The Official Publication of the Cleaning Industry Trainers Guild

December 2013 l Issue 62

(OS1) Users are National Champions of the Cleaning Industry

Joseph E. Garcia Mt. San Antonio College Nick Saban is the current head coach of the University of Alabama football team. The data shows that he is an amazing football coach. Over the past six years hes compiled a record of 77 wins and 13 loses, and has won 4 national titles including 2 consecutive. You may ask yourself what does this have to do with cleaning? Well if you are not cleaning using (OS1)... nothing. If have successfully implemented the (OS1) cleaning process then Nick Sabin and his teams success surprisingly have a lot in common with your team. 60 Minutes recently did a report on Alabama football. As a former quarterback and current (OS1) trainer, I was amazed by what was reported. As reporter Armen Keteyian asked Coach Saban questions about his success, I was oored by the similarities between his philosophy and (OS1)s philosophy. The team concept sport or occupation there is really no difference. University of Alabama football has become the Gold Standard in college football. Just as (OS1) has become the gold standard and the one best way in the true cleaning industry. Sabans approach to the game, which has led to so much success, is what he likes to call the process. Saban states Dont worry about winning focus on doing your job to the highest level every play. In (OS1) we work with our team to incorporate the process the cleaning process. We ask our team not to worry about multiple tasks but to focus on a specic task and perfect it. Others may nd that this is a difcult and strange way to look at the game, but Coach Saban believes that this philosophy makes it simple. Just like the 3rd philosophy of cleaning in the (OS1) process, simplify, simplify. To produce continued success Alabama coach Nick Saban lifts the Coaches Trophy Saban states, We have created a during Alabamas National Championship Celebration standard for how we do things. at Bryant-Denny Stadium in Tuscaloosa, Alabama, Everybody has to buy into that Saturday, January 21, 2012. standard or you really cant have any team chemistry. These words are their respected teams. It is hard work and true for the (OS1) process as well. Man- takes dedication but working with a proagemen has created a standard in which cess and utilizing constant training is the to clean, the (OS1) process. The buy-in key to success, either on the eld or in the comes from training: Janitor University, work place. Coach Saban said it perfectly, Boot Camp, Expert Trainer, and Coach Mediocre people dont like over achievClass, just as Alabama Football trains on ers, and over achievers do not like mediothe practice eld. cre people. It is not an accident that Coach Sabans Alabama football and (OS1) users philosophy, and the (OS1) Coach/Trainer have similar philosophies which creates philosophy both bring great success to similar results!

Birmingham News Photo/Jeff Roberts

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The Official Publication of the Cleaning Industry Trainers Guild

December 2013 l Issue 62

Cleaning Industry Trainers Guild Leadership Group OFFIcERS

President Joseph Garcia Mt. San Antonio College Vice President Mary Clark Michigan State University 2nd Vice President Guido Piccarolo Los Angeles Habilitation House Communication Director & Editor-in-Chief Chris Wallace Service Point

CITG Article
December 9. 2013

Cleaning Industry Think Tank Update

By Tim Poskin Director, Cleaning Industry Think Tank

_____________________ APPA as compared to (OS1) Study Update _____________________

ADVISORY COMMITTEE
Julian Castillo The University of Texas at Austin Melody Hartford Rappahannock Goodwill Industries Nick Pangaro KBM Facility Solutions Chris Romero Sandia National Labs Matthew Lawrence Wake Forest University Mark Samios Cleaning Alliance Representative PortionPac

In November 2013 an APPA appearance level audit was conducted of selected buildings at Wake Forest University. This was the second institution of higher education to be audited as part of a study

that is determining if there is a correlation of (OS1) audit scores with APPAs ve levels of appearance. The research is being conducted by Alan S. Bigger on behalf of The Simon Institute and the Cleaning Industry Think Tank. The audit was spread over two mornings and Bigger utilized APPAs Operational Guidelines: Custodial (2011) as the basis of the audit. This reference was used (Continued on next page)

The First Day of Boot Camp

By Tina Enos & Rose Grifth University of Michigan

On the rst day of Boot Camp my trainer gave to me: 12 Field Guides 11 Huck Towels 10 Pro Dusters 9 Nifty Nabbers 8 Sides for Cleaning 7 Rolls of Liners 6 Solution and Filter Logs 5 PacCutters 4 Flat Mops 3 Backpack Vacuums 2 Request Forms 1 PortionPac

