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PAV Positive Account Code Verification


Controller with Chaining
Installation & Programming Guide

Disclaimer

The information contained in this document is believed to be accurate in all respects but is not
warranted by Mitel Corporation (MITEL). The information is subject to change without notice
and should not be construed in any way as a commitment by Mitel or any of its affiliates or
subsidiaries. Mitel and its affiliates and subsidiaries assume no responsibility for any errors or
omissions in this document. Revisions of this document or new editions of it may be issued to
incorporate such changes.
If you find any errors in this publication or would like to make suggestions for improvement,
please follow the procedure agreed upon between you and your supplier for reporting faults.
Please quote the following information:

Documentation Part Number: 8350-385-115-NA


Issue Number: Issue 1, March 2000
Product Part Number: 8350-R01-CHN1XC
8350-R01-UNV1XX
8350-R02-CHN1XC
8350-R02-UNV1XX
8350-R03-CHN1XC
8350-R03-UNV1XX
8350-R01-SDD1XA
Software Revision: 132C01.

The contents of this work are proprietary and confidential and neither the whole nor any part
thereof may be used, copied or reproduced in any form or disclosed to any third party without the
prior permission of Mitel. Inclusion of the copyright notice does not imply publication.
Printed in Canada by:
MITEL CORPORATION
350 LEGGET DRIVE
PO BOX 13089
KANATA, ONTARIO K2K1X3
TELEPHONE: 1-613-592-2122

Published in the U.S.A. by:


MITEL Inc.
120 CHIMNEY POINT DRIVE
OGDENSBURG, NEW YORK 13669
TELEPHONE: 1-315-393-8000

Copyright 2000 Mitel Inc. All Rights Reserved.


Registered Trademark of MITEL Corporation.
Trademark of MITEL Corporation.

8350-385-115-NA
Issue 1, March 2000

Table of Contents

SAFETY INFORMATION .............................................................................................. 10


SAFETY INFORMATION
Warning .................................................................................................................. 10
Power Supply .......................................................................................................... 10
Connectivity ............................................................................................................10

CHAPTER 1 ...................................................................................................................... 12
PAV CONTROLLER INSTALLATION
General .................................................................................................................... 12
Power LED Indications ........................................................................................... 12
Standard Installations .............................................................................................. 13
Programming Devices ............................................................................................. 14
Account Code Verification with PAV Mode .......................................................... 14
Chaining .................................................................................................................. 14

CHAPTER 2 ...................................................................................................................... 16
SYSTEM REQUIREMENTS
Environmental Requirements ................................................................................. 16

CHAPTER 3 ...................................................................................................................... 18
BASIC HARDWARE INSTALLATION
Mechanical Description .......................................................................................... 18
Electrical Description ............................................................................................. 18
PAV Flush Mount ................................................................................................... 19
Optional PAV Right Angle Wall Mounting (part number 8350-018) .................... 20
Telephone Connections ........................................................................................... 22
Line Polarity ........................................................................................................... 23
Powering Up ........................................................................................................... 23
Power Failure .......................................................................................................... 24
Spare Parts .............................................................................................................. 24

CHAPTER 4 ...................................................................................................................... 26
INITIALIZATION
Initialization ............................................................................................................26

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Table of Contents

CHAPTER 5 ...................................................................................................................... 28
SECURITY ACCESS REGISTERS
General .................................................................................................................... 28
603 - Auto-answer Remote Access Security Code ................................................. 28
604 - Terminal Programming Security Code .......................................................... 28
803 - DTMF Programming Security Code via Search Tables ................................ 29
Program Mode Exit ................................................................................................. 29

CHAPTER 6 ...................................................................................................................... 30
GENERAL NOTES ON PROGRAMMING
Programming Locally With a DTMF Telephone ................................................... 30
Acknowledgment Tones ......................................................................................... 30
Terminating a Variable Length Entry ..................................................................... 31
Terminating Variable Length Entries with time-out (DTMF programming only) . 31
Programming With a Terminal ............................................................................... 31
Legal and Illegal/Invalid Entries ............................................................................. 31
Special Function Commands .................................................................................. 32
Remote Initialization Command (942 901) ............................................................ 32
Data Verification (902) ........................................................................................... 33
Conditions .......................................................................................................... 33
Procedure ........................................................................................................... 34
Example For Data Verification of Register X00 ............................................... 34
Exiting Data Verification (907) ......................................................................... 34
Cloning (942 906) ................................................................................................... 35
General ............................................................................................................... 35
Conditions .......................................................................................................... 35
Steps for Cloning ............................................................................................... 36
Procedure ........................................................................................................... 36
Tandem Mode (942 908) ........................................................................................ 37
General ............................................................................................................... 37
To Initiate A Local Tandem Mode .................................................................... 38
Database List (963 N) ............................................................................................. 38
Initialize Lockout (942 968 N) ............................................................................... 39
Set Internal Clock (980 MMDDHHmm) ................................................................ 39
Emergency Numbers ............................................................................................... 39

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Table of Contents

CHAPTER 7 ...................................................................................................................... 42
SYSTEM WIDE DATA
General .................................................................................................................... 42
001 - Reorder Tone ................................................................................................. 42
005 - Trunks to Monitor for CDR ........................................................................... 42
006 - RS-232 Baud Rate ......................................................................................... 43
007 - Nulls After a Carriage Return ........................................................................ 43
008 - Print-out Incoming Calls ............................................................................... 43
009 - Print Format ................................................................................................... 44
010 - Route to Monitor for CDR ............................................................................ 44
015 - Route Progress Tone Length ......................................................................... 44

CHAPTER 8 ...................................................................................................................... 46
LINE AND TRUNK OPTIONS
General .................................................................................................................... 46
X00 - Type of CO Line ........................................................................................... 46
X01 - Rotary Dialing Rates .................................................................................... 46
X02 - DTMF Dialing Rate for Outgoing Calls ....................................................... 47
X03 - On-Hook Timer ............................................................................................ 47
X04 - Switch Hook Flash Time .............................................................................. 48
X05 - Time Between Release of the CO Line and Next Attempt to Connect ........ 48
X06 - Number of Ground Start Attempts ............................................................... 49
X07 - Ground Start Time-out .................................................................................. 49
X08 - Off-hook Digit Refusal Timer ...................................................................... 50
X09 - User Dial Tone Source ................................................................................. 50
X10 - Remote Programming DTMF Send Rate ..................................................... 51
X11 - Interdigit Timer for the Destination Number ............................................... 51
X12 - Interdigit Timer for 0+ Calls ........................................................................ 52
X13 - Interdigit Timer for 01+ Calls ...................................................................... 52
X14 - Rotary Interdigit Pause On Outgoing Dialing .............................................. 52
X19 - Off-Hook Tone ............................................................................................. 53
X20 - Incoming Call Detection ............................................................................... 53
X23 - Operation at Off-Hook .................................................................................. 54
X24 - Default Route ................................................................................................54
X25 - Centrex/PBX Access Digit ........................................................................... 54
X26 - Centrex/PBX Enable/Disable ....................................................................... 55
X27 - Time to Auto-Answer ................................................................................... 55
X28 - Auto-Answer Wait for Security Code Timer ............................................... 56
X29 - Auto-Answer Incorrect/Failed Security Code Trunk Lockout Timer .......... 56
X30 - Off-hook Recognition Timer ........................................................................ 57
X31 - Tip Ground Application Timer ..................................................................... 57
X32 - Digit Recognition on Outgoing Calls ........................................................... 58
X33 - Digit Recognition on Incoming Calls ........................................................... 58
X34 - Tip Ground Removal Timer ......................................................................... 59

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CHAPTER 9 ...................................................................................................................... 60
ROUTE REGISTERS
General .................................................................................................................... 60
R50/R70 Primary and Alternate Destination Number Format ............................... 60
R58/R78 Action on Call Failure ............................................................................. 61

CHAPTER 10 ....................................................................................................................62
ACCESS CONTROL SEQUENCES (ACS)
General .................................................................................................................... 62
Route Strings ........................................................................................................... 62
Access Control Sequences (6R5) ............................................................................ 63
A and B Dial Tone Detection Parameters ............................................................... 64
A and B Dial Tone Detection Parameters .......................................................... 64
Format Example ................................................................................................. 64
Example ............................................................................................................. 65
6R0 - Name of Route .............................................................................................. 65
6R1 - Access Number for the Telephone Network ................................................. 65
6R2 - Authorization Number .................................................................................. 66
6R3 - Dummy Account Code ................................................................................. 66
6R4 - Centrex/PBX Number ................................................................................... 66
Access Control Sequence (ACS) Default Data ....................................................... 67
ACS 615 ............................................................................................................. 67
ACS 625 through 685 ........................................................................................ 67
69TN Trunk String Registers .................................................................................. 67
Trunk String Register ACS Token ..................................................................... 68
Example ............................................................................................................. 68

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Table of Contents

CHAPTER 11 ....................................................................................................................70
SEARCH TABLES
Search Tables .......................................................................................................... 70
Format Example of a Search Table Entry ............................................................... 70
Digits In a Table ..................................................................................................... 71
Primary and Secondary Search Tables ................................................................... 71
011 - Enable Secondary Search Tables ................................................................... 72
Action Codes for Primary Search Tables 801 - 815; Buffer A (011 = 0, 1 or 2) ... 73
Action Codes for Secondary Search Tables 821 - 830; Buffer B (011 = 2) ........... 74
Action Codes for Account Code Search Tables 821 - 830; Buffer B (011 = 1) ..... 74
Action Codes for Secondary Search Tables 831 - 840; Buffer C (011 = 2) ........... 75
Action Codes for Account Code Search Tables 831 - 840; Buffer C (011 = 1) ..... 75
Action Codes for Secondary Search Tables 841 - 850; Buffer D (011 = 2) ........... 76
Action Codes for Account Code Search Tables 841 - 850; Buffer D (011 = 1) ..... 76
Search Tables Default Data .................................................................................... 77
Search Tables 801 .............................................................................................. 77
Search Tables 803 .............................................................................................. 77
Search Tables 804 .............................................................................................. 78
Search Tables 807 .............................................................................................. 78
Search Tables 808 .............................................................................................. 79
Search Tables 810 .............................................................................................. 79
Search Tables 811 .............................................................................................. 79

CHAPTER 12 ....................................................................................................................80
COMMON OPTION DATA
601 - User Area Code ............................................................................................. 80
602 - Machine Identifier ......................................................................................... 80
605 - Hook Flash Tone Detector ............................................................................. 81

CHAPTER 13 ....................................................................................................................82
CALL HOME
General .................................................................................................................... 82
Bad Customer Data ................................................................................................. 82
Corrupted Memory Recovery ................................................................................. 83
Local Call Home Message ...................................................................................... 83
Bad Checksum Report ............................................................................................ 84
Installing a Local PAV for Call Home ................................................................... 84
Programming a Local PAV for Call Home ....................................................... 85
600 - Call Home Number ........................................................................................ 85

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CHAPTER 14 ....................................................................................................................86
ACCOUNT CODE OPTIONS
General .................................................................................................................... 86
Call Back ACS Token ............................................................................................. 86
Example ............................................................................................................. 87
Call Back Disconnect .............................................................................................. 87
Example ............................................................................................................. 88

CHAPTER 15 .................................................................................................................... 90
CALL BACK
General .................................................................................................................... 90
Account Code Table Description ............................................................................ 90
011 - PAV Feature Enable/Disable ......................................................................... 90
Account Code Table Outline .................................................................................. 91
R51/R71 - Account Code Tones ............................................................................. 91
R52/R72 - Number of Account Code Digits .......................................................... 92
R53/R73 - Account Code Entry Inter-digit Timing ................................................ 92
R54/R74 - Account Code Type .............................................................................. 93
R59/R79 - Account Code Warning Tones .............................................................. 93
R60/R80 - Account Code Confirmation and Reroute Tones .................................. 94
R61/R81 - Verifiable Account Code Table Definition ........................................... 94
Account Code Search Table Action Codes ............................................................. 95
Account Code Search Table ACS Tokens .............................................................. 95
Sample Program using Account Codes .................................................................. 95
Forced Account Codes Not Verified ................................................................. 95
Forced Account Codes Verified ........................................................................ 96

CHAPTER 16 ....................................................................................................................98
CHAINING
Introduction ............................................................................................................. 98
013 - PAV Identification Number .......................................................................... 98
014 - Last PAV Identification Number ................................................................... 98
Commands for Chain Programming ....................................................................... 99
Setting up a Chain ................................................................................................... 99
Example .................................................................................................................. 99
PAV # 1 ............................................................................................................. 99
PAV # 2 ........................................................................................................... 100
PAV # 3 ........................................................................................................... 100
Installation of a Recording Device ....................................................................... 102
Call Detail Record (CDR) Information and Chaining .......................................... 103
Polling Between PAVs .................................................................................... 103
Example of CDR .............................................................................................. 104
Serial Port Pin-out of PAV .............................................................................. 104
Optional Printer Cable Pin-out ........................................................................ 105

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Table of Contents

CHAPTER 17 .................................................................................................................. 106


SPEED CALLING PROGRAMMING
000 - Number of Speed Call Bins ......................................................................... 106
Setting up a Speed Calling Number - Method 1 ................................................... 106
To program Speed Calling .................................................................................... 107
Speed Calling Programming Example 1 ............................................................... 107
Setting up a Speed Calling Number - Method 2 ................................................... 108
To use a Speed Calling Number from a DTMF Telephone .................................. 108
To Make Speed Calling Accessible from a Rotary Dial Telephone ..................... 108
To use the New Number from a Rotary Dial Phone ............................................. 108
To Delete the Old Speed Calling Access Code .................................................... 108

APPENDIX 1 ................................................................................................................... 110


CALL DETAIL RECORDING FORMATS
General .................................................................................................................. 110
Call Log Formats .................................................................................................. 110
Mitel Format ......................................................................................................... 110
Smart Format ........................................................................................................111

APPENDIX 2 ................................................................................................................... 112


OTHER INFORMATION
Legal PAV Inputs ................................................................................................. 112
Programming A, B, C, D, E, F With a DTMF Device ......................................... 112
Fourth Column Digits From a Terminal ............................................................... 113
Hex Codes ............................................................................................................. 114
APPENDIX 3 Default data ( Initialize, 901, 903) ...................................................... 116

DEFAULT DATA

APPENDIX 4 Abbreviations and Glossary of Terms .................................................. 122


ABBREVIATIONS AND GLOSSARY OF TERMS

APPENDIX 5 Hardware Specifications ........................................................................ 124


HARDWARE SPECIFICATIONS

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Table of Contents

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Safety Information

SAFETY INFORMATION

The exclamation point within an equilateral triangle is intended to alert the


user to the presence of important operating and maintenance (servicing)
instructions in the literature accompanying the product or the Installation and
Programming Guide.

Warning
Failure to follow all instructions may result in improper equipment operation and/or the risk of
electrical shock.
All installation personnel should consult the following information before attempting to install
this product.
1.
2.
3.
4.

5.
6.
7.
8.

This product is to be installed and serviced by qualified personnel.


Read all instructions before attempting to install or use this product.
Install and configure this product with only the assemblies specified in this guide.
Grounding continuity is vital for the safe operation of telecommunications equipment. Ensure
that the grounding conductor is installed before connecting telecommunications cabling to
any system.
Never install telephone wiring during a lightning storm.
Never touch telephone wires or terminals unless the telephone line has been disconnected at
the network interface.
Use caution when installing or modifying the telephone lines.
The AC power socket/outlet should be installed near the equipment and should be easily
accessible.

Safety
Power Supply
The PAV operates from a nominal 110 VAC supply. The Power Supply Unit (PSU) used with this
apparatus must be Mitel part number 8350-035.
Connectivity
The PAV is associated with a separate RJ31X or CA31A connection jack permanently wired
between the Central Office (CO) and the Customer Premise Equipment (CPE). The customer
holds the right to unplug the cable, from the jack, connectingthe PAV to the RJ31X or the CA31A
connection jacks. Unplugging this connection, if the RJ31X or CA31A has been properly
connected, will allow the customer to directly connected the CPE with the CO.

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Safety Information

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PAV Controller Installation

CHAPTER 1

PAV Controller Installation


1. 1. General
The PAV Controller is a simple, compact and versatile telephone controller providing the
following features:

Versatile programming
Handles Loop Start or Ground Start lines
Can be chained, from two to ten Controllers at one time
One, two and four-line capacity
Remote maintenance and programming via DTMF tones
Compatible with rotary or DTMF telephones and telephone offices
EEPROM back-up of Controllers program
Progress tones for call and route progress are programmable on a route by route basis
Usable with Centrex (PABX) lines
Power status LED
Two and three-digit speed calling
Separate programming access for customer updating and maintaining of speed call numbers
and verified account code lists
Hot line capable.

1. 2. Power LED Indications


The Power LED will indicate the following conditions:
Power LED Status
Off
On Steady
On 1 second, Off 1 second
Fluttering (On and Off rapidly)

Definition
Power Off
Power On, System OK
Power On, Checksum Error(s) present
Power On, Writing to EEPROM

POWER LED

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PAV Controller Installation

1. 3. Standard Installations
The PAV can be installed and programmed by using either a DTMF device or a terminal. It is
typically installed as a serial device between a Central Office (CO) trunk and the users telephone
equipment (Figure 1.1).
Figure 1.1 PAV Installed between a station phone and the CO

The PAV can also be installed as a serial device between the users telephone equipment (PBX/
key system) and the CO trunk (Figure 1.2).
Figure 1.2 PAV between a PBX and CO trunk

The PAV can also be installed as a serial device between the users telephone and the users PBX/
key system (Figure 1.3).
Figure 1.3 PAV between a station phone and a PBX

The PAV provides easy access (regular dialing patterns) to the local CO and to Long Distance
Carriers. The main function of the PAV is to set up a call similar to the normal dialed call. The
PAV can add the Carrier access number and the Personal Identification Number (PIN) as required
for call completion. You can program the PAV to access a number based on regular dialing
patterns or use speed call dialing for rapid access. You can also program the unit to route or
restrict calls based on digits dialed by the user.

