95
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Recently Published
Decision Support, Analytics, and Business Intelligence, Second Edition By Daniel Power
Print ISBN: 978-1-60649-618-3 Ebook ISBN: 978-1-60649-619-0 Pages: 165 $43.95 $19.95
Transfer Pricing in International Business A Management Tool for Adding Value By Geoff Turner
Print ISBN: 978-1-60649-348-9 Ebook ISBN: 978-1-60649-349-6 Pages: 98 $32.95 $19.95
Doing Business in China Getting Ready for the Asian Century By Jane Menzies, Mona Chung, and Stuart Orr
Print ISBN: 978-1-60649-344-1 Ebook ISBN: 978-1-60649-345-8 Pages: 230 $32.95 $19.95
Value Creation in Management Accounting Using Information to Capture Customer Value By CJ McNair-Connolly, Lidija Polutnik, and Ricardo Silvi
Print ISBN: 978-1-60649-620-6 Ebook ISBN: 978-1-60649-621-3 Pages: 177 $43.95 $19.95
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Recently Published
Basics of Branding A Practical Guide for Managers By Jay Gronlund
Print ISBN: 978-1-60649-592-6 Ebook ISBN: 978-1-60649-593-3 Pages: 201 $43.95 $19.95
Marketing Strategy for Small- to Medium-Sized Manufacturers A Practical Guide for Generating Growth, Profit, and Sales By Charles France
Print ISBN: 978-1-60649-614-5 Ebook ISBN: 978-1-60649-615-2 Pages: 306 $43.95 $19.95
Customer-Oriented Marketing Strategy Theory and Practice By Tevflik Dalgic and Tulay Yeniceri
Print ISBN: 978-1-60649-520-9 Ebook ISBN: 978-1-60649-521-6 Pages: 160 $43.95 $19.95
Teaching Anticorruption Developing a Foundation for Business Integrity By Agata Stachowicz-Stanusch and Hans Krause Hansen
Print ISBN: 978-1-60649-470-7 Ebook ISBN: 978-1-60649-471-4 Pages: 300 $43.95 $19.95
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Recently Published
Educating for Values-Driven Leadership Giving Voice to Values Across the Curriculum By Mary Gentile
Print ISBN: 978-1-60649-546-9 Ebook ISBN: 978-1-60649-547-6 Pages: 220 $32.95 $19.95
A Practical Guide to Educating for Responsibility in Management and Business By Ross McDonald
Print ISBN: 978-1-60649-714-2 Ebook ISBN: 978-1-60649-715-9 Pages: 170 $43.95 $19.95
Responsible Management Understanding Human Nature, Ethics, and Sustainability By Kemi Ogunyemi
Print ISBN: 978-1-60649-504-9 Ebook ISBN: 978-1-60649-505-6 Pages: 144 $32.95 $19.95
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Recently Published
Crisis Management in the Age of Social Media By Louis Capozzi and Susan Rucci
Print ISBN: 978-1-60649-580-3 Ebook ISBN: 978-1-60649-581-0 Pages: 240 $43.95 $19.95
Decision Analysis for Managers A Guide for Making Better Personal and Business Decisions By David Charlesworth
Print ISBN: 978-1-60649-488-2 Ebook ISBN: 978-1-60649-489-9 Pages: 134 $43.95 $19.95
Business Engineering and Service Design with Applications for Health Care Institutions By Oscar Barros
Print ISBN: 978-1-60649-626-8 Ebook ISBN: 978-1-60649-627-5 Pages: 150 $43.95 $19.95
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Recently Published
Achieving Service Excellence Maximizing Enterprise Performance through Innovation and Technology By Carl M. Chang
Print ISBN: 978-1-60649-544-5 Ebook ISBN: 978-1-60649-545-2 Pages: 125 $43.95 $19.95
Sourcing to Support the Green Initiative By Lisa Ellram and Wendy Tate
Print ISBN: 978-1-60649-600-8 Ebook ISBN: 978-1-60649-601-5 Pages: 124 $43.95 $19.95
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Recently Published
Production Line Efficiency A Comprehensive Guide for Managers, Second Edition By Sabry Shaaban and Sarah Hudson