Editor-in-Chief: Chris Wallace Publisher: Clark Kidman

The Cleaning Gazette is the ofcial publication of the Cleaning Industry Trainers Guild. The Cleaning Gazette is published monthly to promote the growth of professionalism in the cleaning industry. For subscription information contact via email jill@managemen.com

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The Official Publication of the Cleaning Industry Trainers Guild

December 2013 l Issue 62

to maintain consistency in audit procedures between institutions. Bigger, with Matthew Lawrence, Training Manager WFU, and Tim Poskin, director of the Cleaning Industry Think Tank, walked through the selected buildings, with Bigger auditing the buildings and providing Lawrence with hundreds of photos as photos speak louder than words. One of the unique features of the visit to Wake Forest University was that Bigger was able to provide feedback to an audience that was comprised of WFU, as well as Appalachian State University and the University of North Carolina Charlotte of the rst audit at Michigan State University. Bigger is nalizing the report and The Simon Institute is in the process of to scheduling two or three more institutions before publishing the results at the (OS1) symposium in San Antonio, Texas, in July 2014.

Left to right: Dr. Greg Taylor (ASU), Lisa Watson (ASU), Michelle Novacek (ASU), Keith Younce (ASU), Solomon Franklin (UNCC), Mike OConnor (ASU), Matthew Lawrence (WFU), Tim Poskin, Randy Combs (ASU) and Brian Guns (UNCC). Not pictured: Alan Bigger (taking the photo).

This visit was also a reunion of sorts, since Solomon Franklin and Matthew Lawrence are graduates of Janitor University Class 70, and Alan Bigger and Tim Poskin also attended for the Simon Institute and Think Tank meetings.

The Cleaning Industry Think Tank is an organization sponsored by the Simon Institute that focuses on establishing the science of cleaning. The Think Tank seeks projects and funding that further the knowledge base of cleaning science. Think Tank projects are designed to educate cleaning operations about cleaning science, hygiene, sustainability and efciency. Think Tank projects are regularly reported at the Simon Institute Symposium and the Cleaning Gazette.

Left to right: Solomon Franklin (UNCC), Alan Bigger (SI), Tim Poskin (SI), Brian Guns (UNCC) and Matthew Lawrence (WFU).

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The Official Publication of the Cleaning Industry Trainers Guild

December 2013 l Issue 62

Los Angeles Habilitation House

2013 Employee of the Year Awarded at December Bakers Dozen

By Nancy Albin Los Angeles Habilitation House The Employee of the Year 2013 was awarded at the December Bakers Dozen covering Tom Shirley Acids & Coatings. The training covered the proper, safe, and efcient way to apply Showers N Stuff and Safety Foam. The acid applicator versus the detergent applicator was demonstrated and reviewed by Guido. The restroom specialists attending the training, while using the acids correctly, needed a review of the terminology. Guido and I remarked how appropriate and helpful is the terminology guide that our friends at ManageMen put together to help with
Outside the LAHH ofce, the two Employees of the Year 2013, Mark Walker and Michael Mann, pose with certicates.

Sebastian, Restroom Specialist, looks at Michael Mann, Utility Specialist and Employee of the Year 2013, as they work together to ll out the (OS1)ian Word Game played at the December Bakers Dozen.

such a review. To be professional, we need to call things by their proper name. The Bakers Dozen ended with a birthday celebration and the awarding of the 2013 Employee of the Year to two recipients Mark Walker and Michael Mann. Guido shared that Mark learning a new specialty this year, Restroom Specialist, was inspiring for everyone as Mark never gave up, asked for feedback constantly, and stayed in it! Mark never gave up. As the remarks turned to Michael, Guido told how he and Nancy met Mike for the rst time. Guido said, The rst comment Nancy said to me after the interview was this man has a beautiful

heart. He is an exceptional person. Guido continued that this heart of Mike has been the leading factor to why we award him this year. Mike has helped 8 people with disabilities learn the profession of custodian and therefore helped them to maintain their job or transition to a different job. Mikes love, passion, joy, and beautiful humanity shows he is the ideal person to be awarded. The trio of December events kicked off with the Passport Certication program and included the LAHH Christmas Bowling Party and ended with the Bakers Dozen which brought together not
(Continued on next page)

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The Official Publication of the Cleaning Industry Trainers Guild

December 2013 l Issue 62

Putty Knife or Scraper?