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PAV Controller Installation

In addition, the PAV allows you to tailor its telephone line parameters for both the subscribers
telephone equipment and the CO line. This versatility allows you to satisfy most situations or user
requirements.
1. 4. Programming Devices
The PAV may be programmed by using any of the following devices:
DTMF Telephone
terminal or a computer using communications software to simulate a terminal.
1. 5. Account Code Verification with PAV Mode
The PAV can be programmed to request an account code before allowing a call (refer to Chapter
15 on page 90). The account codes can be assigned to each individual person in an office, using
the telephone lines connected to the PAV. The codes can vary in type, according to the route
parameters programmed by the maintainer.
In addition, the account codes can appear on Call Detail Recording (CDR) data that is output from
the PAV through its serial port. These records can be used for billing information, call cost
analysis or traffic patterns.
1. 6. Chaining
This feature allows multiple PAV Controllers to be chained through their serial port via cabling.
This feature provides two distinct functions:

The units which are chained together via their serial ports may be addressed remotely or
locally with DTMF instruments which can access any PAV in a chain, through any line. Any
combination of units within the chain may be programmed with DTMF signals.

A serial printing device can be connected in series with the chain by means of an optional
cable, ordered separately. This connection provides a means by which the collection of call
records from chained units can be output to one serial printing device without the need for a
data concentrator or multiplexer. The call detail records of the chained units are output one at
a time to the serial device. Programming from this device through the optional printer
chaining cable is not supported. For further information, refer to Chapter 16 on page 102.

Contact your local authorized Mitel Distributor for chaining cables or the optional printer cables.

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PAV Controller Installation

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System Requirements

CHAPTER 2

2. System Requirements
2. 1. Environmental Requirements
The PAV has been designed to be installed in an office environment with the following limits:
temperature within the range of 0C to 40C
relative humidity within the range of 0% to 85%.
The PAV is resistant to electromagnetic interference expected in ordinary conditions and does not
emit electromagnetic radiation likely to affect users.
The PAV must be mounted in a location that is:
dry and clean
well ventilated
easily accessible
well lit (for the convenience of maintenance personnel).
The PAV must not be located:
near sprinkler systems, sweating pipes or vents
in an area where corrosive fumes or exhaust from machinery are present.

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System Requirements

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Basic Hardware Installation

CHAPTER 3

3. Basic Hardware Installation


3. 1. Mechanical Description
The PAV (Figure 3.1) consists of a plastic case, enclosed circuitry and an external power supply.
3. 2. Electrical Description
The PAV electrical characteristics are provided in the table below the illustration.
Figure 3.1 PAV Characteristics
SERIAL PORT FOR PROGRAMMING
AND CALL LOGGING OUTPUT

POWER

POWER LED

GROUND CONNECTION

TELEPHONE CONNECTIONS

POWER SUPPLY

MECHANICAL

ELECTRICAL

Weight:
Main Unit - 2 lbs (.98 kg)
Power Supply - 1 lb (.45 kg)

Power:
103.5 - 126.5 VAC @ 570 mA (max)

Dimensions:
1.38 x 7.63 x 10.6 inches (3.5 X 19 X 27.5 cm)

Connections:
4 standard RJ31X, with one female 9 pin
serial connector and power connector

Mounting:
Flush or Right Angle Wall Mount

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Basic Hardware Installation

3. 3. PAVFlush Mount
The PAV is mounted by simply rotating the attached brackets so that they are protruding from the
top of the unit, as shown in Figure 3.2.
Figure 3.2 Mounting Position

Having rotated the brackets, secure the PAV to the wall with the provided one inch (2.54 cm) selftapping screws, and slide the mounting bracket down until the mounting screws are in the narrow
section of the mounting holes, as shown in Figure 3.3.
Figure 3.3 Mounting the PAV

Caution: Do not over tighten the screws.

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Basic Hardware Installation

3. 4. Optional PAV Right Angle Wall Mounting (part number 8350-018)


The PAV must be mounted upright. To right-angle mount the unit to the wall, attach the right
angle bracket to the mounting surface (wall). Slide the mounting bracket down until the mounting
screws are in the narrow section of the mounting holes, as shown in Figure 3.4.
Caution: Do not over tighten screws.
Figure 3.4 Mounting Brackets

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Basic Hardware Installation

If the PAV has the bracket assembly, the assemblies should be carefully pried off with a
screwdriver, as shown in Figure 3.5.
Figure 3.5 Mounting Bracket Removal

Remove the rubber feet from the top of the units base, as shown in Figure 3.6. Leave the two
lower rubber feet intact. Insert the plastic push rivets through the right angle mounting bracket
until the unit is flush with the bracket.
Figure 3.6 Right Angle Wall Mounting

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Basic Hardware Installation

3. 5. Telephone Connections
Telephone connections should be made on the customer side of the point of demarcation,
following established procedures and techniques. Figure 3.7 illustrates an RJ31X, screw type, and
the cable assembly used by the PAV.
Figure 3.7 Distribution Wiring

Note: The graphics in this illustration are not in true scale.

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Basic Hardware Installation

3. 6. Line Polarity
To ensure that the PAV is correctly installed, it is important to ensure that the RJ31X or the
CA31X is correctly wired. If the installation is incorrect, a result of false reversal signals being
sent to the connected subscriber side equipment could occur. There are two simple steps that can
be taken, in order to check whether the wiring is correct.
1. Measure the voltage on the Tip and Ring terminals on the CO side of the RJ31X. Ensure that
the Tip terminal is negative with respect to the Ring terminal.
2. Once the PAV is powered, check that the subscriber side is the same as the CO side in Step 1.
Go off-hook on the line, and verify that the Tip terminal is positive with respect to the Ring
terminal.
3. 7. Powering Up
To power up the PAV, plug the power supply in as shown in Figure 3.8.
Figure 3.8 Powering Up

TO 110 VAC SOCKET

PAV

POWER SUPPLY

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Basic Hardware Installation

3. 8. Power Failure
Should a power failure occur, disabling the PAV, the users telephone will be directly connected to
the CO line. The user will still have access to the telephone network, but the PAV will not screen
or route calls (Figure 3.9).
Figure 3.9 Power Failure Example

Station Phon

3. 9. Spare Parts
RJ31X Cable
L Bracket
Printer Cable
Chaining Cable

To CO

8350-013
8350-018
8350-027
8350-036.

For other spare parts, please consult your local authorized Mitel distributor.

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Basic Hardware Installation

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Initialization

CHAPTER 4

4. Initialization
Before you can program the PAV for the first time, you must initialize the unit. Initialization can
only be done by using a DTMF telephone.
4. 1. Initialization
1. Connect a DTMF instrument to the subscriber side of the RJ31X (Tip and Ring leads of the
PAV).
Caution: Do not open the unit, as this will void the warranty.
Figure 4.1 PAV Initialization

Station Phone

To CO

2. With the power to the unit disconnected, go off-hook. While holding down the key on the
DTMF set, you will hear a continuous tone (if no continuous tone is heard, you must obtain a
DTMF set that will provide the continuous tone). Connect the power to the unit. When the
power is first applied, there is a click sound heard from the unit as it disconnects you from
the CO line side.
3. Continue to hold down the key for 15 to 20 seconds, after applying power to the unit (See
Note).
Note: When you press the key on the telephone and if you hear reorder tone from the CO line,
or the customer equipment, the telephone may be on the wrong side of the RJ31X. Check
your connections, see Figure 3.5 on page 22.

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Initialization

4. Release the key. The unit should respond immediately with a short . You may hear two
short tones () depending on the previous condition of the unit. If a single or double tone is
not heard, return to Step 2, and restart. The tone bursts indicate that the unit is initialized and
remains in programming mode. Dial 942 and  is heard. Dial 903 and  is heard,
indicating that the default data has been loaded, and that the unit is still in the programming
mode.
Idling in programming mode for more than two minutes results in an automatic exiting of
programming mode.  is heard after 60 seconds, if there is no activity in programming
mode.
5. To exit programming mode and save changes made while in programming mode, dial 999. Do
not disconnect the power from thePAV while the LED is flashing after exiting programming
mode. During this period, any programming in the unit is being stored into the units nonvolatile memory. Disconnecting the power prematurely will result in a loss of programming
and probably a checksum error.
Note: If the user hangs up without dailing 999, any changes made to the program will not be
saved.

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Security Access Registers

CHAPTER 5

5. Security Access Registers


5. 1. General
Each of the Registers found in the Security Access Registers section must end with a ##, to allow
the PAV to accept the data entered by the user. If the unit is in an idle state for four seconds after
the data is entered into one of these registers, the unit accepts this data. Mitel recommends that
you enter a unique security code for each of the Security Access Registers.
Note: All passwords can be overridden by initialization, unless the initialization lockout feature
is enabled. For more information on this feature, see Section 6.13 on page 39.
5. 2. 603 - Auto-answer Remote Access Security Code
The Auto-answer Remote Access Security Code can be programmed in this register. It can be up
to 80 digits long.
Register

Default

603 T

#0

Description
This DTMF code must be matched after the PAV has performed an auto answer, to
allow remote programming access.

Note: For a more detail explanation of remote programming, refer to Chapter 6.


5. 3. 604 - Terminal Programming Security Code
The Terminal Programming Security Code can be programmed in this register. It can be up to 80
digits long (equivalent to 40 ASCII characters).
Register

Default

604 T

0D

Description
This ASCII code must be matched to allow terminal or modem programming access.

Note 1: For a more detail explanation of terminal programming, refer to page 31 of Section 6.5.
Note 2: Refer to page 114 for the Hex code chart.

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Security Access Registers

5. 4. 803 - DTMF Programming Security Code via Search Tables


The Search Tables can be used to contain a DTMF programming security code. For a more
detailed explanation of creating a new Search Table code for DTMF programming, refer to page
73 in Section 11.6.
Register

Default

803

#00#4

Description
This Search Table entry must be matched to allow DTMF programming access.

Note: The default code is given in the table above. To program a different code or for a more
detailed explanation of DTMF programming, refer to Chapter 6.
5. 5. Program Mode Exit
When a programming session ends, exit programming mode by entering 999.

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General Notes on Programming

CHAPTER 6

6. General Notes On Programming


6. 1. Programming Locally With a DTMF Telephone
Programming can be done by using DTMF tones. The default programming code is #0 (one of
the contents of the 803 Register). If the entry of # or is not permissible (for example, behind a
PBX that will not pass the # or to the PAV), you should change the programming code before
installing the unit.
To exit programming, dial 999. If you hang up to exit programming, any changes made while in
programming mode will be lost, and the former data will be restored. Do not disconnect the
power from thePAV, until the power LED stops flashing. During this period, any programming in
the unit is being stored into the units non-volatile memory. Disconnecting the power prematurely
will result in a loss of programming.
6. 2. Acknowledgment Tones
While programming the PAV with a DTMF telephone, you will receive audible indications for
correct entries, incorrect entries, and programming time-outs. In general, after each correct entry,
the unit responds with a double tone.
Hearing  means that the register number you have entered has been recognized as a legal
(correct) entry, e.g., you entered 621.
Hearing  means that the register data you have entered has been accepted. The tones are heard
after a register has received all the digits it requires or if you entered ## on a variable length
register. For example, if you enter 100 you will hear ; enter 2 and you hear .
Hearing  means that you have been idle in programming mode for more than sixty seconds.
After two minutes of idling, you are automatically logged out of programming mode. Any
changes made while in programming mode are not saved.
Note: Hearing  after the user goes off-hook means that the unit has experienced a RAM or
ROM checksum failure. To resolve this problem, first try to enter and exit program mode. If the
beeps continue, perform a initialization and re-program the unit.
Hearing  (long tones) means that an incorrect programming entry has occurred or that a
Search Table entry was made to delete a non-existing entry.
Note: In the event of an incorrect entry, wait for the four tones to stop and then try again.

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General Notes on Programming

6. 3. Terminating a Variable Length Entry


Since some registers in the PAV require variable length information, a terminator is used to
indicate the end of an entry. The terminator is used with 7XXX, 8XX, 6XX and 6XXX registers.
The terminator is ##.
6. 4. Terminating Variable Length Entries with time-out (DTMF programming only)
To terminate a variable length entry (e.g. Abbreviated Dialling Bins, Cost Centre Codes, Route
Strings, Search Tables) use ##. If the entry ## is not permissible (for example, behind a PBX that
will not pass the # to the PAV), the PAV will automatically time-out within the specified time by
the inter digit timer, accepting the entry.
6. 5. Programming With a Terminal
Programming can be done by using a terminal (does not apply to Chain Programming, for Chain
Programming see Chapter 16 on page 99). The default programming entry code is 0D (contents of
the 604 Register), which is the Enter key. When you enter the programming entry code, the
following screen appears:
8350 REV 132C01 COPYRIGHT 1987-1999 MITEL INC. ALL RIGHTS RESERVED
ENTERING PROG. MODE
>

6. 6. Legal and Illegal/Invalid Entries


Each time you enter a legal command, e.g. 011, from a terminal, the PAV will automatically space
to the next entry point waiting for more input. For example:
>011
Area for data that you enter to be displayed
Command Entered

Should you make an illegal or an invalid entry, you receive:


>5
?5
>

(Followed by a carriage return [used to cancel the 5 entry])


(The question mark indicates that the entry is illegal or invalid)
(Fresh programming prompt)

Note: To correct your entry while in terminal programming mode, use the backspace key or delete
key to edit your entry.
To properly exit terminal program mode enter X or 999. If power is lost or the PAV is idle in
program mode for 2 minutes, it will automatically exit program mode and any programming
changes will be lost and the former data will be restored.

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6. 7. Special Function Commands


Special Function Commands are commands that allow access to specific data in the PAV. If you
are using DTMF Chaining, consult Section 16.4 in Chapter 16 on page 99 before using these
commands, as they are not all functional in a chained access programming session. This statement
is especially true when using 942 903, 942 906 and 942 908. There should never be a requirement
to use these commands when a PAV is in a Chain.
Note: These commands are valid on chained PAVs as long as Chain Programming has not been
accessed.
Commands
942 901
902

Definition
Remote Initialization Command. Refer to Remote Initialization Command (942 901) on
page 32.
Data Confirmation Mode. Data in the register is displayed after the register number is
entered. Refer to Data Verification (902) on page 33.

942 903

Reload Factory Default Data; Deletes all other existing information.This command does
not apply to the Peg Counters. Refer to Appendix 3 Default Data on page 116.

942 904

Clear All Search Table Data (801 - 815, 821 - 830, 831 - 840, 841 - 850). Refer to Search
Tables on page 70.

942 906

Enter Clone Master Mode. Refer to Cloning (942 906) on page 35.

907
942 908
963 N
942 968 N
980MMDDHHmm
999

Return to Data Programming Mode, from Data Confirmation Mode. Refer to Exit Data
Verification (907) on page 34.
Enter Tandem Mode (For Programming Remote PAVs). Refer to Tandem Mode (942 908)
on page 37.
Database list. Refer to Database List (963 N) on page 38.
Initialize Lockout Feature. N = 0 to Disable, and N = 1 to Enable. Refer to Initialise Lockout (942 968 N) on page 39.
Set the Internal Clock. Refer to Set Internal Clock (980 MMDDHHmm) on page 39.
Exit Programming Mode. Refer to Programming With a DTMF Telephone on page 30.

6. 8. Remote Initialization Command (942 901)


This high-level command re-loads factory default programming when it is used in a remote
programming session. After the programmer enters this command, the call is dropped. The
programmer may call the PAV again to continue programming remotely.
All pre-existing programming is erased and factory defaults are set.

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General Notes on Programming

6. 9. Data Verification (902)


Data Verification is a convenient method of confirming the contentsof a PAVs database. Most
programmers use a terminal (Figure 6.2) to confirm the PAVs database. However, a digit analyzer
may also be used to accomplish database verification. Data is displayed for each parameter
entered. Data Verification does not alter the contents of the PAVs database.
Figure 6.2 Data Verification

PAV

Terminal

PROGRAMMING CABLE

5
2
3
3
2
5

FEMALE

MALE

6. 9. 1. Conditions
The following conditions apply when using data verification:
the PAV must be fully operational
both the terminal and the PAV must be set for the same serial port Baud rates (1200 by default)
you only need to enter 902 once. You will remain in data verification provided you do not
exceed the 2 minute programming timer, or manually exit data verification.

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6. 9. 2. Procedure
To use data verification:
1. Enter programming mode, the following screen appears:
8350 REV 132C01 COPYRIGHT 1987-1999 MITEL INC. ALL RIGHTS RESERVED
ENTERING PROG. MODE
>

2. Enter 902 to enter data verification mode.


3. Enter the desired register. When you enter the register the data associated with that register
appears opposite the entry. If there is no data for the register, nothing is displayed. The PAV
automatically moves to the next entry position. A typical output for an 810 Register (default
data) is shown below:
> 902
> 810 #4#9#9#9#9#9#9#9#9#9#6

6. 9. 3. Example For Data Verification of Register X00


Enter 902
Enter 100 for Port 1
Enter 200 for Port 2
Enter 300 for Port 3
Enter 400 for Port 4
Enter 500, will return a ?
6. 9. 4. Exiting Data Verification (907)
To return to programming mode enter 907. You can re-enter the data verification mode by
entering 902.
Note: When verifying routes and trunks you cannot enter 5XX, where 5 is the indication that you
wish to verify all the routes or trunks. Each trunk and route must be verified individually.

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General Notes on Programming

6. 10. Cloning (942 906)


6. 10. 1. General
Several PAV scan be programmed to operate identically by using a method called Cloning. One
PAV is programmed (referred to as the Master) and then connected to other PAVs (referred to as
the Slaves) you wish to program, by using a Cloning cable (illustrated below). The Cloning
method can only be used with PAVs of the same revision.
Figure 6.3 Master and Slave unit set up for Cloning

The Clone takes approximately three seconds and is initiated by entering the Clone Command
from the Master PAV. The return prompt for success or failure will be returned within five to ten
seconds.
6. 10. 2. Conditions
The following conditions apply when Cloning:
you can only clone units of the same revision level.
units must be cloned one at a time.
Master unit cannot be processing calls.
Slave unit must be initialized and defaulted.
Slave units must be fully operational and programmable from either a terminal or a DTMF
device.
both the Master and Slave units must be set at the same serial port Baud rates (1200 by
default).
one Slave is connected to one Master at any one time during Cloning.
Master unit must not be allowed to exit the programming mode and no off-hook to
on-hook transitions can occur in any unit while the Cloning cable is connected between units.
These transitions can cause a CIL output that will confuse the units and possibly corrupt the
programming.
Slave unit must be powered down and then powered up after Cloning. The Cloning cable must
be disconnected prior to powering up the Slave unit.

