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Nurturing the Development of High-Performing Groups

Forming Stage Characteristics Strategies


• Meeting the group • Tentative Exchanges • Articulating a vision, mission, goals,
• Establishing trust within relationships • Polite Discourse and objectives
• Understanding vision, mission, goals, • Anxiety Over Ambiguity • Sharing the stages of group
and objectives • Silence development, potential hurdles
• Establishing protocols, processes, and
boundaries
• Formal and informal opportunities to
meet and greet
• Defining and tapping the expertise,
experience, passions of the group
• Reflection and response
Storming Stage Characteristics Strategies
• Dissatisfaction with others • Criticisms are directed at others • Establish processes for resolving
• Disagreement • People begin speaking about others conflict
• Competition rather than to them • Provide strategies that allow for
• Criticism of procedures, vision, • Attempts to derail the group may be appropriate confrontation and
mission, goals made mediation
• Attendance may become poor • Review mission and vision
• New ideas may be generated • Design relationship rebuilding
• Groups may be dismantled activities
• Reflection and response
Norming Stage Characteristics Strategies
• The group structure begins to take • Agreed purposes, protocols, and • Group members begin to assume
shape procedures more responsibility for successes
• Roles and responsibilities are • Consensus-seeking • Conflicts are not avoided, but they
assumed • Care toward the feelings of others— are mediated effectively
• Increased harmony and cohesiveness respectful engagement • New ideas, goals, and purposes begin
occurs • “We” vs. “I” mentality and approach to emerge
• A distinct culture begins to emerge • Reflection and response
Performing Stage Characteristics Strategies
• Focus is on collaboration, connection • Decreased emotionality • Collaborative facilitation
• Group is eager to improve • Increased productivity and • Movement toward self-sustainment
performance and productivity performance • Reflection and response
• Achievements are recognized and • Increased cooperation
celebrated • Improved decision-making and
• Return to previous stages when new problem solving
members join or new challenges are
presented

©Angela Stockman WNY Education Associates, 2009


Adapted from Smith, M.K. (2005) Bruce Tuckman: forming, storming, norming and performing in groups. The Encyclopedia of
Informal Education, www.infed.org/thinkers/tuckman.htm. Last updated: November 16, 2006
©Angela Stockman WNY Education Associates, 2009
Adapted from Smith, M.K. (2005) Bruce Tuckman: forming, storming, norming and performing in groups. The Encyclopedia of
Informal Education, www.infed.org/thinkers/tuckman.htm. Last updated: November 16, 2006

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