Kuwait University

College of Business Administration Department of Quantitative Methods and Information Systems

SEMESTER: Course Number: Course Title: INSTRUCTOR: Twitter: E-mail: Office Hours: Spring 2014 QMIS 210 Introduction to Operations Management Dr. Mohammad Askar @DrMAskar askar.cba@gmail.com Sunday & Tuesday 3:50pm 5:05pm, Monday 9:15am 9:45am

REQUIRED TEXT: W. J. Stevenson. Operations Management: Theory and Practice, 11th edition (Global Edition). COURSE OBJECTIVES: 1. Provide an overall picture of the operations management function of an organization and how it relates to the other organizational functions. 2. Cover the main concepts and tools used in designing, operating, and controlling the systems that produce goods and services. COURSE OUTCOMES: 1. See organizations and activities around us as operations management applications. 2. Develop students ability to suggest ways to improve the performance of an organization or activity using operations management methods. GRADING: Grades will be weighted as follows: Class attendance, Class participation and Subjective evaluation Quizzes (and Assignments) Final Exam (Sunday 11/5/2014, 5 pm 7 pm) Final course grades will be based on the intervals shown below.
GRADE % A 95-100 A90-94 B+ 87-89 B 83-86 B80-82 C+ 77-79 C 73-76 C70-72 D+ 65-69 D 60-64 F <60

(10%) (50%) (40%)

All exams (including quizzes) are closed book and closed notes. Make sure to bring a B2 pencil, an eraser, a pencil sharpener, and a Calculator to all exams. During the exams you cannot use your mobile as a calculator and you are not allowed to borrow a calculator from someone else. STUDENT RESPONSIBILITIES: Students are expected to attend each class and be prepared to discuss the assigned chapters from the text book. Students who miss a class are responsible for obtaining notes and other assignments from other students attending the class. Missing classes and late arrivals will be penalized for missed classes and for late arrivals (both deducted from the class participation component of the course grade). You can miss two classes without being penalized. No doctor notes will be accepted.

Course Content
Topic No. (1) Concept Chapter [1] Introduction To OM Chapter [2] Competitiveness, Strategy, & Productivity Chapter [4] Product & Service Design Chapter [17] Project Management Reading Assignment [pp. 1 17] up to OM & Decision Making [pp. 27 36] from Key Tends & Issues In Business [pp. 39 - 63] The entire chapter

(2)

(3)

[pp. 132 157] up to Phases In Product Design & Development [pp. 740 754] up to Activity-On-Arrow [pp. 758 761] from Activity-On-Node up to Probabilistic Time Estimates

(4)

(5)

Chapter [5] Strategic Capacity Planning For Products & Services Chapter [6] Process Selection & Facility Layout

[pp. 182 190] up to Strategy Formulation

(6)

(7)

Chapter [15] Supply Chain Management

(8)

Chapter [13] Inventory Management Chapter [9] Management Of Quality

[pp. 234 242] up to Product & Service Profiling [pp. 248 253] from Facilities Layout up to Cellular Layouts [pp. 256 267] from Service Layout up to Designing Process Layouts [pp. 662 675] up to E-Business [pp. 678 687] from Supplier Management up to Evaluating Shipping Alternatives [pp. 554 570] up to Economic Production Quantity [pp. 373 393] from Insights On Quality Management

(9)