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6. 10. 3. Steps for Cloning


The following steps must be completed before attempting to Clone:
pre-program and dedicate a Master unit
connect a DTMF device to the Master unit that can seize the line, generate DTMF tones and
listen for the acknowledgment tones
you must have an CO line/trunk or a simulated source connected to the line you are using on
the Master PAV
ensure each PAV is powered up and connected using the Cloning cable as illustrated in Figure
6.4. The PAV requires pins two, three and five to be configured as a null modem cable.
Figure 6.4 Cloning Cable
MASTER

SLAVE

CLONING CABLE
5

2
3
3
2
5

MALE

MALE

6. 10. 4. Procedure
To Clone a PAV:
1. ensure that the Slave unit has been initialized
2. power up the Master unit
3. verify that the desired programming is already resident in the Master PAV
4. power up the Slave unit
5. match the Master and Slave baud rates (see Register 006, Serial Port Baud Rate)
6. connect the Cloning cable and the DTMF device as illustrated in Figure 6.13
7. go off-hook on the DTMF device connected to the Master unit
8. dial the programming access code (#0 by default)
9. dial 942 906 to start the Clone procedure
10. in approximately 5 to 10 seconds you should hear either two tones indicating that a successful
Cloning has taken place or four long tones indicating that the Cloning attempt failed. If four
tones or no tones occur, verify the conditions in Section 6.10.2.
11. After a successful Cloning, disconnect the Cloning cable and power down the Slave unit for
15 seconds. Do not attempt to make the Slave unit function while the Cloning cable is
connected. When powered-up the Slave unit will be functional, with its database a duplicate
of the Master unit
12. If more units are to be cloned, repeat steps 4 to 11.
Because CIL output will confuse the units and possibly corrupt the programming, you may wish
to turn the Master units CIL off (by setting 009 = 0, Print Format) during Cloning. You can turn it
on after you have finished cloning and have removed the Cloning cable. You should only have the
Cloning cable connected while Cloning a unit.

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The 942 906 Clone Command can be repeated at the Master unit any number of times. The 942
906 Clone Command does not destroy or alter the memory of the Master unit. Do not allow the
Master unit to time-out or exit programming mode while the units are connected via the Cloning
cable.
The Cloning process occurs at a high data-transmission rate. To avoid transmission errors, the
length of the uncoiled Cloning cable should be kept to a minimum (length should be no longer
than 2 chaining cables approximately 2 feet). The Master unit returns to its pre-programmed
baud rate at the end of Cloning, while the Slave unit will be set to the its new loaded value on its
first power up.
The enabled condition of the initialize-lockout feature will not be transmitted from a Master
PAV to a Slave PAV during a cloning procedure. See Section 6.12 for more information about the
Initialize Lockout Feature.
6. 11. Tandem Mode (942 908)
6. 11. 1. General
Remote programming can be achieved by using a PC, or a terminal in conjunction with a PAV.
The local PAV performs as an ASCII to DTMF conversion and has the ability to give visual
feedback while programming a remote PAV. This mode is useful for data confirmation or for
troubleshooting a remote PAV.
Figure 6.5 Tandem Programming

The network connection between the local and remote PAV must be of reasonable quality, with
not more than a 20 dB loss.

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6. 11. 2. To Initiate A Local Tandem Mode


At the local site (using the terminal), enter programming mode. Once in programming mode,
enter Tandem Mode with the commands 942 908. The PAV is self-prompting on the screen. It
asks which line to use and acknowledges receipt of the dial tone, at which time the number to be
dialed should be entered by the user. Once the remote PAV has answered, enter the program
access code. Upon receipt of the remote acknowledge tone, the remote phone is split away and
may be hung up.
Note: A listening device connected to the CO side of the line can be used to determine when the
line is answered. Once it is determined that the line is answered, a proper remote password can be
sent.
The last command to the remote PAV must be 999, in order to exit programming mode. Not
entering this command will result in the remote PAV telephone line having to time-out of
programming mode, which locks-up the remote line for two minutes. Also, the programming
changes in the remote PAV will be lost when the former data is reloaded at the end of the two
minute period.
If a user goes off-hook on the subscriber side of a line which is currently in a remote
programming session, a distinctive tone sequence can be heard by the user. This sequence is two
short single-tone beeps every half second.
While a line is in use for remote programming or in Tandem mode, the length of any DTMF tones
sent on that line is controlled by the X10 Register. This register is defaulted to 130 ms, in order to
provide a reliable DTMF data transfer. However, it can be changed.
6. 12. Database List (963 N)
This command will list part or all of the Dialers program, depending on the value of N. This
feature is available in a remote programming session, except for the value . This value is not
supported remotely. Both the tandem Dialer and the called Dialer must be operating with Revision
11 software to enable a remote database list.
When this command is used in a remote programming session, the headers (System registers,
Line registers, Route registers, System strings, Route strings, Speed calls and Search
tables) do not appear.
N=

Definition

System, Line and Route Registers

Route and System Strings

Speed Call Bins

Search Tables 801 - 815

Search Tables 821 - 850

Entire Program (local programming only)

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General Notes on Programming

6. 13. Initialize Lockout (942 968 N)


If the Initialize Lockout feature is enabled, an attempt to initialize a PAV will not produce a
default load or any other result, unless a checksum error is indicated. This feature is enabled by
entering the command 942 968 1, and it is disabled by entering the command 942 968 0. Initialize
Lockout is also disabled by any one of the following reasons:

issuing any command that causes a default load, including 901 or 903
successfully initializing the PAV
an automatic default load.

The default condition of the Initialize Lockout feature is disabled. The condition of this feature
being enabled is not transmitted during a cloning process. If Initialize Lockout is desired in a
Slave PAV, it must be explicitly enabled after it is disconnected from the Cloning cable and
powered-up at the end of the cloning process.
Note: Once this feature is activated, the only way to enter into programming mode is with the
passwords defined in the 603/604 Registers and the Search Tables (803#00#4 by
default). If the passwords are unknown, the unit can only have this feature disabled at a
Mitel Repair Center.
6. 14. Set Internal Clock (980 MMDDHHmm)
The internal clock can be set by using this command. This command is broken down into the
following sections:
MM = month (e.g., December = 12)
DD = day (e.g., the first = 01)
HH = hour (e.g., 4:00 PM = 16)
mm = minute (e.g., 15 = 15).
After the mm digits are entered, the PAV will accept the entry.
6. 15. Emergency Numbers
If the Centrex/PBX Register is disabled (Register X26 = 0), the emergency number  will be
dialed out directly toward the CO line (per default). If the Centrex/PBX is enabled (Register X26
= 1), the Centrex/PBX Access Code in Register X25 must be dialed before the emergency code.
This condition will result in the digit in Register X25 being output on the CO line before the
emergency digits are output, but only if it is programmed into the 6R5 Registers.
Note: The emergency phone number 911 can not be blocked.

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Figure 6.6 Overview of the PAV Operation


User goes
off-hook and begins
dialing
Line and Trunk Options;
Control Timing and
Hardware Functions

X23

X23 = 8
User dialed digits screened in
Search Tables

Search Tables 801 - 815

Route Registers
R5X - R7X

Route Strings
6R1 - 6R5

End of PAV
activity

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X23 = 9
PAV does nothing. User digits
pass through to the CO

Search Table 1 (Buffer A)


User dialed digits compared to
programmed Search Table
entries. If the digits dialed match
a screen, an action will result,
e.g., a route is selected

Route registers help control the


dialing format sequence from the PAV

End

Search Tables 2 & 3;


if they are required by
the route registers

Route strings control and


perform actual output of
digit streams from the
PAV

PAV finishes dialing;


connects user to line

40

General Notes on Programming

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System Wide Data

CHAPTER 7

7. System Wide Data


7. 1. General
You can change System Wide Data if the default data does not meet your requirements.
7. 2. 001 - Reorder Tone
This register controls the type of reorder tone that is heard by the subscriber.
Register

Default

001 T

Description
T = 0 for 400 Hz interrupted tone @ 150 interruptions per minute
T = 1 for 400 Hz uninterrupted tone

7. 3. 005 - Trunks to Monitor for CDR


This register controls which trunks will display CDR activity.
Register

005 T

Default

Description
T = 0 for all trunks
T = 1 for trunk 1
T = 2 for trunk 2
T = 3 for trunks 1 and 2
T = 4 for trunk 3
T = 5 for trunks 1 and 3
T = 6 for trunks 2 and 3
T = 7 for trunks 1, 2 and 3

T = 8 for trunk 4
T = 9 for trunks 1 and 4
T = for trunks 2 and 4
T = # for trunks 1, 2 and 4
T = C for trunks 3 and 4
T = D for trunks 1, 3 and 4
T = E for trunks 2, 3 and 4

Note: If you are using a terminal, you can substitute the letter A for the and the letter B for the
#. For DTMF C, D and E programming, refer to page 112.

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System Wide Data

7. 4. 006 - RS-232 Baud Rate


This register controls the baud rate of the serial port.
Register

006 T

Default

Description
T = 0 for 1200
T = 1 for 300
T = 2 for 300
T = 3 for 600

T = 4 for 1200
T = 5 for 2400
T = 6 for 4800
T = 7 for 9600

7. 5. 007 - Nulls After a Carriage Return


This register controls the number of nulls that are provided after a carriage return.
Register

007 T

Default

Description
T = 0 for no nulls
T = 1 for 1 null
T = 2 for 2 nulls
T = 3 for 3 nulls
T = 4 for 4 nulls

T=5
T=6
T=7
T=8
T=9

for 5 nulls
for 6 nulls
for 7 nulls
for 8 nulls
for 9 nulls

7. 6. 008 - Print-out Incoming Calls


This register controls whether incoming calls will appear in the CDR printout.
Register

Default

008 T

43

Description
T = 0 for disable
T = 1 for enable

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System Wide Data

7. 7. 009 - Print Format


This register controls the format in which CDR will be presented.
Register

009 T

Default

Description

T = 0 for disable
T = 1 for Mitel format; provide a carriage return line feed at the start of the record
T = 2 for Smart format; provide a carriage return line feed at the start of the record
T = 5 for Mitel format; provide a carriage return line feed at the start and the end of the
record
T = 6 for Smart format; provide a carriage return line feed at the start and the end of the
record

Note: Refer to Appendix 1 for more information.


7. 8. 010 - Route to Monitor for CDR
This register controls which routes will display CDR activity.
Register

010 T

Default

Description
T = 0 for Route 0
T = 1 for Route 1
T = 2 for Route 2
T = 3 for Route 3
T = 4 for Route 4
T = 5 for Route 5

T=6
T=7
T=8
T=9

for Route 6
for Route 7
for routed calls and outside Centrex calls only
for all outgoing call

7. 9. 015 - Route Progress Tone Length


This register defines the length of the process tones sent to a caller (tones that inform the caller
that the call is being processed). This parameter determines the tone length for R51/R71 (refer to
page 91) and the Access Control Sequence Token #03 (refer to page 63).
Register

Default

015 T

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Description
T = 0 for 400 ms
T = 1 for 100 ms

44

System Wide Data

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Line and Trunk Options

CHAPTER 8

8. Line And Trunk Options


8. 1. General
Line and Trunk refer to the physical line that is supplied by the Central Office (CO). Route refers
to the way the PAV will attempt to route the call through the CO Line. All the entries in the Line
and Trunk Options are of a pre-determined length. When you have entered the correct number of
digits, the PAV will automatically accept the entry.
Note: When programming line and trunk options, Trunk 1 is not related to Route 1, and Trunk 2 is
not related to Route 2, etc.
8. 2. X00 - Type of CO Line
This register defines the type of CO line being used.
Port

Register

Default

1
2
3
4

100 T
200 T
300 T
400 T

2
2
2
2

Description
T = 0 for loop start, rotary
T = 1 for ground start, rotary
T = 2 for loop start, DTMF
T = 3 for ground start, DTMF

To change all Trunks to the same value use 500 T.

8. 3. X01 - Rotary Dialing Rates


This register defines the outpulse rate dialed by the PAV.
Port

Register

Default

1
2
3
4

101 T
201 T
301 T
401 T

4
4
4
4

Description
T = 2 for outpulse at 30/20 ms which is 20 pps @ 60% break
T = 4 for outpulse at 60/40 ms which is 10 pps @ 60% break

To change all Trunks to the same value use 501 T.

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Line and Trunk Options

8. 4. X02 - DTMF Dialing Rate for Outgoing Calls


This register defines the duration of the DTMF tone dialed by the Controller on outgoing calls.
Note that while a line is in use for remote programming or for Tandem programming, the DTMF
tone length is controlled by Register X10.
Port

Register

Default

1
2
3
4

102 T
202 T
302 T
402 T

1
1
1
1

Description
T = 0 for 40 ms
T = 1 for 50 ms
T = 2 for 60 ms
T = 3 for 70 ms
T = 4 for 80 ms
T = 5 for 90 ms
T = 6 for 100 ms
T = 7 for 110 ms

T = 8 for 120 ms
T = 9 for 130 ms
T = for 140 ms
T = # for 150 ms
T = C for 160 ms
T = D for 170 ms
T = E for 180 ms
T = F for 190 ms

To change all Trunks to the same value use 502 T.

8. 5. X03 - On-Hook Timer


This register defines the minimum amount of time required by the PAV to detect an on-hook
condition. This condition is defined as the removal (loss) of loop current from the CO line.
Port

Register

Default

1
2
3
4

103 T
203 T
303 T
403 T

6
6
6
6

Description
T = 0 for 200 ms
T = 1 for 300 ms
T = 2 for 400 ms
T = 3 for 500 ms
T = 4 for 600 ms
T = 5 for 700 ms
T = 6 for 800 ms
T = 7 for 900 ms

T = 8 for 1000 ms
T = 9 for 1100 ms
T = for 1200 ms
T = # for 1300 ms
T = C for 1400 ms
T = D for 1500 ms
T = E for 1600 ms
T = F for 1700 ms

To change all Trunks to the same value use 503 T.

Note 1: If you are using a terminal you can substitute the letter A for and B for #.
Note 2: If a hook flash is performed on the subscriber side, the PAV reacts by looking for dial tone
on the CO side. If dial tone is detected, the PAV treats the call in progress as a new call. If
the PAV does not detect dial tone after a hook flash, it does nothing to the call in progress.

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8. 6. X04 - Switch Hook Flash Time


This register defines the time that the PAV will recognize a brief loss of loop current from a PBX
or the CO side.
Port

Register

Default

1
2
3
4

104 T
204 T
304 T
404 T

1
1
1
1

Description
T = 0 for 80 ms
T = 1 for 100 ms
T = 2 for 150 ms
T = 3 for 200 ms
T = 4 for 300 ms
T = 5 for 500 ms

T = 6 for 750 ms
T = 7 for 1000 ms
T = 8 for 1330 ms
T = 9 for 1660 ms
T = for 2000 ms
T = # for 2500 ms

To change all Trunks to the same value use 504 T.

Note: If you are using a terminal you can substitute the letter A for and B for #.
8. 7. X05 - Time Between Release of the CO Line and Next Attempt to Connect
This register defines the length of time that the PAV will remain on-hook (in the idle state) prior
to going back off-hook and re-dialing.
Port

Register

Default

1
2
3
4

105 T
205 T
305 T
405 T

9
9
9
9

Description
T = 0 for 500 ms
T = 1 for 650 ms
T = 2 for 800 ms
T = 3 for 950 ms
T = 4 for 1100 ms
T = 5 for 1250 ms
T = 6 for 1400 ms

T = 7 for 1550 ms
T = 8 for 1700 ms
T = 9 for 1850 ms
T = for 2000 ms
T = # for 2150 ms
T = C for 2300 ms
T = D for 2450 ms

To change all Trunks to the same value use 505 T.

Note: If you are using a terminal you can substitute the letter A for and B for #.

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8. 8. X06 - Number of Ground Start Attempts


This register defines the number of ground start attempts that will be made by the PAV in attempt
to start a ground start trunk.
Port

Register

Default

1
2
3
4

106 T
206 T
306 T
406 T

3
3
3
3

Description
T = 1 for 1 time
T = 2 for 2 times
T = 3 for 3 times
T = 4 for 4 times
T = 5 for 5 times
T = 6 for 6 times
T = 7 for 7 times
T = 8 for 8 times

T = 9 for 9 times
T = for 10 times
T = # for 11 times
T = C for 12 times
T = D for 13 times
T = E for 14 times
T = F for 15 times

To change all Trunks to the same value use 506 T.

8. 9. X07 - Ground Start Time-out


This register defines the time between each ground start attempt.
Port

Register

Default

1
2
3
4

107 T
207 T
307 T
407 T

3
3
3
3

Description
T = 0 for Disable
T = 1 for 1 seconds
T = 2 for 2 seconds
T = 3 for 3 seconds
T = 4 for 4 seconds
T = 5 for 5 seconds

T = 6 for 6 seconds
T = 7 for 7 seconds
T = 8 for 8 seconds
T = 9 for 9 seconds
T = for 10 seconds
T = # for 11 seconds

To change all Trunks to the same value use 507 T.

Note: If you are using a terminal you can substitute the letter A for and B for #.

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8. 10. X08 - Off-hook Digit Refusal Timer


This register defines the time between the PAV recognizing the off-hook and when it will accept
digits on a per trunk basis. Dial tone is given to the user only after the Off-hook Digit Refusal
Timer (X30) has expired.
Port

Register

Default

1
2
3
4

108 T
208 T
308 T
408 T

3
3
3
3

Description
T = 0 for none
T = 1 for 100 ms
T = 2 for 200 ms
T = 3 for 300 ms
T = 4 for 400 ms

T=5
T=6
T=7
T=8
T=9

for 500
for 600
for 700
for 800
for 900

ms
ms
ms
ms
ms

To change all Trunks to the same value use 508 T.