Print ISBN: 978-1-60649-718-0 Ebook ISBN: 978-1-60649-719-7 Pages: 103 $43.95 $19.95
Designing Supply Chains for New Product Development By Antonio Arreola-Risa and Barry Keys
Print ISBN: 978-1-60649-395-3 Ebook ISBN: 978-1-60649-396-0 Pages: 250 $43.95 $19.95
Project Strategy and Strategic Portfolio Management A Primer By William H.A. Johnson and Diane Parente
Print ISBN: 978-1-60649-596-4 Ebook ISBN: 978-1-60649-597-1 Pages: 138 $43.95 $19.95
An Introduction to Supply Chain Management A Global Supply Chain Support Perspective By Edmund Prater and Kim Whitehead
Print ISBN: 978-1-60649-375-5 Ebook ISBN: 978-1-60649-376-2 Pages: 177 $43.95 $19.95
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Recently Published
Understanding the Dynamics of the Value Chain By William Presutti and John Mawhinney
Print ISBN: 978-1-60649-450-9 Ebook ISBN: 978-1-60649-451-6 Pages: 127 $43.95 $19.95
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Published in 2012
Consumer Cosmopolitanism in the Age of Globalization By Melvin Prince
Print ISBN: 978-1-60649-364-9 EBook ISBN: 978-1-60649-365-6 Pages: 180
Collection: Consumer Behavior
$32.95 $19.95
$32.95 $19.95
Corporate Communication Tactical Guidelines for Strategic Practice By Michael Goodman and Peter B. Hirsch
Print ISBN: 978-1-60649-308-3 EBook ISBN: 978-1-60649-309-0 Pages: 145 $32.95 $19.95
$32.95 $19.95
Communication in Responsible Business Strategies, Concepts, and Cases By Roger N.Conaway and Oliver Laasch
Print ISBN: 978-1-60649-324-3 EBook ISBN: 978-1-60649-325-0 Pages: 185 $32.95 $19.95
$32.95 $19.95
$32.95 $19.95
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Published in 2012
Conversations About Job Performance A Communication Perspective on the Appraisal Process By Michael E. Gordon and Vernon Miller
Print ISBN: 978-1-60649-074-7 EBook ISBN: 978-1-60649-075-4 Pages: 265 $32.95 $19.95
A Profile of the Electric Power Industry Facing the Challenges of the 21st Century By Charles Clark
Print ISBN: 978-1-60649-383-0 EBook ISBN: 978-1-60649-384-7 Pages: 150
Collection: Industry Profiles
$32.95 $19.95
Managing Employee Turnover Dispelling Myths and Fostering Evidence-Based Retention Strategies By David Allen and Phil Bryant
Print ISBN: 978-1-60649-340-3 EBook ISBN: 978-1-60649-341-0 Pages: 124 $32.95 $19.95
A Profile of the Steel Industry Global Reinvention for a New Economy By Peter Warrian
Print ISBN: 978-1-60649-417-2 EBook ISBN: 978-1-60649-418-9 Pages: 214
Collection: Industry Profiles
$32.95 $19.95
How to Coach Individuals, Teams, and Organizations to Master Transformational Change Surfing Tsunamis By Stephen K. Hacker
Print ISBN: 978-1-60649-377-9 EBook ISBN: 978-1-60649-378-6 Pages: 321 $32.95 $19.95
Building Successful Information Systems Five Best Practices to Ensure Organizational Effectiveness and Profitability By Michael Savoie
Print ISBN: 978-1-60649-425-7 EBook ISBN: 978-1-60649-426-4 Pages: 90 $32.95 $19.95
Practical Solutions to Global Business Negotiations By Claude Cellich and Subhash Jain
Print ISBN: 978-1-60649-249-9 EBook ISBN: 978-1-60649-250-5 Pages: 323 $32.95 $19.95
Mastering Self-Motivation Bringing Together the Academic and Popular Literature By Michael Provitera
Print ISBN: 978-1-60649-508-7 EBook ISBN: 978-1-60649-509-4 Pages: 150 $32.95 $19.95
Trade Promotion Strategies Best Practices By Claude Cellich and Michel Borgeon
Print ISBN: 978-1-60649-229-1 EBook ISBN: 978-1-60649-230-7 Pages: 210 $32.95 $19.95
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Published in 2012
