ORACLE TUTOR README Installation Instructions -----------------------------------------------------If you are installing to a shared server such as Citrix, Tarantella, or Terminal

Server, please read the instructions in the Author and Publisher user manuals. If you are installing from a CD, choose the appropriate product from the installation screen, then goto step 5. If you are installing from a patch downloaded from Metalink, then goto step 1. 1. Download the patch from Metalink to a temporary directory. You do not need to unzip the file to install (see step 3). However, if you choose to unzip, do not unzip to the Tutor11i directory. It is suggested that you download the Author patch to C:\Temp\Author and the Publisher patch to C:\Temp\Publish. 2. Uninstall Tutor Author and/or Tutor Publisher if necessary. If you are uninstalling Tutor Author, you should do a search on your system for Author.dot, AuthorPDF.dot, and AuthorPPT.dot and delete them if found. 3. Open the zip file or the directory and locate Setup.exe. Some Tutor installations have more than one Setup.exe. You need to find the Setup.exe that is not in a subdirectory (look in the path field - if it's blank, then it's the correct file). 4. Open Setup.exe. 5. Choose the appropriate language. 6. Follow the prompts in the installation. 7. Read the readme file at the end. Known Issues -----------SYMPTOM: User opens Tutor Author from the desktop or Start\Programs icon and Word opens a blank page without loading the Author menu and toolbars. Cause: Microsoft Office does not place the template directory location in the registry by default. Thus, unless the user has changed the template location in Word, the template directory location is not available

to the installation. The installation will prompt the user for a default template location, and, based on the user's agreement, will place the Author templates in that location. Then the installation will write that string to the registry. However, in some cases - most notably in systems where the user has a network (shared) version of Word or the user's template directory has restrictions, Word will not recognize the template directory to which the Author templates have been installed. Workaround: A) Search for the Author templates (Author*.dot). Once located, note the directory path. B) Open Word. C) Navigate to Tools > Options > File Locations. D) Select Usertemplates > Modify. E) Navigate to the same location as the Author templates. F) Select OK. G) Select OK. H) Exit Word. I) Open Author from the icon. SYMPTOM: During installation, the user receives a message to manually install the TutorDAV.dll OR after opening Author for the first time, the user receives a message asking for a password OR the user receives a message about a compile error. Symptom: User needs to manually register the TutorDAV.dll file after installation. Cause: the file may have been locked during install. Solution: 1. Close all open applications. 2. Locate \Tutor\Author\Resource\TutorDAV.dll. 3. Note the location of TutorDAV.dll. 4. Navigate to Start > Run. 5. Type the following string regsvr32 "C:\Tutor\Author\Resource\TutorDAV.dll" If you have installed Author in some other location, you will need to change the directory path accordingly. 6. Press ENTER.

You should see the following message box: RegSvr32 DllRegisterServer in C:\Tutor\Author\Resource\TutorDAV.dll succeeded. If you do not receive this message box, look at the information you typed into the commandline: are there any typos, is the case correct, is the path correct, are the apostrophes in the correct location? User Documentation -----------------All notifications regarding bugs, patches, alerts, etc. are made through Oracle MetaLink. Oracle Tutor users are strong advised to familiarize themselves with the Oracle Tutor homepage on MetaLink. Once logged on to MetaLink (metalink.oracle.com), navigate to: Top Tech Documents > Business Intelligence & Warehousing > Oracle Tutor. In addition, this installation has been revised to allow users more flexibility. This has been documented in the user manuals and in online help under installation. System Requirements ------------------If this version of Tutor is being installed to meet the accessibility standards, then you can only use those versions of Microsoft Windows, Microsoft Office, Adobe Acrobat, and internet browsers which also meet the accessibility standards. Software Requirements > Supported-language versions of Windows 2000/XP/NT 4.0 (NT requires service pack 6 or later) > Supported-language versions of Microsoft Office 2000/XP/2003 > Adobe Acrobat 5.05 or higher (this is a full default installation of Adobe Acrobat, not simply an installation of Acrobat Reader) > Any antivirus program capable of detecting Word macro viruses; for example, Norton AntiVirus > A java-compliant web browser that supports cascading style sheets, for example Netscape 4.0 or higher or Internet Explorer 5.0 or higher Supported Languages Tutor 11i supports Western and European languages, Traditional Chinese, Simplified Chinese, Japanese, and Korean. Hardware Requirements > A minimum 266 Pentium personal or multimedia computer > 128 megabytes (MB) of RAM minimum

> 1 GB free hard disk space > CD-ROM > VGA or higher-resolution video adapter (Super VGA, 256-color or higher recommended) > Mouse or compatible pointing device