Note: If X19 = 1 (Off-hook Progress Tone), the progress tone will not occur until the time defined
by Register X08 has expired.
8. 11. X09 - User Dial Tone Source
This register defines the dial tone supplied and what the caller hears while the PAV is dialing.
Port

Register

Default

1
2
3
4

109 T
209 T
309 T
409 T

4
4
4
4

Description
Silent Dialout
T = 0 for none
T = 1 for internal
T = 4 for CO line

Ticking Dialout
T = 2 for none
T = 3 for internal
T = 6 for CO line

To change all Trunks to the same value use 509 T.

Note: This register interacts with Register X19.

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8. 12. X10 - Remote Programming DTMF Send Rate


This register defines the on/off time of DTMF tones sent by the PAV during tandem or remote
programming.
Port

Register

Default

1
2
3
4

110 T
210 T
310 T
410 T

9
9
9
9

Description
T = 0 for 40 ms
T = 1 for 50 ms
T = 2 for 60 ms
T = 3 for 70 ms
T = 4 for 80 ms
T = 5 for 90 ms
T = 6 for 100 ms
T = 7 for 110 ms

T = 8 for 120 ms
T = 9 for 130 ms
T = for 140 ms
T = # for 150 ms
T = C for 160 ms
T = D for 170 ms
T = E for 180 ms
T = F for 190 ms

To change all Trunks to the same value use 510 T.

Note: If you are using a terminal you can substitute the letter A for and B for #.
8. 13. X11 - Interdigit Timer for the Destination Number
This register defines the time the caller has to enter each digit after the first digit has been dialed.
Port

Register

Default

1
2
3
4

111 T
211 T
311 T
411 T

2
2
2
2

Description
T = 0 for No Time-out
T = 1 for 2 seconds
T = 2 for 4 seconds
T = 3 for 6 seconds
T = 4 for 8 seconds
T = 5 for 10 seconds

T = 6 for 12 seconds
T = 7 for 14 seconds
T = 8 for 16 seconds
T = 9 for 18 seconds
T = for 20 seconds
T = # for 22 seconds

To change all Trunks to the same value use 511 T.

Note: If you are using a terminal you can substitute the letter A for and B for #.

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8. 14. X12 - Interdigit Timer for 0+ Calls


This register defines the time the caller has to enter each digit after the first digit has been dialed
for calls beginning with the digit 0.
Port

Register

Default

1
2
3
4

112 T
212 T
312 T
412 T

2
2
2
2

Description
T = 0 for No Time-out
T = 1 for 2 seconds
T = 2 for 4 seconds
T = 3 for 6 seconds
T = 4 for 8 seconds
T = 5 for 10 seconds

T = 6 for 12 seconds
T = 7 for 14 seconds
T = 8 for 16 seconds
T = 9 for 18 seconds
T = for 20 seconds
T = # for 22 seconds

To change all Trunks to the same value use 512 T.

Note: If you are using a terminal you can substitute the letter A for and B for #.
8. 15. X13 - Interdigit Timer for 01+ Calls
This register defines the time the caller has to enter each digit after the first two digits are dialed
for calls beginning with the digits 01.
Port

Register

Default

1
2
3
4

113 T
213 T
313 T
413 T

2
2
2
2

Description
T = 0 for No Time-out
T = 1 for 2 seconds
T = 2 for 4 seconds
T = 3 for 6 seconds
T = 4 for 8 seconds
T = 5 for 10 seconds

T = 6 for 12 seconds
T = 7 for 14 seconds
T = 8 for 16 seconds
T = 9 for 18 seconds
T = for 20 seconds
T = # for 22 seconds

To change all Trunks to the same value use 513 T.

Note: If you are using a terminal you can substitute the letter A for and B for #.
8. 16. X14 - Rotary Interdigit Pause On Outgoing Dialing
This register defines the time the PAV will pause between rotary digits dialed.
Port

Register

Default

1
2
3
4

114 T
214 T
314 T
414 T

4
4
4
4

Description
T = 0 for 400 ms
T = 1 for 500 ms
T = 2 for 600 ms
T = 3 for 700 ms
T = 4 for 800 ms

T = 5 for 900 ms
T = 6 for 1000 ms
T = 7 for 1100 ms
T = 8 for 1200 ms

To change all Trunks to the same value use 514 T.

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8. 17. X19 - Off-Hook Tone


This register defines whether the user will hear a 200 ms burst of tone supplied at the end of the
off-hook digit refusal timing.
Port

Register

Default

1
2
3
4

119 T
219 T
319 T
419 T

0
0
0
0

Description
T = 0 for tone disabled
T = 1 for tone enabled

To change all Trunks to the same value use 519 T.

8. 18. X20 - Incoming Call Detection


This register defines the PAVs sensitivity to incoming ringing on a scale of 0 to 9 (where 0 is the
most sensitive and 9 the least sensitive). If the setting is too sensitive, outgoing calls may not be
routed. If the setting is not sensitive enough, the PAV may not detect incoming calls, treating them
as outgoing calls. This condition will result a one way audio transmission. It should not be
necessary to change the default value for normal operation.
Port

Register

Default

1
2
3
4

120 T
220 T
320 T
420 T

2
2
2
2

Description
T = 0 for 40 ms
T = 1 for 50 ms
T = 2 for 60 ms
T = 3 for 80 ms
T = 4 for 90 ms
T = 5 for 100 ms
T = 6 for 120 ms
T = 7 for 130 ms

T = 8 for 140 ms
T = 9 for 160 ms
T = for 170 ms
T = # for 180 ms
T = C for 200 ms
T = D for 210 ms
T = E for 220 ms
T = F for 240 ms

To change all Trunks to the same value use 520 T.

Note: If you are using a terminal you can substitute the letter A for and B for #.

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8. 19. X23 - Operation at Off-Hook


This register defines the operation that the PAV will take, once an off-hook condition is detected.
Port

Register

Default

1
2
3
4

123 T
223 T
323 T
423 T

8
8
8
8

Description
T = 0 for execute ACS defined by S24 immediately upon an off-hook
detection (Hotline)
T = 8 for screen digits and performed programmed instructions
T = 9 for route call as normal

To change all Trunks to the same value use 523 T.

Note: If X23 = 0, the PAV will not allow emergency numbers to be dialed, nor will the PAV allow
DTMF programming.
8. 20. X24 - Default Route
If an interdigit timer expires before a route is specified, the PAV forces the call on to a preselected route.
Port

Register

Default

1
2
3
4

124 T
224 T
324 T
424 T

0
0
0
0

Description
T = 0 for Route 0
T = 1 for Route 1
T = 2 for Route 2
T = 3 for Route 3

T = 4 for Route 4
T = 5 for Route 5
T = 6 for Route 6
T = 7 for Route 7

To change all Trunks to the same value use 524 T.

8. 21. X25 - Centrex/PBX Access Digit


This register defines the digit to be used for outgoing Centrex/PBX access. This register is used
when the PAV is placed behind a PBX or used with a Centrex CO, and a digit is needed (usually
9) to access an outside line. If the PAV detects a Centrex/PBX access digit, it screens the
remaining digits and processes the call. If the PAV does not detect a Centrex/PBX access digit, it
does not screen and dials the number directly to the CO line. If the Centrex/PBX Access Digit is
not dialed before the destination number and X26 = 1, the destination number will be dialed with
no routing.
Port

Register

Default

1
2
3
4

125 T
225 T
325 T
425 T

9
9
9
9

Description
T = Centrex/PBX access digit

To change all Trunks to the same value use 525 T.

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8. 22. X26 - Centrex/PBX Enable/Disable


This register defines whether Centrex/PBX is enabled.
Port

Register

Default

1
2
3
4

126 T
226 T
326 T
426 T

0
0
0
0

Description
T = 0 for disabled
T = 1 for enabled

To change all Trunks to the same value use 526 T.

Note: If Register X26 is enabled (set to 1) the PAV looks for the PBX digit specified in the X25
Register (usually 9). The PBX digit is discarded, and the PAV begins screening from the next digit
dialed by the user. The 6R5 Access Control Sequence (ACS) usually requires a token to enable a
PBX digit to be dialed.
8. 23. X27 - Time to Auto-Answer
This register defines the time in which the PAV waits before answering an incoming call, after the
detection of ringing.
Caution: Use extreme caution when lowering the auto-answer time. If the user does not answer
the call prior to the auto-answer time, the PAV will answer the call automatically.
Port

Register

Default

1
2
3
4

127 T
227 T
327 T
427 T

9
9
9
9

Description
T = 0 for Disable
T = 1 for 10 seconds
T = 2 for 20 seconds
T = 3 for 30 seconds
T = 4 for 40 seconds
T = 5 for 50 seconds

T = 6 for 60 seconds
T = 7 for 70 seconds
T = 8 for 80 seconds
T = 9 for 90 seconds
T = for 100 seconds
T = # for 110 seconds

To change all Trunks to the same value use 527 T.

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Line and Trunk Options

8. 24. X28 - Auto-Answer Wait for Security Code Timer


This register defines the time in which a security code must be entered on a trunk after the PAV
auto-answers. If time-out occurs or an incorrect password is entered, the trunk is locked for the
time specified in the X29 Register.
Port

Register

Default

1
2
3
4

128 T
228 T
328 T
428 T

6
6
6
6

Description
T = 0 for Disable
T = 1 for 20 seconds
T = 2 for 40 seconds
T = 3 for 60 seconds
T = 4 for 80 seconds
T = 5 for 100 seconds

T = 6 for 120 seconds


T = 7 for 140 seconds
T = 8 for 160 seconds
T = 9 for 180 seconds
T = for 200 seconds
T = # for 220 seconds

To change all Trunks to the same value use 528 T.

Note: If you are using a terminal you can substitute the letter A for and B for #.
8. 25. X29 - Auto-Answer Incorrect/Failed Security Code Trunk Lockout Timer
Failure to enter the correct programming password during the time specified by the X28 Register
enables this timer. You can specify the time a trunk is locked out. If the X28 time-out occurs, the
trunk is locked out as specified or until the user side of the line goes off-hook.
Port

Register

Default

1
2
3
4

129 T
229 T
329 T
429 T

9
9
9
9

Description
T = 0 for Disable
T = 1 for 20 seconds
T = 2 for 40 seconds
T = 3 for 60 seconds
T = 4 for 80 seconds
T = 5 for 100 seconds

T = 6 for 120 seconds


T = 7 for 140 seconds
T = 8 for 160 seconds
T = 9 for 180 seconds
T = for 200 seconds
T = # for 220 seconds

To change all Trunks to the same value use 529 T.

Note: If you are using a terminal you can substitute the letter A for and B for #.

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8. 26. X30 - Off-hook Recognition Timer


This register defines the minimum amount of time that the PAV requires the presence of loop
current, in order to detect an off-hook condition.
Port

Register

Default

1
2
3
4

130 T
230 T
330 T
430 T

3
3
3
3

Description
T = 0 for 20 ms
T = 1 for 40 ms
T = 2 for 80 ms
T = 3 for 100 ms
T = 4 for 200 ms
T = 5 for 400 ms
T = 6 for 600 ms
T = 7 for 800 ms

T = 8 for 1000 ms
T = 9 for 1200 ms
T = for 1400 ms
T = # for 1600 ms
T = C for 1800 ms
T = D for 2000 ms
T = E for 2200 ms
T = F for 2500 ms

To change all Trunks to the same value use 530 T.

Note 1: If you are using a terminal you can substitute the letter A for and B for #.
Note 2: The following illustration explains the relationships between Registers 503, 508 and 530.

PA
V

PAV

PAV

8. 27. X31 - Tip Ground Application Timer


This register defines the amount of time that a tip ground must be applied by the CO to insure the
PAV recognizes it.
Port

Register

Default

1
2
3
4

131 T
231 T
331 T
431 T

3
3
3
3

Description
T = 0 for 40 ms
T = 1 for 40 ms
T = 2 for 80 ms
T = 3 for 120 ms
T = 4 for 160 ms
T = 5 for 200 ms

T = 6 for 240 ms
T = 7 for 280 ms
T = 8 for 320 ms
T = 9 for 360 ms
T = for 400 ms
T = # for 440 ms

To change all Trunks to the same value use 531 T.

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8. 28. X32 - Digit Recognition on Outgoing Calls


This register defines the treatment of digits detected during an outgoing call.
Port

Register

Default

1
2
3
4

132 T
232 T
332 T
432 T

0
0
0
0

Description
T = 0 for DTMF or rotary allowed
T = 1 for ignore all rotary
T = 2 for ignore DTMF
T = 3 for ignore all digits
T = 5 for reorder tone on rotary
T = 6 for reorder tone on DTMF
T = 7 for reorder tone on any dialed digit

To change all Trunks to the same value use 532 T.

Note: If X32 = 2, 3, 6 or 7, local DTMF programming will not be allowed.


8. 29. X33 - Digit Recognition on Incoming Calls
This register defines the treatment of digits detected during an incoming call.
Port

Register

Default

Description

1
2
3
4

133 T
233 T
333 T
433 T

0
0
0
0

T = 0 for allow DTMF or rotary


T = 1 for ignore all rotary
T = 2 for ignore all DTMF
T = 3 for ignore all dialed digits
T = 5 for reorder tone on rotary
T = 6 for reorder tone on DTMF
T = 7 for reorder tone on any dialed digit
T = 8 for allow DTMF or 10 pps rotary; ignore 20 pps rotary on outgoing
T = 9 for allow DTMF or 10 pps rotary; ignore 20 pps rotary on outgoing and
incoming
T = for allow 10 pps rotary; ignore DTMF and 20 pps rotary
T = D for reorder on 10 pps rotary; ignore 20 pps rotary
T = E for reorder on DTMF; allow 10 pps rotary; ignore 20 pps rotary

To change all Trunks to the same value use 533 T.

Note: See page 112 for programming with DTMF D and E.

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Line and Trunk Options

8. 30. X34 - Tip Ground Removal Timer


This register defines the amount of time for the tip ground removal detection.
Port

Register

Default

1
2
3
4

134 T
234 T
334 T
434 T

#
#
#
#

Description
T = 0 for 100 ms
T = 1 for 100 ms
T = 2 for 180 ms
T = 3 for 260 ms
T = 4 for 340 ms
T = 5 for 420 ms
T = 6 for 500 ms
T = 7 for 580 ms

T = 8 for 660 ms
T = 9 for 740 ms
T = for 820 ms
T = # for 900 ms
T = C for 980 ms
T = D for 1060 ms
T = E for 1140 ms
T = F for 1220 ms

To change all Trunks to the same value use 534 T.

Note: See page 112 for programming with DTMF D and E. If you are using a terminal you can
substitute the letter A for and B for #.

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Route Registers

CHAPTER 9

9. Route Registers
9. 1. General
Route Registers are available for each of the eight routes. These registers work in conjunction
with the routes but independent of each other. Therefore, each route may be programmed with
different Route Register settings.
9. 2. R50/R70 Primary and Alternate Destination Number Format
This register specifies the format that will be used for the destination number.
Route

Register

Default

Route 0
Route 1
Route 2
Route 3
Route 4
Route 5
Route 6
Route 7

150 T
250 T
350 T
450 T
170 T
270 T
370 T
470 T

0
0
0
0
0
0
0
0

Description
T = 0 for any number of digits
T = 1 for 10 digits; adds Register 601 on 7 digits (Note 1)
T = 2 for 1+10 digits; adds Register 601 on 7 digits (Note 2)
T = 4 for 1+10 digits or 1+7 digits ( Note 3)
T = 8 for 10 or 7 digits ( Note 4)

To change Registers 150 - 450 to the same value use 550 T


To change Registers 170 - 470 to the same value use 570 T

Note 1: This option strips the digit 1 from a 1+ ten digit destination number before it is dialed to
the CO. If the destination number is a seven digit number or a 1+ seven digit number (in
which the digit 1 is stripped from the seven digit number), the contents of Register 601
are added to the number before it is dialed to the CO.
Note 2: This option adds the digit 1 to a ten digit destination number before it is dialed to the CO.
If the destination number is a seven digit number, then the digit 1 followed by the
contents of Register 601 are added to the number before it is dialed to the CO.
Note 3: This option adds the digit 1 to a ten digit destination number before it is dialed to the CO.
If the destination number is a seven digit number, then the digit 1 is added to it before it is
dialed to the CO.
Note 4: This option strips the digit 1 from a 1+ ten digit destination number or a 1+ seven digit
destination number before it is dialed to the CO.

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Route Registers

9. 3. R58/R78 Action on Call Failure


This register specifies the action that will be take as a result of a call failure.
Route

Register

Default

Route 0
Route 1
Route 2
Route 3
Route 4
Route 5
Route 6
Route 7

158 T
258 T
358 T
458 T
178 T
278 T
378 T
478 T

8
6
6
6
6
6
6
6

Description
T = 0 for redial on Route 0
T = 1 for redial on Route 1
T = 2 for redial on Route 2
T = 3 for redial on Route 3
T = 4 for redial on Route 4
T = 5 for redial on Route 5
T = 6 for redial on Route 6
T = 7 for redial on Route 7
T = 8 for reorder tone
T = 9 for redial the same route once; then reorder tone
T = for redial the same route twice; then reorder tone
T = # for redial the same route three times; then reorder
T = C for redial the same route once; then Route 0
T = D for redial the same route twice; then Route 0
T = E for redial the same route three times; then Route 0
T = F for reorder tone

To change Registers 158 - 458 to the same value use 558 T


To change Registers 178 - 478 to the same value use 578 T

Note: If you are using a terminal you can substitute the letter A for and B for #.

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Access Control Sequences

CHAPTER 10

10. Access Control Sequences (ACS)


10. 1. General
Call Control Data defines such system wide information as the PAVs access number and
authorization code. Information entered here provides site specific information. Each entry must
be terminated with a ##.
10. 2. Route Strings
The following table explains the relations of the Route register numbers 6R0, 6R1, 6R2, 6R3,
6R4, and 6R5 to the actual routes.
Route Name

Access
Number

6R0

6R1

6R2

6R3

6R4

6R5

0
1
2
3
4
5
6
7

610
620
630
640
650
660
670
680

611
621
631
641
651
661
671
681

612
622
632
642
652
662
672
682

613
623
633
643
653
663
673
683

614
624
634
644
654
664
674
684

615
625
635
645
655
665
675
685

ACS
Token

Not
applicable

Not
applicable

Route

Authorization
Dummy
Centrex/PBX
Number
Account Code
Code

ACS

Note: For more information on ACS Tokens 3, 4, 5, & 9, refer to Section 10.3.