Successful Cross-Cultural Management A Guide for International Managers By Parissa Haghirian
Print ISBN: 978-1-60649-120-1 EBook ISBN: 978-1-60649-121-8 Pages: 179
Collection: International Business
As the World Turns... Observations on International Business and Policy, Going International and Transitions By Michael Czinkota
Print ISBN: 978-1-60649-446-2 EBook ISBN: 978-1-60649-447-9 Pages: 116 $32.95 $19.95
$32.95 $19.95
Inside Washington Government Resources for International Business, Sixth Edition By William Delphos
Print ISBN: 978-1-60649-292-5 EBook ISBN: 978-1-60649-293-2 Pages: 303
Collection: International Business
$32.95 $19.95
As I Was Saying... Observations on International Business and Trade Policy, Exports, Education, and the Future By Michael Czinkota
Print ISBN: 978-1-60649-411-0 EBook ISBN: 978-1-60649-412-7 Pages: 118
Collection: International Business
The Emerging Markets of the Middle East Strategies for Entry and Growth By Tim Rogmans
Print ISBN: 978-1-60649-205-5 EBook ISBN: 978-1-60649-206-2 Pages: 127 $32.95 $19.95
$32.95 $19.95
$32.95 $19.95
Essential Concepts of Cross-Cultural Management Building on What We All Share By Lawrence A. Beer
Print ISBN: 978-1-60649-389-2 EBook ISBN: 978-1-60649-390-8 Pages: 177
Collection: International Business
$32.95 $19.95
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Published in 2012
Customer-Driven Budgeting Prepare, Engage, Execute: The Small Business Guide for Growth By Floyd Talbot
Print ISBN: 978-1-60649-429-5 EBook ISBN: 978-1-60649-430-1 Pages: 192
Collection: Managerial Accounting
Business Integrity in Practice Insights from International Case Studies By Agata Stachowicz-Stanusch and Wolfgang Amann
Print ISBN: 978-1-60649-494-3 EBook ISBN: 978-1-60649-495-0 Pages: 277 $32.95 $19.95
$32.95 $19.95
Academic Ethos Management Building the Foundation for Integrity in Management Education By Agata Stachowicz-Stanusch
Print ISBN: 978-1-60649-456-1 EBook ISBN: 978-1-60649-457-8 Pages: 268 $32.95 $19.95
Strategic Marketing Planning for the Small to Medium Sized Business Writing a Marketing Plan By David Anderson
Print ISBN: 978-1-60649-373-1 EBook ISBN: 978-1-60649-374-8 Pages: 96
Collection: Marketing Strategy
$32.95 $19.95
Regression Analysis Understanding and Building Business and Economic Models Using Excel By J. Holton Wilson, Barry P. Keating and Mary Beal-Hodges
Print ISBN: 978-1-60649-434-9 EBook ISBN: 978-1-60649-435-6 Pages: 179 $32.95 $19.95
Expanding Customer Service as a Profit Center Striving for Excellence and Competitive Advantage By Rob Reider
Print ISBN: 978-1-60649-460-8 EBook ISBN: 978-1-60649-461-5 Pages: 153 $32.95 $19.95
Applying Scientific Reasoning to the Field of Marketing Make Better Decisions By Terry Grapentine
Print ISBN: 978-1-60649-367-0 EBook ISBN: 978-1-60649-368-7 Pages: 220
Collection: Marketing Strategy
$32.95 $19.95
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Published in 2012
Working with Excel Refreshing Math Skills for Management By Priscilla Chaffe-Stengel and Donald Stengel
Print ISBN: 978-1-60649-280-2 EBook ISBN: 978-1-60649-281-9 Pages: 134 $32.95 $19.95
The Strategic Management of Higher Education Institutions Serving Students as Customers for Institutional Growth By Hamid Kazeroony
Print ISBN: 978-1-60649-366-3 EBook ISBN: 978-1-60649-103-4 Pages: 173 $32.95 $19.95
Lean Sigma Methods and Tools for Service Organizations The Story of a Cruise Line Transformation By Jaideep Motwani, Rob Ptacek and Richard Fleming