By Mary Clark Michigan State University The distribution tray allows the custodial worker to take their tools with them for daily tasks that must be completed in an eight hour shift. The label on the distribution tray lid states that a custodian will carry a scraper or putty knife, but which tool is right for your organization. Do you know the difference? A putty knife has a thin blade that really is too exible for scraping. The putty knife is lightweight and the blades widths vary from 1.5 to 4 inches. The putty knife handle is usually shorter which makes the hand closer to the surface being cleaned allowing more control over the cleaning process. Putty knives got their name because they helped users spread putty on surfaces easily, without using their ngers to spread the putty in the holes on the surface. A scraper is a thin at steel blade with a square straight edge that is slightly rounded at the end. A scraper blade is stiff with no exibility and the handle tends to be long and thin. In history, a hunter would use a tool similar to the scraper to scrape hides off animals. This tool worked well on a bifacial surface. The user may hear a scraping sound on the surface when using this tool, as a scraper will remove things from a surface in layers. Putty knife or scraper, you decide?

Omery Tanner wins the LAHH Christmas Bowling Tourney with Steve Morthel taking 2nd place and Outstanding Cleaning Worker 2013, Andre Calvin, nishing 3rd!

just custodians who need training and reinforcement for the work they do each day, but it brought together an extended family of people who care for each other and the work they perform. The Passport Certication program was fully attended with four out of ve people completing their homework. Even though 1 person needed additional help, each person stayed in the challenge presented by the homework. Guido later shared with me that the change he has seen in our employees with disabilities is that they are becoming more capable to live their daily life, to be committed to their daily life. Guido said, I see the guys taking seriously the Passport Program through attendance, asking questions during class, asking for help with homework, and just staying in it. They are not complaining nor giving up. They are more capable to be present; to face their daily life and this includes their work as professionals, as custodians.

There is tenacity, an attention, they are gaining self condence and this is helpful to all of life.

Downtown Los Angeles Christmas Tree and ice skating rink serve as backdrop for LAHH group photo before Christmas Bowling Party!

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The Official Publication of the Cleaning Industry Trainers Guild

December 2013 l Issue 62

ProTeam CGN Editorial, December 2013

What If You Could GoFree?

You may take it for granted. Vacuums have always had cords and a vacuum specialist has always had to work within a limited circumference. What about long hallways with no outlets in the middle? What about large, industrial shop areas with outlets only available on outside walls? What about vacuuming busy ofce space during the day? The Next Generation of backpack vacuums is here, and with them, new levels of comfort and productivity for cleaning professionals. The cordless GoFree Pro from ProTeam eliminates the mobility limitations a vacuums cord creates. For many cleaning professionals, a cordless backpack vacuum has long been the holy grail of mobility and productivity of our industry, said ProTeam President and CEO Matt Wood. Until now, technology has been running to catch up with the existing need. ProTeam has beneted from advances in battery-technology pioneered in the motor vehicle, cell phone, and weapons industries in creating their lightest, longest-lasting battery to date. The GoFree Pro has a lithium polymer battery that offers 55 minutes of continuous runtime with 2.5 hours to bring it back to full charge. The battery maintains 80% life after up to 800 charge cycles. Four Level Filtration w/HEPA captures 99.97 percent of particulates 0.3 microns or larger, for improved IAQ. All of the Next Generation backpacks have this improved ltration system that captures ne carbon dust from the motor, in addi-

tion to soil and dust sucked into the hose. Many of the features of the Super Coach Pro and GoFree Pro were tweaked by a team of engineers to make incremental improvements in comfort, power, and noise level. The FlexFit articulating harness creates a secure, body-friendly t, improving range of motion and reducing user fatigue. A triangular shape was chosen to improve balance by keeping the center of gravity close, making the vacuum feel more like an extension of the body. With the additional weight of the battery pack in the GoFree Pro, the comfort of the harness system is hugely important. The biggest issue was balancing performance, runtime, and weight, said Dave Lathrop, Senior Staff Engineer on the GoFree Pro. It may be heavier, but the weight rests on the hips at the center of the body. Most seem to think that it feels less heavy once its on.

To ensure maximum safety and durability, Lathrop at his associates at Emerson Tool Company in St. Louis, Missouri, put the GoFree Pro through thousands of cycles of tests. It underwent 1,000 cycles of a drop test, 4,000 cycles to test the battery connections, and 6,000 cycles to test the power switch all without failure. Lathrops team was also able to conrm that the battery will maintain 80 percent charge for up to 800 charge cycles, an enormous leap over their original estimate of 300 lifecycles. GoFree Pro has a one-year warranty on the battery and charger, threeyear warranty on parts, labor, and motor, and lifetime warranty on molded body parts. As the GoFree Pro represents a signicant advance in cordless technology, ProTeam went above and beyond in conrming its safety and effectiveness. In fact, the testing process continues today, both in the laboratory and in the eld, to some awesome results. Field tests of the GoFree Pro have consistently yielded efciency gains of about 30 percent when used in the context of a cleaning system.