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Access Control Sequences

10. 3. Access Control Sequences (6R5)


Access Control Sequences (ACS) instruct thePAV on how to access a particular carrier-telephone
network. Calls are routed in the ACS after a match in the Search Tables is detected. Each entry
(6R5) can be any sequence of commands taken from the following tables, with a maximum of 80
characters per entry.
Register

Token

Description

See
Section
10.2.

Dials the digit 0


Dials the digit 1
Dials the destination number
Dials the contents of the 6R1 Register
Dials the contents of the 6R2 Register
Dials the contents of the Secondary Search Table, Buffer B (821 - 830)
Dials the number of the trunk being used (i.e. trunk 3 = 3)
Cut through; dialing finished
Change to DTMF dialing
Dials the contents of the 6R4 Register

#0
#00
#01

Dials the digit


Dials the digit #
Dials the digit #, if the previous token was 2; unless a # was dialed after
the destination number; in which case nothing will be dialed
Pause until the entire account code is received
Provide a short burst of 400 Hz tone to the subscriber side
Dials the contents of the Secondary Search Table, Buffer C (831 - 840)
Dials the contents of the Secondary Search Table, Buffer D (841 - 850)

#25B
#3AB
#4AB
#5AB
#6AB
#7AB
#8AB
#DAB
6N

Where R
Equals
1 - 8 for
Routes
1-8

0
1
2
3
4
5
6
7
8
9

#02
#03
#04
#05

6R5

Pause; then continue


570 -680 Hz tone detector
440 Hz tone detector
480 Hz ring-back tone detector
400 Hz tone detector
360 - 620 Hz tone detector
Precise dial tone detector (350 Hz + 440 Hz)
DTMF tone detector
Dial the Trunk String Register

Digits that are dropped are not dialed.


Refer to Section 10.4 for the values of A and B.
Refer to Section 10.11 for the value N.

Note: The default values of the 6R5 Register can be found in Appendix 3.

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Access Control Sequences

10. 4. A and B Dial Tone Detection Parameters


10. 4. 1. A and B Dial Tone Detection Parameters
The PAV expects a certain minimum duration of dial tone to occur within a specified time before
attempting to dial. They are specified by the A and B timers in the tables below.

A
Length of Time Dial Tone Must Exist

B
Time to Wait for a Valid Length of Dial Tone

Minimum; Redial per R58/R78 on failure

0 seconds

200 ms; Redial per R58/R78 on failure

2 seconds

400 ms; Redial per R58/R78 on failure

4 seconds

1 second; Redial per R58/R78 on failure

6 seconds

2.55 seconds; Redial per R58/R78 on failure

8 seconds

Minimum; Continue to on failure

10 seconds

200 ms; Continue to on failure

12 seconds

400 ms; Continue to on failure

14 seconds

1 second; Continue to on failure

16 seconds

2.55 seconds; Continue to on failure

18 seconds

20 seconds

Note: The A parameter sets the minimum period the dial tone must be present.
10. 4. 2. Format Example
#XAB
#X

Dial Tone Frequency to Monitor

Minimum Dial Tone Duration to Detect

Time allowed to Detect the Duration of Dial Tone

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10. 4. 3. Example
#851
#8

Look for 350 + 440 Hz (precise dial tone)

Detect a minimum amount of precise dial tone

Look for a minimum amount of precise dial tone for up to 2 seconds

10. 5. 6R0 - Name of Route


You can program route names to appear on CDR records. This ability can provide identification of
the carrier used per route. All entries must be terminated with a ##.
Register

6R0

Default

Description

Refer to This register contains the name of each route. This register can be a maximum of 80
Appendix characters, but only 4 or 6 of the characters will be printed in the CDR. This entry must be
3
entered in Hex (Refer to page 114).

Example: 610 4254##

10. 6. 6R1 - Access Number for the Telephone Network


When defined, the Access Number will be output on routed calls where the ACS token 3 is used.
Register

Default

6R1

BLANK

Description
Where R is the Route Number 1 through 8. This entry may contain up to 80 characters
maximum.

Example: 611 1234567890##

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10. 7. 6R2 - Authorization Number


When defined, the Authorization Number will be output on routed calls where the ACS token 4 is
used.
Register

Default

6R2

BLANK

Description
Where R is the Route Number 1 through 8. This entry may contain up to 80 characters
maximum.

Example: 612 1234567890##

10. 8. 6R3 - Dummy Account Code


When defined, the Dummy Account Code will be output on routed calls where the ACS token 5 is
used and when the conditions defined by R54/R74 = 3 are met.
Register

Default

6R3

BLANK

Description
Where R is the Route Number 1 through 8. This entry may contain up to 80 characters
maximum.

Example: 613 1234567890##

10. 9. 6R4 - Centrex/PBX Number


When defined, the Centrex/PBX Number will be output on routed calls where the ACS token 9 is
used.
Register

Default

6R4

Description
Where R is the Route Number 1 through 8. This entry may contain up to 80 characters
maximum.

Example: 614 9##

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10. 10. Access Control Sequence (ACS) Default Data


The following sections outline the default data that is loaded into each ACS and a brief
explanation of each piece of data.
10. 10. 1. ACS 615
Note
#853

Note: When Route 0 is executed, the PAV will look for precise dial tone; once the dial tone is
detected, the PAV will dial the destination number; finally, the PAV will cut through.
10. 10. 2. ACS 625 through 685
Note
#853

Note: When Routes 1 through 7 are executed, the PAV will look for precise dial tone; once the
dial tone is detected, the PAV will dial the contents of the 6R1 Register followed by the
destination number; finally, the PAV will cut through.
10. 11. 69TN Trunk String Registers
Trunk String Registers can be used in place of the Access Number for split -porting the PAV;
which enables each port to dial its own Access Number.
Refer to the 69TN Table on how to use the Trunk String Registers.
Register

69TN

T=
1
2
3
4

= Trunk 1
= Trunk 2
= Trunk 3
= Trunk 4

N=
1 = String 1
2 = String 2
3 = String 3

Description
Up to 80 Characters may be entered, with ##
following the last digit entered in the string.

These registers are BLANK by default.

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69TN
Trunk 1

Trunk 2

Trunk 3

Trunk 4

String 1

6911

6921

6931

6941

String 2

6912

6922

6932

6942

String 3

6913

6923

6933

6943

10. 11. 1. Trunk String Register ACS Token


The ACS Token that will be used to dial out the contents of the Trunk String Registers is 6N,
with N representing the String Number for the trunk currently in use. Refer to the example below
on how to use the Trunk String Register ACS Token.
ACS Token

N=

6N

1
2
3

Description
Dial Contents of string 1, for trunk currently in use
Dial Contents of string 2, for trunk currently in use
Dial Contents of string 3, for trunk currently in use

10. 11. 2. Example


ACS Trunk String to Dial for Trunk 1: 6911 1234567890##
ACS Trunk String to Dial for Trunk 2: 6921 2345678901##
ACS Trunk String to Dial for Trunk 3: 6931 3456789012##
ACS Trunk String to Dial for Trunk 4: 6941 4567890123##
ACS for Route 1: 625 #8516127##
The PAV looks for a minimum amount of precise dial tone within a 2 second interval (#851); dials
the contents of Trunk String number 1 (61); dials the destination number (2); cuts through (7).

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Search Tables

CHAPTER 11

11. Search Tables


11. 1. Search Tables
Search Tables consist of a three digit number that always starts with an 8 as the first digit,
followed by two digits that indicate the length of the digit string. The following digits specify the
number for the PAV to monitor, followed by an action digit telling the PAV what to do once a
match of digits has been detected.
Search Tables are used to provide call control and routing information. Digits dialed by a caller
are screened from 1 to 15 digits, depending on the Search Table selected. Search Tables are used
for the screening dialed digits and are subject to an action. The PAV provides Search Tables
numbers 801 - 815 for Primary destination numbers, 821 - 850 for the Secondary destination
numbers or Account Codes.
11. 2. Format Example of a Search Table Entry
8XX N A ##
8
XX

Indicates this is a search table entry


Indicates the digit(s) to screen for (01 - 15)

Indicates the digit(s) to screen; relative to XX

Action Code to take on dialed digits

##

Terminates or Ends Entry

803 911 #6 ##
8

Indicates this is a search table entry

03

Indicates that we will screen the first 3 digits dialed by the customer

911

Indicates the three digits to be screened

#6

Action Code (If 911 is matched, then end of destination number)

##

Terminates the Entry

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Search Tables

11. 3. Digits In a Table


When selecting a Search Table, you must enter enough digits to fill the Search Template. For
example, if you select Search Table 815, you must enter 15 digits.
815

NNNNNNNNNNNNNNN

##

Register Number

Digits You Expect the User to Dial

Action Code

End of Entry

815 is the Register Number. Where 8 indicates a Search Table. The following two digits indicate the number of
digits to be screened. In this case 15 digits will be screened. NNNNNNNNNNNNNNN are the digits you want
the PAV to match.
N is any digit between 0 - 9 or , and is matched against the digits dialed by the subscriber.
N may also equal:
#0 Compare against a user dialed # digit
#1 Compare against a user dialed 1 or 0
#4 Compare against any user dialed digit 2 - 9
#9 Compare against any user dialed digit
A represents the action digits instructing the action to be taken when an exact match of digit(s) has occurred.

11. 4. Primary and Secondary Search Tables


NUMBER OF DIGITS TO BE ENTERED INTO A SEARCH TABLE REGISTER
Primary
(Buffer A)

Secondary
(Buffer B)

Secondary
(Buffer C)

Secondary
(Buffer D)

Number of Digits to be
Entered

801
802
803
804
805
806
807
808
809
810
811
812
813
814
815

821
822
823
824
825
826
827
828
829
830

831
832
833
834
835
836
837
838
839
840

841
842
843
844
845
846
847
847
849
850

1
2
3
4
5
6
7
8
9
10
11
12
13
14
15

Note 1: If 011 = 1, Secondary Buffers B, C and D are used for Account Code numbers.
Note 2: If 011 = 2, Secondary Buffers B, C and D are used for destination numbers.

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11. 5. 011 - Enable Secondary Search Tables


This register defines whether the Secondary Search Tables are enabled. In addition to the Primary
Search Tables (801-815), the Secondary Search Tables allow destination number digits to be
screened and calls to be routed in the 821 - 830, 831 - 840, 841 - 850 tables. Because the Account
Code Search Tables are replaced with the Secondary Search Tables when 011 = 2, Registers R54/
R74 and the PAV feature are disabled.
Register

Default

011 T

Description
T = 0 for disable
T = 2 for enable the Secondary Search Tables and Disable PAV

Note: This register is also used to control the activation of the Account Code Search Tables. Refer
to Chapter 15 (Account Code Options) for more details.

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Search Tables

11. 6. Action Codes for Primary Search Tables 801 - 815; Buffer A (011 = 0, 1 or 2)
Action Code

Description

ACS

00
01
02
03
04
05
06
07

Prefer Route 0
Prefer Route 1
Prefer Route 2
Prefer Route 3
Prefer Route 4
Prefer Route 5
Prefer Route 6
Prefer Route 7

615
625
635
645
655
665
675
685

70
71
72
73
74
75
76
77

Prefer Route 0; drop digits dialed and begin screening in the Secondary Search Tables
Prefer Route 1; drop digits dialed and begin screening in the Secondary Search Tables
Prefer Route 2; drop digits dialed and begin screening in the Secondary Search Tables
Prefer Route 3; drop digits dialed and begin screening in the Secondary Search Tables
Prefer Route 4; drop digits dialed and begin screening in the Secondary Search Tables
Prefer Route 5; drop digits dialed and begin screening in the Secondary Search Tables
Prefer Route 6; drop digits dialed and begin screening in the Secondary Search Tables
Prefer Route 7; drop digits dialed and begin screening in the Secondary Search Tables

615
625
635
645
655
665
675
685

80
81
82
83
84
85
86
87

Force Route 0
Force Route 1
Force Route 2
Force Route 3
Force Route 4
Force Route 5
Force Route 6
Force Route 7

615
625
635
645
655
665
675
685

90
91
92
93
94
95
96
97

Select Route 0
Select Route 1
Select Route 2
Select Route 3
Select Route 4
Select Route 5
Select Route 6
Select Route 7

615
625
635
645
655
665
675
685

#1
#2
#3
#4
#5
#6

Same Route; drop digits dialed and begin screening in the Secondary Search Tables
Deny call
Speed Call trigger
Dial what has been received and then cut through, no routing
Master programming security code
Absorb digits dialed and cut through, no route
011 = 0 or 1: Stop screening, place remaining digits in the Account Code Buffer
011 = 2: Stop screening completely; close the Primary and Secondary Digit Buffers
Do Nothing (Wait for more digits)
Prefer Default Route (S24)
Removes Search Table Entry from PAV
PAV maintenance code
Speed Calling maintenance code

#7
#8
#9
#*
#C

Note: Prefer, Force, and Select Routes are defined in the glossary in Appendix 4.

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Search Tables

11. 7. Action Codes for Secondary Search Tables 821 - 830; Buffer B (011 = 2)
Action Code

Description

ACS

00
01
02
03
04
05
06
07

Prefer Route 0
Prefer Route 1
Prefer Route 2
Prefer Route 3
Prefer Route 4
Prefer Route 5
Prefer Route 6
Prefer Route 7

615
625
635
645
655
665
675
685

70
71
72
73
74
75
76
77

Prefer Route 0; drop digits dialed and begin screening in the next Secondary Search Tables
Prefer Route 1; drop digits dialed and begin screening in the next Secondary Search Tables
Prefer Route 2; drop digits dialed and begin screening in the next Secondary Search Tables
Prefer Route 3; drop digits dialed and begin screening in the next Secondary Search Tables
Prefer Route 4; drop digits dialed and begin screening in the next Secondary Search Tables
Prefer Route 5; drop digits dialed and begin screening in the next Secondary Search Tables
Prefer Route 6; drop digits dialed and begin screening in the next Secondary Search Tables
Prefer Route 7; drop digits dialed and begin screening in the next Secondary Search Tables

615
625
635
645
655
665
675
685

80
81
82
83
84
85
86
87

Force Route 0
Force Route 1
Force Route 2
Force Route 3
Force Route 4
Force Route 5
Force Route 6
Force Route 7

615
625
635
645
655
665
675
685

90
91
92
93
94
95
96
97

Select Route 0
Select Route 1
Select Route 2
Select Route 3
Select Route 4
Select Route 5
Select Route 6
Select Route 7

615
625
635
645
655
665
675
685

#1
#5
#6
#7
#8
#9

Same Route; drop digits dialed and begin screening in the next Secondary Search Tables
Deny call
Absorb digits dialed and cut through, no route
Stop screening completely
Do Nothing (Wait for more digits)
Prefer Default Route (S24)
Removes Search Table Entry from PAV

11. 8. Action Codes for Account Code Search Tables 821 - 830; Buffer B (011 = 1)
Action Code
1
#1
#5
#6

Description
Allow the call
Deny the call
Enough digits received, go to the next Search Table
Enough digits received, stop screening completely

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Search Tables

11. 9. Action Codes for Secondary Search Tables 831 - 840; Buffer C (011 = 2)
Action Code

Description

ACS

00
01
02
03
04
05
06
07

Prefer Route 0
Prefer Route 1
Prefer Route 2
Prefer Route 3
Prefer Route 4
Prefer Route 5
Prefer Route 6
Prefer Route 7

615
625
635
645
655
665
675
685

70
71
72
73
74
75
76
77

Prefer Route 0; drop digits dialed and begin screening in the next Secondary Search Tables
Prefer Route 1; drop digits dialed and begin screening in the next Secondary Search Tables
Prefer Route 2; drop digits dialed and begin screening in the next Secondary Search Tables
Prefer Route 3; drop digits dialed and begin screening in the next Secondary Search Tables
Prefer Route 4; drop digits dialed and begin screening in the next Secondary Search Tables
Prefer Route 5; drop digits dialed and begin screening in the next Secondary Search Tables
Prefer Route 6; drop digits dialed and begin screening in the next Secondary Search Tables
Prefer Route 7; drop digits dialed and begin screening in the next Secondary Search Tables

615
625
635
645
655
665
675
685

80
81
82
83
84
85
86
87

Force Route 0
Force Route 1
Force Route 2
Force Route 3
Force Route 4
Force Route 5
Force Route 6
Force Route 7

615
625
635
645
655
665
675
685

90
91
92
93
94
95
96
97

Select Route 0
Select Route 1
Select Route 2
Select Route 3
Select Route 4
Select Route 5
Select Route 6
Select Route 7

615
625
635
645
655
665
675
685

#1
#5
#6
#7
#8
#9

Same Route; drop digits dialed and begin screening in the next Secondary Search Tables
Deny call
Absorb digits dialed and cut through, no route
Stop screening completely
Do Nothing (Wait for more digits)
Prefer Default Route (S24)
Removes Search Table Entry from PAV

11. 10. Action Codes for Account Code Search Tables 831 - 840; Buffer C (011 = 1)
Action Code
1
#1
#5
#6

75

Description
Allow the call
Deny the call
Enough digits received, go to the next Account Code Search Table
Enough digits received, stop screening completely

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Search Tables

11. 11. Action Codes for Secondary Search Tables 841 - 850; Buffer D (011 = 2)
Action Code

Description

ACS

00
01
02
03
04
05
06
07

Prefer Route 0
Prefer Route 1
Prefer Route 2
Prefer Route 3
Prefer Route 4
Prefer Route 5
Prefer Route 6
Prefer Route 7

615
625
635
645
655
665
675
685

80
81
82
83
84
85
86
87

Force Route 0
Force Route 1
Force Route 2
Force Route 3
Force Route 4
Force Route 5
Force Route 6
Force Route 7

615
625
635
645
655
665
675
685

90
91
92
93
94
95
96
97

Select Route 0
Select Route 1
Select Route 2
Select Route 3
Select Route 4
Select Route 5
Select Route 6
Select Route 7

615
625
635
645
655
665
675
685

#1
#5
#6
#7
#8
#9

Deny call
Absorb digits dialed and cut through, no route
Stop screening completely
Do Nothing (Wait for more digits)
Prefer Default Route (S24)
Removes Search Table Entry from PAV

11. 12. Action Codes for Account Code Search Tables 841 - 850; Buffer D (011 = 1)
Action Code
1
#1
#6

Description
Allow the call
Deny the call
Enough digits received, stop screening completely

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Search Tables

11. 13. Search Tables Default Data


The following sections outline the default data that is loaded into each Primary Search Table (as a
Search Template) and a brief explanation of each piece of data. The shaded cell of each default
entry represents the action code being used.
11. 13. 1. Search Tables 801
Note 1
0

Note 2

00

00

Note 3
#9

#7

Note 1: If the first digit dialed is a 0, route the call to Route 0.