Print ISBN: 978-1-60649-407-3 EBook ISBN: 978-1-60649-408-0 Pages: 125 $32.95 $19.95
Managing for EthicalOrganizational Integrity Principles and Processes for Promoting Good, Right, and Virtuous Conduct By Abe Zakhem and Daniel Palmer
Print ISBN: 978-1-60649-157-7 EBook ISBN: 978-1-60649-158-4 Pages: 131 $32.95 $19.95
Knowledge Management The Death of Wisdom: Why Our Companies Have Lost Itand How They Can Get It Back By Arnold Kransdorff
Print ISBN: 978-1-60649-542-1 EBook ISBN: 978-1-60649-543-8 Pages: 150 $32.95 $19.95
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Published in 2012
Intellectual Property in the Managerial Portfolio Its Creation, Development, and Protection By Thomas O Connor
Print ISBN: 978-1-60649-354-0 EBook ISBN: 978-1-60649-355-7 Pages: 154 $32.95 $19.95
Sustainability Delivered Designing Socially and Environmentally Responsible Supply Chains By Madeleine Pullman and Margaret Sauter
Print ISBN: 978-1-60649-318-2 EBook ISBN: 978-1-60649-319-9 Pages: 165 $32.95 $19.95
Strategic Leadership of Portfolio and Project Management By Timothy J. Kloppenborg and Laurence J. Laning
Print ISBN: 978-1-60649-294-9 EBook ISBN: 978-1-60649-295-6 Pages: 235 $32.95 $19.95
Managing Commodity Price Risk A Supply Chain Perspective By George A. Zsidisin and Janet Hartley
Print ISBN: 978-1-60649-262-8 EBook ISBN: 978-1-60649-263-5 Pages: 110 $32.95 $19.95
Supply Chain Planning Practical Frameworks for Superior Performance By Matthew Liberatore and Tan Miller
Print ISBN: 978-1-60649-316-8 EBook ISBN: 978-1-60649-317-5 Pages: 150 $32.95 $19.95
RFID for the Supply Chain and Operations Professional By Pamela Zelbst and Victor Sower
Print ISBN: 978-1-60649-268-0 EBook ISBN: 978-1-60649-269-7 Pages: 131 $32.95 $19.95
Insightful Quality Beyond Continuous Improvement By Victor Sower and Frank Fair
Print ISBN: 978-1-60649-290-1 EBook ISBN: 978-1-60649-291-8 Pages: 121 $32.95 $19.95
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Published in 2012
Improving Business Performance With Lean By James Bradley
Print ISBN: 978-1-60649-264-2 EBook ISBN: 978-1-60649-265-9 Pages: 218 $32.95 $19.95
Mapping Workflows and Managing Knowledge Capturing Formal and Tacit Knowledge to Improve Performance By John Kmetz
Print ISBN: 978-1-60649-454-7 Print ISBN: 978-1-60649-455-4 Pages: 220 $32.95 $19.95
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POLICIES BUILT BY LIBRARIANS Unlimited simultaneous usage Unrestricted downloading and printing Perpetual access for a one-time fee No platform or maintenance fees Free MARC records No license to execute
The Digital Libraries are a comprehensive, cost-effective way to deliver practical treatments of important business issues to every student and faculty member. Also available: Topical Business Collections, discipline-specific packages of ebooks addressing key areas of the curriculum, such as: Accounting & Auditing, Entrepreneurship & Small Business Management, Strategic Management, International Business, and Supply & Operations Management.
Students at the UCLA Anderson School of Management have access to many databases, journals, research monographs, and other data sources. What I have long felt we lacked, and what BEP provides, are short, applied books by academic thought leaders, aimed specifically at advanced business students, which support their coursework and professional exploration. Michael Oppenheim (UCLA) For further information, to arrange a free trial, or to order, contact:
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