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The Official Publication of the Cleaning Industry Trainers Guild

December 2013 l Issue 62

Disinfectant or Germicide? That Is the Question

QUESTION: I know the applicator name came from the task at hand for the Restroom Specialist however, I would welcome any data you would like to share to explain the reason for calling the tool a disinfectant applicator instead of a germicidal applicator. Employees want to know why this tool is not called a germicidal applicator? ANSWER: Although your dictionary distinguishes the word germicide and disinfectant, to a janitor or housekeeper the words are essentially interchangeable. In (OS1) the Restroom Specialist carries a tool called the disinfectant applicator to use with the germicidal product for disinfecting toilets and urinals. Why not call it the germicidal applicator or germicide applicator? We use the word disinfectant applicator over germicidal applicator mainly for grammatical reasons. The word disinfectant is a better term because it is more commonly understood and it can be used more ways in sentences. This is particularly true of the fact that variations of the word disinfect are used as transitive verbs, germicide is not. Noun disinfectant is a noun disinfectant is a substance that kills germs disinfection noun disinfector noun Adjective disinfectant is an adjective cleaning and disinfectant products disinfective is an adjective

Acid Applicator

Ergonomic handle with Disinfectant Applicator Safety Foam Cup

Verb disinfect verb disinfected verb This sink should be disinfected Transitive Verb disinfect transitive verb disinfect a wound disinfecting transitive verb disinfecting a xture disinfects transitive verb 201 disinfects oors Noun germicide is a noun Hand me the germicide Adjective germicidal is an adjective This chemical has germicidal proterties QUESTION: I know through (OS1) training germicidal means to kill does germicidal kill the spores as well?

SPORES Some thoughts on spores. Spores can be extremely difcult to kill. They can lie dormant in a sealed container for hundreds, even thousands of years then be reactivated when they are exposed to the atmosphere. Typically our janitorial folks dont get involved in killing spores nor do they need to worry about it very much. The places that need to work on killing spores is usually healthcare settings like surgical suites. The target is surfaces that come in contact with internal body parts like surgical instruments and catheters. To deal with this in hospitals they probably use a chemical disinfectant with a sporicidal kill claim. More likely they place the potentially infected items in a device called an autoclave. Spores and autoclaves are covered, with illustrations, in the Microbiology for Cleaning Workers SIMPLIFIED book. It might be a good idea to share the book with your more interested janitors.

NOTICE

Janitor University will be offered once per year from 2014 forward. This decision has been made to ensure ample planning time for prospective students and organizations to coordinate budget and travel. The class will no longer be restricted in size and registration for the 2014 session will be open all year.

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The Official Publication of the Cleaning Industry Trainers Guild

December 2013 l Issue 62

Reminder: Bakers Dozen Inservice Lessons for 2014

January 27-29, 2014 (OS1) Disaster & Emergency Preparedness Workshop

Restoration Sciences Academy, James C. Meyers Education Center Hotel Location: Gaylord Opryland Convention Center Nashville, TN http://managemen.com/education/ January 26, 2014 Pre-Event House Flooding

2014
July 16, 2014 Simon Institute Meeting
The Menger Hotel San Antonio, TX

Mark Your Calendar

http://simoninstitute.org/201-simoninstitute-symposium/

Super Secret Websites

Websites you should check regularly for professional updates include:

May 8-9, 2014 (OS1) Expert Trainer

Disneys Contemporary Hotel Orlando, FL http://managemen.com/education/

September 18-19, 2014 (OS1) Coach Class

Disneys Grand Californian Anaheim, CA http://managemen.com/education/

May 10, 2014 Simon Institute Meeting

Disneys Contemporary Hotel Orlando, FL www.simoninstitute.org

October 6-10, 2014 Janitor University

Little America Hotel Salt Lake City, UT http://managemen.com/education/
www.managemen.com www.managemenstore.com www.simoninstitute.org www.cleaningindustrytrainersguild.com www.youtube.com/user/os1channel www.scribd.com/TheCleaningLibrary https://twitter.com/JanitorU

July 13-15, 2014 Simon Institute Symposium

The Menger Hotel San Antonio, TX http://simoninstitute.org/201-simoninstitute-symposium/

October 11, 2014 Simon Institute Meeting

Little America Hotel Salt Lake City, UT www.simoninstitute.org

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