Note 2: If the first digit dialed is a 9, route the call to Route 0.
Note 3: If the first digit dialed is any other digit, do nothing.
11. 13. 2. Search Tables 803
Note 1
1

Note 2
#C

Note 4
#0

#0

#3

Note 5
#4

#0

Note 7
#4

#4

Note 3

#6

Note 6
#

#0

#0

#0

#C

Note 8
#3

#4

#9

#9

00

Note 1: If the first three digits dialed are 119, enter into Speed Calling programming mode.
Note 2: If the first three digits dialed are 7, any digit 2 through 9 and #, cut through to the CO and
dial the digits directly.
Note 3: If the first three digits dialed are 911, stop screening for digits, and connect the call.
Note 4: If the first three digits dialed are #0, enter into master programming mode.
Note 5: If the first three digits dialed are #, enter into PAV code programming mode.
Note 6: If the first three digits dialed are ###, enter into Speed Calling programming mode.
Note 7: If the first three digits dialed are any digit 2 through 9 and 11, cut through to the CO and
dial the digits directly.
Note 8: If the first three digits dialed are any digit 2 through 9 followed by any two digits, route
the call to Route 0.

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Search Tables

11. 13. 3. Search Tables 804


Note 1
1

Note 2
1

#3

Note 4
1

#4

#9

00

Note 5
6

00

Note 7
1

Note 3

01

#9

#9

00

00

#4

Note 6
7

00

Note 8
#9

8
Note 9

#9

#2

#9

#0

Note 1: If the first four digits dialed are 1411, cut through to the CO and dial 1411 directly.
Note 2: If the first four digits dialed are 1555, route the call to Route 0.
Note 3: If the first four digits dialed are 1800, route the call to Route 0.
Note 4: If the first four digits dialed are 1866, route the call to Route 0.
Note 5: If the first four digits dialed are 1877, route the call to Route 0.
Note 6: If the first four digits dialed are 1888, route the call to Route 0.
Note 7: If the first four digits dialed are 1 followed by any digit two through nine and any two
digits, route the call to Route 1.
Note 8: If the first four digits dialed are followed by any three digits, access the relative Speed
Calling bin.
Note 9: If the first four digits dialed are any digit followed by #0, enter into master
programming mode.
11. 13. 4. Search Tables 807
Note 1
1

#4

#9

#9

Note 2
5

00

#4

#9

#9

#9

#9

#9

#9

#6

Note 1: If 1, any digit two through nine, any two digits, and 555 is dialed, route the call to Route
0.
Note 2: If any digit two through nine, followed by any six digits are dialed, stop screening for
more digits and connect the call.

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Search Tables

11. 13. 5. Search Tables 808


Note 1
1

#9

#9

#9

#9

00

#9

#9

#1

Note 2
1

#9

#9

Note 1: If 101, any four digits, and 0 is dialed, route the call to Route 0.
Note 2: If 101, any four digits, and 1 is dialed, deny the call.
11. 13. 6. Search Tables 810
Note 1
#4

#9

#9

#9

#9

#9

#9

#9

#9

#9

#6

Note 1: If any digit two through nine followed by any nine digits is dialed, stop screening for
more digits and connect the call.
11. 13. 7. Search Tables 811
Note 1
#1

#4

#9

#9

#9

#9

#9

#9

#9

#9

#9

#6

Note 1: If the digit one or zero, any digit two through nine followed by any nine digits is dialed,
stop screening for more digits and connect the call.

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Common Option Data

CHAPTER 12

12. Common Option Data


Common Option Data refers to data that is common to all aspects of the Dialer. Each entry must
be terminated with a ##.
12. 1. 601 - User Area Code
The users home area code can be entered into the following register. The Registers R50 and R70
reference this register. Refer to Section 9.2 on page 60 for more details.
Register
601

Description
The area code cannot be more than 3 digits.

Default
BLANK

Example: 601 315##

12. 2. 602 - Machine Identifier


Every PAV can be assigned a unique ID. This register is especially useful when using Chaining or
an RS-232 (Serial) multiplexer, as it places the machines identifier in the CDR output.
Register
602

Description
This ID must be entered as Hex and cannot be more than 40
characters. Only the first three characters programmed appear in the CDR record.

Default
43484E

Example: 602 43484E##

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Common Option Data

12. 3. 605 - Hook Flash Tone Detector


After the PAV has cut through, it looks for switch-hook flashes, as defined by the X04 Register. If
a switch-hook flash is detected, this register is checked for a tone detector token. If no tone
detector token is found, the flash is ignored. If a tone is detected which matches the token in this
register, the PAV treats it as a new call and starts the screening process.
Register
605

Description
See Section 10.4 on page 64 for available detectors and their values.

Default
#871

Example: 605 #871##

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Call Home

CHAPTER 13

13. Call Home


13. 1. General
The Call Home feature allows the PAV to call a pre-programmed phone number on the event that
the RAM is corrupted. The phone number dialed by the PAV is intended to reach a maintainers
database, at which time the maintainer can update or re-program the PAV.
The PAV is able to attempt to automatically send a message when the current program is
corrupted. The PAV will also perform an automatic initialization routine.
13. 2. Bad Customer Data
The PAVs non-volatile memory is broken down into five logical areas. Each of these areas
contains an associated checksum number that is recalculated at power-up and randomly after that.
In the even that at least one and less than all five logical areas are corrupted, the routines will
retain the corrupted program until a recovery scan can be run. The first scan is run as the PAV
exits the power-up, making use of that retained bad-checksum information.
The five logical areas are:
Area 1
System, Line and Route Registers (000 - R81)

Area 2
Route and System String Registers (600 - 69TN)

Area 3
Speed Calling Registers (700 - 799 or 7000 - 7999)

Area 4
Primary Search Tables (801 - 815)

Area 5
Secondary/Account Code Search Tables (821 - 850)

Note: A reload of the factory defaults is done only if all five customer-data checksums are bad at
power-up. This ensures that the installer has access to the programming mode. The PAV
also sends a Controller initialized message to the serial port at 1200 bps.

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Call Home

13. 3. Corrupted Memory Recovery


If the PAV detects that an area or areas of memory have been corrupted, it will perform the
following steps.
Gives users a flutter tone of three long beeps, indicating a RAM corruption, at off-hook.

Loads the following program:


5014
Rotary Dialing Rate set to outpulse at 60/40 ms; 10 pps @ 60% break
5029
DTMF Dialing Rate for Outgoing Calls set to 130 ms
5144
Rotary Inter-digit Pause on Outgoing Dialing set to 800 ms
5276
Time To Auto-answer set to 60 seconds
5303
Off-hook Recognition Timer set to 100 ms
603#0
Auto-answer Security Code set to #0
801#0#7
Primary Search Tables set with do nothing if # is first digit
802#00#7
Primary Search Tables set with do nothing if #0 are the first two digits
803#00#4
Use #0 as the master programming code

Attempts a Call Home using the following steps:


1. Checks for a phone number in Register 600 (Call Home is disable if no number exists)
2. Chooses the first available trunk and marks it busy
3. Goes off-hook and waits five seconds
4. Sets X00 to 0 for loop lines and rotary dialing
5. Dials the number stored in Register 600; the number stored after the separator is not
dialed, but included as part of the Bad Checksum Report
6. Waits 60 seconds
7. Sets X00 to 2 for loop lines and DTMF dialing
8. Sends the Bad Checksum Report
9. Outputs a message via the RS-232 port
10. Goes on-hook
Note: This process is performed three times at ten minute intervals. If program mode is
entered and then exited normally, either locally or remotely after the first or second Call Home
attempt, no subsequent Call Home attempts will be made.

13. 4. Local Call Home Message


The following format is used for the local I have called home message.
1
2
3
4
5
6
7
123456789012345678901234567890123456789012345678901234567890123456789012345678
* DATABASE NEEDS ATTENTION: nnnnnnnnnnnnnnnn ID iiiiiiiiiiiiiii AT mm/dd hh:mm

n...n represents the number stored in Register 600 (only 16 digits will be displayed)
i...i represents the identifier to be dialed out (only 14 digits will be displayed)
mm/dd represents the month and day
hh:mm represents the hour and minute

Note: CR, LF and BELL are sent at the beginning and the end of a record.

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Call Home

13. 5. Bad Checksum Report


The Bad Checksum Report consists of the following elements:
The string

The string of digits in Register 600 after the separator (PAV Identifier)

The string

The digit 1, if section 1 is bad


The digits 22, if section 2 is bad
The digits 333, if section 3 is bad
The digits 4444, if section 4 is bad
The digits 55555, if section 5 is bad

The string ###

The PAV will preserve the Bad Checksum information until an active attempt is made to remedy
it. A valid exit from programming mode will constitute an active attempt to remedy a Bad
Checksum, regardless of whether any programming/correcting was actually done.
13. 6. Installing a Local PAV for Call Home
The following diagram shows the proper connections for a PAV dedicated to receiving Call Home
messages.
Figure 13.1

Central Office Line

Port One RJ31X


Pin 1

Tip

Pin 4

Pin 4

Ring

Port Two RJ31X

Pin 5
Pin 8

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Pin 5

84

Call Home

13. 6. 1. Programming a Local PAV for Call Home


Program the dedicated PAV with the following program:
942
High-level Command shift character

903

Load factory defaults

5281

Auto-answer Wait For Security Code Timer set for 10 seconds

5291

Auto-answer Incorrect/Failed Security Code Trunk Lockout Timer set for 10


seconds

2271

Time to Auto-answer set for 10 seconds

0051

Trunks to Monitor for CDR set for trunk 1

980

Internal Clock set using MM(month)DD(day)HH(hour)MM(minute)

942

High-level Command shift character

904

Clear Search Tables 801 through 850

0081

Print-out Incoming Calls set to yes

999

Exit programming mode

13. 7. 600 - Call Home Number


This register stores the pre-defined telephone number that will be used by the PAV to Call Home.
The Call Home feature is disabled when this register is blank.
Register
600

Description
This register contains the Call Home telephone number.

Default
BLANK

Example: 600 12148441234##

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Call Back

CHAPTER 14

14. Call Back


14. 1. General
The PAV has the ability to drop the Central Office (CO) side of the unit. An auto-answer is done
after incoming ringing is detected, while holding up the subscriber side of the PAV. Upon
execution of htis token, the PAV will drop the CO side connection, and start a timer based upon
the value specified in the token (see the tabel below). The PAV will then start to look for incoming
ringing until it is detected, or the timer times out. If the timer times out, the R58/R78 registers for
that route are consulted for the action to be taken.
While the PAV is looking for incoming ringing, it can generate a 400 Hz tone back to the user at a
1 second on and 7 seconds off cadence, until incoming ringing is detected, or the timer is expired.
Once incoming ringing is detected, the CO side is terminated, and the next ACS token in the
sequence is then executed.
Note: The user must remain off-hook after dialing the destination number while the entire process
of the Call Back feature is being executed.
14. 2. Call Back ACS Token
The following token is used to initiate the Call Back feature. Refer to Section 10.3 on page 63 for
more details on using this token in the Access Control Sequence.

5XNN
5

Value

Timer definition

0
X
NN

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no audible tone heard by subscriber side

audible tone heard by subscriber side

0-99

wait for ringing timer value

86

Call Back

14. 2. 1. Example
#8513#6194502527
#8

Look for 350 + 440 Hz (precise dial tone)

Detect a minimum amount of precise dial tone

Look for a minimum amount of precise dial tone for up to 2 seconds

Dial the contents of 6R1

#6

Look for 400 Hz

Detect 200 ms of 400 Hz dial tone

Look for 200 ms of 400 Hz dial tone for up to 18 seconds

Dial the contents of 6R2

Enable Call Back

No audible tone heard while Controller waits for return call

25

Wait up to 25 seconds for the return call

Dial the destination number

Cut through

14. 3. Call Back Disconnect


The PAV has the ability to send terminating characters, for instance a DTMF #, to clear the local
CO line after a routed call has been made. After the user hangs up the telephone, the CO line will
be disconnected for the time specified by the X03 Register (On-hook Timing). The CO line will
then be reseized, and the terminating characters will be dialed.
Any of the tokens that are listed in the following table may be used to access the terminating
characters.
Token

Definition

Dials the digit 0

Dials the digit 1

#0

Dials the digit

#00

Dials the digit #

#04

Dials the contents of Buffer C (831 - 840)

#05

Dials the contents of Buffer D (841 - 850)

2
3

Dials the contents of 6R1

Dials the contents of 6R2

Dials the contents of Buffer B (821 - 830) or 6R3

Dials the trunk number

87

Dials the destination number

Dials the contents of 6R4

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Call Back

14. 3. 1. Example
#851#61945025279
#8

Look for 350 + 440 Hz (precise dial tone)

Detect a minimum amount of precise dial tone

Look for a minimum amount of precise dial tone for up to 2 seconds

Dial the contents of 6R1

#6

Look for 400 Hz

Detect 200 ms of 400 Hz dial tone

Look for 200 ms of 400 Hz dial tone for up to 18 seconds

Dial the contents of 6R2

Enable Call Back

0
25

Wait up to 25 seconds for the return call

Dial the destination number

Cut through

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No audible tone heard while Controller waits for return call

Dial the contents of 6R4

88

Call Back

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Account Code Options

CHAPTER 15

15. Account Code Options


15. 1. General
The PAV can control user access to the CO line, or carriers by means of Account Codes. The PAV
can also use the Account Codes as Personal Identification Numbers. The Account Codes can be
verified or non-verified, depending on the customers requirements. Due to the flexibility of the
PAV, most Account Codes programming needs can be met.
15. 2. Account Code Table Description
The Account Code portion of the users dialed digits is divided into two separate areas of equal
size, known as call buffers.
Account Code Areas
Buffer

Table Range

Buffer Type

821 - 830

Verifiable Account Code Table

831 - 840

Verifiable Account Code Table

841 - 850

Verifiable Account Code Table

A #9 wildcard character can be used in place of exact Account Code digit(s), if one or more digits
do not require verification. For example, 822 #9#9#5## means that any two digits are acceptable
for Buffer A. The #5 Action code indicates that this is a valid entry, and screening should proceed
to Buffer B.
15. 3. 011 - PAV Feature Enable/Disable
This register defines whether the PAV feature will be used to verify Account Codes, but only if the
code is a fixed length code (R54/R74 = 2). The 8XX register relative to the R52/R72 must be
defined. For instance, if 254 = 2, 011 = 1 and 252 = 3, then register 823 must be programmed with
the Account Codes that are to be verified.
Register

Default

011 T

Description
T = 0 for disable PAV feature
T = 1 for enable PAV feature

Note: This register is also used to control the activation of the Secondary Search Tables. Refer to
Chapter 11 for more details.

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Account Code Options

15. 4. Account Code Table Outline


The following table outlines the number of digits that must be entered in each Account Code
Table register.
Buffer B

Buffer C

Buffer D

Number of expected digits

821
822
823
824
825
826
827
828
829
830

831
832
833
834
835
836
837
838
839
840

841
842
843
844
845
846
847
848
849
850

1
2
3
4
5
6
7
8
9
10

15. 5. R51/R71 - Account Code Tones


This register defines whether tones will be supplied to a user to remind them to enter an Account
Code number after the destination number is dialed. The tones are 400 ms long with a 400 ms
space of silence in between each tone.
Route

Register

Default

Route 0
Route 1
Route 2
Route 3
Route 4
Route 5
Route 6
Route 7

151 T
251 T
351 T
451 T
171 T
271 T
371 T
471 T

0
0
0
0
0
0
0
0

Description
T = 0 for no beep tones
T = 1 for 
T = 2 for 
T = 3 for 
T = 4 for 
T = 5 for 
T = 6 for 
T = 7 for 
T = 8 for 

To change Registers 151 - 451 to the same value use 551 T


To change Registers 171 - 471 to the same value use 571 T

Note: These tones can be used to monitor Route progression.

