What to Do When You See the Message, 'Update Was Terminated'

What to Do When You See the Message, 'Update Was Terminated' A user drills down on a customer balance in FD10 and discovers that the total of the line item balances does not match the total monthly balance. Lets walk through an actual example to see how you might analyze this problem in real life. The sample company is Japanese so balances are in Japanese yen !J"#$ not %.&. dollars !%&'$. (ote currency J"# has no decimal places unlike %&'.

)igure * The P09 balance in J"# is 18,021,8 0 in this screen. (ote it does not match the J"# 18,0!1,8 8 in )igure +. This indicates that a document did not correctly update the monthly balance postings.

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What to Do When You See the Message, 'Update Was Terminated'

)igure + The line,item total of J"# *- ./* -0- does not match the monthly balance of J"# *- .+* -0. in )igure *.

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What to Do When You See the Message, 'Update Was Terminated'

)igure 1 2un &A")*3. report to detect where the error occurred.

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What to Do When You See the Message, 'Update Was Terminated'

)igure 4 To speed up the report restrict it to a single fiscal period and company code. 2un the report in background mode as it will take a few minutes. The report is not restricted by 56L account so it will detect all errors in the period for 56L A62 and A6".

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What to Do When You See the Message, 'Update Was Terminated'

)igure 0 7nce the report is completed look at the spool list to see what it detected.

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What to Do When You See the Message, 'Update Was Terminated'

)igure 8 The report identifies the difference of J"# 0. ... for the 56L account. There are no additional differences to be corrected. The errors only occurred in the &A")./. portion of the report indicating only monthly balances are in error. The last part !&A")*3.$ of the report shows that the secondary index tables match the document line items. #ou can see it by scrolling down.

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What to Do When You See the Message, 'Update Was Terminated'

)igure / The conditions for running A9A" &A")./* have been met. #ou now can run it to correct the monthly balances. 2un the report in background mode as it takes time. :ake sure the company code is closed for posting. Any posting during the report run may result in invalid corrections. The prere;uisites for running &A")./* can be found in the report documentation. <hoose "e#p$%pp#i&ation he#p from the menu at the reports selection screen to view the =elp text.

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What to Do When You See the Message, 'Update Was Terminated'

)igure - The results of the &A")./* live run. The report output shows that the J"# 0. ... difference has been corrected. >iew the report output by displaying the background ?ob and viewing the spool list.

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What to Do When You See the Message, 'Update Was Terminated'

)igure 3. The monthly balances in the )&*. screen for ".3 now match the line item detail shown in )igure 2.

Profile
2ohana 5unawardena is a senior consultant with @xium Anc. a specialist &A" consulting firm. 2ohana has been working with &A" since *33+ focusing on )A6<7 modules with emphasis on business segment reporting cross,module integration to )A6<7 sales cycle accounting and A62. =e also has experience with &' and A9A". =e is a )ellow of the Anstitute of <hartered Accountants in @ngland and Bales. =e can be reached at rohanaCexium.com.

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