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15. 6. R52/R72 - Number of Account Code Digits


This register defines the number of digits that is expected for the Account Code on each Route.
Route

Register

Default

Route 0
Route 1
Route 2
Route 3
Route 4
Route 5
Route 6
Route 7

152 T
252 T
352 T
452 T
172 T
272 T
372 T
472 T

4
4
4
4
4
4
4
4

Description
T = 1 for 1 digit
T = 2 for 2 digits
T = 3 for 3 digits
T = 4 for 4 digits
T = 5 for 5 digits
T = 6 for 6 digits
T = 7 for 7 digits
T = 8 for 8 digits
T = 9 for 9 digits
T = for 10 digits

To change Registers 152 - 452 to the same value use 552 T


To change Registers 172 - 472 to the same value use 572 T

15. 7. R53/R73 - Account Code Entry Inter-digit Timing


This register defines the amount of time that thePAV will wait between each dialed Account Code
digit. When using variable-length Account Codes, the PAV will stop waiting for more digits after
the time defined by this register has expired.
Route

Register

Default

Route 0
Route 1
Route 2
Route 3
Route 4
Route 5
Route 6
Route 7

153 T
253 T
353 T
453 T
173 T
273 T
373 T
473 T

3
3
3
3
3
3
3
3

Description
T = 0 for no time-out
T = 1 for 2 second
T = 2 for 4 seconds
T = 3 for 6 seconds
T = 4 for 8 seconds
T = 5 for 10 seconds
T = 6 for 12 seconds
T = 7 for 14 seconds
T = 8 for 16 seconds
T = 9 for 18 seconds
T = for 20 seconds
T = # for 22 seconds

To change Registers 153 - 453 to the same value use 553 T


To change Registers 173 - 473 to the same value use 573 T

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Account Code Options

15. 8. R54/R74 - Account Code Type


This register defines the type of Account Code that will be used on each Route.
Route

Register

Default

Description

Route 0
Route 1
Route 2
Route 3
Route 4
Route 5
Route 6
Route 7

154 T
254 T
354 T
454 T
174 T
274 T
374 T
474 T

1
1
1
1
1
1
1
1

T = 0 for flexible Account Code; wait for time-out then continue


T = 1 for no Account Code
T = 2 for fixed-length Account Code; wait for time-out, then re-order
T = 3 for fixed-length Account Code; wait for time-out, then use the contents
of 6R3 for Dummy Account Code

To change Registers 154 - 454 to the same value use 554 T


To change Registers 174 - 474 to the same value use 574 T

15. 9. R59/R79 - Account Code Warning Tones


This register defines whether warning tones will be returned to the user to alert them that the PAV
is expecting Account Code digits. The tones will be heard after the time defined by Register R53/
R73 has expired. If the user fails to enter a digit before the specified number of tones expires, they
will receive re-order tone.
Route

Register

Default

Route 0
Route 1
Route 2
Route 3
Route 4
Route 5
Route 6
Route 7

159 T
259 T
359 T
459 T
179 T
279 T
379 T
479 T

0
0
0
0
0
0
0
0

Description
T = 0 for no beep tones
T = 1 for 
T = 2 for 
T = 3 for 
T = 4 for 
T = 5 for 
T = 6 for 
T = 7 for 
T = 8 for 

To change Registers 159 - 459 to the same value use 559 T


To change Registers 179 - 479 to the same value use 579 T

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Account Code Options

15. 10. R60/R80 - Account Code Confirmation and Reroute Tones


This register defines a reroute or confirmation tone to be supplied to a caller after a successfully
entered Account Code or on a failed route/reroute sequence. These tones are programmed to
occur if a failure in the routing occurs. For example, if the PAV fails to route from Route 1 to
Route 0, R60/R80 will provide the re-route tones. The tones are 200 ms in duration.
Route

Register

Default

Route 0
Route 1
Route 2
Route 3
Route 4
Route 5
Route 6
Route 7

160 T
260 T
360 T
460 T
180 T
280 T
380 T
480 T

0
0
0
0
0
0
0
0

Description
T = 0 for Account Code tone off; re-route tone off
T = 1 for Account Code tone on; re-route tone off
T = 2 for Account Code tone off; re-route tone on
T = 3 for Account Code tone on; re-route tone on

To change Registers 160 - 460 to the same value use 560 T


To change Registers 180 - 480 to the same value use 580 T

15. 11. R61/R81 - Verifiable Account Code Table Definition


This register defines whether Search Tables 831 - 850 will be enabled for further Account Code
digit searching.
Route

Register

Default

Route 0
Route 1
Route 2
Route 3
Route 4
Route 5
Route 6
Route 7

161 T
261 T
361 T
461 T
181 T
281 T
381 T
481 T

0
0
0
0
0
0
0
0

Description
T = 0 for 831 - 850 disabled
T = 3 for 831 - 850 enabled

To change Registers 161 - 461 to the same value use 561 T


To change Registers 181 - 481 to the same value use 581 T

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Account Code Options

15. 12. Account Code Search Table Action Codes


Each Account Code Search Table has six available action codes, that are used to associate an
action to a match of digits. For more information on using these action codes, please refer to
Section 11.12 on page 76.
Account Code Search Table Action Code
Token

#1
#5
#6

Description
Allow the call
Deny the call
Enough digits received, go to the next Search Table (if any)
Enough digits received, stop all searching

15. 13. Account Code Search Table ACS Tokens


Each Account Code Search Table has an Access Control Sequence (ACS) Token, that is used to
dial out the digits input into the relative table. For further information on the ACS refer to 10.3 on
page 63.
ACS Tokens
Token
5
#02
#04
#05

Description
Dials the contents of the Secondary Search Table, Buffer B (821 - 830)
Pause until the entire account code is received
Dials the contents of the Secondary Search Table, Buffer C (831 - 840)
Dials the contents of the Secondary Search Table, Buffer D (841 - 850)

15. 14. Sample Program using Account Codes


15. 14. 1. Forced Account Codes Not Verified
This example explains where the customer dials a number routed to Route 1. The PAV prompts
the user with two beeps, indicating that the customer should enter a variable length Account
Code. In this case, the PAV will not dial the destination number until after the time defined by
253T expires, indicating that the user has finished dialing the variable length Account Code.
251 2
253 2
254 0
625 #861#0227##

95

Prompt the user on Route 1 to enter an Account Code after


two beeps
Stop waiting for futher Account Code digits after 4 seconds
Enable variable Account Codes on Route 1
ACS Tokens

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Account Code Options

The ACS Tokens instruct the PAV as follows:


The PAV waits for up to 2 seconds for 200 ms of precise dial tone (#861); once the token is
satisfied, the PAV waits until 4 seconds have expired after the last digit is dialed in the Account
Code (#02); once the token is satisfied, the destination number is dialed (2); after the destination
number is dialed, the PAV cuts through (7).
15. 14. 2. Forced Account Codes Verified
This example explains where the customer dials a number routed to Route 2. The PAV prompts
the user with one beep, indicating that the customer should enter an Account Code. In this case,
the user must dial an Account Code that matches the digits found in the 823 Search Table.
Otherwise, the call is denied.
011 1
351 1
352 3
354 2
823 1234##
823 9876##
625 #8612#66157##

Enable PAV
Prompt the user on Route 2 to enter an Account Code after
one beep
Define number of Account Code digits as three digits
Enable Account Codes on Route 2
Allow the digits 1234 as an Account Code
Allow the digits 9876 as an Account Code
ACS Tokens

The ACS Tokens instruct the PAV as follows:


The PAV waits for up to 2 seconds for 200 ms of precise dial tone (#861); once the token is
satisfied, the destination number is dialed (2); after the destination number is dialed, the PAV
waits for up to 2 seconds for 200 ms of 400 Hz (#661); once the token is satisfied, the PAV dials
the three-digit Account Code number (5); after the code is dialed, the PAV cuts through (7).

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Account Code Options

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Chaining

CHAPTER 16

16. Chaining
16. 1. Introduction
The Chaining feature allows multiple PAVs to be Chained through their DB 9 pin serial ports
via chaining cables. The cables are available through your local authorized Mitel Distributor.
Chaining provides the following features:
1. Chained PAVs can be programmed simultaneously
2. Allows users, who have more than one PAV, easy programming of Speed Calling numbers
3. Up to 10 PAVs may be chained to provide CIL Records to one serial printer, or a system with
a serial interface.
16. 2. 013 - PAV Identification Number
This register is used to identify the number of a PAV in a Chain.
Register

013 T

Default

Description
T = 0 For Not in the Chain
T = 1 For 1
T = 2 For 2
T = 3 For 3
T = 4 For 4

T = 5 for 5
T = 6 for 6
T = 7 for 7
T = 8 for 8
T = 9 for 9

T = for 10

16. 3. 014 - Last PAV Identification Number


This register is used to identify the total number of PAVs in a Chain. The last PAV is the only PAV
that contains a value other than 0 programmed in this register.
Register

014 T

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Default

Description
T = 0 For Not Master PAV
T = 1 For 1
T = 2 For 2
T = 3 For 3
T = 4 For 4

T = 5 for 5
T = 6 for 6
T = 7 for 7
T = 8 for 8
T = 9 for 9

T = for 10

98

Chaining

16. 4. Commands for Chain Programming


Command
944 N
945
946 N

Description
Select PAV Number N in Chain to accept DTMF Chain Programming.
Select all PAVs in Chain to accept DTMF Chain Programming.
Deselect PAV Number N in Chain from accepting DTMF Chain Programming.

947

Deselect all PAVs in Chain from accepting DTMF Chain Programming.

950

Enter DTMF Chain Programming Mode.

952 N

Select PAV Number N in Chain for DataVerification, and deselect all other PAVs

957

Exit Chain Verification Mode and remain in Chain Programming, with all PAVs selected.

959

Exit DTMF Chain Programming Mode and remain in Normal Programming mode.

Note: The 950 Command is the only command in this list that may be used in Normal Programming Mode. All
other Commands are for Chain Programming.

16. 5. Setting up a Chain


1. Install and power up your PAVs. (Maximum often PAVs for regular Chaining), but do not
connect anything to the DB 9 Serial Port.
2. Initialize each PAV.
3. Pick the first PAV to the left. This PAV will be number 1, and each PAV to the right will be
numbered sequentially with a maximum of ten PAVs.
4. Enter programming mode of each PAV and set the PAV Identification Number (Register 013
T).
16. 6. Example
16. 6. 1. PAV #1
Action

Result

Dial #0
Dial 013

Hear 

Dial 1

Hear 

Dial 999

99

Hear 

Exits programming mode

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Chaining

16. 6. 2. PAV #2
Action

Result

Dial #0

Hear 

Dial 013

Hear 

Dial 2

Hear 

Dial 999

Exits programming mode

Repeat these steps for each PAV in the chain until you reach the last PAV.
The following example displays programming for the last PAV in the chain of three PAVs.
16. 6. 3. PAV #3
Action

Result

Dial #0

Hear 

Dial 013

Hear 

Dial 3

Hear 

Dial 014

Hear 

Dial 3

Hear 

Dial 999

Exits PAV

5. When Exiting Program mode, notice that the LED is lit, and flashes as the PAV stores the
programming changes. DO NOT DISCONNECT POWER if the LED is flashing, this
avoids memory corruption.
6. Remove Power from each PAV, and attach the Chaining Cables to the DB 9 Serial Port of each
PAV.
7. Each Chaining Cable has one Male RJ -11 Connector, one Female RJ -11 Connector, and one
Male DB 9 Serial Connector (See Figure 16.2).
Figure 16.2 Chaining Cable

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Chaining

Note: This chaining cable cannot be used as an optional printer cable to install a recording device.
8. Connect the plastic plug from the first PAV into the plastic jack of the second PAV, then
connect the plastic plug of the second PAV into the Plastic Jack of the third PAV, then connect
the plastic plug of the third PAV into the plastic jack of the first PAV. (See Figure 16.3).
Figure 16.3 Chaining Illustration
FIRST PAV

SECOND PAV

THIRD PAV

9. Reconnect the power to each PAV.


10. Enter program mode on PAV # 1 by entering #0 (Default).
11. Enter 950, you hear .
If you hear , Chaining has failed. Repeat all steps to attempt the Chaining process
again.
12. The Chain is now active and all programming done from this point on will occur in all PAVs.
All Registers which control chaining operations (006, 013, and 014) must be programmed into
each PAV individually; they may not be entered while in Chain programming.
13. To Exit Chain Programming mode dial 959 then 999.
If 999 is dialed to exit program mode the Chain is still present, but Chain programming is
turned off. Any user entered programming will not be distributed from the Chain. CDR
records are not affected by dialing 999 or hanging up the telephone.
To exit a Chain enter 959  999, then hang up the telephone.

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Chaining

16. 7. Installation of a Recording Device


Obtain an optional printer cable from your local authorized Mitel Distributor before installing a
recording device.
The optional printer cable is different from the Chaining cable and should not be confused. The
optional printer cable has one Male RJ-11 Connector, one Female RJ-11 Connector, one Female
DB 25 serial connector, and a one meter cable.
Figure 16.4 Optional Printer Cable

1. Follow the steps 1 through 8, as described in Section 16.5, beginning on page 99.
2. Connect the plastic plug from the first PAV into the plastic jack of the second PAV, then
connect the plastic plug of the second PAV into the plastic jack of the third PAV, then connect
the plastic plug of the third PAV into the plastic jack of the optional printer cable, then connect
the plastic plug of the optional printer cable into the plastic jack of the first PAV. (See Figure
16.5)
Figure 16.5 Optional Printer Cable Setup

3. Connect a male DB25 RS-232 cable from the female DB25 of the optional printer cable to the
serial printer.

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4. Follow step 9, 10 and 11 described in Section 16.6 on page 99.


5. Connect your buttset to the first PAV, and enter into normal programming mode. Then enter
950 followed by 945 and enter Register 009 1. Return to step 13 from Section 16.6 on page
99. Exit programming (999), repeat this step for each PAV.
16. 8. Call Detail Record (CDR) Information and Chaining
This section describes how the last PAV queries the other PAVs and passes CDRs.
16. 8. 1. Polling Between PAVs
In the Chain, the last PAV queries the other PAVs for their Call Detail Information (CDR) Status.
The PAV with the most records sends its call records first, through the Chain to the last PAV. The
last PAV passes all information to the serial printer. The process repeats until each PAV has no
CDRs.
The following Table shows the printable and non-printable characters used to perform the polling
scheme.
Function
CDR enquiry
(command to send CDR buffer status)
Start of buffer status report
End of buffer status report
Dump CDR (start of binary dump number)
Element of binary dump number
Element of binary dump number
End of binary dump number sequence
Start of CDR dump
End of CDR dump
DTMF Chain programming entry code
introduction character
Regular DTMF Chain programming entry
character

HEX

ASCII

Control Codes

01

SOH

^A

1E
1C
7E
01
00
7E
3B
04
10

RS (Note 2)
FS (Note 2)
~ (Note 1)
SOH
NUL
~ (Note 1)
; (Note 1)
EOT
DLE

^^
^\
~
^A
^@
~
;
^D
^P

21

! (Note 1)

Note 1: This character is a printing character, but does not normally appear in a CDR record.
Note 2: This character is not sent to the printer.

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16. 8. 2. Example of CDR


<SOH><SOH><SOH>

~<NUL><NUL><SOH><SOH>~

<CR><LF><NUL><NUL>[CIL DATA

<EOT>

<SOH>

Enquiry
Command to dump CDR
Start of CDR dump
CDR Record
End of CDR dump
Enquiry

As a printout, the output from this example would be:


...(previous CDR record)...
~~;
01/27 09:49 00:02:34 13153933336 T3 DDD CHN
~~; may be missing from a multiple CDR output of consecutive recordsfrom one PAV.
The unit has a buffer which can store up to 12 call records. When this buffer is full, any further
calls are not recorded.
16. 8. 3. Serial Port Pin-out of PAV

Pin
1
2
3
4
5
6
7
8
9

8350-385-115-NA
Issue 1, March 2000

Signal
DCD
Transmit Data
Receive Data
Data Set Ready
Signal Ground
Data Terminal Ready
Clear to Send
Request to Send
Open

104

Chaining

16. 8. 4. Optional Printer Cable Pin-out

Pin
1
3
4,5
6,8,20
7

105

Signal
Ground (Frame)
Transmit
Strapped pins
Strapped pins
Ground (Signal)

8350-385-115-NA
Issue 1, March 2000

Speed Calling

CHAPTER 17

17. Speed Calling Programming


17. 1. 000 - Number of Speed Call Bins
Register

Default

000 T

Description
T = 1 for 100 Speed Call bins (00 through 99)
T = 2 for 1000 Speed Call bins (000 through 999)

17. 2. Setting up a Speed Calling Number - Method 1


Speed Calling can be programmed by two methods. Method 1 is used at the time of the PAV
installation and has the following format:
7NNN DK MM...MM A....A ##
7NNN

Abbreviated Dialing Number Location

Indicates which line(s) is to be allowed access

Indicates how routing will be accomplished

NN...NN

Phone number to be dialed

Indicates that the next entry is the Account Code

A....

Account Code

##

Indicates the end of the entry

8350-385-115-NA
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106

Speed Calling

17. 3. To program Speed Calling


Register (Format)

Definition

99 Speed Calling Bins are available


7NNDKMM...MM##
or
7NNDKMM...MMA...A##

Format for approximately 99 entries. NN is the service


code to be dialed by the subscriber and MM..MM is the
number to which the code is translated. is a separator
and A...A is the Account Code (optional).

999 Speed Calling Bins are available


7NNNDKMM...MM##
or
7NNNDKMM...MMA...A##

Format for approximately 999 entries. NNN is the


service code to be dialed by the subscriber and
MM..MM is the number to which the code is
translated. is a separator and A...A is the Account
Code (optional).

D is the key that selects the Trunk to access the call number
Digit
0
1
2
3
4
5
6
7

Selects Trunk
All Trunks
Trunk 1
Trunk 2
Trunks 1, 2
Trunk 3
Trunks 1, 3
Trunks 2, 3
Trunks 1, 2, 3

Digit
8
9

#
C
D
E

Selects Trunk
Trunk 4
Trunks 1, 4
Trunks 2, 4
Trunks 1, 2, 4
Trunks 3, 4
Trunks 1, 3, 4
Trunks 2, 3, 4

K specifies how routing will be accomplished


0-7
8
9

Force on Routes 0 - 7
Use the screening table to determine routing
Dial immediately, no route # (transparent)

A...A represents an Account Code. It is separated from the destination number by the . The and the Account
Code are optional.
## Enters the information into memory. (Terminates entry)

17. 4. Speed Calling Programming Example 1


Since the screen 804 #9#9#9#2 already exists by default, 999 Speed Calling Numbers with the
NNN format can be programmed:
Entering 7022 091234567890## causes 1234567890 to be dialed out whenever a user dials 022.

107

8350-385-115-NA
Issue 1, March 2000

Speed Calling

17. 5. Setting up a Speed Calling Number - Method 2


Generally, Speed Calling is used after an installation is complete. All trunks will have access to
Speed Calling, and all calls are screened because of the DK values (as outlined previously is
automatically set to 08). By default, the user Speed Calling programming code is ###.
Step
1
2
3
4
5
6
7

Dial
###
NNN
MM..MM
A...A
##

Description
User Speed Calling Programming Code
Is the Location 000 through 999
Is the Telephone Number to be Dialed
Account Code (Optional)
Enters the Information (Terminates Entry)
Repeat Steps 2 - 5 until all numbers are entered
Hang up to exit, do not dial 999

17. 6. To use a Speed Calling Number from a DTMF Telephone


Dial NNN, where NNN is the three digit location number. The number entered at the Speed
Calling location specified is dialed out, if it exists. If it does not exist, or access to the particular
trunk is not allowed access, reorder tone is heard.
17. 7. To Make Speed Calling Accessible from a Rotary Dial Telephone
Dial #0
Dial 80511#9#9#9#2## to enter the new access format
Dial 999 and hang up
Entering 11NNN causes the respective bin to be accessed.
17. 8. To use the New Number from a Rotary Dial Phone
Dial 11NNN, where NNN is the three digit location number. The number entered at the Speed
Calling location specified will be dialed out, if it exists. If it does not exist, or access to the
particular trunk is not allowed access, reorder tone is heard.
17. 9. To Delete the Old Speed Calling Access Code
While in programming mode, enter 804#9#9#9#9## to delete the default access code of
NNN
Dial 999 to exit programming mode.

8350-385-115-NA
Issue 1, March 2000

108

Speed Calling

109

8350-385-115-NA
Issue 1, March 2000

Appendix 1 Call Detail Recording Formats

APPENDIX 1

A.1. Call Detail Recording Formats


A.1. 1. General
This appendix provides information concerning Call Detail Recording Formats.
A.1. 2. Call Log Formats
The PAV can print records in two different formats, called the Mitel and the Smart formats. Each
format provides slightly different information, as described in the following paragraphs. Discuss
what type of format you want with your Maintainer.
A.1. 3. Mitel Format
The Mitel format was developed for PBX applications, specifically Mitel PBXs. Some fields are
used for call transfers, attendants, etc. This information is not supplied by the PAV.
123456789012345678901234567890123456789012345678901234567890123456789012345678901234567890123456
MM/DD BB:BB CC:CC:CC IIII
DDDDDDDDDDDDDDDDDDDDDDD
TSLLRR
AAAAAAAAAAAANNN

MM/DD is the month and day


BB:BB is the start time of the call
CC:CC:CC is the duration of the call
IIII is the indication of an incoming call
D is the number that was dialed
T occurs if the call was denied
S occurs if the call was speed dialed. Otherwise, it appears as a space
LL is the trunk number that was used
RR is the route number that was used
A is the account code that was entered for a route
NNN is the system identification number

8350-385-115-NA
Issue 1, March 2000

110

Appendix 1 Call Detail Recording Formats

A.1. 4. Smart Format


The Smart format is similar to the Mitel format. However, it has reduced the printing width to fit
in 80 columns. The R field is in ASCII instead of numeric.
12345678901234567890123456789012345678901234567890123456789012345678901234567890
MM/DD HH:MM DH:DM:DS NNNNNNNNNNNNNNNNNNNNNNN
TSLL RRRRRRAAAAAAAAAAAA NNN

MM/DD is the month and day


HH:MM is the start time of the call
DH:DM:DS is the duration of the call
N is the number that was dialed
T occurs if the call was denied
S occurs if the call was speed dialed. Otherwise, it appears as a space
LL is the trunk number that was used
RR is the route number that was used (ASCII)
A is the account code that was entered for a route
NNN is the system identification number

111

8350-385-115-NA
Issue 1, March 2000

Appendix 2 Other Information

APPENDIX 2

A.2. Other Information


A.2. 1. Legal PAV Inputs
This table describes the legal allowed PAV inputs from either a DTMF Telephone or Terminal.
From Standard DTMF Telephones
0 through 9
#,

From Terminal
0 through 9
#,
A or a
B or b
C or c
D or d
E or e
F or f

The PAV can recognize rotary digits 0 - 9 and DTMF digits 0 to 9, and #. Digits 0 to 9, and #
can be re-transmitted as part of a destination number and the Account Code. A, B, C, and D
cannot be received as part of the destination number or the Account Code.
A.2. 2. Programming A, B, C, D, E, F With a DTMF Device
When programming the PAV, you are offered a choice of options ranging from 1 to 9 and A, B, C,
D, E and F for the remaining values. A 12-digit DTMF telephone placed in series with a rotary
telephone can also be used to programthe PAV with digits 0 - F (outlined below). A switchable
DTMF/rotary test set may also be used.
Figure A.2. 1 Programming via Rotary or DTMF

8350-385-115-NA
Issue 1, March 2000

Subscriber
Side

CO
Line Side

To CO Line or other
Forward Equipment

112

Appendix 2 Other Information

These letters represent a value for a particular register and give 16 choices. The HEX numbering
plan is used, where 0 - 9 decimal equals 0 - 9 HEX and 10 - 15 decimal equals A - F in HEX,
which gives more of a choice with only one digit to represent a value. In some cases, only twelve
values are required so only 0 to # (B) are listed. C is also required when programming Fourth
Column digits.
Both telephones must be connected to the same RJ (CA) block, and both must be off-hook while
programming the PAV. If you are using a DTMF telephone you can use for A and # for B.
You can transpose rotary digits to Fourth Column DTMF digits for programming purposes.
Enter From a Rotary Phone

PAV Interpretation

1
2
3
4
5
6

A
B
C
D
E
F

A.2. 3. Fourth Column Digits From a Terminal


You can program the PAV to dial out the Fourth Column DTMF digits A, B, C and D (L1H4,
L2H4, L3H4, L4H4).
Enter
C0
C1
C2
C3

113

For
A
B
C
D

Description
L1H4 Tone Pair
L2H4 Tone Pair
L3H4 Tone Pair
L4H4 Tone Pair

8350-385-115-NA
Issue 1, March 2000

Appendix 2 Other Information

A.2. 4. Hex Codes


Character

Hex Code

Character

Hex Code

Character

Hex Code

Character

Hex Code

NUL
SOH
STX
ETX
EOT
ENQ
ACK
BEL

00
01
02
03
04
05
06
07

SP
!

#
$
%
&
'

20
21
22
23
24
25
26
27

@
A
B
C
D
E
F
G

40
41
42
43
44
45
46
47

`
a
b
c
d
e
f
g

60
61
62
63
64
65
66
67

BS
HT
LF
VT
FF
CR
SO
SI

08
09
0A
0B
0C
0D
0E
0F

(
)

+
,
.
/

28
29
2A
2B
2C
2D
2E
2F

H
I
J
K
L
M
N
O

48
49
4A
4B
4C
4D
4E
4F

h
i
j
k
l
m
n
o

68
69
6A
6B
6C
6D
6E
6F

DLE
DC1
DC2
DC3
DC4
NAK
SYN
ETB

10
11
12
13
14
15
16
17

0
1
2
3
4
5
6
7

30
31
32
33
34
35
36
37

P
Q
R
S
T
U
V
W

50
51
52
53
54
55
56
57

p
q
r
s
t
u
v
w

70
71
72
73
74
75
76
77

CAN
EM
SUB
ESC
FS
GS
RS
US

18
19
1A
1B
1C
1D
1E
1F

8
9
:
;
<
=
>
?

38
39
3A
3B
3C
3D
3E
3F

X
Y
Z
[
\
]
^

58
59
5A
5B
5C
5D
5E
5F

x
y
z
{
|
}
~
DEL

78
79
7A
7B
7C
7D
7E
7F

8350-385-115-NA
Issue 1, March 2000

114

Appendix 2 Other Information

115

8350-385-115-NA
Issue 1, March 2000

Appendix 3 Default Data

APPENDIX 3 DEFAULT DATA

( INITIALIZE, 901, 903)

A. 3. 1. System Registers
Register

Default

000

Speed Call Number

106

001

Reorder Tone

42

005

Trunks to Monitor for CDR

42

006

RS-232 Baud Rate

43

007

Nulls After a Carriage Return

43

008

Print-out Incoming Calls

43

009

Print Format

44

010

Route to Monitor for CDR

44

011

PAV Enable/Disable

90

013

Chained PAV Number

98

014

Last Chain Sequence Number

98

015

Route Progress Tone Length

44

8350-385-115-NA
Issue 1, March 2000

Description

Page No.

116

Appendix 3 Default Data

A. 3. 1. 2. Line and Trunk Registers


Register
X00

Type of CO Line

46

X01

Rotary Dialing Rate

46

X02

DTMF Dialing Rate for Outgoing Call

47

X03

On-Hook Timer

47

X04

Switch Hook Flash Time

48

X05

Time Between Release of the CO Line and Next Attempt to


Connect

48

X06

Number of Ground Start Attempts

49

X07

Ground Start Time-out

49

X08

Off-hook Digit Refusal Timer

50

X09

Returned Dial Tone Source

50

X10

Remote Programming DTMF Send Rate

51

X11

Interdigit Timer for the Destination Number

51

X12

Interdigit Timer for 0+ Calls

52

X13

Interdigit Timer for 01+ Calls

52

X14

Rotary Interdigit Pause On Outgoing Dialing

52

X19

Off-Hook Tone

53

X20

Incoming Call Detection

53

X23

Operation at Off-Hook

54

X24

Default Route

54

X25

PBX (Centrex) Access Digit

54

X26

PBX (Centrex) Enable/Disable

55

X27

Time to Auto-Answer

55

X28

Auto-Answer Wait for Security Code Timer

56

X29

Auto-Answer Incorrect/Failed Security Code Trunk


Lockout Timer

56

X30

Off-Hook Recognition Timer

57

X31

Tip Ground Application Timer

57

X32

Digit Recognition on Outgoing Call

58

X33

Digit Recognition on Incoming Calls

58

X34

117

Default

Description

Page No.

Tip Ground Removal Timer

59

8350-385-115-NA
Issue 1, March 2000

Appendix 3 Default Data

A. 3. 1. 3. Route Registers
Register

Default

Description

Page No.

R50

Destination Number Format

60

R51

Route Progress Tones

91

R52

Account Code Number of Digits

92

R53

Account Code Wait Timing

92

R54

Account Code Type

93

R58

Call Failure Action

61

R59

Account Code Warning Tones

93

R60

Account Code Confirmation/Re-route Tones

94

R61

Account Code Secondary Tables Enable/Disable

94

R70

Destination Number Format

60

R71

Route Progress Tones

91

R72

Account Code Number of Digits

92

R73

Account Code Wait Timing

92

R74

Account Code Type

93

R78

Call Failure Action

61

R79

Account Code Warning Tones

93

R80

Account Code Confirmation/Re-route Tones

94

R81

Account Code Secondary Tables Enable/Disable

94

A. 3. 1. 4. Common Option Data


Register

Default

600

BLANK

Call Home Number

85

601

BLANK

User Area Code

80

602

43484E

Machine Identifier

80

605

#871

After Flash Tone Detector

81

8350-385-115-NA
Issue 1, March 2000

Description

Page No.

118

Appendix 3 Default Data

A. 3. 1. 5. Call Control Data Entry


Register

Default

610

444444

620

Description

Page No.

Name of Route (DDD)

65

524F55544544

Name of Route (ROUTED)

65

630

524F55544544

Name of Route (ROUTED)

65

640

524F55544544

Name of Route (ROUTED)

65

650

524F55544544

Name of Route (ROUTED)

65

660

524F55544544

Name of Route (ROUTED)

65

670

524F55544544

Name of Route (ROUTED)

65

680

524F55544544

Name of Route (ROUTED)

65

6R1

BLANK

Access Number

65

6R2

BLANK

Personal Identification Number

66

6R3

BLANK

Dummy Account Code

66

6R4

Centrex Number

66

615

#85327

Route 0

63

625

#853327

Route 1

63

635

#853327

Route 2

63

645

#853327

Route 3

63

655

#853327

Route 4

63

665

#853327

Route 5

63

675

#853327

Route 6

63

685

#853327

Route 7

63

69TN

BLANK

Trunk String Registers

67

A. 3. 1. 6. Security Access Registers


Register

Default

Description

Page No.

603

#0

Auto-answer Security Code

28

604

0D

Terminal Programming Security Code

28

A. 3. 1. 7. Speed Dialing Numbers


Register

Default

700 - 799

BLANK

Speed Dialing Numbers (100 Bins)

106

7000 - 7999

BLANK

Speed Dialing Numbers (1000 Bins)

106

119

Description

Page No.

8350-385-115-NA
Issue 1, March 2000

Appendix 3 Default Data

A. 3. 1. 8. Search Tables
Alternating entries within the Search Tables are boldfaced to aid in readability only.
Register

Default

Page No.

801

000900#9#7

77

803

119#C7#4#0#3911#6#00#4#0##0#0#0#C#411#3#4#9#900

77

804

1411#31555001800001866001877001888001#4#9#901#9#9#9#2#9#00#4

78

806

BLANK

807

1#4#9#95550#4#9#9#9#9#9#9#6

78

808

101#9#9#9#9000101#9#9#9#91#1

79

809

BLANK

810

#4#9#9#9#9#9#9#9#9#9#6

79

811

#1#4#9#9#9#9#9#9#9#9#9#6

79

812 - 815

BLANK

821 - 835

BLANK

841 - 855

BLANK

8350-385-115-NA
Issue 1, March 2000

120

Appendix 3 Default Data

121

8350-385-115-NA
Issue 1, March 2000

Appendix 4 Abbreviations and Glossary of Terms

APPENDIX 4 ABBREVIATIONS AND GLOSSARY OF TERMS




Represents a burst of 400 Hertz tone transmitted over the phone to the
subscriber.

ACS

Access Control Sequence.

Buttset

A one-piece telephone used to dial out in pulse or tone, which allows for
testing and monitoring of phone lines.

Call Control

Toll Control.

CDR

Call Detail Information.

Checksum Error

An error that occurs when the sum value of the programming database is
changed by means other than conventional programming.

CO

Central Office.

Destination Number The destination number is the number that is dialed to reach the called
party.
Digit Grabber

A device used to monitor telephone lines for pulse or DTMF signaling.

DTMF

Dual Tone Multi Frequency.

Force Route

The route can not be changed to another route by any means once the
decision has been made in the Search Tables.

Hz

Hertz.

LED

Light Emitting Diode.

mA

Milliamperes.

ms

Milliseconds.

PBX

Public Branch Exchange.

PIN

Personal Identification Number.

pps

Pulses per second.

8350-385-115-NA
Issue 1, March 2000

122

Appendix 4 Abbreviations and Glossary of Term

Prefer Route

A preferred route begins the routing process on the route indicated by the
action code. However, this route may be changed if another prefer, force or
select route action code is encountered within a Search Table.

RAM

Random Access Memory.

ROM

Read Only Memory.

Rotary Dialing

Pulse dialing.

Route

A Route is a set of pre-programmed dialing rules that can include access


codes to be used to place a telephone call over a particular service or
carrier. A Route is chosen by matching dialed digits with a template in the
Search Tables. If a Route in the PAV is compared to a Route (trunk group)
in a CO or a PBX, it may be helpful to think of a PAV Route as a Virtual
Route.

Search Tables

The Search Tables are a set of templates and action codes (one action code
per template). User dialed digits are compared with the templates in the
Search Tables. If a match is found, the action corresponding to the
matching action code is executed. An action code may choose a route, deny
a call, assert the end of expected digits, etc.

sec

second.

Select Route

The route cannot be re-routed by any means, like the forced route. The
digits dialed that are matched (dialed by the subscriber) are stored in the
Select Digits Buffer, and all following digits are moved to the Destination
Number Buffer.

123

8350-385-115-NA
Issue 1, March 2000

Appendix 5 Hardware Specifications

APPENDIX 5 HARDWARE SPECIFICATION

Hardware Specifications
FCC RINGER EQUIVALENCE
IDLE LINE, LOOP START
Ringer Impedance:
15 - 60 Hz, 70 - 110VAC
20 - 3500 Hz, 10 V
Ringing Sensitivity:
15 - 60 Hz
Leakage:
Tip to Ring, 100 V
Tip to Earth, 100 V
Off-hook Current
IDLE LINE, GROUND START
Sensing Resistance:
Tip to earth
Open Circuit Voltage:
Tip to Ring
Grounding Voltage
Time to Recognize Tip-ground
BATTERY FEED
Open Circuit Voltage
Feed Resistance
Balance:
DC
Short Circuit Current
TERMINATION
Resistance:
DC, 20 mA
DC, 40 mA
AC, 300 - 3000 Hz
Return Loss
600 Ohms, 20 mA
Operating Current
DIAL TONE
Central Office Feed:
Gain 300 Hz
DTMF RECEIVER
Level
Level Difference
Frequency:
To Receive
To Not Receive
Duration
Time Between Tones

8350-385-115-NA
Issue 1, March 2000

Min

Typical

Max
.7 B

20

10
1

Units

K Ohms
M Ohms

40

VOLTS

20
20
15

80

M Ohms
M Ohms
mA

36

40

45

K Ohms

-22
-5
10

-25
0

-28
+10
150

VOLTS
VOLTS
ms

22
550

24
600

26
650

VOLTS
Ohms

36

40
50

dB
mA

300
300
650

Ohms
Ohms
Ohms

80

dB
mA

+2

dB

-20
-6

+3
+6

dBm
dB

-1.5
-3.5
34
40

+1.5
+3.5

%
%
ms
ms

200
200
550

600

20
13

26

-2

124

Appendix 5 Hardware Specifications

APPENDIX 5 HARDWARE SPECIFICATIONS (CONTINUED)

Hardware Specifications
ROTARY RECEIVER
Make Impedance
Make Duration
Break Impedance
Break Duration
Rate
DTMF SENDER
Level
Frequency
Duration (programmable)
ROTARY SENDER
Timing (programmable)
Timing (60/40):
Make
Break
Rate (@ 60/40)
Inter-digit Pause (Programmable)
OPERATING RANGE
AC Supply
Temperature
Humidity
Allowable Voltage (connected to any point)

Min

Typical

Max

Units

100
20

Ohms
ms
K Ohms
ms
pps
dBm
%
ms

700
100

20
8
20
7
-8
-1.3
40

-6
60

-3
+1.3
130

30/20

60/40

60/40

ms/ms

10
800

45
65
10.1
1300

ms
ms
pps
ms

132
40
85
300

VAC
C
%
VOLTS

35
55
9.9
400
102
0
0

120

with reference to 600 ohm termination

125

8350-385-115-NA
Issue 1, March 2000

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